JP7489691B2 - Intention Survey System - Google Patents

Description

The present invention relates to an intention survey system, and in particular to an intention survey system that conducts a user awareness survey based on the responses that users make to survey items.

Modern democracy began 257 years ago in France when Rousseau wrote "The Social Contract" and developed the theory of popular sovereignty. The idea that sovereignty, that is, the supreme power of governance, resides with each and every citizen, has been expanded throughout the world and is the basis of basic human rights.
The current Constitution of Japan also clearly states that "sovereignty resides with the people," and the government exists under the trust of the people.
In the world before Rousseau, sovereignty was held and exercised by a limited number of individuals, such as kings and emperors, and as a result, individuals were forced to make sacrifices throughout history. The concept that overturns this absurdity is the theory of popular sovereignty.
However, it is highly doubtful whether the environment in modern society has been created in which sovereigns can act as sovereigns.
The main opportunities for the sovereign, who holds the highest governing power, to express their will to society are through voting in elections and responding to opinion polls. However, opportunities for elections are limited. For this reason, opinion polls are conducted as a method of ascertaining the will of the sovereign through statistical sampling, and in addition to evaluations of each policy, approval ratings for the government, etc. are regularly surveyed.

As one of the conventional techniques for smoothly carrying out the above-mentioned public opinion survey work, a public opinion survey system is disclosed in Japanese Patent Laid-Open No. 2003-233996.
In the public opinion survey system disclosed in Patent Document 1, subjects of the public opinion survey input their opinions on survey items using a portable personal computer device. The input opinions are ultimately tallied and managed by a host computer device.

JP 7-225778 A

However, conventional methods of public opinion surveys, including the public opinion survey system disclosed in Patent Document 1, have the problem that people can answer the questions even if they are unaware of the content being asked, misunderstand the content, or have only a shallow understanding of the content.
For example, in survey methods such as RDD (Random Digit Dialing), the time available for answering is limited, and it is also not possible to learn the background of the questions being asked, making it difficult to think carefully about the answers.
Due to these characteristics, opinion polls are limited to surveys aimed at grasping what is called "popular sentiment," or the feelings of the masses. Nevertheless, this survey method is used as a means of grasping the will of the sovereign, leading to a situation in which politics is greatly influenced by emotions.
The responses of citizens collected through opinion polls are not backed by shared background information such as data or facts, and by regarding these responses as the will of the people, this has become a structural problem that further disrupts the democratic system.
In societies where economic growth continued, the distribution of wealth was of paramount importance, and even if communication between the people and the government was inaccurate, policy issues were postponed as the economic pie grew.
However, in a society where rapid economic growth cannot be expected, communication between the people and the government requires a much higher level of precision.
What the democracy of the future needs is not emotion-based public sentiment, but well-thought-out public opinion based on data and facts.
Unfortunately, with the increasing commercialization of mass media such as newspapers and television, and the proliferation of online media, the information environment has been fragmented in a way that is optimized for each individual, and no method exists anywhere in the world that allows an unspecified number of people to express their opinions based on common information.
The information environment in which sovereigns cannot exist as sovereigns puts democracy in jeopardy, posing an enormous challenge to modern civilization.

The present invention was made in consideration of the above problems, and aims to provide an intention survey system that collects intentions expressed by respondents after understanding the content of the survey items, and conducts an appropriate survey on the items surveyed.

In order to achieve this object, the present invention comprises a user terminal operated by a user who answers survey items, and a survey management server that receives survey item answer information from the user terminal via a network, wherein the survey management server transmits to the user terminal survey item information including questions for the survey items, question information including quiz-style questions on content related to the survey items, and information including at least one of the correct answer to the question, the correctness or incorrectness of the user's answer to the question information, and an explanation, wherein the user terminal inputs answer information for the survey item information and transmits it to the survey management server, and when inputting the answer information for the survey item information, inputs answer information for the question information and transmits it to the survey management server, and the survey management server estimates each user's level of understanding of the survey items based on the answer information for the question information received from one or more user terminals, stores profile information indicating the profile of each user, and transmits question information on themes for which other users with a similar profile to the user have a low level of understanding to the user's user terminal.

The present invention also includes a user terminal operated by a user who answers the survey items, and a survey management server that receives the answer information for the survey items from the user terminal via a network, and the survey management server transmits to the user terminal, together with survey item information including questions for the survey items, reference information explaining the contents of the survey items, question information including quiz-style questions on content related to the survey items, and information including at least one of the correct answer to the question, the correctness or incorrectness of the user's answer to the question information, and an explanation, and the user terminal inputs the answer information for the survey item information and transmits it to the survey management server, and when the answer information for the survey item information is input, displays reference information, inputs answer information for the question information and transmits it to the survey management server, and the survey management server estimates each user's level of understanding of the survey items based on the answer information for the question information received from one or more user terminals, stores profile information indicating the profile of each user, and transmits question information or reference information on themes for which other users with a similar profile to the user have a low level of understanding to the user's user terminal.

The present invention also includes a user terminal operated by a user who answers the survey items, and a survey management server that receives survey item answer information from the user terminal via a network, and the survey management server transmits to the user terminal, together with survey item information including questions for the survey items, question information including quiz-style questions with content related to the survey items, and information including at least one of the correct answer to the question, the correctness or incorrectness of the user's answer to the question information, and an explanation, and the user terminal inputs answer information for the survey item information and transmits it to the survey management server, and, when inputting the answer information for the survey item information, inputs answer information for the question information and transmits it to the survey management server, and the survey management server estimates each user's level of understanding of the survey items based on the answer information for the question information received from one or more user terminals, classifies each user into groups based on media information indicating media related to or of interest to each user, and transmits question information for themes with low levels of understanding of users in the group to which the user belongs to to the user's user terminal.
The present invention also includes a user terminal operated by a user who answers the survey items, and a survey management server that receives the answer information for the survey items from the user terminal via a network, and the survey management server transmits to the user terminal, together with survey item information including the questions for the survey items, reference information explaining the contents of the survey items, question information including quiz-style questions on content related to the survey items, and information including at least one of the correct answers to the questions, the correctness or incorrectness of the user's answer to the question information, and an explanation, and the user terminal inputs the answer information for the survey item information and transmits it to the survey management server, and when the answer information for the survey item information is input, displays reference information, inputs answer information for the question information and transmits it to the survey management server, and the survey management server estimates each user's level of understanding of the survey items based on the answer information for the question information received from one or more user terminals, classifies each user into groups based on media information indicating media related to or of interest to each user, and transmits question information or reference information for themes for which users in the group to which the user belongs have a low level of understanding to the user's user terminal.
In addition, according to the intention survey system of the present invention, the system further includes a politician terminal operated by the politician who answers the questions in the question information, and the survey management server receives information on the answers to the question information from the politician terminal, estimates the politician's level of understanding of the survey items based on the information on the answers to the question information received from the politician terminal, and transmits the information on the estimated level of understanding of the politician to the user terminal as reference information.

Furthermore, according to the intention survey system of the present invention, the survey management server generates survey result information indicating the survey results of the survey items for each level of understanding based on the response information of the survey item information.

Furthermore, according to the intention expression survey system of the present invention, the survey management server transmits to the user terminal information indicating the user's level of understanding estimated based on the answer information of the question information received from the user terminal, and the user terminal displays, together with the information indicating the user's level of understanding, information that allows the user to select whether or not to re-answer the question information.

In addition, according to the intention expression survey system of the present invention, the user terminal is characterized in that, based on information indicating the user's level of understanding, it displays information that allows the user to select whether or not to re-answer the question information only if the level of understanding is below a predetermined value.

In addition, any combination of the above components, or mutual substitution of the components or expressions of the present invention among methods, devices, systems, computer programs, and recording media storing computer programs, are also valid aspects of the present invention.

In the intention survey system of the present invention, the survey management server transmits to the user terminal survey item information including questions for the survey items, as well as reference information explaining the contents of the survey items and question information including questions to enhance understanding of the survey items, and the user terminal inputs answer information for the survey item information and transmits it to the survey management server, and when inputting the answer information for the survey item information, displays reference information and inputs answer information for the question information and transmits it to the survey management server, making it possible to collect expressions of intention made by users who have understood the contents of the survey items and conduct appropriate surveys on the items surveyed.

1 is a diagram showing a configuration of an intention investigation system according to a first embodiment of the present invention. FIG. FIG. 2 is a diagram illustrating a configuration of a user terminal according to the first embodiment of the present invention. 2 is a diagram showing a configuration of an investigation management server in the first embodiment of the present invention. FIG. 3 is a diagram showing an example of a data configuration of a user DB of the investigation management server in the first embodiment of the present invention; FIG. 4 is a diagram showing an example of a data configuration of a survey item DB of the survey management server in the first embodiment of the present invention; FIG. 4 is a diagram showing an example of a data configuration of an investigation result DB of the investigation management server in the first embodiment of the present invention; FIG. 11 is a diagram showing an example of response results to a survey item managed in a survey result DB in the first embodiment of the present invention. FIG. FIG. 11 is a diagram showing an example of a weighted answer result managed by a survey result DB in the first embodiment of the present invention. 4 is a diagram showing an example of a data configuration of a question answer result DB of the investigation management server in the first embodiment of the present invention; FIG. 13 is a diagram showing an example of the data configuration of a weighting table of the investigation management server in the first embodiment of the present invention; FIG. FIG. 2 is a diagram showing a configuration of an investigation side terminal in the first embodiment of the present invention. 4 is a sequence chart showing a flow of operations performed by the intention expression survey system when investigating a user's intention in the first embodiment of the present invention. 4 is a sequence chart showing a flow of operations performed by the intention expression survey system when investigating a user's intention in the first embodiment of the present invention. 4 is a sequence chart showing a flow of operations performed by the intention expression survey system when investigating a user's intention in the first embodiment of the present invention. FIG. 11 is a diagram showing an example of survey item information displayed on a user terminal in the first embodiment of the present invention. FIG. 11 is a diagram showing an example of reference information displayed on a user terminal in the first embodiment of the present invention. FIG. 11 is a diagram showing an example of a final page of reference information displayed on a user terminal in the first embodiment of the present invention. FIG. 4 is a diagram showing an example of question information displayed on a user terminal in the first embodiment of the present invention. FIG. 11 is a diagram showing an example of correct answer rate information displayed on a user terminal in the first embodiment of the present invention. 10 is a flowchart showing a flow of output processing of answer results to survey items in the first embodiment of the present invention. 10 is a flowchart showing a flow of a reference information extraction process in the first embodiment of the present invention. 4 is a flowchart showing a flow of a process for extracting question information in the first embodiment of the present invention. 4 is a flowchart showing the flow of a process for registering answer results to a question in the first embodiment of the present invention. 4 is a sequence chart showing the flow of an operation for acquiring survey result information by the intention survey system in the first embodiment of the present invention. 4 is a sequence chart showing the flow of an operation for acquiring question answer result information by the intention survey system in the first embodiment of the present invention. FIG. 13 is a diagram showing a configuration of an investigation management server in a second embodiment of the present invention. FIG. 13 is a diagram showing an example of a data configuration of a user DB of the investigation management server in the second embodiment of the present invention. FIG. 13 is a diagram showing an example of the data configuration of a keyword table of the investigation management server in the second embodiment of the present invention. A figure showing an example of the data configuration of a media TB of the investigation management server in the second embodiment of the present invention. 13 is a sequence chart showing a flow of an operation for classifying users into groups based on user text data in the second embodiment of the present invention. 13 is a sequence chart showing a flow of an operation for classifying users into groups based on media specification information in the second embodiment of the present invention. FIG. 13 is a diagram showing a configuration of an intention investigation system in a third embodiment of the present invention. FIG. 13 is a diagram showing a configuration of an investigation management server in a third embodiment of the present invention. A figure showing an example of the data configuration of a politician DB of the investigation management server in the third embodiment of the present invention. 13 is a sequence chart showing the flow of operations for acquiring survey result information on politicians by the intention survey system in the third embodiment of the present invention. 13 is a sequence chart showing the flow of an operation for acquiring information on the results of answers to questions by politicians by the intention survey system in the third embodiment of the present invention.

First Embodiment
(Overview of the first embodiment)
The intention survey system in the first embodiment of the present invention is for conducting a survey of intentions of a plurality of users in various survey items.
The survey items that are the subject of the intention survey system in this embodiment are diverse, such as public opinion polls, surveys of the intentions of an organization's decision-making body, shareholder opinion surveys, marketing surveys, and various other opinion surveys, and the content of the survey items is not particularly limited.

In the intention survey system of this embodiment, the survey management server 20 transmits survey item information indicating survey items on a predetermined theme to a plurality of user terminals 10, and collects responses to the survey items from each user.
The survey item information includes information inquiring about the user's intention regarding the survey item.
The survey item information is in the form of a question, such as "Do you think that the UK's withdrawal from the EU will have an impact on public safety throughout Europe?"

Furthermore, the survey management server 20 transmits, together with the survey items, at least one of question information and reference information related to the survey items to each user terminal 10 .
The question information is information for determining the degree of understanding of the background of the survey item or related information.
When the survey item is "Britain's withdrawal from the EU," the question information is, for example, quiz-style information related to the survey item, such as "Britain is made up of three countries: England, Scotland, and Wales. Is this true or false?"
The reference information is information that indicates the background or related information of a survey item, and is information that enhances the user's understanding of the survey item when answering the survey item.
In the case where the survey topic is "Britain's withdrawal from the EU," the reference information is information intended to enhance understanding of "Britain's withdrawal from the EU," such as "texts or videos explaining the Northern Ireland issue."

The user answers the questions in the question information and refers to the reference information to improve his/her understanding of the survey items, and then answers the questions in the survey items.
The survey management server 20 collects responses to the above survey items from each user terminal 10 .
The investigating party, which is the subject of the investigation, operates the investigating party terminal 30 to access the investigation management server 20 and view the investigation results based on the answers to the above investigation items.

As described above, since the user answers the survey items after fully understanding them, the user can express his/her intention appropriately in accordance with his/her own will without causing any misunderstandings.
The researcher can grasp the user's level of understanding of the survey item based on the answer content (correct or incorrect) of the question information.
Furthermore, by dividing users into groups according to their levels of understanding based on the answers to the question information, the researchers can effectively grasp the awareness of users according to their levels of understanding.

(Configuration of the First Embodiment)
(1) Overall Configuration of the Intention Survey System FIG. 1 is a diagram showing the configuration of the intention survey system in the first embodiment of the present invention.
As shown in the figure, the intention expression survey system is composed of user terminals 10, which are information processing devices operated by multiple users, a survey management server 20 that transmits survey item information, question information and reference information to the multiple user terminals 10 and collects and manages response information to the survey item information and answer information to the question information from the multiple user terminals 10, and a survey side terminal 30 operated by the surveying party, who is the main subject of the survey.

As shown in the figure, the survey management server 20 is communicatively connected to multiple user terminals 10 and survey side terminals 30 via a network 100 (including wired and wireless) such as the Internet or a LAN.

(2) Configuration of User Terminal 10 The user terminal 10 is an information processing device operated by a user who responds to survey item information.
For example, the user terminal 10 is an information processing device such as a smartphone, a tablet terminal, a wearable terminal, a mobile phone, a PDA, a PHS, or a PC.
The user terminal 10 communicates with the survey management server 20 via the network 100 using its communication function, and receives survey item information, question information, and reference information from the survey management server 20 .
In addition, the user terminal 10 transmits the response information of the survey item information and the answer information of the question information to the survey management server 20 .

FIG. 2 is a diagram showing a configuration of the user terminal 10 according to the first embodiment of the present invention.
As shown in the figure, the user terminal 10 is composed of a control unit 11 which is composed of a CPU etc. and controls the entire user terminal 10, an information storage unit 12 which stores various information, a communication unit 13 which communicates with the investigation management server 20 via the network 100, a display unit 14 which displays various information, and an operation unit 15 which has various keys etc. and is used to input information.
Moreover, the display unit 14 and the operation unit 15 may be integrally configured to configure a touch panel.
Each of the units 11 to 15 is connected to an internal bus, and various information and the like is input and output via this bus, and various processes are executed under the control of the control unit 11.

The control unit 11 is a processing unit that controls the entire user terminal 10, and is configured, for example, by an electronic circuit such as a CPU (Central Processing Unit) or an integrated circuit such as an FPGA (Field-Programmable Gate Array).
The control unit 11 executes reading of information from the information storage unit 12 and writing of information to the information storage unit 12 .

The information storage unit 12 is a device for storing information, such as a hard disk, a memory, or a semiconductor element.
The information storage unit 12 has an area for storing the programs executed by the control unit 11, a working area (such as a RAM) that is temporarily used when the control unit 11 executes processing, and the like.
The control unit 11 reads out the programs stored in the information storage unit 12, develops them in the work area, and executes various processes.

The communication unit 13 is an interface that controls communication with the investigation management server 20 via the network 100, and includes a LAN adapter and the like.
The communication unit 13 includes a wireless transceiver and may be connected to a LAN, the Internet, etc. via wireless communication, or may be connected via a wired connection such as a cable.

The display unit 14 is a display device such as a display or a lamp.
The control unit 11 reads out an image from the information storage unit 12, and executes an image output process to generate screen information. The control unit 11 also executes an image output process on the image information received by the communication unit 13 from the investigation management server 20 to generate screen information.
The control unit 11 outputs the generated image information to the display unit 14 .
The display unit 14 displays the input image information on a screen such as a display.
The control unit 11 can also output a control signal to the display unit 14 to light up a lamp included in the display unit 14 .

The operation unit 15 includes an information input device including various keys and the like, and the information input device provides a pointing device in cooperation with the display unit 14. The operation unit 15 accepts various operations by a user or the like, and outputs a signal indicating the operation content to the control unit 11 or the like.
When the control unit 11 receives a signal indicating the operation content, the control unit 11 outputs a control signal to the display unit 14 instructing the display unit 14 to perform a screen display according to the operation content, in accordance with the content of the signal.
When the display unit 14 receives the control signal, it performs a screen display in accordance with the control signal.
The display unit 14 and the operation unit 15 may be integrated together to form a touch panel.

(3) Configuration of the survey management server 20 (a) Overall configuration of the survey management server 20 The survey management server 20 is an information processing device that manages users' personal information (user information), various information to be sent to the user terminal 10 (survey item information, question information, and reference information), and various information received from the user terminal 10 (answer information to survey item information and answer information to question information), and generates survey result information and question answer result information based on the collected answer information.
The investigation management server 20 is managed by the investigation side.

FIG. 3 is a diagram showing the configuration of the investigation management server 20 in the first embodiment of the present invention.
As shown in the figure, the survey management server 20 is composed of a control unit 21 that controls the entire survey management server 20, an information storage unit 22 that stores information such as user information and survey results, and a communication unit 23 that transmits and receives various information between the user terminal 10 and the survey side terminal 30.
Each of the units 21 to 23 is connected to an internal bus, and various information and the like is input and output via this bus, and various processes are executed under the control of the control unit 21.

The control unit 21 is a processing unit that controls the entire investigation management server 20, and is composed of, for example, an electronic circuit such as a CPU (Central Processing Unit) or an integrated circuit such as an FPGA (Field-Programmable Gate Array).
The control unit 21 executes reading of information from the information storage unit 22 and writing of information to the information storage unit 22 .

The information storage unit 22 is a device for storing information, such as a hard disk, a memory, or a semiconductor element.
The information storage unit 22 has an area for storing the programs executed by the control unit 21, a working area (such as a RAM) that is temporarily used when the control unit 21 executes processing, and the like.
The control unit 21 reads out the programs stored in the information storage unit 22, develops them in the work area, and executes various processes.

The communication unit 23 is an interface that controls communication with the user terminal 10 and the investigation terminal 30 via the network 100, and includes a LAN adapter and the like.
The communication unit 23 includes a wireless transceiver and may be connected to a LAN, the Internet, etc. via wireless communication, or may be connected via a wired connection such as a cable.

(b) Configuration of the Information Storage Unit 22 of the Investigation Management Server 20 FIG. 3 also shows the databases 221 , 222 , 223 , 224 and a table 226 stored in the information storage unit 22 of the investigation management server 20 .
As shown in the figure, the information storage unit 22 stores a user DB (database) 221 that manages user information, a survey item DB (database) 222 that manages survey item information, question information, and reference information, a survey result DB (database) 223 that manages response information to survey item information and survey result information for survey items generated based on the response information to those survey items, a question answer result DB (database) 224 that manages answer information to question information and question answer result information generated based on the answer information to those questions, and a weighting TB (table) 226 that manages weighting values used to calculate weighting when weighting the response information to survey item information by each user.

FIG. 4 is a diagram showing an example of the data configuration of the user DB 221 of the investigation management server 20 in the first embodiment of the present invention.
In the illustrated example, the user DB 221 manages a user name, user profile information, and user contact information in association with an ID (user ID) for identifying the user.
The profile information includes, for example, the user's gender, age (date of birth), address, and educational background.
The profile information may be entered and registered in advance via an information processing terminal capable of communicating with the investigation management server 20 .

Contact information includes an email address, a phone number, or a SNS (Social Networking Service) ID, etc.

FIG. 5 is a diagram showing an example of the data configuration of the survey item DB 222 of the survey management server 20 in the first embodiment of the present invention.
In the example shown in the figure, survey item DB222 manages survey item IDs, which are IDs that identify each survey item information, question IDs, which are IDs that identify question information related to the survey item information, reference IDs, which are IDs that identify reference information related to the survey item information, and theme information of the question information and reference information (e.g., elections, finance, taxes, pensions, welfare, nursing care, environmental issues, education, insurance, AI, lay judge system, gourmet food, sports, music, etc.), in correspondence with each other.
Although omitted in the example of Figure 5, the survey item DB 222 also manages the survey item information, question information, and reference information that are respectively stored in the information storage unit 22 in correspondence with each survey item ID, question ID, and reference ID.

The survey item information includes text information of one or more survey item questions (questionnaires) that are the subject of the survey by the survey party, text information of two or more options that represent the answers to those questions, and various other information for displaying screen information related to the survey on the user terminal 10.

The question information includes text information for one or more quiz-style questions related to each survey item, text information for two or more options that represent the answers to the questions, correct answer information indicating which of the two or more options is the correct answer, and theme information indicating the theme of the question.

The reference information includes text information and image information (including still images and videos) that explain the content of each survey item, as well as theme information that indicates the theme of the reference information.

FIG. 6 is a diagram showing an example of the data configuration of the investigation results DB 223 of the investigation management server 20 in the first embodiment of the present invention.
The survey result DB 223 manages answer information of survey item information indicating a user's answer to a survey item and weighted answer results obtained by weighting the value of the answer information of the survey item information, in association with each other.
The response information for the survey item information includes the survey item ID of the survey item information to which the user responded, the user's response result for the survey item (which option was selected), and the user ID of the user who responded.

FIG. 7 is a diagram showing an example of response results to survey items managed by the survey result DB 223 in the first embodiment of the present invention.
FIG. 8 is a diagram showing an example of a weighted response result managed by the survey result DB 223 in the first embodiment of the present invention.

As shown in FIG. 7, the answer result of the survey item is information indicating which option the user selected for each question of the survey item information.
The weighted response results shown in FIG. 8 are information generated by the control unit 21 by weighting the response results of the above survey items using weighting coefficients.
As shown in FIG. 8, the weighted answer results are weighted with respect to the answer results (options) shown in FIG.
For example, question 1 is given a score of "1.0", and the control unit 21 treats this in the same way as a normal single answer when generating the survey result information.
On the other hand, the answer for question 2 is "0.8", and the control unit 21 will give this answer a slightly smaller influence on the survey result information than a normal answer.

FIG. 9 is a diagram showing an example of the data configuration of the question answer result DB 224 of the investigation management server 20 in the first embodiment of the present invention.
The question answer result DB 224 manages answer information of question information indicating an answer to a quiz-style question by a user and correct answer rate information indicating the correct answer rate of the answer information of the question information in association with each other.
The answer information for the question information includes the question ID of the question information answered by the user, the user's answer to the question (which option was selected), the user ID of the user who answered, and timing information indicating the time it took for the user to answer the question after the question was displayed on the user terminal 10.

FIG. 10 is a diagram showing an example of the data configuration of the weighting table 226 of the investigation management server 20 in the first embodiment of the present invention.
In the illustrated example, the weighting table 226 manages the question ID of each piece of question information, the correct answer rate of that question information, and the weighting coefficient at that correct answer rate in association with each other.
The weighting table 226 also manages the question ID of each piece of question information, the time of the time information of that question information, and the weighting coefficient at that time, in association with each other.

(4) Configuration of Investigation Side Terminal 30 The investigation side terminal 30 is an information processing device operated by the investigation side to view the investigation result information and the question answer result information.
For example, the investigation side terminal 30 is an information processing device such as a smartphone, a tablet terminal, a wearable terminal, a mobile phone, a PDA, a PHS, or a PC.
The investigation side terminal 30 communicates with the investigation management server 20 via the network 100 using its communication function, and receives investigation result information and question answer result information from the investigation management server 20 .

FIG. 11 is a diagram showing the configuration of the investigation side terminal 30 in the first embodiment of the present invention.
As shown in the figure, the investigation side terminal 30 is composed of a control unit 31 which is composed of a CPU etc. and controls the entire investigation side terminal 30, an information storage unit 32 which stores various information, a communication unit 33 which communicates with the investigation management server 20 via the network 100, a display unit 34 which displays various information, and an operation unit 35 which has various keys etc. and is used to input information.
Moreover, the display unit 34 and the operation unit 35 may be integrally configured to configure a touch panel.
Each of the units 31 to 35 is connected to an internal bus, and various information and the like are input and output via this bus, and various processes are executed under the control of the control unit 31.

The control unit 31 is a processing unit that controls the entire investigation side terminal 30, and is composed of, for example, an electronic circuit such as a CPU (Central Processing Unit) or an integrated circuit such as an FPGA (Field-Programmable Gate Array).
The control unit 31 executes reading of information from the information storage unit 32 and writing of information to the information storage unit 32 .

The information storage unit 32 is a device for storing information, such as a hard disk, a memory, or a semiconductor element.
The information storage unit 32 has an area for storing the programs executed by the control unit 31, a working area (such as a RAM) that is temporarily used when the control unit 31 executes processing, and the like.
The control unit 31 reads out the programs stored in the information storage unit 32, develops them in the work area, and executes various processes.

The communication unit 33 is an interface that controls communication with the investigation management server 20 via the network 100, and includes a LAN adapter and the like.
The communication unit 33 includes a wireless transceiver and may be connected to a LAN, the Internet, etc. via wireless communication, or may be connected via a wired connection such as a cable.

The display unit 34 is a display device such as a display or a lamp.
The control unit 31 reads out an image from the information storage unit 32, and executes an image output process to generate screen information. The control unit 31 also executes an image output process on the image information received by the communication unit 33 from the investigation management server 20 to generate screen information.
The control unit 31 outputs the generated image information to the display unit 34 .
The display unit 34 displays the input image information on a screen such as a display.
The control unit 31 can also output a control signal to the display unit 34 to turn on a lamp included in the display unit 34 .

The operation unit 35 includes an information input device including, for example, various keys and the like, and the information input device provides a pointing device in cooperation with the display unit 34. The operation unit 35 accepts various operations by a user or the like, and outputs a signal indicating the operation content to the control unit 31 or the like.
When the control unit 31 receives a signal indicating the operation content, the control unit 31 outputs a control signal to the display unit 34 instructing the display unit 34 to perform a screen display according to the operation content, in accordance with the content of the signal.
When the display unit 34 receives the control signal, it performs a screen display in accordance with the control signal.
The display unit 34 and the operation unit 35 may be integrated to form a touch panel.

(Operation of the First Embodiment)
(1) Intention Survey Operation FIGS. 12 to 14 are sequence charts showing the flow of operations performed by the intention survey system when surveying a user's intention in the first embodiment of the present invention.
Below, with reference to this diagram, the operation of the intention expression survey system when collecting response information to survey items by users and conducting a survey of the users' intentions will be described.

First, when a user operates the operation unit 15 of the user terminal 10 to take a survey conducted by the survey side, the communication unit 13, under the control of the control unit 11, sends a request to obtain survey item information to the survey management server 20 (step S101).
This request to acquire survey item information includes the user ID of the user and the survey item ID of the survey item for which the user is currently being surveyed.

When the communication unit 23 of the survey management server 20 receives a request to acquire survey item information from the user terminal 10, the control unit 21 extracts the survey item information associated with the survey item ID included in the request to acquire the survey item information from the survey item DB 222, and the communication unit 23 transmits the extracted survey item information to the user terminal 10 under the control of the control unit 21 (step S102).

When the communication unit 13 of the user terminal 10 receives the survey item information from the survey management server 20, the display unit 14 displays the received survey item information under the control of the control unit 11 (step S103).
The user proceeds to answer the survey items in accordance with the survey item information displayed on the display unit 14 .

FIG. 15 is a diagram showing an example of survey item information displayed on the user terminal 10 in the first embodiment of the present invention.
In the example shown in the figure, the survey item information includes a question in the form of "What do you think the consumption tax, which is currently 8%, should be in the future?" along with answer options for that question: "(1) It should be increased to 10% or more,""(2) It should remain at 8%,""(3) It should be reduced to 8% or less," and "(4) It should be set at 0% and abolished."
In addition to the four options, the survey item information in the illustrated example has a "reference information acquisition icon" that displays "check reference information."
When this “reference information acquisition icon” is selected by operating the operation unit 15 , the user terminal 10 can acquire, from the investigation management server 20 , reference information related to the currently displayed investigation item information.

The control unit 11 determines whether or not the user has operated the operation unit 15 to select the "reference information acquisition icon" of the survey item information (step S104).
Here, if the control unit 11 determines that the "reference information acquisition icon" has not been selected (step S104/No), it then determines whether the user has operated the operation unit 15 to select an option for survey item information and input answer information for the survey item information (step S105).
Here, when the control unit 11 determines that the answer information for the survey item information has not yet been input (step S105/No), the control unit 11 repeats the operation of step S105.

On the other hand, if the control unit 11 determines that response information for the survey item information has been input (step S105/Yes), the communication unit 13, under the control of the control unit 11, transmits the response information for the survey item information to the survey management server 20 (step S106).
Here, the response information for the survey item information includes the survey item ID of the survey item information to which the user responded, the user's response result for the survey item (which option was selected), and the user ID of the user who responded.

When the communication unit 23 of the survey management server 20 receives the response information for the survey item information from the user terminal 10, the control unit 21 performs an output process for the response results for the survey items included in the response information (step S107).
The process of outputting the survey item answer results by the survey management server 20 will be described in detail later.

The control unit 11 of the user terminal 10 determines whether or not the survey item information received from the survey management server 20 further includes a question (step S108).
If the control unit 21 determines that a further question is included (Yes in step S108), the control unit 21 returns to step S103 and continues the operation.
On the other hand, if the control unit 21 determines that no further questions are included (step S108/No), the operation ends.

Returning to step S104, if the control unit 11 determines that the "obtain reference information icon" has been selected (step S104/Yes), the communication unit 13, under the control of the control unit 11, sends a request to obtain reference information to the investigation management server 20 (step S109).
This request for reference information includes the survey item ID of the survey item information to which the user is currently trying to respond, and the user ID of the user.

When the communication unit 23 of the investigation management server 20 receives a request to obtain the above-mentioned reference information from the user terminal 10, the control unit 21 refers to the user DB 221 and extracts the user profile information associated with the user ID included in the request to obtain the reference information (step S110).
Next, the control unit 21 refers to the survey item DB 222 to detect one or more reference IDs associated with the survey item ID included in the received request to obtain reference information, compares the attribute information (theme) of the reference information associated with the reference ID with the profile information of the user, and extracts reference information that matches the contents of the user's profile information from the survey item DB 222 (step S111).
The reference information extraction process performed by the investigation management server 20 will be described in detail later.

Under the control of the control unit 21, the communication unit 23 transmits the extracted reference information to the user terminal 10 (step S112).

When the communication unit 13 of the user terminal 10 receives the above-mentioned reference information from the investigation management server 20, the display unit 14 displays the above-mentioned received reference information under the control of the control unit 11 (step S113).

FIG. 16 is a diagram showing an example of reference information displayed on the user terminal 10 in the first embodiment of the present invention.
In the example shown in the figure, the reference information includes information on the theme of "increase in the wealthy" as a reference for the survey item.
In the illustrated example, the reference information is provided with a "next icon." After the user has confirmed the contents of the reference information, the user operates the operation unit 15 to select the "next icon."
When the “next icon” is selected by the operation unit 15, the display unit 14, under the control of the control unit 11, displays the next page of reference information.

FIG. 17 is a diagram showing an example of the final page of reference information displayed on user terminal 10 in the first embodiment of the present invention.
As shown in the figure, on the final page of the reference information, instead of the "next icon," a "question information acquisition icon" labeled "Go to review test" is provided.
After checking the contents of the last page of the reference information, the user operates the operation unit 15 to select the "question information acquisition icon."
Here, when the control unit 11 determines that the "question information acquisition icon" has been selected (step S114/Yes), the communication unit 13, under the control of the control unit 11, sends a request to acquire question information to the survey management server 20 (step S115).
This request to acquire question information includes the survey item ID of the survey item information to which the user is currently trying to answer, and the user ID of the user.

When the communication unit 23 of the survey management server 20 receives a request to obtain the above-mentioned question information from the user terminal 10, the control unit 21 refers to the user DB 221 and extracts the user profile information associated with the user ID included in the request to obtain the question information (step S116).
Next, the control unit 21 refers to the survey item DB 222 to detect one or more question IDs associated with the survey item ID included in the received request to acquire question information, compares the attribute information (theme) of the question information associated with the question ID with the profile information of the user, and extracts question information that matches the content of the user's profile information from the survey item DB 222 (step S117).
The process of extracting question information by the survey management server 20 will be described in detail later.

Under the control of the control unit 21, the communication unit 23 transmits the extracted question information to the user terminal 10 (step S118).

When the communication unit 13 of the user terminal 10 receives the question information from the survey management server 20, the display unit 14 displays the received question information under the control of the control unit 11 (step S119).
Furthermore, the control unit 11 starts measuring time at the time when the display of the question information starts (step S120).

FIG. 18 is a diagram showing an example of question information displayed on the user terminal 10 in the first embodiment of the present invention.
In the example shown in the figure, the question information includes a quiz-style sentence asking, "How many people in Japan have assets of 100 million yen or more?" along with the answer options, "(1) Decreasing,""(2)Increasing,""(3) Fewer than 1 million," and "(4) The 10th highest number in the world."
The question information in the illustrated example is provided with a "next icon."
The user answers the question by operating the operation unit 15 and selecting one of the answer options (step S121).

When the control unit 11 confirms the answer, it stops timing, measures the time taken from the start of the display of the question information to the answer, and generates timing information indicating that time (step S122).

When the control unit 11 recognizes that the "Next icon" has been selected by the operation unit 15 after an answer option has been selected, the display unit 14, under the control of the control unit 11, displays the next page of question information (step S119) if there are other quiz-format questions (step S123/Yes).
On the other hand, if there are no other questions and the current question page is the last page (step S123/No), the communication unit 13, under the control of the control unit 11, transmits the answer information of the question information to the survey management server 20 (step S124).
The answer information for this question information includes the question ID of the question information answered by the user this time, the answer result (which option was selected), the user ID of the user, and the timing information.

When the communication unit 23 of the survey management server 20 receives the answer information of the above question information from the user terminal 10, the control unit 21 performs a registration process of the answer results of the questions included in the answer information of the question information (step S125).
In the process of registering the answer results to the questions, the control unit 21 calculates the percentage of correct answers to the question information.
The process of registering the answer results to the questions by the survey management server 20 will be described in detail later.

Next, under the control of the control unit 21, the communication unit 23 transmits correct answer rate information indicating the calculated correct answer rate to the user terminal 10 (step S126).

When the communication unit 13 of the user terminal 10 receives the correct answer rate information, the display unit 14 displays the received correct answer rate information under the control of the control unit 11 (step S127).
FIG. 19 is a diagram showing an example of correct answer rate information displayed on the user terminal 10 in the first embodiment of the present invention.
The correct answer rate information shown in the example in the figure displays the correct answer rate (70%) of the user's answer to the question information.
The correct answer rate information further includes information such as the correct answer to the question and whether the user answered the question correctly.
By checking whether the user's answer is correct or incorrect, the user can accurately grasp the user's level of understanding of each topic.
In the example shown in the figure, the correct answer rate information displays the correct answer to the question and information on whether the user answered the question correctly, but it is also possible to simply display the correct answer rate.

In addition, the correct answer rate information includes a "question re-answer icon" indicating "answer again" and a "next icon."
Here, when the control unit 11 determines that the "question re-answer icon" has been selected by the operation unit 15 (step S128/Yes), the display unit 14, under the control of the control unit 11, re-displays the question information (step S119), and the user can again use the operation unit 15 to answer the question.
On the other hand, if the control unit 11 determines that the "Next icon" has been selected (step S129/Yes), it determines whether or not any further questions are included in the survey item information received from the survey management server 20 (step S109).
If the control unit 21 determines that a further question is included (Yes in step S109), the process returns to step S103 and the operation continues.
On the other hand, if the control unit 21 determines that no further questions are included (step S109/No), the operation ends.

In this way, the survey management server 20 transmits to the user terminal 10 not only survey item information displaying the questions for the survey item, but also reference information explaining the content of the survey item and question information for determining the level of understanding of the survey item, so that the user can answer the survey item after understanding it, and the survey party can obtain reliable survey results.

The control unit 11 may perform control so that the "question re-answer icon" is displayed on the display unit 14 only when the correct answer rate is equal to or lower than a predetermined value.
This makes it possible to reduce the overall time required to answer the survey item information when the correct answer rate is high and the user does not need to answer the questions again.

In the intention survey operation in the first embodiment described above, the survey management server 20 transmits question information and reference information to the user terminal 10 between questions of the survey items, but it may also be possible to transmit the survey item information, question information, and reference information to the user terminal 10 on separate occasions, receive the answer information of the survey item information and the answer information of the question information from the user terminal 10 on separate occasions, register them in each database 223, 224, and link and integrate the registered answer information of the survey item information and the answer information of the question information by the user ID.

In the first embodiment described above, the survey management server 20 transmits the survey item information (question, reference information, question information) to the user terminal 10 in this order, and displays them on the user terminal 10, but the order of transmission and display is not limited to this.

In the first embodiment described above, an example has been described in which the survey management server 20 transmits question information and/or reference information to the user terminal 10 after the user answers the questions in the survey item. However, after transmitting the question information and/or reference information, the survey management server 20 may again transmit questions in the same survey item to the user terminal 10 to prompt the user to answer.
In this case, the user answers the questions in the survey items after viewing the reference information and confirming the correct answers to the question information, so that the user can answer the survey items after gaining a deeper understanding of the survey items. As a result, the surveying party can obtain highly accurate survey results.
Furthermore, the surveying party can compare the contents of the user's answer information to the survey item information before and after sending the reference information and/or question information.

(2) Output Processing of Survey Item Answer Results FIG. 20 is a flowchart showing the flow of output processing of survey item answer results in the first embodiment of the present invention.
The process of outputting the survey item answer results in step S107 will be described in detail below with reference to this figure.

The control unit 21 of the survey management server 20 registers the answer information of the received survey item information in the survey result DB 223 in association with the corresponding user ID for each question of the survey item information (step S201).
Next, the control unit 21 refers to the question answer result DB 224 and determines whether or not the user has answered the question information related to the survey item (step S202).
Here, when the control unit 21 determines that the user has not answered the question information (step S202/No), it ends the output process of the answer result.
On the other hand, if the control unit 21 determines that the user has answered the question information (Yes in step S202), it refers to the question answer result DB 224 and detects the correct answer rate for the question information (step S203).

Next, the control unit 21 refers to the weighting table 226 and extracts a weighting coefficient based on the detected correct answer rate (step S204).
Then, the control unit 21 performs a weighting process on the response results of the survey items registered in the survey result DB 223 using the extracted weighting coefficients (step S205).

For example, in weighting TB226, if the correct answer rate is 80% or more, the weighting coefficient is set to "1.0", if the correct answer rate is 30% or more but less than 80%, the weighting coefficient is set to "0.8", and if the correct answer rate is less than 30%, the weighting coefficient is set to "0.6". In this case, the raw score for one answer is set to "1", and this raw score is multiplied by the weighting coefficient according to the correct answer rate to calculate the weighting for the answer result.
That is, the control unit 21 performs weighting calculations so as to give a higher evaluation to the answers of users who have a higher rate of correct answers to questions, and conversely, give a lower evaluation to the answers of users who have a lower rate of correct answers.
In the above example, the weighting calculation was performed simply by multiplying the weighting coefficients, but as described above, if the weighting calculation is performed so that the answers of users with a high rate of correct answers to questions are highly evaluated and, conversely, the answers of users with a low rate of correct answers are low evaluated, the control unit 21 may perform the calculation based on another formula.

Next, the control unit 21 further performs weighting processing on the response result values of the survey items that have been weighted based on the correct answer rate, based on the timing information described above (step S206).

If the time indicated by the timing information is t and the reference times are T1 and T2 (T1 > T2), the control unit 21 may set a weighting coefficient based on the timing information as shown below, multiply the raw score by a weighting coefficient based on the correct answer rate, and then further multiply the raw score by a weighting coefficient based on the timing information as shown below.
If t>T1, the weighting factor is "0.8"
If T1 ≧ t ≧ T2, the weighting factor is “1.0”
If t<T2, the weighting factor is "0.6"
For example, if it takes too long to answer (t>T1), the control unit 21 evaluates that the user has a low level of understanding of the question in that survey item (weighting coefficient "0.8").
Conversely, if the user answers in too short a time (t<T2), the control unit 21 will evaluate that the user has a low level of understanding of the question in that survey item and has answered carelessly (weighting coefficient "0.6").
This completes the process of outputting the survey item answer results.

As described above, the control unit 21 estimates the user's level of understanding based on the percentage of correct answers to the question information and the time from when the question information is displayed until the answer is given, and outputs the survey results by giving a higher rating to the answers of users with a high level of understanding and, conversely, giving a lower rating to the answers of users with a low level of understanding, thereby enabling the survey party to obtain highly reliable survey results.

(3) Reference Information Extraction Process FIG. 21 is a flowchart showing the flow of reference information extraction process in the first embodiment of the present invention.
The reference information extraction process in step S111 will be described in detail below with reference to this figure.

First, the control unit 21 of the investigation management server 20 refers to the user DB 221 and extracts from the user DB 221 the user profile information associated with the user ID included in the received request to obtain reference information (step S301).

Next, the control unit 21 refers to the question answer result DB 224, extracts question answer result information corresponding to the user's profile information (user's gender, age (date of birth), address, educational background), and analyzes the extracted question answer result information (step S302).
Here, the analysis of the question answer result information includes detecting which group of profile information (gender, age group, address, educational background) has a low rate of correct answers to questions on which topic.

In the analysis in step S302, the control unit 21 detects a theme for which other users who have similar profile information to the user's profile information have a low rate of correct answers, and estimates that the theme is one for which the user has a low level of understanding.
For example, if the user's profile information is that he is male, 38 years old, and lives in Tokyo, the control unit 21 will refer to the question answer result DB 224 and detect that a group of other users who are male, in their 30s, and living in the Kanto region have a low rate of correct answers to question information on the theme of "pensions." Since the user belongs to the same group, the control unit 21 will infer that the user has a low level of understanding of the theme of "pensions."

Next, the control unit 21 refers to the survey item DB 222 and extracts from the survey item DB 222 reference information for the theme estimated to have a low level of understanding from among the reference information for one or more reference IDs corresponding to the survey item ID included in the received request to obtain reference information (step S303).
This is the end of the reference information extraction process.

In this way, reference information for topics for which the user is presumed to have a low level of understanding is displayed on the user terminal 10, and the user is prompted to answer the questions in the survey items. This ensures that the user fully understands the survey items before answering them, which makes it possible to significantly improve the reliability of the survey results.

In addition, the control unit 21 may extract reference information for the theme with the lowest correct answer rate from among the reference information for multiple themes as the reference information for the theme with the "low correct answer rate," or may randomly extract reference information from among the reference information for multiple themes with correct answer rates below a predetermined level.

In this embodiment, the control unit 21 extracts reference information on themes with low correct answer rates, but it may also extract reference information based on "educational background" in the user's profile information.
For example, if the user is a current junior high school student, the control unit 21 extracts reference information with simple content.
In addition, if the user is a graduate student or graduate of a department that is closely related to the content of the survey item, the control unit 21 assumes that the user has a wealth of knowledge about the survey item and extracts reference information with highly specialized content.

(4) Extraction Process of Question Information FIG. 22 is a flowchart showing the flow of extraction process of question information in the first embodiment of the present invention.
The process of extracting question information in step S116 will be described in detail below with reference to this figure.
The process of extracting question information is basically the same as the process of extracting reference information described above, and therefore unless otherwise specified, some of the explanation will be omitted as it is the same as the case of reference information and the explanation will proceed.

First, the control unit 21 of the investigation management server 20 refers to the user DB 221 and extracts from the user DB 221 the user profile information associated with the user ID included in the received request to obtain reference information (step S401).

Next, the control unit 21 refers to the question answer result DB 224, extracts the question answer result information corresponding to the user's profile information (user's gender, age (date of birth), address, and educational background), and analyzes the extracted question answer result information (step S402).

In the analysis in step S402, the control unit 21 detects a theme for which other users who have similar profile information to the user have a low rate of correct answers, and estimates that the theme is one for which the user has a low level of understanding.

Next, the control unit 21 refers to the survey item DB 222 and extracts from the survey item DB 222 question information for a theme estimated to have a low level of understanding from among the question information for one or more question IDs corresponding to the survey item ID included in the received request to acquire question information (step S403).
This is the end of the question information extraction process.

In this way, the user is prompted to answer questions about topics that are estimated to be of low level of understanding, and then to answer the questions in the survey items. This ensures that the user fully understands the survey items before answering them, which can significantly improve the reliability of the survey results.

The control unit 21 may extract question information based on the "educational background" in the user's profile information, as in the case of reference information.

(5) Processing for Registering Answers to Questions FIG. 23 is a flowchart showing the flow of processing for registering answers to questions in the first embodiment of the present invention.
The process of registering the answer to the question in step S124 will be described in detail below with reference to this figure.

The control unit 21 of the survey management server 20 registers the answer information of the received question information in the question answer result DB 224 in association with the corresponding user ID for each question of the question information (step S501).

Next, the control unit 21 judges whether the answers to each question are correct based on the answer information of the received question information, calculates the correct answer rate, and registers the calculated correct answer rate in the question answer result DB 224 (step S502).
This completes the process of registering the answer to the question.

(6) Operation for Obtaining Survey Result Information FIG. 24 is a sequence chart showing the flow of the operation for obtaining survey result information by the intention survey system in the first embodiment of the present invention.
Below, we will explain the operational flow of the intention survey system when the surveying party obtains survey result information, using this diagram as a guide.

First, the investigating party operates the operation unit 35 of the investigating party terminal 30 to specify the contents of the investigation result information that the investigating party wishes to obtain (step S601).
The content of the investigation result information specified here is the investigation item ID of the investigation item information corresponding to the investigation result information desired to be acquired, and the user's profile information.
For example, when the research party wishes to obtain survey result information in which users in their teens to thirties have responded to the survey item "tax increase," the research party uses the operation unit 35 to specify the survey item ID of the survey item information corresponding to the survey item "tax increase" and the user's profile information "ages 10 to 39."

Next, under the control of the control unit 31, the communication unit 33 transmits designation information indicating the above-mentioned designated content to the investigation management server 20 (step S602).

When the communication unit 23 of the investigation management server 20 receives the above-mentioned specification information from the investigation side terminal 30, the control unit 21 refers to the user DB 221 and extracts from the user DB 221 the user ID of the user who meets the conditions of the user profile information specified by the specification information (step S603).

Next, the control unit 21 refers to the survey result DB 223 and extracts only the survey results associated with the extracted user ID from among the survey results for the survey item ID specified in the specification information (step S604).

Next, the control unit 21 tally up the extracted investigation results and generate investigation result information (step S605).
Specifically, the control unit 21 tallyes up the number of times each option in each question of the survey item was selected, calculates the number of times the option was selected or the selection rate of the option, and generates survey result information indicating the calculation results.
However, as described above, for answers that have been weighted, the control unit 21 adjusts the answer count to a value according to the weighting (such as "0.8 times") rather than "1 time."

Next, under the control of the control unit 21, the communication unit 23 transmits the generated investigation result information to the investigation side terminal 30 (step S606).

When the communication unit 33 of the investigating terminal 30 receives the investigation result information from the investigation management server 20, the display unit 34 displays the received investigation result information under the control of the control unit 31 (step S607).
The researcher can view the displayed research result information and check the research results of the desired content.
This completes the operation.

(7) Operation for Acquiring Question Answer Result Information FIG. 25 is a sequence chart showing the flow of the operation for acquiring question answer result information by the intention survey system in the first embodiment of the present invention.
Below, we will explain the flow of operations of the intention survey system when the surveying party obtains question answer result information, with reference to this diagram.

First, the investigator operates the operation unit 35 of the investigator terminal 30 to specify the content of the question answer result information that the investigator wishes to obtain (step S701).
The content of the question answer result information specified here is the question ID of the question information corresponding to the question answer result information desired to be obtained, and the user's profile information.
For example, when the research party wishes to obtain question answer result information answered by a user in his/her teens to thirties regarding question information related to the survey item "tax increase," the research party uses the operation unit 35 to specify the question ID of the question information corresponding to the survey item "tax increase" and the user's profile information "ages 10 to 39."

Next, under the control of the control unit 31, the communication unit 33 transmits designation information indicating the above-mentioned designated content to the investigation management server 20 (step S702).

When the communication unit 23 of the investigation management server 20 receives the above-mentioned specification information from the investigation side terminal 30, the control unit 21 refers to the user DB 221 and extracts from the user DB 221 the user ID of the user who meets the conditions of the user profile information specified by the specification information (step S703).

Next, the control unit 21 refers to the question answer result DB 224 and extracts only the answer results of the questions associated with the extracted user ID from the survey results of the question ID specified in the above specification information (step S704).

Next, the control unit 21 tally up the answer results to the extracted questions and generates question answer result information (step S705).
Specifically, the control unit 21 tallies the number of correct answers for each question in the question information for multiple users, calculates the correct answer rate for each question, and generates question answer result information indicating the calculation results.

Next, under the control of the control unit 21, the communication unit 23 transmits the generated question answer result information to the investigation side terminal 30 (step S706).

When the communication unit 33 of the investigation side terminal 30 receives the question answer result information from the investigation management server 20, the display unit 34 displays the received question answer result information under the control of the control unit 31 (step S707).
The question answer result information displayed here includes, for example, the content of the question, the content of the options, and the total number of each option or the ratio of each option to the total options.
For example, the total number of each option or the ratio of each option to the total options may be displayed using commonly used display methods such as a bar graph or a pie chart, in addition to text information.
The researcher can view the displayed question answer result information and check the answer results (correct answer rate) of the desired questions.
This completes the operation.

(Summary of the first embodiment)
As described above, according to the intention expression survey system in the first embodiment of the present invention, when the survey management server 20 sends survey item information to the user terminal 10 to conduct a user awareness survey on any survey item, it also sends reference information explaining the survey item and question information for determining the user's level of understanding of the survey item. Therefore, by viewing the reference information and answering the question information, the user can learn about the survey item and deepen their understanding, and then give an appropriate answer (expression of intention), which enables the surveying party to obtain highly accurate survey results.

According to the intention survey system in this embodiment, the survey management server 20 receives answer information for question information as well as response information for survey item information from the user terminal 10, and generates survey result information and question answer result information based on this received information. This allows the survey party to obtain survey results based on the level of understanding of the survey items and easily grasp the correlation between the level of understanding and the survey results for that survey item, making it possible to obtain highly accurate survey results based only on responses with a high level of understanding.

According to the intention expression survey system in this embodiment, the user terminal 10 displays the user's correct answer rate for the question information, so that the user can confirm his/her level of understanding of the survey items before answering (expressing intention).

According to the intention survey system of this embodiment, if the correct answer rate is below a predetermined value, the user terminal 10 prompts the user to answer by displaying the questions again until the user reaches a predetermined level of understanding. This allows the user to provide an appropriate answer (intention) after gaining a deep understanding of the survey items, and enables the survey party to obtain highly accurate survey results.

According to the intention expression survey system in this embodiment, the survey management server 20 transmits to the user terminal 10, based on the user's profile information, together with survey item information, question information or reference information on topics for which other users with similar profiles to the user have a low rate of correct answers. This allows the user to provide an appropriate answer (intention expression) when answering survey items on topics that the user does not understand well, based on a deep understanding of the survey item, and enables the survey party to obtain highly accurate survey results.

In this embodiment, the control unit 21 of the survey management server 20 weighted the user's answers according to the percentage of correct answers, but it is also possible to group users according to their level of understanding of the question information (percentage of correct answers to the question information) without weighting, and generate survey result information for each group.
This enables the researcher to easily grasp the results of the research according to the user's level of understanding of the research item.

In addition, the control unit 21 of the survey management server 20 can treat the response information to the survey item information of a user who has a correct answer rate for the question information below a certain value as an invalid response and not use it for generating the survey result information.
In addition, the control unit 21 of the survey management server 20 can also not send survey item information to the user terminal 10 of a user whose correct answer rate for the question information is below a certain value, thereby preventing the user from answering the survey item information.
In this way, the control unit 21 of the survey management server 20 validates only the responses of users who have a certain level of understanding of the survey items and generates survey result information, allowing the survey party to exclude responses of users with a low level of understanding of the survey items and obtain appropriate survey results.

In addition, in this embodiment, weighting is also performed based on the measured time, but this weighting can also be omitted.

The survey management server 20 may transmit the question information and reference information to the user terminal 10 at any timing, before or after transmitting the survey item information.
In addition, the survey management server 20 may transmit question information and reference information to the user terminal 10 in the middle of transmitting the survey item information (for example, between questions 1 and 2 of the survey item information).

Second Embodiment
(Summary of the second embodiment)
According to the first embodiment of the intention survey system of the present invention, when extracting question information and reference information, the survey management server 20 refers to the question answer result DB 224 and determines the group to which the user belongs based on the user's profile information (user's gender, age (date of birth), address, educational background), extracts and analyzes the question answer result information of the group to which the user belongs, and detects which theme information question the group (gender, age group, address, educational background) has a low rate of correct answers to.
The survey management server 20 then extracts question information and reference information for the theme with a low correct answer rate, and transmits them to the user terminal 10 for display.
In contrast to this, in the intention investigation system according to the second embodiment of the present invention, media information is further added as profile information.
Media information is information that indicates media related to a user that the user views or subscribes to.
The media includes paper media such as newspapers and magazines, as well as Internet media such as social networking sites and other websites.

In this embodiment, the survey management server 20 determines the group to which the user belongs based on the user's media information, extracts and analyzes the question answer result information of the group to which the user belongs, and detects which topic information questions the group has a low rate of correct answers to.
The survey management server 20 then extracts question information and reference information for the theme with the low correct answer rate, and transmits them to the user terminal 10 for display.
In the following description, unless otherwise specified, the configuration and operation of the second embodiment of the present invention will be described as being similar to those of the first embodiment.

(Configuration of the second embodiment)
(1) Configuration of the information storage unit 22 of the investigation management server 20 FIG. 26 is a diagram showing the configuration of the investigation management server 20 in the second embodiment of the present invention.
As shown in the figure, the information storage unit 22 stores a user DB (database) 221 that manages user information, a survey item DB (database) 222 that manages survey item information, question information, and reference information, a survey result DB (database) 223 that manages answer information to survey item information and survey result information for survey items generated based on the answer information to the survey items, a question answer result DB (database) 224 that manages answer information to question information and question answer result information generated based on the answer information to the questions, a weighting TB (table) 226 that manages weighting values used in calculating weighting when weighting the answer information to survey item information by each user, a keyword TB (table) 227 for evaluating keywords included in text data related to the user's media information, and a media TB (table) 228 for evaluating media viewed or subscribed to by the user.

(2) User DB 221 of the investigation management server 20
FIG. 27 is a diagram showing an example of the data configuration of the user DB 221 of the investigation management server 20 in the second embodiment of the present invention.
In the illustrated example, the user DB 221 manages a user name, user profile information, and user contact information in association with an ID (user ID) for identifying the user.
The profile information includes, for example, the user's gender, age (date of birth), address, and educational background, as well as media information.

The user operates the user terminal 10 to input media specification information that specifies the media that the user is subscribed to or viewing, and transmits it to the survey management server 20 .
This media specific information includes, for example, the names of newspapers or magazines to which the user subscribes and the names or URLs of web sites that the user is viewing.
The investigation management server 20 registers the media specification information in the user DB 221 as media information.

In addition to the above-mentioned media-specific information, the user operates the user terminal 10 to input information that the user has posted to a media outlet or information about a media outlet that the user has paid attention to, and transmits this information to the investigation management server 20 .
This information posted to the media (hereinafter referred to as "media posted information") is, for example, text data or image data (still images, videos) posted by the user on the SNS.
In addition, information on the featured media (hereinafter referred to as "media attention information") is, for example, information that identifies the other person's article (such as a URL) or information indicating its content (text data, image data, etc.) when a user views another person's article or rates it (including high and low ratings).
The text data included in the media posted information or media attention information is hereinafter referred to as "user text data".
Specific examples of evaluations of articles by other people include a "retweet" on Twitter (registered trademark) and a "like" on Facebook (registered trademark).
The control unit 21 of the investigation management server 20 analyzes the user text data received from these user terminals 10, extracts keywords contained in the user text data, and registers them in the user DB 221 as media information.

In addition, the control unit 21 of the survey management server 20 uses an API (Application Programming Interface) to link with online services such as SNS used by users, collect information about each user from each of these online services, and register the collected information in the user DB 221 as media information.
For example, the control unit 21 of the survey management server 20 collects a user's web browsing history, user text data of articles posted by the user on a SNS, or user text data of articles rated by the user on a SNS or a website, analyzes this information, and registers the analysis results in the user DB 221 as media information.

(3) Keyword table 227 of the investigation management server 20
FIG. 28 is a diagram showing an example of the data configuration of the keyword table 227 of the investigation management server 20 in the second embodiment of the present invention.
In the example shown in the figure, keyword TB227 manages each keyword, which is used to determine whether it is included in user text data such as user posted articles, in association with the score for each group when the keyword is included in the user text data.

The control unit 21 of the investigation management server 20 analyzes the user text data and determines whether it contains a keyword managed in the keyword TB 227, and if it does, gives the user points for each group associated with that keyword.
For example, in the example of Figure 28, if the user text data contains the keyword "bullying," a score of "2" is added to group G1, a score of "1" is added to group G2, a score of "2" is added to group G3, and no score is added to group G4.
In this example, it is shown that people who are highly interested in the keyword "bullying" are likely to be sorted into groups G1 and G3, but conversely, are unlikely to be sorted into group G4.

The control unit 21 of the investigation management server 20 refers to the keyword table 227, repeatedly adds points to each group based on each keyword included in the user text data, and ultimately determines that the user belongs to the group with the highest score.
For example, if the control unit 21 of the investigation management server 20 repeatedly adds points based on keywords as described above and ultimately a user's score becomes "10" in group G1, "8" in group G2, "4" in group G3, and "0" in group G4, the control unit 21 will determine that the user belongs to group G1, which has the highest score.

(4) Media TB 228 of the investigation management server 20
FIG. 29 is a diagram showing an example of the data configuration of the media table 228 of the investigation management server 20 in the second embodiment of the present invention.
In the example shown in the figure, the media table 228 manages media-specific information such as the URL of a website or the name of each medium (website, paper medium such as newspaper or magazine) in association with the score for each group.

The control unit 21 of the investigation management server 20 extracts points for each group associated with the media specification information included in the media information of the user DB 221 in the media TB 228, and gives the points to the user.
For example, in the example of Figure 29, if a user subscribes to "C Newspaper" and this is registered as media-specific information in user DB221, a score of "4" is added to group G1 and a score of "3" is added to group G3, and no score is added to groups G2 and G4.
In this example, it is shown that people who subscribe to "C Newspaper" are likely to be assigned to groups G1 and G3, and conversely, are unlikely to be assigned to groups G2 and G4.

The control unit 21 of the survey management server 20 refers to the media table 228, repeatedly adds points to each group based on the media-specific information, and ultimately determines that the user belongs to the group with the highest score.

(Operation of the second embodiment)
(1) Group Classification Operation Based on User Text Data FIG. 30 is a sequence chart showing the flow of a group classification operation of users based on user text data in the second embodiment of the present invention.
The operation of classifying users into groups based on user text data will be described below with reference to this diagram.

First, the user operates the operation unit 15 of the user terminal 10 to perform an action of acquiring user text data related to media posted information or media attention information (step S2101).
The action of acquiring user text data includes operations such as a user using the browser function of the user terminal 10 to post text data to a medium such as a social networking site, or rating (including giving a thumbs up or thumbs down) another person's article (text data) on a social networking site.

The control unit 11 of the user terminal 10 acquires user text data related to the media posted information or media attention information based on the above-mentioned acquisition action (step S2102).
For example, in step S2102, the control unit 11 stores text data that the user inputs by operating the operation unit 15 to post on an SNS, a website, or the like, in the information storage unit 12 as user text data.
Also, for example, in step S2102, when the user operates the operation unit 15 to rate another person's article on a SNS, a website, etc., the communication unit 13, under the control of the control unit 11, requests the SNS server or the server managing the website to obtain text data of the other person's article, receives the text data from these servers, and the control unit 11 stores the received text data in the information storage unit 12 as user text data.

Next, under the control of the control unit 11, the communication unit 13 transmits the acquired user text data to the survey management server 20 (step S2103).

When the communication unit 23 of the survey management server 20 receives the above user text data from the user terminal 10, the control unit 21 registers the received user text data in the user DB 221 (step S2104).

Next, the control unit 21 refers to the keyword TB 227, extracts keywords registered in the keyword TB 227 from the user text data registered in the user DB 221, and extracts scores for each group associated with the extracted keywords in the keyword TB 227 (step S2105).
The control unit 21 extracts the score for each group for each keyword included in the user text data.

Next, the control unit 21 adds up the scores for each of the extracted groups for all the keywords included in the user text data, and extracts the group with the highest score (step S2106).
The control unit 21 determines that the extracted group is the group to which the user belongs.
This completes the operation.

In this way, in this embodiment, the survey management server 20 judges the user's attitude and thoughts on a certain topic based on keywords contained in text data posted by the user on SNS etc. or text data of other people's articles that the user has rated, and classifies the user into one of the pre-prepared groups, making it possible to provide the user with appropriate question information and reference information.
For example, the survey management server 20 can provide the user with question information and reference information on a topic about which the group to which the user belongs has a low level of understanding, thereby enabling the user to deepen his or her understanding of the topic.

(2) Group Classification Operation Based on Media Specific Information FIG. 31 is a sequence chart showing the flow of a group classification operation of users based on media specific information in the second embodiment of the present invention.
The operation of classifying users into groups based on the media specification information will be described below with reference to this figure.

First, the user operates the operation unit 15 of the user terminal 10 to input media specification information (step S2201). The control unit 11 stores the input media specification information in the information storage unit 12.
The medium-specific information input here includes the name or URL of the website the user is viewing, or the name of the paper medium (newspaper, magazine, etc.) to which the user subscribes.
In addition to the user inputting the information himself, the control unit 11 works in conjunction with a browser implemented in the user terminal 10 to detect the user's frequency of browsing websites, identifies the websites that are viewed most frequently, and stores them in the information storage unit 12 as media-specific information.

Next, under the control of the control unit 11, the communication unit 13 transmits all of the stored media-specific information to the investigation management server 20 (step S2202).

When the communication unit 23 of the investigation management server 20 receives the above-mentioned media specification information from the user terminal 10, the control unit 21 registers the received media specification information in the user DB 221 (step S2203).

Next, the control unit 21 extracts, from the media table 228, the scores for each group associated with the media specification information registered in the user DB 221 (step S2204).
The control unit 21 extracts the score for each group for each piece of media specification information.

Next, the control unit 21 adds up the scores for each of the extracted groups for all the media specifying information, and extracts the group with the highest score (step S2205).
The control unit 21 determines that the extracted group is the group to which the user belongs.
This completes the operation.

In this way, in this embodiment, the survey management server 20 judges the user's attitude and thoughts on a certain topic based on the websites the user is viewing and the paper media he or she subscribes to, and classifies the user into one of the pre-prepared groups, making it possible to provide the user with appropriate question information and reference information.
For example, the survey management server 20 can provide the user with question information and reference information on a topic about which the group to which the user belongs has a low level of understanding, thereby enabling the user to deepen his or her understanding of the topic.

(3) Extraction process of reference information and question information In the first embodiment of the present invention, the control unit 21 of the survey management server 20 referred to the question answer result DB 224 and identified the group to which the user belonged based on the user's profile information (user's gender, age (date of birth), address, educational background).
The control unit 21 then detected a theme for which the group to which the user belonged had a low rate of correct answers, inferred that the theme was one for which the user had a low level of understanding, extracted reference information and question information for that theme, and transmitted it to the user terminal 10.

In contrast, in the second embodiment of the present invention, instead of the profile information of the first embodiment, a theme with a low correct answer rate for a group classified based on the above-mentioned user text data or media-specific information is detected, and the theme is estimated as a theme for which the user has a low degree of understanding. Reference information and question information for the theme are extracted and transmitted to the user terminal 10.

In this way, in this embodiment, themes about which the user has a low level of understanding are estimated based on not only the user's profile information but also the user's text data or media-specific information, and reference information and question information about the themes about which the user has a low level of understanding are provided to the user, thereby enabling the user to deepen his or her understanding of the themes.

In this way, according to the intention expression survey system of this embodiment, the user terminal 10 transmits the user's web browsing history using the terminal and the text data of the user's SNS posts to the survey management server 20, and the survey management server 20 estimates the user's level of understanding of each theme based on the user's web browsing history and performs text mining on the text data of the SNS posts to estimate the user's level of understanding of each theme and transmits question information or reference information for themes for which the user is estimated to have a low level of understanding to the user terminal 10. Therefore, when answering survey items on topics that the user does not understand well, the user can provide an appropriate answer (expression of intention) after gaining a deep understanding of the survey item, and the survey party can obtain highly accurate survey results.

(Summary of the second embodiment)
As described above, according to the intention expression survey system in the second embodiment of the present invention, the survey management server 20 classifies users into groups based on the users' media information, detects themes for which the group to which the users belong has a low rate of correct answers, infers that these themes are themes for which the users have a low level of understanding, extracts reference information and question information for the theme, and transmits them to the user terminal 10.Therefore, by viewing the reference information and answering the question information, the user can learn about the survey items and deepen his/her understanding, and then provide an appropriate answer (expression of intention), and the survey party can obtain highly accurate survey results.

In the second embodiment described above, the investigation management server 20 adds points to each group based on the user text data or media specific information, and performs group classification of users so that the user belongs to the group with the highest score after adding up the points. However, this is merely one example, and the classification method is not limited to the method described above as long as it is based on the user text data or media specific information.

<Third embodiment>
(Outline of the third embodiment)
According to the intention survey system in the first embodiment of the present invention, the survey management server 20 transmits survey item information to the user terminal 10, and the user answers questions on the survey items using the user terminal 10.
The survey management server 20 also transmits question information, which asks questions about the contents of the survey items in the form of a quiz, to the user terminal 10, and the user answers the questions using the user terminal 10.
The survey management server 20 then outputs the user's level of understanding for each survey item based on the answers to the question information, and compiles the answers to the survey items by multiple users with similar levels of understanding, making it possible to obtain survey results for each user's level of understanding.
In addition, the survey management server 20 weights the user's answers to survey items based on the user's level of understanding, making it possible to obtain highly accurate survey results.

In contrast to the first embodiment described above, in a third embodiment of the present invention, the survey management server 20 transmits survey item information, question information and reference information not only to the user terminal 10 but also to the politician terminal 40 operated by the politician, outputs the politician's level of understanding of each survey item based on the answers to the question information, and makes the answers of each politician to the survey items and their level of understanding of the survey items public to the user.
In the third embodiment of the present invention, the user can thus easily confirm, for example, the thoughts of politicians in his/her own constituency or politicians in his/her local municipality regarding the survey items and their level of understanding.
In the following description, unless otherwise specified, the configuration and operation of the third embodiment of the present invention will be described as being similar to those of the first embodiment.

(Configuration of the third embodiment)
(1) Overall Configuration of the Intention Survey System FIG. 32 is a diagram showing the configuration of the intention survey system in the third embodiment of the present invention.
As shown in the figure, the intention survey system is composed of user terminals 10 which are information processing devices operated by each of a plurality of users, a survey management server 20 which transmits survey item information, question information and reference information to the plurality of user terminals 10 and collects and manages survey item information and answer information for the questions from the plurality of user terminals 10, a survey side terminal 30 which is operated by the survey side which is the main body of the survey, and politician terminals 40 which are information processing devices operated by each of a plurality of politicians.

As shown in the figure, the survey management server 20 is communicatively connected to multiple user terminals 10, a survey side terminal 30, and multiple politician terminals 40 via a network 100 (including wired and wireless) such as the Internet or a LAN.

(2) Configuration of the investigation management server 20 FIG. 33 is a diagram showing the configuration of the investigation management server 20 in the third embodiment of the present invention.
As shown in the figure, the survey management server 20 is composed of a control unit 21 that controls the entire survey management server 20, an information storage unit 22 that stores information such as user information and survey results, and a communication unit 23 that transmits and receives various information between the user terminal 10 and the survey side terminal 30.
Each of the units 21 to 23 is connected to an internal bus, and various information and the like is input and output via this bus, and various processes are executed under the control of the control unit 21.

FIG. 33 also shows the databases 221 , 222 , 223 , 224 , and 225 and a table 226 stored in the information storage unit 22 of the investigation management server 20 .
As shown in the figure, the information storage unit 22 stores a user DB (database) 221, a survey item DB (database) 222, a survey result DB (database) 223, a question answer result DB (database) 224, a weighting TB (table) 226, and a politician DB 225 that manages personal information of politicians, etc.

FIG. 34 is a diagram showing an example of the data configuration of the politician DB 225 of the investigation management server 20 in the third embodiment of the present invention.
In the example shown in the figure, the politician DB 225 manages the name of a politician, the politician's profile information, and the politician's contact information, each of which is associated with an ID (politician ID) that identifies the politician.
The profile information includes, for example, the politician's gender, age (date of birth), address, educational background, and political information.
The profile information may be entered and registered in advance via an information processing terminal capable of communicating with the investigation management server 20 .

Political information is, for example, information about a politician, such as the politician's current or past constituency or local government, and the political party to which the politician belongs.

Contact information includes email address, phone number, or SNS ID, etc.

(Operation of the third embodiment)
(1) Each Action of a Politician The following actions regarding a politician are similar to the following actions in the case of a user explained in the first embodiment, and therefore the explanation thereof will be omitted.
1. Intention survey operation 2. Output process of survey item answer results 3. Extraction process of reference information 4. Extraction process of question information 5. Registration process of question answer results

(2) Operation for Acquiring Survey Result Information on Politicians FIG. 35 is a sequence chart showing the flow of the operation for acquiring survey result information on politicians by the intention survey system in the third embodiment of the present invention.
Below, we will explain the operational flow of the opinion survey system when a user obtains survey result information on politicians, using this diagram as a guide.

First, the user operates the operation unit 15 of the user terminal 10 to specify the contents of the survey result information that the user wishes to obtain (step S3601).
The content of the investigation result information specified here is the investigation item ID of the investigation item information corresponding to the investigation result information desired to be obtained, and the politician's profile information (including political information).
For example, when a user wishes to obtain survey result information in which a politician from Political Party A in the House of Representatives in Tokyo responded to the survey item "tax increase," the user uses the operation unit 15 to specify the survey item ID of the survey item information corresponding to the survey item "tax increase" and the politician's profile information (political information) "Political Party A,""House of Representatives," and "Tokyo."

Next, under the control of the control unit 11, the communication unit 13 transmits designation information indicating the above-mentioned designated content to the investigation management server 20 (step S3602).

When the communication unit 23 of the investigation management server 20 receives the above-mentioned specification information from the user terminal 10, the control unit 21 refers to the politician DB 225 and extracts from the politician DB 225 the politician IDs of one or more politicians who meet the conditions of the profile information of the politician specified in the specification information (step S3603).

Next, the control unit 21 refers to the survey result DB 223 and extracts only the survey results associated with the extracted politician ID from among the survey results for the survey item ID specified in the specification information (step S3604).

Next, the control unit 21 generates investigation result information using the extracted investigation result (step S3605).
Specifically, the control unit 21 extracts response information from the survey item information for each theme of the relevant politician, and generates survey result information for the politician that includes the extracted information.
Furthermore, the control unit 21 may generate survey result information for each topic by political party, by electoral district, and by local government.

Next, under the control of the control unit 21, the communication unit 23 transmits the generated survey result information on the politician to the user terminal 10 (step S3606).

When the communication unit 13 of the user terminal 10 receives the survey result information on the above politician from the survey management server 20, the display unit 14 displays the received survey result information under the control of the control unit 11 (step S3607).
The user can view the displayed search result information and check the search results for the specified conditions.
This completes the operation.

As described above, in this embodiment, the user uses the user terminal 10 to obtain and view politicians' survey result information from the survey management server 20, making it possible to set conditions, specify politicians, and easily understand how politicians who meet those conditions answered questions in the survey items.
For example, a user can cast a vote in an election based on the opinions of politicians or political parties in his or her constituency or local government regarding survey items.

In this embodiment, the user uses the user terminal 10 to obtain and view the survey result information of politicians, but the survey side can also use the survey side terminal 30 to obtain and view the survey result information of politicians.

(3) Operation for Acquiring Information on the Result of Politician's Answers to Questions FIG. 36 is a sequence chart showing the flow of the operation for acquiring information on the result of politician's answers to questions by the intention survey system in the third embodiment of the present invention.
Below, we will explain the operational flow of the opinion survey system when a user obtains politicians' question answer result information, with reference to this diagram.

First, the user operates the operation unit 15 of the user terminal 10 to specify the contents of the politician's question answer result information that the user wishes to obtain (step S3701).
The content of the question answer result information specified here is the question ID of the question information corresponding to the question answer result information desired to be obtained, and the politician's profile information (including political information).
The method of specifying the question ID and the politician's profile information is the same as the operation of obtaining the politician's survey result information described above, so details thereof will be omitted.

Next, under the control of the control unit 11, the communication unit 13 transmits designation information indicating the above-mentioned designated content to the investigation management server 20 (step S3702).

When the communication unit 23 of the investigation management server 20 receives the above-mentioned specification information from the user terminal 10, the control unit 21 refers to the user DB 221 and extracts from the politician DB 225 the politician IDs of one or more politicians who meet the conditions of the profile information of the politician specified in the specification information (step S3703).

Next, the control unit 21 refers to the question answer result DB 224 and extracts only the answer results for the questions associated with the extracted politician ID from the survey results for the question ID specified in the specification information (step S3704).

Next, the control unit 21 generates question answer result information based on the answers to the questions of the extracted politicians (step S3705).
Specifically, the control unit 21 calculates the correct answer rate of the question information for each theme based on the answer results of the extracted politicians to the questions, and combines the calculation results and the answer results of each politician to generate question answer result information.
Furthermore, the control unit 21 may calculate the correct answer rate for question information on each theme for each political party, each electoral district, and each local government, and include the correct answer rate in the question answer result information.

Next, under the control of the control unit 21, the communication unit 23 transmits the generated question answer result information to the user terminal 10 (step S3706).

When the communication unit 13 of the user terminal 10 receives the question answer result information from the survey management server 20, the display unit 14 displays the received question answer result information under the control of the control unit 11 (step S3707).
The user can view the displayed question answer result information and check the answer results to the questions posed by politicians who meet the specified conditions.
This completes the operation.

As described above, in this embodiment, the user uses the user terminal 10 to obtain and view politicians' question answer result information from the survey management server 20, making it possible to set conditions, specify a politician, and easily grasp the level of understanding of the survey item by the politician who meets those conditions.
For example, a user can cast a vote in an election based on the degree of understanding of the survey items of politicians in his/her constituency or local government.

In this embodiment, the user uses the user terminal 10 to obtain and view information on the politician's answer to a question, but the research side can also use the research side terminal 30 to obtain and view information on the politician's answer to a question.

In addition, when the survey management server 20 receives a request to obtain reference information from the user terminal 10, it can refer to the user DB 221, extract the user's address from the user DB 221 based on the user ID included in the request to obtain reference information, and transmit information on the correct answer rate for each theme of the survey items for each politician in the user's electoral district or local government to the user terminal 10 as reference information.

(Summary of the third embodiment)
As explained above, according to the intention survey system in the third embodiment of the present invention, politicians answer the question information and the questions in the survey items using the politician terminal 40. The survey management server 20 collects the answers to the question information and the survey items of each politician, generates question answer result information and survey result information, and provides them in response to an acquisition request from the user terminal 10.
Therefore, a user can appropriately select a politician and cast his/her vote at the time of election, taking into account the politician's attitude and level of understanding regarding the survey items of the politician in his/her constituency or local government.
Furthermore, the user can respond to the survey items while referring to the level of understanding of each theme of the survey item of the politicians in his/her electoral district.
Furthermore, by referring to the correct answer rate information and comparing their own correct answer rate with that of politicians, users can identify politicians who have a similar level of understanding to themselves, and can also understand where they stand in the distribution of politicians' understanding levels.

Summary of the embodiment
As described above, according to the intention expression survey system in the first to third embodiments of the present invention, when the survey management server 20 sends survey item information to the user terminal 10 to conduct a user awareness survey on any survey item, it also sends reference information explaining the survey item and question information for determining the user's level of understanding of the survey item. Therefore, by viewing the reference information and answering the question information, the user can learn about the survey item and deepen their understanding, and then give an appropriate answer (expression of intention), which enables the surveying party to obtain highly accurate survey results.
Furthermore, the first to third embodiments described above can be combined to form new embodiments.

The above-mentioned user terminal 10, survey management server 20, survey side terminal 30, or politician terminal 40 are realized mainly by a CPU and a program loaded into memory. However, it is also possible to configure this device or server with any other combination of hardware and software, and the high degree of design freedom will be easily understood by those skilled in the art.
Furthermore, when the above-mentioned user terminal 10, survey management server 20, survey side terminal 30 and politician terminal 40 are configured as a group of software modules, this program may be recorded on a recording medium such as an optical recording medium, a magnetic recording medium, a magneto-optical recording medium, or a semiconductor, and loaded from the above-mentioned recording medium, or may be loaded from an external device connected via a specified network.

10 User terminal 11, 21, 31, 41 Control unit 12, 22, 32, 42 Information storage unit 13, 23, 33, 43 Communication unit 14, 34, 44 Display unit 15, 35, 45 Operation unit 20 Survey management server 30 Survey side terminal 40 Politician terminal 100 Network 221 User DB
222 Survey Item DB
223 Survey Results DB
224 Question Answer Result DB
225 Politician DB
226 Weighting TB
227 Keyword TB
228 Media TB

Claims (8)

a user terminal operated by a user who answers the survey items;
a survey management server that receives the response information of the survey items from the user terminal via a network,
The survey management server includes:
transmit to the user terminal survey item information including questions for the survey items, question information including quiz-style questions on content related to the survey items, and information including at least one of a correct answer to the question, a right or wrong answer to the question information by the user, and an explanation ;
The user terminal,
inputting answer information of the survey item information and transmitting it to the survey management server, and, at the same time as inputting the answer information of the survey item information, inputting answer information of the question information and transmitting it to the survey management server;
The survey management server includes:
Estimating each user's level of understanding of the survey item based on answer information of the question information received from one or more of the user terminals;
A system for investigating expressions of intent , characterized by storing profile information indicating the profile of each user, and transmitting question information on topics that other users with a similar profile to the user have a low level of understanding to the user's user terminal. a user terminal operated by a user who answers the survey items;
a survey management server that receives the response information of the survey items from the user terminal via a network,
The survey management server includes:
transmit to the user terminal survey item information including questions for the survey items, reference information explaining the contents of the survey items, question information including quiz-style questions on contents related to the survey items, and information including at least one of the correct answer to the question, the correctness or incorrectness of the user's answer to the question information, and an explanation;
The user terminal,
inputting answer information for the survey item information and transmitting it to the survey management server, and displaying the reference information when inputting the answer information for the survey item information, inputting answer information for the question information and transmitting it to the survey management server;
The survey management server includes:
Estimating each user's level of understanding of the survey item based on answer information of the question information received from one or more of the user terminals;
A system for investigating expressions of intent, characterized by storing profile information indicating the profile of each user, and transmitting question information or reference information on topics that other users with similar profiles to the user have low levels of understanding to the user's user terminal. a user terminal operated by a user who answers the survey items;
a survey management server that receives the response information of the survey items from the user terminal via a network,
The survey management server includes:
transmit to the user terminal survey item information including questions for the survey items, question information including quiz-style questions on content related to the survey items, and information including at least one of a correct answer to the question, a right or wrong answer to the question information by the user, and an explanation ;
The user terminal,
inputting answer information of the survey item information and transmitting it to the survey management server, and, at the same time as inputting the answer information of the survey item information, inputting answer information of the question information and transmitting it to the survey management server;
The survey management server includes:
Estimating each user's level of understanding of the survey item based on answer information of the question information received from one or more of the user terminals;
A system for investigating expressions of intent, characterized in that it classifies each user into groups based on media information indicating media related to or in which each user is interested, and transmits question information on topics for which users in the group to which the user belongs have a low level of understanding to the user's user terminal. a user terminal operated by a user who answers the survey items;
a survey management server that receives the response information of the survey items from the user terminal via a network,
The survey management server includes:
transmit to the user terminal survey item information including questions for the survey items, reference information explaining the contents of the survey items, question information including quiz-style questions on contents related to the survey items, and information including at least one of the correct answer to the question, the correctness or incorrectness of the user's answer to the question information, and an explanation;
The user terminal,
inputting answer information for the survey item information and transmitting it to the survey management server, and displaying the reference information when inputting the answer information for the survey item information, inputting answer information for the question information and transmitting it to the survey management server;
The survey management server includes:
Estimating each user's level of understanding of the survey item based on answer information of the question information received from one or more of the user terminals;
A system for investigating expressions of intent, characterized in that it classifies each user into groups based on media information indicating media related to or of interest to each user, and transmits question information or reference information on topics for which users in the group to which the user belongs have a low level of understanding to the user's user terminal. The method further includes a politician terminal operated by a politician who answers the questions in the question information,
The survey management server includes:
A system for surveying intentions as described in claim 2 or 4, characterized in that it receives information on the answers to the question information from the politician terminal, estimates the politician's level of understanding of the survey item based on the information on the answers to the question information received from the politician terminal, and transmits the information on the estimated politician's level of understanding to the user terminal as the reference information. The survey management server includes:
The intention survey system according to any one of claims 1 to 5, characterized in that for each level of understanding, survey result information indicating the survey result for that survey item is generated based on response information of the survey item information. The survey management server includes:
Transmitting information indicating the user's level of understanding estimated based on information on the answer to the question information received from the user terminal to the user terminal;
The user terminal,
7. The intention survey system according to claim 1, further comprising information for prompting the user to select whether or not the user needs to answer the question again, together with the information indicating the user's level of understanding. The user terminal,
The intention survey system described in claim 7, characterized in that, based on information indicating the user's level of understanding, information is displayed that allows the user to select whether or not to re-answer the question information only if the level of understanding is below a predetermined value.

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