JP7442415B2 - dispatch system - Google Patents

Description

The present invention relates to a vehicle dispatch system that dispatches vehicles, and particularly to a vehicle dispatch system that improves convenience for users.

[Conventional technology]
In recent years, with the development of wireless mobile communication systems, it has become possible to easily perform mobile data communication over a wide area. Furthermore, with the development of positioning technology using radio waves, it has become possible to easily obtain position information using a GPS (Global Positioning System) positioning system that uses artificial satellites.

Through the fusion of these wireless mobile communication systems and positioning systems, data transmission systems and location management systems for mobile objects have been put into practical use, and are being used to improve the efficiency of dispatching taxis and transportation vehicles through business radios and public radios.

[Related technology]
In addition, as a related prior art, there is Japanese Patent Application Publication No. 2018-049408 "Vehicle Dispatch System" (Patent Document 1).
Patent Document 1 discloses a vehicle dispatch system that dispatches a vehicle even if there are no vehicles suitable for dispatch within the area including the customer's pick-up destination, when a vehicle that has changed to a state in which dispatch is possible within the area is detected. There is.

JP2018-049408A

However, conventional vehicle dispatch systems have a problem in that users cannot use the vehicle by checking the location of the vehicle, such as a taxi, and dynamic information such as whether the vehicle is empty or actual.

Note that Patent Document 1 does not describe a configuration in which a user can check the location of a vehicle such as a taxi and dynamic information such as empty or actual vehicles.

The present invention was made in view of the above-mentioned circumstances, and provides a dispatch system that improves convenience for users by allowing users to check the location of vehicles such as taxis and dynamic information such as empty and actual vehicles. The purpose is to provide.

The present invention for solving the problems of the conventional example has a management device in a management center that manages current position information of a plurality of vehicles and dynamic information of the vehicles, and a vehicle allocation system that reserves vehicle allocation from a user terminal. In the system, when a user terminal transmits its own location information to a management device, and the management device receives the location information of the user terminal, it transmits the location information, dynamic information , and route information of vehicles near the user terminal. , to the user terminal, and if the user terminal receives the vehicle dynamic information from the management device as empty and returns to the waiting area , displays an icon indicating that the vehicle is empty at the current location of the vehicle on the map. The system is characterized by displaying the route to the waiting location of the vehicle on the map .

In the above vehicle dispatch system, when the management device receives the location information of the user terminal, the present invention transmits the arrival location information of vehicles near the user terminal to the user terminal, and the user terminal receives the arrival location information from the management device. If the vehicle dynamic information indicates that the vehicle is a real vehicle and is scheduled to arrive at the arrival location within a specific time , an icon indicating that the vehicle is a real vehicle is displayed at the arrival location of the vehicle on the map .

In the above vehicle dispatch system, when the management device receives the position information of the user terminal, the management device collects the position information and the dynamic information of the vehicles whose dynamic information is empty or real among the vehicles near the user terminal. If the vehicle is a real vehicle, the estimated time of arrival at the arrival location is transmitted to the user terminal, and the user terminal displays the estimated time of arrival near the icon indicating that the vehicle is a real vehicle .

According to the present invention, when the user terminal transmits its own location information to the management device, and the management device receives the location information of the user terminal, the location information, dynamic information, and route information of vehicles near the user terminal are transmitted. is sent to the user terminal, and if the vehicle dynamic information received from the management device indicates that the vehicle is empty and returns to the waiting area , the user terminal places an icon indicating that the vehicle is empty at the current location of the vehicle on the map. The vehicle dispatch system displays the route to the waiting place of the vehicle on the map , so the user can check the current position of the empty car and the route to the waiting place on the map of the user terminal and easily find an empty car. This has the effect of improving user convenience.

According to the present invention, when the management device receives the location information of the user terminal, it transmits the arrival location information of a vehicle near the user terminal to the user terminal, and the user terminal receives the vehicle movement information received from the management device. If the information is a real vehicle and it is scheduled to arrive at the arrival location within a specific time , the above vehicle dispatch system displays an icon indicating that the vehicle is a real vehicle at the arrival location of the vehicle on the map . By checking the arrival position of the actual vehicle within a specific time on the map, it is possible to easily find the location where the actual vehicle is empty after dropping off a passenger, which has the effect of improving user convenience. .

According to the present invention, when the management device receives the location information of the user terminal, the management device determines the location information and dynamic information of vehicles whose dynamic information is empty or real among the vehicles near the user terminal, and the location information and dynamic information of the vehicles whose dynamic information is empty or real. In some cases, the estimated time of arrival at the arrival location is sent to the user terminal, and the user terminal displays the estimated time of arrival near the icon indicating the actual vehicle. Since the necessary information is transmitted between the management device and the user terminal, it is possible to reduce the size of communication data between the management device and the user terminal, and it is possible to easily identify empty vehicles based on the arrival position and estimated arrival time of the actual vehicle. This has the effect of improving convenience .

FIG. 1 is a schematic configuration diagram of this system. It is a schematic diagram showing an example of a display of an empty car icon. FIG. 2 is a schematic diagram showing a display example of an actual vehicle icon. It is a schematic diagram showing an example of displaying route information of empty cars. It is a flow diagram showing processing of this system. FIG. 3 is a flowchart of display processing of vehicle dynamic information and position information.

Embodiments of the present invention will be described with reference to the drawings.
[Overview of embodiment]
In the vehicle dispatch system (this system) according to an embodiment of the present invention, a management device of a management center that manages the dispatch of vehicles such as taxis changes a vehicle icon on a user's terminal based on vehicle dynamic information. If the vehicle is "empty", the current location and empty vehicle icon will be displayed on the map, and if the vehicle is "actual vehicle", the vehicle's arrival position and the actual vehicle icon will be displayed on the map. To improve convenience when using a taxi by allowing users to easily recognize whether there is a taxi near their current location and whether the taxi is empty or real. It is something that can be done.

In addition, in this system, when the management device selects the icon of a vehicle displayed on the map of the user's terminal, the management device performs processing to accept a reservation for the dispatch of the vehicle. It is possible to make a reservation for a ride and improve the convenience of using a taxi.

[This system: Figure 1]
The general configuration of this system will be explained with reference to FIG. FIG. 1 is a schematic diagram of the system.
As shown in FIG. 1, this system includes a management device 10 serving as a management center, a dispatch center 11, a plurality of wireless base stations 21 forming a communication area 20, a mobile station 22, a GPS satellite 23, and a user Basically, it has a terminal 30.
This system is a wireless communication system that specifically uses an AVM (Automatic Vehicle Monitoring) system for taxi dispatch.

Here, the wireless base station 21, the management device 10, and the vehicle dispatch terminal in the vehicle dispatch center 11 are connected via a wired network.
Furthermore, the mobile station 22 and the user terminal 30 acquire position information using radio waves from GPS satellites.

[Each part of this system]
Next, each part of this system will be specifically explained.
[Management device 10]
The management device 10 is a computer processing device in a management center, and manages location information and movement information of vehicles such as taxis.
The vehicle position information and dynamic information are transmitted from the mobile station 22 and received by the management device 10 via the wireless base station 21.
The dynamic information is set by the driver of the vehicle, and includes "vacant vehicle", "actual vehicle", "pick-up vehicle", "rest", etc.

Further, the management device 10 transmits vehicle position information and dynamic information to a vehicle dispatching application installed on the user terminal 30, which will be described later. The information transmitted from the management device 10 to the vehicle dispatch application includes location information of the destination of the vehicle, estimated time of arrival at the destination, route information, and the like.
Then, the management device 10 detects the position information and dynamic information of vehicles around the user terminal 30 and transmits the position information and dynamic information of the corresponding vehicle to the user terminal 30.

[Vehicle dispatch center 11]
In the vehicle dispatch center 11, a plurality of vehicle dispatch terminals 11-1 to 11-M are connected through a network, and operators use the vehicle dispatch terminals to arrange vehicle dispatch, accept reservations, and the like.
Regarding the vehicle allocation reservation, if the reservation is made from the vehicle allocation application, the management device 10 may perform automatic reception processing, or the vehicle allocation terminal may perform the reservation.

[Radio base station 21]
The radio base stations 21 (21-1 to 21-L) form a communication area 20 and perform radio communication with mobile stations 22 within the communication area 20.

[Mobile station 22]
The mobile station 22 is a wireless terminal installed in a vehicle such as a taxi, and acquires current position information of the vehicle using radio waves from multiple GPS satellites 23, and uses the current position information and dynamic information set by the driver. is transmitted to the management device 10 via the wireless base station 21.

The mobile station 22 also includes a display screen, and displays route information when the destination is set. Note that the route information may be displayed by the navigation system of the mobile station 22, or may be displayed by the navigation system operated by the management device 10. The management device 10 also acquires and manages route information in any case, and provides it to the user terminal 30.

[GPS satellite 23]
The GPS satellite 23 transmits radio waves to the ground using a GPS positioning system so that current position information of the mobile station 22 and the user terminal 30 can be obtained.

[User terminal 30]
The user terminal 30 is a terminal device equipped with a communication function, such as a smartphone or a tablet, and acquires current position information of the terminal device using radio waves from a plurality of GPS satellites 23.
Further, the user terminal 30 has installed a vehicle dispatching application provided by the entity operating the management device 10, and when the vehicle dispatching application is launched, map information including the current location of the user terminal 30 is displayed. The location information of vehicles such as taxis is displayed on the map so that dynamic information can be seen.

For example, if the dynamic information is "vacant vehicle", an icon indicating that the vehicle is vacant (vacant vehicle icon) is displayed at the current position of the vacant vehicle. The empty car icon also indicates the direction of the car.
Further, if the dynamic information is "real vehicle", the position information of the destination destination is displayed with an icon indicating that it is a real vehicle (actual vehicle icon). The actual vehicle icon also indicates the direction.
Furthermore, if the dynamic information is not an "empty vehicle" or "actual vehicle", the vehicle is not displayed on the map (it is not displayed). A specific display method will be described later.

[Schematic processing of this system: Figures 2 to 4]
Next, the general processing of this system will be explained with reference to FIGS. 2 to 4. FIG. 2 is a schematic diagram showing an example of displaying an empty car icon, FIG. 3 is a schematic diagram showing an example of displaying an actual car icon, and FIG. 4 is a schematic diagram showing an example of displaying route information of empty cars. . Since Figures 2 to 4 are black and white images, it is difficult to distinguish between empty car icons and actual car icons, but on a color screen, empty car icons are displayed in light blue or blue, and actual car icons are displayed in red or pink. In this way, it is clearly distinguished.
Further, the vacant vehicle numbers of the vacant vehicles in FIGS. 2 and 4 are displayed as "301" and "503", and the actual vehicle number of the actual vehicle in FIG. 3 is displayed as "503".

The user terminal 30 of this system first downloads and installs a ride dispatch application provided by the operating company of the management device 10.
Then, when the user terminal 30 starts the ride dispatch application, the current location information of the user terminal 30 is transmitted to the management device 10, and the management device 10 determines from the current location information of the user terminal 30 whether the user is in the vicinity of the user terminal 30. A vehicle is detected, and the location information, dynamic information, location information of the destination, estimated time of arrival at the destination, route information, etc. of the vehicle are transmitted to the user terminal 30.
Furthermore, the user terminal 30 displays vehicle information in the area of the map.

When the dynamic information is "vacant car", the current position information of the vacant car is displayed on the map as a vacant car icon, as shown in FIG. This empty car icon display makes it easier for the user to find a vacant car, improving convenience.

In addition, if the dynamic information is "actual vehicle", as shown in Figure 3, the location information of the arrival point that will arrive within the area of the map within a specific time (for example, 30 minutes) is displayed as a real vehicle icon on the map. indicate. Displaying the expected arrival time or the time when the vehicle can depart after payment is completed (scheduled arrival time) near the actual vehicle icon is highly convenient because the user knows the available time.
Note that if the dynamic information is "picking up" or "resting", the vehicle icon is not displayed.

Further, the user terminal 30 displays the route information of empty cars on the map in color, as shown in FIG. The empty vehicle route information indicates, for example, a route to return to a waiting area after dropping off passengers at a destination. If the user can confirm this route information, it will be easy for the user to wait on the route and catch a vacant vehicle.
Further, when the vacant car icon or the actual car icon is selected on the display screen of the user terminal 30, the management device 10 performs a process of accepting a reservation for vehicle allocation. The reservation process may be automated by a program, or may be performed by a vehicle dispatch terminal.

[Processing details of this system: Figure 5]
Next, the processing in this system will be explained with reference to FIG. FIG. 5 is a flow diagram showing the processing of this system.
First, the user terminal 30 launches a vehicle dispatch application (S1).

After the vehicle dispatch application is started, the user terminal 30 acquires current location information (own location information) (S2). At that time, the current location information of the user terminal 30 is also displayed on the map.
If the vehicle dispatch application is not activated (in the case of No), the determination process S1 is repeated.

Next, the user terminal 30 transmits the acquired current location information to the management device 10 (S3).
The management device 10 collects the received dynamic information and position information of vehicles around the current position of the user terminal 30, and transmits the collected dynamic information and position information of the vehicle to the user terminal 30 (S4).
When the user terminal 30 receives the dynamic information and position information of surrounding vehicles from the management device 10 (S5), the user terminal 30 displays the current position information of the user terminal 30 and the dynamic information and position information of surrounding vehicles on a map. (S6).

Note that the management device 10 may transmit to the user terminal 30 only information on vehicles whose dynamic information is "empty vehicle" or "actual vehicle" among the vehicles around the user terminal 30. This eliminates the need to communicate only vehicle information that does not need to be displayed by the user terminal 30, so the size of communication data between the management device 10 and the user terminal 30 can be reduced.

Next, select the vehicle icon from the user terminal 30 to determine whether a reservation has been made (reservation has been established) (S7), and if the reservation has been made (in the case of Yes), the reservation process is performed. Execute (S8). If the reservation is established (in the case of Yes), the process ends, and if the reservation is not established (in the case of No), the process returns to process S2.
In the determination process S7, if the reservation has not been made (in the case of No), it is determined whether or not the ride allocation application has ended (S9), and if the ride allocation application has ended (in the case of Yes), the process is ended, If the vehicle dispatch application has not ended (in the case of No), the process returns to step S2.

[Display processing of vehicle dynamic information and position information on user terminal 30: FIG. 6]
Next, a process for displaying vehicle dynamic information and position information on the user terminal 30 will be described with reference to FIG. 6. FIG. 6 is a flowchart of display processing of vehicle dynamic information and position information.
The user terminal 30 detects a vehicle within the map area based on the vehicle position information received from the management device 10 (S11). The detected vehicles include those whose current positions are within the map area (vacant vehicles, pickup vehicles, resting vehicles, etc.) and vehicles that will arrive within the map area within a specific time in the future (actual vehicles).

Then, dynamic information about the vehicle detected in process S11 is determined (S12).
Specifically, when the dynamic information is "empty car", an empty car icon is displayed at the current position (S13). When the dynamic information is "real vehicle", a real vehicle icon is displayed at the arrival position of the vehicle at the destination (S14). In this case, the arrival time etc. are also displayed. Further, if the dynamic information is other than empty vehicle or actual vehicle, it is not displayed (S15) and the process ends.

[Effects of embodiment]
According to this system, the user terminal 30 changes and displays the vehicle icon based on vehicle dynamic information, and when the vehicle is "empty", displays the vehicle position information and the empty vehicle icon, If the vehicle is a "real vehicle", the arrival location of the vehicle and the icon of the actual vehicle are displayed on the map, and the user can check whether there is a taxi near their current location and whether it is an empty or real vehicle. can be easily recognized, which has the effect of improving convenience when using a taxi.

INDUSTRIAL APPLICATION This invention is suitable for the dispatch system which enables a user to confirm the location of vehicles, such as a taxi, and dynamic information, such as empty and actual vehicles, and improves convenience for a user.

10...Management device, 11...Vehicle dispatch center, 11-1 to 11-M...Vehicle dispatch terminal, 20...Communication area, 21 (21-1 to 21-L)...Radio base station, 22...Mobile station, 23...GPS satellite , 30...User terminal

Claims (3)

A vehicle dispatch system that includes a management device in a management center that manages current location information of a plurality of vehicles and dynamic information of the vehicles, and that reserves vehicle dispatch from a user terminal,
The user terminal transmits its own location information to the management device,
Upon receiving the location information of the user terminal, the management device transmits location information, dynamic information , and route information of vehicles near the user terminal to the user terminal,
If the dynamic information of the vehicle received from the management device indicates that the vehicle is empty and the vehicle is to be returned to the waiting area , the user terminal displays an icon indicating that the vehicle is empty at the current position of the vehicle on the map , and displays an icon indicating that the vehicle is empty on the map. A vehicle dispatch system characterized by displaying a route to a waiting location for the vehicle . Upon receiving the location information of the user terminal, the management device transmits arrival location information of a vehicle near the user terminal to the user terminal,
If the vehicle dynamic information received from the management device indicates that the vehicle is an actual vehicle and is scheduled to arrive at the arrival location within a specific time , the user terminal may notify that the actual vehicle is at the arrival location of the vehicle on the map. 2. The vehicle dispatch system according to claim 1, wherein an icon is displayed. When the management device receives the location information of the user terminal, the management device determines the location information and dynamic information of vehicles whose dynamic information is empty or real among vehicles near the user terminal, and if the dynamic information is a real vehicle, the management device transmits the estimated arrival time of the arrival position to the user terminal,
3. The vehicle dispatch system according to claim 2 , wherein the user terminal displays the estimated time of arrival near an icon indicating that the vehicle is an actual vehicle .

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