JP7466176B2 - Information processing device, terminal device, information processing method, and program - Google Patents

Description

The present invention relates to an information processing device that adds information to a page or modifies the page when outputting the page, such as a web page.

Conventionally, there has been technology that can grasp the status of visitors to a website in real time (see Patent Document 1). This technology is related to a server device that includes a user information storage unit that stores two or more pieces of user information, which is information related to users and has one or more attribute values, an operation information receiving unit that receives operation information related to operations of users on the website from the user terminals of users who are visitors to the website, an attribute value acquisition unit that uses the operation information to acquire one or more attribute values of users who are visiting the website, and an attribute value output unit that outputs the one or more attribute values acquired by the attribute value acquisition unit.

JP 2018-190008 A

However, in conventional technology, when a terminal device accessed a page, it was not possible to execute processing related to that page or provide the results of that processing to the terminal device.

The information processing device of the first invention is an information processing device including: a management information storage unit in which one or more pieces of management information having user identification information for identifying a user and page identification information for identifying a page are stored; an access information receiving unit that receives access information having a user identifier and a page identifier that identifies a page accessed by a user identified by the user identifier; a management information determination unit that determines management information corresponding to the user identifier and page identifier contained in the access information; an execution unit that executes processing corresponding to the management information determined by the management information determination unit and acquires the processing result; and a processing result transmission unit that transmits the processing result acquired by the execution unit.

With this configuration, when a terminal device accesses a page, processing related to that page, etc. can be executed, and the results of that processing can be provided to the terminal device.

The information processing device of the second invention is an information processing device in which, compared to the first invention, the management information has other user specific information that identifies a user identifier other than the user identifier included in the management information, and the execution unit executes processing corresponding to the management information determined by the management information determination unit and obtains a processing result that is information about a user identified by a user identifier specified by the other user specific information contained in the management information determined by the management information determination unit.

With this configuration, when a terminal device accesses a page, a process related to the page, etc., is executed to obtain information corresponding to other users identified by the managed other user identification information, and the results of the process can be provided to the terminal device.

The information processing device of the third invention is an information processing device according to the first or second invention, in which the management information has a processing identifier that identifies the processing, and the execution unit executes the processing identified by the processing identifier contained in the management information determined by the management information determination unit.

With this configuration, when a terminal device accesses a page, a process related to that page, etc., and identified by a managed process identifier is executed, and the results of that process can be provided to the terminal device.

The information processing device of the fourth invention further includes a user information storage unit in which one or more pieces of user information having a user identifier and one or more user attribute values that are attribute values of a user identified by the user identifier are stored, a visiting user information storage unit in which one or more pieces of visiting user information having a page identifier that identifies a page and a user identifier that identifies a user currently visiting the page are stored, and a visiting user information storage unit that stores visiting user information having a user identifier and a page identifier that are included in the access information received by the access information receiving unit in the visiting user information storage unit, and the execution unit includes a visiting user identification means that acquires from the visiting user information storage unit one or more user identifiers that are paired with a page identifier that identifies a page identified by the page identification information included in the management information determined by the management information determination unit, and a visiting user attribute value acquisition means that acquires user attribute values that are paired with each of the one or more user identifiers acquired by the visiting user identification means from the user information storage unit for each user identifier, and acquires a processing result having a user attribute value for each user identifier.

With this configuration, when a terminal device accesses a page, information about the user currently visiting that page can be obtained and that information can be provided to the terminal device.

The information processing device of the fifth invention further includes, with respect to any one of the first to third inventions, a visiting user information storage unit in which one or more pieces of visiting user information having a page identifier that identifies a page and a user identifier that identifies a user currently visiting the page are stored, and a visiting user information accumulation unit that accumulates visiting user information having a user identifier and a page identifier contained in the access information received by the access information receiving unit in the visiting user information storage unit, and the execution unit includes visiting user identification means that acquires from the visiting user information storage unit one or more user identifiers that are paired with page identifiers that identify pages identified by page identification information contained in the management information determined by the management information determination unit, and message transmission/reception means that receives a message input by a user from a terminal device and configures information for transmitting the message to a terminal device of a user identified by each of the one or more user identifiers acquired by the visiting user identification means.

With this configuration, it is possible to receive information sent from a terminal device that has accessed a page, and transmit the received information to the terminal device of a user currently visiting that page, etc.

The information processing device of the sixth invention further includes, in relation to any one of the first to third inventions, an operation information storage unit in which one or more pieces of operation information having a user identifier, operation specific information that identifies an operation on a page by a user identified by the user identifier, and a page identifier of the page are stored, an operation information receiving unit that receives operation information having a user identifier, a page identifier, and operation specific information, and an operation information accumulation unit that accumulates the operation information received by the operation information receiving unit in the operation information storage unit, and the execution unit is an information processing device including a statistical processing means that acquires, from the operation information storage unit, one or more pieces of operation specific information that are paired with a page identifier that identifies a page identified by the page specific information contained in the management information determined by the management information determination unit, performs statistical processing on the one or more pieces of operation specific information, and acquires the processing result.

With this configuration, when a terminal device accesses a page, operation identification information that identifies a user's operation on the page, etc. is statistically processed, the statistical processing results are obtained, and the statistical processing results are provided to the terminal device.

The information processing device of the seventh invention is an information processing device according to any one of the first to third inventions, in which the execution unit includes a page change information acquisition means for acquiring a processing result, which is change information that changes the content of a page identified by a page identifier contained in the access information received by the access information receiving unit.

With this configuration, when a terminal device accesses a page, a process is performed to change the contents of the page, and the change information resulting from the process can be provided to the terminal device.

The information processing device of the eighth invention is an information processing device according to any one of the first to seventh inventions, in which the processing result transmitted by the processing result transmitting unit is output to the terminal device together with the page identified by the page identifier contained in the access information received by the access information receiving unit.

With this configuration, when a terminal device accesses a page, processing related to that page, etc. can be executed, and the results of that processing can be provided to the terminal device.

The information processing device of the ninth invention is an information processing device according to any one of the first to seventh inventions, further comprising a page construction means for constructing a page including the page and the processing result, the execution unit executing a process corresponding to the management information determined by the management information determination unit and acquiring a processing result, and the access information receiving unit acquiring a page identified by a page identifier contained in the access information received by the access information receiving unit, and the processing result transmitting unit transmitting the page constructed by the page construction means.

With this configuration, when a terminal device accesses a page, a process related to that page is executed, a new page is constructed that includes the result of that process and the page, and the new page is provided to the terminal device.

The terminal device of the tenth invention is a terminal device according to any one of the first to ninth inventions, comprising a terminal storage unit in which a user identifier is stored, a terminal reception unit that receives a page identifier that identifies a page, a page acquisition unit that acquires a page using the page identifier received by the terminal reception unit, a terminal access information acquisition unit that acquires access information having a user identifier in the terminal storage unit and the page identifier received by the terminal reception unit in response to the page acquisition unit acquiring the page, a terminal transmission unit that transmits the access information acquired by the terminal access information acquisition unit to an information processing device, a terminal reception unit that receives a processing result from the information processing device in response to the transmission of the access information by the terminal transmission unit, and a terminal output unit that outputs the processing result received by the terminal reception unit and the page acquired by the page acquisition unit.

With this configuration, when a terminal device accesses a page, it can receive the results of processing related to that page and output them together with the page.

The terminal device of the eleventh invention is a terminal device according to claim 10, in which the page acquired by the page acquisition unit has embedded information embedded therein, which is information for accessing the information processing device, and the terminal access information acquisition unit acquires the embedded information from the page, and the terminal transmission unit transmits the access information acquired by the terminal access information acquisition unit to the information processing device using the embedded information.

With this configuration, when a terminal device accesses a page, it can receive the results of processing related to that page and output them together with the page.

According to the information processing device of the present invention, when a terminal device accesses a page, processing related to the page, etc. can be executed and the results of the processing can be provided to the terminal device.

Conceptual diagram of information system A in embodiment 1. Block diagram of information system A Block diagram of the information processing device 1 A flowchart illustrating an example of the operation of the information processing device 1. A flowchart illustrating an example of the processing result acquisition and transmission process. 11 is a flowchart illustrating a first example of the process execution process. 11 is a flowchart illustrating a second example of the process execution process. 11 is a flowchart illustrating a third example of the process execution process. 11 is a flowchart illustrating a fourth example of the process execution process. A flowchart for explaining an example of the operation of the terminal device 2 FIG. 2 shows the management information management table. FIG. 13 shows the user information management table. A diagram showing the visiting user information management table. FIG. 13 shows the operation information management table. A diagram showing an example of the web page A diagram showing an example of the output A diagram showing an example of the output A diagram showing an example of the output A diagram showing an example of the output A diagram showing an example of the output FIG. 13 shows an example of embedded information. Block diagram of information system B in embodiment 2 Block diagram of the information processing device 4 A flowchart illustrating an example of the operation of the information processing device 4. A flowchart illustrating an example of the processing result acquisition and transmission process. A flowchart for explaining an example of the operation of the terminal device 5 Overview of the computer system according to the above embodiment. Block diagram of the computer system

Embodiments of an information processing device and the like will be described below with reference to the drawings. Note that components with the same reference numerals in the embodiments perform similar operations, and therefore may not be described again.

(Embodiment 1)
In this embodiment, management information including user identification information that identifies a user (e.g., a user identifier, a user attribute value) and page identification information that identifies a page (e.g., a URL, a site identifier, an app identifier, etc.) is stored, and when a user identifier and a page identifier (e.g., a URL, a screen ID) are received from a user's terminal device, and management information that matches the received user identifier and page identifier is present, an information system is described that includes an information processing device that executes processing related to the page identified by the page identifier and transmits the results of the processing to the user's terminal device.

In addition, in this embodiment, the management information includes other user identification information that identifies other user identifiers, and the execution unit describes an information system that includes an information processing device that obtains processing results of only information corresponding to users identified by the other user identification information.

In addition, in this embodiment, the management information includes a process identifier, and an information system including an information processing device that executes a process identified by the process identifier is described.

In this embodiment, for example, the execution unit performs a process of acquiring user information about a user currently visiting the page. For example, the execution unit performs a process of receiving information from the user's terminal device and transmitting the information to the visiting user. For example, the execution unit performs a process of acquiring and transmitting statistical processing results. For example, the execution unit performs a process of changing the contents of the webpage.

In addition, in this embodiment, the configuration of the page to be output on the terminal device will be described as being performed on the terminal device.

Furthermore, in this embodiment, the tag method, plug-in method, and proxy method will be described as methods for accessing an information processing device from a terminal device.

FIG. 1 is a conceptual diagram of an information system A in this embodiment. The information system A includes an information processing device 1, one or more terminal devices 2, and one or more server devices 3. The information processing device 1 and the server device 3 are usually so-called servers, such as a cloud server or an ASP server. The server device 3 is usually a web server in which web pages are stored, but may also be an application server in which applications are stored. The information processing device 1 and the server device 3 may be of any type. The terminal device 2 may be, for example, a so-called personal computer, a tablet terminal, a smartphone, or the like, and may be of any type. The information processing device 1 and the terminal device 2, and the terminal device 2 and the server device 3 can communicate with each other via a network such as the Internet. The information processing device 1 and the server device 3 may also be capable of communicating with each other via a network such as the Internet.

Figure 2 is a block diagram of information system A in this embodiment. Figure 3 is a block diagram of information processing device 1 that constitutes information system A.

The information processing device 1 includes a storage unit 11, a receiving unit 12, a processing unit 13, and a transmitting unit 14. The storage unit 11 includes a management information storage unit 111, a user information storage unit 112, a visiting user information storage unit 113, and an operation information storage unit 114. The receiving unit 12 includes an access information receiving unit 121 and an operation information receiving unit 122. The processing unit 13 includes, for example, a visiting user information accumulation unit 131, an operation information accumulation unit 132, a management information determination unit 133, and an execution unit 134. The execution unit 134 includes, for example, a visiting user identification means 1341, a visiting user attribute value acquisition means 1342, a message transmission/reception means 1343, a statistical processing means 1344, and a page change information acquisition means 1345. The transmission unit 14 includes a processing result transmission unit 141.

The terminal device 2 includes a terminal storage unit 21, a terminal reception unit 22, a terminal processing unit 23, a terminal transmission unit 24, a terminal reception unit 25, and a terminal output unit 26. The device processing unit 23 includes a page acquisition unit 231, and a terminal access information acquisition unit 232.

The server device 3 includes a server storage unit 31, a server reception unit 32, a server processing unit 33, a server transmission unit 34, a server reception unit 35, and a server output unit 36.

Various types of information are stored in the storage unit 11 constituting the information processing device 1. Examples of the various types of information include management information (described later), user information (described later), visiting user information (described later), operation information (described later), and programs (described later).

The management information storage unit 111 stores one or more pieces of management information. The management information includes user identification information and page identification information. The management information may include other user identification information. The management information may include a processing identifier. The user identification information is information that identifies a user. The user identification information is, for example, one or more user identifiers, a user attribute value (for example, a flag indicating that the user is an administrator), a condition using a user attribute value, etc. The user identification information may be any information that can identify a user. The user identifier is information that identifies a user, for example, an ID. The user identifier may be a telephone number, a credit card number, an email address, etc. The user identifier may be a terminal identifier that identifies the terminal device 2. The terminal identifier is, for example, a cookie ID, a session identifier, an IP address, a MAC address, etc. The page identification information is information that identifies a page. The page identification information is, for example, a URI, a URL, or a set of a program identifier and a screen identifier. A page is usually a web page. However, a page may be some kind of display object such as a screen or a window. The program identifier is information that identifies a program, and is, for example, an ID, a program name, a function name, a method name, an execution module name, etc. The screen identifier is information that identifies a screen, and is, for example, an ID, a screen name, etc. The other user identification information is information that identifies a user identifier other than the user identifier contained in the management information. The other user identification information may be the same information as the user identification information contained in the management information, or may be information indicating all users (for example, "*"). The process identifier is information that identifies a process. The process identifier is, for example, an ID, a program name, a function name, a method name, an execution module name, etc. The process identifier may be the same information as the program identifier.

The user information storage unit 112 stores one or more pieces of user information. User information is information about a user. User information has a user identifier and one or more user attribute values.

A user attribute value is an attribute value of a user identified by a user identifier. The one or more user attribute values may be static attribute values or dynamic attribute values. A static attribute value is an attribute value that does not usually change, but may be considered to be an attribute value that does not change from moment to moment. Static attribute values are, for example, a name, age, address, telephone number, a flag that identifies whether or not the user is an administrator, a user-specific image, a credit card number, an email address, a terminal device identifier, a user identifier, a password, etc. A terminal device identifier is information that identifies a terminal device 2, and is, for example, a cookie ID, a session identifier, an IP address, a MAC address, etc. A user identifier is, for example, an ID. A user identifier may be a telephone number, a credit card number, an email address, etc. A dynamic attribute value is an attribute value that can change dynamically due to a user's operation, etc. Dynamic attribute values include, for example, a real-time dynamic attribute value and a dynamic attribute value using history information. A real-time dynamic attribute value is an attribute value that changes from moment to moment in real time. Real-time dynamic attribute values include, for example, the time spent on a web page currently being viewed by a user, the number of web pages viewed during the current visit, etc. Historical information-based dynamic attribute values are dynamic attribute values obtained using the history of operation information from past visits. Historical information-based dynamic attribute values include, for example, the number of purchases, purchase amount, total purchase amount, average stay time, average number of page views, number of visits, and the score described below.

The visiting user information storage unit 113 stores one or more pieces of visiting user information. The visiting user information is information about a user who is visiting a page. A user who is visiting a page is a user of the terminal device 2 that is outputting the page. The visiting user information has a page identifier that identifies the page and a user identifier that identifies the user who is currently visiting the page.

The operation information storage unit 114 stores one or more pieces of operation information. The operation information is information related to an operation performed by a user on a page. The operation information has a user identifier, a page identifier, and operation specification information. The page identifier is the page being output to the terminal device 2 of the user identified by the user identifier, and is identification information of the page to be operated on. Furthermore, the operation specification information is information that specifies the operation performed by the user identified by the user identifier on the page.

The operation specific information is, for example, information indicating that a page has been accessed, information indicating that a button in a page has been pressed, information indicating that an anchor has been specified, information on an operation to jump to another page, information entered in a field, etc. The operation specific information is, for example, "rightButtonON" (that the right mouse button has been pressed), "drug object A" (that object A has been dragged), "<Purchase Product ID> 123 <Quantity> 3" (that three products identified by 123 have been purchased), "jump http://www.xxx.co.jp" (that a web page identified by the URL "http://www.xxx.co.jp" has been accessed), etc. The operation specific information here is, for example, information on a primitive operation, but it is preferable that the information be information that can determine the meaning or significance of the operation. In other words, the data structure of the operation specific information, the granularity of the information, etc., are not important. The operation specific information is usually information that identifies an operation performed by a user, but may also include information on a process performed by the information processing device 1 due to a user operation. Note that the operation information received by the receiving unit 12 and the operation information stored in the operation information storage unit 114 may be different. The operation information received by the receiving unit 12 and the operation information stored in the operation information storage unit 114 may have different data structures, for example. For example, the operation specific information included in the operation information received by the receiving unit 12 may be information of a primitive operation (e.g., "rightButtonON"), and the operation specific information stored in the operation information storage unit 114 may be information from which the meaning or significance of the operation can be determined (e.g., "XX page has been displayed"). In such a case, the processing unit 13 uses the received operation specific information to configure the operation specific information to be stored in the operation information storage unit 114. In such a case, the processing unit 13 obtains, for example, the operation specific information that is paired with the received primitive operation specific information from the storage unit 11.

The receiving unit 12 receives various types of information or instructions. Examples of the various types of information or instructions include access information and operation information, which will be described later.

The access information receiving unit 121 receives access information. For example, the access information receiving unit 121 receives access information from the terminal device 2. However, the access information receiving unit 121 may also receive access information from the server device 3.

The access information is information that identifies access to a page on the terminal device 2. The access information has a user identifier and a page identifier. The page identifier that constitutes the access information is information that identifies a page accessed by a user identified by the paired user identifier. The access information may also include information unique to the terminal device 2, such as coordinate information (x, y) of the mouse pointer on the terminal device 2.

The operation information receiving unit 122 receives operation information. For example, the operation information receiving unit 122 receives operation information from the terminal device 2. However, the operation information receiving unit 122 may receive operation information from the server device 3. The operation information includes a user identifier, a page identifier, and operation specification information.

The processing unit 13 performs various types of processing. The various types of processing are, for example, processing performed by the visiting user information storage unit 131, the operation information storage unit 132, the management information determination unit 133, the execution unit 134, the visiting user identification means 1341, the visiting user attribute value acquisition means 1342, the message sending and receiving means 1343, the statistical processing means 1344, the page change information acquisition means 1345, and the change information sending means 1346.

The processing unit 13 may, for example, analyze the operation information of the operation information storage unit 114 and obtain the dynamic attribute value of each user. The processing unit 13 updates the dynamic attribute value of the user based on the received operation information, for example. When the received operation information is a website transmission instruction, for example, the processing unit 13 measures the stay time on the website, which is the time until an instruction to move to another website or an instruction to log out is received, and accumulates the stay time in the user information storage unit 112. In addition, the processing unit 13 increments the number of visits to the website or web page of the server device 1 based on, for example, a received login instruction or a received website transmission instruction, and accumulates the number of visits in the user information storage unit 112. In addition, the processing unit 13 increments the number of purchases based on a received purchase instruction, which is, for example, a purchase instruction for a product, and accumulates the number of purchases in the user information storage unit 112. The processing unit 13 also calculates the score of each user by substituting, for example, one or more parameters of the duration of stay on a website or web page, the number of purchases, the purchase amount, the total purchase amount, the number of page views, the average duration of stay, and the number of visits, into a score calculation formula. The score calculation formula is stored in the storage unit 11. The score calculation formula is information on a formula for calculating a user's score. For example, it is considered that the higher a user's score is, the more important the user is. The score calculation formula is an increasing function that uses, for example, one or more parameters of the duration of stay on a website or web page, the number of purchases, the purchase amount, the total purchase amount, the number of page views, the average duration of stay, and the number of visits.

The visiting user information accumulation unit 131 accumulates visiting user information having a user identifier and a page identifier contained in the access information received by the access information receiving unit 121 in the visiting user information storage unit 113.

The visiting user information accumulation unit 131 acquires the user identifier and page identifier contained in the access information received by the access information receiving unit 121, composes visiting user information having the user identifier and page identifier, and accumulates the visiting user information in the visiting user information storage unit 113. For example, when the operation information receiving unit 122 receives operation information having a user identifier and a page identifier and indicating that a user identified by the user identifier has stopped browsing the page identified by the page identifier, the processing unit 13 deletes the visiting user information corresponding to the user identifier and the page identifier from the visiting user information storage unit 113. It is preferable that the deletion process is a process of adding a deletion flag. When a deletion flag is added, the visiting user information can be used as information of past visit history.

The operation information accumulation unit 132 accumulates the operation information received by the operation information receiving unit 122 in the operation information storage unit 114. Here, the operation information accumulation unit 132 accumulates operation information that is the same as or has the same meaning as the operation information received by the operation information receiving unit 122. In other words, the operation information received by the operation information receiving unit 122 and the operation information accumulated by the operation information accumulation unit 132 may have different data structures. For example, when the operation specific information included in the operation information received by the operation information receiving unit 122 is information of a primitive operation (e.g., "rightButtonON"), the operation information accumulation unit 132 may change the operation specific information to information that can determine the meaning or significance of the operation (e.g., "XX page has been displayed") and accumulate the changed operation specific information in the operation information storage unit 114. In this case, it is assumed that the correspondence between the information of the primitive operation and the information that can determine the meaning or significance of the operation is managed in the storage unit 11.

The management information determination unit 133 determines management information that corresponds to the user identifier and page identifier contained in the access information.

The management information determination unit 133 determines, from the management information storage unit 111, management information having user specific information that matches the user identifier contained in the received access information and page specific information that matches the page identifier contained in the received access information.

The execution unit 134 executes a process corresponding to the management information determined by the management information determination unit 133, and obtains a processing result. Note that the process corresponding to the management information is, for example, predetermined. Note that when the process is predetermined, the process corresponding to the management information is, for example, common to all management information. Also, the process corresponding to the management information is, for example, a process identified by a process identifier possessed by the management information.

The execution unit 134, for example, executes processing corresponding to the management information determined by the management information determination unit 133, and acquires a processing result that is information about a user identified by a user identifier that is specified by other user specific information contained in the management information determined by the management information determination unit 133.

The execution unit 134 executes, for example, a process identified by a process identifier contained in the management information determined by the management information determination unit 133.

The execution unit 134, for example, acquires user information about a user currently visiting a page identified by a page identifier contained in the access information. The execution unit 134, for example, receives information (e.g., a message, an advertisement, etc.) from the user's terminal device 2, and configures information for sending the information to a user currently visiting a page identified by a page identifier contained in the access information. The execution unit 134, for example, performs statistical processing on past operation specific information for a page identified by a page identifier contained in the access information, and acquires the processing results. The execution unit 134, for example, acquires change information for making changes to a page identified by a page identifier contained in the access information.

The visiting user identification means 1341 acquires from the visiting user information storage unit 113 one or more user identifiers that are paired with a page identifier that identifies a page specified by the page specification information contained in the management information determined by the management information determination unit 133.

The visiting user attribute value acquisition means 1342 acquires, for each user identifier, one or more user attribute values paired with each of the one or more user identifiers acquired by the visiting user identification means 1341 from the user information storage unit 112, and acquires a processing result having one or more user attribute values for each user identifier.

The message sending/receiving means 1343 receives a message input by a user from the terminal device 2, and configures information for sending the message to the terminal device 2 of a user identified by one or more user identifiers acquired by the visiting user identification means 1341. The message is, for example, text, but may also be a still image, video, audio, etc., and the data type and data structure are not important. The message may also be information of two or more data types.

The message sending/receiving means 1343 receives a message input by a user from the terminal device 2, and composes a processing result including the message. The message sending/receiving means 1343 then acquires information (e.g., IP address, etc.) for sending information to each terminal device 2 of a user identified by one or more user identifiers acquired by the visiting user identification means 1341. The processing result and the information for sending are passed to the processing result sending unit 141, and the processing result sending unit 141 transmits the processing result to the terminal device 2 identified by the information for sending.

The statistical processing means 1344 acquires from the operation information storage unit 114 one or more pieces of operation specific information that are paired with a page identifier that identifies a page identified by the page specific information contained in the management information determined by the management information determination unit 133, performs statistical processing on the one or more pieces of operation specific information, and acquires the processing results. The processing results are, for example, a collection of the number of accesses per day to the page identified by the page identifier. The processing results are also, for example, the total number of hours that the page identified by the page identifier was viewed, and the number of hours per day that the page identified by the page identifier was viewed. Note that the content of the statistical processing is not important.

The statistical processing means 1344 may perform statistical processing on one or more pieces of access information including a page identifier that identifies a page specified by page specification information contained in the management information determined by the management information determination unit 133, and obtain the processing results. Note that the processing results are, for example, the total number of viewers of the page identified by the page identifier, and the number of viewers per day of the page identified by the page identifier. Note that the content of the statistical processing is not important.

The page change information acquisition means 1345 acquires the processing result, which is change information that changes the content of the page identified by the page identifier contained in the access information received by the access information receiving unit 121, from the management information storage unit 111. Note that the change information is stored in the management information storage unit 111, for example, in association with the management information.

The transmission unit 14 transmits various types of information. The various types of information are, for example, processing results. The processing results are, for example, user information about a user currently visiting the page, a message or advertisement received from the user's terminal device 2, the result of statistical processing of past operation specific information on the page, change information for making changes to the page, etc.

The processing result transmission unit 141 transmits the processing result acquired by the execution unit 134. The destination of the processing result is, for example, the terminal device 2 that accessed the page. The destination of the processing result is, for example, the terminal device 2 of the user currently visiting the page.

The terminal storage unit 21 constituting the terminal device 2 stores various types of information. The various types of information include, for example, a user identifier.

The terminal reception unit 22 receives input of instructions, information, etc. from the user. Examples of instructions, information, etc. include a page identifier that identifies a page and an access instruction. An access instruction has a page identifier, which is an instruction to access a page such as a web page. Here, reception is a concept that includes the reception of information input from an input device such as a keyboard, mouse, or touch panel, the reception of information transmitted via a wired or wireless communication line, and the reception of information read from a recording medium such as an optical disk, magnetic disk, or semiconductor memory.

The means for inputting instructions and information may be anything, such as a touch panel, keyboard, mouse, or menu screen. The terminal reception unit 22 may be realized by a device driver for an input means such as a touch panel or keyboard, or control software for a menu screen.

The device processing unit 23 performs various types of processing. For example, various types of processing include processing to change the instructions and information accepted by the device acceptance unit 22 into instructions and information with a structure to be transmitted, and processing to change the information received by the device reception unit 25 into a structure for outputting the information.

The page acquisition unit 231 constituting the device processing unit 23 acquires a page using the page identifier accepted by the device acceptance unit 22. The page acquisition unit 231, for example, accesses the server device 3 identified by the page identifier accepted by the device acceptance unit 22, and receives the page.

When the page acquisition unit 231 acquires a page, the terminal access information acquisition unit 232 acquires access information having the user identifier of the terminal storage unit 21 and the page identifier accepted by the terminal acceptance unit 22. The access information may also have information on the coordinate position (x, y) of the mouse pointer.

For example, in response to the page acquisition unit 231 acquiring a page, the terminal access information acquisition unit 232 acquires access information having a user identifier of the terminal storage unit 21 and a page identifier accepted by the terminal acceptance unit 22, and also acquires embedded information embedded in the received page. The embedded information is information for accessing the information processing device 1. The embedded information is, for example, a tag (see FIG. 21), which is embedded information described later. The embedded information is, for example, information that identifies a program that accesses the information processing device 1.

The terminal transmission unit 24 transmits the access information acquired by the terminal access information acquisition unit 232 to the information processing device 1.

The terminal transmission unit 24 transmits the access information acquired by the terminal access information acquisition unit 232 to the information processing device 1, for example, by using embedded information.

The terminal transmitting unit 24 transmits the access information acquired by the terminal access information acquiring unit 232 to the information processing device 1 by, for example, any one of the following methods.
(1) Tag method

The terminal transmitting unit 24, for example, executes a function in a tag (see FIG. 21) which is embedded information, obtains destination information of the information processing device 1, and transmits access information to the information processing device 1 identified by the destination information.
(2) Plug-in method

The terminal transmitting unit 24 transmits access information to the information processing device 1, for example, by executing a program plugged into a browser that displays a web page.
(3) Proxy Method

The terminal transmission unit 24 transmits the access information to the information processing device 1, for example, by executing a program on the URL that is assigned using the page identifier.

The terminal receiving unit 25 receives various types of information. In response to the transmission of access information by the terminal transmitting unit 24, the terminal receiving unit 25 receives, for example, a processing result from the information processing device 1.

The terminal output unit 26 outputs the processing results received by the terminal receiving unit 25 and the pages acquired by the page acquiring unit 231. Here, output usually means display on a display, but it may also be considered to be a concept that includes projection using a projector, printing on a printer, sound output, transmission to an external device, storage on a recording medium, and delivery of the processing results to other processing devices or other programs.

The server device 3 is a server that transmits stored pages to the terminal device 2 in response to a request from the terminal device 2.

The server storage unit 31 constituting the server device 3 stores various types of information. The various types of information are, for example, one or more web pages.

The server reception unit 32 receives various instructions and information. For example, various instructions and information are instructions to access a web page.

The server processing unit 33 performs various processes. For example, various processes include a process of retrieving a web page corresponding to an access instruction from the server storage unit 31.

The server transmission unit 34 transmits various types of information. For example, the server transmission unit 34 transmits the web page acquired by the server processing unit 33 to the terminal device 2 that has transmitted the access instruction.

The server receiving unit 35 receives various instructions and information. For example, the server receiving unit 35 receives an access instruction from the terminal device 2.

The server output unit 36 outputs various information.

The storage unit 11, management information storage unit 111, user information storage unit 112, visiting user information storage unit 113, operation information storage unit 114, terminal storage unit 21, and server storage unit 31 are preferably non-volatile recording media, but can also be realized using volatile recording media.

The process by which information is stored in the storage unit 11, etc. is not important. For example, information may be stored in the storage unit 11, etc. via a recording medium, information transmitted via a communication line, etc. may be stored in the storage unit 11, etc., or information inputted via an input device may be stored in the storage unit 11, etc.

The receiving unit 12, the access information receiving unit 121, the operation information receiving unit 122, the message transmitting/receiving means 1343, the terminal receiving unit 25, and the server receiving unit 35 are typically realized by wireless or wired communication means, but may also be realized by means for receiving broadcasts.

The processing unit 13, visiting user information storage unit 131, operation information storage unit 132, management information determination unit 133, execution unit 134, visiting user identification means 1341, visiting user attribute value acquisition means 1342, message sending/receiving means 1343, statistical processing means 1344, page change information acquisition means 1345, change information transmission means 1346, terminal processing unit 23, terminal access information acquisition unit 232, and server processing unit 33 can usually be realized by an MPU, memory, etc. The processing procedures of the processing unit 13, etc. are usually realized by software, and the software is recorded on a recording medium such as a ROM. However, they may also be realized by hardware (dedicated circuitry).

The transmitting unit 14, the processing result transmitting unit 141, the terminal transmitting unit 24, and the server transmitting unit 34 are typically realized by wireless or wired communication means, but may also be realized by broadcasting means.

The page acquisition unit 231 can be realized by a transmission/reception means.

The terminal output unit 26 and the server output unit 36 may or may not include output devices such as a display or a speaker. The terminal output unit 26, etc. may be realized by driver software for an output device, or by a combination of driver software for an output device and an output device, etc.

Next, the operation of information system A will be described. First, an example of the operation of information processing device 1 will be described using the flowchart in FIG. 4.

(Step S401) The access information receiving unit 121 determines whether or not access information has been received. If access information has been received, the process proceeds to step S402; if access information has not been received, the process proceeds to step S405.

(Step S402) The visiting user information storage unit 131 acquires the user identifier and page identifier contained in the access information received in step S401. The visiting user information storage unit 131 then constructs visiting user information that includes the acquired user identifier and page identifier.

(Step S403) The visiting user information accumulation unit 131 accumulates the visiting user information constructed in step S402 in the visiting user information storage unit 113.

(Step S404) The processing unit 13 performs a processing result acquisition and transmission process. Return to step S401. An example of the processing result acquisition and transmission process will be described with reference to the flowchart in FIG. 5. The processing result acquisition and transmission process is a process for acquiring and transmitting the processing result.

(Step S405) The operation information receiving unit 122 determines whether or not operation information has been received. If operation information has been received, the process proceeds to step S406; if operation information has not been received, the process returns to step S401.

(Step S406) The operation information accumulation unit 132 acquires from the storage unit 11 information that is paired with the operation specific information contained in the operation information received in step S405 and that enables the meaning or significance of the operation to be determined. Such acquired information is also operation specific information. The operation information accumulation unit 132 then constructs operation information that has the acquired operation specific information and the user identifier and page identifier contained in the received operation information. Note that here, the operation information accumulation unit 132 may acquire the operation information received in step S405 directly as the operation information to be accumulated.

(Step S407) The operation information accumulation unit 132 accumulates the operation information constructed in step S406 in the operation information storage unit 114.

(Step S408) The processing unit 13 judges whether the operation information received in step S406 means that the page that was being viewed immediately before has been stopped from being viewed. If it means that the viewing has been stopped, the process proceeds to step S409, and if it does not mean that the viewing has been stopped, the process returns to step S401. Note that cases where the viewing has been stopped include cases where the operation information is information about the viewing of a web page being stopped (for example, information about pressing the delete button on a page, information about logging out from a web page, etc.) and where the operation information is information about an operation to start viewing the next web page.

(Step S409) The processing unit 13 deletes from the visiting user information storage unit 113 the visiting user information that includes the user identifier contained in the operation information received in step S406 and does not include the page identifier of the page that was just started to be viewed. Return to step S401.

In the flowchart in Figure 4, processing ends when the power is turned off or an interrupt occurs to end processing.

Next, an example of the process for obtaining and sending the processing results in step S404 will be described using the flowchart in FIG.

(Step S501) The management information determination unit 133 obtains the user identifier and page identifier contained in the received access information.

(Step S502) The management information determination unit 133 searches the management information storage unit 111 for management information that corresponds to the user identifier and page identifier acquired in step S501. Note that there are cases where the management information cannot be found here.

(Step S503) The management information determination unit 133 determines whether or not the management information was found in step S502. If the management information was found, the process proceeds to step S504; if the management information was not found, the process returns to the upper level process.

(Step S504) The execution unit 134 obtains the processing identifier corresponding to the management information found.

(Step S505) The execution unit 134 executes the process identified by the process identifier acquired in step S504, and acquires the process result. The execution unit 134 also acquires one or more pieces of destination information that specify the destination of the process result. An example of such a process execution process will be described with reference to the flowcharts in Figs. 6 to 9.

(Step S506) The processing result transmission unit 141 transmits the processing result acquired in step S505 to one or more terminal devices 2 identified by the one or more pieces of destination information acquired in step S505. Return to the upper level processing.

Next, a first example of the process execution process of step S505 will be described with reference to the flowchart in FIG. 6. The first example of the process execution process is a process identified by the process identifier "obtain visiting user information." The first example of the process execution process is a process for obtaining user information of a user currently visiting a page identified by a page identifier contained in the access information.

(Step S601) The execution unit 134 assigns 1 to counter i.

(Step S602) The execution unit 134 determines whether the i-th visiting user information exists in the visiting user information storage unit 113. If the i-th visiting user information exists, the process proceeds to step S603; if not, the process proceeds to step S608.

(Step S603) The visiting user identification means 1341 determines whether the received page identifier and the page identifier held by the i-th visiting user information have a predetermined relationship. If they have a predetermined relationship, the process proceeds to step S604, and if they do not have a predetermined relationship, the process proceeds to step S607. Note that the predetermined relationship is usually a match. Also, the predetermined relationship is, for example, that the page identifier held by the i-th visiting user information is the page identifier of a page within the same site as the received page identifier. The page identifiers of pages within the same site are, for example, a match up to a specified path of the page identifier, which is a URL.

(Step S604) The visiting user identification means 1341 acquires the user identifier contained in the i-th visiting user information.

(Step S605) The visiting user attribute value acquisition means 1342 acquires one or more predetermined user attribute values that are paired with the user identifier acquired in step S604 from the user information storage unit 112. Note that the one or more user attribute values may include coordinate information of the mouse pointer of the terminal device 2.

(Step S606) The visiting user attribute value acquisition means 1342 configures user information, which is information having one or more user attribute values acquired in step S605 and is the information to be transmitted. The user information here is usually a part of the user information stored in the user information storage unit 112.

(Step S607) The execution unit 134 increments the counter i by 1. Return to step S602.

(Step S608) The visiting user attribute value acquisition means 1342 uses one or more pieces of user information acquired in step S606 to construct the processing result to be sent.

(Step S609) The execution unit 134 assigns the destination information of the terminal device 2 that sent the access information (e.g., the IP address of the terminal device 2) to the variable "destination information". Then, the process returns to the upper level process.

Next, a second example of the process execution process of step S505 will be described with reference to the flowchart in FIG. 7. The second example of the process execution process is a process identified by the process identifier "message sending." The second example of the process execution process is a process of receiving a message from the user's terminal device 2, and configuring information for sending the message to a user currently visiting a page identified by the page identifier contained in the access information. The message may simply be referred to as information.

(Step S701) The message transmission/reception means 1343 determines whether or not information has been received from the terminal device 2. If information has been received, the process proceeds to step S702; if information has not been received, the process returns to step S701.

(Step S702) The message sending/receiving means 1343 temporarily stores the information received in step S701 in a buffer (not shown).

(Step S703) The message sending/receiving means 1343 assigns 1 to counter i.

(Step S704) The message sending/receiving means 1343 determines whether the i-th visiting user information exists in the visiting user information storage unit 113. If the i-th visiting user information exists, the process proceeds to step S705; if not, the process proceeds to step S709.

(Step S705) The message sending/receiving means 1343 determines whether the received page identifier and the page identifier held by the i-th visiting user information have a predetermined relationship. If they have a predetermined relationship, the process proceeds to step S706, and if they do not have a predetermined relationship, the process proceeds to step S708.

(Step S706) The message sending/receiving means 1343 acquires the user identifier contained in the i-th visiting user information.

(Step S707) The message sending/receiving means 1343 temporarily stores the destination information paired with the user identifier acquired in step S706 in a buffer (not shown).

(Step S708) The execution unit 134 increments the counter i by 1. Return to step S704.

(Step S709) The message transmission/reception means 1343 reads out the information temporarily stored in step S702, and transmits the processing result, which constitutes the processing result including that information.

(Step S710) The message sending/receiving means 1343 assigns one or more pieces of destination information temporarily stored in step S707 to the variable "destination information". Note that this process is a process for obtaining destination information for sending the processing results. The process returns to the upper level process.

In the flowchart of FIG. 7, immediately after receiving information from the terminal device 2, the processing from step S702 onwards may be executed by an interrupt or the like, and the processing may wait or perform other processing until information is received from the terminal device 2.

Next, a third example of the process execution process of step S505 will be described with reference to the flowchart in FIG. 8. The third example of the process execution process is a process identified by the process identifier "statistical process." The third example of the process execution process is a process that performs statistical processing on past operation specific information for a page identified by a page identifier contained in the access information, and obtains the processing results.

(Step S801) The statistical processing means 1344 obtains the page identifier contained in the received access information.

(Step S802) The statistical processing means 1344 acquires one or more types of information from among the operation specific information and access information corresponding to the page identifier acquired in step S801. Note that the operation specific information and access information corresponding to the page identifier are usually operation specific information paired with a page identifier that matches the page identifier, and access information including a page identifier that matches the page identifier. However, the operation specific information and access information corresponding to the page identifier may also be operation specific information paired with a page identifier of a page on the same site as the page identified by the page identifier, and access information including a page identifier of a page on the same site as the page identified by the page identifier. Note that it is preferable for the statistical processing means 1344 to use visiting user information (including information to which a deletion flag has been added) stored in the visiting user information storage unit 113 as the access information to be statistically processed.

(Step S803) The statistical processing means 1344 performs statistical processing on one or more types of information from among the operation specific information and access information acquired in step S802, and acquires the processing results.

(Step S804) The statistical processing means 1344 assigns the destination information of the terminal device 2 that sent the access information (e.g., the IP address of the terminal device 2) to the variable "destination information". It then returns to the upper-level processing.

Next, a fourth example of the process execution process of step S505 will be described with reference to the flowchart in FIG. 9. The fourth example of the process execution process is a process identified by the process identifier "send change information." The fourth example of the process execution process is a process for obtaining change information for making changes to a page identified by a page identifier contained in the access information.

(Step S901) The page change information acquisition means 1345 acquires the change information that pairs with the searched management information.

(Step S902) The page change information acquisition means 1345 assigns the destination information of the terminal device 2 that sent the access information (e.g., the IP address of the terminal device 2) to the variable "destination information". It then returns to the upper-level processing.

Next, an example of the operation of the terminal device 2 will be described using the flowchart in FIG. 10.

(Step S1001) The terminal reception unit 22 determines whether or not an access instruction has been received. If an access instruction has been received, the process proceeds to step S1002; if an access instruction has not been received, the process returns to step S1001.

(Step S1002) The page acquisition unit 231 acquires the page identifier contained in the access instruction accepted in step S1001.

(Step S1003) The page acquisition unit 231 acquires a page from the server device 3 using the page identifier acquired in step S1002.

(Step S1004) The terminal access information acquisition unit 232 constructs access information using the page identifier acquired in step S1002 and the user identifier stored in the terminal storage unit 21.

(Step S1005) The terminal transmission unit 24 transmits the access information constructed in step S1004 to the information processing device 1.

(Step S1006) The terminal receiving unit 25 determines whether or not the processing result has been received. If the processing result has been received, the process proceeds to step S1007. If the processing result has not been received, the process proceeds to step S1008.

(Step S1007) The terminal output unit 26 outputs the page acquired in step S1003 and the processing result received in step S1006. Return to step S1001.

(Step S1008) The device processing unit 23 judges whether or not a timeout has occurred. If a timeout has occurred, the process proceeds to step S1009. If not, the process returns to step S1006. Note that the time until the timeout is determined to have occurred does not matter.

(Step S1009) The terminal output unit 26 outputs the page acquired in step S1003. Return to step S1001.

In the flowchart in Figure 10, processing ends when the power is turned off or an interrupt occurs to end processing.

Next, an example of the operation of the server device 3 will be described. The server receiving unit 35 of the server device 3 receives a page acquisition instruction from the terminal device 2. Then, the server processing unit 33 reads out the page corresponding to the acquisition instruction from the server storage unit 31. Next, the server transmitting unit 34 transmits the page to the terminal device 2.

The specific operation of information system A in this embodiment will be described below. A conceptual diagram of information system A is shown in Figure 1.

Currently, the management information management table shown in FIG. 11 is stored in the management information storage unit 111 of the information processing device 1. The management information management table is a table that manages one or more pieces of management information. The management information management table stores one or more records that have "ID", "user specific information", "page specific information", "other user specific information", "processing identifier", and "change information". Note that the attribute value "-" is "NULL". Also, "*" in "other user specific information" indicates all other users.

The record "ID=1" in Figure 11 indicates that when a user with user identifier "U01" accesses a web page identified by page identifier "URL1", user information of all other users who are visiting the web page identified by page identifier "URL1" is obtained.

The record "ID=2" in FIG. 11 indicates that when a user with user identifier "U02" accesses a web page identified by page identifier "URL2", a message sent by the user with user identifier "U02" is sent to the terminal device 2 of the user who satisfies the user attribute value "score >= 50" and is visiting the web page identified by page identifier "URL2".

The record with "ID=3" in FIG. 11 indicates that when a user corresponding to the administrator (administrator flag=1) accesses a web page identified by the page identifier "URL3", the results of statistical processing of information regarding access to the page (access information, operation information) are obtained and transmitted to the administrator's terminal device 2.

The record with "ID=4" in FIG. 11 indicates that when a user corresponding to the administrator (administrator flag=1) accesses a web page identified by the page identifier "URL4", the managed change information is obtained and sent to the administrator's terminal device 2. Note that this change information is information for changing the web page identified by the page identifier "URL4".

The user information storage unit 112 also stores a user information management table shown in FIG. 12. The user information management table stores records having a "user identifier," "name," "email address," "static attribute value," and "dynamic attribute value."

The "static attribute value" is information that the information processing device 1 receives from the terminal device 2 and accumulates. Here, the "static attribute value" includes "gender," "age," "single/married," "place of origin," and "administrator flag." Furthermore, "single/married" is information indicating whether the user is single or married. The "administrator flag" is information indicating whether the user is the administrator of the information processing device 1. Here, a user corresponding to an administrator flag value of "1" is an administrator, and a user corresponding to an administrator flag value of "0" is not an administrator.

The "dynamic attribute value" is information acquired by the above-mentioned processing unit 13 by analyzing the operation information of the operation information storage unit 114. Here, the "dynamic attribute value" includes "real-time dynamic attribute value" and "dynamic attribute value using history information". Here, the "real-time dynamic attribute value" includes "stay time" and "number of pages viewed". "stay time" is the stay time on the site during the current visit. "Number of pages viewed" is the number of pages viewed on the site during the current visit. Here, the "dynamic attribute value using history information" includes "number of visits", "number of purchases", "total purchase amount", "average PV number", "score", etc. The "number of visits" is the number of times the user has visited this EC site (for example, the site including the pages identified by URL1 and URL2) so far. The "number of purchases" is the number of times the user has purchased products on this EC site so far. The "total purchase amount" is the total amount of purchases of products by the user on this EC site so far. The "average PV number" is the average number of pages viewed per visit by the user. The "score" is the user's score. Here, the storage unit 11 stores an arithmetic expression that calculates a score using an increasing function that uses one or more attribute values of "number of visits," "number of purchases," "total purchase amount," and "average number of PVs" as parameters. The processing unit 13 then acquires one or more attribute values of "number of visits," "number of purchases," "total purchase amount," and "average number of PVs" of each user, substitutes one or more attribute values into the increasing function, and calculates the score of each user. It is preferable that this arithmetic expression is an arithmetic expression that calculates a score using information on one or more static attribute values. The arithmetic expression may be an arithmetic expression that calculates a score value so as to increase the score value in the case of member "1," for example. For example, it is preferable that the arithmetic expression is an arithmetic expression that multiplies the score value by 1.1 in the case of member "1," and does not change the score value in the case of member "0."

In addition, the visiting user information storage unit 113 stores a visiting user information management table shown in FIG. 13. The visiting user information management table stores one or more records having an "ID," "page identifier," "user identifier," "time information," and "deletion flag." The "time information" is information indicating the time when the user started visiting the page, and is information indicating the time when the access information receiving unit 121 received the access information. If the value of the "deletion flag" is "0," this indicates that the user is currently viewing the page. Furthermore, if viewing of the page is stopped, the value of the "deletion flag" becomes "1."

Furthermore, the operation information storage unit 114 stores an operation information management table shown in FIG. 14. The operation information management table stores one or more records having "ID", "user identifier", "date and time", "page identifier", and "operation specific information". The "operation specific information" here is information that the processing unit 13 converts from the received primitive operation specific information into information that allows a user (e.g., an administrator of the information processing device 1) to view and determine the meaning or significance of the operation. Note that the process of constructing operation information that allows the meaning or significance of the operation to be determined from primitive operation information is a publicly known technology, and therefore a detailed explanation is omitted.

In this situation, we will explain the following four specific examples.

(Specific Example 1)
It is now assumed that a web page accessible by the page identifier "URL1" is stored in the server device 3. The web page in question is shown in FIG.

Then, suppose that a user identified by the user identifier "U01" inputs an access instruction including the page identifier "URL1" to the terminal device 2. The terminal reception unit 22 of the terminal device 2 then receives the access instruction. Next, the page acquisition unit 231 acquires the page identifier "URL1" contained in the access instruction. Then, the page acquisition unit 231 receives the web page of FIG. 15 from the server device 3 using the page identifier "URL1". Next, the terminal access information acquisition unit 232 constructs access information "U01, URL1" using the acquired page identifier "URL1" and the user identifier "U01" stored in the terminal storage unit 21. Then, the terminal transmission unit 24 transmits the access information "U01, URL1" to the information processing device 1.

Next, the access information receiving unit 121 of the information processing device 1 receives the access information "U01, URL1".

Then, the visiting user information storage unit 131 acquires the user identifier "U01" and the page identifier "URL1" contained in the access information, and constructs visiting user information having the acquired user identifier and page identifier. The visiting user information storage unit 131 then accumulates the constructed visiting user information in the visiting user information management table of FIG. 13.

Next, the processing unit 13 performs a processing result acquisition and transmission process as follows. First, the management information determination unit 133 acquires the user identifier "U01" and page identifier "URL1" contained in the received access information. Then, the management information determination unit 133 searches the management information management table in FIG. 11 for management information corresponding to the acquired user identifier and page identifier. In other words, the management information determination unit 133 searches for the record with "ID=1" in FIG. 11.

Next, the execution unit 134 obtains the process identifier "obtain visiting user information" that is paired with the management information that was found.

Next, the execution unit 134 executes the process identified by the acquired process identifier "obtain visiting user information" and acquires the process result. That is, the execution unit 134 executes the process described using the flowchart in FIG. 6. As a result, the execution unit 134 acquires user information of many users who are visiting the web page identified by the page identifier "URL1".

Next, the processing result transmission unit 141 transmits the acquired processing results (user information of multiple users) to the terminal device 2 that transmitted the access information.

Next, the terminal receiving unit 25 of the terminal device 2 receives the processing result from the information processing device 1.

Then, the terminal output unit 26 outputs the received web page and the received processing result. An example of the output is shown in FIG. 16. In FIG. 16, 1601 is user information of many other users who are viewing the displayed web page.

The output web page and processing results may be as shown in FIG. 17. 1701 and 1702 in FIG. 17 clearly indicate the position of the mouse pointer on the web page screen being viewed by the relevant user. In such a case, the user information contained in the received processing results includes coordinate information (x, y) of the mouse pointer of the terminal device 2. Then, the terminal output unit 26 outputs all or part of the user information to the position on the screen corresponding to the coordinate information (x, y).

This process allows a user who is the administrator of a page to view information about other users who are currently visiting the page, along with the page that the user is viewing. As a result, for example, the administrator can more easily take action against other users who are visiting the page.

(Specific Example 2)
It is now assumed that a web page accessible by the page identifier "URL2" is stored in the server device 3. The web page in question is shown in FIG.

Then, suppose that a user identified by the user identifier "U02" inputs an access instruction including the page identifier "URL2" to the terminal device 2. The terminal reception unit 22 of the terminal device 2 then receives the access instruction. Next, the page acquisition unit 231 acquires the page identifier "URL2" contained in the access instruction. Then, the page acquisition unit 231 receives the web page of FIG. 15 from the server device 3 using the page identifier "URL2". Next, the terminal access information acquisition unit 232 constructs access information "U02, URL2" using the acquired page identifier "URL2" and the user identifier "U02" stored in the terminal storage unit 21. Then, the terminal transmission unit 24 transmits the access information "U02, URL2" to the information processing device 1.

Next, the access information receiving unit 121 of the information processing device 1 receives the access information "U02, URL2".

The visiting user information storage unit 131 then acquires the user identifier "U02" and the page identifier "URL2" contained in the access information, and constructs visiting user information having the acquired user identifier and page identifier. The visiting user information storage unit 131 then accumulates the constructed visiting user information in the visiting user information management table of FIG. 13.

Next, the processing unit 13 performs a processing result acquisition and transmission process as follows. First, the management information determination unit 133 acquires the user identifier "U02" and page identifier "URL2" contained in the received access information. Then, the management information determination unit 133 searches the management information management table in FIG. 11 for management information corresponding to the acquired user identifier and page identifier. In other words, the management information determination unit 133 searches for the record with "ID=2" in FIG. 11.

Next, the execution unit 134 obtains the process identifier "message sending" that is paired with the management information that was found.

Next, the execution unit 134 executes the process identified by the acquired process identifier "send message" and acquires the process result. That is, the execution unit 134 executes the process described using the flowchart in FIG. 7. As a result, the execution unit 134 receives a message "Thank you for always visiting our store. This is Koba, the store manager. We have these items in stock this morning! I thought you might like them..." and an image from the terminal device 2. Then, the execution unit 134 transmits the received message and image to the terminal device 2 of a user who is visiting the web page identified by the page identifier "URL2" and who satisfies "score >= 50".

Then, the terminal device 2 of the above user outputs the received message and image while browsing the web page identified by the page identifier "URL2". An example of such output is shown in FIG. 18. In FIG. 18, 1801 is the message and 1802 is the image.

The above process is based on the premise that the user identified by the user identifier "U02" has entered a message and an image into his/her terminal device 2 and sent them to the information processing device 1.

This process allows a user who is the administrator of a page to send information such as a message to the terminal device 2 of another user who is currently visiting the page that the user is viewing.

(Specific Example 3)
It is now assumed that a web page accessible by the page identifier "URL3" is stored in the server device 3. The web page in question is shown in FIG.

Then, suppose that a user identified by the user identifier "U01" inputs an access instruction including the page identifier "URL3" to the terminal device 2. The terminal reception unit 22 of the terminal device 2 then receives the access instruction. Next, the page acquisition unit 231 acquires the page identifier "URL3" contained in the access instruction. Then, the page acquisition unit 231 receives the web page of FIG. 15 from the server device 3 using the page identifier "URL3". Next, the terminal access information acquisition unit 232 constructs access information "U01, URL3" using the acquired page identifier "URL3" and the user identifier "U01" stored in the terminal storage unit 21. Then, the terminal transmission unit 24 transmits the access information "U01, URL3" to the information processing device 1.

Next, the access information receiving unit 121 of the information processing device 1 receives the access information "U01, URL3".

The visiting user information storage unit 131 then acquires the user identifier "U01" and the page identifier "URL3" contained in the access information, and constructs visiting user information having the acquired user identifier and page identifier. The visiting user information storage unit 131 then accumulates the constructed visiting user information in the visiting user information management table of FIG. 13.

Next, the processing unit 13 performs a processing result acquisition and transmission process as follows. First, the management information determination unit 133 acquires the user identifier "U01" and page identifier "URL3" contained in the received access information. Then, the management information determination unit 133 acquires the administrator flag "1" that pairs with the acquired user identifier "U01" from the user information management table of FIG. 12, and searches the management information management table of FIG. 11 for management information that corresponds to the administrator flag "1" and page identifier "URL3". In other words, the management information determination unit 133 searches for the record with "ID=3" in FIG. 11.

Next, the execution unit 134 obtains the process identifier "statistical processing" that is paired with the management information that was found.

Next, the execution unit 134 executes the process identified by the acquired process identifier "statistical process" and acquires the process result. That is, the execution unit 134 executes the process described using the flowchart in FIG. 8. As a result, the execution unit 134 acquires, as the process result, the result of statistically processing the operation information and access information for the web page identified by the page identifier "URL3".

Next, the processing result transmission unit 141 transmits the acquired processing result, that is, the result of the statistical processing, to the terminal device 2 that transmitted the access information.

Next, the terminal receiving unit 25 of the terminal device 2 receives the processing result from the information processing device 1.

Then, the terminal output unit 26 outputs the received web page and the received processing result. An example of the output is shown in FIG. 19. In FIG. 19, 1901 is the result of the statistical processing.

This process allows a user who is a page administrator to view not only the page they are viewing, but also the results of statistical processing regarding user actions on that page or the site that contains that page.

(Specific Example 4)
Now, it is assumed that a web page accessible by the page identifier "URL4" is stored in the server device 3. The web page in question is shown in FIG.

Then, suppose that a user identified by the user identifier "U01" inputs an access instruction including the page identifier "URL4" to the terminal device 2. The terminal reception unit 22 of the terminal device 2 then receives the access instruction. Next, the page acquisition unit 231 acquires the page identifier "URL4" contained in the access instruction. Then, the page acquisition unit 231 receives the web page of FIG. 15 from the server device 3 using the page identifier "URL4". Next, the terminal access information acquisition unit 232 constructs access information "U01, URL4" using the acquired page identifier "URL4" and the user identifier "U01" stored in the terminal storage unit 21. Then, the terminal transmission unit 24 transmits the access information "U01, URL4" to the information processing device 1.

Next, the access information receiving unit 121 of the information processing device 1 receives the access information "U01, URL4".

Then, the visiting user information storage unit 131 acquires the user identifier "U01" and the page identifier "URL4" contained in the access information, and constructs visiting user information having the acquired user identifier and page identifier. The visiting user information storage unit 131 then accumulates the constructed visiting user information in the visiting user information management table of FIG. 13.

Next, the processing unit 13 performs a processing result acquisition and transmission process as follows. First, the management information determination unit 133 acquires the user identifier "U01" and page identifier "URL4" contained in the received access information. Then, the management information determination unit 133 acquires the administrator flag "1" that pairs with the acquired user identifier "U01" from the user information management table of FIG. 12, and searches the management information management table of FIG. 11 for management information that corresponds to the administrator flag "1" and page identifier "URL4". In other words, the management information determination unit 133 searches for the record with "ID=4" in FIG. 11.

Next, the execution unit 134 obtains the process identifier "send change information" that is paired with the management information that was found.

Next, the execution unit 134 executes the process identified by the acquired process identifier "send change information" and acquires the process result. That is, the execution unit 134 executes the process described using the flowchart in FIG. 9. As a result, the execution unit 134 acquires the process result, which is change information that changes the webpage identified by the page identifier "URL4".

Next, the processing result transmission unit 141 transmits the acquired processing result, that is, the change information, to the terminal device 2 that transmitted the access information.

Next, the terminal receiving unit 25 of the terminal device 2 receives the change information from the information processing device 1.

Then, the terminal output unit 26 outputs the received web page and the received change information, resulting in a web page in which the page in FIG. 15 has been rewritten. An example of such an output is shown in FIG. 20. In FIG. 20, vertical and horizontal lines have been added compared to FIG. 15.

This process allows the user who is the administrator of the page to view the modified version of the page without having to change the description of the page.

As described above, according to this embodiment, when a terminal device accesses a page, processing related to the page, etc. can be executed, and the results of the processing can be provided to the terminal device.

Furthermore, according to this embodiment, when a terminal device accesses a page, a process related to the page, etc., is executed to obtain information corresponding to other users identified by the managed other user identification information, and the results of the process can be provided to the terminal device.

Furthermore, according to this embodiment, when a terminal device accesses a page, a process related to the page, etc., and identified by a managed process identifier is executed, and the results of the process can be provided to the terminal device.

In addition, according to this embodiment, when a terminal device accesses a page, information about a user currently visiting that page can be obtained and that information can be provided to the terminal device.

In addition, according to this embodiment, it is possible to receive information sent from a terminal device that has accessed a page, and to transmit the received information to the terminal device of a user currently visiting that page, etc.

Furthermore, according to this embodiment, when a terminal device accesses a page, operation identification information that identifies a user's operation on the page, etc. is statistically processed, the statistical processing result is obtained, and the statistical processing result can be provided to the terminal device.

Furthermore, according to this embodiment, when a terminal device accesses a page, a process for changing the contents of the page can be performed, and the change information resulting from the process can be provided to the terminal device.

Furthermore, according to this embodiment, when a terminal device accesses a page, it can receive the results of processing related to that page, etc., and output them together with the page.

In this embodiment, for example, when embedded information, which is the tag shown in FIG. 21, is embedded in the script of a web page to be viewed (for example, the web page in FIG. 15), the terminal processing unit 23 of the terminal device 2 acquires the embedded information and interprets the embedded information, whereby the terminal transmitting unit 24 can transmit the access information acquired by the terminal access information acquiring unit 232 to the information processing device 1. Then, the terminal receiving unit 25 receives the processing result from the information processing device 1. Furthermore, the terminal output unit 26 can output the web page and the processing result, for example, as shown in FIGS. 16 to 20.

The processing in this embodiment may be realized by software. This software may be distributed by software download or the like. This software may be recorded on a recording medium such as a CD-ROM and distributed. This also applies to other embodiments in this specification. The software that realizes the information processing device 1 in this embodiment is a program as follows. In other words, this program is a program that causes a computer that can access a management information storage unit in which one or more pieces of management information having user identification information that identifies a user and page identification information that identifies a page to be stored to function as an access information receiving unit that receives access information having a user identifier and a page identifier that identifies a page accessed by a user identified by the user identifier, a management information determining unit that determines management information corresponding to the user identifier and page identifier contained in the access information, an execution unit that executes processing corresponding to the management information determined by the management information determining unit and obtains the processing result, and a processing result transmitting unit that transmits the processing result obtained by the execution unit.

The software for realizing the terminal device 2 in this embodiment is the following program. In other words, this program causes a computer that can access a terminal storage unit in which a user identifier is stored to function as a terminal reception unit that receives a page identifier that identifies a page, a page acquisition unit that acquires a page using the page identifier accepted by the terminal reception unit, a terminal access information acquisition unit that acquires access information having a user identifier of the terminal storage unit and the page identifier accepted by the terminal reception unit in response to the page acquisition unit acquiring the page, a terminal transmission unit that transmits the access information acquired by the terminal access information acquisition unit to the information processing device 1, a terminal reception unit that receives a processing result from the information processing device in response to the transmission of the access information by the terminal transmission unit, and a terminal output unit that outputs the processing result received by the terminal reception unit and the page acquired by the page acquisition unit.

(Embodiment 2)
The present embodiment differs from the first embodiment in that the page output by the terminal device and the processing result are transmitted from the information processing device to the terminal device. Note that in the first embodiment, the terminal device received the page from the server device and the processing result from the information processing device.

The conceptual diagram of information system B in this embodiment is the same as FIG. 1, which is the conceptual diagram of information system A, except for the difference in symbols. Information system B includes information processing device 4, one or more terminal devices 5, and one or more server devices 3. Information processing device 4 and server device 3 are usually so-called servers, such as cloud servers and ASP servers. The types of information processing device 4 and server device 3 do not matter. The types of terminal device 5 do not matter, such as so-called personal computers, tablet terminals, and smartphones. The information processing device 4 and terminal device 5, and the terminal device 5 and server device 3 can communicate with each other via a network such as the Internet. The information processing device 4 and server device 3 may also be able to communicate with each other via a network such as the Internet.

Figure 22 is a block diagram of information system B in this embodiment. Also, Figure 23 is a block diagram of information processing device 4 that constitutes information system B.

The information processing device 4 constituting the information system B includes a storage unit 11, a receiving unit 42, a processing unit 43, and a transmitting unit 14. The receiving unit 42 includes an access information receiving unit 121 and an operation information receiving unit 122. The processing unit 43 includes a visiting user information accumulation unit 131, an operation information accumulation unit 132, a management information determination unit 133, and an execution unit 434. The execution unit 434 includes a visiting user identification means 1341, a visiting user attribute value acquisition means 1342, a message sending and receiving means 1343, a statistical processing means 1344, a page change information acquisition means 1345, and a page configuration means 4346.

The terminal device 5 includes a terminal storage unit 21, a terminal reception unit 22, a terminal processing unit 23, a terminal transmission unit 24, a terminal reception unit 45, and a terminal output unit 46. The device processing unit 23 includes a terminal access information acquisition unit 232.

The receiving unit 42 constituting the information processing device 4 receives various types of information. The various types of information include, for example, access information, operation information, and web pages. The receiving unit 42 receives, for example, web pages from the server device 3.

The execution unit 434 constituting the processing unit 43 performs the same operations as the execution unit 134. In addition, the execution unit 434 further executes the processing performed by the page construction means 4346.

The page construction means 4346 executes processing corresponding to the management information determined by the management information determination unit 133, obtains the processing result, and obtains the page identified by the page identifier contained in the access information received by the access information receiving unit 121, and constructs a page including the page and the processing result. Note that the page including the page and the processing result may simply be information having a data structure for transmission, and does not have to be a single file.

The process of executing the process corresponding to the management information determined by the management information determination unit 133 and obtaining the processing result is the same as the process performed by the execution unit 134 described above, and therefore a detailed description thereof will be omitted.

The page construction means 4346 receives from the server device 3 a page identified by the page identifier contained in the access information received by the access information receiving unit 121. The page construction means 4346 then constructs page information to be output on the terminal device 5 using the acquired processing result and the received page. Note that there is no restriction on how the page construction means 4346 combines the acquired processing result and the received page to construct the page information. For example, the page construction means 4346 incorporates the acquired processing result into the received page (e.g., an HTML file) to construct information for one page (e.g., an HTML file).

The terminal receiving unit 45 constituting the terminal device 5 receives page information from the information processing device 4 in response to the transmission of access information by the terminal transmitting unit 24.

The terminal output unit 46 uses the page information received by the terminal receiving unit 45 to output a page including the processing results.

The receiving unit 42 and the terminal receiving unit 45 are typically implemented using wireless or wired communication means, but may also be implemented using means for receiving broadcasts.

The processing unit 43, execution unit 434, and page construction means 4346 can usually be realized by an MPU, memory, etc. The processing procedures of the processing unit 43, etc. are usually realized by software, and the software is recorded in a recording medium such as a ROM. However, they may also be realized by hardware (dedicated circuitry).

The terminal output unit 46 may or may not include an output device such as a display or speaker. The terminal output unit 46 may be realized by driver software for an output device, or by a combination of driver software for an output device and an output device, etc.

Next, the operation of information system B will be described. First, an example of the operation of information processing device 4 will be described using the flowchart in FIG. 24. In the flowchart in FIG. 24, the explanation of the same steps as in the flowchart in FIG. 4 will be omitted.

(Step S2401) The processing unit 43 performs a processing result acquisition and transmission process. Return to step S401. An example of the processing result acquisition and transmission process will be described here with reference to the flowchart in FIG. 25. Note that the processing result acquisition and transmission process is a process of acquiring a processing result, receiving a web page, using the processing result and the web page to construct a page to be transmitted, and transmitting the page.

In the flowchart in Figure 24, processing ends when the power is turned off or an interrupt occurs to end processing.

Next, an example of the process result acquisition and transmission process of step S2401 will be described using the flowchart in FIG. 25. In the flowchart in FIG. 25, the description of the same steps as in the flowchart in FIG. 5 will be omitted.

(Step S2501) The page construction means 4346 acquires a page identifier contained in the received access information. Next, the page construction means 4346 uses the acquired page identifier to access the server device 3 and receive the web page identified by the page identifier.

(Step S2502) The page construction unit 4346 constructs a page using the processing result obtained in step S505 and the web page received in step S2501.

(Step S2503) The processing result transmission unit 141 transmits the page configured in step S2502, which includes the processing result. Return to upper-level processing. Note that here, the processing result transmission unit 141 normally transmits the page including the processing result to the terminal device 5.

Next, an example of the operation of the terminal device 5 will be described with reference to the flowchart in FIG. 26. In the flowchart in FIG. 26, the description of the same steps as in the flowchart in FIG. 10 will be omitted.

(Step S2601) The terminal receiving unit 45 determines whether or not a page including a processing result has been received from the information processing device 4. If a page has been received, the process proceeds to step S2602; if a page has not been received, the process proceeds to step S1008.

(Step S2602) The terminal output unit 46 outputs a page including the processing result received in step S2601. Return to step S1001.

In the flowchart in Figure 26, processing ends when the power is turned off or an interrupt occurs to end processing.

As described above, according to this embodiment, when a terminal device accesses a page, processing related to the page, etc. can be executed, and the results of the processing can be provided to the terminal device.

Furthermore, according to this embodiment, when a terminal device accesses a page, a process related to the page, etc., is executed to obtain information corresponding to other users identified by the managed other user identification information, and the results of the process can be provided to the terminal device.

Furthermore, according to this embodiment, when a terminal device accesses a page, a process related to the page, etc., and identified by a managed process identifier is executed, and the results of the process can be provided to the terminal device.

In addition, according to this embodiment, when a terminal device accesses a page, information about a user currently visiting that page can be obtained and that information can be provided to the terminal device.

In addition, according to this embodiment, it is possible to receive information sent from a terminal device that has accessed a page, and to transmit the received information to the terminal device of a user currently visiting that page, etc.

Furthermore, according to this embodiment, when a terminal device accesses a page, operation identification information that identifies a user's operation on the page, etc. is statistically processed, the statistical processing result is obtained, and the statistical processing result can be provided to the terminal device.

Furthermore, according to this embodiment, when a terminal device accesses a page, a process for changing the contents of the page can be performed, and the change information resulting from the process can be provided to the terminal device.

Furthermore, according to this embodiment, when a terminal device attempts to access a page, a process related to the page is executed, a new page is constructed that includes the result of the process and the page, and the new page is provided to the terminal device.

Furthermore, according to this embodiment, when a terminal device accesses a page, it can receive the results of processing related to that page, etc., and output them together with the page.

The software for realizing the information processing device 4 in this embodiment is the following program. In other words, this program is a program for causing a computer that can access a management information storage unit in which one or more pieces of management information having user identification information that identifies a user and page identification information that identifies a page to function as an access information receiving unit that receives access information having a user identifier and a page identifier that identifies a page accessed by a user identified by the user identifier, a management information determining unit that determines management information corresponding to the user identifier and page identifier contained in the access information, an execution unit that executes processing corresponding to the management information determined by the management information determining unit and obtains the processing results, and a processing result transmitting unit that transmits the processing results obtained by the execution unit.

In the above program, it is preferable that the execution unit executes processing corresponding to the management information determined by the management information determination unit, acquires a processing result, and includes a page construction means for acquiring a page identified by a page identifier contained in the access information received by the access information receiving unit, and constructing a page including the page and the processing result, and the processing result transmission unit is a program for causing a computer to function as a unit that transmits the page constructed by the page construction means.

The software for realizing the terminal device 5 in this embodiment is the following program. In other words, this program causes a computer that can access a terminal storage unit in which a user identifier is stored to function as a terminal reception unit that receives a page identifier that identifies a page, a terminal access information acquisition unit that acquires access information having a user identifier of the terminal storage unit and a page identifier accepted by the terminal reception unit, a terminal transmission unit that transmits the access information acquired by the terminal access information acquisition unit to the information processing device 4, a terminal reception unit that receives a page including a processing result from the information processing device in response to the transmission of the access information by the terminal transmission unit, and a terminal output unit that outputs the page received by the terminal reception unit.

FIG. 27 also shows the appearance of a computer that executes the programs described in this specification to realize the information processing device 1, terminal device 2, etc. of the various embodiments described above. The above-mentioned embodiments can be realized by computer hardware and a computer program executed thereon. FIG. 27 is an overview of this computer system 300, and FIG. 28 is a block diagram of system 300.

In FIG. 27, computer system 300 includes computer 301, which includes CD-ROM drive 3012, keyboard 302, mouse 303, and monitor 304.

In FIG. 28, computer 301 includes CD-ROM drive 3012, MPU 3013, bus 3014, ROM 3015, RAM 3016, and hard disk 3017. ROM 3015 stores programs such as a boot-up program. RAM 3016 is connected to MPU 3013, and temporarily stores instructions for application programs and provides temporary storage space. Hard disk 3017 typically stores application programs, system programs, and data. Although not shown here, computer 301 may further include a network card that provides connection to a LAN.

A program that causes the computer system 300 to execute the functions of the information processing device 1 of the above-mentioned embodiment may be stored on a CD-ROM 3101, inserted into the CD-ROM drive 3012, and then transferred to the hard disk 3017. The program may also be sent to the computer 301 via a network (not shown) and stored on the hard disk 3017. The program is loaded into the RAM 3016 when executed. The program may also be loaded directly from the CD-ROM 3101 or the network.

The program does not necessarily have to include an operating system (OS) or a third-party program that causes the computer 301 to execute the functions of the information processing device 1 of the above-described embodiment. The program only needs to include an instruction portion that calls appropriate modules in a controlled manner to obtain the desired results. How the computer system 300 operates is well known, and a detailed description will be omitted.

In the above program, the steps of transmitting information and receiving information do not include processing performed by hardware, such as processing performed by a modem or interface card in the transmission step (processing that is performed only by hardware).

The program may be executed by a single computer or multiple computers. In other words, the program may be executed by centralized processing or distributed processing.

Furthermore, in each of the above embodiments, it goes without saying that two or more communication means present in one device may be realized physically by one medium.

In addition, in each of the above embodiments, each process may be realized by centralized processing in a single device, or may be realized by distributed processing in multiple devices.

The present invention is not limited to the above-described embodiment, and various modifications are possible, and it goes without saying that these are also included within the scope of the present invention.

As described above, the information processing device according to the present invention has the effect of executing processing related to a page, etc., when a terminal device accesses the page, and providing the results of the processing to the terminal device, and is useful as a server, etc.

A, B Information system 1, 4 Information processing device 1, 3 Server device 2, 5 Terminal device 11 Storage unit 12, 42 Reception unit 13, 43 Processing unit 14 Transmission unit 21 Terminal storage unit 22 Terminal reception unit 23 Terminal processing unit 24 Terminal transmission unit 25, 45 Terminal reception unit 26, 46 Terminal output unit 31 Server storage unit 32 Server reception unit 33 Server processing unit 34 Server transmission unit 35 Server reception unit 36 Server output unit 111 Management information storage unit 112 User information storage unit 113 Visiting user information storage unit 114 Operation information storage unit 121 Access information reception unit 122 Operation information reception unit 131 Visiting user information storage unit 132 Operation information storage unit 133 Management information determination unit 134, 434 Execution unit 141 Processing result transmission unit 231 Page acquisition unit 232 Terminal access information acquisition unit 1341 Visiting user identification means 1342 Visiting user attribute value acquisition means 1343 Message transmission/reception means 1344 Statistical processing means 1345 Page change information acquisition means 1346 Change information transmission means 4346 Page configuration means

Claims (4)

a terminal storage unit in which a user identifier is stored;
a terminal reception unit for receiving a page identifier for identifying a page;
a page acquisition unit that acquires a page by using the page identifier accepted by the terminal acceptance unit;
a terminal access information acquisition unit that acquires access information having a user identifier of the terminal storage unit and a page identifier accepted by the terminal acceptance unit in response to the page acquisition unit acquiring the page;
a terminal transmitting unit that transmits the access information acquired by the terminal access information acquiring unit to an information processing device;
a terminal receiving unit that receives a processing result from the information processing device in response to the access information transmitted by the terminal transmitting unit;
a terminal output unit that outputs the processing result received by the terminal receiving unit and the page acquired by the page acquiring unit,
embedded information, which is information for accessing the information processing device, is embedded in the page acquired by the page acquisition unit;
The terminal access information acquisition unit
Obtaining embedded information from the page;
The terminal transmission unit
The terminal device transmits the access information acquired by the terminal access information acquisition unit to the information processing device using the embedded information. The information processing device includes:
a management information storage unit for storing one or more pieces of management information having user identification information for identifying a user, page identification information for identifying a page, and a process identifier for identifying a process;
an access information receiving unit that receives access information having a user identifier and a page identifier that identifies a page accessed by a user identified by the user identifier;
a management information determination unit that determines management information corresponding to the user identifier and the page identifier contained in the access information;
an execution unit that executes a process identified by a process identifier included in the management information determined by the management information determination unit, and acquires a processing result;
The terminal device according to claim 1 , further comprising: a processing result transmission unit that transmits the processing result acquired by said execution unit. An information processing method implemented by a terminal storage unit in which a user identifier is stored, a terminal reception unit, a page acquisition unit, a terminal access information acquisition unit, a terminal transmission unit, a terminal reception unit, and a terminal output unit,
a terminal receiving step in which the terminal receiving unit receives a page identifier that identifies a page;
a page acquisition step in which the page acquisition unit acquires a page by using the page identifier accepted by the terminal acceptance unit;
a terminal access information acquisition step in which the terminal access information acquisition unit acquires access information having a user identifier of the terminal storage unit and the page identifier accepted in the terminal acceptance step in response to the page being acquired in the page acquisition step;
a terminal transmission step in which the terminal transmission unit transmits the access information acquired in the terminal access information acquisition step to an information processing device;
a terminal receiving step in which the terminal receiving unit receives a processing result from the information processing device in response to the access information transmitted by the terminal transmitting step;
a terminal output step in which the terminal output unit outputs the processing result received in the terminal reception step and the page acquired in the page acquisition step;
embedded information, which is information for accessing the information processing device, is embedded in the page acquired by the page acquisition unit;
In the terminal access information acquisition step,
Obtaining embedded information from the page;
In the terminal transmission step,
The information processing method further comprises transmitting the access information acquired by the terminal access information acquisition unit to the information processing device using the embedded information. A computer that can access a terminal storage unit in which a user identifier is stored,
a terminal reception unit for receiving a page identifier for identifying a page;
a page acquisition unit that acquires a page by using the page identifier accepted by the terminal acceptance unit;
a terminal access information acquisition unit that acquires access information having a user identifier of the terminal storage unit and a page identifier accepted by the terminal acceptance unit in response to the page acquisition unit acquiring the page;
a terminal transmitting unit that transmits the access information acquired by the terminal access information acquiring unit to an information processing device;
a terminal receiving unit that receives a processing result from the information processing device in response to the access information transmitted by the terminal transmitting unit;
a program for causing the terminal to function as a terminal output unit that outputs the processing result received by the terminal receiving unit and the page acquired by the page acquiring unit,
embedded information, which is information for accessing the information processing device, is embedded in the page acquired by the page acquisition unit;
The terminal access information acquisition unit
Obtaining embedded information from the page;
The terminal transmission unit
A program for causing the computer to function as a device that transmits the access information acquired by the terminal access information acquisition unit to the information processing device using the embedded information.

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