JP7477191B2 - Server, multifunction telephone, seat reservation system, seat reservation method and program for free address office seat reservation - Google Patents

Description

This disclosure relates to a server, a multi-function telephone, a seat reservation system, a seat reservation method, and a program for reserving seats in a free address office.

Nowadays, an increasing number of companies are adopting free address offices, where employees and other users work at seats of their choice, rather than at fixed seats assigned to each employee. In such cases, due to factors such as cost and security, fixed-line multi-function telephones may be installed instead of lending users individual dedicated mobile devices such as smartphones as a means of communication (see, for example, Patent Document 1).

JP 2021-093684 A

The following analysis was performed by the inventor.

In such a free address office, for example, if each seat is equipped with a multi-function telephone, users often want to use the same settings for various user settings such as telephone numbers, telephone directories, history, and function button settings, even when selecting or changing seats, without having to reset them each time.

The objective of the present disclosure is, among other things, to provide a server, a multi-function telephone, a seat reservation system, a seat reservation method, and a program for reserving seats in a free address office, which contribute to facilitating the setting of unique user settings for each user of a multi-function telephone installed in the free address office.

(1) A first aspect of the present disclosure provides a server for reserving seats in a free address office including a plurality of seats.
The server,
a storage unit for storing a configuration file (hereinafter referred to as a "specific configuration file") in which specific user settings of a multifunction telephone for each user of the free address office are recorded;
A seat determination unit that determines a seat in response to a seat reservation operation in a device other than a multi-function telephone that is installed in a seat to be reserved by a user ; and
The seat reservation system further includes a transmitting unit that transmits a download instruction signal to a multifunction telephone installed in the seat determined by the seat determination unit, the download instruction signal instructing the multifunction telephone to download a specific configuration file for the user who performed the seat reservation operation (mode 1).
(2) According to a second aspect of the present disclosure, a multi-function telephone is provided that is installed on a seat included in an office area in a free address office.
The multifunction telephone comprises:
a receiving unit that receives, from a server to which the multifunction telephone is connected, a download instruction signal that instructs the downloading of a specific configuration file for a user who has performed a seat reservation operation on a device other than the multifunction telephone ;
a setting storage unit in which user settings for users of the free address office are stored;
The user settings stored in the setting storage unit are updated based on the specific configuration file downloaded in response to the download instruction signal (mode 5).
(3) According to a third aspect of the present disclosure, there is provided a seat reservation system including any one of the above servers and any one of the above multifunction telephones (mode 8).
(4) A fourth aspect of the present disclosure provides a seat reservation method for a free address office including a plurality of seats, each equipped with a multifunction telephone.
The method comprises:
The server determines a seat in response to a seat reservation operation on a device other than a multi-function telephone installed in the seat to be reserved by the user ;
A multi-function telephone installed in the determined seat downloads a specific configuration file for the user who performed the seat reservation operation;
The method further includes updating user settings stored in the multifunction telephone installed in the determined seat based on the specific configuration file (mode 9).

In the server of the above embodiment 1,
It is preferable that the transmitting unit of the server is further configured to transmit, to the multifunction telephone installed at the determined seat, a termination signal instructing the downloading of a configuration file (hereinafter referred to as a "non-specific configuration file") in which settings not specific to a specific user are recorded in response to a business termination operation, or a forced termination signal generated at a predetermined time instructing the downloading of the non-specific configuration file (form 2).
In the server of the above embodiment 1 or 2,
It is preferable that the seat reservation operation is a login operation to the server via a seat specifying means (mode 3).
In any one of the servers according to the above first to third aspects,
the server further includes a schedule storage unit for storing schedules of each user of the free address office;
It is preferable that the transmitting unit is further configured to transmit the user's schedule stored in a schedule storage unit to the multifunction telephone (mode 4) .
In the multifunction telephone of the above aspect 5,
The receiving unit is further configured to receive from the server a termination signal instructing to download a non-specific configuration file in response to a business termination operation, or a forced termination signal generated at a predetermined time instructing to download a non-specific configuration file;
It is preferable that the user settings stored in the setting storage unit are updated based on the non-specific configuration file downloaded in response to the termination signal or the forced termination signal (mode 6) .
In the multifunction telephone of the above-mentioned form 5 or 6,
the receiving unit is further configured to receive a user's schedule stored in a schedule storage unit of the server;
It is preferable that the multifunction telephone further includes a display unit for displaying the received user's schedule (mode 7).

The above program can be recorded on a computer-readable (non-transient) storage medium. That is, the present disclosure can also be embodied as a computer program product. The program is input to the computer device via an input device or a communication interface from the outside, stored in a storage device, and drives the processor according to predetermined steps or processes, and can display the processing results, including intermediate states as necessary, at each stage via a display device, or can communicate with the outside via the communication interface. As an example, a computer device for this purpose typically includes a processor, a storage device, an input device, a communication interface, and a display device as necessary, which are connectable to each other via a bus.

This disclosure and its aspects can, among other things, contribute to making it easier for each user to set their own user settings.

1 is an example of a seat reservation system for a free address office according to a first embodiment of the present disclosure. 2 illustrates an example of a server 10 according to a first embodiment of the present disclosure. 1 shows an example of a multifunction phone 60 according to a first embodiment of the present disclosure. 1 illustrates an example of a login form 70 according to a first embodiment of the present disclosure. 13 is an example of a seat reservation image 80 displayed on a display unit of an information terminal according to the first embodiment of the present disclosure. 1 is a flowchart of an example of seat reservation according to the first embodiment of the present disclosure. 13 is a flowchart of an example of seat reservation according to a second embodiment of the present disclosure. 13 shows an example of a server 10' according to a third embodiment of the present disclosure. 13 is an example of a user's schedule 90 displayed on a display unit of a multifunction phone according to a third embodiment of the present disclosure. 1 is an example of a seat reservation system for a free address office according to a specific embodiment of the present disclosure. FIG. 2 is a block diagram illustrating an example of a configuration of hardware resources.

The following provides an overview of the present disclosure. The reference numerals in the drawings attached to this overview are intended solely to aid in the understanding of the present disclosure, and are not intended to limit the present disclosure to the illustrated embodiment. The connection lines between the blocks in each drawing include both bidirectional and unidirectional lines. One-way arrows are used to diagrammatically indicate the flow of signals, information, data, etc., and do not exclude bidirectionality. The connections between the blocks in each drawing can be wired or wireless. The program is executed via a computer device, which includes, for example, a processor, a storage device, an input device, a communication interface, and a display device as necessary, and the computer device is configured to be able to communicate with devices (including computers) within or outside the device via the communication interface, whether wired or wireless.

In this disclosure, "network" includes any network that mediates the interconnection of multiple information processing devices, such as the Internet, an intranet, etc.

In this disclosure, "connection" can include both wireless and wired methods.

In the following description and drawings, elements having the same or common functions are designated by the same drawing reference numbers.

In addition, in the following explanation and drawings, "step" is represented by "S."

(First embodiment)
FIG. 1 illustrates an example of a seat reservation system for a free address office according to a first embodiment of the present disclosure.

The free address office seat reservation system of this embodiment includes a server 10 and a plurality of multifunction telephones 60 ₁₁ to 60 _ij (i and j are any integers equal to or greater than 2). The multifunction telephones 60 ₁₁ to 60 _ij are provided in each of a plurality of seats 40 ₁₁ to 40 _ij (i and j are any integers equal to or greater than 2) provided in the free address office area 30, and are connected to the server via a network 20. In the following description, when there is no need to distinguish between the seats 40 ₁₁ to 40 _ij and the multifunction telephones 60 ₁₁ to 60 _ij , they will be referred to as the seats 40 and the multifunction telephones 60, respectively.

In the free address office area 30, for example, an information terminal 50 that manages the entry and exit of users may be installed near the entrance and exit gates through which free address offices inside or outside the area 30 enter and exit.

In the example shown in FIG. 1, the seats are arranged in a matrix in the form of individual booths, but this is not limiting. For example, it is also possible to adopt a form in which two or more seats are combined in any manner.

Figure 2 shows an example of a server 10 according to the first embodiment of the present disclosure.

The server 10 includes a memory unit 11, a seat determination unit 12, a transmission unit 13, an authentication unit 14, and a control unit 15. The server 10 can be configured, for example, as an in-house SNS server.

The storage unit 11 stores a configuration file (hereinafter referred to as a "specific configuration file") that records specific user settings for the multifunction telephone 60 for each user in the free address office, such as the user's telephone number, telephone directory, history, and settings for the function buttons of the multifunction telephone set by the user. The storage unit 11 also stores the IP (Internet Protocol) addresses of the multifunction telephones 60 installed at each seat (specifically, commands from the server 10 to the multifunction telephones 60 are addressed to this IP address, for example). In addition, it is also possible to store the extension numbers of each user, etc.

The seat determination unit 12 is configured to determine, in response to a seat reservation operation described below, the seat designated by the seat reservation operation as the seat to be used by the user who made the designation.

The transmitting unit 13 is configured to transmit a download instruction signal to the multifunction telephone 60 installed in the seat determined by the seat determination unit 12, the download instruction signal instructing the user who performed the seat reservation operation to download a specific configuration file.

The authentication unit 14 is configured to authenticate whether or not the user who performed the seat reservation operation is a user authorized to use the free address office. For example, the authentication unit 14 performs authentication based on whether or not the user ID and password entered by the user into the server 10 when performing the seat reservation operation match the user ID and login password of the user registered in the server 10. The authentication unit 14 can also be configured to authenticate the user by biometric authentication such as fingerprint authentication, vein authentication, face authentication, and iris authentication instead of or in addition to the user ID and password. The user ID, login password, and biometric authentication information may be stored in the server 10 itself, such as the authentication unit 14 or the storage unit 11, or may be stored in another server, database, or the like connected to the server 10.

The control unit 15 is configured to control the operation of the memory unit 11, the seat determination unit 12, the transmission unit 13, and the authentication unit 14.

Figure 3 shows an example of a multifunction telephone 60 according to the first embodiment of the present disclosure.

The receiving unit 61 is configured to receive a download instruction signal from the transmitting unit 13 of the server 10, which instructs the downloading of a specific configuration file for the user who performed the seat reservation operation.

The setting storage unit 62 is configured to store user settings for users of the free address office, such as the user's telephone number, telephone directory, history, and settings of function buttons of a multi-function telephone set by the user. In some cases, the setting storage unit 62 can also be configured to store the user's schedule, such as the schedule for the current day (see Figure 9).

The user settings stored in the setting memory unit 62 can be updated based on a specific configuration file or a non-specific configuration file downloaded from the server 10.

The display unit 63 is configured to display screens for various functions of the multifunction telephone. For example, the display unit 63 can display a screen that displays the user's schedule stored in the setting storage unit 62 (see FIG. 9), a text-based input screen for a user ID and login password, etc.

The control unit 64 is configured to control the operation of the receiving unit 61, the setting storage unit 62, and the display unit 63.

Figure 4 shows an example of a login form 70 for the server 10 according to the first embodiment of the present disclosure.

The login form 70 can be displayed, for example, on the display of an information terminal 50 installed near the entrance/exit gate of the free address office area 30, the display of a PC (Personal Computer) installed on a seat 40, the display of a mobile terminal (smartphone, etc.) carried by a user, the display unit 63 of a multifunction telephone 60, etc. Note that while the illustrated login form 70 is presented in the form of an image-based GUI (Graphical User Interface), it can also be presented in any form, such as a character-based CUI (Character User Interface).

Figure 5 shows an example of a seat reservation image 80 displayed on the display unit of an information terminal 50 according to the first embodiment of the present disclosure. The information terminal 50 is a device, such as a PC or tablet, that has a relatively large screen capable of displaying at least the seat reservation image 80 and is connected to the server 10. In Figure 5, 1, ..., i, 1, ..., j (i and j are any integers equal to or greater than 2) are seat numbers in the free address office area, hatched columns represent reserved or occupied seats, blank columns represent vacant seats, and columns with "XXX" (user name) written in them represent seats that have just been reserved by a user.

The display of the seat reservation image 80 for seat reservation operations is not limited to the information terminal that manages the entry and exit of users, but can also be done, for example, on a PC installed at each seat.

Figure 6 shows a flowchart of an example of seat reservation according to the first embodiment of the present disclosure.

First, a user of a free address office enters a user ID and login password into a login form 70 (see FIG. 4) displayed on the display of an information terminal 50 installed near the entrance and exit gate of the free address office area 30. If the entered user ID and login password match the registered user ID and login password, the server 10 authenticates the user as a valid user and displays a seat reservation image 80 (see FIG. 5) on the display of the information terminal 50. The user then uses this seat reservation image 80 to make a seat reservation (S10). If the display of the information terminal 50 is configured as a touch panel, this seat reservation operation can be performed by tapping on a blank space (empty seat) on the seat reservation image 80, or by key input using a keyboard or the like connected to the information terminal 50.

Next, the server 10 determines the seat specified by the user's seat reservation operation as the reserved seat (secures the seat) (S11).

Next, the server 10 transmits an instruction signal to the multifunction telephone 60 installed in the determined seat 40 to instruct the multifunction telephone 60 to download a specific configuration file that records specific user settings associated with the user who performed the seat reservation operation, and the multifunction telephone 60, upon receiving this instruction, downloads the specific configuration file from the server 10 (S12).

Next, the multifunction telephone 60 updates the user settings stored in the setting storage unit 62 based on the downloaded specific configuration file (S13). The new user settings can then be used, for example, by restarting the multifunction telephone 60.

In this way, according to the first embodiment, a user in a free address office can simply reserve a seat and use his/her own unique user settings on the multifunction telephone installed in the reserved seat.

In addition, the server 10 may immediately send the specific configuration file to the multi-function telephone 60 after the seat is determined, or it may specify the folder and file name in which the specific configuration file is stored (in the latter case, for example, the user manually downloads the specific configuration file on the multi-function telephone 60).

After that, when leaving the office, the user performs an operation to end the business on the server 10, for example, on the information terminal 50 or the PC installed at the seat (S14). When the operation to end the business is performed, the server 10 transmits an end signal to the multifunction telephone 60 installed at the determined seat, i.e., the seat used by the user (specifically, to its IP address), instructing the download of a non-specific config file, i.e., a config file in which user settings not specific to a specific user, such as the initial settings of the multifunction telephone 60, are recorded, in other words, a config file with no settings, and the multifunction telephone 60 that receives the end signal downloads the non-specific config file (S16).

The user settings stored in the setting storage unit 62 of the multifunction telephone 60 are then updated based on the non-specific configuration file (S17). After that, the multifunction telephone 60 can be put into a logged-out state, for example, by rebooting it.

In addition, if the user does not perform the business termination operation on the day the free address office is used, the server 10 transmits a forced termination signal to the multifunction telephone 60 used by the user at a predetermined time (e.g., 0:00), instructing the multifunction telephone 60 to download a non-specific configuration file, and the multifunction telephone 60 that receives the forced termination signal downloads the non-specific configuration file (S16).

The user settings stored in the setting storage unit 62 of the multifunction telephone 60 are then updated based on the non-specific configuration file (S17). After that, the multifunction telephone 60 can be put into a logged-out state, for example, by restarting it. Therefore, even if the user forgets to end the business, the multifunction telephone 60 can be put into a logged-out state the next day.

(Modification of the first embodiment)
In the first embodiment, a user reserves a seat on the day the free address office is used, but a seat can also be reserved in advance. In this case, the user reserves a seat by specifying a date (and, if necessary, a start time) in advance, for example, on the information terminal 50. In response to this, when the user who reserved the seat logs into the server 10 on the day of use, the server 10 transmits a download instruction signal to the multifunction telephone 60 installed at the reserved seat, instructing the user to download a specific configuration file of the user. Alternatively, the server 10 may transmit a download instruction signal to the multifunction telephone 60 installed at the reserved seat at a predetermined time (for example, 0:30 on the day of use) instructing the user who reserved the seat to download a specific configuration file of the user who reserved the seat.

Second Embodiment
In this embodiment, instead of using a seat reservation image 80 displayed on the display of an information terminal 50 or a PC or the like installed at a seat, a seat is reserved via a seat identification means, which is a means for identifying individual seats, using a mobile terminal or the like carried by a user that can connect to a server.

Figure 7 shows a flowchart of an example of seat reservation (part) according to the second embodiment of the present disclosure.

First, a user of the free address office goes to an empty seat in the free address office area 30 and reads a QR code (registered trademark) attached to the desk or the like, which is an example of a seat identification means, with a mobile terminal (S20). Whether or not a seat is empty can be confirmed, for example, by looking at an image similar to the seat reservation image 80 shown in FIG. 5, which is displayed on the display unit of an information terminal 50 installed near the entrance and exit gate of the free address office area 30. The mobile terminal is typically a smartphone, but it can be any device that can connect to a server and enable a login operation. Furthermore, instead of the QR code (registered trademark), for example, a barcode can also be used.

Next, the user moves to a URL (Uniform Resource Locator) that specifies the address and seat number of the server 10 stored in the QR code (registered trademark), and enters the user ID and login password in the login form displayed on the display unit of the mobile terminal to log in to the server 10 (S21). Note that the login form displayed on the display unit of the mobile terminal is presented in the form of an image-based GUI, a text-based CUI, or the like, similar to the login form 70 shown in FIG. 4.

Then, if the input user ID and login password match the registered user ID and login password, the server 10 determines (or reserves) the seat identified by the QR code (registered trademark) as the seat reserved by the user (S22). The subsequent processing is the same as S12 and subsequent steps in the flowchart shown in FIG. 6 according to the first embodiment.

In this way, according to the second embodiment, a user in a free address office can simply log in to the server via the seat identification means, reserve or secure a seat with simple operations without having to start up a PC installed at the seat, and use user settings specific to the user on the multi-function telephone installed at the reserved seat.

(Modification of the second embodiment)
In the second embodiment, a QR code (registered trademark) or the like that can be read by a mobile terminal is affixed to a desk of a seat or the like, but the QR code (registered trademark) or the like may also be displayed on the display unit of an information terminal 50 installed near the entrance and exit gate of the free address office area 30 when a column corresponding to a vacant seat is tapped on a seat reservation image 80 displayed on the display unit of the information terminal 50.

Furthermore, the seat identification means can be any means that has the same function as a QR code (registered trademark), etc. For example, the desk or PC at the seat can be equipped with an NFC (Near Field Communication) chip that can communicate with a mobile terminal.

Furthermore, if a biometric authentication device associated with a seat is used as a seat identification means, the login operation to the server 10 is made even easier than when a QR code (registered trademark) or the like is used.

Third Embodiment
FIG. 8 illustrates an example of a server 10' according to a third embodiment of the present disclosure.

The server 10' includes a schedule storage unit 16 in addition to the components included in the server 10 of the first embodiment. The storage unit 11, seat determination unit 12, transmission unit 13, authentication unit 14, and control unit 15 of the server 10' have substantially the same or common functions as the storage unit 11, seat determination unit 12, transmission unit 13, authentication unit 14, and control unit 15 of the server 10 of the first embodiment.

The schedule storage unit 16 stores the schedules of each user in the free address office, particularly the schedule for the current day. Note that the user's schedule can also be obtained from personal information management software such as Outlook (registered trademark) stored on another server, etc.

The processing flow in this embodiment is basically the same as that shown in the flowchart of an example of seat reservation according to the first embodiment shown in FIG. 6. However, this embodiment differs from the first embodiment in the following respects. That is, in S12 of FIG. 6, the server 10' instructs the multifunction telephone 60 to download a specific configuration file, and then converts the schedule of the user stored in the schedule storage unit 16, for example, into HTML format and transmits it to the multifunction telephone 60 installed at the reserved seat. In response to this, in S13 of FIG. 6, the multifunction telephone 60 stores the received schedule, for example, in the setting storage unit 62, and displays the schedule on the display unit 63 in response to a request from the user (see FIG. 9).

In this way, according to the third embodiment, a user who comes to work in a free address office can check the day's schedule without turning on their PC.

In addition, at a predetermined time (e.g., 17:00), the next day's schedule may be automatically displayed on the display unit 63 of the multi-function telephone 60.

(Modification of the third embodiment)
The schedule displayed on the display unit 63 of the multi-function telephone 60 may be used to operate the multi-function telephone 60 to display an alarm or a pop-up display at a specified time. Also, the displayed conference schedule may be used to allow participation in a conference using the multi-function telephone 60.

Figure 10 shows an example of a seat reservation system for a free address office according to a specific embodiment of the present disclosure.

In this embodiment, the servers 10 and 10' in the above embodiment are configured as an in-house SNS server 110, and the seat reservation system includes the in-house SNS server 110, a workflow control server (UIP: UNIVERGE Integration Platform) 12, a private branch exchange 130, and a message notification server 140.

A user reserves or secures a seat in the free address office using the in-house SNS server 110. The in-house SNS system 110 stores a profile (department name, job title), extension number, mobile phone number, email address, presence information (commencement/leave work/office work/telework, etc.) and schedule corresponding to the user ID. The in-house SNS system 110 also stores the reservation status of seats in the free address office and the IP address of the multi-function phone 150 corresponding to the seat. The in-house SNS server 110 is connected to the workflow control server (UIP) 120 via a network.

In this embodiment, the in-house SNS server 110 and workflow control server (UIP) 120 are configured as a cloud-based CTI (Computer Telephony Integration) system installed on the cloud, but these servers can also be configured as an on-premise system installed within the company.

The workflow control server (UIP) 120 is connected to the private branch exchange 130 and the message notification server 140 via a network. The workflow control server (UIP) 120 and the private branch exchange 130 transmit and receive call control information that controls telephones such as outside lines and internal lines of the private branch exchange 130. The private branch exchange 130 performs call control. In addition, the multi-function telephone 150 is connected to the network and accommodated in the private branch exchange 130. The in-house SNS server 110 notifies the application of the user's PC or smartphone via the message notification server 140.

In this embodiment, the multifunction telephone 150 is accommodated in the private branch exchange 130, i.e., the in-house SNS server 110 is connected to the multifunction telephone 150 via the private branch exchange 130. Therefore, the configuration files, etc. stored in the memory unit 11 of the servers 10, 10' in the first embodiment, etc., can also be stored in the private branch exchange 130.

The control unit according to the above embodiment can be configured with so-called hardware resources (information processing device, computer), and can use a configuration as shown in FIG. 11. For example, the hardware resource 200 includes a processor 201, a memory 202, a network interface 203, etc., which are connected to each other by an internal bus 204.

However, the configuration shown in FIG. 11 is not intended to limit the hardware configuration of the hardware resource 200. The hardware resource 200 may include hardware (e.g., an input/output interface) that is not shown. The processor 201 may be, for example, a CPU (Central Processing Unit), an MPU (Micro Processor Unit), or a GPU (Graphics Processing Unit).

In addition, the memory 202 may be, for example, a RAM (Random Access Memory), a ROM (Read Only Memory), a HDD (Hard Disk Drive), or a SSD (Solid State Drive).

Furthermore, the network interface 203 may be, for example, a LAN (Local Area Network) card, a network adapter, a network interface card, etc.

Furthermore, the functions of the hardware resource 200 are realized by a processing module. The processing module is realized, for example, by the processor 201 executing a program stored in the memory 202. The program can be downloaded via a network or updated using a storage medium on which the program is stored. Furthermore, the processing module may be realized by a semiconductor chip. In other words, it is sufficient that the functions performed by the processing module are realized by the execution of software in some kind of hardware.

In this way, this disclosure makes it possible to configure various settings specific to users of multi-function telephones simply by reserving or securing a seat in a free address office using a server such as an in-house SNS server.

Furthermore, with this disclosure, even if the user forgets to end the business, the multifunction phone can be logged out the next day.

Furthermore, with this disclosure, by reserving or securing a seat using an identification mark such as a QR code, a user who comes to work in a free address office can reserve or secure a seat in the free address office with simple operations without having to turn on a PC.

Furthermore, with this disclosure, by reserving or securing a seat in a free address office using a server such as an in-house SNS server, the schedule is displayed on a multi-function phone, allowing the user to check the day's schedule without having to turn on a PC.

Note that while each of the above embodiments assumes a free address office within the same company, the invention can also be applied to coworking spaces or shared offices where multiple companies or individuals as members share a free address style office area.

A part or all of the above-described embodiments can be described as, but is not limited to, the following supplementary notes.
[Supplementary Note 1] A server for reserving seats in a free address office that includes multiple seats.
The server,
a storage unit for storing a configuration file (hereinafter referred to as a "specific configuration file") in which specific user settings of a multifunction telephone for each user of the free address office are recorded;
A seat determination unit that determines a seat in response to a seat reservation operation; and
The system includes a transmitting unit that transmits a download instruction signal to a multifunction telephone installed in the seat determined by the seat determination unit, instructing the multifunction telephone to download a specific configuration file for the user who performed the seat reservation operation.
[Appendix 2] In the above server,
The transmission unit of the server is further configured to transmit to the multifunction telephone installed at the determined seat a termination signal instructing the downloading of a configuration file (hereinafter referred to as a "non-specific configuration file") in which settings not specific to a specific user are recorded in response to a business termination operation, or a forced termination signal generated at a predetermined time instructing the downloading of the non-specific configuration file.
[Supplementary Note 3] In the above server,
The seat reservation operation is a login operation to the server via a seat specifying means.
[Appendix 4] In the above server,
The server further includes a schedule storage unit that stores a schedule of each user of the free address office;
The transmitting unit is further configured to transmit the user's schedule stored in the schedule storage unit to the multifunction telephone.
[Appendix 5] A multi-function telephone installed at a seat included in the office area of a free address office.
The multifunction telephone comprises:
a receiving unit for receiving, from a server to which the multifunction telephone is connected, a download instruction signal for instructing to download a specific configuration file for a user who has performed a seat reservation operation;
a setting storage unit in which user settings for users of the free address office are stored;
The user settings stored in the setting storage unit are updated based on the specific configuration file downloaded in response to the download instruction signal.
[Appendix 6] In the above multifunction telephone,
The receiving unit is further configured to receive from the server a termination signal instructing to download a non-specific configuration file in response to a task termination operation, or a forced termination signal generated at a predetermined time instructing to download a non-specific configuration file;
The user settings stored in the setting storage unit are updated based on the non-specific configuration file downloaded in response to the termination signal or the forced termination signal.
[Appendix 7] In the above multifunction telephone,
The receiving unit is further configured to receive a user's schedule stored in a schedule storage unit of the server;
The multifunction telephone further includes a display unit for displaying the received user's schedule.
[Appendix 8] A seat reservation system including the above server and the above multi-function telephone.
[Appendix 9] A method for reserving seats in a free address office including a plurality of seats each equipped with a multifunction telephone.
The method comprises:
A seat is determined by the server in response to a seat reservation operation;
A specific configuration file for the user who performed the seat reservation operation is downloaded to a multifunction telephone installed in the determined seat;
and updating user settings stored in the multifunction telephone installed in the determined seat based on the specific configuration file.
[Appendix 10] In the above seat reservation method,
The seat reservation operation is a login operation to the server via a seat specifying means.
[Appendix 11] In the above seat reservation method,
In response to a business termination operation or at a predetermined time, a non-specific configuration file is downloaded to the multifunction telephone installed at the determined seat (and further, the user settings stored in the multifunction telephone are updated based on the non-specific configuration file).
[Appendix 12] In the above seat reservation method,
When the specific configuration file is downloaded, the schedules of users of the free address office stored in the server are transmitted from the server to the multifunction telephone.
[Appendix 13] A program (seat reservation program) that causes a computer to execute a seat reservation method for a free address office including a plurality of seats each equipped with a multifunction telephone.
The program is
A process of determining a seat in response to a seat reservation operation;
A process of downloading a specific configuration file for the user who performed the seat reservation operation to a multifunction telephone installed in the determined seat;
The computer is caused to execute a process of updating user settings stored in the multifunction telephone installed in the determined seat based on the specific configuration file.
[Appendix 14] In the above seat reservation program,
The seat reservation operation is a login operation to a server (or computer) via a seat specifying means.
[Appendix 15] In the above seat reservation program,
In response to a business end operation or at a predetermined time, a computer is caused to execute a process of downloading a non-specific configuration file to a multifunction telephone installed at the determined seat (and further, a process of updating the user settings stored in the multifunction telephone based on the non-specific configuration file).
[Appendix 16] In the above seat reservation program,
When the specific configuration file is downloaded to the multifunction telephone, the computer is caused to execute a process of transmitting the schedule of a user of the free address office (stored in the server).
[Supplementary Note 17] A method for controlling a server for reserving seats in a free address office including multiple seats.
The control method includes:
(The server) determines a seat in response to a seat reservation operation; and
This includes the server sending a command signal to the multifunction telephone installed in the determined seat, instructing the multifunction telephone to download a specific configuration file for the user who performed the seat reservation operation.
[Supplementary Note 18] The above server control method includes:
The server transmits to a multifunction telephone installed in the determined seat a termination signal instructing the downloading of a non-specific configuration file in response to a business termination operation, or a forced termination signal generated at a predetermined time instructing the downloading of a non-specific configuration file.
[Supplementary Note 19] In the above server control method,
The seat reservation operation is a login operation to the server via a seat specifying means.
[Supplementary Note 20] The above server control method further includes:
The method includes transmitting the schedule of the user who performed the seat reservation operation to the multi-function telephone when the specific configuration file is downloaded.
[Appendix 21] A server control program for reserving seats in a free address office including multiple seats.
The program is
A process of determining a seat in response to a seat reservation operation; and
The computer is caused to execute a process of transmitting a command signal to the multifunction telephone installed in the determined seat, instructing the multifunction telephone to download a specific configuration file for the user who performed the seat reservation operation.
[Appendix 22] The control program of the above server is
The computer executes a process of transmitting, to a multifunction telephone installed at the determined seat, a termination signal instructing the downloading of a non-specific configuration file in response to a business termination operation, or a forced termination signal generated at a predetermined time instructing the downloading of a non-specific configuration file.
[Supplementary Note 23] In the control program of the above server,
The seat reservation operation is a login operation to the server via a seat specifying means.
[Supplementary Note 24] In the control program of the above server,
When the specific configuration file is downloaded, the computer is caused to execute a process of transmitting the schedule of the user who performed the seat reservation operation to the multi-function telephone.
[Appendix 25] A seat reservation system for a free address office including multiple seats.
The system comprises:
A server, and
and a plurality of multifunction telephones connected to the server and installed at the plurality of seats.
The server,
a storage unit for storing a configuration file (hereinafter referred to as a "specific configuration file") in which specific user settings of a multifunction telephone for each user of the free address office are recorded;
A seat determination unit that determines a seat in response to a seat reservation operation; and
The system includes a transmitting unit that transmits a download instruction signal to a multifunction telephone installed in the seat determined by the seat determination unit, the download instruction signal instructing the user who performed the seat reservation operation to download a specific configuration file for the user.
The multifunction telephone comprises:
A receiving unit for receiving the download instruction signal; and
A setting storage unit in which user settings for users of the free address office are stored.
The user settings stored in the setting storage unit of the multifunction telephone are updated based on the specific configuration file downloaded in response to the download instruction signal.
[Appendix 26] In the above seat reservation system,
The transmission unit of the server is configured to transmit, in response to a task termination operation, a termination signal instructing the multifunction telephone installed at the determined seat to download a configuration file in which settings not specific to a specific user are recorded (hereinafter referred to as a "non-specific configuration file");
the receiving unit of the multifunction telephone is further configured to receive the termination signal;
The user settings stored in a settings storage unit of the enhanced phone are updated based on the non-specific config file downloaded in response to the termination signal.
[Appendix 27] In the above seat reservation system,
The transmitting unit of the server is further configured to transmit a forced termination signal, which is generated at a predetermined time and instructs the downloading of a non-specific configuration file, to the multifunction telephone installed in the determined seat;
The receiving unit of the multifunction telephone is further configured to receive the forced termination signal;
The user settings stored in a settings storage unit of the enhanced phone are updated based on the non-specific configuration file downloaded in response to the termination signal.
[Appendix 28] In the above seat reservation system,
The seat reservation operation is a login operation to the server via a seat specifying means.
[Supplementary Note 29] In the above seat reservation system,
The server further includes a schedule storage unit that stores a schedule of each user of the free address office;
The receiving unit of the multifunction telephone is further configured to receive a user's schedule stored in the schedule storage unit of the server;
The multifunction telephone further includes a display unit for displaying the received user's schedule.
[Appendix 30] In the above server, seat reservation system, seat reservation method, seat reservation program, server control method and control program,
The login operation to the server is performed by reading with a mobile terminal an identifier (QR code (registered trademark), barcode, etc.) serving as seat identification means on which information identifying the seat is recorded (particularly provided on each seat), or by inputting (particularly a user ID and password) into a login form generated by communication between the mobile terminal and a short-range wireless communication chip serving as seat identification means.
[Appendix 31] In the above server, seat reservation system, seat reservation method, seat reservation program, server control method and control program,
The login operation to the server is performed by biometric authentication (face authentication, iris authentication, vein authentication, fingerprint authentication, etc.) in a biometric authentication device provided at each seat or associated with each seat as a seat identification means.
[Supplementary Note 32] The above-mentioned seat reservation system includes an information terminal connected to a server and having a display unit that displays a screen that enables selection of a seat within a free address office area for seat reservation.

Within the framework of the entire disclosure of the present invention (including the scope of the claims), modifications and adjustments to the embodiments and examples are possible, based on the basic technical ideas. Furthermore, within the framework of the entire disclosure of the present invention, various combinations and selections (including partial deletions) of the various disclosed elements (including each element of each claim, each element of each embodiment or example, each element of each drawing, etc.) are possible. In other words, the present invention naturally includes various modifications and amendments that a person skilled in the art would be able to make in accordance with the entire disclosure, including the scope of the claims, and the technical ideas.

10, 10' Server 11 Storage unit 12 Seat determination unit 13 Transmission unit 14 Authentication unit 15 Control unit 16 Schedule storage unit

20 network 30 free address office area 40 seats (40 ₁₁ ... 40 _ij )
50 Information terminal

60 Multifunction telephone (60 ₁₁ ... 60 _ij )
61 Receiving unit 62 Setting storage unit 63 Display unit 64 Control unit

70 Login form 80 Seat reservation image 90 User schedule

110 In-house SNS server 120 Workflow control server (UIP)
130 Private branch exchange 140 Message notification server 150 Multi-function telephone

200 Hardware Resources 201 Processor 202 Memory 203 Network Interface 204 Internal Bus

Claims (9)

A server for reserving seats in a free address office including a plurality of seats,
The server,
a storage unit for storing a configuration file (hereinafter referred to as a "specific configuration file") in which specific user settings of a multifunction telephone for each user of the free address office are recorded;
A seat determination unit that determines a seat in response to a seat reservation operation in a device other than a multi-function telephone that is installed in a seat to be reserved by a user ; and
The server includes a transmitting unit that transmits a download instruction signal to a multifunction telephone installed in the seat determined by the seat determination unit, the download instruction signal instructing the multifunction telephone to download a specific configuration file for the user who performed the seat reservation operation. 2. The server according to claim 1,
The server is further characterized in that the transmission unit of the server is configured to transmit, to a multifunction telephone installed at the determined seat, a termination signal instructing the downloading of a configuration file (hereinafter referred to as a "non-specific configuration file") in which settings not specific to a specific user are recorded in response to a business termination operation, or a forced termination signal generated at a predetermined time instructing the downloading of the non-specific configuration file. 3. The server according to claim 1,
The server, wherein the seat reservation operation is a login operation to the server via a seat specifying means. In the server according to any one of claims 1 to 3,
the server further includes a schedule storage unit for storing schedules of each user of the free address office;
The server according to the present invention, wherein the transmission unit is further configured to transmit a user's schedule stored in a schedule storage unit to the multifunction telephone. A multifunction telephone set installed at a seat included in an office area in a free address office,
The multifunction telephone comprises:
a receiving unit that receives, from a server to which the multifunction telephone is connected, a download instruction signal that instructs the downloading of a specific configuration file for a user who has performed a seat reservation operation on a device other than the multifunction telephone ;
a setting storage unit in which user settings for users of the free address office are stored;
A multifunction telephone comprising: a setting memory unit that updates the user settings stored in the setting memory unit based on the specific configuration file downloaded in response to the download instruction signal. 6. The multifunction telephone according to claim 5,
The receiving unit is further configured to receive from the server a termination signal instructing to download a non-specific configuration file in response to a business termination operation, or a forced termination signal generated at a predetermined time instructing to download a non-specific configuration file;
A multifunction telephone comprising: a setting memory unit that updates user settings stored in the setting memory unit based on the non-specific configuration file downloaded in response to the termination signal or the forced termination signal. 7. The multifunction telephone according to claim 5,
the receiving unit is further configured to receive a user's schedule stored in a schedule storage unit of the server;
The multifunction telephone further includes a display unit for displaying the received user's schedule. A seat reservation system including a server according to any one of claims 1 to 4 and a multifunction telephone according to any one of claims 5 to 7. A method for reserving seats in a free address office including a plurality of seats each equipped with a multifunction telephone, comprising the steps of:
The method comprises:
The server determines a seat in response to a seat reservation operation on a device other than a multi-function telephone installed in the seat to be reserved by the user ;
A multi-function telephone installed in the determined seat downloads a specific configuration file for the user who performed the seat reservation operation;
A seat reservation method comprising: a multifunction telephone installed in the determined seat updating user settings stored in the multifunction telephone based on the specific configuration file.

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