JP7511063B2 - Information processing device, information processing method, and information processing program - Google Patents

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

Conventionally, various technologies have been proposed in which, when a user purchases a product, a two-dimensional code showing the payment information of the product is photographed and read by the user's terminal device, and electronic payment processing is performed based on the payment information obtained from the two-dimensional code (for example, see Patent Document 1).

JP 2007-328549 A

However, the conventional technology leaves room for improvement in terms of improving convenience when purchasing products.

The present application has been made in consideration of the above, and aims to provide an information processing device, an information processing method, and an information processing program that can improve convenience in purchasing products.

The information processing device according to the present application includes a management unit, a payment processing unit, and a notification unit. The management unit manages product identification information that identifies a product, product information related to the product, and provider information related to the provider that provides the product, by linking them together. The payment processing unit receives the product identification information photographed by a terminal device used by a user and user identification information that identifies the user, and transfers electronic money equivalent to the product price required to purchase the product included in the product information linked to the product identification information from the user's account linked to the user identification information to the provider's account linked to the product identification information. The notification unit notifies the provider of delivery instructions including a delivery destination linked to the user identification information and the product information linked to the product identification information. The user identification information included in the user information and the user identification information included in the user information managed by the provider are linked in advance. When the management unit receives the user identification information from the terminal device, it acquires the user information linked to the managed user identification information from an external device managed by the provider, based on the user identification information managed by the provider in association with the user identification information.

According to one aspect of the embodiment, it is possible to improve the convenience of purchasing products.

FIG. 1 is a diagram illustrating an example of information processing according to an embodiment. FIG. 2 is a diagram illustrating an example of the configuration of an information processing system according to the embodiment. FIG. 3 is a block diagram illustrating an example of the configuration of an external server according to the embodiment. FIG. 4 is a diagram illustrating an example of a user information storage unit according to the embodiment. FIG. 5 is a diagram illustrating an example of a product information storage unit according to the embodiment. FIG. 6 is a diagram illustrating an example of a provider information storage unit according to the embodiment. FIG. 7 is a block diagram illustrating an example of the configuration of an information processing device according to the embodiment. FIG. 8 is a diagram illustrating an example of a product identification information storage unit according to the embodiment. FIG. 9 is a diagram illustrating an example of a wallet information storage unit according to the embodiment. FIG. 10 is a diagram showing an example of a display on the display screen of a user terminal. FIG. 11 is a sequence diagram illustrating an example of the operation of the information processing system according to the embodiment. FIG. 12 is a diagram illustrating an example of the configuration of an information processing system according to a modified example. FIG. 13 is a hardware configuration diagram showing an example of a computer that realizes the functions of the information processing device according to the embodiment.

Below, the information processing device, information processing method, and information processing program according to the present application will be described in detail with reference to the drawings. Note that the information processing device, information processing method, and information processing program according to the present application are not limited to these embodiments.

(Embodiment)
[1. Information Processing]
The information processing realized by the information processing device of the present embodiment will be described with reference to Fig. 1. Fig. 1 is a diagram showing an example of the information processing according to the embodiment. Note that in Fig. 1, the information processing according to the embodiment is realized by the information processing device 10 according to the present embodiment.

As shown in FIG. 1, an information processing system 1 according to an embodiment includes an information processing device 10, a user terminal 50, an external server 100, and a provider terminal 200. The information processing device 10, the user terminal 50, the external server 100, and the provider terminal 200 are connected to each other via a network N (see FIG. 2) so as to be able to communicate with each other by wire or wirelessly. The network N is, for example, a WAN (Wide Area Network) such as the Internet.

The information processing device 10 shown in FIG. 1 is an information processing device that executes information processing according to the embodiment, and is realized by a server device, a cloud system, or the like. For example, the information processing device 10 is a server device that provides electronic payment services related to electronic payments using a user terminal 50 and performs various payments. For example, the information processing device 10 manages the accounts of providers (businesses) of transaction objects and users to whom transaction objects are provided, and realizes various payments by transferring electronic money between accounts in accordance with a payment request from a user. Note that electronic money may be, for example, stamps or currency used independently by various companies, or may be electronically tradable currency provided by a country, such as Japanese yen or dollars.

In addition, the information processing device 10 receives benefit information regarding benefits (coupons, etc.) that are granted to users in electronic payment services and that can be used in the electronic payment services from benefit providers (in other words, those who plan and set up the coupons and contribute (provide) the funds for the coupons), and manages the information in a memory unit of the device.

The user terminal 50 shown in FIG. 1 is an information processing device (terminal device) used by user U. The user terminal 50 is realized, for example, by a smartphone, a tablet terminal, a notebook PC (Personal Computer), a desktop PC, a mobile phone, a PDA (Personal Digital Assistant), etc. For example, the user terminal 50 performs payment using a payment service provided by the information processing device 10 at a store that provides a transaction object to user U.

The external server 100 shown in FIG. 1 is realized by a server device or a cloud system capable of processing information in cooperation with the information processing device 10. For example, the external server 100 manages various information in a memory unit of the device, such as product information on products provided by a provider to a user U, provider information on the provider, and user information on the user U.

The provider terminal 200 shown in FIG. 1 is, for example, an information processing device used by a business operator who operates each store. The provider terminal 200 is realized by a smartphone, a tablet terminal, a notebook PC, a desktop PC, a mobile phone, a PDA, etc. In addition, the provider terminal 200 displays information distributed by the information processing device 10 or the external server 100 using a web browser or an application.

1-1. Payment using user terminal 50
Here, an example of payment (electronic payment) using the user terminal 50 will be described prior to the information processing performed by the information processing device 10. In the following description, an example will be described in which a user U makes a payment using the user terminal 50 using a two-dimensional code (QR code (registered trademark)) placed in store A (not shown) that indicates store identification information for identifying store A, but the embodiment is not limited to this. The example of payment described below can also be applied when an arbitrary user makes a payment at an arbitrary store using an arbitrary user terminal 50. In addition, the store identification information may be not only a QR code but also a barcode, a predetermined mark, a number, or the like.

For example, when user U makes a payment for the use or purchase of a payment object (transaction object) such as various products or services at store A, user U launches a payment app pre-installed on user terminal 50. User U then photographs the store identification information installed at store A via the payment app. In such a case, user terminal 50 displays a screen for inputting the price of the payment object and accepts input of the payment amount from user U or a clerk at store A. User terminal 50 then transmits to information processing device 10 payment information indicating user identification information that identifies user U, store identification information (or information indicated by the store identification information, i.e., information indicating store A (or the operator of store A) (e.g., store ID)), and the payment amount.

In such a case, the information processing device 10 transfers electronic money in the amount indicated by the payment amount from the account of user U indicated by the user identification information to the account of store A indicated by the store identification information. The information processing device 10 then sends a notification to the user terminal 50 that the payment has been completed. In such a case, the user terminal 50 notifies the user that payment has been made with electronic money by outputting a screen or a specified sound indicating that the payment has been completed.

Note that the payment using the user terminal 50 is not limited to the above-mentioned process. For example, the payment using the user terminal 50 may be made using a store terminal installed in store A. For example, the user terminal 50 displays user identification information for identifying user U on the screen. In such a case, the store terminal installed in store A reads the user identification information displayed on the user terminal 50 and transmits payment information indicating the user identification information (or information indicated by the user identification information, i.e., information indicating user U (e.g., user ID)), the payment amount, and information identifying store A to the information processing device 10. In such a case, the information processing device 10 transfers electronic money in the amount indicated by the payment amount from the account of user U indicated by the user identification information to the account of store A, and may notify the store terminal of store A or the user terminal 50 of the completion of the payment by outputting a screen or a predetermined sound indicating that the payment has been completed.

Furthermore, payment using the user terminal 50 may not only be a process of transferring electronic money from an account to which user U has previously charged electronic money to store A's account, but may also be, for example, a payment using a credit card that user U has previously registered. In such a case, for example, user terminal 50 may transfer electronic money of the payment amount to store A's account and bill the management company (card company) of user U's credit card for the payment amount.

1-2. Information Processing According to the Embodiment
However, the conventional technology has room for improvement in terms of improving the convenience of product purchases. That is, a user U may wish to repurchase, for example, product B that he or she has already purchased. In such a case, the user U would need to purchase product B again from the same store or online shop where he or she purchased product B in the past, which could lead to a decrease in the convenience of product purchases, specifically, the convenience of repurchasing product B. Therefore, the information processing device 10 according to the present embodiment is configured to improve the convenience of product purchases.

To be more specific, the provider registers product information and provider information prior to selling (providing) product B. The provider (business operator) may be the manufacturer selling product B or the manufacturer's sales manager, but is not limited to this and may also be a store selling product B or the store's sales manager.

The provider terminal 200, through operation by the provider, registers product information about product B and provider information about the provider in the external server 100 (step S1). The product information includes information such as the product name and price of product B. The provider information includes information such as the provider's name. Details of the product information will be described later with reference to FIG. 5. Details of the provider information will be described later with reference to FIG. 6.

In addition, the external server 100 stores user information about the user U in advance. The user information includes information such as the name of the user U and the delivery address. The user information is registered in advance by the user's input operation on the user terminal 50, but is not limited to this. Details of the user information will be described later with reference to FIG. 4.

Next, the information processing device 10 acquires the product information and the provider information from the external server 100 (step S2). Note that the information processing device 10 may acquire the product information and the provider information from the external server 100 when a request to generate an identification code (described later) for product B is received from the provider terminal 200.

Next, the information processing device 10 links and manages the product identification information that identifies product B with product information related to product B and provider information related to the provider who provides product B (step S3). Note that the information processing device 10 may manage the product information and provider information linked to the product identification information in a state that can be read from the external server 100 without storing the product information and provider information in the memory unit 20 of the information processing device 10 (see FIG. 7), or may store and manage the product information and provider information in the memory unit 20.

Next, the information processing device 10 generates an identification code indicating the product identification information (step S4). The identification code is, for example, a two-dimensional code (QR code (registered trademark)) that identifies product B. Note that the identification code is not limited to the above-mentioned QR code, and may be, for example, a barcode, a specified mark, a number, etc.

The information processing device 10 transmits the generated identification code information to the provider terminal 200 (step S5). The provider terminal 200 then issues an identification code based on the transmitted identification code information (step S6). For example, the provider terminal 200 issues the identification code by attaching a label on which the identification code is printed to product B. Note that product B shown in FIG. 1 is shown to have identification code Ba attached. Furthermore, if the product information of product B includes, for example, bonus information indicating a bonus to be given to a user who purchases product B, the provider terminal 200 issues an identification code that also includes a comment indicating the presence of bonus information. The provider then distributes product B with identification code Ba attached to the market and sells it.

A user U purchases a product B with an identification code Ba attached, for example, at a store or online shop (not shown). If the user U wishes to purchase the same product B again, he or she can immediately purchase the product B by using the identification code Ba.

Specifically, the user terminal 50 photographs the identification code Ba of the product B through the operation of the user U, and acquires the product identification information indicated by the identification code Ba. The user terminal 50 transmits the acquired product identification information and user identification information that identifies the user U to the information processing device 10, and the information processing device 10 accepts the transmitted product identification information and user identification information (step S7).

Next, when the information processing device 10 receives the above-mentioned product identification information, it causes the user terminal 50 to display product information (here, product information related to product B) and provider information linked to the product identification information (step S8). The product information includes information on the product price required to purchase product B. Such product price may include the delivery fee for product B. Details of the product information displayed on the user terminal 50 will be described later with reference to FIG. 10.

In this way, the product information and provider information are displayed on the user terminal 50, allowing user U to check the product information and provider information before paying for product B.

In addition to the product information, the user terminal 50 displays an input field for inputting the number of units of product B to be purchased, a purchase button to be operated when purchasing product B, and the like. When the number of units of product B to be purchased is input by user U and the purchase button is touched by user U, the user terminal 50 transmits a payment request for product B to the information processing device 10 (step S9).

When the information processing device 10 accepts the payment request, it executes a payment process based on the above-mentioned user identification information, product identification information, etc. (step S10). For example, the information processing device 10 executes a process of transferring electronic money equivalent to the product price required to purchase product B included in the product information linked to the product identification information from the account of user U linked to the user identification information to the account of the provider linked to the product identification information. Note that at this time, the information processing device 10 transfers electronic money, which is the product price minus a fee associated with the payment for product B, to the provider's account, which will be described later.

When the payment process is completed, the information processing device 10 sends payment completion information to the user terminal 50 indicating that the payment has been completed (step S11).

Furthermore, the information processing device 10 transmits payment completion information to the provider and issues a delivery instruction for product B. Specifically, the information processing device 10 transmits the payment completion information and delivery instruction to the provider terminal 200 via the external server 100. More specifically, the information processing device 10 transmits payment completion information to the external server 100 and issues a delivery instruction for product B (step S12). Then, the external server 100 transmits payment completion information to the provider terminal 200 and issues a delivery instruction for product B (step S13). The delivery instruction includes a delivery destination linked to the user identification information and product information linked to the product identification information.

When the provider terminal 200 receives the payment completion information and the delivery instruction, it executes the delivery process of product B based on the payment completion information and the delivery instruction (step S14). For example, the provider terminal 200 executes the process of delivering the purchased number of product B indicated by the product information linked to the product identification information included in the payment completion information to the delivery destination included in the delivery instruction.

In this way, the information processing device 10 according to this embodiment manages product identification information, product information, and provider information in association with each other, and when photographed product identification information and user identification information are received from the user terminal 50, payment processing for the product is performed and delivery instructions including the delivery address and product information are notified to the provider. This allows user U to immediately purchase (order) product B, for example, that he or she wishes to purchase again, and product B is delivered promptly, resulting in improved convenience in product purchases.

In addition, even if the provider does not have user information about user U, for example, the provider can receive notification of a delivery address linked to the user identification information from the information processing device 10 or the external server 100 and deliver (sell) product B, thereby increasing sales opportunities for product B.

2. Configuration of Information Processing System
Next, an information processing system 1 for realizing the above-mentioned information processing will be described with reference to FIG. 2. FIG. 2 is a diagram showing a configuration example of the information processing system 1 according to the embodiment. As shown in FIG. 2, the information processing system 1 according to the embodiment includes an information processing device 10, a user terminal 50, an external server 100, and a provider terminal 200. The information processing device 10, the user terminal 50, the external server 100, and the provider terminal 200 are connected to each other so as to be able to communicate with each other via a network N. The network N may include a wired network or a wireless network. Note that the information processing system 1 shown in FIG. 2 may include a plurality of the information processing device 10, the user terminal 50, the external server 100, and the provider terminal 200. Note that the external server 100 is an example of an external device.

[3. Configuration of external server]
Next, the configuration of the external server 100 will be described with reference to Fig. 3. Fig. 3 is a block diagram showing an example of the configuration of the external server 100 according to the embodiment. As shown in Fig. 3, the external server 100 includes a communication unit 110, a storage unit 120, and a control unit 130.

3.1. Communication unit 110
The communication unit 110 is realized by, for example, a network interface card (NIC), etc. The communication unit 110 transmits and receives information between the information processing device 10, the user terminal 50, and the provider terminal 200 via a network such as various wireless communication networks, such as 4G (Generation), 5G, LTE (Long Term Evolution), WiFi (registered trademark), or a wireless LAN (Local Area Network), or various wired communication networks.

[3.2. Storage unit 120
The storage unit 120 is realized by, for example, a semiconductor memory element such as a random access memory (RAM) or a flash memory, or a storage device such as a hard disk or an optical disk. The system includes a user information storage unit 121, a product information storage unit 122, and a provider information storage unit 123.

[3.2.1. User information storage unit 121
The user information storage unit 121 stores user information related to the user. Here, the user information stored in the user information storage unit 121 will be described with reference to FIG. 4. FIG. 4 is a block diagram of the embodiment. 4 is a diagram showing an example of the user information storage unit 121. In the example of FIG. 4, the user information storage unit 121 stores "user ID", "name", "delivery address", and "purchase history information". These items are related (linked) to each other.

"User ID" is identification information (user identification information) for identifying a user. "Name" is information indicating the user's name. Note that in FIG. 4, an example is shown in which conceptual information such as "B11" is stored in "Name", but in reality, specific information of the name is stored. Below, other information may also be described conceptually, but it is assumed that specific information is stored in these cases as well.

"Delivery destination" is information indicating the delivery destination, more specifically, information indicating the delivery destination desired by the corresponding user. "Purchase history information" is purchase history information regarding products previously purchased by the user. "Purchase history information" includes, for example, the name of the purchased product (or product ID), the purchase date and time, and the purchase amount, but these are examples and are not limited to these. Note that, because "purchase history information" includes the product name (or product ID) of the product, the purchase history information is linked to the product identification information that identifies the product.

In the example of Figure 4, the user identified by the user ID "A11" has a name "B11", a delivery address "C11", and purchase history information "D11".

[3.2.2. Product information storage unit 122
Returning to the description of FIG. 3, the product information storage unit 122 stores product information related to products. Here, the product information stored in the product information storage unit 122 will be described with reference to FIG. 5. FIG. 5 shows: FIG. 5 is a diagram illustrating an example of a product information storage unit 122 according to an embodiment. In the example of FIG. 5, the product information storage unit 122 stores “product ID”, “product name”, “product price”, “stock”, The items include "Shipping Fee,""ValidityPeriod," and "Benefits," and these items are associated (linked) with each other.

"Product ID" is identification information for identifying product information. "Product name" is information indicating the name of the product. "Product price" is information indicating the price (price) of the product. "Product price" includes information indicating the unit price of the product, but is not limited to this. "Stock" is information indicating the stock status of the product. "Stock" includes information indicating, for example, the number of products in stock, but is not limited to this.

"Shipping fee" is information that indicates the shipping fee for a product. Note that multiple types of shipping fees may be set for the "shipping fee" depending on the shipping destination. In other words, the shipping fee may vary depending on the shipping distance from the product's shipping origin to the shipping destination (more specifically, the shipping destination area). Therefore, multiple types of shipping fees may be set for the "shipping fee", for example, for each shipping destination area.

"Validity period" is validity period information indicating the validity period during which the provider can provide the product. In more detail, the validity period information is information on the period during which the provider can provide (deliver) the product using the above-mentioned identification code.

"Benefits" is benefit information that indicates the benefits granted to the user. "Benefits" includes, for example, information on points and coupons that can be used in electronic payment services, but is not limited to these. "Benefits" may also include information indicating the validity period during which the benefit can be granted.

In the example of Figure 5, the product information identified by the product ID "E11" indicates that the product name is "F11", the product price is "G11", the stock is "H11", the shipping fee is "J11", the validity period is "K11", and the bonus is "L11".

[3.2.3. Provider information storage unit 123
Returning to the description of Fig. 3, the provider information storage unit 123 stores provider information related to the provider. Here, the provider information stored in the provider information storage unit 123 will be described with reference to Fig. 6. FIG. 6 is a diagram illustrating an example of the provider information storage unit 123 according to the embodiment. In the example of FIG. 6, the provider information storage unit 123 stores information such as a “provider ID”, a “provider name”, and a “ The items include "Product ID of the product being handled," and these items are associated (linked) with each other.

"Provider ID" is identification information for identifying the provider. "Provider name" is information indicating the name of the provider (e.g., manufacturer name, etc.). "Product IDs of handled products" is information indicating the product IDs of the products handled by the provider. "Product IDs of handled products" may include information indicating one product ID or may include information indicating multiple product IDs.

In the example of Figure 6, the provider identified by the provider ID "M11" has a provider name "N11" and the product ID of the product they handle is "E11."

3.3. Control unit 130
3, the control unit 130 is a controller, and is realized, for example, by a central processing unit (CPU) or a micro processing unit (MPU) executing various programs stored in a storage device inside the external server 100 using a RAM as a working area. The control unit 130 is also realized, for example, by an integrated circuit such as an application specific integrated circuit (ASIC) or a field programmable gate array (FPGA).

As shown in FIG. 3, the control unit 130 according to the embodiment includes an acquisition unit 131 and a processing unit 132, and realizes or executes the information processing functions and actions described below.

[3.3.1. Acquisition unit 131
The acquisition unit 131 acquires user information from the user terminal 50 (see FIG. 1 ) and stores the acquired user information in the user information storage unit 121. When the user inputs user information including information indicating the user's name and information indicating the delivery destination (more precisely, the delivery address) desired by the user, the user terminal 50 to the external server 100. The acquisition unit 131 acquires the user information transmitted from the user terminal 50, and stores (registers) the acquired user information in the user information storage unit 121.

In the above description, the acquisition unit 131 is configured to acquire user information from the user terminal 50, but this is not limited to the above. That is, for example, if an EC site provided by a provider (business operator) has user information, the acquisition unit 131 may acquire user information from the EC site by previously linking a user ID on the EC site with a user ID in the user information.

The acquisition unit 131 also receives and acquires product information and provider information from the provider terminal 200 (see FIG. 1), and stores the acquired product information in the product information storage unit 122 and the provider information in the provider information storage unit 123.

For example, when product information including the product name, product price, stock, delivery charge, expiration date, and bonuses of product B is input to the provider terminal 200 by the provider's operation, the provider terminal 200 transmits the product information to the external server 100. The acquisition unit 131 acquires the product information transmitted from the provider terminal 200 and stores (registers) the acquired product information in the product information storage unit 122.

For example, when provider information including the provider's name and the product ID of the product being handled is input to the provider terminal 200 by the provider's operation, the provider terminal 200 transmits the provider information to the external server 100. The acquisition unit 131 acquires the provider information transmitted from the provider terminal 200, and stores (registers) the acquired provider information in the provider information storage unit 123.

3.3.2. Processing Unit 132
The processing unit 132 performs a process of providing the above-mentioned user information, product information, and provider information to the information processing device 10. For example, in response to a request from the information processing device 10, the processing unit 132 reads out the user information, product information, and provider information from the storage unit 120, and provides them to the information processing device 10.

When the payment process for the product is completed in the information processing device 10, the processing unit 132 acquires payment completion information from the information processing device 10 and transmits the acquired payment completion information to the provider terminal 200. Here, the processing unit 132 stores (registers) information included in the payment completion information, such as the purchased product name (or product ID), purchase date and time, and purchase amount, in the user information storage unit 121 as purchase history information.

In addition, when the payment process for the product is completed in the information processing device 10, the processing unit 132 obtains product delivery instructions from the information processing device 10 and transmits (notifies) the obtained delivery instructions to the provider terminal 200.

4. Configuration of information processing device
Next, the configuration of the information processing device 10 will be described with reference to Fig. 7. Fig. 7 is a block diagram showing an example of the configuration of the information processing device 10 according to the embodiment. As shown in Fig. 7, the information processing device 10 includes a communication unit 11, a storage unit 20, and a control unit 30.

[4.1. Communication unit 11]
The communication unit 11 is realized by, for example, a NIC, etc. The communication unit 11 transmits and receives information between the user terminal 50, the external server 100, and the provider terminal 200 via a network such as various wireless communication networks, such as 4G, 5G, LTE, WiFi (registered trademark), wireless LAN, etc., or various wired communication networks.

[4.2. Storage unit 20
The storage unit 20 is realized by, for example, a semiconductor memory element such as a RAM or a flash memory, or a storage device such as a hard disk or an optical disk. As shown in FIG. 7, the storage unit 20 includes a user information storage unit 21 and The electronic wallet 20 includes a product identification information storage unit 22 and a wallet information storage unit 23.

[4.2.1. User information storage unit 21
The user information storage unit 21 stores user information related to the user. The user information in the user information storage unit 21 is stored in the user information storage unit 121 (see FIG. 4) in the external server 100. Since this is the same as or approximately the same as the user information, a description thereof will be omitted here.

In the above, it was stated that the user information in the user information storage unit 21 is the same as the user information in the user information storage unit 121 (see FIG. 4) in the external server 100, but this is not limited thereto, and the user information may be, for example, part of the user information in the user information storage unit 121 (see FIG. 4).

[4.2.2. Product identification information storage unit 22
The product identification information storage unit 22 stores information related to the product identification information. Here, the information related to the product identification information stored in the product identification information storage unit 22 will be described with reference to FIG. 8. FIG. 8 is a block diagram of the embodiment. 8 is a diagram illustrating an example of the product identification information storage unit 22 according to the embodiment. In the example of FIG. 8, the product identification information storage unit 22 stores a "product identification ID", a "product ID", a "provider ID", and an "identification code " and these items are related (linked) to each other.

The "product identification ID" is identification information (product identification information) for identifying a product. The "product ID" is identification information for identifying product information, and more specifically, is identification information of the product information linked to the corresponding "product identification ID." Therefore, in the product identification information storage unit 22, the product identification ID, which is product identification information, and the product information (here, the product ID) are stored in association with each other.

The "provider ID" is identification information for identifying the provider, and more specifically, is identification information of the provider that is linked to the corresponding "product identification ID." Therefore, in the product identification information storage unit 22, the product identification ID, which is product identification information, and the provider information (here, the provider ID) are stored in association with each other.

"Identification code" is information that indicates the identification code of a product, and more specifically, is an identification code that indicates the corresponding product identification ID (product identification information).

In the example of Figure 8, the product identification information for product identification ID "P11" indicates that the product ID is "E11", the provider ID is "M11", and the identification code is "Q11".

[4.2.3. Wallet information storage unit 23]
Returning to the explanation of Fig. 7, the wallet information storage unit 23 stores wallet information related to electronic money accounts owned by users and providers. The wallet information is stored in the wallet information storage unit 23 in advance, for example, before a payment process for a product. Here, the wallet information stored in the wallet information storage unit 23 will be explained with reference to Fig. 9.

Figure 9 is a diagram showing an example of a wallet information storage unit 23 according to an embodiment. In the example of Figure 9, the wallet information storage unit 23 includes items such as "account ID", "owner ID", and "balance", and these items are associated (linked) with each other.

"Account ID" is identification information that identifies the account information. "Owner ID" is identification information that identifies the owner of the account. Each user and provider owns an account. Therefore, "Owner ID" includes information such as the user's user ID and the provider's provider ID. "Balance" is information that indicates the balance of electronic money recorded in the account.

In the example of Figure 9, the account information identified by the account ID "R11" indicates that the owner ID is user ID "A11" and the balance is "T11." Additionally, the account information identified by the account ID "R21" indicates that the owner ID is provider ID "M11" and the balance is "T21."

4.3. Control unit 30
7, the control unit 30 is a controller, and is realized, for example, by a CPU, an MPU, or the like, executing various programs stored in a storage device inside the information processing device 10 using a RAM as a working area. The control unit 30 is also realized, for example, by an integrated circuit such as an ASIC or an FPGA.

As shown in FIG. 7, the control unit 30 according to the embodiment includes a management unit 31, a generation unit 32, a display control unit 33, a payment processing unit 34, a notification unit 35, and an assignment unit 36, and realizes or executes the functions and actions of the information processing described below.

[4.3.1. Management Department 31
The management unit 31 manages various types of information stored in the storage unit 20. For example, the management unit 31 manages product identification information (e.g., product identification ID) that identifies a product, product information related to the product, and product information that provides the product. For example, the management unit 31 requests the external server 100 for the product information and the provider information. The product information and provider information provided by are linked to the product identification information (product identification ID) and stored in the product identification information storage unit 22 for management.

As an example, in the product identification information storage unit 22 (see FIG. 8) according to this embodiment, the product identification information (product identification ID) is linked to the product ID and the provider ID and stored. For example, when an identification code is photographed by the user terminal 50 and the management unit 31 receives product identification information from the user terminal 50, the management unit 31 requests the external server 100 for product information corresponding to the product ID linked to the product identification information and provider information corresponding to the provider ID. The management unit 31 then obtains the product information and provider information provided by the external server 100 in response to the request, and manages the product identification information in association with the product information and provider information.

The management unit 31 also manages user information. For example, the management unit 31 requests the external server 100 to provide user information linked to user identification information (user ID). The management unit 31 acquires the user information provided by the external server 100 in response to the request, and stores and manages the user information in the user information storage unit 21 (see FIG. 4).

In this way, the management unit 31 acquires product information, provider information, and user information linked to user identification information from the linked external server 100. This allows the information processing device 10 to easily acquire product information, provider information, and user information. Furthermore, the information processing device 10 can reduce the processing load when managing product information, etc., compared to when the product information, provider information, and user information are stored in the memory unit 20 of the device itself.

In the above, the management unit 31 is configured to acquire the product information, provider information, and user information from the external server 100, but this is not limited thereto, and the management unit 31 may acquire part of the product information, provider information, and user information from the external server 100. In other words, the management unit 31 may be configured to acquire at least any of the product information, provider information, and user information from the external server 100.

[4.3.2. Generation unit 32
The generating unit 32 generates an identification code indicating the product identification information. For example, when the generating unit 32 receives a request to generate an identification code from the provider terminal 200, the generating unit 32 generates the identification code. The generating unit 32 transmits the generated identification code information to the provider terminal 200. The generating unit 32 also associates the generated identification code information with the product identification information and stores the information in the product identification information storage unit 22.

As described above, the provider terminal 200 issues an identification code based on the transmitted identification code information. That is, for example, a label with an identification code printed on it is attached to a product corresponding to the product identification information indicated by the identification code. Furthermore, when attaching the label with the identification code printed on it to a product, if a bonus is set for the product identification information linked to that identification code, a label (comment) indicating that there is bonus information may also be added to the product. The product with the identification code attached is then distributed on the market, and the user purchases the product. If the user wishes to purchase the product again, for example, the user starts up a payment application on the user terminal 50 and photographs the identification code. The user terminal 50 transmits the product identification information indicated by the photographed identification code and user identification information that identifies the user to the information processing device 10.

4.3.3. Display control unit 33
The display control unit 33 causes various pieces of information to be displayed on the user terminal 50. For example, when the display control unit 33 receives product identification information from the user terminal 50, before payment for the product, the display control unit 33 causes product information and provider information linked to the product identification information to be displayed on the user terminal 50. This allows the user to check the product information and provider information before payment for the product.

Specifically, when the display control unit 33 receives the product identification information, it accesses the product identification information storage unit 22, reads out the product information and provider information linked to the product identification information, and displays them on the user terminal 50. Here, an example of the content displayed on the user terminal 50 will be described with reference to FIG. 10. FIG. 10 is a diagram showing an example of the display on the display screen 51 of the user terminal 50.

As shown in FIG. 10, the display control unit 33 displays the product name and the provider name, for example, in a display field 52a of the display screen 51. Note that an image of the product may also be displayed in the display field 52a.

The display control unit 33 also displays in the display field 52b the number of items in stock and the validity period during which the item can be provided (purchased). For example, if the number of items in stock is 0 (zero), the display control unit 33 displays an error message on the user terminal 50 indicating that the item is out of stock.

Furthermore, the display control unit 33 causes the user terminal 50 to display the product information during the validity period described above. That is, when the date and time when the product identification information was received from the user terminal 50 is within the validity period, the display control unit 33 causes the user terminal 50 to display the product information. Conversely, when the date and time when the product identification information was received from the user terminal 50 is outside the validity period, the display control unit 33 does not cause the user terminal 50 to display the product information, but causes the user terminal 50 to display, for example, an error message indicating that the validity period has expired. In this way, by the display control unit 33 causing the user terminal 50 to display the product information during the validity period, the user can purchase the product while checking the validity period during which the product can be provided (purchased).

The display control unit 33 also accepts the number of items to be purchased in display field 52c. The display control unit 33 then displays the product price in display field 52d, obtained by multiplying the amount of the product linked to the product identification information (the unit price of the product) by the accepted number of items to be purchased. The display control unit 33 also displays the shipping fee for the product linked to the product identification information, and displays the product price including the product price and shipping fee. Note that the shipping fee displayed here is the fee set for the delivery area desired by the user.

In this way, the display control unit 33 causes the user terminal 50 to display the amount including the shipping fee as the product price. This allows the user to check the product shipping fee and to make a payment including the shipping fee.

The display control unit 33 also displays bonus information in the display field 52e. For example, the display control unit 33 displays the content of the bonus that will be granted to the user after payment for the product. The display field 52e may also include the validity period during which the bonus can be granted. In the example of FIG. 10, the display control unit 33 displays "If you purchase the product by XX month XX day, you will receive XX points," and displays both the content of the bonus and the validity period during which the bonus can be granted. In this way, the display control unit 33 displays bonus information including the content of the bonus on the user terminal 50, thereby encouraging the user to purchase the product. The user can also check the content of the bonus and the validity period.

The display control unit 33 also displays a purchase button 53a and a regular purchase button 53b on the display screen 51 of the user terminal 50. The purchase button 53a is a button that is touched when the user purchases a product. The regular purchase button 53b is a button that is touched when the user purchases a product on a regular basis. Note that the purchase interval for regular purchases here can be set arbitrarily by the user, etc.

Then, when the user touches the purchase button 53a or the subscription button 53b, the user terminal 50 transmits a payment request for the product to the information processing device 10.

The display control unit 33 also displays the purchase history information of the product in the display field 52f. For example, when the display control unit 33 receives user identification information from the user terminal 50, it reads out the purchase history information linked to the user identification information and displays it on the user terminal 50. This allows the user to check the purchase history information for the product they are trying to purchase (product B in this case).

10 shows an example in which both purchase history information for a product (product B in this case) corresponding to the received product identification information and purchase history information for a product (product C in this case) not corresponding to the received product identification information are displayed, but the present invention is not limited to this. For example, the display control unit 33 may display purchase history information based on the product identification information in addition to the above-mentioned user identification information. Specifically, when the display control unit 33 receives user identification information and product identification information from the user terminal 50, it reads out purchase history information linked to the user identification information and product identification information and displays it on the user terminal 50. That is, although not shown in the figure, the display control unit 33 displays only purchase history information related to the product corresponding to the received product identification information (only purchase history (1) and (2) related to product B in the example of FIG. 10). This allows the user to easily check the purchase history information for the product he or she is about to purchase (product B in this case).

[4.3.4. Payment Processing Unit 34]
7, when the payment processing unit 34 receives a payment request from the user terminal 50, for example by operating the purchase button 53a, the payment processing unit 34 executes payment processing based on the above-mentioned user identification information, product identification information, etc. For example, when the payment processing unit 34 receives product identification information and user identification information from the user terminal 50, the payment processing unit 34 executes processing to transfer electronic money for the product price required to purchase the product included in the product information linked to the product identification information from the user's account linked to the user identification information to the provider's account linked to the product identification information.

At this time, the payment processing unit 34 also transfers electronic money, which is the product price minus a fee associated with the payment for the product, to the provider's account. As an example, the payment processing unit 34 transfers electronic money, which is the product price minus a fee for using the information processing device 10 and the external server 100, to the provider's account. This allows the business providing the information processing device 10 and the external server 100 to earn revenue from the fees.

[4.3.5. Notification unit 35
When the payment process is completed, the notification unit 35 transmits payment completion information indicating that the payment has been completed to the user terminal 50. This allows the user to confirm that the payment has been completed. .

The notification unit 35 also sends payment completion information to the provider, and notifies the provider of delivery instructions including a delivery destination linked to the user identification information and product information linked to the product identification information. For example, the notification unit 35 sends the payment completion information and delivery instructions to the provider terminal 200 via the external server 100.

Then, when the provider terminal 200 (see FIG. 1) receives the payment completion information and the delivery instruction, the provider terminal 200 executes a product delivery process based on the payment completion information and the delivery instruction. For example, the provider terminal 200 executes a process to deliver the purchased number of products included in the payment completion information and the delivery instruction, the number of products indicated by the product information linked to the product identification information, to the delivery destination included in the delivery instruction.

In this way, the information processing device 10 according to this embodiment manages product identification information, product information, and provider information in association with each other, and when photographed product identification information and user identification information are received from the user terminal 50, payment processing for the product is performed and delivery instructions including the delivery address and product information are notified to the provider. This allows the user to instantly purchase (order) a product that the user wishes to purchase again, for example, and the product can be delivered promptly, resulting in improved convenience in product purchases.

When the regular purchase button 53b is touched by the user, the notification unit 35 may notify the provider terminal 200 of a delivery instruction every time a preset purchase interval elapses. This allows the product to be delivered to the user on a regular basis.

For example, if a provider (business operator) provides a membership-based EC site and has member information including a delivery address, the member ID on the EC site may be linked in advance with the user ID in the user information on the information processing device 10. This allows the provider terminal 200 to obtain delivery instructions including the user ID in the user information, thereby making it possible to obtain information such as the delivery address linked to the user ID and the corresponding member ID.

4.3.6. Adding Unit 36
The granting unit 36 grants a privilege to the user after the payment for the product. For example, when the payment processing unit 34 completes the payment process, the granting unit 36 executes a process of granting a privilege to the user terminal 50. In this manner, in the present embodiment, by providing a privilege that is granted after the payment for the product, it is possible to encourage the user to purchase the product.

5. Operation of the entire information processing system
Next, the overall operation of the information processing system 1 according to the present embodiment will be described with reference to Fig. 11. Fig. 11 is a sequence diagram showing an example of the operation of the information processing system 1 according to the embodiment.

As shown in FIG. 11, the provider terminal 200 registers product information about the product and provider information about the provider in the external server 100 through the provider's operation (step S101). Next, the information processing device 10 acquires the product information and provider information from the external server 100 (step S102).

Next, the information processing device 10 links and manages the product identification information that identifies the product with the product information about the product and the provider information about the provider that provides the product (step S103). Next, the information processing device 10 generates an identification code that indicates the product identification information (step S104).

Next, the information processing device 10 transmits information about the generated identification code to the provider terminal 200 (step S105). The provider terminal 200 issues an identification code based on the transmitted information about the identification code (step S106).

Next, when a product with an identification code attached is purchased by a user and the user wishes to purchase the product again, the user terminal 50 photographs and reads the product's identification code through the user's operation (step S107). Next, the user terminal 50 transmits the product identification information acquired by reading the identification code and user identification information that identifies the user to the information processing device 10, and the information processing device 10 accepts the transmitted product identification information and user identification information (step S108).

Next, when the information processing device 10 receives the above-mentioned product identification information, it causes the user terminal 50 to display product information and provider information linked to the product identification information (step S109). When the user touches the purchase button 53a or the like, the user terminal 50 transmits a payment request for the product to the information processing device 10 (step S110).

When the information processing device 10 receives the payment request, it executes the payment process based on the above-mentioned user identification information, product identification information, etc. (step S111). When the payment process is completed, the information processing device 10 transmits payment completion information to the user terminal 50 (step S112).

The information processing device 10 also transmits payment completion information to the external server 100 and issues product delivery instructions (step S113). The external server 100 then transmits payment completion information to the provider terminal 200 and issues product delivery instructions (step S114).

Next, when the provider terminal 200 receives the payment completion information and delivery instructions, it executes the product delivery process based on the payment completion information and delivery instructions (step S115).

6. Modifications
Next, an information processing system 1a according to a modified example will be described with reference to Fig. 12. Fig. 12 is a diagram showing a configuration example of an information processing system 1a according to a modified example. Note that, in the following, configurations common to the above-mentioned embodiment may be denoted by the same reference numerals and descriptions thereof may be omitted.

In the above embodiment, the information processing device 10 cooperates with the external server 100 to transmit and receive various information such as product information, but this is not limited to this. In other words, an information processing system 1a according to a modified example may not include the external server 100, and the information processing device 10 may include the functions and various information that the external server 100 has.

For example, as shown in FIG. 12, the storage unit 20 of the information processing device 10 may include a product information storage unit 122 and a provider information storage unit 123 of the external server 100. In addition, the control unit 30 (e.g., the management unit 31) of the information processing device 10 may have the functions of an acquisition unit 131 and a processing unit 132.

In this way, even when configured like the information processing system 1a according to the modified example, it is possible to obtain the same effect as in the embodiment, that is, to improve the convenience of purchasing products.

7. Effects
As described above, the information processing device 10 includes a management unit 31, a payment processing unit 34, and a notification unit 35. The management unit 31 manages product identification information for identifying a product, product information related to the product, and provider information related to the provider providing the product, by linking them together. When the payment processing unit 34 receives product identification information photographed by the user terminal 50 and user identification information identifying the user from the user terminal 50 used by the user, it transfers electronic money equivalent to the product price required to purchase the product included in the product information linked to the product identification information from the user's account linked to the user identification information to the provider's account linked to the product identification information. The notification unit 35 notifies the provider of delivery instructions including a delivery destination linked to the user identification information and product information linked to the product identification information.

This allows users to instantly purchase (order) products that they wish to purchase again, for example, and the products can be delivered quickly, resulting in improved convenience in purchasing products. Furthermore, even if a provider does not have user information about a user, the provider can receive notification of a delivery address linked to user identification information from the information processing device 10, etc., and can deliver (sell) the product, thereby increasing sales opportunities for the product.

In addition, when the information processing device 10 receives product identification information from the user terminal 50, the information processing device 10 includes a display control unit 33 that causes the user terminal 50 to display product information linked to the product identification information before payment for the product. This allows the user to check the product information and provider information before payment for the product.

The product information includes shipping fee information that indicates the shipping fee for the product. The display control unit 33 causes the user terminal 50 to display the amount including the shipping fee as the product price. This allows the user to check the shipping fee for the product and to make a payment including the shipping fee.

The product information includes validity period information indicating the validity period during which the product can be provided. The display control unit 33 causes the product information to be displayed on the user terminal 50 during the validity period. This allows the user to purchase the product while checking the validity period during which the product can be provided (purchased).

The user identification information is linked to purchase history information about products that the user has purchased in the past. When the display control unit 33 receives user identification information from the user terminal 50, it causes the user terminal 50 to display the purchase history information linked to the user identification information. This allows the user to check the purchase history information about the product they are about to purchase.

The product identification information is linked to the purchase history information. When the display control unit 33 receives the user identification information and the product identification information from the user terminal 50, it causes the user terminal 50 to display the purchase history information linked to the user identification information and the product identification information. This allows the user to easily check the purchase history information for the product they are trying to purchase.

The product information includes bonus information indicating the bonus granted to the user. The display control unit 33 causes the product information including the bonus information to be displayed on the user terminal 50. This makes it possible to encourage the user to purchase the product. The user can also check the content of the bonus, etc.

The product information includes bonus information indicating the bonus to be granted to the user. The information processing device 10 includes an awarding unit 36 that awards the bonus to the user after payment for the product. In this way, by providing a bonus that is awarded after payment for the product, it is possible to encourage the user to purchase the product.

The management unit 31 acquires at least one of the product information, provider information, and user information linked to the user identification information from the linked external server 100 (an example of an external device). This allows the information processing device 10 to easily acquire the product information, provider information, and user information. Furthermore, the information processing device 10 can reduce the processing load when managing product information, etc., compared to when the product information, provider information, and user information are stored in the memory unit 20 of the device itself.

The payment processing unit 34 transfers electronic money, which is the product price minus a fee for the payment of the product, to the provider's account. This allows the business providing the information processing device 10 and the external server 100 to earn revenue from the fee.

8. Hardware Configuration
The information processing device 10 according to the embodiment described above is realized by a computer 1000 having a configuration as shown in Fig. 13. Fig. 13 is a hardware configuration diagram showing an example of a computer that realizes the functions of the information processing device 10 according to the embodiment. The computer 1000 has a CPU 1100, a RAM 1200, a ROM 1300, a HDD 1400, a communication interface (I/F) 1500, an input/output interface (I/F) 1600, and a media interface (I/F) 1700.

The CPU 1100 operates based on a program stored in the ROM 1300 or the HDD 1400, and controls each component. The ROM 1300 stores a boot program executed by the CPU 1100 when the computer 1000 is started, and programs that depend on the hardware of the computer 1000, etc.

HDD 1400 stores programs executed by CPU 1100 and data used by such programs. Communication interface 1500 receives data from other devices via network (communication network) N and sends it to CPU 1100, and transmits data generated by CPU 1100 to other devices via network N.

The CPU 1100 controls output devices such as a display and a printer, and input devices such as a keyboard and a mouse (in FIG. 13, the output devices and input devices are collectively referred to as "input/output devices") via the input/output interface 1600. The CPU 1100 acquires data from the input devices via the input/output interface 1600. The CPU 1100 also outputs generated data to the output devices via the input/output interface 1600.

The media interface 1700 reads a program or data stored in the recording medium 1800 and provides it to the CPU 1100 via the RAM 1200. The CPU 1100 loads the program from the recording medium 1800 onto the RAM 1200 via the media interface 1700 and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or a PD (Phase change rewritable Disc), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory.

For example, when the computer 1000 functions as the information processing device 10 according to the embodiment, the CPU 1100 of the computer 1000 executes programs loaded onto the RAM 1200 to realize the functions of the control unit 30. The CPU 1100 of the computer 1000 reads and executes these programs from the recording medium 1800, but as another example, the CPU 1100 may obtain these programs from another device via the network N.

Although several embodiments of the present application have been described in detail above with reference to the drawings, these are merely examples, and the present invention can be embodied in other forms that incorporate various modifications and improvements based on the knowledge of those skilled in the art, including the forms described in the disclosure section of the invention.

[8. Other]
Furthermore, among the processes described in the above embodiments and modifications, all or part of the processes described as being performed automatically can be performed manually, or all or part of the processes described as being performed manually can be performed automatically by a known method. In addition, the information including the processing procedures, specific names, various data and parameters shown in the above documents and drawings can be changed arbitrarily unless otherwise specified. For example, the various information shown in each drawing is not limited to the illustrated information.

In addition, each component of each device shown in the figure is a functional concept, and does not necessarily have to be physically configured as shown in the figure. In other words, the specific form of distribution and integration of each device is not limited to that shown in the figure, and all or part of them can be functionally or physically distributed and integrated in any unit depending on various loads, usage conditions, etc.

The above-described embodiments and variations can be combined as appropriate to the extent that they do not cause inconsistencies in the processing content.

In addition, the above-mentioned "section, module, unit" can be read as "means" or "circuit." For example, the management section can be read as management means or management circuit.

REFERENCE SIGNS LIST 1 Information processing system 10 Information processing device 31 Management unit 33 Display control unit 34 Payment processing unit 35 Notification unit 36 Granting unit 50 User terminal 100 External server

Claims (11)

a management unit that manages product identification information that identifies a product, product information related to the product, and provider information related to a provider that provides the product, in association with each other;
a payment processing unit that, when receiving, from a terminal device used by a user, the product identification information photographed by the terminal device and user identification information identifying the user, transfers electronic money equivalent to the product price required to purchase the product included in the product information linked to the product identification information from an account of the user linked to the user identification information to an account of the provider linked to the product identification information;
a notification unit that notifies the provider of a delivery instruction including a delivery destination linked to the user identification information and the product information linked to the product identification information,
The user identification information included in the user information and the user identification information included in the user information managed by the provider are linked in advance,
The management unit
An information processing device characterized in that when it receives the user identification information from the terminal device, it obtains the user information linked to the managed user identification information from an external device managed by the provider based on the user identification information associated with the user identification information and managed by the provider. The information processing device according to claim 1 , further comprising: a display control unit that, when the product identification information is received from the terminal device, displays the product information linked to the product identification information on the terminal device before payment for the product. the product information includes shipping fee information indicating a shipping fee for the product;
The display control unit is
The information processing device according to claim 2 , wherein an amount including the delivery charge is displayed on the terminal device as the product price. the product information includes validity period information indicating a validity period during which the product can be provided;
The display control unit is
The information processing device according to claim 2 , wherein the product information is displayed on the terminal device during the validity period. the product information includes benefit information indicating a benefit to be given to the user,
The display control unit is
The information processing device according to claim 2 , wherein the product information including the bonus information is displayed on the terminal device. the product information includes benefit information indicating a benefit to be given to the user,
The information processing device according to claim 1 , further comprising: a granting unit that grants the privilege to the user after payment for the product. The management unit
The information processing apparatus according to claim 1 , wherein at least one of the product information, the provider information, and the user information linked to the user identification information is acquired from a linked external apparatus. The payment processing unit,
The information processing device according to claim 1 , wherein electronic money obtained by deducting a commission for payment of the product from the product price is transferred to an account of the provider. The product identification information received from the terminal device,
The information processing apparatus according to claim 1 , wherein an identification code attached to the product purchased by the user is obtained by photographing the product with the terminal device. 1. A computer-implemented information processing method, comprising:
a management step of linking and managing product identification information for identifying a product, product information relating to the product, and provider information relating to a provider that provides the product;
a payment processing step of, when receiving from a terminal device used by a user the product identification information photographed by the terminal device and user identification information identifying the user, transferring electronic money equivalent to the product price required to purchase the product included in the product information linked to the product identification information from an account of the user linked to the user identification information to an account of the provider linked to the product identification information;
a notification step of notifying the provider of a delivery instruction including a delivery destination linked to the user identification information and the product information linked to the product identification information,
The user identification information included in the user information and the user identification information included in the user information managed by the provider are linked in advance,
The management step includes:
An information processing method characterized by: when the user identification information is received from the terminal device, the user information linked to the managed user identification information is obtained from an external device managed by the provider based on the user identification information linked to the user identification information and managed by the provider. a management procedure for linking and managing product identification information for identifying a product, product information relating to the product, and provider information relating to a provider providing the product;
a payment processing step of receiving, from a terminal device used by a user, the product identification information photographed by the terminal device and user identification information identifying the user, transferring electronic money equivalent to the product price required to purchase the product included in the product information linked to the product identification information from an account of the user linked to the user identification information to an account of the provider linked to the product identification information;
a notification procedure for notifying the provider of a delivery instruction including a delivery destination linked to the user identification information and the product information linked to the product identification information,
The user identification information included in the user information and the user identification information included in the user information managed by the provider are linked in advance,
The management procedure includes:
An information processing program characterized by: when the user identification information is received from the terminal device, the user information linked to the managed user identification information is obtained from an external device managed by the provider based on the user identification information linked to the user identification information and managed by the provider.

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