JP7536562B2 - Luggage storage system, luggage storage method, and computer program - Google Patents

Description

Embodiments of the present invention relate to a luggage storage system, a luggage storage method, and a computer program.

Luggage storage systems such as coin lockers where luggage can be stored are installed in train stations and other locations. For example, there is a luggage storage system that allows users to search for available lockers, make payments, and retrieve their luggage by operating a touch panel. In such luggage storage systems, when a user presses the part of the touch panel that says "deposit," the display changes to "Put luggage in an available box," and if there is an available box, the locker number is displayed. When a user places their luggage in the locker that corresponds to the displayed locker number and pushes the door closed, the lock is locked and the light flashes. Users can choose between cash and an IC card as a means of payment. If a user selects cash as a means of payment and inserts the fee, a receipt with a receipt number printed on it is issued. The user accepts the receipt and keeps it.
When a user presses the part of the touch panel that says "remove" to retrieve their luggage, a payment method selection screen will be displayed. When the user selects cash, the payment method they chose when depositing their luggage, on the payment method selection screen, the screen will ask them to enter a reception number. When the user enters the reception number written on the receipt they have kept, the locker where they left their luggage will open and they can retrieve their luggage.

Regarding luggage storage systems, a technology is known that enables remote user authentication procedures and prevents human error when retrieving deposited luggage in an emergency (see, for example, Patent Document 1). In this technology, when a locker box is temporarily locked, an imaging unit is driven to capture an image of the user until the payment process using the operation display unit is completed, and one or more images captured at a predetermined timing are stored as a first image in association with the locker box number to perform the actual locking, an image is captured by the imaging unit in response to an operation to receive luggage on the operation display unit, an unlocking request is sent to the management center along with a second image captured in response to the receiving operation, the first image, and the locker box number, and the locker box corresponding to the locker number is unlocked based on an unlocking command sent from the management center in response to a comparison result between the first image and the second image based on the unlocking request.

JP 2019-200593 A

However, with the above-mentioned technology, if a user loses the receipt they received when checking in their luggage, or if they forget the reception number printed on the receipt or the locker number where they left their luggage, they will not be able to confirm their checked luggage.
In view of the above circumstances, an object of the embodiments of the present invention is to provide a luggage storage system, a luggage storage method, and a computer program that allow users to check their checked luggage.

According to a first aspect of the present invention, a luggage storage system includes a plurality of mounting units capable of storing luggage, assigns one of the mounting units to a user, and stores the luggage stored in the assigned mounting unit. The system includes an issuing unit that issues reception information when the luggage is stored in the mounting unit that has been transported to a luggage deposit location, an acquiring unit that acquires first image information of at least one of the user and the luggage captured when the user stores the luggage in the mounting unit, and a processing unit that stores in a memory unit storage information that associates the reception information issued by the issuing unit, storage start date and time information that is information indicating the date and time when the reception information was issued, and the first image information acquired by the acquiring unit.

The luggage storage system described above may include a first reception unit that receives specified storage date and time information as the date and time when the luggage was stored in the loading unit, an extraction unit that extracts storage information for which the date and time when the reception information was issued corresponds to a predetermined period including the date and time of storage based on the storage date and time information received by the first reception unit and the storage information stored in the memory unit, and an output unit that outputs the storage information extracted by the extraction unit.

According to the above-mentioned luggage storage system, the acquisition unit may acquire second image information of the interior of the mounting unit that is captured after the luggage is removed from the mounting unit that has been transported to a position where the luggage is to be removed, and the processing unit may store mounting unit information in the storage unit that associates the second image information with identification information of the mounting unit.

The above-mentioned luggage storage system may include a second reception unit that receives a change request for a first mounting unit that has been transported to a luggage deposit location among the multiple mounting units, and a transport control unit that moves the first mounting unit that has been transported to the luggage deposit location from the luggage deposit location based on the change request received by the second reception unit, and transports a second mounting unit, different from the first mounting unit, among the multiple mounting units to the luggage deposit location.

The above-mentioned luggage storage system may include a dangerous object detection sensor that detects dangerous objects from luggage stored in the loading section on the transport path of the loading section or at the luggage deposit location, and a notification section that notifies the user when the dangerous object detection sensor detects the dangerous object.

The luggage storage system described above may include a biosensor that detects a living organism from the luggage stored in the loading section on the transport path of the loading section or at the luggage deposit location, and a notification section that notifies the user when the biosensor detects the living organism.

The luggage storage system described above may be provided with a first imaging unit that acquires the first image information.

The luggage storage system described above may be provided with a second imaging unit that acquires the second image information.

According to a second aspect of the present invention, a luggage storage method is a luggage storage method executed by a luggage storage system that has a plurality of mounting units capable of storing luggage, assigns one of the plurality of mounting units to a user, and stores the luggage stored in the assigned mounting unit, and includes the steps of: issuing reception information when luggage is stored in the mounting unit that has been transported to a luggage deposit location; acquiring first image information of at least one of the user and the luggage that is captured when the user stores the luggage in the mounting unit; and storing in a storage unit storage information that associates the reception information issued in the issuing step, storage start date and time information that is information indicating the date and time when the reception information was issued, and the first image information acquired in the acquiring step.

According to a third aspect of the present invention, a computer program causes a computer of a luggage storage system that has a plurality of mounting units capable of storing luggage, assigns one of the plurality of mounting units to a user, and stores luggage to be stored in the assigned mounting unit to execute the steps of: issuing reception information when luggage is stored in the mounting unit that has been transported to a luggage deposit location; acquiring first image information of at least one of the user and the luggage that is captured when the user stores the luggage in the mounting unit; and storing in a storage unit the reception information issued in the issuing step, storage start date and time information that is information indicating the date and time when the reception information was issued, and the first image information acquired in the acquiring step.

According to an embodiment of the present invention, a luggage storage system, luggage storage method, and computer program that allow users to check their checked luggage can be provided.

FIG. 1 is a diagram illustrating an example of a luggage storage system according to an embodiment. A diagram showing an example 1 of a luggage storage device included in the luggage storage system of this embodiment. A figure showing example 2 of a luggage storage device included in the luggage storage system of this embodiment. A diagram showing an example of an opening of a luggage storage device included in the luggage storage system of this embodiment. A diagram showing an example of a mounting section of a luggage storage device included in the luggage storage system of this embodiment. A diagram showing an example of a mounting section of a luggage storage device included in the luggage storage system of this embodiment. A diagram showing an example of a luggage storage device moving device included in the luggage storage system of this embodiment. A diagram showing an example of a luggage storage device moving device included in the luggage storage system of this embodiment. A flow chart showing example 1 of the operation of the luggage storage system according to this embodiment. A diagram showing example 1 of the operation of the luggage storage system according to this embodiment. A diagram showing example 2 of the operation of the luggage storage system according to this embodiment. A flow chart showing example 2 of the operation of the luggage storage system according to this embodiment. A diagram showing an example of the operation of a luggage storage system related to variant example 1 of an embodiment. A diagram showing an example of the operation of a luggage storage system related to variant example 2 of the embodiment. A figure showing an example of a luggage storage system of a third variant of the embodiment. A figure showing an example of a mounting section of a luggage storage device included in a luggage storage system of a third modified example of an embodiment. A figure showing an example of a moving device for a luggage storage device included in a luggage storage system relating to a third variant of the embodiment. A figure showing an example of a luggage storage system of a fourth modified example of an embodiment. A figure showing an example of a mounting section of a luggage storage device included in a luggage storage system of a fourth modified example of an embodiment. A figure showing an example of a moving device for a luggage storage device included in a luggage storage system related to a fourth variant of the embodiment.

Next, a luggage storage system, a luggage storage method, and a computer program according to the present embodiment will be described with reference to the drawings. The embodiment described below is merely an example, and the embodiment to which the present invention is applied is not limited to the following embodiment.
In addition, in all the drawings for explaining the embodiments, the same reference numerals are used for the parts having the same functions, and the repeated explanation is omitted.
In addition, "based on XX" in this application means "based on at least XX," and includes cases where it is based on other elements in addition to XX. Furthermore, "based on XX" is not limited to cases where XX is directly used, but also includes cases where it is based on XX that has been calculated or processed. "XX" is any element (for example, any information).

(Embodiment)
(Luggage storage system)
FIG. 1 is a diagram illustrating an example of a luggage storage system according to an embodiment.
The luggage storage system 100 of the embodiment includes a luggage storage device 100a and a control device 100b. The luggage storage device 100a includes a plurality of mounting units capable of storing luggage. When an operation to deposit luggage in the luggage storage device 100a is performed, the control device 100b assigns one of the mounting units to a user. The control device 100b issues reception information. The reception information includes a reception number that the user must enter when removing luggage stored in the assigned mounting unit. The control device 100b outputs the issued reception information to the luggage storage device 100a. The luggage storage device 100a displays the reception information issued by the control device 100b. The luggage storage device 100a stores luggage stored in the mounting unit assigned by the control device 100b. The luggage storage device 100a generates image information (hereinafter referred to as "user luggage image information") by capturing an image of the user and the luggage when the user stores the luggage in the assigned mounting unit.
The control device 100b acquires the user luggage image information generated by the luggage storage device 100a when the luggage is stored in the loading unit that has been transported to the luggage deposit location and payment has been made. The control device 100b stores in the storage unit storage information that associates the identification information of the assigned loading unit (hereinafter referred to as the "loading unit ID"), the issued reception information, information indicating the date and time when the reception information was issued (hereinafter referred to as the "storage start date and time information"), and the acquired user luggage image information.

When a user comes to retrieve luggage but has forgotten the reception information, the user performs an operation to call the administrator of the luggage storage system 100. The administrator has the user input the date and time when the luggage was stored in the loading section into the operation section of the luggage storage device 100a. Here, an example of the date and time when the luggage was stored in the loading section is an approximate date and time remembered by the user. The luggage storage device 100a outputs information indicating the date and time input by the user to the operation section of the luggage storage device 100a (hereinafter referred to as "storage date and time information") to the control device 100b. The control device 100b accepts the storage date and time information output by the luggage storage device 100a. The control device 100b extracts one or more pieces of storage information corresponding to the date and time when the reception information was issued during a predetermined period including the date and time when the user stored the luggage in the loading section, based on the accepted storage date and time information and the storage start date and time information included in each of the one or more pieces of storage information stored in the memory section. The control device 100b outputs the extracted one or more pieces of storage information to the luggage storage device 100a. The luggage storage device 100a acquires one or more pieces of storage information output by the control device 100b and displays the acquired one or more pieces of storage information.

The administrator refers to one or more pieces of storage information displayed on the luggage storage device 100a, and identifies user luggage image information including the luggage that the user has come to retrieve based on the user luggage image information included in each of the one or more pieces of storage information. The administrator acquires reception information associated with the identified user luggage image information. The user or administrator inputs the reception number included in the reception information acquired by the administrator to the operation unit of the luggage storage device 100a. The luggage storage device 100a outputs the reception number that the user inputs to the operation unit of the luggage storage device 100a to the control device 100b. The control device 100b accepts the reception number output by the luggage storage device 100a. The control device 100b compares the accepted reception number with the reception number included in the storage information stored in the memory unit, and acquires the mount ID associated with the reception information including the matching reception number. The control device 100b outputs control information including the acquired mount ID to the luggage storage device 100a. The control device 100b identifies storage information including the acquired mounting unit ID from the storage information stored in the memory unit, and associates vacancy information with the identified storage information that does not have vacancy information associated therewith.
The baggage storage device 100a transports the loading unit corresponding to the loading unit ID included in the control information output by the control device 100b to a position where the baggage is to be removed.

The luggage storage device 100a and the control device 100b included in the luggage storage system 100 will be described below in order.
(Luggage storage device 100a)
An example of the luggage storage device 100a is a device that stores and keeps luggage N (stored items) such as suitcases in public facilities such as train stations and airports, or exhibition facilities, etc. The luggage storage device 100a functions as a locker that temporarily stores the luggage N.
As shown in FIG. 1, the luggage storage device 100a includes a communication unit 110a, an operation unit 115a, an imaging unit 120a, a transport unit 135a, and a processing unit 160a.
The communication unit 110a is realized by a communication module. The communication unit 110a is connected to the control device 100b via a cable CA. The communication unit 110a communicates with devices such as the control device 100b using a communication method such as a wired LAN. The communication unit 110a may communicate with the control device 100b using a wireless communication method such as a wireless LAN, Bluetooth (registered trademark), or LTE (registered trademark) via a network NW. The communication unit 110a acquires instruction information output by the processing unit 160a and transmits the acquired instruction information to the control device 100b. The communication unit 110a receives reception information transmitted by the control device 100b. The communication unit 110a receives control information transmitted by the control device 100b. The communication unit 110a acquires notification information output by the processing unit 160a and transmits the acquired notification information to the control device 100b. The communication unit 110a receives a storage information notification transmitted by the control device 100b.

The operation unit 115a includes an input device and receives operations from a user. The input device includes a device for inputting character information such as a keyboard, a pointing device such as a touch panel, buttons, etc. The operation unit 115a also includes a display device and displays messages to the user.
When a user checks in luggage, the user operates the operation unit 115a to input information instructing the user to start storing the luggage. The operation unit 115a also acquires the reception information output by the processing unit 160a and displays the acquired reception information.
When a user who has left luggage comes to retrieve the luggage but has forgotten the reception number, the user operates the operation unit 115a to input storage date and time information. The operation unit 115a acquires the storage information notification output by the processing unit 160a and displays the acquired storage information notification. The user or administrator also operates the operation unit 115a to input the reception number. The imaging unit 120a, the transport unit 135a, and the processing unit 160a will be described later.

Fig. 2 is a diagram showing an example 1 of a luggage storage device included in the luggage storage system according to the present embodiment. Fig. 2 mainly shows the hardware configuration of the luggage storage device 100a.
The luggage storage device 100a comprises an outer shell 11, a plurality of mounting sections 2 which are movably arranged within the outer shell 11 and which store luggage N, a storage rack 3 which stores these mounting sections 2 in predetermined positions, an loading/unloading opening 4 which serves as a transfer port when loading and unloading a predetermined luggage N, and a moving device 5 which moves the mounting sections 2 between the storage rack 3 and the loading/unloading opening 4.

The luggage storage device 100a, the details of which will be described later, includes an inner door 21 of the loading section 2 and an outer door 40 of the loading/unloading opening 4. When luggage N is loaded or unloaded, the outer door 40 and the inner door 21 (see FIGS. 4 and 5 ) slide in conjunction with each other to open and close according to the size of the loading section 2.
The luggage storage device 100a is used to load and unload luggage N into and from the device through the loading/unloading opening 4 when loading and unloading luggage N for storage and storage. The outer shell 11 is formed in a box shape surrounded by walls on the front, back, left, right, and ceiling, and the loading/unloading opening 4 is disposed on one of the side walls (the removal surface 11A). In other words, a user who stores luggage N can store luggage N at a predetermined position in the storage rack 3 by operating an operation panel 12 provided near the loading/unloading opening 4, and can unload the stored luggage N to the loading/unloading opening 4 when necessary.
In this embodiment, in the luggage storage device 100a, the horizontal direction toward the loading/unloading opening 4 is referred to as the left-right direction X1, and the direction perpendicular to the left-right direction X1 in a plan view seen from above is referred to as the front-rear direction X2. In the front-rear direction X2, the side in front of the user facing the loading/unloading opening 4 is referred to as the front or front side, and the opposite side is referred to as the rear or rear side.

FIG. 3 is a diagram showing a second example of a luggage storage device included in the luggage storage system according to this embodiment.
2 and 3, the outer shell 11 has a base plate 13, a removal surface 11A located at the front of side walls erected on the outer periphery of the base plate 13, and an upper wall (not shown) covering the space surrounded by the four side walls from above. The outer shell 11 is formed in a rectangular shape that is long in the left-right direction X1. Here, in Figs. 2 and 3, for ease of explanation, the base plate 13 and the removal surface 11A of the outer shell 11 are shown.
In the internal space of the outer shell 11, storage racks 3 (storage rack 3A, storage rack 3B) are arranged along the inner surface of the outer shell 11 on both sides in the front-rear direction X2, and a moving passage T in which the moving device 5 is arranged is provided between the storage racks 3A and 3B on both the front and rear sides. An opening is formed in the center in the left-right direction X1 in the front storage rack 3A located at the front side across the moving passage T.

FIG. 4 is a diagram showing an example of an opening of a luggage storage device included in the luggage storage system according to this embodiment.
As shown in FIGS. 1 and 4, the opening has an inside carrying-in/out port 4 and an unloading section 4A that enables the mounting section 2 to move in and out of the carrying-in/out port 4.
Fig. 4 further shows the operation unit 115a described above. Fig. 4 also shows the imaging unit 120a. The imaging unit 120a is, for example, a camera, and captures an image of the user and the luggage when the user stores the luggage in the loading/unloading opening 4. The imaging unit 120a can also capture an image of the inside of the mounting unit 2. The imaging unit 120a generates user luggage image information by capturing an image of the user and the luggage.
5 and 6 are diagrams showing an example of a mounting section of a luggage storage device included in the luggage storage system according to this embodiment.
5(a), (b) and 6(a), (b), the mounting parts 2 have a plurality of box shapes (two types, large and small, in this embodiment) with different length dimensions (i.e., height dimensions) in the sliding direction E, and are provided so as to be movable within the outer shell 11 by the moving device 5, and are also provided so as to be storable in the storage rack 3 by the moving device 5. Hereinafter, the mounting part 2 with the larger height dimension will be referred to as the large mounting part 2A, and the mounting part 2 with the smaller height dimension will be referred to as the small mounting part 2B, to distinguish them from each other.

The opening 2a of the mounting portion 2 is provided with an inner door 21 that is slidable in a predetermined sliding direction E (up-down direction X3) and is formed to have different length dimensions in the sliding direction E to match the mounting portions 2 that have different length dimensions in the sliding direction E.
An engaging protrusion 22 (first engaging member, first protrusion) protruding forward from the outer surface 21a is provided at a tip 21b in the sliding direction (vertical direction X3) of the outer surface 21a of the inner door 21. The engaging protrusion 22 is a strip extending along the left-right direction X1. The engaging protrusion 22 is provided on each inner door 21 such that the mounting position in the sliding direction E differs for each inner door 21 having a different length dimension in the sliding direction E. That is, the position of the engaging protrusion 22 provided on the upper part of the inner door 21 is different in height from the bottom surface of the mounting part 2 between the large mounting part 2A shown in Figure 4 (b) and Figures 5 (a) and (b) and the small mounting part 2B shown in Figures 4 (c) and Figures 6 (a) and (b).
The inner door 21 does not have a driving force and slides in conjunction with the sliding of an outer door 40 (to be described later) provided at the loading/unloading opening 4 (to be described later), thereby opening and closing the opening 2 a of the loading section 2 .

The storage rack 3 has multiple storage spaces 31 arranged vertically and horizontally in which the mounting parts 2 can be stored so that they can be individually taken in and out. These storage spaces 31 are arranged in three levels, with the top two levels capable of storing large mounting parts 2A and the bottom level capable of storing small mounting parts 2B. The mounting parts 2 are taken in and out using the moving device 5 from the moving passage T side of the storage rack 3A and storage rack 3B. All mounting parts 2 stored in the storage rack 3A and storage rack 3B are stored with the inner door 21 facing forward. This eliminates the need to use the moving device 5 to change the orientation of the mounting parts 2 that move between the storage rack 3 and the loading/unloading position P1.

7 and 8 are diagrams showing an example of a moving device for a luggage storage device included in the luggage storage system according to this embodiment.
7 and 8, the moving device 5 arranged in the moving passage T is controlled by the transport section 135a and includes a transport lift 51 that holds the mounting section 2 and transports it between a predetermined storage space 31 of the storage rack 3 and the loading/unloading opening 4, a lateral movement guide 52 that moves the transport lift 51 in the left-right direction X1, and a lifting guide 53 that raises and lowers the lateral movement guide 52 in the up-down direction X3. The moving device 5 further includes a push-out device (not shown) for moving the transport lift 51 forward and backward from the moving passage T to each storage space 31 in the storage rack 3 and the loading/unloading opening 4.
The lateral movement guide 52 and the lifting guide 53 are supported by a gate-shaped support frame 54 erected on the base plate 13 inside the outer shell 11. The lifting guide 53 is provided on the inner surface of the support frame 54 with a pair of left and right upper and lower rails 55 extending along the up-down direction X3.
The lateral movement guide 52 includes sliding parts 56 slidably supported on vertical rails 55 at both left and right ends, and two left and right rails 57 extending in the left-right direction X1 so as to bridge the left and right sliding parts 56. The sliding parts 56 are provided so as to be movable in the vertical direction along the vertical rails 55 by a driving means such as a driving motor (not shown). This allows the lateral movement guide 52 to be raised and lowered while maintaining a horizontal position.

The transport lift 51 has a driving means such as a drive motor (not shown) and moves the mounting part 2 to an appropriate position along the lateral movement guide 52 and the lifting guide 53 while holding the mounting part 2 from below, thereby transferring the mounting part 2 between the storage rack 3 and the loading/unloading position P1.
The push-out device described above, when moving the transport lift 51 forward and backward in the forward and backward direction X2, pushes the mounting unit 2 out from the lateral movement guide 52 in the forward and backward direction X2 and pulls it back forward and backward. The symbol F in the figure indicates the forward and backward direction in the push-out device. The push-out device can be configured to move the transport lift 51 carrying the mounting unit 2 along a sliding shaft by the driving force of a drive motor (not shown) via a transmission member such as a timing belt.
5 and 6, the removal section 4A equipped with the loading/unloading opening 4 is disposed outside the inner door 21 of the loading section 2 stopped at a predetermined position (loading/unloading position P1). The removal section 4A is provided at the opening of the loading/unloading opening 4 formed at the loading/unloading position P1 where the loading section 2 stops, and is equipped with an outer door 40 that is provided slidably in a sliding direction E. The loading/unloading position P1 is a position on the inner side (rear side) of the outer door 40 at the loading/unloading opening 4 where the luggage N is loaded and unloaded into the loading section 2.
The outer door 40 is large enough to close the opening that communicates between the inside and outside of the removal surface 11A of the outer shell 11 at the loading/unloading port 4, and is the same size as the large inner door 21A of the large loading section 2A (at least the length dimension in the vertical direction X3 is the same). The opening size of the loading/unloading port 4 is approximately the same as the size of the opening 2a of the large loading section 2A.

The rear surface 40a of the outer door 40 facing the inner door 21 is provided with an engagement recess 41 (second engagement member) that can engage with the engagement protrusion 22 when the inner door 21 moves in the sliding direction E (in this embodiment, the vertical direction X3) from a state in which the inner door 21 is in a closed position Q1 in which the mounting section 2 is blocked, toward an open position Q2 in which the opening 2a of the mounting section 2 is fully open, while the mounting section 2 is stopped at the loading/unloading position P1.
The engagement recesses 41 (41A, 41B) are provided at a plurality of locations to engage with the respective engagement protrusions 22 of the inner door 21 of different sizes. Each engagement recess 41 is a groove-like shape in which a pair of band-shaped upper pieces 41a and lower pieces 41b (second protrusions) extending along the left-right direction X1 are arranged at a distance from each other above and below, and a gap is formed between the upper pieces 41a and the lower pieces 41b with which the engagement protrusions 22 engage.
As shown in Figures 5(a) and 5(b), a first engagement recess 41A provided at the upper end of the outer door 40 engages with a first engagement protrusion 22A provided at the upper part of the large inner door 21A of the large mounting part 2A. As shown in Figures 6(a) and 6(b), a second engagement recess 41B provided at the center of the outer door 40 in the up-down direction X3 engages with a second engagement protrusion 22B provided at the upper part of the small inner door 21B of the small mounting part 2B.

The outer door 40 has a driving means (not shown) and is provided to move in conjunction with the inner door 21, which has no driving force, so that the sliding stops when the inner door 21 is fully open.
As described above, the size of the outer door 40 is formed to be approximately the same as the shape of the large inner door 21A of the large mounting section 2A.
The loading/unloading opening 4 is provided with an engagement detection sensor (not shown) that detects engagement between the engagement recess 41 and the engagement protrusion 22. The engagement detection sensor is disposed near the engagement position of the engagement recess 41 and the engagement protrusion 22 when the door is closed. The size of the mounting part 2 is identified based on the result of detection by the engagement detection sensor, and the outer door 40 is controlled to slide by an amount based on the identified size of the mounting part 2. As the engagement detection sensor, for example, a photoelectric sensor can be used.
The type of mounting portion 2 (the type of large mounting portion 2A or small mounting portion 2B in this embodiment) identified based on the result of detection by the engagement detection sensor may be displayed on the operation panel 12. Returning to FIG. 1, the description will be continued.

The transport unit 135 a controls the moving device 5 to move the loading unit 2 between the storage rack 3 and the loading/unloading opening 4 .
When a user deposits luggage, the processing unit 160a acquires information input by the user to the operation unit 115a instructing the user to start storage, and creates instruction information including the acquired information instructing the user to start storage. The processing unit 160a transmits the created instruction information from the communication unit 110a to the control device 100b. The processing unit 160a acquires the reception information received by the communication unit 110a, and outputs the acquired received information to the operation unit 115a.
The processing unit 160a acquires the control information received by the communication unit 110a. The processing unit 160a acquires the mounting unit ID of the mounting unit 2 to be assigned to the user, which is included in the acquired control information. The processing unit 160a outputs a transport command to the transport unit 135a, which is a command to transport the mounting unit 2 corresponding to the acquired mounting unit ID from the storage rack 3 to the loading/unloading exit 4, and transport the mounting unit 2 transported to the loading/unloading exit 4 to the storage rack 3. After outputting the transport command to the transport unit 135a, the processing unit 160a performs a process of requesting the user to pay a fee. For example, the processing unit 160a determines a fee based on the size and weight of the luggage. After confirming the payment, the processing unit 160a causes the imaging unit 120a to capture an image, and acquires user luggage image information from the imaging unit 120a. The processing unit 160a creates notification information including the mounting unit ID, information indicating that the transport command has been output, and the acquired user luggage image information. The processing unit 160a transmits the created notification information from the communication unit 110a to the control device 100b.
When a user comes to collect a package but has forgotten the receipt number, the processing unit 160a acquires storage date and time information created by the operation unit 115a based on the storage date and time input by the user to the operation unit 115a, and creates instruction information including the acquired storage date and time information. The processing unit 160a transmits the created storage date and time information from the communication unit 110a to the control device 100b.
The processing unit 160a acquires the storage information notification received by the communication unit 110a. The processing unit 160a accepts the acquired storage information notification. The processing unit 160a outputs the accepted storage information notification to the operation unit 115a. The operation unit 115a processes the storage information notification output by the processing unit 160a to display the storage information notification.
The processing unit 160a obtains the reception number input by the user or administrator to the operation unit 115a, and creates instruction information including the obtained reception number. The processing unit 160a transmits the created instruction information from the communication unit 110a to the control device 100b.
The processing unit 160a acquires the control information received by the communication unit 110a. The processing unit 160a acquires the mounting unit ID of the mounting unit 2 included in the acquired control information. The processing unit 160a outputs a transport command to the transport unit 135a to transport the mounting unit 2 corresponding to the acquired mounting unit ID from the storage rack 3 to the loading/unloading opening 4, and then transports the mounting unit 2 transported to the loading/unloading opening 4 back to the storage rack 3.

The transport unit 135a and the processing unit 160a described above are realized, for example, by a hardware processor such as a CPU (Central Processing Unit) executing a computer program (software) stored in a storage unit (not shown). Some or all of these functional units may be realized by hardware (including circuitry) such as an LSI (Large Scale Integration), an ASIC (Application Specific Integrated Circuit), an FPGA (Field-Programmable Gate Array), or a GPU (Graphics Processing Unit), or may be realized by a combination of software and hardware. The computer program may be stored in advance in a storage device such as an HDD (Hard Disk Drive) or flash memory, or may be stored in a removable storage medium such as a DVD or CD-ROM, and installed by inserting the storage medium into a drive device.

(Control device 100b)
The control device 100b is realized by a device such as a personal computer, a server, a smartphone, a tablet computer, an industrial computer, etc. The control device 100b includes a communication unit 110b, an allocation unit 130b, an issuing unit 140b, an acquiring unit 150b, a processing unit 160b, a receiving unit 170b, an extracting unit 180b, and a storage unit 190b.
The communication unit 110b is realized by a communication module. The communication unit 110b is connected to the luggage storage device 100a via a cable CA. The communication unit 110b communicates with devices such as the luggage storage device 100a by a communication method such as a wired LAN. The communication unit 110b may communicate with the luggage storage device 100a by a wireless communication method such as a wireless LAN, Bluetooth (registered trademark), or LTE (registered trademark) via a network NW.
The communication unit 110b receives instruction information transmitted by the luggage storage device 100a. The communication unit 110b acquires reception information output by the processing unit 160a, and transmits the acquired reception information to the luggage storage device 100a. The communication unit 110b acquires control information output by the processing unit 160b, and transmits the acquired control information to the luggage storage device 100a. The communication unit 110b receives notification information transmitted by the luggage storage device 100a. The communication unit 110b acquires a storage information notification output by the processing unit 160b, and transmits the acquired storage information notification to the luggage storage device 100a.

The allocating unit 130b acquires the instruction information received by the communication unit 110b, and allocates an available mounting unit 2 by referring to the storage information stored in the storage unit 190b based on the information instructing the start of storage contained in the acquired instruction information. The allocating unit 130b outputs the mounting unit ID of the mounting unit 2 to be allocated to the processing unit 160b.
The issuing unit 140b acquires the instruction information received by the communication unit 110b, and issues reception information to the mounting unit ID of the mounting unit 2 assigned by the allocation unit 130b based on the information instructing the start of storage contained in the acquired instruction information. The issuing unit 140b acquires information indicating the date and time when the reception information was issued (hereinafter referred to as "storage start date and time information"). The issuing unit 140b outputs the issued reception information, mounting unit ID, and storage start date and time information to the processing unit 160b.
The acquisition unit 150b acquires the notification information received by the communication unit 110b, and acquires the load unit ID and the user baggage image information included in the acquired notification information. The acquisition unit 150b outputs the acquired load unit ID and the user baggage image information to the processing unit 160b.
The processing unit 160b acquires the mounting unit ID of the mounting unit 2 output by the allocation unit 130b. The processing unit 160b creates control information including the acquired mounting unit ID, and transmits the created control information from the communication unit 110b. The processing unit 160b acquires the reception information, mounting unit ID, and storage start date and time information output by the issuing unit 140b. The processing unit 160b transmits the acquired reception information from the communication unit 110b to the luggage storage device 100a. The processing unit 160b acquires the mounting unit ID and user luggage image information output by the acquisition unit 150b. The processing unit 160b creates storage information that associates the acquired mounting unit ID, reception information, storage start date and time information, and user luggage image information. The processing unit 160b stores the created storage information in the memory unit 190b.

The receiving unit 170b receives the storage date and time information included in the instruction information received by the communication unit 110b.
The extraction unit 180b extracts one or more pieces of storage information whose reception information was issued during a predetermined period including the date and time corresponding to the received storage date and time information, based on the storage date and time information received by the reception unit 170b and the storage start date and time information included in each of the one or more pieces of storage information stored in the memory unit 190b. The extraction unit 180b creates a storage information notification including the extracted one or more pieces of storage information. The extraction unit 180b transmits the created storage information notification from the communication unit 110b.
Furthermore, the accepting unit 170b accepts the acceptance number included in the instruction information received by the communication unit 110b.
The extraction unit 180b compares the reception number received by the reception unit 170b with the reception number included in each of one or more pieces of storage information stored in the storage unit 190b, and acquires a mounting unit ID associated with the reception information including the matching reception number. The extraction unit 180b creates control information including the acquired mounting unit ID. The extraction unit 180b transmits the created control information from the communication unit 110b. The extraction unit 180b identifies storage information including the acquired mounting unit ID from the storage information stored in the storage unit 190b, and associates vacancy information with the identified storage information to which vacancy information is not associated.

The storage unit 190b is realized by a hard disk drive (HDD), a flash memory, a random access memory (RAM), a read only memory (ROM), etc. The storage unit 190b stores one or more pieces of storage information.
The above-mentioned allocation unit 130b, issue unit 140b, acquisition unit 150b, processing unit 160b, acceptance unit 170b, and extraction unit 180b are realized, for example, by a hardware processor such as a CPU executing a computer program (software) stored in the storage unit 190b. In addition, some or all of these functional units may be realized by hardware (including circuitry) such as an LSI, ASIC, FPGA, or GPU, or may be realized by cooperation between software and hardware. The computer program may be stored in a storage device such as an HDD or flash memory in advance, or may be stored in a removable storage medium such as a DVD or CD-ROM, and installed by mounting the storage medium in a drive device.

(Operation of luggage storage system 100)
9 is a flow diagram showing a first example of the operation of the luggage storage system according to the present embodiment. The operation when depositing luggage in the luggage storage system 100 will be described with reference to FIG.
(Step S1-1)
In luggage storage device 100a, processing unit 160a acquires information instructing the user to start storage that is input into operation unit 115a, and creates instruction information that includes the acquired information instructing the user to start storage.
(Step S2-1)
In the luggage storage device 100a, the processing unit 160a outputs the created instruction information to the communication unit 110a. The communication unit 110a acquires the instruction information output by the processing unit 160a, and transmits the acquired instruction information to the control device 100b.
(Step S3-1)
In the control device 100b, the communication unit 110b receives the instruction information transmitted by the luggage storage device 100a.
(Step S4-1)
In the control device 100b, the allocation unit 130b acquires the instruction information received by the communication unit 110b, and allocates an available mounting unit 2 based on the information instructing the start of storage, which is included in the acquired instruction information.
(Step S5-1)
In the control device 100b, the issuing unit 140b issues reception information to the mount unit ID of the mount unit 2 assigned by the assigning unit 130b.
(Step S6-1)
In the control device 100b, the issuing unit 140b acquires storage start date and time information. The issuing unit 140b outputs the issued reception information, mounting unit ID, and storage start date and time information to the processing unit 160b. The processing unit 160b acquires the reception information, mounting unit ID, and storage start date and time information output by the issuing unit 140b. The processing unit 160b outputs the acquired reception information to the communication unit 110b. The communication unit 110b acquires the reception information output by the processing unit 160b, and transmits the acquired reception information to the luggage storage device 100a.
(Step S7-1)
In the luggage storage device 100a, the communication unit 110a receives the reception information transmitted by the control device 100b. The processing unit 160a acquires the reception information received by the communication unit 110a and outputs the acquired received information to the operation unit 115a. The operation unit 115a acquires the reception information output by the processing unit 160a and displays the acquired reception information.
Fig. 10 is a diagram showing a first example of the operation of the luggage storage system according to this embodiment. As shown in Fig. 10, the operation unit 115a displays a message saying "Please record the reception number by taking a picture of this screen, etc." and "Reception number 123456". Returning to Fig. 9, the explanation will be continued.
(Step S8-1)
In the control device 100b, the allocation unit 130b outputs the mount unit ID of the mount unit 2 to be allocated to the processing unit 160b. The processing unit 160b acquires the mount unit ID of the mount unit 2 output by the allocation unit 130b. The processing unit 160b creates control information including the acquired mount unit ID, and transmits the created control information from the communication unit 110b to the luggage storage device 100a.

(Step S9-1)
In the luggage storage device 100a, the communication unit 110a receives the control information transmitted by the control device 100b. The processing unit 160a acquires the control information received by the communication unit 110a. The processing unit 160a acquires the mount ID of the mount 2 to be assigned to the user, which is included in the acquired control information. The processing unit 160a outputs a transport command to the transport unit 135a, which is a command to transport the mount 2 corresponding to the acquired mount ID from the storage rack 3 to the loading/unloading opening 4, and transport the mount 2 transported to the loading/unloading opening 4 back to the storage rack 3. The transport unit 135a controls the moving device 5 based on the transport command output by the processing unit 160a, thereby moving the mount 2 corresponding to the mount ID from the storage rack 3 to the loading/unloading opening 4.
Here, the user moves the luggage to the loading section 2 which has been moved to the loading/unloading opening 4 .
FIG. 11 is a diagram showing an example 1 of the operation of the luggage storage system according to the present embodiment. When the user moves luggage to the loading section 2 that has been moved to the loading/unloading opening 4, the operation section 115a displays the weight of the luggage as well as a message for confirming whether or not to proceed to payment. In the example shown in FIG. 11, a message "When you have finished putting luggage in, please press [Proceed to payment]" and "Akg/Bkg" are displayed, which indicates that the weight of the luggage moved to the loading section 2 is Akg and Bkg is the weight of luggage that can be stored. Furthermore, a button that displays "Proceed to payment" to be pressed when proceeding to payment is displayed. Returning to FIG. 9, the explanation will be continued.
(Step S10-1)
In the luggage storage device 100a, the processing unit 160a performs a process of requesting the user to pay a fee after outputting a transportation command to the transportation unit 135a.
(Step S11-1)
In the luggage storage device 100a, the imaging unit 120a generates user luggage image information by capturing images of the user and the luggage.
(Step S12-1)
In the luggage storage device 100 a, the transport unit 135 a controls the moving device 5 to move the mounting unit 2 corresponding to the mounting unit ID from the loading/unloading opening 4 to the storage rack 3.
(Step S13-1)
In the luggage storage device 100a, the processing unit 160a acquires user luggage image information from the imaging unit 120a after outputting a transport command to the transport unit 135a. The processing unit 160a creates notification information including the loading unit ID, information indicating that the transport command has been output, and the acquired user luggage image information. The processing unit 160a outputs the created notification information to the communication unit 110a. The communication unit 110a acquires the notification information output by the processing unit 160a, and transmits the acquired notification information to the control device 100b.

(Step S14-1)
In the control device 100b, the issuing unit 140b outputs the issued reception information, the mounting unit ID, and the storage start date and time information to the processing unit 160b. The processing unit 160b acquires the reception information, the mounting unit ID, and the storage start date and time information output by the issuing unit 140b.
(Step S15-1)
In the control device 100b, the acquisition unit 150b acquires the notification information received by the communication unit 110b, and acquires the mounting unit ID and user luggage image information included in the acquired notification information. The acquisition unit 150b outputs the acquired mounting unit ID and user luggage image information to the processing unit 160b. The processing unit 160b acquires the mounting unit ID and user luggage image information output by the acquisition unit 150b. The processing unit 160b associates the mounting unit ID, reception information, storage start date and time information, and user luggage image information based on the mounting unit ID. The processing unit 160b creates storage information that associates the mounting unit ID, reception information, storage start date and time information, and user luggage image information. The processing unit 160b stores the created storage information in the memory unit 190b.
In the sequence chart shown in FIG. 9, steps S5-1 to S7-1 and steps S8-1 to S13-1 are not limited to being executed in this order and may be executed simultaneously, or steps S8-1 to S13-1 may be executed prior to steps S5-1 to S7-1.

Fig. 12 is a flow diagram showing a second example of the operation of the luggage storage system according to this embodiment. The operation when a user who has left luggage in luggage storage system 100 retrieves the luggage will be described with reference to Fig. 10. However, the operation shown here is when the user has forgotten the receipt number.
The user comes to retrieve the luggage, but has forgotten the receipt number. In this case, the user performs an operation to call the administrator of luggage storage system 100. The administrator has the user input the date and time that the luggage was stored in loading unit 2 into operation unit 115a of luggage storage device 100a.
(Step S1-2)
In the luggage storage device 100a, the processing unit 160a acquires storage date and time information created by the operation unit 115a based on the storage date and time input by the user to the operation unit 115a, and creates instruction information including the acquired storage date and time information.
(Step S2-2)
In the luggage storage device 100a, the processing unit 160a outputs the created instruction information to the communication unit 110a. The communication unit 110a acquires the instruction information output by the processing unit 160a, and transmits the acquired instruction information to the control device 100b.
(Step S3-2)
In the control device 100b, the communication unit 110b receives the instruction information transmitted by the luggage storage device 100a.
(Step S4-2)
In the control device 100b, the receiving unit 170b receives the storage date and time information included in the instruction information received by the communication unit 110b.
(Step S5-2)
In the control device 100b, the extraction unit 180b extracts one or more pieces of storage information including storage start date and time information corresponding to the date and time when the reception information was issued during a specified period including the date and time corresponding to the storage date and time information, based on the storage date and time information accepted by the acceptance unit 170b and the storage start date and time information included in one or more pieces of storage information stored in the memory unit 190b.

(Step S6-2)
In the control device 100b, the extraction unit 180b creates a storage information notification including one or more pieces of extracted storage information. The extraction unit 180b outputs the created storage information notification to the communication unit 110b. The communication unit 110b acquires the storage information notification output by the extraction unit 180b and transmits the acquired storage information notification to the luggage storage device 100a.
(Step S7-2)
In the luggage storage device 100a, the communication unit 110a receives the storage information notification sent by the control device 100b.
(Step S8-2)
In the luggage storage device 100a, the processing unit 160a acquires the storage information notification received by the communication unit 110a. The processing unit 160a outputs the acquired storage information notification to the operation unit 115a. The operation unit 115a acquires the storage information notification output by the processing unit 160a and displays the acquired storage information notification.
(Step S9-2)
The administrator refers to one or more pieces of storage information displayed on the operation unit 115a of the luggage storage device 100a, and identifies user luggage image information including the luggage that the user has come to retrieve based on the user luggage image information included in each of the one or more pieces of storage information. The administrator obtains the reception number included in the reception information associated with the identified user luggage image information.
In the luggage storage device 100a, the processing unit 160a acquires the reception number input by the user or manager to the operation unit 115a, and creates instruction information including information instructing the start of the acquired storage.
(Step S10-2)
In the luggage storage device 100a, the processing unit 160a outputs the created instruction information to the communication unit 110a. The communication unit 110a acquires the instruction information output by the processing unit 160a, and transmits the acquired instruction information to the control device 100b.

(Step S11-2)
In the control device 100b, the communication unit 110b receives the instruction information transmitted by the luggage storage device 100a.
(Step S12-2)
In the control device 100b, the reception unit 170b receives a reception number included in the instruction information received by the communication unit 110b. The extraction unit 180b compares the reception number received by the reception unit 170b with the reception number included in each of the one or more pieces of storage information stored in the memory unit 190b, and obtains the mounting unit ID associated with the reception information including the matching reception number.
(Step S13-2)
In the control device 100b, the extraction unit 180b creates control information including the acquired load unit ID. The extraction unit 180b outputs the created control information to the communication unit 110b. The communication unit 110b acquires the control information output by the extraction unit 180b and transmits the acquired control information to the luggage storage device 100a.
(Step S14-2)
In the luggage storage device 100a, the communication unit 110a receives the control information transmitted by the control device 100b. The processing unit 160a acquires the control information received by the communication unit 110a. The processing unit 160a acquires the mounting unit ID of the mounting unit 2 included in the acquired control information. The processing unit 160a outputs a transport command to the transport unit 135a, which is a command to transport the mounting unit 2 corresponding to the acquired mounting unit ID from the storage rack 3 to the loading/unloading opening 4, and transport the mounting unit 2 transported to the loading/unloading opening 4 to the storage rack 3. The transport unit 135a controls the moving device 5 based on the transport command output by the processing unit 160a to move the mounting unit 2 corresponding to the mounting unit ID from the storage rack 3 to the loading/unloading opening 4.
(Step S15-2)
In the luggage storage device 100a, the transport unit 135a controls the moving device 5 based on the transport command output by the processing unit 160a to move the mounting unit 2 corresponding to the mounting unit ID from the loading/unloading entrance 4 to the storage rack 3.
(Step S16-2)
In the control device 100b, the extraction unit 180b identifies storage information including the mounting unit ID acquired in step S12-2 from the storage information stored in the memory unit 190b, and associates vacancy information with the identified storage information that has no associated vacancy information.

In the above-described embodiment, the luggage storage system 100 includes the luggage storage device 100a and the control device 100b, but this is not limited to the example. For example, the luggage storage system 100 may be configured by integrating the luggage storage device 100a and the control device 100b, or the luggage storage system 100 may be configured with three or more devices. For example, one control device 100b may control multiple luggage storage devices 100a. Furthermore, multiple control devices 100b may control one luggage storage device 100a, or multiple control devices 100b may control multiple luggage storage devices 100a. When the luggage storage system includes multiple control devices 100b, the control devices 100b may be configured in a master-slave manner.
In the above embodiment, the luggage storage system 100 includes one luggage storage device 100a, but the present invention is not limited to this example. For example, the luggage storage system 100 may include multiple luggage storage devices 100a. In this case, the multiple luggage storage devices 100a may be controlled by one control device 100b or multiple control devices 100b.
In the above-described embodiment, the storage rack 3 of the luggage storage device 100a has a plurality of storage spaces 31 arranged vertically and horizontally in which the mounting parts 2 are stored so that they can be taken in and out individually. The storage spaces 31 are provided in three levels, one above the other, and the upper two levels are capable of storing the large mounting parts 2A, while the lowermost level is capable of storing the small mounting parts 2B. However, this is not limiting. For example, the storage spaces 31 may be divided so that the large mounting parts 2A can be stored, or the small mounting parts 2B can be stored. In addition, the number of the large mounting parts 2A and the small mounting parts 2B stored in the storage spaces 31 may be changed as appropriate.
In the above embodiment, the case where the imaging unit 120a is mounted on the opening of the luggage storage device 100a has been described, but the present invention is not limited to this example. For example, the imaging unit 120a may be installed outside the luggage storage device 100a. In this case, the imaging unit 120a installed outside the luggage storage device 100a may generate user luggage image information and transmit the generated user luggage image information to the luggage storage device 100a.
In the embodiment described above, the luggage storage device 100a generates user luggage image information by capturing an image of the user and the luggage when the user stores the luggage in the assigned loading section. The control device 100b acquires the user luggage image information generated by the luggage storage device 100a when the luggage is stored in the loading section transported to the luggage deposit position and payment is made, but the present invention is not limited to this example.
For example, the luggage storage device 100a may generate user luggage image information by capturing an image of the user and the luggage at any timing. The luggage storage device 100a may also capture an image of the user and the luggage separately. Specifically, the luggage storage device 100a may generate user image information by capturing an image of the user when the user requests luggage storage using the operation unit 115a, and generate user image information by capturing an image of the luggage when the luggage is stored in the loading unit and the outer door 40 starts to close. In the above-mentioned embodiment, the operation unit 115a in the luggage storage device 100a displays reception information to notify the user who has deposited the luggage of the reception number, but this is not limited to the example. For example, the luggage storage device 100a may provide the reception information on a receipt with the reception information printed on it, may notify the reception information by email or social tools, or may notify the reception information to the user's terminal device by non-contact communication. In this way, when reception information is provided, the present embodiment can also be applied when the user forgets the reception number due to losing the receipt, losing the reception information notified by email or social tools, or losing the terminal device.
Furthermore, for example, the luggage storage device 100a may provide the reception information by printing a barcode or a QR (Quick Response) code representing the reception information on a receipt, rather than using a combination of numbers. Alternatively, the luggage storage device 100a may provide the reception information by displaying a barcode or a QR (Quick Response) code representing the reception information on a screen. In this way, when the reception information is provided, this embodiment can also be applied when the user forgets the reception number due to losing the receipt, for example.
In the above embodiment, the imaging unit 120a generates user luggage image information by capturing an image of the user and the luggage, but the present invention is not limited to this example. For example, the imaging unit 120a may generate either the user image information or the luggage image information by capturing an image of either the user or the luggage. In this case, the administrator refers to one or more pieces of storage information displayed on the luggage storage device 100a, and identifies either the user image information including the user or the luggage image information including the luggage that the user has come to pick up based on either the user image information or the luggage image information included in each of the one or more pieces of storage information.
For example, the image capturing unit 120a may capture an image of either the user or the luggage to generate the user image information and the luggage image information. In this case, the manager refers to one or more pieces of storage information displayed on the luggage storage device 100a, and identifies the user image information including the user and the luggage image information including the luggage that the user has come to pick up, based on the user image information and luggage image information included in each of the one or more pieces of storage information.
In the above-described embodiment, a case was described in which an administrator refers to one or more storage information displayed on the luggage storage device 100a, identifies user luggage image information including the luggage that the user has come to pick up based on the user luggage image information contained in each of the one or more storage information, and obtains the reception number contained in the reception information associated with the identified user luggage image information, but this example is not limited to this.
For example, the control device 100b may acquire image information of a user who has come to pick up a package, compare the acquired image information of the user with user package image information included in one or more pieces of storage information, identify user package image information that includes an image of the user, and output reception information associated with the identified user package image information. By configuring in this way, the reception information can be notified to the user who has come to pick up the package without going through an administrator.
In the above-described embodiment, the luggage storage device 100a may include an illumination unit. The illumination unit assists the imaging unit 120a in capturing images. The illumination unit may irradiate visible light, infrared light, or ultraviolet light in accordance with the imaging system.

According to the luggage storage system 100 of this embodiment, the luggage storage system 100 includes a plurality of mounting units 2 capable of storing luggage, assigns one of the mounting units 2 to a user, and stores the luggage stored in the assigned mounting unit 2. The luggage storage system 100 includes an issuing unit 140b that issues reception information when luggage is stored in the mounting unit 2 transported to a luggage deposit position, an acquiring unit 150b that acquires first image information of at least one of the user and the luggage captured when the user stores the luggage in the mounting unit 2, and a processing unit 160b that stores in a storage unit 190b storage information that associates the reception information issued by the issuing unit 140b, storage start date and time information that is information indicating the date and time when the reception information was issued, and the first image information acquired by the acquiring unit 150b.
With this configuration, the reception information, the image of the user or the luggage, and the date and time information can be linked, so that even if the reception information is not available, the reception information can be automatically linked to the user. In other words, when a user deposits luggage in the luggage storage system, storage information that associates the reception information, storage start date and time information, and first image information of at least one of the user and the luggage can be stored, so that even if a user who comes to collect the luggage forgets the reception number included in the reception information, the luggage that the user has come to collect can be identified based on either the storage start date and time information or the first image information. This allows the user to check the luggage that they have deposited.
The system further includes a reception unit 170b that receives the specified storage date and time information as the date and time when the luggage was stored in the loading unit 2, an extraction unit 180b that extracts storage information in which the date and time when the reception information was issued corresponds to a predetermined period including the date and time of storage based on the storage date and time information received by the reception unit 170b and the storage information stored in the storage unit 190b, and an operation unit 115a as an output unit that outputs the storage information extracted by the extraction unit 180b. By configuring in this way, the storage information can be extracted and output based on the approximate date and time of use, making it easy to compare with information stored by the user. In other words, the luggage storage system 100 can extract storage information including storage start date and time information in which the date and time when the reception information was issued corresponds to a predetermined period including the date and time of storage based on the storage date and time information, so that the user can check the stored luggage based on the extracted storage information.
The image capturing device 120 also includes a first image capturing section serving as an image capturing section 120a for acquiring first image information.

(First Modification of the Embodiment)
An example of the luggage storage system according to the first modified embodiment can be applied to Figures 1 to 8.
In a first variant of the embodiment, in addition to generating user luggage image information by capturing an image of the user and the luggage, the luggage storage device 100a generates mounting unit image information by capturing an image of the inside of the mounting unit 2 after the user has removed the luggage, in the embodiment described above.
The control device 100b acquires the mounting part image information and mounting part ID generated by the luggage storage device 100a. The control device 100b associates the mounting part image information with storage information in which the mounting part ID included in the stored storage information matches the acquired mounting part ID, and stores the associated information in the storage unit 190b.
When the user retrieves the luggage but determines that the luggage was left behind in the loading section, the user performs an operation to call the manager of the luggage storage system 100. The manager has the user input the date and time when the luggage was stored in the loading section into the operation section of the luggage storage device 100a. The luggage storage device 100a creates storage date and time information based on the date and time when the luggage was stored in the loading section input by the user, and outputs the created storage date and time information to the control device 100b. The control device 100b accepts the storage date and time information output by the luggage storage device 100a. The control device 100b extracts one or more pieces of storage information including storage start date and time information corresponding to the date and time when the reception information was issued during a predetermined period including the date and time when the user stored the luggage, based on the accepted storage date and time information and one or more pieces of storage information stored in the memory unit 190b. The control device 100b outputs the extracted one or more pieces of storage information to the luggage storage device 100a. The luggage storage device 100a acquires the one or more pieces of storage information output by the control device 100b, and displays the acquired one or more pieces of storage information.
The administrator refers to one or more pieces of storage information displayed on the luggage storage device 100a and determines whether any luggage remains after the user has removed it based on the mounting section image information contained in each of the one or more pieces of storage information.

Below, the luggage storage device 100a and the control device 100b included in the luggage storage system 100 will be described in order, focusing on the differences from the embodiment.
(Luggage storage device 100a)
When the transport unit 135a transports the mounting unit 2 transported to the loading/unloading port 4 to the storage rack 3 based on the transport command, the processing unit 160a causes the imaging unit 120a to capture an image and acquires mounting unit image information from the imaging unit 120a. The processing unit 160a creates notification information including the mounting unit ID and the acquired mounting unit image information. The processing unit 160a transmits the created notification information from the communication unit 110a to the control device 100b.
(Control device 100b)
The acquiring unit 150b acquires the notification information received by the communication unit 110b, and acquires the mounting unit ID and mounting unit image information included in the acquired notification information. The acquiring unit 150b outputs the acquired mounting unit ID and mounting unit image information to the processing unit 160b.
The processing unit 160b acquires the mounting part ID and mounting part image information output by the acquisition unit 150b. The processing unit 160b identifies storage information that matches the mounting part ID acquired from the acquisition unit 150b among the mounting part IDs included in the storage information stored in the memory unit 190b. The processing unit 160b associates the mounting part image information with the identified storage information and stores it.

(Operation of luggage storage system 100)
Fig. 13 is a diagram showing an example of the operation of the luggage storage system according to the first modified example of the embodiment. Referring to Fig. 13, a process after the user picks up the luggage will be described.
(Step S1-3)
In the luggage storage device 100a, the transport unit 135a controls the moving device 5 based on the transport command output by the processing unit 160a to move the mounting unit 2 corresponding to the mounting unit ID from the storage rack 3 to the loading/unloading entrance 4.
(Step S2-3)
In the luggage storage device 100a, the processing unit 160a causes the imaging unit 120a to take an image when the transport unit 135a transports the loading unit 2, which has been transported to the loading/unloading opening 4 based on a transport command, to the storage rack 3.
(Step S3-3)
In the luggage storage device 100a, the transport unit 135a controls the moving device 5 based on the transport command output by the processing unit 160a to move the mounting unit 2 corresponding to the mounting unit ID from the loading/unloading entrance 4 to the storage rack 3.
(Step S4-3)
In the luggage storage device 100a, the processing unit 160a creates notification information including the mounted part ID and the acquired mounted part image information. The processing unit 160a outputs the created notification information to the communication unit 110a. The communication unit 110a acquires the notification information output by the processing unit 160a and transmits the acquired notification information to the control device 100b.
(Step S5-3)
In the control device 100b, the communication unit 110b receives the notification information transmitted by the luggage storage device 100a. The acquisition unit 150b acquires the notification information received by the communication unit 110b, and acquires the mounting unit ID and mounting unit image information included in the acquired notification information. The acquisition unit 150b outputs the acquired mounting unit ID and mounting unit image information to the processing unit 160b. The processing unit 160b acquires the mounting unit ID and mounting unit image information output by the acquisition unit 150b. The processing unit 160b identifies storage information that matches the mounting unit ID acquired from the acquisition unit 150b among the mounting unit IDs included in the storage information stored in the memory unit 190b. The processing unit 160b associates the identified storage information with the mounting unit image information and stores it.
The operation of determining whether or not the user has left anything behind in the loading section after removing the luggage can be performed according to steps S1-2 to S8-2 in FIG. 12, so a description thereof will be omitted here.

In the first modified example of the embodiment described above, the case where the storage information is associated with the mounting part image information and stored is described, but this is not limited to this example. For example, the mounting part ID and the mounting part image information may be associated and stored in the memory unit 190b. In this case, the control device 100b accepts the storage date and time information output by the luggage storage device 100a, and extracts one or more pieces of storage information corresponding to the date and time when the reception information was issued during a predetermined period including the date and time when the user stored the luggage based on the accepted storage date and time information and one or more pieces of storage information stored in the memory unit 190b. Furthermore, the control device 100b extracts the mounting part image information including the mounting part ID included in the one or more pieces of extracted storage information. The control device 100b transmits the extracted storage information and mounting part image information to the luggage storage device 100a.
In the first modification of the embodiment described above, the case where the image of the inside of the mounting unit 2 after the user removes the luggage is captured by the imaging unit 120a to obtain the image is described, but the present invention is not limited to this example. For example, in addition to the imaging unit 120a, another imaging unit may be provided at a position where it can capture an image of the inside of the mounting unit 2 after the user removes the luggage.
In the first modification of the embodiment described above, the control device 100b may notify the manager of information associating the mounting part ID with the mounting part image information. By configuring in this way, the manager can check for dirt, forgotten items, etc. by referring to the mounting part image.
According to the first variant embodiment, in the luggage storage system 100 according to the embodiment described above, the acquisition unit 150b acquires mounting unit image information as second image information of the interior of the mounting unit 2 captured after the luggage is removed from the mounting unit 2 transported to a position where the luggage is removed, and the processing unit 160b stores the mounting unit information in the memory unit 190b, which associates the second image information with the identification information of the mounting unit 2.
With this configuration, the second image information and the identification information of the mounting unit 2 can be stored in association with each other, so that if a user wants to determine whether or not they have left something behind in the mounting unit where they have stored their luggage, the luggage storage system 100 can identify one or more pieces of storage information based on storage date and time information, and identify the identification information of the mounting unit where the user has stored their luggage based on the first image information included in each of the identified one or more pieces of storage information. Since the luggage storage system 100 can obtain the second image information associated with the identified identification information of the mounting unit, the user can determine whether or not they have left something behind by referring to an image of the inside of the mounting unit 2 obtained by processing the second image information.
In addition, a second imaging unit is provided to obtain second image information. By providing the second imaging unit in addition to the first imaging unit, the second imaging unit can be disposed at a position where the inside of the mounting unit 2 can be easily imaged.

(Modification 2 of the embodiment)
An example of the luggage storage system according to the second embodiment can be applied to Figures 1 to 8.
In the second modified embodiment, the luggage storage system 100 in the above-described embodiment allows the user to change the assigned loading section 2 .
The control device 100b assigns one of the multiple mounting sections 2 to the user. The luggage storage device 100a moves the assigned mounting section 2 from the storage rack 3 to the loading/unloading entrance 4. The luggage storage device 100a outputs information requesting a change of the mounting section 2 that the user inputs to the operation unit of the luggage storage device 100a to the control device 100b. The control device 100b accepts the information requesting a change of the mounting section 2 output by the luggage storage device 100a. The control device 100b assigns to the user one of the vacant mounting sections 2 other than the assigned mounting section 2.

Below, the luggage storage device 100a and the control device 100b included in the luggage storage system 100 will be described in order, focusing on the differences from the embodiment.
(Luggage storage device 100a)
The user operates the operation unit 115a to input information requesting a change to the mounting unit 2.
The processing unit 160a acquires information input by the user to the operation unit 115a requesting a change to the mounting unit 2, and creates instruction information including the acquired information requesting a change to the mounting unit 2. The processing unit 160a transmits the created instruction information from the communication unit 110a to the control device 100b.
(Control device 100b)
The allocating unit 130b acquires the instruction information received by the communication unit 110b, and allocates an available mounting unit 2 based on information included in the acquired instruction information requesting a change of the mounting unit 2. The allocating unit 130b outputs the mounting unit ID of the mounting unit 2 to be allocated to the processing unit 160b.

(Operation of luggage storage system 100)
Fig. 14 is a diagram showing an example of the operation of the luggage storage system according to the modified example 2 of the embodiment. Referring to Fig. 14, a process when a user requests a change of the mounting unit 2 will be described.
Steps S1-1 to S9-1 in FIG. 9 can be applied to steps S1-4 to S9-4.
(Step S10-4)
In the luggage storage device 100a, the processing unit 160a acquires information requesting a change to the mounted unit 2 that is input by the user into the operation unit 115a, and creates instruction information that includes the acquired information requesting a change to the mounted unit 2.
(Step S11-4)
In the luggage storage device 100a, the processing unit 160a outputs the created instruction information to the communication unit 110a. The communication unit 110a transmits the instruction information output by the processing unit 160a to the control device 100b.
(Step S12-4)
In the control device 100b, the communication unit 110b receives the instruction information transmitted by the luggage storage device 100a.
(Step S13-4)
In the control device 100b, the allocation unit 130b acquires the instruction information received by the communication unit 110b, and allocates an available mounting unit 2 by referring to the storage information stored in the memory unit 190b based on the information requesting a change of the mounting unit 2 contained in the acquired instruction information.
(Step S14-4)
In the control device 100b, the allocation unit 130b outputs the mounting unit ID of the mounting unit 2 to be allocated to the processing unit 160b. The processing unit 160b acquires the mounting unit ID of the mounting unit 2 output by the allocation unit 130b. The processing unit 160b creates control information including the acquired mounting unit ID, and transmits the created control information from the communication unit 110b.
After step S11-4, the processes from step S10-1 onward in FIG. 9 are carried out.

In the second modification of the embodiment described above, the unit ID of the unit 2 that is the subject of the change in the unit 2 may be notified to the outside. By configuring in this way, the manager of the luggage storage system 100 who receives the notification can check the inside of the unit 2 that corresponds to the unit ID and take measures such as removing dirt.
According to the second modification of the embodiment, the baggage storage system 100 according to the embodiment described above includes a second reception unit serving as an allocation unit 130b that receives a change request for a first mounting unit that has been transported to a position where the baggage is deposited among the multiple mounting units 2, and a transport control unit serving as a processing unit 160a that moves the first mounting unit that has been transported to the position where the baggage is deposited from the position where the baggage is deposited based on the change request received by the second reception unit, and transports a second mounting unit, different from the first mounting unit, among the multiple mounting units, to the position where the baggage is deposited. With this configuration, the user can change the assigned mounting unit, so that if the interior of the assigned mounting unit 2 is dirty, the user can change to an unsoiled mounting unit 2.

(Modification 3 of the embodiment)
FIG. 15 is a diagram illustrating an example of a luggage storage system according to a third modification of the embodiment.
In the third modified embodiment, the baggage storage device 100a in the above-described embodiment is provided with a sensor 185a and a notification unit 195a.
The sensor 185a includes one or more sensors. In the modified embodiment, as an example, the description will be continued on the case where two sensors, a sensor 185a-1 and a sensor 185a-2, are provided.
Fig. 16 is a diagram showing an example of a mounting unit of a luggage storage device included in a luggage storage system according to a third modified example of the embodiment. Fig. 16(a) shows Fig. 5(a) with a sensor 185a-1 added. Fig. 16(b) shows Fig. 6(a) with a sensor 185a-1 added. As shown in Figs. 16(a) and (b), the sensor 185a-1 is installed at a position where luggage is to be deposited. For example, the sensor 185a-1 is attached to an opening 2a of the mounting unit 2.
Fig. 17 is a diagram showing an example of a moving device for a luggage storage device included in a luggage storage system according to a third modified example of the embodiment. Fig. 17 is obtained by adding a sensor 185a-2 to Fig. 7. As shown in Fig. 17, the sensor 185a-2 is installed on the transport path of the mounting unit 2. For example, the sensor 185a-2 is installed on the base plate 13.
The sensor 185a-1 and the sensor 185a-2 are configured by a dangerous object detection sensor. Examples of the dangerous object detection sensor include a thermograph and a vibration meter.
The notification unit 195a notifies the manager when either or both of the sensors 185a-1 and 185a-2 detect a dangerous object.

In the third modified example of the embodiment, the case where the sensor 185a is installed at both the position where the baggage is deposited and the transport path of the mounting unit 2 has been described, but this is not limited to the above. For example, the sensor 185a may be installed at the position where the baggage is deposited or the transport path of the mounting unit 2. Furthermore, the position where the sensor 185a is installed is not limited to the position where the baggage is deposited and the transport path of the mounting unit 2, but may be installed on each of the multiple mounting units 2. By installing the sensor 185a at either or both of the position where the baggage is deposited and the transport path of the mounting unit 2, the state of the baggage can be detected without installing the sensor 185a on each of the multiple mounting units 2.
In the third modification of the embodiment, the sensor 185a is configured as a dangerous object detection sensor, but this is not limited thereto. For example, the sensor 185a may be configured as a biological sensor. By configuring it in this way, it is possible to notify the user when a living body is present in the baggage to be checked in.
In the third modification of the embodiment, the baggage storage device 100a is provided with both the sensor 185a and the notification unit 195a, but the present invention is not limited to this example. For example, the control device 100b may be provided with the notification unit 195a.

According to the third modification of the embodiment, the baggage storage system 100 according to the embodiment described above is provided with a dangerous object detection sensor (185a) that detects dangerous objects from the baggage stored in the load unit 2 on the transport path of the load unit 2 or at the baggage deposit position, and a notification unit 195a that notifies when the dangerous object detection sensor (185a) detects a dangerous object. With this configuration, it is possible to notify when baggage containing a dangerous object is deposited on the load unit 2.
According to the third modification of the embodiment, the baggage storage system 100 according to the embodiment described above is provided with a biosensor (185a) that detects a living organism from the baggage stored in the load unit 2 on the transport path of the load unit 2 or at the baggage deposit position, and a notification unit 195a that notifies when the biosensor (185a) detects a living organism. With this configuration, it is possible to notify when baggage containing a living organism is deposited on the load unit 2.

(Fourth Modification of the Embodiment)
FIG. 18 is a diagram illustrating an example of a luggage storage system according to the fourth modification of the embodiment.
In the fourth modified embodiment, the luggage storage device 100a in the above-described embodiment is provided with a sterilization unit 205a.
The sterilization unit 205a includes one or more sterilization units. In the fourth embodiment, as an example, the explanation will be continued on the case where two sterilization units, 205a-1 and 205a-2, are provided.
Fig. 19 is a diagram showing an example of a mounting unit of a luggage storage device included in a luggage storage system according to a fourth modified example of the embodiment. Fig. 19(a) shows Fig. 5(a) with a sterilization unit 205a-1 added. Fig. 19(b) shows Fig. 6(a) with a sterilization unit 205a-1 added. As shown in Figs. 19(a) and (b), the sterilization unit 205a-1 is installed at a position where luggage is deposited. For example, the sterilization unit 205a-1 is attached to the ceiling surface of the mounting unit 2.
Fig. 20 is a diagram showing an example of a moving device for a luggage storage device included in a luggage storage system according to a fourth modified example of an embodiment. Fig. 20 shows an example in which a sterilization unit 205a-2 is added to Fig. 7. As shown in Fig. 20, the sterilization unit 205a-2 is installed on the transport path of the loading unit 2. For example, the sterilization unit 205a-2 is installed on the base plate 13.
The sterilization units 205a-1 and 205a-2 irradiate electromagnetic waves such as ultraviolet light, microwaves, etc. The inside of the mounting unit 2 is sterilized and sterilized (hereinafter referred to as "sterilization, etc.") by the electromagnetic waves irradiated by the sterilization unit 205a-1.
The transport unit 135a controls the moving device 5 based on the transport command output by the processing unit 160a to move the mounting unit 2 corresponding to the mounting unit ID from the storage rack 3 to the loading/unloading opening 4. The luggage is removed from the mounting unit 2 moved from the storage rack 3 to the loading/unloading opening 4. After the luggage is removed from the mounting unit 2, the sterilization unit 205a-1 irradiates the inside of the mounting unit 2 with electromagnetic waves. In other words, the sterilization unit 205a-1 performs sterilization or the like for a predetermined period of time on the mounting unit 2 that has been used and is now empty. The control unit 100b sets the mounting unit 2 and the storage rack 3 of the mounting unit 2 to be unusable while sterilization or the like is being performed. The transport unit 135a controls the moving device 5 based on the transport command output by the processing unit 160a to move the mounting unit 2 corresponding to the mounting unit ID from the loading/unloading opening 4 to the storage rack 3.
Since the sterilization unit 205a-1 is attached to the ceiling surface of the loading unit 2, sterilization and the like can be performed at any time when there is no luggage inside the loading unit 2. Therefore, sterilization and the like may be started immediately after use is completed and the loading unit 2 becomes empty, or may be started when the loading unit 2 moves from the loading/unloading port to the storage rack 3, or may be started after the loading unit 2 moves to the storage rack 3.
The mounting part 2 is sterilized from the outside thereof by the electromagnetic waves irradiated by the sterilization part 205a-2.

In the fourth modified embodiment, the sterilization unit 205a is installed in both the position where the luggage is deposited and the transport path of the mounting unit 2, but this is not limited to the above. For example, the sterilization unit 205a may be installed outside the mounting unit 2, such as the position where the luggage is deposited or the transport path of the mounting unit 2. The position where the sterilization unit 205a is installed is not limited to the position where the luggage is deposited and the outside of the mounting unit 2, such as the transport path of the mounting unit 2, and may be installed in each of the multiple mounting units 2 or in the storage rack 3. By installing the sterilization unit 205a outside the mounting unit 2, such as the transport path of the mounting unit 2, sterilization and the like can be performed without installing the sterilization unit 2 in each of the multiple mounting units 2. By installing the sterilization unit 205a in the storage rack 3, it is possible to sequentially move the mounting units 2 without luggage inside to a storage rack in which a means for sterilization and the like is installed and sterilization and the like can be performed.
In the fourth modified embodiment, the sterilization unit 205a irradiates electromagnetic waves, but the present invention is not limited to this example. For example, the sterilization unit 205a may spray a disinfectant solution, a disinfectant gas, or the like, and then remove the sprayed disinfectant solution, disinfectant gas, or the like, or may perform heating or the like.

According to the fourth modified embodiment, the luggage storage system 100 according to the embodiment described above is provided with a sterilization unit (205a) that performs either or both of sterilization and disinfection of the loading unit 2 on the transport path of the loading unit 2 or at the luggage deposit position. By configuring in this manner, the loading unit 2 can be either or both of sterilization and disinfection.

Although the embodiments have been described above, these embodiments are presented as examples and are not intended to limit the scope of the invention. These embodiments can be implemented in various other forms, and various omissions, substitutions, modifications, and combinations can be made without departing from the spirit of the invention. These embodiments are included in the scope and spirit of the invention, and are also included in the scope of the invention and its equivalents described in the claims.
The luggage storage device 100a and the control device 100b described above may be realized by a computer. In this case, a program for realizing the functions of each functional block is recorded on a computer-readable recording medium. The program recorded on the recording medium may be read into a computer system and executed by a CPU to realize the functions. The "computer system" here includes hardware such as an OS (Operating System) and peripheral devices.
In addition, "computer-readable recording medium" refers to portable media such as flexible disks, optical magnetic disks, ROMs, CD-ROMs, etc. In addition, "computer-readable recording medium" includes storage devices such as hard disks built into computer systems.

Furthermore, the term "computer-readable recording medium" may include a medium that dynamically stores a program for a short period of time, such as a communication line for transmitting a program via a network such as the Internet or a communication line such as a telephone line.
Furthermore, the "computer-readable recording medium" may also include a storage medium that holds a program for a certain period of time, such as a volatile memory inside a computer system that is a server or a client. The program may be for implementing part of the functions described above. The program may be capable of implementing the functions described above in combination with a program already recorded in the computer system. The program may be implemented using a programmable logic device. The programmable logic device is, for example, an FPGA (Field Programmable Gate Array).

The luggage storage device 100a and the control device 100b each have a built-in computer. The processes of the luggage storage device 100a and the control device 100b are stored in a computer-readable recording medium in the form of a program, and the computer reads and executes the program to perform the above processes.
Here, computer-readable recording media refers to magnetic disks, magneto-optical disks, CD-ROMs, DVD-ROMs, semiconductor memories, etc. In addition, the computer program may be distributed to a computer via a communication line, and the computer that receives the program may execute the program.
The program may be for realizing part of the functions described above.
Furthermore, the above-mentioned functions may be realized in combination with a program already recorded in the computer system, that is, a so-called differential file (differential program).

1, 1A...door device, 2...mounting section, 2a...opening, 2A...large mounting section, 2B...small mounting section, 3...storage rack, 4...loading/unloading opening, 4A...removal section, 5...moving device, 10...luggage storage device (transport system), 11...outer shell, 12...operation panel, 21, 21A, 21B...inner door, 21a...outer surface, 22...engaging convex portion (first engaging member, first convex portion), 40...outer door, 41, 41A, 41B...engaging recess (second engaging member), 41b...lower piece (second convex portion), 51...transport lift, 100...luggage storage system, 100a...luggage storage Pipe device, 100b...Control device, 110a, 110b...Communication section, 115a...Operation section, 120a...Imaging section, 130b...Assignment section, 135a...Transportation section, 140b...Issuance section, 150b...Acquisition section, 160a, 160b...Processing section, 170b...Reception section, 180b...Extraction section, 185a...Sensor, 190b...Storage section, 195 a... Notification section, 205a... Sterilization section, E... Sliding direction, F... Forward/backward direction, N... Luggage, Q1... Closed position, Q2... Open position, T... Moving path, X1... Left/right direction, X2... Forward/backward direction, X3... Up/down direction

Claims (4)

A luggage storage system that includes a plurality of loading sections capable of storing luggage, assigns one of the loading sections to a user, and stores the luggage stored in the assigned loading section,
an issuing unit that issues reception information when the luggage is stored in the loading unit that has been transported to a luggage deposit position;
an acquisition unit that acquires first image information of at least one of the user and the luggage captured when the user places the luggage on the mounting unit;
a processing unit that stores in a storage unit storage information that associates the identification information of the loading unit assigned to the user, the reception information issued by the issuing unit, storage start date and time information that is information indicating the date and time when the reception information was issued, and the first image information acquired by the acquiring unit ;
a reception unit that receives storage date and time information designated by the user as the date and time when the luggage was stored in the loading unit;
an extraction unit that extracts storage information whose issue date and time of the reception information corresponds to a predetermined period including the storage date and time based on the storage date and time information received by the reception unit and the storage information stored in the storage unit;
an output unit that outputs the storage information extracted by the extraction unit;
a transport unit that moves the mounting unit between a storage rack that stores the mounting unit at a predetermined position and a loading/unloading opening ,
The reception unit receives reception information included in the storage information extracted by the extraction unit,
The extraction unit acquires identification information of a mounting unit associated with the reception information based on the reception information received by the reception unit and the storage information stored in the storage unit, and
A luggage storage system , wherein the transport unit transports the mounting part from the storage rack to the loading/unloading entrance based on the identification information of the mounting part acquired by the extraction unit . A luggage storage system that includes a plurality of loading sections capable of storing luggage, assigns one of the loading sections to a user, and stores the luggage stored in the assigned loading section,
an issuing unit that issues reception information when the luggage is stored in the loading unit that has been transported to a luggage deposit position;
an acquisition unit that acquires first image information of at least one of the user and the luggage captured when the user places the luggage on the mounting unit;
a processing unit that stores in a storage unit storage information that associates the reception information issued by the issuing unit, storage start date and time information that is information indicating the date and time when the reception information was issued, and the first image information acquired by the acquiring unit;
a reception unit that receives storage date and time information designated by the user as the date and time when the luggage was stored in the loading unit;
an extraction unit that extracts storage information whose issue date and time of the reception information corresponds to a predetermined period including the storage date and time based on the storage date and time information received by the reception unit and the storage information stored in the storage unit;
an output unit that outputs the storage information extracted by the extraction unit;
Equipped with
The reception unit receives reception information included in the storage information extracted by the extraction unit,
The extraction unit acquires identification information of a mounting unit associated with the reception information based on the reception information received by the reception unit and the storage information stored in the storage unit, and
The acquisition unit acquires second image information of an inside of the mounting unit that is captured after the luggage is removed from the mounting unit that has been transported to a position where the luggage is removed,
A luggage storage system, wherein the processing unit stores mounting unit information in the memory unit, the mounting unit information associating the second image information with identification information of the mounting unit. A luggage storage method implemented by a luggage storage system that includes a plurality of loading sections capable of storing luggage, assigns one of the loading sections to a user, and stores the luggage stored in the assigned loading section, comprising:
issuing reception information when the baggage is stored in the loading section that has been transported to a baggage deposit location;
acquiring first image information of at least one of the user and the luggage captured when the user places the luggage on the mounting unit;
storing in a storage unit storage information that associates the reception information issued in the issuing step, storage start date and time information that indicates the date and time when the reception information was issued, and the first image information acquired in the acquiring step ;
accepting storage date and time information designated by the user as the date and time when the luggage was stored in the loading section;
extracting storage information in which the date and time when the receipt information was issued corresponds to a date and time during a predetermined period including the date and time of storage, based on the storage date and time information received in the receiving step and the storage information stored in the storage unit;
outputting the storage information extracted in the extracting step;
A luggage storage method comprising the steps of: A computer of a luggage storage system that includes a plurality of loading sections capable of storing luggage, assigns one of the loading sections to a user, and stores the luggage stored in the assigned loading section,
issuing reception information when the baggage is stored in the loading section that has been transported to a baggage deposit location;
acquiring first image information of at least one of the user and the luggage captured when the user places the luggage on the mounting unit;
storing in a storage unit storage information that associates the reception information issued in the issuing step, storage start date and time information that indicates the date and time when the reception information was issued, and the first image information acquired in the acquiring step ;
accepting storage date and time information designated by the user as the date and time when the luggage was stored in the loading section;
extracting storage information in which the date and time when the receipt information was issued corresponds to a date and time during a predetermined period including the date and time of storage, based on the storage date and time information received in the receiving step and the storage information stored in the storage unit;
outputting the storage information extracted in the extracting step;
A computer program that executes the following:

Images