JP7499301B2 - Server device, program, and delivery system - Google Patents

Description

An embodiment of the present invention relates to a server device , a program , and a delivery system .

Conventionally, a sales method known as Internet shopping has been known, in which orders are placed via a website and products are delivered to customers. As Internet shopping has become widespread, the burden on deliverers due to the need to redeliver products has increased.

To reduce the need for product redelivery, it is necessary to make it easier for customers to receive their products. This calls for the development of technology that allows customers to receive products in a way that suits their lifestyle.

The problem to be solved by the present invention is to provide a server device , a program , and a delivery system that allow a customer to select the delivery format of the product.

A server device according to an embodiment is a server device that accepts a designation of a receiving location where a customer receives an item , and includes an acquisition means, an extraction means, a selection means, a calculation means, a first output means, a first input means, and a second input means. The acquisition means acquires an item code and customer information. The extraction means extracts the multiple receiving locations associated with the customer information acquired by the acquisition means based on receiving location list information in which customer information is associated with multiple receiving locations set by the customer. The selection means selects a base that delivers the item from the multiple bases to the receiving location for each receiving location based on a delivery date and time when the item arrives at the receiving location from a base where the item specified by the item code is located. The calculation means calculates a delivery possible date and time when the item can be delivered based on the delivery date and time when the item arrives at the receiving location from the base selected by the selection means. The first output means outputs list information in which the multiple receiving locations extracted by the extraction means are associated with the delivery possible date and time of each of the multiple receiving locations to display on a customer terminal. The first input means accepts input of one receiving location selected from the plurality of receiving locations at the customer terminal, and the second input means accepts designation of a receiving date and time at the one receiving location that is on or after the delivery available date and time.

FIG. 1 is an explanatory diagram showing an example of a delivery system according to the present embodiment. FIG. 2 is a block diagram showing an example of a hardware configuration of a base terminal. FIG. 3 is a block diagram showing an example of a hardware configuration of the delivery management server. FIG. 4 is an explanatory diagram showing an example of the data configuration of the base inventory table. FIG. 5 is an explanatory diagram showing an example of the data configuration of the delivery timetable table. FIG. 6 is an explanatory diagram showing an example of the data configuration of the delivery time table. FIG. 7 is an explanatory diagram showing an example of the data configuration of the receiving location table. FIG. 8 is a block diagram showing an example of a hardware configuration of a customer terminal. FIG. 9 is a block diagram showing an example of a characteristic functional configuration of various devices in the delivery system. FIG. 10 is an explanatory diagram showing an example of a receiving location setting screen displayed on the display operation unit of the customer terminal. FIG. 11 is a flowchart showing an example of the delivery registration process.

Below, an embodiment of the server device and the program will be described in detail with reference to the attached drawings. Note that the embodiment described below is one embodiment of the server device and the program, and does not limit the configuration or specifications. The server device and the program of this embodiment are an example of application to a delivery management server of a delivery system for internet shopping.

Figure 1 is an explanatory diagram showing an example of a delivery system 1 according to this embodiment. The delivery system 1 is a system that delivers products to customers in Internet shopping. The delivery system 1 includes a base terminal 10, a delivery management server 20, and a customer terminal 30. The base terminal 10 and the delivery management server 20 are connected to each other so that they can communicate with each other via a network such as the Internet or a VPN (Virtual Private Network). The delivery management server 20 and the customer terminal 30 are connected to each other so that they can communicate with each other via a network such as the Internet. The delivery system 1 shown in Figure 1 includes multiple base terminals 10, one delivery management server 20, and one customer terminal 30, but the number of each device is not limited.

The base terminal 10 is, for example, a personal computer or a server device that is installed at each base in the distribution route of the product. The base may be, for example, a production factory, a logistics company warehouse, a retailer warehouse, or a store. The base terminal 10 manages the inventory quantity of each product at the base where it is installed. The base terminal 10 also transmits inventory information 108 (see Figure 2) indicating the inventory quantity of each product to the delivery management server 20.

The delivery management server 20 is a server device that manages the delivery of products in Internet shopping. The delivery management server 20 may be formed by multiple server devices, etc. The delivery management server 20 may also be provided by a cloud service that provides computer resources such as hardware and software.

The delivery management server 20 determines whether the ordered product is in stock at each base. If there is stock, the delivery management server 20 calculates the available delivery date and time when the product delivered from the base can be handed over at the receiving location set by the customer. The delivery management server 20 then transmits delivery list information indicating the available delivery date and time for each receiving location to the customer terminal 30. The delivery management server 20 also registers that the product will be delivered to the receiving location and receiving date and time specified on the customer terminal 30.

The customer terminal 30 is, for example, a personal computer, smartphone, or tablet terminal used by the customer. Based on the delivery list information received from the delivery management server 20, the customer terminal 30 displays a list of receiving locations in which the available delivery date and time for each receiving location is presented. The customer terminal 30 then transmits the receiving location and receiving date and time specified by operation to the delivery management server 20.

The customer terminal 30 also accepts an operation to set a pickup location. Here, the pickup location can be set to, for example, a specific convenience store, a delivery box installed at a station or the like, a store selling the product, or home. "Convenience store" indicates that the product is received using a product receiving service provided by a convenience store. "Delivery box" indicates that the product is received using a storage box in which parcels can be placed. "Store" indicates that the customer goes to a store selling the product to pick it up. "Home" indicates that the product is received at home using a delivery service.

Next, we will explain the hardware configuration of the various devices in the delivery system 1.

Figure 2 is a block diagram showing an example of the hardware configuration of the base terminal 10. The base terminal 10 includes a control unit 101, a storage unit 102, a communication interface 103, a display unit 104, and an operation unit 105. These units are connected to each other via a system bus 106 such as a data bus or an address bus.

The control unit 101 is a computer that controls the overall operation of the base terminal 10 and realizes the various functions of the base terminal 10. The control unit 101 includes a CPU (Central Processing Unit), a ROM (Read Only Memory), and a RAM (Random Access Memory). The CPU controls the overall operation of the base terminal 10. The ROM is a non-volatile storage medium that retains various data even when power is not supplied. The RAM is a storage medium that can read and write data to a specified area. The CPU then executes a program stored in the ROM or the storage unit 102, etc., using the RAM as a work area.

The memory unit 102 is a storage device such as a hard disk drive (HDD) or a solid state drive (SSD). The memory unit 102 stores a control program 107 and inventory information 108.

The control program 107 is a program for implementing the operating system and functions of the base terminal 10. The control program 107 includes a program for implementing the characteristic functions of this embodiment.

The inventory information 108 is information that indicates the inventory quantity of each product stored at the base that is managed by the base terminal 10.

The communication interface 103 is an interface for communicating with the delivery management server 20 etc. via a network.

The display unit 104 is, for example, a display device such as a liquid crystal display. The operation unit 105 is, for example, an input device such as a keyboard or a mouse.

Figure 3 is a block diagram showing an example of the hardware configuration of the delivery management server 20. The delivery management server 20 includes a control unit 201, a memory unit 202, a communication interface 203, a display unit 204, and an operation unit 205. These units are interconnected via a system bus 206 such as a data bus or an address bus.

The control unit 201 is a computer that controls the overall operation of the delivery management server 20 and realizes the various functions of the delivery management server 20. The control unit 201 includes a CPU, a ROM, and a RAM. The CPU controls the overall operation of the delivery management server 20. The ROM is a non-volatile storage medium that retains various data even when power is not supplied. The RAM is a storage medium that can read and write data to a specified area. The CPU then executes programs stored in the ROM or the storage unit 202, etc., using the RAM as a work area.

The memory unit 202 is a storage device such as an HDD or SSD. The memory unit 202 stores a control program 207, a base inventory table 208, a delivery timetable table 209, a delivery time table 210, and a receiving location table 211.

The control program 207 is a program for implementing the functions of the operating system and the delivery management server 20. The control program 207 includes a program for implementing the characteristic functions of this embodiment.

The location-specific inventory table 208 is an information table that stores the stock quantity of each product stored at each location in the distribution channel. Here, FIG. 4 is an explanatory diagram showing an example of the data configuration of the location-specific inventory table 208. The location-specific inventory table 208 stores location codes, product codes, and stock quantities in association with each other. The location code is identification information that can identify a location. The product code is identification information that can identify a product. The stock quantity is information that indicates the quantity of a product stored.

The delivery timetable table 209 is an information table that stores the departure date and time and the arrival date and time of delivery vehicles such as delivery vehicles that deliver products from a base to a receiving location. Here, FIG. 5 is an explanatory diagram showing an example of the data configuration of the delivery timetable table 209. The delivery timetable table 209 stores a base code, a receiving location code, the departure time of each delivery vehicle, and the arrival time of each delivery vehicle in association with each other. The base code is identification information that can identify the base. The receiving location code is identification information that can identify the receiving location. The departure time is information that indicates the time when each delivery vehicle departs from the base. The arrival time is information that indicates the time when each delivery vehicle arrives at the receiving location. Note that the delivery timetable table 209 shown in FIG. 5 stores both the departure time and the arrival time, but if both are not necessary to calculate the delivery date and time, it is sufficient to store either one of the times. In addition, the delivery timetable table 209 shown in FIG. 5 assumes that deliveries are made from a base to each receiving location, but if multiple receiving locations are to be visited, the departure time from each receiving location may also be stored.

The delivery time table 210 is an information table showing the delivery time required to deliver products from each base to the receiving location. Here, FIG. 6 is an explanatory diagram showing an example of the data configuration of the delivery time table 210. The delivery time table 210 stores base codes, receiving location codes, and delivery time information in association with each other. The base code is identification information that can identify the base. The receiving location code is identification information that can identify the receiving location. The delivery time information is information that shows the delivery time required to deliver products from the base to the receiving location.

Delivery time information includes preparation time, delivery vehicle designation, and transportation time. Preparation time is information indicating the time it takes, for example, to load products stored in a warehouse or the like at a base onto a delivery vehicle. Delivery vehicle designation is information specifying the delivery vehicle that will deliver the products. Here, products can be loaded onto any delivery vehicle after the preparation time has elapsed. The delivery vehicle that will load the products can be specified as the "next vehicle" or "next after that vehicle", etc. The delivery vehicle designation is used to calculate the waiting time until the designated delivery vehicle departs. Transportation time is information indicating the time from when the delivery vehicle leaves the base until it arrives at the receiving location.

The pickup location table 211 is an information table that stores, for each customer, one or more pickup locations that the customer has arbitrarily set. Here, FIG. 7 is an explanatory diagram showing an example of the data configuration of the pickup location table 211. The pickup location table 211 stores a customer code in association with one or more pickup location codes. The customer code is identification information that can identify a customer. The pickup location code is identification information that can identify a pickup location. In other words, the pickup location code is information that indicates the pickup location for the product that the customer has set.

The communication interface 203 is an interface for communicating with the base terminal 10 and the customer terminal 30 via the network.

The display unit 204 is, for example, a display device such as a liquid crystal display. The operation unit 205 is, for example, an input device such as a keyboard or a mouse.

Figure 8 is a block diagram showing an example of the hardware configuration of the customer terminal 30. The customer terminal 30 comprises a control unit 301, a storage unit 302, a communication interface 303, and a display operation unit 304. These units are connected to each other via a system bus 305 such as a data bus or an address bus.

The control unit 301 is a computer that controls the overall operation of the customer terminal 30 and realizes the various functions of the customer terminal 30. The control unit 301 includes a CPU, a ROM, and a RAM. The CPU controls the overall operation of the customer terminal 30. The ROM is a non-volatile storage medium that retains various data even when power is not supplied. The RAM is a storage medium that can read and write data to a specified area. The CPU then executes a program stored in the ROM or the storage unit 302, etc., using the RAM as a work area.

The memory unit 302 is a storage device such as a HDD or SSD. The memory unit 302 stores a control program 306. The control program 306 is a program for implementing the operating system and functions of the customer terminal 30. The control program 306 includes a program for implementing the characteristic functions of this embodiment.

The communication interface 303 is an interface for communicating with the customer terminal 30 etc. via a network.

The display operation unit 304 is, for example, a touch panel display. The display operation unit 304 displays various screens and accepts various operations.

Next, we will explain the characteristic functions of the various devices in the delivery system 1. Here, Figure 9 is a block diagram showing an example of the characteristic functional configuration of the various devices in the delivery system 1.

The control unit 101 of the base terminal 10 loads the control program 107 in the storage unit 102 into the RAM, and operates according to the control program 107 to generate the functional units shown in FIG. 9 on the RAM. Specifically, the control unit 101 of the base terminal 10 includes, as functional units, a communication control unit 1001, an inventory registration unit 1002, and an inventory notification unit 1003.

The communication control unit 1001 controls the communication interface 103 to control communication with devices connected to the network. For example, the communication control unit 1001 controls communication with the delivery management server 20.

The inventory registration unit 1002 registers the inventory of products at the base in the inventory information 108. For example, when a product code and the number of products in stock are input, the inventory registration unit 1002 adds the number of products in stock to the number of products associated with the product code input in the inventory information 108. Also, when a product code and the number of products shipped out are input, the inventory registration unit 1002 subtracts the number of products shipped out from the number of products associated with the product code input in the inventory information 108.

The inventory notification unit 1003 notifies the delivery management server 20 of the inventory information 108. For example, the inventory notification unit 1003 causes the communication control unit 1001 to transmit the inventory information 108 at a specified time or when the inventory information 108 is changed.

The control unit 201 of the delivery management server 20 loads the control program 207 of the memory unit 202 into the RAM, and operates according to the control program 207 to generate each functional unit shown in FIG. 9 on the RAM. Specifically, the control unit 201 of the delivery management server 20 has, as functional units, a communication control unit 2001, an inventory management unit 2002, a receiving location management unit 2003, a delivery list generation unit 2004, and a delivery registration unit 2005.

The communication control unit 2001 is an example of a first receiving means, a second receiving means, a third receiving means, and a transmitting means. The communication control unit 2001 controls the communication interface 203 to control communication with devices connected to the network. For example, the communication control unit 2001 controls communication with the base terminal 10. The communication control unit 2001 also controls communication with the customer terminal 30.

The inventory management unit 2002 manages the base-specific inventory table 208. For example, when the communication control unit 2001 receives inventory information 108, the inventory management unit 2002 updates the inventory quantity associated with the base code of the base terminal 10 that sent the inventory information 108 based on the inventory information 108. For example, the inventory management unit 2002 changes the combination of product code and inventory quantity stored in the base-specific inventory table 208 to the combination of product code and inventory quantity included in the inventory information 108.

The receiving location management unit 2003 manages the receiving location table 211. For example, when the communication control unit 2001 receives receiving location setting information, the inventory management unit 2002 sets a receiving location in the receiving location table 211 based on the receiving location setting information. Here, the receiving location setting information is information that requests the setting of a receiving location registered in the receiving location table 211. The receiving location setting information includes a customer code and a receiving location code. Therefore, the receiving location management unit 2003 sets a combination of the customer code and receiving location code included in the receiving location setting information in the receiving location table 211.

The delivery list generating unit 2004 is an example of a first extraction means, a second extraction means, a calculation means, and a selection means. The delivery list generating unit 2004 generates delivery list information indicating the delivery date and time when the product can be delivered at each receiving location. For example, when a transaction to sell a product is concluded on the Internet shopping site, the communication control unit 2001 receives order information indicating that an order has been placed on the Internet shopping site from the customer terminal 30 or the like. The order information includes the customer code of the customer who sold the product and a product code that identifies the product to be sold. Note that the order information may be sent to the delivery management server 20 not only by the customer terminal 30, but also by other server devices or the like.

When the communication control unit 2001 receives order information, the delivery list generation unit 2004 extracts the customer code and one or more product codes included in the order information. The delivery list generation unit 2004 extracts from the base inventory table 208 the base code of the base that has stock of the product with the product code extracted from the order information. The delivery list generation unit 2004 also extracts from the receipt location table 211 the pickup location code associated with the customer code extracted from the order information.

Then, the delivery list generating unit 2004 calculates the delivery date and time when the product will arrive at each receiving location extracted from the receiving location table 211 from each base extracted from the base inventory table 208 based on the delivery time table 210. More specifically, the delivery list generating unit 2004 extracts delivery time information associated with the base code extracted from the base inventory table 208 and the receiving location code extracted from the receiving location table 211 from the delivery time table 210. The delivery list generating unit 2004 adds the preparation time of the delivery time information to the current date and time. The delivery list generating unit 2004 extracts from the delivery timetable table 209 the departure time of the delivery flight that departs from the receiving location of the receiving location code extracted from the receiving location table 211 after the date and time after the addition of the preparation time and is specified by the delivery flight specification of the delivery time information. The delivery list generating unit 2004 adds the waiting time until the extracted departure time to the date and time after the addition of the preparation time. In addition, the delivery list generating unit 2004 adds the transportation time to the date and time obtained by adding the preparation time and waiting time to the current date and time. In this way, the delivery list generating unit 2004 calculates the delivery date and time when the product will arrive at the receiving location.

The delivery list generating unit 2004 also calculates delivery dates and times for all combinations of base codes extracted from the base inventory table 208 and receipt location codes extracted from the receipt location table 211. When a product can be delivered to one receipt location from multiple bases, the delivery list generating unit 2004 selects from which base the product will be delivered based on the delivery date and time when the product will arrive at the receipt location, that is, the delivery time required to deliver the product. For example, the delivery list generating unit 2004 selects the base with the earliest delivery date and time as the base to deliver the product.

Furthermore, when preparation time is required to hand over a delivered product to a customer, the delivery list generation unit 2004 adds any delivery preparation time to the delivery date and time to calculate the available delivery date and time. Here, in the case of a specified receiving location, no delivery preparation time is required. For example, when the receiving location set in the receiving location table 211 is the home, that is, when the product is delivered from the base to the home by courier, no delivery preparation of the product is required. Therefore, the delivery list generation unit 2004 sets the delivery date and time to the available delivery date and time.

In addition, if the receiving location is specified, there is no need to deliver the product. For example, if the receiving location set in the receiving location table 211 is a store and the store has the product in stock, there is no need to deliver the product. Therefore, the delivery list generation unit 2004 sets the date and time that the delivery preparation time is added to the current date and time as the available delivery date and time.

In this way, the delivery list generating unit 2004 generates delivery list information that shows a list of the delivery locations set in the delivery location table 211 and the delivery available dates and times when the product can be delivered at the delivery location. The delivery list generating unit 2004 then causes the communication control unit 2001 to transmit the generated delivery list information to the customer terminal 30 of the customer who purchased the product. Here, the communication control unit 2001 may transmit the delivery list information directly to the customer terminal 30, or may transmit it to the customer terminal 30 via another device.

The delivery registration unit 2005 is an example of a registration means. The delivery registration unit 2005 registers the delivery destination and the date and time to which the deliverer should deliver the product. That is, the delivery registration unit 2005 registers the delivery destination of the product selected from the receiving place included in the delivery list information and the date and time when the product is received at the delivery destination. More specifically, the customer terminal 30 that has received the delivery list information displays the receiving place setting screen G1 (see FIG. 10) and allows the customer to select a receiving place to which the product is to be delivered from the receiving places included in the delivery list information. Furthermore, the customer terminal 30 allows the customer to specify a date and time after the delivery possible date and time of the receiving place as the receiving date and time of the selected product. Then, the customer terminal 30 transmits receiving designation information including the receiving place selected from the delivery list information and the receiving date and time that is specified as a date and time after the delivery possible date and time of the receiving place. When the communication control unit 2001 receives the receiving designation information, the delivery registration unit 2005 registers the receiving place specified in the receiving designation information and the receiving date and time when the product is to be received at the receiving place.

The control unit 301 of the customer terminal 30 loads the control program 306 of the memory unit 302 into the RAM, and operates according to the control program 306 to generate the functional units shown in FIG. 9 on the RAM. Specifically, the control unit 301 of the customer terminal 30 includes, as functional units, a communication control unit 3001, an operation control unit 3002, a display control unit 3003, a receipt setting unit 3004, and a receipt location setting unit 3005.

The communication control unit 3001 controls the communication interface 303 to control communication with devices connected to the network. For example, the communication control unit 3001 controls communication with the delivery management server 20.

The operation control unit 3002 controls the display operation unit 304 to accept various operations.

The display control unit 3003 controls the display operation unit 304 to display various screens. For example, the display control unit 3003 displays the receiving location setting screen G1 based on the delivery list information received by the communication control unit 3001 from the delivery management server 20.

Here, FIG. 10 is an explanatory diagram showing an example of a receiving location setting screen G1 displayed by the display operation unit 304 of the customer terminal 30. The receiving location setting screen G1 is a screen for setting the receiving location and receiving date and time of the product. The receiving location setting screen G1 includes a list of possible delivery locations G11, a receiving location input field G12, a receiving date and time input field G13, and an OK button G14. The possible delivery list G11 is a list showing the possible delivery dates and times at which the product can be delivered at each receiving location of the product included in the delivery list information. The receiving location input field G12 is an input field for inputting the receiving location of the product. In addition, any of the receiving locations displayed in the possible delivery list G11 can be input in the receiving location input field G12. The receiving date and time input field G13 is an input field for inputting the receiving date and time of the product. In addition, in the receiving date and time input field G13, any time can be input as long as it is a date and time after the possible delivery date and time of the receiving location entered in the receiving location input field G12. The receipt date and time input field G13 is not limited to a format that allows an arbitrary time to be input, and may also allow a receipt time to be selected. The OK button G14 is a button for setting that the product will be received at the receipt location entered in the receipt location input field G12 and on the receipt date and time entered in the receipt date and time input field G13.

The receipt setting unit 3004 causes the communication control unit 3001 to transmit receipt designation information indicating the product receipt location and product receipt date and time. For example, when the OK button G14 on the receipt location setting screen G1 is pressed, the receipt setting unit 3004 causes the communication control unit 3001 to transmit receipt designation information including the receipt location entered in the receipt location input field G12 and the receipt date and time entered in the receipt date and time input field G13.

The receiving location setting unit 3005 sets the receiving location in the receiving location table 211. For example, when the operation control unit 3002 accepts an operation to set a receiving location on the setting screen displayed by the display control unit 3003, the receiving location setting unit 3005 causes the communication control unit 3001 to transmit receiving location setting information for setting the receiving location. Then, when the delivery management server 20 receives the receiving location setting information, it sets the receiving location specified in the receiving location setting information as the receiving location in the receiving location table 211.

Next, the delivery registration process executed by the delivery management server 20 will be described. Here, FIG. 11 is a flowchart showing an example of the delivery registration process executed by the delivery management server 20 of this embodiment.

The communication control unit 2001 receives order information requesting the generation of delivery list information (step S1).

The delivery list generation unit 2004 extracts the pickup location code associated with the customer code included in the received order information from the pickup location table 211 (step S2).

The delivery list generating unit 2004 extracts locations that have inventory of the product identified by the product code included in the order information based on the location-specific inventory table 208 (step S3).

The delivery list generation unit 2004 calculates the delivery date and time when the products delivered from each extracted base will arrive at the extracted receiving location (step S4).

The delivery list generating unit 2004 selects the base to which the product will be delivered (step S5). If there are multiple bases that can deliver the product to a single receiving location, the base with the earliest delivery date and time is selected.

The delivery list generating unit 2004 calculates the available delivery date and time when the product can be delivered at each receiving location (step S6). For example, the delivery list generating unit 2004 calculates the available delivery date and time by adding the delivery preparation time to the delivery date and time. However, in the case of a receiving location that does not require delivery preparation of the product, such as a home delivery service, the delivery list generating unit 2004 sets the delivery date and time as the available delivery date and time.

The delivery list generation unit 2004 generates delivery list information including the extracted pickup location and the calculated available delivery date and time (step S7).

The communication control unit 2001 transmits the generated delivery list information (step S8).

The communication control unit 2001 determines whether or not receipt designation information indicating the product receipt location and receipt date and time has been received (step S9). If receipt designation information has not been received (step S9; No), the delivery management server 20 waits.

If the receipt designation information has been received (step S9; Yes), the delivery registration unit 2005 registers the receipt location indicated in the receipt designation information and the receipt date and time when the product will be received at the receipt location (step S10).

The delivery management server 20 then completes the delivery registration process.

As described above, according to the delivery management server 20 of this embodiment, the communication control unit 2001 receives order information from the customer terminal 30 or the like when a transaction is concluded in Internet shopping or the like. The delivery list generation unit 2004 extracts the bases where the products to be sold are located based on the base inventory table 208. The delivery list generation unit 2004 also calculates the available receipt date and time when the product can be received at the receiving location from the extracted base based on the delivery timetable table 209 and the delivery time table 210. Then, the delivery list generation unit 2004 generates delivery list information including the extracted bases and the calculated available receipt date and time. Furthermore, the communication control unit 2001 transmits the generated delivery list information to the customer terminal 30. Therefore, the customer can set the desired receiving location and receiving date and time on the receiving location setting screen G1 displayed by the customer terminal 30 based on the delivery list information. Therefore, the delivery management server 20 of this embodiment allows the customer to select the receiving format of the product.

Although several embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, substitutions, and modifications can be made without departing from the gist of the invention. These embodiments and their modifications are included in the scope and gist of the invention, and are included in the scope of the invention and its equivalents described in the claims.

The programs executed by each device in the above embodiments and modified examples are provided by being pre-installed in a storage medium (ROM or storage unit) provided in each device, but this is not limited to this. For example, the programs may be provided by being recorded in an installable or executable format on a computer-readable storage medium such as a CD-ROM, flexible disk (FD), CD-R, or DVD (Digital Versatile Disk). Furthermore, the storage medium is not limited to a medium independent of the computer or embedded system, but also includes a storage medium in which a program transmitted via a LAN, the Internet, etc. is downloaded and stored or temporarily stored.

The programs executed by each device in the above embodiments and variations may be stored on a computer connected to a network such as the Internet and provided by downloading them via the network, or may be provided or distributed via a network such as the Internet.

REFERENCE SIGNS LIST 1 Delivery system 10 Base terminal 20 Delivery management server 30 Customer terminal 108 Stock information 208 Base stock table 209 Delivery timetable table 210 Delivery time table 211 Receiving location table 1001, 2001, 3001 Communication control unit 1002 Stock registration unit 1003 Stock notification unit 2002 Stock management unit 2003 Receiving location management unit 2004 Delivery list generation unit 2005 Delivery registration unit 3002 Operation control unit 3003 Display control unit 3004 Receiving setting unit 3005 Receiving location setting unit

JP 2003-160231 A

Claims (6)

A server device that accepts a designation of a receiving location where a customer receives a product ,
An acquisition means for acquiring a product code and customer information ;
an extraction means for extracting the plurality of receiving locations associated with the customer information acquired by the acquisition means, based on receiving location list information in which customer information is associated with the plurality of receiving locations set by the customer;
a selection means for selecting, for each receiving location, a base from which the product is delivered to the receiving location from a plurality of bases based on a delivery date and time when the product will arrive at the receiving location from a base where the product identified by the product code is located;
a calculation means for calculating a delivery possible date and time at which the product can be delivered, based on a delivery date and time at which the product will arrive at the receiving location from the base selected by the selection means;
a first output means for outputting, for display on a customer terminal, list information in which the plurality of receiving locations extracted by the extraction means are associated with the respective available delivery dates and times of the plurality of receiving locations;
a first input means for receiving an input of one receiving location selected from the plurality of receiving locations at the customer terminal;
A second input means for receiving a designation of a receipt date and time at the one receiving location that is after the delivery available date and time;
A server device comprising: A calculation means for calculating the available delivery date and time for each of the plurality of receiving locations,
The first output means outputs the list information in which the plurality of receiving locations are associated with the available delivery dates and times calculated by the calculation means.
The server device according to claim 1 . A setting unit is further provided for setting the plurality of receiving locations in the receiving location list information for each of the customer information.
3. The server device according to claim 1 or 2. A receiving means for receiving receiving location setting information, in which the plurality of receiving locations are specified, transmitted from the customer terminal,
The setting means sets the receiving location in the receiving location list information based on the receiving location setting information.
The server device according to claim 3. A computer that accepts a designation of a receiving location where a customer will receive a product ,
An acquisition means for acquiring a product code and customer information ;
an extraction means for extracting the plurality of receiving locations associated with the customer information acquired by the acquisition means, based on receiving location list information in which customer information is associated with the plurality of receiving locations set by the customer;
a selection means for selecting, for each receiving location, a base from which the product is delivered to the receiving location from a plurality of bases based on a delivery date and time when the product will arrive at the receiving location from a base where the product identified by the product code is located;
a calculation means for calculating a delivery possible date and time at which the product can be delivered, based on a delivery date and time at which the product will arrive at the receiving location from the base selected by the selection means;
a first output means for outputting, for display on a customer terminal, list information in which the plurality of receiving locations extracted by the extraction means are associated with the respective available delivery dates and times of the plurality of receiving locations;
a first input means for receiving an input of one receiving location selected from the plurality of receiving locations at the customer terminal;
A second input means for receiving a designation of a receipt date and time at the one receiving location that is after the delivery available date and time;
A program that can function as a A delivery system having a server device that accepts designation of a receiving location where a customer receives a product , and a customer terminal that designates the receiving location,
An acquisition means for acquiring a product code and customer information ;
an extraction means for extracting the plurality of receiving locations associated with the customer information acquired by the acquisition means, based on receiving location list information in which customer information is associated with the plurality of receiving locations set by the customer;
a selection means for selecting, for each receiving location, a base from which the product is delivered to the receiving location from a plurality of bases based on a delivery date and time when the product will arrive at the receiving location from a base where the product identified by the product code is located;
a calculation means for calculating a delivery possible date and time at which the product can be delivered, based on a delivery date and time at which the product will arrive at the receiving location from the base selected by the selection means;
a first output means for outputting, for display on a customer terminal, list information in which the plurality of receiving locations extracted by the extraction means are associated with the respective available delivery dates and times of the plurality of receiving locations;
a first input means for receiving an input of one receiving location selected from the plurality of receiving locations at the customer terminal;
A second input means for receiving a designation of a receipt date and time at the one receiving location that is after the delivery available date and time;
A delivery system comprising:

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