JP7426568B2 - Mobility monitoring device and program - Google Patents

Description

The present invention relates to a mobility monitoring device and a program.

With the aging of society in recent years, there has been an increasing desire to monitor elderly people with declining cognitive function. Along with this, there is a growing tendency to desire a reduction in the burden on supporters who look after these elderly people.

Among these, the management of having elderly people carry a measuring device that measures their current location and confirming the elderly person's location via this measuring device has been attracting increasing attention in recent years as a way to reduce the burden on supporters. has been done. According to management using such a measuring device, a supporter can identify the location of an elderly person who has gone out without telling them where he or she is going, so there is no need for the supporter to constantly monitor the elderly person's outings. However, if only the location is specified by the supporter, it is difficult to determine whether the outing is part of the person's daily activities such as going to a nearby store or meeting place, or whether it is an unusual activity due to a decline in cognitive function or the like. It is possible for supporters to distinguish between daily and non-routine behavior by continuously monitoring locations using such measuring devices, but this does not alleviate the burden on supporters.

As a system to assist in monitoring these elderly people, there is a system that detects when the owner of a mobile terminal has gone out of a predetermined range and notifies a supporter (Patent Document 1), A system has been developed (Patent Document 2) that determines the degree of risk for a subject based on the residence time of the person and the temperature within the range and notifies the support person. In such systems, a subject is equipped with a measuring device that measures their current location, and by comparing the current location of the measuring device with a predetermined range, the subject is able to perform extraordinary activities that are not included in their daily activities. It is expected that the system will be effective in determining whether the person is suffering from the disease and notifying supporters, thereby encouraging them to protect the person in question.

On the other hand, demand for using mobility vehicles such as mobility cars is also increasing. By using such mobility, even elderly people with reduced walking ability can easily carry out daily transportation. On the other hand, when elderly people use mobility, it is necessary to take measures against theft of mobility, which is an expensive device.

Japanese Patent Application Publication No. 2002-099971 Japanese Patent Application Publication No. 2017-037385

However, with these conventional monitoring systems, there is room for improvement in monitoring elderly people who use mobility. By using mobility, elderly people can move for longer periods of time without feeling fatigued by walking, expand their range of activities, and increase the need for supervision and support. However, the above-mentioned monitoring system in which the elderly person is required to carry a measuring device cannot support monitoring when the elderly person does not have a measuring device, such as when the elderly person leaves the measuring device behind. If the monitoring device could detect the location information of the mobility vehicle and determine the subject's unusual behavior, it would be possible to more reliably support the monitoring of elderly people who use mobility. Furthermore, if the monitoring device that detects the location information of the mobility device can determine that the behavior when the mobility device is stolen is unusual, then the monitoring device can also take measures against theft.

The present invention was made based on this idea, and detects the location information of mobility and determines whether the mobility behavior is an unusual behavior different from daily behavior. Provides a mobility monitoring device and program that makes it possible to easily monitor and support an operator, especially an elderly person, by notifying the support person who supports the operator that the mobility behavior is an unusual behavior. The purpose is to

As a result of intensive studies to solve the above-mentioned problems, the present inventors have determined that the position of the mobility, the location of the residence of the operator of the mobility, the position of the mobility, the action range of the operator of the mobility, the speed of the mobility and the predetermined speed. By comparing the above, it was discovered that the above object could be achieved, and the present invention was completed. Specifically, the present invention provides the following.

The invention according to the first feature includes: a position detection unit that detects position information of a mobility; a behavior determination unit that determines whether the behavior of the mobility is an unusual behavior different from everyday behavior; If the behavior is a daily activity, an information terminal owned by a supporter who supports the operator of the mobility is provided with a notification unit that notifies that the behavior of the mobility is the non-daily behavior, and the behavior determination unit: When the position of the mobility is more than a predetermined range away from the residence of the operator of the mobility, when the position of the mobility is located on a route outside the action range of the operator of the mobility, and when the speed of the mobility is a predetermined speed The mobility monitoring device determines that the mobility behavior is the unusual behavior when at least one of the above cases applies.

According to the invention according to the first feature, the mobile device includes a position detection unit that detects the position information of the mobility, and grasps the behavioral state of the mobility using the position information transmitted from the mobility. Therefore, for example, even if an operator (especially an elderly person) who uses mobility leaves a terminal with a location information detection function (for example, a mobile terminal with a GPS function) at home and goes out, the monitoring device will Behavior can be detected more reliably. Furthermore, since the monitoring device is equipped with a behavior determination unit that determines whether or not the behavior of the mobility is an extraordinary behavior that is different from everyday behavior, the monitoring device can be used to It is possible to distinguish when performing daily activities. When the mobility behavior is an unusual behavior, the mobility monitoring device includes a notification unit that notifies the information terminal owned by the support person who supports the mobility operator that the mobility behavior is an unusual behavior. In order to prepare for the operator, it is possible to notify the support person of the unusual behavior determined by the behavior determination unit and urge the support person to provide support to the operator.

Generally, the range of daily activities of an operator (particularly an elderly person) is included in a predetermined range centered on the operator's residence, for example because there are many facilities with which the operator is familiar. Furthermore, when traveling using mobility, the range of daily activities using mobility is limited to a predetermined range centered on the operator's residence, depending on the speed and range of the mobility. Therefore, if the position of the mobility is not included in a predetermined range centered on the operator's residence, it can be determined that the mobility is not included in the range of the operator's daily activities and is performing an unusual activity.

In daily activities, the operator does not take detours and moves along routes within the operator's action range. Therefore, if the position of the mobility is on a route outside the range of action of the operator of the mobility, it can be determined that the mobility is performing an unusual action that is not included in the range of the operator's daily activities.

At the time of filing this patent application, under Japan's Road Traffic Act, mobility vehicles are treated as pedestrians rather than vehicles, and they travel on sidewalks rather than roads. Furthermore, the maximum speed of mobility is stipulated not to exceed 6 km/h. Therefore, if the speed of the Mobility is higher than the legal speed or the specified speed specified by the original performance of the Mobility, the Mobility may be stolen and loaded onto a truck, etc. It can be determined that the person is engaging in unusual behavior such as moving at speeds exceeding the speed limit.

Therefore, the behavior determination unit determines whether the position of the mobility is more than a predetermined range away from the residence of the operator of the mobility, the position of the mobility is located on a route outside the range of action of the operator of the mobility, or the speed of the mobility is By determining that the mobility behavior is an unusual behavior when it corresponds to at least one case selected from the cases where the speed is greater than or equal to a predetermined speed, these unusual behaviors can be more appropriately determined. Therefore, effective mobility monitoring can be performed based on more appropriate determination of unusual behavior.

The invention according to the second feature is the invention according to the first feature, wherein the invention is based on residence location information regarding the location of the operator's residence and facility location information regarding the location of the facility visited by the operator. , further comprising a range defining unit that defines the predetermined range for each of the plurality of operators who operate the mobility, and the behavior determining unit is configured to determine whether the position of the mobility is further away from the predetermined range defined by the range defining unit. The mobility monitoring device determines that the mobility behavior is the unusual behavior when the mobility monitoring device is in an unusual position.

According to the invention according to the second characteristic, the predetermined information is determined for each of the plurality of operators who operate the mobility based on the residence location information regarding the location of the operator's residence and the facility location information regarding the location of the facility visited by the operator. By providing the range defining section that defines the range, it is possible to more appropriately set the range of each operator's daily activities. For example, the vicinity of the operator's residence and the vicinity of each of the facilities visited by the operator can be determined as a predetermined range included in the operator's daily activities. Further, since the range defining section defines a predetermined range for each of the plurality of operators who operate the mobility, it is possible to more effectively monitor and support the plurality of operators.

Then, when the position of the mobility is located further away than the predetermined range defined by the range definition unit, the behavior determination unit determines that the mobility behavior is an unusual behavior. Unusual behavior can be determined using the range of daily behavior of each operator. The support person can know each operator's unusual activities through the notification from the mobility monitoring device of the present invention without having to individually grasp and memorize the range of daily activities of each operator. In other words, it becomes possible to effectively monitor mobility with less burden on the supporter.

The invention according to the third feature is the invention according to the second feature, further comprising an action history storage means for storing the action history of the mobility for each of a plurality of operators who operate the mobility, The range defining unit is a mobility monitoring device that can update the predetermined range based on the action history.

According to the invention according to the third feature, since the behavior history storage means is provided for storing the mobility behavior history of each of the plurality of operators who operate the mobility, the behavior history of the mobility including the daily behavior of the operators is provided. I can remember. Furthermore, since the range defining section can update the predetermined range based on this behavior history, changes in the operator's daily behavior can be reflected in the predetermined range. For example, it is possible to reflect a change in daily behavior, such as the operator starting to stop by a newly opened store. That is, by updating the range of daily activities including changes in the operator's daily activities, it is possible to more appropriately determine unusual activities. Therefore, notifications are made based on more appropriate determination of unusual behavior, and more effective mobility monitoring can be performed.

The invention according to the fourth feature is the invention according to any one of the first to third features, wherein residence location information regarding the location of the residence of the operator and facility location information regarding the location of the facility visited by the operator are provided. further comprising a route defining unit that determines an action route corresponding to the action range of the operator for each of the plurality of operators operating the mobility based on the location of the mobility, and the action determining unit is configured to determine whether the position of the mobility is determined by the route defining unit. The mobility monitoring device determines that the mobility behavior is the unusual behavior when the mobility monitoring device is located at a position that is not on the predetermined route determined by the mobility monitoring device.

According to the invention according to the fourth feature, each of the plurality of operators who operate the mobility operates based on residence location information regarding the location of the operator's residence and facility location information regarding the location of the facility visited by the operator. In addition to the operator's residence and its surroundings, the facilities visited by the operator and their surroundings, and the routes connecting these areas, the operator's daily activity It can be defined as a range of action. Then, when the position of the mobility is not on the predetermined route determined by the route defining unit, that is, when the position of the mobility is not within the action range of the operator in daily activities, the behavior determination unit determines that the behavior of the mobility is It is determined that the behavior is unusual. As a result, a more detailed range of activity can be defined that also takes into account the travel route, and unusual behavior can be determined more appropriately. Therefore, notifications are made based on more appropriate determination of unusual behavior, and more effective mobility monitoring can be performed.

The invention according to a fifth feature is the invention according to the fourth feature, further comprising an action history storage means for storing an action history of the mobility for each of a plurality of operators who operate the mobility, The demarcation unit is a mobility monitoring device that can update the action route based on the action history.

According to the invention according to the fifth feature, since the action history storage means is provided for storing the mobility action history of each of the plurality of operators who operate the mobility, the mobility action history including the daily actions of the operators is stored. I can remember. Furthermore, since the route defining section can update the behavior route based on this behavior history, changes in the operator's daily behavior can be reflected in the behavior route. For example, changes such as the operator now heading to the facility via a different shortcut than before can be reflected. That is, by updating the range of daily activities including changes in the operator's daily activities, it is possible to more appropriately determine unusual activities. Therefore, notifications are made based on more appropriate determination of unusual behavior, and more effective mobility monitoring can be performed.

The invention according to the sixth feature is the invention according to any one of the first to fifth features, in which the behavior determination unit is configured to perform a motion determination unit, when the speed of the mobility exceeds the legal speed prescribed by law for the mobility. , a mobility monitoring device that determines that the speed of the mobility is equal to or higher than a predetermined speed.

According to the invention according to the sixth feature, the behavior determination unit can determine the unusual behavior of mobility using the legal speed prescribed by law regarding mobility. For example, in the case of a senior car whose mobility is treated as a pedestrian, there is a legal restriction that the maximum speed does not exceed 6 km/h. Therefore, if a mobility vehicle, which is a senior car, is moving at a speed exceeding 6km/h, it is likely that it has been stolen and is being carried on a truck or the like, or that the brakes are not working on a downhill slope and the vehicle is moving at more than the maximum speed. It can be determined that the person is performing an unusual behavior such as . Therefore, it is possible to more appropriately determine unusual behavior such as theft or abnormal driving. Therefore, notifications are made based on more appropriate determination of unusual behavior, and more effective mobility monitoring can be performed.

The invention according to a seventh feature is the invention according to any one of the first to sixth features, wherein a combination of a question to the operator and a correct answer to the question is a combination of a question to the operator and a correct answer to the question. If the behavior determination unit determines that the behavior of the mobility is the unusual behavior, the question storage unit is stored in advance for each operator, and if the behavior determination unit determines that the behavior of the mobility is the unusual behavior, the mobility is stored as a question to the operator who operates the mobility. The device further includes a question transmitting unit that transmits the question stored in advance in the question storage unit, and an answer receiving unit that receives an answer to the question, and the notifying unit is configured to determine that the mobility behavior is the extraordinary behavior. The answer determined by the action determining unit and received by the answer receiving unit is different from the correct answer stored in advance by the question storage unit as an answer to a question for the operator operating the mobility device. In this case, the mobility monitoring device notifies the information terminal owned by the supporter that the mobility behavior is the unusual behavior.

When an unusual behavior is reported, the supported behavior performed by the informed supporter includes checking the condition of the mobility operator. In this confirmation, it is desirable that the supporter be able to determine whether the operator of the mobility device is in a healthy state or whether the operator is the predetermined operator himself/herself. Therefore, there is a method in which the supporter asks questions to which the operator can give the correct answer, and then makes a determination based on whether the answer is correct or not. There are difficulties in understanding and remembering. By the way, if the operator is in good health and is the predetermined operator, even if the current location is not within the predetermined action range, it is not a dangerous situation that requires immediate response. . If abnormal behavior is not reported in such a case, the supporter can concentrate on responding to the more important notification of unusual behavior without being bothered by questions to confirm the health condition of the operator. Therefore, more effective mobility monitoring can be performed.

According to the invention according to the seventh feature, a combination of a question to the operator and a correct answer to the question is stored in advance in the question storage section, and when the behavior discrimination section discriminates an unusual behavior, the combination of a question to the operator and a correct answer to the question is is transmitted to the operator, the answer receiving unit receives the operator's answer, and if the operator's answer is different from the correct answer, the supporter is notified that the action is unusual. If the operator of the mobility vehicle is in a healthy state and is the predetermined operator himself/herself, that is, if it can be determined that there is no danger to the operator, the current position is determined to be an unusual behavior. Even if the behavior is unusual, the supporter is not notified that the behavior is unusual. Therefore, the support person does not have to worry about unnecessary notifications, and can respond to notifications of important unusual activities such as the operator's poor health or the fact that someone other than the operator is operating the mobility device. I can concentrate on Therefore, more effective mobility monitoring can be performed.

The invention according to an eighth characteristic is the invention according to any one of the first to seventh characteristics, in which when the behavior determination unit determines that the mobility behavior is the unusual behavior, the mobility The mobility monitoring device further includes a mobility remote control unit that transmits an operation signal for operating the mobility to the mobility and moves the position of the mobility to a roadside.

According to the invention according to the eighth characteristic, when the behavior determination unit determines that the behavior of the mobility is an unusual behavior, an operation signal for operating the mobility is transmitted to the mobility, and the position of the mobility is moved to the roadside. Since there is a mobility remote control unit, even if the operator is unable to operate the mobility device normally due to deterioration of his or her health condition, the mobility device can be moved to the roadside to protect the safety of the operator. In addition, even if there is no support person near the mobility device, the mobility remote control unit allows the mobility device to be moved to the roadside without waiting for the support person to arrive, ensuring the operator's safety. . Therefore, more effective mobility monitoring can be performed.

The invention according to a ninth feature is the invention according to any one of the first to eighth features, wherein the mobility monitoring device includes a plurality of operation terminals, and the position detection unit: If position information of a number of mobilities exceeding the number of operation terminals is detected and the behavior determination unit determines that the behavior of the mobility is the unusual behavior, from among the plurality of operation terminals, The device further includes a terminal search unit that searches for an empty operating terminal, and the notification unit notifies an information terminal owned by the supporter from the empty operating terminal that the mobility action is the extraordinary action. , a mobility monitoring device.

When a plurality of operators are monitored and supported by a smaller number of supporters, there is a method in which each supporter is assigned a plurality of operators. However, with this method, if a supporter is assisting an operator in charge and an unusual behavior is reported from a mobility device operated by another operator in charge of the same supporter, the supporter can It is difficult to support two operators at the same time. There is a method in which an administrator who manages multiple supporters assigns operators in charge of the supporters, but with this method, when there are a large number of operators and supporters, it is difficult to find a supporter who can provide support. The burden on the administrator who assigns the person in charge increases significantly, and the time it takes to assign a support person increases.

According to the invention according to the ninth feature, the mobility monitoring device is configured to include a plurality of operation terminals, the terminal search section searches for an empty operation terminal from among the plurality of operation terminals, and the notification section is configured to include a plurality of operation terminals. Since the operation terminal notifies the information terminal owned by the supporter that the mobility behavior is an unusual behavior, even if an unusual behavior of one mobility is determined to be an unusual behavior of another mobility, Since the supporter who owns the vacant operation terminal is notified of the unusual behavior, the supporter who owns the vacant operation terminal can immediately provide support to the operator. Moreover, with this method, the administrator who manages the plurality of supporters does not have to be burdened with the work of assigning operators in charge of the supporters. Therefore, even if there are a large number of operators and supporters, the supporter in charge of the operator can be quickly determined and support can be provided. Therefore, more effective mobility monitoring can be performed.

The invention according to the tenth characteristic is in a different category from the invention according to the first characteristic.

According to the present invention, the location information of a mobility device is detected, it is determined whether the behavior of the mobility device is an unusual behavior that is different from daily behavior, and a support person who supports a mobility operator is informed of the mobility behavior. It is possible to provide a mobility monitoring device and program that makes it possible to easily monitor and support an operator, especially an elderly person, by notifying that the operator is in an unusual behavior.

FIG. 1 is a schematic diagram showing a schematic configuration of a monitoring system 1 in this embodiment. FIG. 2 is a block diagram showing the hardware configuration and software configuration of each component constituting the monitoring system 1 in this embodiment. FIG. 3 is a flowchart showing the flow of mobility monitoring using the monitoring system 1 in this embodiment. FIG. 4 is a conceptual diagram showing an example of a process in which the monitoring device 2 detects the position of the mobility 3. FIG. 5 is a diagram showing an example of the residence table 121 in this embodiment. FIG. 6 is a diagram showing an example of the action range table 122 in this embodiment. FIG. 7 is a diagram showing an example of the question table 123 in this embodiment. FIG. 8 is a conceptual diagram showing an example of a process of transmitting a question to the mobility 3 by the question transmitting unit 114. FIG. 9 is a conceptual diagram showing an example of the flow of notification of unusual behavior on the display unit 21 and support provided by the operator 50 who has received the notification. FIG. 10 is a conceptual diagram showing a flow of remotely controlling the mobility 3 using the monitoring device 2 in modification 5 (support by remote control). FIG. 11 shows that in modification 7 (determination of unusual behavior using biological information), unusual behavior is determined using the biological information of the operator 40, and the operator 50 who has been informed of this extraordinary behavior provides assistance. FIG. 2 is a conceptual diagram showing an example of a flow of performing the steps.

Hereinafter, an example of a preferred form for carrying out the present invention will be described with reference to the drawings. Note that this is just an example, and the technical scope of the present invention is not limited to this.

<Monitoring system 1>
FIG. 1 is a schematic diagram showing a schematic configuration of a monitoring system 1 in this embodiment. The monitoring system 1 includes a monitoring device 2 and one or more mobility devices 3A, 3B, 3C, . . . . The monitoring device 2 includes a server 10 and one or more information terminals 20A, 20B, . . . . Furthermore, the monitoring device 2 and one or more mobility devices 3A, 3B, 3C, . . . are connected via a network 4.

Hereinafter, one or more mobility 3A, 3B, 3C, . . . will also be collectively referred to as mobility 3. Further, one or more information terminals 20A, 20B, . . . are also collectively referred to as information terminals 20.

Mobility 3 refers to small, one-person electric vehicles, including senior cars (three- or four-wheeled one-person electric vehicles made for the elderly), electric wheelchairs, and electric standing vehicles, also known as Segways (registered trademark). Examples include motorcycles. Mobility 3 is treated as a pedestrian rather than a vehicle under Japan's Road Traffic Act, and it travels on sidewalks rather than roads. Since Mobility 3 travels on sidewalks, the maximum speed is kept low; for example, senior cars and electric wheelchairs have a maximum speed of 6 km/h or less.

FIG. 2 is a block diagram showing the hardware configuration and software configuration of each component constituting the monitoring system 1 in this embodiment. Below, detailed configurations of the monitoring device 2 and the mobility 3 will be described with reference to FIG. 2.

[Watching device 2]
The monitoring device 2 includes a server 10, a plurality of information terminals 20 used by operators belonging to the management company of the monitoring device 2, and a communication unit 30 that connects at least the monitoring device 2 and the mobility 3 via the network 4. It consists of:

[Server 10]
The server 10 is configured to include a control unit 11 that controls the operation of the server 10, and a storage unit 12 that stores control programs and the like that are executed by the microcomputer of the control unit 11.

The control unit 11 includes a CPU (Central Processing Unit), a RAM (Random Access Memory), a ROM (Read Only Memory), and the like.

The control unit 11 reads a predetermined program and cooperates with the storage unit 12 and/or the communication unit 30 as necessary to detect a position detection unit 111 and a behavior determination unit 112, which are elements of the software configuration in the monitoring device 2. , a notification section 113, a question transmitting section 114, an answer receiving section 115, and the like.

The storage unit 12 is a device in which data and files are stored, and includes a data storage unit such as a hard disk, a semiconductor memory, a recording medium, a memory card, or the like. The storage unit 12 stores control programs and the like executed by the microcomputer of the control unit 11.

The storage unit 12 stores a residence table 121 listing the residences of the operator, a movement range table 122 listing the operator's movement range, a question table 123 listing pairs of questions and answers to be asked to the operator, and the like. ing.

[Information terminal 20]
The number of information terminals 20 is not particularly limited, and may be one or more than one, but while one operator is in charge of supporting an operator, the number of information terminals 20 is not particularly limited. It is preferable that the number of information terminals 20 be as large as possible from the viewpoint of distributing support to other operators when support for another operator is required.

On the other hand, in consideration of efficiency including operational costs, it is preferable that the number of information terminals 20 is small, and for example, it is preferable that the number of information terminals 20 is smaller than the number of mobilities 3 that are the targets of support.

The information terminal 20 has a display section 21 and an input section 22, and the type thereof is not particularly limited. Examples of the information terminal 20 include a terminal type workstation connected to a display device, a mouse, and a keyboard, a touch panel type tablet terminal, and the like.

The type of display section 21 is not particularly limited. The display unit 21 may include, for example, a monitor, a touch panel, and the like. It is preferable that the display unit 21 includes a speaker for reproducing audio data. By including the speaker in the display unit 21, the response from the operator, which will be described later, can be transmitted in the form of the operator's verbal response, which is familiar to elderly people, and the voice can be received and played back. Further, communication between the operator and the operator can be performed via the speaker of the display unit 21.

The type of input section 22 is not particularly limited. The input unit 22 may include, for example, a mouse, a keyboard, a touch panel, and the like. Moreover, it is preferable that the input unit 22 includes a microphone device that converts audio into audio data. By including the microphone device in the input unit 22, questions, which will be described later, can be transmitted in the form of utterances by the operator, which is familiar to elderly people. Further, communication between the operator and the operator can also be performed via the microphone device of the input section 22.

[Communication Department 30]
The communication unit 30 includes a device for enabling communication with the mobility 3 and other devices, such as a network card compatible with the Ethernet (registered trademark) standard, a wireless device compatible with a mobile phone network, and the like.

[Mobility 3]
The mobility 3 in this embodiment communicates with a control unit 31 that controls the operation of the mobility 3, a storage unit 32 in which control programs, etc. executed by a microcomputer of the control unit 31 are stored, and the monitoring device 2 and other devices. a communication section 33 that performs various displays, a display section 34 that displays various displays, an input section 35 that receives input from the operator, a positioning section 36 that measures the current position of the mobility 3, and a drive, steering, braking, etc. of the mobility 3. and a moving unit 37 that moves the mobility 3.

The hardware configurations of the control unit 31 and storage unit 32 of the mobility 3 are the same as those of the control unit 11 and storage unit 12 of the monitoring device 2, respectively.

The communication unit 33 includes a device for enabling communication with the monitoring device 2 and other devices, such as a wireless device compatible with a mobile phone network, a wireless device compatible with connection to a Wi-Fi spot, and the like. Among these, it is preferable to use a wireless device compatible with a mobile phone network, since it is possible to communicate with the monitoring device 2 even in an environment where there are no available Wi-Fi spots around the mobility device 3.

The type of display section 34 is not particularly limited, and can have the same hardware configuration as the display section 21 of the information terminal 20. Among these, it is preferable to use a touch panel because the display section 34 and the input section 35 can be simultaneously implemented within a limited area close to the operator of the mobility 3. Further, it is preferable that the display section 34 includes a speaker for reproducing audio data. Since the display unit 34 includes a speaker, the question to be described later can be transmitted in the form of an operator's oral reading, which is familiar to elderly people, and the voice can be received and played back. Further, communication between the operator and the operator can be performed via the speaker of the display unit 34.

The type of input section 35 is not particularly limited, and may have the same hardware configuration as the input section 22 of the information terminal 20. Among these, it is preferable to use a touch panel because the display section 34 and the input section 35 can be simultaneously implemented within a limited area close to the operator of the mobility 3. Moreover, it is preferable that the input unit 35 includes a microphone device that converts audio into audio data. By including the microphone device in the input unit 35, the response described later can be transmitted in the form of an operator's verbal response, which is familiar to elderly people. Further, communication between operators can be performed via the microphone device of the input section 35.

The type of positioning section 36 is not particularly limited. Examples of the positioning unit 36 include a positioning system using a GPS receiver that receives signals from GPS satellites for positioning, a system that uses information from a mobile phone base station, and the like.

The type of moving section 37 is not particularly limited. An example of the moving unit 37 is a senior car. Although not an essential aspect, it is preferable that the moving unit 37 can be remotely controlled by an operator. Since the moving unit 37 is remotely controllable, the operator can support the movement of the mobility 3.

<Procedure for monitoring mobility using monitoring device 2>
FIG. 3 is an example of a flowchart showing a procedure for monitoring the mobility of the mobility 3 using the monitoring device 2. Below, a preferred software configuration of the monitoring device 2 will be described in more detail with reference to FIG.

[Step S11: Position detection]
First, the control unit 11 detects the position of the mobility 3 (step S11). The position detection unit 111 detects the position of the mobility 3 by, for example, instructing the mobility 3 to transmit the current position to the monitoring device 2, and receiving the transmitted current position by the monitoring device 2. There is a method in which the current position is transmitted to the monitoring device 2 at regular intervals, and the transmitted current position is received by the monitoring device 2.

Furthermore, the control unit 11 detects the moving speed of the mobility 3. As a means of detecting the moving speed, a set in which the received current position, current time, and operator of the mobility 3 are linked is stored in the storage unit 12 as a history of the current position, and the moving speed of the mobility 3 is determined using the history. There are two methods: a method of determining the speed, a method of instructing the mobility 3 to transmit the moving speed, etc.

FIG. 4 is a conceptual diagram showing an example of a process in which the monitoring device 2 detects the position of the mobility 3 operated by the operator 40 in step S11. Processing for detecting a position will be explained using FIG. 4. The mobility 3 measures the current position of the mobility 3 by receiving signals from GPS satellites, calculates the moving speed, and transmits the measured current position and the calculated moving speed to the monitoring device 2. Then, the control unit 11 of the monitoring device 2 receives the current position and detects the current position and moving speed of the mobility 3 (step S11). Although this is not an essential aspect, as shown in FIG. 4, the monitoring device 2 can also display the received current position on the display unit 21, superimposing it on the received map around the current position. By displaying the current position and the map in an overlapping manner, the operator 50 can grasp the position of the mobility device 3 operated by the operator 40 at any time.

[Step S12: Determining whether the index value indicating the distance from the operator's residence to the current position is greater than or equal to a predetermined value]
Return to Figure 3. Subsequently, the control unit 11 determines whether the index value indicating the distance from the operator's residence to the current position is equal to or greater than a predetermined value. If the index value is equal to or greater than the predetermined value, the control unit 11 advances the process to step S15. If the index value is not greater than or equal to the predetermined value, the control unit 11 advances the process to step S13.

The type of index value is not particularly limited. For example, it may be the straight-line distance from the operator's residence to the current location, or it may be the travel time required to travel from the operator's residence to the current location, or both. It may be.

Further, the predetermined value may be a value agreed upon in advance through a meeting between the management company of the monitoring device 2 and the operator (or a support person who supports the operator), or a value based on the behavior history of the operator. The updated value may be automatically updated by the monitoring device 2. In order to accurately grasp changes in the operator's daily behavior, it is preferable to use an updated value automatically updated by the monitoring device 2 from the operator's behavior history as the predetermined value.

Hereinafter, the case where the index value is "the straight line distance from the operator's residence to the current position" will be explained in more detail. The control unit 11 reads position information regarding the residence of the operator operating the mobility 3 from the residence table 121 stored in the storage unit 12. Then, the control unit 11 compares this position information with the current position detected in step S11, and determines whether the straight-line distance from the operator's residence to the current position is greater than or equal to a predetermined value. do.

FIG. 5 is a diagram showing an example of the residence table 121 in this embodiment. An example of a preferred embodiment of the residence table 121 will be described using FIG. 5. The residence table 121 includes an ID for identifying the operator (column indicated by the heading "ID"), an operator's name (column indicated by the heading "Operator"), and an address of the operator's residence (column indicated by the heading "Residence"). (column indicated by ) and location information corresponding to this address (column indicated by the heading "location") are stored in a linked manner.

In ID1, the residence of the operator "Taro Yamada" corresponding to ID1 is located in "1-chome ○○-cho, Chiyoda-ku, Tokyo △-△", and the location information is shown as "N35.69, E139.76". It is stored that each location has a latitude and a longitude. As a result, the control unit 11 reads the position information regarding the residence of the operator "Taro Yamada", and compares this position information with the current position detected in step S11 to find a straight line from the operator's residence to the current position. It can be determined whether the distance is greater than or equal to a predetermined value. If the straight line distance is not equal to or greater than the predetermined value, the behavior determination unit 112 of the control unit 11 determines that the current position of the mobility 3 is within a certain range from the operator's residence and that the operator is performing daily activities. can.

These addresses and location information are just examples, and if it is possible to memorize a simpler address without the street number, etc., you can increase the number of valid digits in the latitude and longitude of the location information to create more detailed location information. It is also possible to memorize it. Further, it is also possible to store an address including not only the street name, street number, etc., but also the name of a high-rise residential building, the number of floors, the room number, etc. of a residence in a high-rise residential building. By memorizing a simpler address, the operator can avoid accessing the operator's personal information more than necessary. Furthermore, by increasing the number of effective digits of latitude and longitude, it becomes possible to compare with a predetermined range with higher accuracy. By memorizing the name of the high-rise residence, number of floors, room number, etc. of the residence in a high-rise residence, etc., the operator can identify the operator even if the operator resides in a room in a high-rise residence. We can provide support such as transportation to and from.

By linking the ID that identifies the operator with the operator's name, the operator's name can be displayed on the display unit 21. This allows the operator to identify the operator's name, and also facilitates ID searches when changing the operator's residence and location information stored in the residence table 121. By linking the ID and the operator's residential address, the residential address of the operator 40 can be displayed on the display unit 21. Thereby, the operator can easily carry out support activities such as sending the operator to his residence. By linking the ID and the location information of the operator's residence, the behavior determination unit 112 can compare the received current location and location information.

Further, when the index value is "the travel time required to move from the operator's residence to the current position", the control unit 11 reads the information from a timer (not shown) provided in the mobility 3. The travel time required to travel from the operator's residence to the current position is determined by comparing the departure time of leaving the operator's residence with the current time when the mobility 3 is at the current location. It is only necessary to determine whether or not the value is greater than or equal to a predetermined value.

Generally, the range of daily activities of an operator (particularly an elderly person) is included in a predetermined range centered on the operator's residence, for example because there are many facilities with which the operator is familiar. Furthermore, when traveling using mobility, the range of daily activities using mobility is limited to a predetermined range centered on the operator's residence, depending on the speed and range of the mobility. Therefore, if the index value is greater than or equal to the predetermined value, the position of the mobility is not included in the predetermined range centered on the operator's residence, and the mobility is not included in the range of the operator's daily activities, or the operator is performing an unusual activity. It can be determined that

[Step S13: Determining whether the route is outside the operator's daily action range]
Return to Figure 3. The control unit 11 reads the action range corresponding to the operator of the mobility 3 and its position information from the action range table 122 stored in the storage unit 12 (step S13). Then, this position information is compared with the current position detected in step S11, and it is determined whether the current position of the mobility 3 is on a route outside the operator's daily action range. If the current position of the mobility device 3 is on a route outside the operator's daily activity range, the control unit 11 advances the process to step S15. If the current position of the mobility device 3 is not within the daily predetermined range determined by the operator, the control unit 11 advances the process to step S14.

FIG. 6 is a diagram showing an example of the action range table 122 in this embodiment. A preferred example of the action range table 122 will be described using FIG. 6. In the activity range table 122, an ID for identifying an operator (column indicated by the heading "ID") and an operator's name (column indicated by the heading "operator") are stored in a linked manner. Furthermore, the action range table 122 includes a description of the action range of the operator's daily activities (columns indicated by the headings "Action range 1" and "Action range 2"), and position information corresponding to this action range (the heading "Position 1"). ” and the column indicated by “Position 2”) are stored in association with the above-mentioned ID.

In ID1, the operator "Taro Yamada" corresponding to ID1 has "○○ Post Office" as action range 1, and the position information has the latitude and longitude indicated by "N35.69, E139.76". , and have "○○ convenience store" as action range 2, and the location information thereof has latitude and longitude indicated by "N35.68, E139.76", respectively. As a result, the behavior determination unit 112 determines, for example, that the current position of the mobility 3 operated by the operator "Taro Yamada" is around "○○ post office" or "○○ convenience store", or that the current position of the mobility 3 operated by the operator "Yamada Taro" is around "○○ post office" or "○○ convenience store", or from the operator's residence " If the current location of Mobility 3 is on the route search result when searching for a route to ``○○ Post Office'' or ``○○ Convenience Store,'' etc., the current position of Mobility 3 is included in the range of the operator's daily activities. It can be determined that the person is performing the following actions.

Please note that these descriptions of the action range and location information are just examples, and if it is possible to memorize a more detailed explanation such as the official name of the facility, etc. that is the action range, the latitude and longitude of the location information will be valid. It is also possible to store more detailed position information by increasing the number of digits. By storing a more detailed description including the official name of the facility, etc., it becomes easier for the operator to search for contact information when contacting the facility, etc. By increasing the number of valid digits of latitude and longitude, it becomes possible to compare the current position with higher accuracy.

By linking the ID that identifies the operator with the operator's name, the operator's name can be displayed on the display unit 21. This allows the operator to identify the operator's name, and also facilitates the search for the ID when changing the operator's action range and position information stored in the action range table 122. By linking the ID and the explanation of the operator's action range, the explanation of the operator's action range can be displayed on the display unit 21. Thereby, the operator can easily perform support activities including contacting facilities corresponding to the action range. By linking the ID and the positional information of the operator's action range, the action determination unit 112 can compare the received current position and the positional information of the action range.

In daily activities, the operator does not take detours and moves along routes within the operator's action range. Therefore, if it is determined that the position of the mobility is located on a route outside the range of action of the operator of the mobility by comparing the received current position and the position information of the range of action, then the mobility is included in the range of daily action of the operator. It can be determined that the patient is performing an unusual behavior.

[Step S14: Determine whether the moving speed of the mobility 3 is equal to or higher than a predetermined speed]
Return to Figure 3. The control unit 11 compares the moving speed of the mobility 3 detected in step S11 with a predetermined speed (step S14). If the moving speed of the mobility 3 is equal to or higher than the predetermined speed, the control unit 11 ends the series of processes related to monitoring the mobility 3, and advances the process to step S11. If the moving speed of the mobility 3 is not equal to or higher than the predetermined speed, the control unit 11 advances the process to step S15.

Although it is not an essential aspect, it is also preferable to use a legal speed stipulated by law for the mobility 3 as this predetermined speed. For example, if Mobility 3 is a senior car that is treated as a pedestrian, there is a legal restriction that the maximum speed does not exceed 6 km/h. Therefore, if the Mobility 3, which is a senior car, is moving at a speed exceeding 6 km/h, it is likely that the Mobility 3 has been stolen and is being transported on a truck, or that the Mobility 3 is going downhill and the brakes are not working. It can be determined that the vehicle is engaging in unusual behavior, such as driving abnormally, moving at speeds higher than the vehicle's speed. Therefore, it is possible to more appropriately determine abnormal behavior, such as theft of the mobility device 3 or abnormal driving. Therefore, notifications are made based on more appropriate determination of unusual behavior, and more effective mobility monitoring can be performed.

In steps S12 to S14, the behavior determination unit 112 determines that if the position of the mobility is more than a predetermined range away from the residence of the operator of the mobility, or if the position of the mobility is located on a route outside the action range of the operator of the mobility, The mobility behavior is determined to be an unusual behavior when at least one of the following cases is selected from the following: and the mobility speed is equal to or higher than a predetermined speed. This allows for more appropriate discrimination of these unusual activities. Therefore, effective mobility monitoring can be performed based on more appropriate determination of unusual behavior.

[Step S15: Loading questions]
Next, the control unit 11 executes the question transmission unit 114 in cooperation with the storage unit 12, and retrieves a set of questions and answers corresponding to the operator of the mobility 3 from the question table 123 stored in the storage unit 12. Read (step S15).

FIG. 7 is a diagram showing an example of the question table 123 in this embodiment. An example of a preferable aspect of the question table 123 will be described using FIG. 7. In the question table 123, an ID for identifying an operator (column indicated by the heading "ID") and an operator's name (column indicated by the heading "operator") are stored in a linked manner. Furthermore, the question table 123 includes questions for the operator (columns indicated by the headings "Question 1" and "Question 2") and answers corresponding to each of these questions (columns indicated by the headings "Answer 1" and "Answer 2"). One or more pairs are stored in association with the above-mentioned ID.

In ID1, there is a question 1 to the operator ``Taro Yamada'' corresponding to ID1, ``What is your grandson's name?'', and the answer to that is ``Tsubasa,'' and question 2 is ``What is your dog's name?'' ?'', and each person remembers that the answer to that question is ``Pochi''. In addition, in ID2, there is a question 1 to the operator ``Hanako Tanaka'' corresponding to ID2, ``Where are you from?'', and the answer to that is ``Urawa,'' and question 2 is ``Your favorite color.'' ``What?'', and the answer to that question is ``red'', which is stored in each memory. In this way, the question table 123 of the present invention is configured to store one or more pairs of questions and answers, and furthermore, the content of the questions can be arbitrarily set. This makes it possible to not only memorize uniform questions such as asking everyone's name and date of birth, but also to memorize a set of questions and answers that are flexibly determined to suit the operator, as shown in the example. Moreover, instead of storing only a predetermined number of question and answer pairs, the number of question and answer pairs can be arbitrarily increased or decreased as needed. It is possible.

[Step S16: Send question]
Return to Figure 3. The control unit 11 executes the question transmission unit 114 in cooperation with the storage unit 12 and the communication unit 30, and transmits one or more arbitrary questions selected from the questions read in step S21 to the mobility 3. (Step S16). It doesn't matter how you submit your question. The method of transmitting the question may be, for example, a method of instructing the mobility 3 to display the text of the question on the display section 34, or a method of displaying a set of a question and an answer on the display section 21 of the monitoring device 2. Alternatively, the operator may read out the question, transmit the voice data to the mobility device 3, and reproduce it on the display unit 34. Alternatively, it may be a combination thereof.

In FIG. 8, a set of questions and answers is displayed on the display unit 21 of the information terminal 20 of the monitoring device 2, and the operator 50 reads out the question and uses the microphone device included in the input unit 22 to transmit the question. FIG. 3 is a conceptual diagram showing the operation of the question transmitting unit 114 in a case where the question transmitting unit 114 converts the voice data into voice data and transmits the voice data to the mobility device 3. An example of the operation of the question transmitter 114 will be explained using FIG. 8.

On the display unit 21, the image of the operator 40 sent from the mobility 3 and the message "Please confirm the operator" prompting the operator 50 to send a question are displayed, and below that, the question 1 is displayed. The question ``What is your grandson's name?'' and the answer 1 to that question ``Tsubasa'' are displayed. Furthermore, the question ``What is your dog's name?'' is displayed as the second question, and the answer ``Pochi'' is displayed as the second answer. In response to the display on the display section 21, the operator 50 utters the question "Can you tell me the name of your grandchild?" and the voice is heard by the microphone device included in the input section 22. It is converted into audio data, transmitted to the mobility 3, and reproduced by a speaker included in the display unit 34 of the mobility 3.

In this way, a set of questions and answers is displayed on the display unit 21 of the information terminal 20 of the monitoring device 2, and the operator 50 reads out the question and converts the voice into audio data using the microphone device included in the input unit 22. By converting the question and transmitting it to the mobility device 3, the operator 40 (especially an elderly person) can understand the transmitted question without reading the characters displayed on the display unit 34. Even if the operator 40 is an elderly person suffering from presbyopia, if the question is sent using this method, the operator 40 can easily understand the question.

[Step S17: Receiving reply]
Return to Figure 3. When the answer is transmitted from the mobility 3, the control unit 11 executes the answer receiving unit 115 in cooperation with the storage unit 12 and the communication unit 30, and receives the answer input by the operator 40 (step S17). .

As a method for receiving an answer, for example, an answer phrase corresponding to the question and a phrase different from the randomly selected answer are displayed side by side on the touch panel of the display unit 34, and the operator 40 selects the answer by touching the touch panel. A method of transmitting a phrase to the monitoring device 2 and receiving the transmitted phrase by the monitoring device 2, in which an answer uttered by the operator 40 is converted into audio data via the input unit 35 and transmitted to the monitoring device 2, There is a method in which the monitoring device 2 receives transmitted audio data, and the like.

If the method is such that the operator 40 receives the selected phrase by touching the touch panel, the operator 40 can input an answer without being disturbed by the noise even in a noisy place. If the method is to receive the answer uttered by the operator 40 as audio data, the operator 40 can input the answer by speaking, a method familiar to the operator 40 (particularly elderly people).

[Step S18: Determine whether the answer is correct]
When the answer is received in step S17, the control unit 11 determines whether the received answer is the correct answer (step S18). If the received answer is a correct answer, the control unit 11 ends the series of processes related to monitoring the mobility 3, and advances the process to step S11. If the received answer is not the correct answer, the control unit 11 advances the process to step S19. This makes it possible to determine whether the operator 40 is in a state of health that allows him to give correct answers to questions, whether the operator 40 is the predetermined operator himself, and so on. Although this is not an essential aspect, if it is difficult to determine whether or not the answer is correct, the control unit 11 proceeds to step S15, reselects the pair of question and answer, and determines whether or not the answer is correct. It is also possible to continue the judgment (not shown). By reselecting the question and answer pair and continuing to judge whether the answer is correct or not, it is possible to judge the health condition of the operator 40 more appropriately.

The method by which the answer receiving unit 115 determines whether the received question is a correct answer does not matter. As a method for the answer reception unit 115 to determine whether or not the received question is a correct answer, for example, the phrase received as an answer and the phrase of the answer corresponding to the question transmitted in step S16 are compared as data. , a method for determining whether or not these phrases match, displays or reproduces the phrase received as an answer using the display unit 21, the operator 50 determines whether the answer is correct, and inputs the input unit 22. There is a method of inputting the result of the judgment made by the operator 50 via the computer.

If the method compares phrases as data and determines whether or not these phrases match, it is possible to quickly and automatically determine whether or not the answer is correct. If the operator 50 judges whether the answer is correct or not and inputs the result, even if it is difficult to judge, such as when the operator 40 inputs the answer with unclear utterances, the operator can 50 can make appropriate decisions by responding more flexibly, such as by asking the operator questions.

[Step S19: Notification]
If it is determined in step S18 that the answer is not correct, the control unit 11 executes the notification unit 113 in cooperation with the storage unit 12, and informs the information terminal owned by the supporter 60 that the operator 40 has announced an unusual behavior. Notify what is being done (step S19). When the control unit 11 performs the process in step S19, it ends the series of processes related to monitoring the mobility 3, and advances the process to step S11.

<Example of use of monitoring system 1>
Next, a usage example of the monitoring system 1 in this embodiment will be explained.

First, the administrator of the monitoring device 2 belonging to the management company of the monitoring device 2 establishes a system between the monitoring device 2 and the mobility 3 so that the monitoring device 2 and the mobility 3 are connected when the mobility 3 is in use. Perform configuration. In this system configuration, for example, an administrator registers an IPv6 address indicating mobility 3 in the storage unit 12 of the monitoring device 2, further registers an IPv6 address indicating the monitoring device 2 in the storage unit 32 of the mobility 3, and This is done by, for example, configuring the devices so that they can communicate with each other via the Internet when the computers 3 and 3 are in use.

Subsequently, the administrator hands over the mobility 3 for which the system configuration has been completed to the operator 40, and sets the mobility 3 so that the operator 40 can operate it. This setting is performed, for example, by the administrator handing over the key of the mobility 3 to the operator 40, by the administrator notifying the operator 40 of the activation password of the mobility 3, and so on. This setting includes storing the mobility 3 and the operator 40 in association with each other in the monitoring device 2.

The operator 40 starts the mobility 3 and operates the mobility 3. Upon activation of the mobility 3, the communication unit 33 requests the monitoring device 2 to connect the mobility 3 and the monitoring device 2. The monitoring device 2 that has received the connection request connects the mobility 3 and the monitoring device 2.

The operator 40 uses the mobility 3 to perform daily activities such as moving around the operator's residence or within the range of the operator's daily activities. As long as the behavior of the mobility 3 is included in the daily behavior, the monitoring device 2 does not determine the extraordinary behavior of the mobility 3, and therefore does not notify the supporter 60.

When the operator 40 performs an unusual action such that the current position of the mobility device 3 is on a route outside the action range of the operator 40, the monitoring device 2 determines the unusual action. A question is sent to the mobility device 3, and the operator 40 answers the question and sends it to the monitoring device 2. The monitoring device 2 receives the transmitted answer and determines whether the answer is correct or not. If the answer is not correct, the monitoring device 2 notifies the information terminal owned by the supporter 60 of the unusual behavior of the mobility 3.

FIG. 9 is a conceptual diagram showing an example of a flow in which the mobility 3 notifies the supporter 60 of the unusual behavior of the mobility 3, and the supporter 60 and the operator 50 support the operator 40. An example of the flow of support by the operator 50 when an unusual behavior of the mobility 3 is reported will be explained using FIG. 9 .

First, a message "Extraordinary behavior for Mr. XXX!" is displayed on the display unit 21, indicating the unusual behavior of the mobility 3. In response to the display, the operator 50 makes a call to the mobility 3 via the information terminal 20. Then, the operator 40 of the mobility 3 makes a video call with the operator 50 via the display section 34 and the input section 35. Through this video call, the operator 50 inquires about the health condition of the operator 40 and advises appropriate treatment, guides the operator 40 to the operator's 40 residence, and introduces the operator 40 to the nearest evacuation site. , etc. Then, the operator 50 notifies a supporter 60, such as a relative, who watches over the operator 40, that the operator 40 has engaged in unusual behavior. If necessary, the supporter 60 contacts the supporter 70, such as the nearest fire department or the staff of the management company of the monitoring device 2, through the operator 50, and provides support such as requesting the supporter 70 to rescue the operator 40. You can also do that.

In this embodiment, unusual behavior is determined using the current position and movement speed of the mobility device 3 detected by the monitoring device 2. Therefore, for example, even if an operator 40 (especially an elderly person) using the mobility device 3 goes out and leaves a terminal with a location information detection function (for example, a mobile terminal with a GPS function) at home, the monitoring device 2 will not be able to operate the device. The behavior of the person 40 can be detected more reliably. Furthermore, since the monitoring device 2 includes a behavior determination unit 112 that determines whether the behavior of the mobility 3 is an extraordinary behavior different from daily behavior, the operator 40 of the mobility 3 uses the mobility 3 in daily life. It can be determined that the person is performing an extraordinary action that is not included in the action. When the behavior of the mobility 3 is an unusual behavior, the mobility monitoring device 2 has a notification unit that notifies the support person 60 who supports the operator 40 of the mobility 3 that the behavior of the mobility 3 is an extraordinary behavior. 113, the support person 60 is notified of the unusual behavior determined by the behavior determination unit 112. As described above, the operator 40 can receive various types of support from the support person 60 and the operator 50.

<Modified example>
Various modifications of the invention described in this embodiment will be illustrated below.

[Modification 1] Range definition based on facility location information The control unit 11 determines, for each of a plurality of operators, the operator's residence position stored in the residence table 121 and the operator's residence position stored in the activity range table 122. A range demarcation unit is provided that defines a predetermined range for each operator based on the position information of the action range corresponding to the facility to be visited, and the action determination unit 112 further determines whether the position of the mobility device 3 is further away from the predetermined range. It can also be configured to determine that it is an unusual behavior when the behavior is in that position.

The predetermined range can be defined by, for example, calculating the range that the mobility device 3 can reach within a predetermined time from the location of the residence or the location of the facility within the activity range, and defining the range as the predetermined range. Since the control unit 11 includes the range defining unit, it is possible to more appropriately set the range of each operator's daily activities. For example, the vicinity of the operator's residence and the vicinity of each of the facilities visited by the operator can be determined as a predetermined range included in the operator's daily activities. Further, since the range defining section defines a predetermined range for each of the plurality of operators who operate the mobility 3, monitoring support for the plurality of operators can be provided more effectively.

Then, when the position of the mobility 3 is located further away from the predetermined range defined by the range definition unit, the behavior determination unit 112 determines that the behavior of the mobility 3 is an unusual behavior. The unusual behavior can be determined using the range of daily behavior of each operator 40 determined by the operator. The operator can know the extraordinary activities of each operator by the notification from the mobility monitoring device 2 of the present invention without having to individually grasp and memorize the range of daily activities of each operator. In other words, effective mobility monitoring with less burden on the operator is possible.

[Modification 2] Updating range based on action history In the monitoring device 2 of Modification 1, the storage unit 12 includes an action history table that stores the action history of the mobility 3 for each of a plurality of operators, and the range demarcation unit It is also possible to configure a predetermined range to be updated based on this action history.

By providing the action history table, the action history of the mobility 3 including the daily actions of the operator can be stored. Furthermore, since the range defining section can update the predetermined range based on this behavior history, changes in the operator's daily behavior can be reflected in the predetermined range. For example, it is possible to reflect a change in daily behavior, such as the operator starting to stop by a newly opened store. That is, by updating the range of daily activities including changes in the operator's daily activities, it is possible to more appropriately determine unusual activities. Therefore, notifications are made based on more appropriate determination of unusual behavior, and more effective mobility monitoring can be performed.

[Modification 3] Definition of action route using residence location and facility location

Based on the residence location information stored in the residence table 121 and the action range such as the facility location information stored in the action range table 122, the action corresponding to the action range of the operator for each of the plurality of operators who operate the mobility 3 is determined. It further includes a route defining unit that determines a route, and the behavior determining unit 112 determines that the behavior of the mobility 3 is an unusual behavior when the position of the mobility 3 is not on the predetermined route determined by the route defining unit. It can also be configured to determine that there is.

By providing a route demarcation unit, in addition to the operator's residence and its surroundings, the facilities, etc. in the activity area visited by the operator and their surroundings, the route that connects these residences and activity areas can also be determined by the operator during daily activities. It can be defined as a range of action. Then, when the position of the mobility 3 is not on the predetermined route defined by the route defining section, that is, when the position of the mobility 3 is not within the action range of the operator in daily activities, the behavior determination unit 112 determines whether the mobility The action No. 3 is determined to be an unusual action. As a result, a more detailed range of activity can be defined that also takes into account the travel route, and unusual behavior can be determined more appropriately. Therefore, notifications are made based on more appropriate determination of unusual behavior, and more effective mobility monitoring can be performed.

[Modification 4] Update of action route based on action history In the monitoring device 2 of Modification 3, the storage unit 12 includes an action history table that stores the action history of the mobility 3 for each of a plurality of operators, and the route definition unit It is also possible to configure the action route to be updated based on this action history.

By providing the action history table, the action history of the mobility 3 including the daily actions of the operator can be stored. Furthermore, since the route defining section can update the behavior route based on this behavior history, changes in the operator's daily behavior can be reflected in the behavior route. For example, it is possible to reflect a change such as the operator now heading from his/her residence to a facility within his/her range of activity via a different shortcut than before. That is, by updating the range of daily activities including changes in the operator's daily activities, it is possible to more appropriately determine unusual activities. Therefore, notifications are made based on more appropriate determination of unusual behavior, and more effective mobility monitoring can be performed.

[Modification 5] Support by remote control When the behavior determination unit 112 determines that the behavior of the mobility 3 is an unusual behavior, it transmits an operation signal for operating the mobility 3 to the mobility 3, and changes the position of the mobility 3 to the roadside. It is also possible to further include a mobility remote control unit 116 for moving the vehicle.

FIG. 10 is a conceptual diagram showing the flow of remotely controlling the mobility 3 using the mobility remote control unit 116. The operator 50 (not shown) receives the notification of the unusual behavior displayed on the display unit 21 of the information terminal 20, and transmits a remote control instruction to the mobility 3 via the input unit 22 and the mobility remote control unit 116, Provide support for evacuation of Mobility 3 to the roadside. Although this is not an essential aspect, as shown in FIG. 10, when remotely controlling the mobility 3, it is preferable that the mobility 3 sounds a horn to indicate that it is being remotely controlled. By sounding the horn to indicate that remote control is in progress, third parties in the vicinity can assist Mobility 3 in moving to the shoulder of the road, such as by opening the road.

Although it is not an essential aspect, it is preferable that the mobility 3 is provided with a sensor section that can collect the surrounding situation of the mobility 3, and that the sensor section can transmit the collected surrounding situation of the mobility 3 to the monitoring device 2. Since the mobility 3 includes a sensor unit and can transmit the surrounding situation of the mobility 3 to the monitoring device 2, the surrounding situation of the mobility 3 can be displayed on the display unit 21. The operator 50 can perform more appropriate remote control using the displayed surrounding situation of the mobility 3. The sensor unit includes, for example, a camera device that photographs the surroundings of the mobility 3.

Although not an essential aspect, it is also preferable that the mobility 3 includes an autopilot device that can identify the road shoulder and move the mobility 3 to the road shoulder, and move the mobility 3 to the road shoulder in response to a remote control instruction. By providing the mobility device 3 with an autopilot device, the operator 50 can move the mobility device 3 to a safe roadside by simply sending a remote control instruction.

Since the mobility remote control unit 116 is provided, even if the operator 40 is unable to operate the mobility 3 normally due to deterioration of his or her health condition, the position of the mobility 3 can be moved to the roadside to protect the safety of the operator 40. Furthermore, even if the staff of the management company of the monitoring device 2 or the support person 60 are not near the mobility device 3, the mobility remote control unit 116 allows the location of the mobility device 3 to be determined without waiting for the arrival of the staff. By moving it to the roadside, the safety of the operator 40 can be immediately ensured. Therefore, more effective mobility monitoring can be performed.

[Modification 6] Support using a plurality of operating terminals The monitoring device 2 is configured to include a plurality of operating terminals, and the position detection unit 111 collects position information of the mobility devices 3 whose number exceeds the number of information terminals 20. is detected, and when the behavior determination unit 112 determines that the behavior of the mobility 3 is an unusual behavior, further comprising a terminal search unit that searches for an empty operation terminal from among the plurality of operation terminals, The notification unit 113 can also be configured to notify the operation terminal owned by the operator 50 from an available operation terminal that the behavior of the mobility 3 is an unusual behavior.

When a plurality of operators are to be monitored and supported by a smaller number of operators, there is a method of assigning a plurality of operators to each operator. For example, if there are two operators ID1S and ID2S and 20 operators ID1-20, the operator ID1S will be in charge of the operators ID1-10, and the operator ID2S will be in charge of the operators ID11-20. This is a method of assignment in which a person is in charge of a person. However, with this method, if a certain operator is assisting the operator in charge and an unusual behavior is reported from the mobility 3 operated by another operator in charge of the same operator, the operator has already been supported. It is difficult for the operator currently assisting to assist the operator of the newly notified mobility 3. There is also a method in which an administrator who manages multiple operators assigns an operator who has not provided support in response to a notification to be in charge of the operator of the notified Mobility 3, but this method requires a large number of operators. In such cases, the burden on the administrator who searches for and assigns an operator who can provide support increases significantly, and the time required to assign an operator increases.

The monitoring device 2 is configured to include a plurality of operation terminals, and has a terminal search unit that searches for an empty operation terminal from among the plurality of operation terminals, and a notification unit 113 selects an operation terminal owned by the operator 50 from the vacant operation terminals. By notifying the user that the behavior of Mobility 3 is an unusual behavior, even if it is determined that another Mobility 3 is performing an unusual behavior while supporting an unusual behavior of one Mobility 3, the user can still own an empty operation terminal. Since the operator 50 who is in charge is notified of the unusual behavior, the operator 50 who owns this vacant operation terminal can immediately provide support to the operator. Moreover, with this method, the administrator who manages a plurality of operators does not have to worry about assigning operators in charge of the operators. Therefore, even if there are a large number of operators, the operator in charge of the operator can be quickly determined and support can be provided. Therefore, more effective mobility monitoring can be performed.

[Modification 7] Determination of unusual behavior using biological information The mobility 3 is equipped with a biological sensor unit that collects biological information such as blood pressure, pulse rate, and breathing rate of the operator, and transmits the collected biological information to the monitoring device 2. The monitoring device 2 is configured to receive the transmitted biological information, and the behavior determination unit 112 determines that the behavior is an unusual behavior when the received biological information is outside a predetermined numerical range. You can also do it. By providing the biosensor section, deterioration in the health condition of the operator (particularly an elderly person) can be quickly determined, reported as an unusual behavior, and the supporter 60 and operator 50 can provide appropriate support.

FIG. 11 is a conceptual diagram showing an example of a flow in which an unusual behavior of the operator 40 is determined using biological information, and the operator 50 who has been informed of this unusual behavior provides support. The biosensor section included in the mobility 3 (A) collects biometric information of the operator 40 operating the mobility 3 and transmits it to the monitoring device 2 . The behavior determining unit 112 determines that the received biometric information is an unusual behavior since it is outside a predetermined numerical range, and displays the biometric information on the display unit 21. Then, the notification unit 113 notifies the operator 50 of the unusual behavior. The operator 50 who has been notified of the unusual behavior makes a call to the mobility device 3 via the display section 21 and the input section 22. The operator 40 then makes a video call with the operator 50 via the display section 34 and the input section 35. Through this video call, the operator 50 provides support such as informing the operator 40 of the health condition of the operator 40 based on the displayed biological information and advising the operator to stop operating the mobility 3. (B) The operator 40, who has been advised to stop driving, stops operating the mobility device 3, so the operator 40 does not operate the mobility device in a state unsuitable for operating the mobility device, such as when his blood pressure is outside the normal range and he is unconscious. You can continue to operate and avoid serious accidents.

Although the embodiments of the present invention have been described above, the present invention is not limited to these embodiments described above. Furthermore, the effects described in the embodiments of the present invention are merely a list of the most preferred effects resulting from the present invention, and the effects of the present invention are limited to those described in the embodiments of the present invention. It's not a thing.

Further, the embodiments described above have been described in detail to explain the present invention in an easy-to-understand manner, and the present invention is not necessarily limited to having all the configurations described. Further, it is possible to replace a part of the configuration of one embodiment with the configuration of another embodiment, and it is also possible to add the configuration of another embodiment to the configuration of one embodiment. .

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2 Monitoring device 10 Server 11 Control unit 111 Position detection unit 112 Behavior determination unit 113 Notification unit 114 Question transmission unit 115 Answer reception unit 116 Mobility remote control unit 12 Storage unit 121 Residence table 122 Activity range table 123 Question table 20 Information terminal 21 Display Section 22 Input section 30 Communication section 3 Mobility 31 Control section 32 Storage section 33 Communication section 34 Display section 35 Input section 36 Positioning section 37 Moving section 40 Operator 50 Operator 60 Supporter 70 Helper

Claims (9)

a position detection unit that detects mobility position information;
a behavior determination unit that determines whether the mobility behavior is an extraordinary behavior different from daily behavior;
If the behavior is the unusual behavior, an information terminal owned by a supporter who supports the operator of the mobility is provided with a notification unit that notifies that the behavior of the mobility is the extraordinary behavior,
The behavior determination unit determines whether the position of the mobility is more than a predetermined range away from the residence of the operator of the mobility, the position of the mobility is located on a route outside the range of action of the operator of the mobility, and A mobility monitoring device that determines that the mobility behavior is the unusual behavior when at least one case selected from the cases where the mobility speed is equal to or higher than a predetermined speed is applicable. a range defining unit that defines the predetermined range for each of the plurality of operators who operate the mobility based on residence location information regarding the location of the operator's residence and facility location information regarding the location of the facility visited by the operator; More prepared,
2. The behavior determining unit determines that the mobility behavior is the unusual behavior when the position of the mobility is further away from the predetermined range defined by the range defining unit. The described mobility monitoring device. Further comprising an action history storage means for storing the action history of the mobility for each of a plurality of operators who operate the mobility,
The mobility monitoring device according to claim 2, wherein the range defining unit is capable of updating the predetermined range based on the action history. Based on residence location information regarding the location of the operator's residence and facility location information regarding the location of the facility visited by the operator, an action route corresponding to the action range of the operator for each of the plurality of operators who operate the mobility. further comprising a route defining section for determining the
Claims 1 to 3, wherein the behavior determining unit determines that the behavior of the mobility is the unusual behavior when the position of the mobility is not on the predetermined route defined by the route defining unit. The mobility monitoring device according to any one of the above. Further comprising an action history storage means for storing the action history of the mobility for each of a plurality of operators who operate the mobility,
The mobility monitoring device according to claim 4, wherein the route defining unit is capable of updating the action route based on the action history. 6. The behavior determining unit determines that the speed of the mobility is equal to or higher than a predetermined speed when the speed of the mobility exceeds a legal speed prescribed by law for the mobility. The described mobility monitoring device. a question storage unit in which a combination of a question to the operator and a correct answer to the question is stored in advance for each of the plurality of operators who operate the mobility;
When the behavior determining unit determines that the behavior of the mobility is the unusual behavior, transmitting the question stored in advance in the question storage unit to the mobility as a question to an operator who operates the mobility. A question sending section,
further comprising an answer receiving unit that receives an answer to the question,
The notification unit determines that the behavior of the mobility is the unusual behavior, and the behavior determination unit determines that the response received by the response reception unit is an answer to a question to an operator operating the mobility. If the correct answer is different from the correct answer stored in advance in the question storage section, the information terminal owned by the supporter is notified that the mobility behavior is the unusual behavior. The mobility monitoring device according to any one of the above. a mobility remote control unit that transmits an operation signal for operating the mobility to the mobility and moves the position of the mobility to a roadside when the behavior determination unit determines that the behavior of the mobility is the unusual behavior; The mobility monitoring device according to any one of claims 1 to 7, further comprising: a mobility monitoring device according to any one of claims 1 to 7; to the computer,
detecting mobility location information;
determining whether the mobility behavior is an extraordinary behavior different from daily behavior;
If the behavior is the unusual behavior, causing an information terminal owned by a supporter who supports the mobility operator to notify that the mobility behavior is the unusual behavior;
The determination as to whether the behavior of the mobility is the extraordinary behavior is made when the position of the mobility is more than a predetermined distance from the residence of the operator of the mobility, A mobility monitoring program that is performed depending on whether at least one of the following cases is selected from a case where the vehicle is located on a route outside the movement range and a case where the speed of the mobility is equal to or higher than a predetermined speed.

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