JP7520441B2 - Electronic device for managing work information and method thereof - Google Patents

Description

This disclosure relates to an electronic device and method for managing work information.

With the development of electronic technology, e-commerce has been positioned as a branch of shopping. Customers can purchase goods online without having to go to a shopping mall or market in person, and the goods purchased online are delivered to the delivery address requested by the customer.

In the case of e-commerce, the speed of product delivery has a significant impact on service satisfaction, so various methods for delivering products to customers more quickly are being discussed. One method for such speedy delivery is the establishment of logistics centers in many regions. Each logistics center stores various items sold online, and when a product is purchased, the product is delivered to the customer from a logistics center near the customer who purchased the product. In other words, products are located in various regions before a purchase occurs, and when a purchase occurs, the product is retrieved and delivered from a logistics center adjacent to the customer's location, shortening the delivery time.

Meanwhile, in relation to the multiple workers who display items at each logistics center and who collect and move the displayed items, it may be necessary to manage and supervise the work status of each worker and, if necessary, call them or provide them with feedback.

The problem to be solved by this embodiment is to provide an electronic device and method that allows an enterprise to effectively manage and supervise the work status of workers and provide quick and easy feedback to workers with low work efficiency by checking the work progress status information of at least one worker, selecting a target worker in response, and providing an alarm to the terminal of the selected target worker.

The technical problems that this embodiment aims to achieve are not limited to those described above, and other technical problems can be inferred from the following embodiments.

In one embodiment, a method for managing work information in an electronic device includes receiving first information related to the performance of work from at least one terminal associated with at least one worker; checking work progress status information of at least some of the at least one worker based on the first information; selecting a target worker from the at least one worker in response to the work progress status information; and transmitting second information for providing an alarm to the terminal of the selected target worker.

According to one embodiment, the second information may cause the target worker's terminal to be locked.

According to one embodiment, the first information may include at least one of item information identified by the at least one terminal and location information where the identified item is located, the time when the item information was identified, and the time when the location where the item is located was identified.

According to one embodiment, the work progress status information may include identification information of a specific worker, the number of items processed by the specific worker per unit time, and time information corresponding to the acquisition of the first information.

According to one embodiment, the task may include displaying an item at a particular location, and the first information may include information about the item to be displayed and the location at which the item is displayed.

According to one embodiment, the task includes removing items displayed at a particular location and moving them to a packaging location, and the first information may include information about the items to be removed and the location from which the items are to be removed.

According to one embodiment, the work information management method further includes a step of determining whether the number of items processed by a specific worker per unit time is lower than a critical value, and the work progress status information may include information corresponding to the determination result.

According to one embodiment, the critical value may be set to different values depending on the type of work performed by the particular worker.

According to one embodiment, the critical value may be set to a different value depending on whether the task is performed on individual items or on bulk-packaged items.

According to one embodiment, the work information management method may further include receiving third information related to the target worker's help request, and may further take the third information into consideration to select the target worker.

According to one embodiment, the proficiency of a particular worker associated with the task may be taken into consideration to select the target worker.

According to one embodiment, the first information may be generated based on the at least one terminal verifying at least one of item identification information and location identification information.

According to one embodiment, a message may be output to the terminal, an alarm sound may be output to the terminal, or a vibration may be output to the terminal based on the second information.

Specific details of other embodiments are included in the detailed description and drawings.

According to the present disclosure, an electronic device and method for managing work information checks the work progress status information of at least one worker, selects a target worker in response, and provides an alarm to the terminal of the selected target worker, thereby enabling an enterprise to effectively manage and supervise the work status of workers and provide quick and easy feedback to workers with low work efficiency.

Furthermore, according to the present disclosure, by dynamically selecting target workers based on various criteria, it is possible to determine whether or not to call and provide feedback to a worker by taking into consideration not only work efficiency but also various other factors.

The effects of the invention are not limited to those mentioned above, and other effects not mentioned will be clearly understood by those of ordinary skill in the art from the claims.

1 is a schematic configuration diagram showing a system for managing work information according to an embodiment. 1 is an operational flowchart of a method for managing task information of an electronic device according to an embodiment. 1 is a diagram illustrating an example of work progress status information according to an embodiment; 1 is a diagram illustrating an example of a criterion for selecting a target worker in an electronic device according to an embodiment; 11 is a diagram illustrating an example of a process of transmitting second information to a worker's terminal in an electronic device according to an embodiment; 11 is a diagram for illustrating an example of a case where a target worker is selected in consideration of the worker's skill level according to an embodiment; 11 is a diagram illustrating an example of a terminal that receives second information according to an embodiment; FIG. 1 is a diagram illustrating a configuration of an electronic device that manages work information according to an embodiment.

The terms used in the examples are currently common terms that are widely used as much as possible, taking into consideration their functions in this disclosure, but this may change depending on the intentions or precedents of engineers in this field, the emergence of new technologies, etc. In addition, in certain cases, the applicant may arbitrarily select terms, in which case the meanings are described in detail in the relevant explanation section. Therefore, the terms used in this disclosure should be defined not simply by their names, but based on the meanings that the terms have and the overall content of this disclosure.

Throughout the specification, when a part "includes" a certain component, this does not mean to exclude other components but may further include other components, unless otherwise specified. In addition, terms such as "... unit" and "... module" used in the specification mean a unit that processes at least one function or operation, which may be embodied in hardware or software, or a combination of hardware and software.

Throughout the specification, the expression "at least one of a, b, and c" can include "a alone," "b alone," "c alone," "a and b," "a and c," "b and c," or "all of a, b, and c."

The "terminal" referred to below may be embodied as a computer or a portable terminal that can connect to a server or other terminals through a network. Here, the computer may be, for example, a notebook computer, desktop, or laptop equipped with a web browser, and the portable terminal may be, for example, a wireless communication device that ensures portability and mobility, and may include communication-based terminals such as IMT (International Mobile Telecommunication), CDMA (Code Division Multiple Access), W-CDMA (W-Code Division Multiple Access), and LTE (Long Term Evolution), as well as all kinds of handheld-based wireless communication devices such as smartphones and tablet PCs.

Hereinafter, embodiments of the present disclosure will be described in detail with reference to the accompanying drawings so that those skilled in the art can easily implement the present disclosure. However, the present disclosure may be embodied in various different forms and is not limited to the embodiments described herein.

The following describes in detail an embodiment of the present invention with reference to the attached drawings.

In describing the embodiments, technical details that are widely known in the technical field to which the present invention pertains and that are not directly related to the present invention will be omitted. This is to more clearly convey the gist of the present invention without obscuring it by omitting unnecessary explanations.

For the same reason, some components are exaggerated, omitted, or illustrated diagrammatically in the accompanying drawings. Also, the size of each component does not necessarily reflect the actual size. The same reference numbers are used in each drawing to refer to the same or corresponding components.

The advantages and features of the present invention, as well as the methods for achieving them, will become apparent from the detailed description of the embodiments of the present invention, taken in conjunction with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below, and may be embodied in various different forms, and the embodiments are provided to complete the disclosure of the present invention and to fully inform those skilled in the art of the present invention of the scope of the invention, and the present invention is defined only by the scope of the claims. The same reference characters refer to the same elements throughout the specification.

It will be understood that each block of the process flow chart and the combination of the flow chart diagrams can be implemented by computer program instructions. These computer program instructions can be loaded into a processor of a general purpose computer, special purpose computer, or other programmable data processing device, such that the instructions executed by the processor of the computer or other programmable data processing device create means for performing the functions described in the block(s) of the flow chart. These computer program instructions can also be stored in a computer usable or computer readable memory that can direct the computer or other programmable data processing device to implement the functions in a particular manner, such that the instructions stored in the computer usable or computer readable memory can produce an article of manufacture that includes instruction means for performing the functions described in the block(s) of the flow chart. The computer program instructions may be embodied on a computer or other programmable data processing device such that a series of operational steps are performed on the computer or other programmable data processing device, and the instructions to generate a computer implemented process to run on the computer or other programmable data processing device may provide steps to perform the functions described in the block(s) of the flowchart.

Also, each block may represent a module, segment, or portion of code that includes one or more executable instructions for performing the specified logical function(s). It should also be noted that in some alternative implementations, the functions noted in each block may occur out of order. For example, two blocks shown in succession may be performed substantially simultaneously, or the blocks may sometimes be performed in reverse order depending on the corresponding functions.

Figure 1 is a schematic diagram showing a system for managing work information in one embodiment.

According to various embodiments, the information provision system may include an electronic device 110, at least one worker terminal 120, and a network 130 that supports the transmission and reception of information between them.

According to an embodiment, the electronic device 110 may include a number of computer systems or computer software implemented as a network server, and may provide various information by configuring it as a web page. For example, the electronic device 110 may refer to a computer system and computer software that is connected to a lower device that can communicate with other network servers through a computer network such as an intranet or the Internet, receives a request to perform a task, performs the task, and provides the result of the task. In addition, the electronic device 110 may be understood as a broad concept including a series of application programs that can run on a network server and various databases built therein. For example, the electronic device 110 may be implemented using a network server program that is provided in various ways depending on the operating system, such as DOS, Windows, Linux, UNIX, or MacOS.

To manage work information, the electronic device 110 receives first information related to the performance of work from at least one worker terminal 120 associated with at least one worker, checks work progress status information of at least some of the at least one worker based on the first information, selects a target worker from the at least one worker in response to the work progress status information, and transmits second information for providing an alarm to the worker terminal 120 of the selected target worker. A network 130 may be used for communication between the electronic device 110 and the worker terminal 120.

More details regarding how the electronic device 110 manages work information will be described below with reference to Figures 2 to 7.

According to one embodiment, the electronic device 110 may display information related to a series of work information management methods to an administrator. In this case, the electronic device 110 may provide information related to a series of work information management methods to an administrator terminal (not shown), and the administrator may use the administrator terminal to check the work information management status.

The electronic device 110 may be implemented as an integrated part of the administrator terminal, or the administrator terminal may transmit and receive information to and from the electronic device 110 via the network 130.

The network 130 may serve to connect the electronic device 110 and the worker terminal 120, or the electronic device 110 and an external device (e.g., a logistics management server, a news agency server, etc.). For example, the network 130 may provide a connection path so that the worker terminal 120 or an external device can be connected to the electronic device 110 to send and receive packet data with the electronic device 110.

Operations related to a series of work information management methods according to various embodiments may be implemented by a single physical device, or may be implemented in a manner in which multiple physical devices are organically combined. For example, some of the components included in the system for managing work information may be implemented by one physical device, and the remaining parts may be implemented by other physical devices. For example, one physical device may be implemented as a part of the electronic device 110, and the other physical devices may be implemented as a part of the administrator terminal, a part of an external device, or a part of the worker terminal 120. In some cases, each component included in the system for managing work information may be distributed and disposed in different physical devices, and the distributed components may be organically combined to perform the functions and operations of the system for managing work information. For example, some operations described in this specification as being performed by the electronic device 110 may be performed by a first server, and other operations may be performed by a second server.

Figure 2 is an operational flowchart of a method for managing work information of an electronic device according to one embodiment.

Referring to FIG. 2, the electronic device 110 receives 210 first information related to the performance of work from at least one worker terminal 120 associated with at least one worker. The first information may include item information identified by the at least one worker terminal 120 and location information where the identified item is located. The first information may also include at least one of a time when the item information was identified and a time when the location where the item is located was identified.

According to one embodiment, the first information may be information generated by scanning a barcode of an item. In this case, the performance of a task may be counted by identifying the barcode of the item.

According to one embodiment, the task performed by at least one worker may include a stowing task of displaying items at a specific location. By displaying the items at a specific location, quick collection and packaging can be performed when a subsequent order for the items is received. In this case, the first information may include information on the items to be displayed and information on the location where the items are displayed.

According to one embodiment, the task performed by at least one worker may include a picking task of picking up items displayed at a specific location and moving them to a packaging location. By picking up the items and moving them to the packaging location, packaging at the packaging location can be performed quickly. In this case, the first information may include information on the items to be picked up and information on the location from which the items are picked up.

According to one embodiment, at least a portion of the information related to at least one worker may be received from an external device. For example, if a worker identifies an item by identifying the barcode of the item using a scanning device rather than the worker terminal 120, the identified item information may be transmitted from the barcode to the worker terminal 120, or may be transmitted to the electronic device 110 without passing through the worker terminal 120. In this case, the electronic device 110 may check the current work progress information based on the information related to at least one worker received from the external device.

The electronic device 110 checks 220 the work progress status information of at least some of the at least one worker based on the first information. The work progress status information may include identification information (ID) of the specific worker, the number of items processed by the specific worker per unit time, and time information corresponding to the acquisition of the first information.

The identification information of a worker is information for distinguishing a specific worker from other workers, and may be determined in various ways. According to one embodiment, the identification information of a worker may be determined in the form of a combination of the worker's name and the worker's mobile phone number. According to another embodiment, the identification information of a worker may use a character string determined directly by the worker, and the character string may be determined so as not to overlap with that of other workers. In addition, the identification information of a worker may be determined in various ways regardless of a specific method.

The number of items processed per unit time may correspond to the number of items processed by a particular worker after arriving at work divided by the time worked after arriving at work. The time worked after arriving at work may be calculated in various ways, for example, simply by calculating the time elapsed after arriving at work, by calculating the time elapsed after arriving at work minus a designated meal time, or by calculating the time elapsed after arriving at work minus a statutory rest period.

When treating bulk-packaged items, the number of treated items may be counted as one, or each of the individual bulk-packaged items may be counted as having been treated separately. For example, when treating a box containing 12 bottles of water, this may be counted as one treated item, or as 12 treated items.

The time information corresponding to the acquisition of the first information may be associated with a time when the worker last performed a task. According to one embodiment, the time information corresponding to the acquisition of the first information may correspond to a time when the worker last performed a task. According to another embodiment, the time information corresponding to the acquisition of the first information may correspond to the time that has elapsed since the worker last performed a task.

According to an embodiment, the method of managing work information of the electronic device 110 may further include a step of determining whether the number of items processed by a specific worker per unit time is lower than a critical value. In an embodiment, the critical value may be a preset value or a value that changes adaptively according to the current work status. That is, the electronic device 110 may further determine whether the number of items processed by a specific worker per unit time is lower than a preset critical value. In this case, the work progress status information may include information corresponding to the result of determining whether the number of items processed by a specific worker per unit time is lower than a preset critical value. As an example, the work progress status information may further include a value indicating whether the number of items processed by a specific worker per unit time is lower than a preset critical value. As another example, the work progress status information may display information of a specific worker in a different color if the number of items processed per unit time is lower than a preset critical value. As another example, the work progress status information can be displayed separately for information related to workers who process fewer items per unit time than a preset critical value and information related to workers who process fewer items per unit time than a preset critical value.

The critical value does not necessarily have to be a fixed value, but may be a value that is determined dynamically. According to an embodiment, the critical value may be set to different values depending on the type of work performed by a specific worker. For example, if the work performed by a specific worker corresponds to a stowing work of displaying items at a specific location, the critical value may be set to a first value, and if the work performed by a specific worker corresponds to a collection work of picking up items displayed at a specific location and moving them to a packaging location, the critical value may be set to a second value.

According to an embodiment, the critical value may be set to a different value depending on whether the work performed by the specific worker is performed on individual items or on bulk-packaged items. For example, if the performance of work on bulk-packaged items is counted as processing one item, the critical value when the work performed by the specific worker is performed on individual items may be set higher than the critical value when the work performed by the specific worker is performed on bulk-packaged items. On the other hand, if the performance of work on bulk-packaged items is counted as processing each of the individual bulk-packaged items (for example, processing a box containing 12 bottles of water is counted as processing 12 items), the critical value when the work performed by the specific worker is performed on individual items may be set lower than the critical value when the work performed by the specific worker is performed on bulk-packaged items.

According to one embodiment, the work progress status information may be displayed on the manager's terminal, in which case the manager can check the work information management status using the manager's terminal. As described above, the electronic device 110 and the manager's terminal may be embodied as a single entity, or the electronic device 110 and the manager's terminal may be embodied as separate devices that transmit and receive information via the network 130.

More details regarding the display of work progress status information on the administrator's terminal will be described later with reference to Figure 3.

The electronic device 110 selects 230 a target worker from among the at least one worker in response to the work progress status information. The target worker may correspond to a worker to whom a call or feedback is requested from among the at least one worker.

The electronic device 110 can select a target worker based on the identification information of a specific worker included in the work progress status information, the number of items processed by the specific worker per unit time, and time information corresponding to the acquisition of the first information. In addition, if the work progress status information includes information corresponding to the result of determining whether the number of items processed by the specific worker per unit time is lower than a preset critical value, the electronic device 110 can select a target worker further based on whether the number of items processed per unit time is lower than a preset critical value.

According to one embodiment, if the work progress status information does not include information corresponding to the result of determining whether the number of items processed by a specific worker per unit time is lower than a preset critical value, the electronic device 110 can directly calculate whether the number of items processed by a specific worker per unit time is lower than a preset critical value. Furthermore, if the work progress status information does not include the number of items processed by a specific worker per unit time, the electronic device 110 can directly calculate the number of items processed by a specific worker per unit time.

The electronic device 110 may select the target worker in various ways. As one example, the electronic device 110 may select a specific worker as the target worker if the number of items processed by the specific worker per unit time is 500 or less, or if the time that has elapsed since the last task was performed is more than 30 minutes. As another example, the electronic device 110 may select a specific worker as the target worker if the number of items processed by the specific worker per unit time is 800 or less, and if the time that has elapsed since the last task was performed is more than 20 minutes. In addition, the electronic device 110 may select the target worker in various ways regardless of a specific criterion.

According to one embodiment, the electronic device 110 may further receive third information related to the worker's help request. In this case, the electronic device 110 may select a target worker by further considering the third information. For example, if the number of items processed by a specific worker per unit time is 500 or less or the time that has elapsed since the last task was performed exceeds 30 minutes, the electronic device 110 may select the corresponding worker as a target worker. However, even if at least one of the two conditions is satisfied, if the worker's number of help requests exceeds three, the electronic device 110 may not select the corresponding worker as a target worker by determining that feedback has already been given.

In one embodiment, the worker's help request may include a request for help in a stowing task of displaying items at a specific location and a request for help in a collection task of picking up items displayed at a specific location and moving them to a packaging location. In particular, a request for help in a collection task of picking up items displayed at a specific location and moving them to a packaging location may include a problem solving request in which the displayed items are located high or deep and out of reach of the worker, making it necessary to physically request help.

The third information related to the worker's help requests may be information reflecting the total number of times the worker has requested help in real time, but each individual help request from the worker may correspond to the third information. If each individual help request from the worker corresponds to the third information, the electronic device 110 can calculate the number of times the worker has requested help by inputting and storing the third information in memory each time it receives it.

The third information related to the worker's help request may be information included in the work progress status information or may be separate information. The third information related to the worker's help request may typically be received from the worker terminal 120, but is not necessarily limited to this, and may be received from an external device or in various other ways.

According to one embodiment, the electronic device 110 may select a target worker by further considering the proficiency of the worker. For example, if the number of items processed by a particular worker per unit time is 500 or less, or the time that has elapsed since the last task was performed is more than 30 minutes, the electronic device 110 selects the corresponding worker as a target worker. However, if the worker's proficiency is insufficient even when at least one of the two conditions is met (hereinafter, a new worker), the electronic device 110 may determine that the worker needs to be given additional task proficiency time and may not select the corresponding worker as a target worker.

A worker's proficiency may be information determined by considering at least some of the following conditions: how much of the corresponding work the worker has performed, how frequently the worker performed it, and when the worker most recently performed it. For example, if a worker is performing the corresponding work type for the first time, has performed the corresponding work type a total of 10 times or more but the ratio of work days on which the corresponding work type is performed to the total work days is less than 10%, or more than two weeks have passed since the last work day on which the corresponding work type was most recently performed, excluding the day on which the proficiency is to be determined, the worker's proficiency may be determined to be insufficient and the worker may be classified as a new worker.

The worker's proficiency may be determined by the worker terminal 120, an external device, or the electronic device 110. When the worker's proficiency is determined by the electronic device 110, the electronic device 110 can receive at least some of the conditions, such as how much of the corresponding type of work the worker has performed, how frequently the worker performed the work, and when the work was most recently performed, and determine the worker's proficiency based on this.

The worker's proficiency may be information included in the work progress status information, or may be separate information. The worker's proficiency may generally be received from the worker terminal 120, but this is not necessarily limited to this, and may be received from an external device or in various other ways, and may be information determined by the electronic device 110, as described above.

The electronic device 110 transmits 240 second information for providing an alarm to the worker terminal 120 of the selected target worker. The second information may provide various types of alarms so that the worker can recognize them, and may include, for example, outputting a message on the worker terminal 120, outputting a notification sound on the worker terminal 120, vibrating the worker terminal 120, etc.

The worker terminal 120 that receives the second information may be locked by the second information. A specific operation must be performed to unlock the worker terminal 120, and the specific operation may be an operation that is performed after the worker receives feedback on the current status of his or her work progress. For example, the worker terminal 120 may be unlocked by contacting the worker terminal 120 with the electronic device 110, contacting the worker terminal 120 with an administrator terminal, or entering a password.

The electronic device 110 according to various embodiments of the present disclosure checks the work progress status information of at least one worker, selects a target worker accordingly, and provides an alarm to the worker terminal 120 of the selected target worker, thereby enabling the business entity to effectively manage and supervise the work status of the workers and to provide quick and easy feedback to workers with low work efficiency. In addition, according to the present disclosure, by dynamically selecting the target worker according to various criteria, it is possible to determine whether or not to call and provide feedback to the worker by considering not only work efficiency but also various other factors.

In the following, in Figs. 3 to 6, information such as the work progress status information according to one embodiment may be displayed on the manager's terminal, and in this case, the manager can use the manager's terminal to check the work information management status. The work progress status information does not necessarily have to be displayed on the manager's terminal, and an embodiment in which a target worker is selected based on the work progress status information without a separate manager may also be implemented. For ease of explanation, however, Figs. 3 to 6 illustrate an embodiment in which information such as the work progress status information is displayed on the manager's terminal (e.g., 300). However, the following explanation of Figs. 3 to 6 is not limited to an embodiment in which information such as the work progress status information is displayed on the manager's terminal, and Figs. 3 to 6 should be considered as illustrative explanations of information such as the work progress status information, regardless of whether it is displayed on the manager's terminal.

Figure 3 is a diagram illustrating an example of work progress status information according to one embodiment.

According to one embodiment, the work progress status information may include whether the work performed by a particular worker is performed on individual items or on bulk-packaged items 310. The work progress status information according to one embodiment may classify whether the items are collectively packaged as "each" or "pallet," in which case individual items or work performed on individual items may correspond to "each," and bulk-packaged items or work performed on bulk-packaged items may correspond to "pallet."

According to one embodiment, the work progress status information may include identification information of a specific worker 320. In one embodiment, the work progress status information may determine the identification information of a specific worker by combining the worker's name and an 8-digit serial number. Although different people with the same name may be distinguished through the 8-digit serial number, in order to more clearly distinguish between different people with the same name, in some embodiments, when there are different people with the same name, alphabets may be added after the name of at least some of the different people to make it easier to distinguish between them. For example, identification information such as Yoon O.O. (49835848) may be added to a worker "Yoon O.O." who has different people with the same name.

In some embodiments, the eight-digit sequence number may correspond to the last eight digits of a mobile phone number.

According to one embodiment, the work progress status information may include third information related to the worker's help request 330. According to an embodiment, the work progress status information may assist the manager in deciding whether to select a particular worker as a target worker by displaying whether the worker is currently requesting help (corresponding to "Help" in the drawing) and how many times the worker has requested help since arriving at work on the corresponding day (corresponding to "Help Count" in the drawing). For example, in the case of workers Park OO (2776285), Yoon OOB (49835848), and Lee OO (68730796) who are currently requesting help in 330, a Help notification may be displayed in real time.

The third information related to the worker's request for help may be information included in the work progress status information or may be information separate from it. However, even if the third information is information separate from the work progress status information, the electronic device 110 and the manager may further take the third information into consideration to select a target worker, and the third information may be displayed on the manager's terminal.

According to one embodiment, the work progress status information may include the number of items processed by a specific worker per unit time 340. According to an embodiment, the work progress status information may display the number of items processed by a specific worker after arriving at work (corresponding to Unit in the drawing's "Unit/Hour") and the time the specific worker worked after arriving at work (corresponding to Hour in the drawing's "Unit/Hour") along with the number of items processed by the specific worker per unit time (corresponding to "UPH" in the drawing), thereby assisting a manager in deciding whether to select a specific worker as a target worker.

In addition, according to the embodiment, if the number of items processed per unit time by a particular worker is lower than a predetermined threshold, a separate notification can be output or the number of items processed per unit time can be highlighted by displaying it in a different font, color, font size, shading, etc. For example, in the case of workers Yoon OOB (49835848) and Lee OO (68730796), the number of items processed per unit time does not reach the standard, so the number of items processed per unit time can be highlighted by shading.

According to one embodiment, the work progress status information may include time information corresponding to the acquisition of the first information related to the performance of the work 350. According to an embodiment, the work progress status information may assist a manager in determining whether to select a particular worker as a target worker by displaying both the time when the worker last performed the work (corresponding to the "last scan time" of the drawing) and the time that has elapsed since the worker last performed the work (corresponding to the "idle time" of the drawing).

In addition, according to the embodiment, if the time that has passed since the worker last performed a task exceeds a predetermined critical value, a separate notification can be output, or the number of items processed per unit time can be displayed in a different font, color, font size, shading, etc. to emphasize the relevant content. For example, in the case of workers Park OO (2776285), Yoon OOB (49835848), and Lee OO (68730796), the time that has passed since the worker last performed a task exceeds a predetermined critical value, so the time that has passed since the worker last performed a task can be emphasized by shading.

Figure 4 is a diagram illustrating an example of criteria for selecting a target worker in an electronic device according to one embodiment.

Referring to FIG. 4, the electronic device 110 according to one embodiment may select a target worker based on the identification information of a specific worker included in the work progress status information, the number of items processed by the specific worker per unit time, and time information corresponding to the acquisition of the first information. Specifically, the electronic device 110 may select a target worker based on whether the number of items processed by the specific worker per unit time is lower than a critical value and whether the time information corresponding to the acquisition of the first information exceeds the critical value.

The critical value to be compared with the number of items processed by a specific worker per unit time may correspond to "Low UPH 420" in the drawings, and the critical value to be compared with the time information corresponding to the acquisition of the first information may correspond to "Idle Time 430" in the drawings. Hereinafter, for ease of explanation, the critical value to be compared with the number of items processed by a specific worker per unit time will be referred to as Low UPH 420, and the critical value to be compared with the time information corresponding to the acquisition of the first information will be referred to as Idle Time 430.

According to one embodiment, Low UPH 420 and Idle Time 430 may be set to different values depending on whether the work performed by a specific worker is performed on individual items or on bulk-packaged items. For example, if the work performed by a specific worker is performed on individual items, Low UPH 420 may be set to 195 and Idle Time 430 may be set to 10. On the other hand, if the work performed by a specific worker is performed on bulk-packaged items, Low UPH 420 may be set to 870 and Idle Time 430 may be set to 10 (in the illustrated example, an embodiment in which Idle Time 430 is set to the same value has been disclosed, but Idle Time 430, like Low UPH 420, may also be set to different values depending on whether the work performed by a specific worker is performed on individual items or on bulk-packaged items).

Although not shown in the drawing, Low UPH 420 and Idle Time 430 can be set to different values depending on the type of work performed by a particular worker (for example, whether the work performed by a particular worker corresponds to a stowing work of displaying items in a particular location or a collection work of removing items displayed in a particular location and moving them to a packaging location).

The electronic device 110 according to an embodiment may further consider a target workload for a particular worker. The target workload indicates the number of items that a worker is desired to process per unit time, and may correspond to "Target UPH 410" in the drawing. Hereinafter, for ease of explanation, the target workload will be referred to as Target UPH 410.

Depending on the embodiment, Target UPH 410 may affect the selection of the target worker. For example, even if the number of items processed per unit time by a specific worker is lower than Low UPH 420, if the number of items processed per unit time on a work day prior to the relevant day exceeds Target UPH 410, the specific worker may not be selected as the target worker. Alternatively, depending on the embodiment, Target UPH 410 may not directly affect the selection of the target worker, but may be used as a reference for the work efficiency of the specific worker.

According to one embodiment, Target UPH 410, like Low UPH 420 and Idle Time 430, can be set to different values depending on whether the work performed by a specific worker is performed on individual items or on bulk-packaged items. For example, if the work performed by a specific worker is performed on individual items, Target UPH 410 can be set to 300, and if the work performed by a specific worker is performed on bulk-packaged items, Target UPH 410 can be set to 1350.

Although not shown in the drawing, Target UPH 410 may be set to different values depending on the type of work performed by a particular worker.

Figure 5 is a diagram illustrating an example of a process of transmitting second information to a worker's terminal in an electronic device according to one embodiment.

Referring to FIG. 5, the electronic device 110 can transmit the second information to provide an alarm to the worker terminal 120 of the selected target worker. In this case, the electronic device 110 can display the identification information 510 of the selected target worker and whether the transmission of the second information was successful 520 on the administrator terminal. In addition, if a password must be entered to unlock the worker terminal 120, the electronic device 110 can further display the password 530 for unlocking the worker terminal 120 on the administrator terminal.

According to one embodiment, the success or failure of the transmission of the second information 520 may be displayed based on whether an acknowledgement signal (ACK) transmitted from the worker terminal 120 is received. Specifically, the worker terminal 120 that successfully receives the second information transmits an acknowledgement signal to the electronic device 110, and the electronic device 110 that receives the acknowledgement signal may confirm that the worker terminal 120 has successfully received the second information and display that the transmission of the second information was successful. On the other hand, if the acknowledgement signal is not received within a preset time, the electronic device 110 may determine that the worker terminal 120 has not successfully received the second information and display that the transmission of the second information has failed. In this case, the electronic device 110 may attempt to retransmit the second information according to an instruction from the worker, or may automatically attempt to retransmit the second information without a separate instruction from the worker.

According to one embodiment, the password 530 for unlocking the worker terminal 120 may be set differently for each worker, or may be set the same for at least some of the workers. If the password 530 is set the same for at least some of the workers, the password 530 may be changed at regular intervals to maintain the security of the password 530. If the password 530 is changed, the changed password 530 may be displayed on the administrator terminal.

Figure 6 is a diagram for illustrating an example of selecting a target worker taking into account the proficiency of the worker in one embodiment.

Referring to FIG. 6, the electronic device 110 may select a target worker by further considering the worker's proficiency, and the worker's proficiency may be displayed on the manager's terminal. According to one embodiment, the worker's proficiency may be displayed to the right of the worker's identification information, and a separate display may be omitted for skilled workers, and a "New" button may be displayed for unskilled workers.

The electronic device 110 may determine that a new worker needs to be given additional job proficiency time and may not select the worker as a target worker.

Figure 7 is a diagram illustrating an example of a terminal receiving second information in one embodiment.

Referring to FIG. 7, the electronic device 110 may transmit second information to provide an alarm to the worker terminal 120 of the selected target worker. The second information may include various forms of information such as outputting a message, outputting a notification sound, and generating a vibration. For example, the second information may output a message saying "Please visit the manager 710."

The worker terminal 120 that receives the second information may be locked by the second information. The worker terminal 120 may display a lock screen so that the worker can recognize it. Also, if the worker terminal 120 can be unlocked by entering a password, the worker terminal 120 may output a message requesting the user to enter a password to unlock. For example, the worker terminal 120 may output a message saying "Unlock: OOOO720".

Figure 8 is an example diagram of the configuration of an electronic device that manages work information in one embodiment.

Referring to FIG. 8, the electronic device 110 includes a transceiver 810, a processor 820, and a memory 830. The electronic device 110 is connected to an operator terminal 120, an administrator terminal, an external device (e.g., a personal computer), etc. through the transceiver 810 and can exchange data.

The processor 820 may include at least one device as described above in FIGS. 1-7 or may perform at least one method as described above in FIGS. 1-7. The memory 830 may store information (including the first information, second information, and third information as described above) for performing at least one method as described above in FIGS. 1-7. The memory 830 may be a volatile memory or a non-volatile memory.

The processor 820 can execute programs and control the electronic device 110 to manage work information. The code of the programs executed by the processor 820 can be stored in the memory 830.

In addition, the electronic device 110 of the embodiment may further include an interface capable of receiving information from an administrator and providing information to the administrator.

While the present specification and drawings disclose preferred embodiments of the present invention, even if specific terms are used, they are used in a general sense merely to easily explain the technical content of the present invention and to aid in understanding the invention, and are not intended to limit the scope of the present invention. It is obvious to those with ordinary skill in the art to which the present invention pertains that in addition to the embodiments disclosed herein, other variations based on the technical ideas of the present invention are possible.

The electronic device or terminal according to the above-mentioned embodiment may include a processor, a memory for storing and executing program data, a permanent storage such as a disk drive, a communication port for communicating with an external device, and a user interface device such as a touch panel, keys, buttons, etc. The method embodied in the software module or algorithm may be stored on a computer-readable recording medium as computer-readable code or program instructions executable on the processor. Here, examples of computer-readable recording media include magnetic storage media (e.g., read-only memory (ROM), random-access memory (RAM), floppy disk, hard disk, etc.) and optically readable media (e.g., CD-ROM, DVD (Digital Versatile Disc)). The computer-readable recording medium may be distributed among computer systems connected to a network, and computer-readable code may be stored and executed in a distributed manner. The medium is computer readable, can be stored in memory, and can be executed by a processor.

The present embodiment may be illustrated with functional block configurations and various processing steps. Such functional blocks may be embodied with various hardware and/or software configurations that perform specific functions. For example, the embodiment may employ direct circuit configurations such as memory, processing, logic, look-up tables, etc. that can perform various functions under the control of one or more microprocessors or other control devices. Just as components may be implemented in software programming or software elements, the present embodiment may be embodied in programming or scripting languages such as C, C++, Java, assembler, etc., including various algorithms embodied in combinations of data structures, processes, routines, or other programming configurations. Functional aspects may be embodied in algorithms executed by one or more processors. The present embodiment may also employ conventional techniques for electronic configuration, signal processing, and/or data processing. Terms such as "mechanism," "element," "means," and "configuration" may be used broadly and are not limited to mechanical or physical configurations. The term can include the meaning of a series of software routines in conjunction with a processor or the like.

The above-described embodiment is merely illustrative, and other embodiments may be implemented within the scope of the claims below.

110 Electronic device 120 Worker terminal 130 Network 410 Target UPH
420 Low UPH
430 Idle Time
510 Identification information of the target worker 520 Whether the second information was transmitted successfully or not 530 Password

Claims (12)

A method for managing work information in an electronic device, comprising:
receiving first information related to the performance of a task from at least one terminal corresponding to at least one worker;
acquiring current work progress information of at least a part of the at least one worker based on the first information;
selecting a target worker for which at least one of a call and a feedback is required from among the at least one worker in response to the work progress status information; and transmitting second information for providing an alarm to a terminal of the target worker,
The work progress status information includes the number of items processed by a specific worker per unit time and the time elapsed since the specific worker last performed a task ,
The step of selecting a target worker
determining whether the work proficiency of the specific worker is below a certain level;
determining whether the number of articles processed by the particular worker per unit time is less than a first critical value ; and
determining whether a time that has elapsed since the specific worker last performed a task exceeds a second critical value ;
The first critical value and the second critical value are set to different values depending on whether the work performed by the specific worker is performed on individual items or on bulk-packaged items. The work information management method according to claim 1, characterized in that the second information causes the terminal of the target worker to be locked. The work information management method according to claim 1, wherein the first information includes at least one of item information identified by the at least one terminal, location information where the identified item is placed, the time when the item information was identified, and the time when the location where the item is placed was identified. The work information management method according to claim 1 , wherein the work progress status information includes identification information of a specific worker. The operation includes displaying an item in a particular location;
The work information management method according to claim 1 , wherein the first information includes information on the items to be displayed and information on the positions at which the items are displayed. The operation includes removing items displayed at a particular location and transferring them to a packaging location;
The method of claim 1 , wherein the first information includes information on the item to be removed and information on a location where the item is to be removed. The work information management method according to claim 1 , wherein the first critical value and the second critical value are set to different values depending on the type of work performed by the specific worker. receiving third information associated with a help request from the at least one worker;
The work information management method according to claim 1 , further comprising the step of taking the third information into consideration in selecting the target worker. The work information management method according to claim 1, wherein the first information is generated based on the at least one terminal confirming at least one of item identification information and location identification information. The work information management method according to claim 1, wherein a message is output to the terminal, an alarm sound is output to the terminal, or a vibration is output to the terminal based on the second information. A non-transitory computer-readable recording medium having a program recorded thereon for causing a computer to execute the method described in claim 1. In an electronic device for managing work information,
A transceiver, a memory for storing instructions, and a processor,
The processor is connected to the memory, and receives first information related to the performance of a task from at least one terminal corresponding to at least one worker, acquires work progress status information of at least some of the at least one worker based on the first information, selects a target worker for which at least one of a call and a feedback is required among the at least one worker in response to the work progress status information, and transmits second information for providing an alarm to the terminal of the target worker;
The work progress status information includes the number of items processed by a specific worker per unit time and the time elapsed since the specific worker last performed a task ,
To select the target worker, the processor
Determine whether the specific worker's work proficiency level is below a certain level;
determining whether the number of articles processed by the specific worker per unit time is less than a first critical value;
determining whether the time elapsed since the particular worker last performed a task exceeds a second critical value ;
The first critical value and the second critical value are set to different values depending on whether the work performed by the specific worker is performed on individual items or on bulk-packaged items.

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