JP7400862B2 - information processing equipment - Google Patents

Description

The present invention relates to an information processing device, an information processing system, a program, and an information processing method.

At venues such as movie theaters and concerts, staff members check the tickets of audience members at each entrance. However, if there are a large number of spectators, there may be queues to enter and congestion may occur. Therefore, in order to improve audience satisfaction, it is necessary to increase the number of staff checking the venue so that they can enter the venue smoothly. However, when increasing the number of personnel, a problem arises in that personnel costs increase.

On the other hand, in recent years, with the development of human face recognition technology, walk-through facial recognition systems are being used that perform facial recognition from images of people's faces taken with cameras installed at gates. Such a walk-through facial recognition system can also be used to check the audience entering the above-mentioned theaters, concerts, and other venues.

However, venues such as movie theaters and concerts have multiple entrances and exits, and installing a facial recognition system at each of these entrances and exits may pose problems in terms of cost and installation space.

For this reason, if a method of checking the audience at a venue such as a movie theater or a concert is further considered, it may be possible to use a method of checking a person seated in a seat, for example, as described in Patent Document 1.

Japanese Patent Application Publication No. 2008-250830

However, the method described in Patent Document 1 is aimed at confirming the attendance of attendees at an exam venue or the like, and is not suitable for confirming people at venues such as movie theaters and concerts as described above. In other words, for movie theaters, concerts, etc., seats are determined at the time of ticket purchase, but for exams, seats may be assigned after application, making it difficult to associate seats with facial images and register them in advance. becomes. Patent Document 1 simply states that a face image and seat position information are registered in advance in correspondence with each other, and the specific registration method is unknown. It is expected that For this reason, the technique disclosed in Patent Document 1 poses a problem in that it takes time and effort to pre-register a person in a system that performs person identification at a venue.

SUMMARY OF THE INVENTION In view of the above, an object of the present invention is to provide an information processing system that can solve the above-mentioned problem that it takes time and effort to pre-register a person in a system that performs person identification at a venue. .

An information processing device that is one form of the present invention includes:
A memory processing means that, when issuing a ticket, acquires an image of the person who issued the ticket, and stores authentication information based on the image of the person in association with seat information that specifies the seat of the issued ticket;
A venue image taken of the inside of the venue where the seat of the issued ticket is located is acquired, and based on the venue image, a set of authentication information of the person in the venue image and seat information of the seat where the person is located is determined. a verification means that performs a verification process to determine whether the authentication information of the extracted person and the seat information of the seat are stored in association with each other;
It is equipped with

Further, an information processing system that is an embodiment of the present invention includes:
A ticket issuing device equipped with a photographing means, a venue photographing device for photographing the inside of a predetermined venue, and an information processing device connected to the ticket issuing device and the venue photographing device via a network,
The information processing device includes:
From the ticket issuing device, an image of the person who issued the ticket is obtained, taken by the photographing means at the time of ticket issuance, and authentication information based on the image of the person and seat information identifying the seat of the issued ticket are obtained. , a memory processing means for storing in association with each other;
A venue image taken of the inside of the venue where the seat of the issued ticket is located is obtained from the venue photography device, and based on the venue image, authentication information of the person in the venue image and the seat where the person is located are obtained. A verification means that extracts a pair with seat information and performs a verification process to determine whether the authentication information of the extracted person and the seat information of the seat are stored in association with each other in the pair;
It is equipped with

Further, a program that is one form of the present invention is
In the information processing device,
A memory processing means that, when issuing a ticket, acquires an image of the person who issued the ticket, and stores authentication information based on the image of the person in association with seat information that specifies the seat of the issued ticket;
A venue image taken of the inside of the venue where the seat of the issued ticket is located is acquired, and based on the venue image, a set of authentication information of the person in the venue image and seat information of the seat where the person is located is determined. a verification means that performs a verification process to determine whether the authentication information of the extracted person and the seat information of the seat are stored in association with each other;
Make it happen.

Further, an information processing method that is one form of the present invention includes:
At the time of ticket issuance, an image of the person who issued the ticket is obtained, and authentication information based on the image of the person and seat information identifying the seat of the issued ticket are stored in association with each other;
Obtain an image of the venue where the seats for the issued tickets are located,
Based on the venue image, extract a set of the authentication information of the person in the venue image and the seat information of the seat where the person is located, and extract the authentication information of the extracted person and the seat information of the seat in the set. Verification processing is performed to see if they are stored in association.

By being configured as described above, the present invention can reduce the effort required to pre-register a person in a system that performs person verification at a venue.

1 is a diagram schematically showing the configuration of an information processing system in Embodiment 1 of the present invention. 2 is a block diagram showing the configuration of the information processing system disclosed in FIG. 1. FIG. 2 is a flowchart showing the operation of the information processing system disclosed in FIG. 1. FIG. 2 is a flowchart showing the operation of the information processing system disclosed in FIG. 1. FIG. FIG. 2 is a diagram schematically showing the configuration of an information processing system in Embodiment 2 of the present invention. 6 is a block diagram showing the configuration of the information processing system disclosed in FIG. 5. FIG. FIG. 3 is a block diagram showing the configuration of an information processing system in Embodiment 3 of the present invention.

<Embodiment 1>
A first embodiment of the present invention will be described with reference to FIGS. 1 to 4. FIG. 1 is a schematic diagram showing the overall configuration of an information processing system, and FIG. 2 is a block diagram showing the configuration of the information processing system. 3 and 4 are diagrams for explaining processing operations of the information processing system.

[composition]
The information processing system according to the present invention is a system for confirming users who will be spectators at a venue 4 such as a movie theater or a concert. As shown in FIG. 1, the information processing system includes a ticket issuing machine 10 installed in a ticket box 1, a user terminal 30 installed in a user's home 3, a data server 20, and an in-venue camera 40. , an authentication device 50, and a security device 60, which are connected via a network. Each configuration will be explained in detail below.

The ticket box 1 may be a ticket office installed near the venue 4, or may be a ticket office installed in a downtown area, a convenience store, or the like. The ticket box 1 includes a ticket issuing machine 10 configured with an information processing device that performs ticket issuing processing.

The ticket issuing machine 10 (ticket issuing device) includes an input device operated by the user Ua who wishes to issue a ticket, a display device that displays the contents of the ticket, an output device that outputs the ticket as a paper medium, etc. and performs ticket issuance processing in response to user Ua's operations. Note that the ticket issuing machine 10 does not necessarily need to issue a paper ticket, but may perform other processing such as displaying information in which the contents of the issued ticket are stored or transmitting it to the information processing terminal of the user Ua. Ticket issuing processing may also be performed.

The ticket issuing machine 10 also includes a camera 11 (photographing means), which photographs a facial image of the user Ua who performs ticket issuing processing. In addition, as shown in FIG. 2, the ticket issuing machine 10 includes a ticket data transmitter 12 constructed by executing a program on an equipped arithmetic unit. As described above, when issuing a ticket, the ticket data transmitting unit 12 takes a facial image of the user Ua who issued the ticket in the ticket box 1, and identifies the facial image and the seat of the ticket issued by the user Ua. The seat information is associated and transmitted to the data server 20. At this time, the seat information includes, for example, the name of the event such as a movie or concert that can be entered with the issued ticket, the lecture time of the target venue, and the location of the seat at the venue. Contains the seat number. However, the seat information for specifying a seat is not limited to the seat number, and may include information representing the position of the seat within the venue.

The user terminal 30 is an information processing terminal installed in the user's home 3 of the user Ub who wishes to issue a ticket. However, the user terminal 30 may be a portable information processing terminal, or any information processing terminal that can be operated by the user Ub.

The user terminal 30 connects to the data server 20 and receives ticket issuing processing by the data server 20. Then, the user terminal 30 photographs the face image of the user Ub using an equipped camera (not shown) according to instructions from the data server 20 at the time of ticket issuance. Then, the user terminal 30 associates the face image of the user Ub who issued the ticket with seat information that specifies the seat of the ticket, and transmits the associated image to the data server 20. At this time, the user terminal 30 does not take a picture of the face image of the user Ub when issuing the ticket, but reads out the face image of the user Ub stored in advance at the time of issuing the ticket and sends it to the data server 20 together with the seat information of the ticket. You can. In this way, the user terminal 30 uploads the face image of the user Ub to the data server 20 in association with the seat information of the ticket. Note that the user terminal 30 may upload the facial image at a later date, rather than at the same time as ticket issuance. Further, the user terminal 30 may connect to a ticketing processing server on the Internet (not shown) to receive the ticketing process, and in that case, the face image of the user Ub is sent to the data server 20 along with the seat information of the issued ticket. Send.

The data server 20 (information processing device) is an information processing device having a calculation device and a storage device. As shown in FIG. 2, the data server 20 includes a data receiving section 21 and a data associating section 22, which are constructed by a computing device executing a program. Further, the data server 20 includes a user data storage section 23 constructed in a storage device.

The data receiving unit 21 receives information consisting of a set of a user's face image and ticket seat information transmitted from the ticket issuing machine 10 or the user terminal 30 as described above. Then, the data association unit 22 (storage processing means) acquires the received facial image of the user, extracts facial features (authentication information) for identifying the user from the facial image, and associates the same with the received seat information. and stores it in the user data storage section 23. As a result, when the ticket box 1 or the user terminal 30 connected via the network issues a ticket, the user data storage unit 23 stores facial feature amounts as authentication information of the users Ua and Ub who issued the ticket, and the issued ticket. The set of seat information and , will be stored.

Here, one user Ua or Ub may purchase a plurality of tickets using the ticket issuing machine 10 or user terminal 30 described above. In this case, the ticket issuing machine 10 and the user terminal 30 transmit the face images of the purchased users Ua and Ub to the data server 20 in association with the seat information of each of the plurality of tickets. Then, the data association unit 22 associates and stores each piece of seat information with the facial features extracted from the facial images of one user Ua and Ub. In other words, as many sets of one user's face image and one seat information as the number of tickets purchased are stored.

Note that the data server 20 has the function of issuing tickets to the user terminal 30 via the network as described above, but even if such ticket issuing processing function is realized by another information processing device, good. Further, the data server 20 and the authentication device 50 described later may be configured as one information processing device.

The venue camera 40 (venue photographing device) is a photographing device that photographs the inside of the venue 4 where an event such as a movie or a concert is held and where the seats of the issued tickets are installed. The in-venue camera 40 photographs the inside of the venue 4 at regular time intervals, for example, and transmits the captured venue images to the authentication device 50 .

At this time, seat positions are fixed within the venue 4 where the in-venue camera 40 is installed. Therefore, by photographing the inside of the venue 4 with the venue camera 40, it is possible to identify preset seat positions from the coordinates on the venue image, and to identify seat information such as seat numbers from the seat positions. can. The in-venue camera 40 may be a pan-type camera that sequentially photographs the audience seats while changing the shooting direction, or may be a high-resolution camera that can capture all the audience seats at once. For example, in the case of a pan-type camera, the seat position can be specified based on the direction of the camera when capturing the venue image and the coordinates on the venue image. Furthermore, it is desirable that the in-venue camera 40 be capable of clearly capturing facial features such as the outline even in a dark place, such as one that is compatible with infrared rays.

The authentication device 50 (information processing device) is an information processing device having a calculation device and a storage device, and is connected to the data server 20 and the venue camera 40 described above via a network. Note that the authentication device 50 may be constructed with the data server 20 and one information processing device. As shown in FIG. 2, the authentication device 50 includes an image processing section 51, a verification section 52, and a monitoring section 53, which are constructed by a computing device executing a program.

The image processing unit 51 (verification means) acquires a venue image taken by the venue camera 40, and extracts a face image of a user who is a person Uc in the venue from the venue image. Then, the image processing unit 51 extracts facial features as authentication information from each user's facial image. Furthermore, the image processing unit 51 specifies a seat position as seat information in the venue 4 from the coordinates on the venue image where the extracted face image is located, and specifies seat information based on the seat position. Then, the image processing unit 51 passes the extracted set of facial feature amount and seat information to the matching unit 52. Note that the identification of the seat position by the image processing unit 51 is performed using, for example, information on the correspondence between the coordinates in the venue image and the seat position, which is stored in advance in the authentication device 50 or the data server 20. However, it may be specified by any method such as reading the seat number attached to the seat from within the venue image.

The collation unit 52 (verification means) acquires, from the user data storage unit 23 of the data server 20, information in which facial features and seat information of the ticket purchasing users Ua and Ub are associated, which is registered at the time of ticket issuance. . Then, the matching unit 52 checks whether the set of facial feature amount and seat information extracted by the image processing unit 51 matches the information acquired from the data server 20. In other words, a check is made to see if the facial feature amount of the person in a predetermined seat is registered as a purchaser of a ticket for that seat in association with the seat information for that seat. If the above-described verification process fails, the verification unit 52 notifies the monitoring unit 53 of the failure together with the seat information.

When the monitoring unit 53 (monitoring means) receives a notification that the matching process has failed and the seat information, the monitoring unit 53 (monitoring means) determines that the person located at the seat information has entered the venue 4 illegally. , performs monitoring processing for the person located at the relevant seat position. As the monitoring process, for example, based on venue images periodically transmitted from the venue camera 40, a state in which a person located at a seat position where the matching process inevitably fails is moved away from the seat position is monitored. When the monitoring unit 53 detects the absentee state, the monitoring unit 53 extracts a face image of a person located at the seat position being monitored from the venue image, and notifies the security device 60 of the face image and the seat position. Note that the monitoring unit 53 may notify the security device 60 of the person's face image immediately upon receiving the notification that the verification process has failed.

The security device 60 is an information processing terminal such as a smartphone owned by an attendant or security guard at the venue 4. The security device 60 includes a notification receiving section 61 constructed by executing a program using an equipped arithmetic device. When the notification receiving unit 61 receives a notification from the monitoring unit 53 of the authentication device 50 of the face image and seat position of the person being monitored because the verification process has failed as described above, the notification receiving unit 61 displays such information on the display unit. and notify the staff or security guard.

[motion]
Next, the operation of the above-mentioned information processing system will be explained mainly with reference to the flowcharts of FIGS. 3 and 4.

First, when the user Ua purchases a ticket on the day of an event to be held at the venue 4, the user Ua purchases the ticket using the ticket issuing machine 10 in the ticket box 1. Then, the ticket issuing machine 10 issues a ticket (step S1) and photographs the face image of the user Ua who is the purchaser (step S2). Then, the ticket issuing machine 10 associates the photographed facial image of the user Ua with the seat information of the ticket issued by the user Ua, and transmits the image to the data server 20.

The data server 20 receives the set of the user's facial image and ticket seat information transmitted from the ticket issuing machine 10. Then, the data server 20 extracts facial features from the user's face image (step S3), and stores the facial features in association with the received seat information (step S4).

Note that if the user Ub purchases tickets in advance on the Internet instead of on the day of the event, the ticket issuing process is performed from the user terminal 30 and the facial image of the user Ub is uploaded to the data server 20. Thereby, the data server 20 receives the facial image of the user Ub along with the seat information of the issued ticket, and stores the user's facial feature amount and the seat information in association with each other.

On the day of the event, the user who purchased the ticket enters the venue 4 where the event is held and takes a seat in the seat for which the ticket was purchased. Then, before the start of the event or during the event, the in-venue camera 40 installed in the venue 4 captures an image of the interior of the venue 4, and transmits the captured venue image to the authentication device 50 (step S11).

The authentication device 50 extracts the face images of all the people appearing in the venue image (step S12). Then, the authentication device 50 extracts facial features from the facial image, and further specifies seat information such as the seat position from the position of the extracted facial image (step S13). Then, the authentication device 50 checks whether the set of the facial feature extracted from the venue image and the specified seat information is stored in the data server 20 (step S14).

The authentication device 50 determines that the matching is successful when the set of facial feature amount and seat information extracted from the venue image matches the information stored in the data server 20 (step S15: Yes). In other words, it is determined that the user who purchased the ticket is seated in the correct seat.

On the other hand, if the set of facial features and seat information extracted from the venue image does not match the information stored in the data server 20, it is determined that the matching has failed (step S15: No). In this case, the authentication device 50 monitors the user at that seat position because the user may be an unauthorized person. For example, the authentication device 50 monitors whether the user located at the seat leaves the venue based on the venue image periodically transmitted from the in-venue camera 40 (step S16). Then, when the user of the seat leaves the seat for a certain period of time, the authentication device 50 extracts the user's face image from the venue image, and notifies the security device 60 of the face image and the seat position (step S17). Note that the authentication device 50 may notify the security device 60 of the user's face image as soon as the verification process fails. The security device 60 can also save the received facial images and can also accumulate them as a history of unauthorized entry.

By doing so, the security guard can know the face image and seat position of the user who may have entered the site illegally using the security device 60 such as a smartphone, so that the security guard can quickly and appropriately respond to the user. be able to. Although security guards can immediately arrest users who have entered the event illegally, in order to avoid misplaced seats and confusion during the event, security guards will be notified when users leave their seats. It is also possible to arrest someone in a remote location, such as an aisle, when they leave their seats. For example, a security guard can rush to a hallway leading to an entrance/exit of a venue before a potentially fraudulent user escapes. Then, the face of the user coming out of the doorway is compared with the face sent to the security device 60, which is a smartphone, and if it is determined that the user is an unauthorized person, a warning is given, and in some cases, the user is detained.

Note that if one user has purchased a plurality of tickets, as described above, a plurality of pieces of seat information are associated with one user's facial feature amount. In such a case, the authentication device 50 knows that the facial feature amount of one user who has successfully verified the verification process is associated with a plurality of seat information, so the authentication device 50 can identify the person who is located at the seat position of these seat information. In this case, it is assumed that the verification is successful, and as described above, neither monitoring nor notification to the security device 60 is performed.

As described above, according to the present invention, first of all, users who are entering the event venue are confirmed by photographing them with a camera inside the venue rather than at the entrance/exit of the venue, so it is possible to avoid crowding at the entrance/exit. . Furthermore, since it is not necessary to have an attendant always on standby at the entrance/exit, the cost of personnel such as attendants can be reduced. Furthermore, since the data server 20 automatically registers a person's facial features and seat information, which serve as verification data for user verification, the effort required to pre-register a person can be reduced. Costs related to registration can also be reduced.

<Embodiment 2>
Next, a second embodiment of the present invention will be described with reference to FIGS. 5 and 6. FIG. 5 is a schematic diagram showing the overall configuration of the information processing system, and FIG. 6 is a block diagram showing the configuration of the information processing system.

As shown in FIGS. 5 and 6, the information processing system in this embodiment has the same configuration as that in the first embodiment described above, except that it performs payment processing for users Uc who have entered the venue 4. different. Hereinafter, mainly the configuration different from the first embodiment will be explained in detail.

First, in this embodiment, as shown in FIG. 5, a plurality of venues 4 for holding events are set, and an in-venue camera 40 is installed in each venue 4. Each venue camera 40 is connected to the authentication device 50 via a network, and transmits venue images taken at each venue 4 to the authentication device 50 at regular time intervals.

The data association unit 22 of the data server 20 in this embodiment stores the facial feature amount and seat information of the user in association with payment information such as a credit card number input by the user. Note that the user's payment information is input when the user Ua purchases a ticket with the ticket issuing machine 10, or when the user Ub purchases a ticket with the user terminal 30 via the Internet, and is sent to the data server. 20 and stored.

As shown in FIG. 6, the authentication device 50 in this embodiment includes, in addition to the configuration of the first embodiment, a payment unit 55 constructed by a calculation device executing a program. The payment unit 55 (payment means) determines that the combination of the facial feature amount of the user Uc extracted from the venue image and the seat information is stored in the data server 20 by the verification unit 52 described above, and performs the verification process. If successful, the ticket payment process is performed based on the payment information stored in the data server 20. That is, the payment information stored in the data server 20 in association with the facial feature amount of the user Uc extracted from the venue image is read out, and the payment processing is performed using this payment information. At this time, the payment unit 55 notifies the address information of the user registered in the data server 20, such as the user's e-mail address and the billing application, of the payment. If the above-mentioned verification process fails, the payment unit 55 notifies the user registered in association with the seat and allows the user to reject the claim, and if there is no notification of rejection for a certain period of time, the payment unit 55 will continue to process the claim. You may charge a fee.

By doing so, according to the present invention, ticket fees can be collected only from users who actually enter the event venue. As a result, it is possible to omit the need for staff members to check tickets and collect fees at the entrances and exits of each venue.

<Embodiment 3>
Next, a third embodiment of the present invention will be described with reference to FIG. FIG. 7 is a block diagram showing the configuration of an information processing system in the third embodiment. Note that this embodiment shows an outline of the configuration of the information processing system described in the first and second embodiments.

As shown in FIG. 7, the information processing system in this embodiment is
The venue includes a ticket issuing device 200 equipped with a photographing means, a venue photographing device 300 for photographing the inside of a predetermined venue, and an information processing device 100 connected to the ticket issuing device and the venue photographing device via a network.
Then, the information processing device 100
From the ticket issuing device 200, an image of the person who issued the ticket is obtained, taken by a photographing means at the time of ticket issuance, and authentication information based on the image of the person and seat information specifying the seat of the issued ticket are obtained. a memory processing means 110 for storing in association with;
A venue image taken of the inside of the venue where the seat of the issued ticket is installed is obtained from the venue photographing device 300, and based on the venue image, authentication information of the person in the venue image and the seat where the person is located are obtained. A verification means 120 that extracts a pair with seat information and performs a verification process to determine whether the authentication information of the extracted person and the seat information of the seat forming the pair are stored in association with each other;
Equipped with

Furthermore, in this embodiment, the ticket issuing device 200 and venue photographing device 300 may be removed from the information processing system shown in FIG.

Note that the storage processing means 110 and the collation means 120 included in the information processing device 100 described above may be constructed by an arithmetic device executing a program, or may be constructed by an electronic circuit. Good too.

Then, the information processing device 100 having the above configuration,
At the time of ticket issuance, an image of the person who issued the ticket is obtained, and authentication information based on the image of the person and seat information identifying the seat of the issued ticket are stored in association with each other;
Obtain an image of the venue where the seats for the issued tickets are located,
Based on the venue image, extract a set of the authentication information of the person in the venue image and the seat information of the seat where the person is located, and extract the authentication information of the extracted person and the seat information of the seat in the set. Performs verification processing to see if it is stored in association.
It operates to perform the following processing.

According to the above-described information processing system or information processing device 100, first, users who are entering the event venue are confirmed by taking pictures with a camera inside the venue rather than at the entrance/exit of the venue, thereby avoiding congestion at the entrance/exit. be able to. Furthermore, since it is not necessary to have an attendant always on standby at the entrance/exit, the cost of personnel such as attendants can be reduced. Furthermore, since the facial features of a person and seat information, which serve as matching data for user verification, are automatically registered, the effort required to pre-register a person can be reduced, and the cost associated with pre-registration can also be reduced. can do.

<Additional notes>
Part or all of the above embodiments may also be described as in the following additional notes. Hereinafter, the outline of the configuration of the information processing device, information processing system, program, and information processing method according to the present invention will be explained. However, the present invention is not limited to the following configuration.

(Additional note 1)
A memory processing means that, when issuing a ticket, acquires an image of the person who issued the ticket, and stores authentication information based on the image of the person in association with seat information that specifies the seat of the issued ticket;
A venue image taken of the inside of the venue where the seat of the issued ticket is located is acquired, and based on the venue image, a set of authentication information of the person in the venue image and seat information of the seat where the person is located is determined. a verification means that performs a verification process to determine whether the authentication information of the extracted person and the seat information of the seat are stored in association with each other;
An information processing device equipped with

(Additional note 2)
The information processing device according to supplementary note 1,
The storage processing means acquires an image of a person photographed by a photographing means installed at the ticket issuing place when issuing a ticket at the ticket issuing place, and stores authentication information based on the image of the person and the issued ticket. associate and memorize seat information that specifies the seat of
Information processing device.

(Additional note 3)
The information processing device according to supplementary note 1 or 2,
The storage processing means performs ticket issuing processing for an information processing terminal connected via a network, and at the time of issuing the ticket, acquires an image of a person photographed by the information processing terminal, and stores an image of the person. associate and store authentication information based on , and seat information that identifies the seat of the ticket sold;
Information processing device.

(Additional note 4)
The information processing device according to any one of Supplementary Notes 1 to 3,
The storage processing means obtains an image of a person who has issued a plurality of tickets, and stores the authentication information based on the image of the person and the seat information that specifies each seat of the plurality of tickets issued. associate and remember
Information processing device.

(Appendix 5)
The information processing device according to any one of Supplementary Notes 1 to 4,
comprising a monitoring means for performing monitoring processing of a person located at a seat where the matching process has failed based on the venue image when the matching process has failed;
Information processing device.

(Appendix 6)
The information processing device according to appendix 5,
The monitoring means notifies a preset notification destination of person information based on the image of the person for whom the matching process has failed and seat information of the seat where the person is located.
Information processing device.

(Appendix 7)
The information processing device according to any one of Supplementary Notes 1 to 6,
The storage processing means receives input of payment information of the person who issued the ticket, and stores the payment information in association with the authentication information based on the image of the person;
When authentication information of a person extracted from the venue image based on the venue image is stored, a payment method that performs ticket payment processing based on the payment information stored in association with the authentication information. prepared,
Information processing device.

(Appendix 8)
A ticket issuing device equipped with a photographing means, a venue photographing device for photographing the inside of a predetermined venue, and an information processing device connected to the ticket issuing device and the venue photographing device via a network,
The information processing device includes:
From the ticket issuing device, an image of the person who issued the ticket is obtained, taken by the photographing means at the time of ticket issuance, and authentication information based on the image of the person and seat information identifying the seat of the issued ticket are obtained. , a memory processing means for storing in association with each other;
A venue image taken of the inside of the venue where the seat of the issued ticket is located is obtained from the venue photography device, and based on the venue image, authentication information of the person in the venue image and the seat where the person is located are obtained. A verification means that extracts a pair with seat information and performs a verification process to determine whether the authentication information of the extracted person and the seat information of the seat are stored in association with each other in the pair;
Equipped with
Information processing system.

(Appendix 9)
In the information processing device,
A memory processing means that, when issuing a ticket, acquires an image of the person who issued the ticket, and stores authentication information based on the image of the person in association with seat information that specifies the seat of the issued ticket;
A venue image taken of the inside of the venue where the seat of the issued ticket is located is acquired, and based on the venue image, a set of authentication information of the person in the venue image and seat information of the seat where the person is located is determined. a verification means that performs a verification process to determine whether the authentication information of the extracted person and the seat information of the seat are stored in association with each other;
A program to make this happen.

(Appendix 10)
At the time of ticket issuance, an image of the person who issued the ticket is obtained, and authentication information based on the image of the person and seat information identifying the seat of the issued ticket are stored in association with each other;
Obtain an image of the venue where the seats for the issued tickets are located,
Based on the venue image, extract a set of the authentication information of the person in the venue image and the seat information of the seat where the person is located, and extract the authentication information of the extracted person and the seat information of the seat in the set. Performs verification processing to see if it is stored in association.
Information processing method.

(Appendix 11)
The information processing method according to appendix 10,
At the time of ticket issuance at a ticket issuing location, an image of a person is acquired using a photographing means installed at the ticket issuing location, and authentication information based on the image of the person is obtained, as well as a seat that identifies the seat of the issued ticket. associate and remember information,
Information processing method.

(Appendix 12)
The information processing method according to appendix 10 or 11,
Performing ticket issuance processing for an information processing terminal connected via a network, and at the time of ticket issuance, acquiring an image of a person photographed by the information processing terminal, and providing authentication information based on the image of the person; Seat information that specifies the seat of the ticket sold is associated with and stored.
Information processing method.

(Appendix 13)
The information processing method according to any one of Supplementary Notes 10 to 12,
If the matching process fails, performing monitoring processing for a person located at the seat where the matching process failed based on the venue image.
Information processing method.

(Appendix 14)
The information processing method according to appendix 13,
The monitoring process notifies a preset notification destination of person information based on the image of the person for whom the matching process has failed and seat information of the seat where the person is located.
Information processing device.

(Appendix 15)
The information processing method according to any one of appendices 10 to 14,
Accepting input of payment information from a person who has issued a ticket, and storing the payment information in association with the authentication information based on the image of the person;
When authentication information of a person extracted from the venue image based on the venue image is stored, performing a ticket payment process based on the payment information stored in association with the authentication information.
Information processing method.

Note that the above-mentioned program is stored in a storage device or recorded in a computer-readable recording medium. For example, the recording medium is a portable medium such as a flexible disk, an optical disk, a magneto-optical disk, and a semiconductor memory.

Although the present invention has been described above with reference to the above-described embodiments, the present invention is not limited to the above-described embodiments. The configuration and details of the present invention can be modified in various ways within the scope of the present invention by those skilled in the art.

1 Ticket box 10 Ticket issuing machine 11 Camera 12 Ticket data transmitting section 20 Data server 21 Data receiving section 22 Data association section 23 User data storage section 3 User home 30 User terminal 4 Venue 40 Venue camera 50 Authentication device 51 Image processing section 52 Verification Section 53 Monitoring section 55 Settlement section 60 Security device 61 Notification receiving section 100 Information processing device 110 Storage processing means 120 Collation means 200 Ticket issuing device 300 Venue photographing device

Claims (4)

a registration unit that registers a user's face image transmitted from a user terminal in association with seat information that specifies the position of the seat on the ticket at the time of ticket issuance;
an acquisition unit that acquires a venue image taken inside the venue;
Seat information that identifies the position of the seat where the person is located based on a comparison result between the person's face image extracted from the venue image and the face image registered at the time of ticket issuance, and the registered face image . a notification unit that notifies a preset notification destination of person information based on the image of the person and seat information that specifies the position of the seat where the person is located when the seat information associated with the person is different;
An information processing device equipped with The information processing device according to claim 1,
The notification unit notifies the notification destination of the person information of the person and the seat information of the seat where the person is located at the timing when the person leaves the seat.
Information processing device. At the time of ticket issuance, the user's facial image sent from the user terminal and seat information that specifies the location of the seat on the ticket are associated and registered,
Obtain venue images taken of the inside of the venue,
Seat information that identifies the position of the seat where the person is located based on a comparison result between the person's face image extracted from the venue image and the face image registered at the time of ticket issuance, and the registered face image . If the seat information associated with the person is different, the person information based on the image of the person and the seat information specifying the position of the seat where the person is located are notified to a preset notification destination;
Information processing method. At the time of ticket issuance, the user's facial image sent from the user terminal and seat information that specifies the location of the seat on the ticket are associated and registered,
Obtain venue images taken of the inside of the venue,
Seat information that identifies the position of the seat where the person is located based on a comparison result between the person's face image extracted from the venue image and the face image registered at the time of ticket issuance, and the registered face image . If the seat information associated with the person is different, the person information based on the image of the person and the seat information specifying the position of the seat where the person is located are notified to a preset notification destination;
A program that causes a computer to perform a process.

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