JP7587972B2 - Program, ordering method, and ordering system - Google Patents

Description

Embodiments of the present invention relate to a program, an ordering method, and an ordering system.

Traditionally, prepared products such as prepared dishes have been sold in supermarkets and other stores after being cooked and displayed in the sales area. This makes it difficult for customers to purchase freshly prepared products, and there is a possibility of hygiene problems occurring when products are displayed exposed, such as prepared dishes served on large platters.

On the other hand, ordering systems that allow customers to order products using mobile terminals are known (for example, see Patent Literature 1). By applying this type of ordering system to the sale of prepared foods, customers can order in advance and purchase freshly prepared products in a hygienic manner.

However, when the above-mentioned conventional ordering system is applied to the sale of prepared foods and the like, the store prepares the food without being able to confirm whether the customer who placed the order will actually come to the store to purchase the product. This creates the problem that in the unlikely event that the customer does not come to the store, the cooked product goes to waste, resulting in waste loss.

The problem that this invention aims to solve is to provide a program, ordering method, and ordering system that allows customers to receive freshly made products and reduces waste.

A program according to an embodiment is a program for controlling a mobile terminal by a computer, the program comprising: a reception unit that receives order information relating to an order for a cooked product; a storage control unit that stores the order information received by the reception unit in a first storage unit in association with status information indicating that the order information has not yet been output; a reception unit that receives store entry information indicating that the mobile terminal is located in a store that sells products; a display control unit that displays the order information read from the first storage unit on a display unit when the reception unit receives the store entry information; and a display control unit that outputs the order information read from the storage unit after the reception unit receives the store entry information. the storage control unit functions as an output unit which inputs product information to the first storage unit, a registration unit which registers the input product information in a second storage unit in association with status information indicating that the product information has not been output; an input unit to which accounting instruction information instructing accounting is input; and an accounting processing unit which, when accounting instruction information is input to the input unit, outputs the product information registered by the registration unit, and when the output unit outputs the order information, the storage control unit rewrites the status information of the first storage unit associated with the order information to a status that has been output , and when the accounting processing unit outputs the product information, rewrites the status information of the second storage unit associated with the product information to a status that has been output.

FIG. 1 is a diagram showing a system including an ordering system according to an embodiment. FIG. 2 is a block diagram showing a hardware configuration of the mobile terminal of the embodiment. FIG. 3 is a diagram illustrating an example of a data configuration of a menu section stored in a memory section according to the embodiment. FIG. 4 is a diagram illustrating an example of a data configuration of an order information section stored in the memory section of the embodiment. FIG. 5 is a diagram illustrating an example of a data configuration of a product information section stored in the memory unit according to the embodiment. FIG. 6 is a block diagram illustrating a functional configuration of the mobile terminal according to the embodiment. FIG. 7 is a sequence chart showing the flow of operations of a system including the ordering system of the embodiment. FIG. 8 is a flowchart showing a store entry process by the control unit of the mobile terminal according to the embodiment. FIG. 9 is a flowchart showing the process at the time of payment by the control unit of the mobile terminal of the embodiment. FIG. 10 is a flowchart showing a variation of the transaction process of the control unit of the mobile terminal according to the embodiment.

The program, ordering method, and ordering system of the embodiment will be described below with reference to the drawings. FIG. 1 is a diagram showing an overview of a system including an ordering system. The system of this embodiment includes an ordering system 1, a store server 2, and an accounting device 3, and is used in stores such as supermarkets.

The ordering system 1 includes a mobile terminal 4 and an order receiving device 5.

The mobile terminal 4 is, for example, a smartphone or tablet terminal owned by the customer. Application software for the ordering system 1 provided by the company that operates the store is installed on the mobile terminal 4. The application software is an example of a program that causes the mobile terminal 4 to function as an ordering device. The mobile terminal 4 is capable of wireless communication with the store server 2, accounting device 3, and order reception device 5 within the store.

The order receiving device 5 is an information terminal device consisting of a PC (Personal Computer) or the like that is provided in a cooking space where products such as prepared foods are prepared. The cooking space provided in the sales floor of the store is configured with a cooking booth equipped with a splash guard so that products can be provided to customers in a hygienic manner. The order receiving device 5 receives information related to orders from a mobile terminal 4 located in the store.

The store server 2 stores sales information and product master data for the store. The product master data is a master file that stores product names, prices, and other information associated with product codes that can identify products for products handled in the store, including prepared foods prepared in the cooking space. Hereinafter, information including product codes, product names, and prices may be referred to as product information. As products handled in the store change daily, the product master data is updated as appropriate. When the store server 2 receives a product code from the mobile terminal 4, it has the function of referencing the product master data to extract product information and sending it to the mobile terminal 4.

The accounting device 3 executes accounting processes for customers to make payments. The accounting device 3 can execute accounting processes based on product information received from the mobile terminal 4. As accounting processes, the accounting device 3 executes calculations of the total amount of products purchased by the customer, acceptance of the selection of a payment method such as cash payment or credit card payment, various processes required for payment using the accepted payment method, and issuing receipts.

Next, the hardware configuration of the mobile terminal 4 will be described. Figure 2 is a block diagram showing the hardware configuration of the mobile terminal 4.

The mobile terminal 4 includes a control unit 40, a memory unit 41, a display 42, a touch panel 43, a code reader 44, and a communication I/F (Interface) 45. The control unit 40, the memory unit 41, the display 42, the touch panel 43, the code reader 44, and the communication I/F (Interface) 45 are connected to each other via a bus 46 or the like.

The control unit 40 includes a CPU (Central Processing Unit) 401, a ROM (Read Only Memory) 402, and a RAM (Random Access Memory) 403. The CPU 401, the ROM 402, and the RAM 403 are connected to each other via a bus 46.

The CPU 401 controls the entire mobile terminal 4. The ROM 402 stores various programs, such as a program used to drive the CPU 401, and various data. The RAM 403 is used as a work area for the CPU 401, and expands the various programs and data stored in the ROM 402 and the memory unit 41. The control unit 40 executes various control processes for the mobile terminal 4 by the CPU 401 operating in accordance with the control programs stored in the ROM 402 and the memory unit 41 and expanded in the RAM 403.

The memory section 41 includes a control program section 411, a menu section 412, an order information section 413, and a product information section 414.

The control program unit 41 stores various programs. For example, the control program unit 41 stores the application program of the order system 1.

The menu section 412 stores menu files for prepared foods available at the store. Figure 3 is a diagram showing the data structure of the menu section 412. The menu section 412 stores information related to product code, menu name, quantity, and price.

The product code is information that identifies a product. Since the menu file stores information about side dishes, it can also be said to be information that identifies side dishes. Side dishes are an example of a product that can be cooked.

The menu name is information indicating the name of the menu, i.e., the name of the side dish. For example, the name of a side dish such as stir-fried pork with green peppers is stored as the menu name.

The portion size is information that indicates the amount per person. For example, the portion size is information that indicates weight, such as 100 grams.

The price is information that indicates the price of the product. In this embodiment, the price of one portion is stored.

The order information unit 413 stores the order information input to the touch panel 43 of the mobile terminal 4 and information (output state) indicating whether the order information has been output to the order reception device 5. The order information storage unit 413 is an example of a storage unit that stores order information received by the reception unit described below. Figure 4 is a diagram showing the data configuration of the order information unit 413. The order information is information that can identify the product to be cooked, and in this embodiment, is information related to the product code, menu name, price, quantity, and seasoning.

As described above, the product code is information that identifies a product. In other words, it is information that identifies an ordered product that is input by a customer (user of mobile terminal 4) in any manner.

The menu name and price are as explained in the menu section 412, and are information indicating the name and price of the product (prepared dish).

The quantity is information that identifies the number of items ordered by the customer and is entered for each item.

Seasoning is information that indicates the seasoning of the side dish requested by the customer. For example, 0 indicates normal seasoning, a plus indicates stronger seasoning than normal, and a minus indicates weaker seasoning than normal, with the number indicating the degree of seasoning. The order information shown in Figure 4 indicates an order for a seasoning that is one level stronger than normal.

The output status is information indicating whether the stored order information has been output to the order receiving device 5. When the order information is stored, the output status is stored as "Not yet", and is rewritten to "Completed" when the output unit described below outputs the order information to the order information receiving device 5.

The product information section 414 stores product information based on the product code read by the code reader 44, and information (output status) indicating whether the product information has been output to the accounting device 3. Figure 5 is a diagram showing the data configuration of the product information section 414. In this embodiment, the product information is information that identifies the product purchased by the customer, and in this embodiment, is information related to the product code, product name, price, and quantity.

The information indicating the product code, product name, price, and quantity stored in the product information section 414 has been explained in the menu section 412 and the order information section 413, so duplicate explanations will be omitted.

The output status is information that indicates whether the stored product information has been output to the accounting device 3. When product information is stored (registered) in the product information section 414, the output status is stored as "Not yet", and is rewritten to "Completed" when the accounting processing section, described below, outputs the product information to the accounting device 3.

Returning to FIG. 2, the display 42 is, for example, composed of a liquid crystal panel, and functions as a display unit that displays various information.

The touch panel 43 is provided on the surface of the display 42 and inputs information according to the touched position to the control unit 40, and functions as an operation input unit that inputs operations of the customer carrying the mobile terminal 4.

The code reader 44 has a camera built into the mobile terminal 4. The code reader 44 captures and recognizes a code symbol, such as a barcode, attached to a product purchased by a customer. The code reader 44 then decodes the recognized code symbol and reads the product code indicated by the code symbol.

The communication I/F 45 is an interface for communicating with external devices. The communication I/F 45 is connected to the store server 2, the accounting device 3, and the order receiving device 5, for example, via a wireless LAN (Local Area Network) within the store. This allows the control unit 40 to send and receive information (data) with the store server 2, the accounting device 3, and the order receiving device 5.

Next, the functional configuration of the mobile terminal 4 will be described. FIG. 6 is a block diagram showing the functional configuration of the mobile terminal 4. The control unit 40 functions as a reception unit 4001, a memory control unit 4002, a receiving unit 4003, an output unit 4004, a notification receiving unit 4005, a registration unit 4006, an input unit 4007, an accounting processing unit 4008, and an alarm processing unit 4009, as a result of the CPU 401 operating in accordance with a control program stored in the ROM 402 or the memory unit 41. Note that each of the above functional configurations may be realized by hardware.

The reception unit 4001 receives order information related to an order for cooked products. Specifically, the reception unit 4001 receives order information input by a customer to the touch panel 43. The order information is information for identifying a product stored in the menu unit 412, and includes the product name, product code, etc. The method of inputting the order information is arbitrary.

For example, one input method is to display information about side dishes stored in the menu section 412 on the display 42 and allow the customer to select one of them. In this case, it is preferable that information about the quantity and seasoning be selected using a pull-down menu. Alternatively, the customer may handwrite the product name on the touch panel 43. In this case, the control unit 40 uses known handwritten character recognition technology to recognize a character string (product name) representing the ordered product from the input (handwritten) data, and selects the recognized character string from the menu section 412.

The memory control unit 4002 stores the order information received by the reception unit 4001 in the memory unit. In this embodiment, the memory control unit 4002 stores information related to the product code, menu name, price, quantity, and seasoning in the order information unit 413. Hereinafter, the order information stored in the order information unit 413 may be referred to as order data.

The receiving unit 4003 receives store entry information indicating that the mobile terminal 4 is located in a store that sells products. The mobile terminal 4 is located in a store when it is located inside the store or when it is outside the store but near the entrance. For example, the receiving unit 4003 receives a Bluetooth (registered trademark) signal (hereinafter also referred to as a beacon signal) output by a beacon device placed near the entrance. In this case, the beacon signal is an example of store entry information indicating that the mobile terminal 4 is located in a store that sells products. In addition, the customer may display a two-dimensional code on the display 42 using application software for the ordering system 1 and have the code reader installed near the store entrance read the code. The receiving unit 4003 receives a response signal as store entry information from the code reader that has read the two-dimensional code.

After the receiving unit 4003 receives the store entry information, the output unit 4004 outputs the order data read from the order information storage unit 413. Specifically, the output unit 4004 is triggered by the receiving unit 4003 receiving the store entry information, and is enabled to transmit the order data. Thereafter, when a transmission instruction is input to the touch panel 43, the output unit 4004 reads the order data from the order information storage unit 413 and outputs it to the order reception device 5. Note that the output unit 4004 may be configured to output data when the receiving unit 4003 receives the store entry information, regardless of whether a transmission instruction is given or not.

The notification receiving unit 4005 receives a completion notification indicating that the cooking of the product related to the order information has been completed. Specifically, the notification receiving unit 4005 receives a completion notification from the order receiving device 5 indicating that the cooking of the product ordered by the customer has been completed.

The registration unit 4006 registers the input product information. Specifically, the registration unit 4006 stores (registers) the product information acquired from the store server 2 based on the product code read by the code reader 44 in the product information storage unit 414. Hereinafter, the product information stored in the product information storage unit 414 may be referred to as registered data.

The input unit 4007 receives accounting instruction information that instructs a transaction. For example, the input unit 4007 receives accounting instruction information from the touch panel 43 when a customer touches a transaction button displayed on the display 42.

When accounting instruction information is input to the input unit 4007, the accounting processing unit 4008 outputs the product information registered by the registration unit 4006. Specifically, when accounting instruction information is input to the input unit 4007, the accounting processing unit 4008 reads the registered data from the product information unit 414 and outputs it to the accounting device 3. As a result, the accounting device 3 obtains product information for the product purchased by the customer and performs the necessary processing for the customer to make payment. The accounting device 3 is, for example, an accounting device where the customer makes payment by operating it themselves. Note that before reading out the registered data and outputting it to the accounting device 3, the accounting processing unit 4008 displays the product name and price of each registered product, the total price of all registered products, etc. on the display 42.

When accounting instruction information is input to the input unit 4007 and the product information registered by the registration unit 4006 does not include product information for a product related to the order information output by the output unit 4004, the notification processing unit 4009 notifies the user that the product related to the order information has not been received. The notification processing unit 4009 may also issue a notification to encourage the user to receive the product related to the order information.

In detail, the notification processing unit 4009, when the accounting instruction information is input to the input unit 4007, compares the product code whose output status is "not yet" stored in the product registration unit 414 with the product code whose output status is "completed" stored in the order information storage unit 413. If the product code whose output status is "completed" stored in the order information storage unit 413 is not included in the product code whose output status is "not yet" stored in the product registration unit 414, the notification processing unit 4009 notifies the display 42 that the ordered product (prepared dish) has not been received as a notification process. It is also desirable to execute a notification to encourage the customer to receive the ordered product. In other words, the notification processing unit 4009 executes a notification process when the customer attempts to make a payment without receiving the ordered prepared dish. One example of a notification to encourage the customer to receive the ordered product is to display on the display 42 "Please receive the ordered prepared dish XX."

Next, the overall flow of the system including the ordering system 1 will be described with reference to the sequence chart in FIG. 7. Note that the sequence chart in FIG. 7 is a chart for when the accounting process is performed after the customer receives the prepared food they ordered.

(Before entering the store)
Before going out shopping, a customer considers what products to purchase at home, and if there are side dishes to purchase, the customer inputs, as order information, for example, information on the menu name, quantity, and seasoning (S1). The storage control unit 4002 reads the input menu name, its product code, and price from the menu unit 412, and stores them together with the input information in the order information unit 413 (S2). The customer then goes to the store to do his shopping.

(When entering the store)
When a customer enters the store, the mobile terminal 4 receives a beacon signal from a beacon device installed near the store entrance. That is, it receives store entry information indicating that the customer carrying the mobile terminal 4 has entered the store or is about to enter the store (S3). When the mobile terminal 4 receives the store entry information, it starts the installed application software and displays the order information (product name, quantity, information on seasoning, etc.) entered in S1 on the display 42.

After checking the displayed order information, the customer operates the touch panel 43 to place the order. The mobile terminal 4 recognizes the operation of the touch panel 43 and accepts the order input (S5). The mobile terminal 4 outputs a terminal ID that identifies the mobile terminal 4 and the order information to the order receiving device 5 arranged in the cooking space. The order receiving device 5 accepts the terminal ID and the order information (S7) and notifies the cook of the order information. Then, in the cooking space, the ordered side dish is cooked.

The control unit of the order receiving device 5 includes an input unit and a notification unit. The input unit has a function of accepting input of the terminal ID and order information output by the mobile terminal 4. Furthermore, the notification unit has a function of notifying the mobile terminal identified by the terminal ID of a completion notification when information indicating that cooking of the product related to the order information has been completed is input.

(When shopping)
While the ordered side dishes are being prepared, the customer can go shopping. The mobile terminal 4 registers various items purchased by the customer while shopping (S8). Product registration is performed by the code reader 44 reading the product code from the barcode attached to the item purchased by the customer, and storing the product information obtained from the store server 2 based on the read product code in the product information storage unit 414. When the preparation of the side dishes ordered by the customer is completed, the cook inputs information indicating the completion of the preparation into the order receiving device 5 (S9). The order receiving device 5 transmits a completion notification to the mobile terminal 4 identified by the terminal ID associated with the order information of the prepared side dishes (S10).

(When receiving)
When the customer's mobile terminal 4 receives the completion notification, the customer goes to the cooking space to pick up the ordered side dish. This allows the customer to purchase a freshly prepared side dish. The mobile terminal 4 performs product registration for the side dish prepared in the cooking space (S11). Product registration is performed in the same way as other products. That is, for example, the code reader 44 reads the product code from the barcode attached to the container that contains the side dish, and the product information obtained from the store server 2 based on the read product code is stored in the product information storage unit 414 to perform product registration.

(At the time of payment)
Once the customer has completed registering all the products they wish to purchase, they go to the accounting counter where the accounting device 3 is installed and make the payment. Information indicating accounting instructions is input into the mobile terminal 4 based on the customer's operation (S12). The mobile terminal 4 reads the registered data from the product information section 414 and sends it to the accounting device 3 (S13). Having received the registered data, the accounting device 3 executes the accounting process (S14). The accounting process executed by the accounting device includes calculating the total amount based on the registered data, accepting the selection of the payment method, various processes required for payment using the accepted payment method, and issuing a receipt.

The method of transaction processing is arbitrary. For example, the customer may use a payment application software or the like to send the credit card information stored in the mobile terminal 4 together with the registration data to the store server 2 and make a credit card payment via the store server, without going to the transaction device 3. In this case, the electronic receipt can be viewed on the mobile terminal 4.

Next, we will explain the processing executed by the control unit 40 of the mobile terminal 4 when entering a store. Figure 8 is a flowchart showing the flow of processing executed by the control unit 40 when entering a store.

The control unit 40 determines whether the receiving unit 4003 has received store entry information (beacon signal) (S21). That is, it determines whether the mobile terminal 4 is located in the store. If the store entry information has not been received (N in S21), the control unit 40 returns to the processing of S21 and waits.

When the store entry information is received (Y in S21), the output unit 4004 reads the order data from the order information unit 413 and displays it on the display 42 (S22), and determines whether the reception unit 4001 has received an order input from the touch panel 43 (S23).

When an order input is accepted (Y in S23), the output unit 4004 outputs the terminal ID, which is identification information of the mobile terminal 4, and the read order data to the order receiving device 5 (S24). Note that the output by the output unit 4004 may be sent directly to the order receiving device 5 or may be sent via the store server 3.

Next, the memory control unit 4002 rewrites the output status of the order information memory unit 413 from "Not yet" to "Completed" (S25). This causes the control unit 40 to end the process.

If no order input is received in the process of S23 (N in S23), the control unit 40 judges whether the reception unit 4001 has received a cancel input from the touch panel 43 (S26). If a cancel input is received (Y in S26), the storage control unit 4002 deletes the order information stored in the order information unit 413 (27). Then, the control unit 40 ends the process.

If a cancel input is not received in the process of S26 (N in S26), the control unit 40 returns to the process of S23.

By the above process, when entering the store (when the mobile terminal 4 is located in the store), the order information entered in advance is placed and the output state of the order information section 413 is rewritten. The customer can check the order information before placing the order.

Next, we will explain the processing executed by the control unit 40 of the mobile terminal 4 during checkout when the customer makes payment. Figure 9 is a flowchart showing the flow of processing by the control unit 40 during checkout.

The control unit 40 determines whether the reception unit 4001 has received a checkout instruction input from the touch panel 43 (S31). If a checkout instruction input has not been received (N in S31), the control unit 40 returns to the process of S31 and waits.

When accounting instruction input is received (Y in S31), the accounting processing unit 4008 reads the registered data from the product information unit 414 (S32) and determines whether order information with an output status of "Completed" is stored in the order information unit 413 (S33). In other words, it determines whether the ordered side dish is available in the order receiving device 5.

If output order information has been stored (Y in S33), the accounting processing unit 4008 determines whether the product related to the output order information is included in the products related to the registered data (S34). Specifically, the accounting processing unit 4008 determines whether the product code included in the output order information is included in the product codes included in the registered data.

When the product related to the output order information is included in the products related to the registration data (S34), the accounting processing unit 4008 outputs the registration data to the accounting device 3. In other words, when the customer receives the ordered side dish and the product is registered, the accounting processing unit 4008 transmits the registration data necessary for the customer to make payment to the accounting device 3. This causes the control unit 40 to end the process.

In the process of S33, if the order information unit 413 does not store output order information (N in S33), the control unit 40 skips the process of S34 and moves to the process of S35. In other words, if the customer has not ordered a side dish, the accounting processing unit 4008 promptly transmits the registration data to the accounting device 3.

In addition, in the process of S34, if the product related to the output order information is not included in the products related to the registered data (N in S34), the notification processing unit 4009 displays on the display 42 that the customer has not received the ordered side dish (S36). The notification processing unit 4009 may display only the fact that the customer has not received the ordered side dish on the display 42, or may also display a message urging the customer to receive the side dish.

Then, the control unit 40 ends the process. In this embodiment, after displaying on the display 42 in the process of S36 that the ordered side dish has not been received, the registration data is not sent to the accounting device 3. In other words, the accounting for the other registered products is put on hold until the product registration of the side dish ordered by the customer is completed, ensuring that the sale of the ordered side dish is completed. However, it is also possible to have only the accounting for the other registered products completed first. In this case, after processing S36, the control unit 40 proceeds to processing S35 and outputs the registration data to the accounting device 3.

Next, a modified example of the processing of the control unit 40 during checkout will be described with reference to FIG. 10. Only the differences from the processing of FIG. 9 will be described.

In the processing of S34, if the product related to the output order information is not included in the products related to the registered data (N of S34), the accounting processing unit 4009 outputs the registered data and the order data to the accounting device 3 in a distinguishable manner.

In other words, the accounting processing unit 4009 outputs to the accounting device 3, in addition to the registration data, order data associated with information indicating that the product has not been registered. When the accounting device 3 receives this data, it can be appropriately set to either execute accounting based on the product data, or to suspend accounting as there are ordered products that have not been received. Therefore, it becomes possible to handle accounting for customers who have ordered products that have not been received according to the store.

As described above, the program of this embodiment causes a computer that controls a mobile terminal to function as a reception unit that receives order information related to an order for cooked products, a memory control unit that stores the order information received by the reception unit in a memory unit, a reception unit that receives store entry information indicating that the mobile terminal is located in a store that sells products, and an output unit that outputs the order information read from the memory unit after the reception unit receives the store entry information.

This allows the store to confirm that the customer who ordered the cooked product has arrived before cooking the product. This allows the customer to receive freshly cooked food, and prevents cooked food from going to waste, reducing waste.

The program of this embodiment also causes the computer controlling the mobile terminal to function as a notification receiving unit that receives a completion notification indicating that the cooking of the product related to the order information has been completed.

This allows stores to provide customers with freshly prepared products and reduce the need for customers to wait in the cooking area where the products are prepared.

Furthermore, the program of this embodiment causes the computer that controls the mobile terminal to function as a registration unit that registers input product information, an input unit to which accounting instruction information instructing accounting is input, and an accounting processing unit that outputs the product information registered by the registration unit when accounting instruction information is input to the input unit.

This allows the mobile terminal 4 to have a function for ordering products to be cooked, a function for registering the ordered products and other purchased products, and a function for outputting data required for accounting. This improves customer convenience.

In addition, the program of this embodiment also causes the computer controlling the mobile terminal to function as a notification processing unit that notifies the user that the product related to the order information has not been received when accounting instruction information is input to the input unit and the product information registered by the registration unit does not include product information related to the order information output by the output unit.

This prevents customers from forgetting to receive the products they ordered. This ensures that customers receive the products they ordered, and the store can sell the cooked products reliably.

The ordering method and ordering system using the program of this embodiment can also achieve the above-mentioned effects.

According to the ordering system 1 of this embodiment, the product is prepared after the customer enters the store, so it takes a certain amount of time from when the customer enters the store until the product is served. For this reason, the ordering system 1 is more suitable for supermarkets and shopping malls where customers can do other shopping between when they enter the store and when they receive their product. For example, the ordering system 1 can also be applied to food courts in shopping malls.

In this embodiment, the control programs used by the store server 2, accounting device 3, mobile terminal 4, and order reception device 5 may be configured to be provided by recording them on a computer-readable recording medium such as a CD-ROM. The control programs executed by each of the above devices in this embodiment may also be configured to be stored on a computer connected to a network such as the Internet and provided by downloading them via the network, or may even be configured to be provided via a network such as the Internet.

Although an embodiment of the present invention has been described above, this embodiment is presented as an example and is not intended to limit the scope of the invention. This embodiment can be implemented in various other forms, and various omissions, substitutions, and modifications can be made without departing from the gist of the invention. This embodiment and its variations are included in the scope and gist of the invention, and are included in the scope of the invention and its equivalents described in the claims.

REFERENCE SIGNS LIST 1 Order system 2 Store server 3 Accounting device Reception device 4 Mobile terminal 5 Order reception device 4001 Reception unit 4002 Storage control unit 4003 Reception unit 4004 Output unit 4005 Notification reception unit 4006 Registration unit 4007 Input unit 4008 Accounting processing unit 4009 Notification processing unit

JP 2014-71578 A

Claims (7)

A program for controlling a mobile terminal by a computer,
The computer,
A reception unit that receives order information related to an order for cooked products;
a storage control unit that stores the order information received by the reception unit in a first storage unit in association with status information indicating that the order information has not yet been output;
a receiving unit for receiving store entry information indicating that the mobile terminal is located in a store that sells products;
a display control unit that displays the order information read from the first storage unit on a display unit when the receiving unit receives the store entry information;
an output unit that outputs the order information read from the first storage unit when an operation for ordering is accepted after the receiving unit receives the store entry information;
a registration unit that registers the input product information in the second storage unit in association with status information indicating that the product information is in a non-output state;
an input unit for inputting transaction instruction information that instructs a transaction;
a transaction processing unit that outputs the product information registered by the registration unit when transaction instruction information is input to the input unit;
and make it work.
when the output unit outputs the order information, the storage control unit rewrites the status information of the first storage unit associated with the order information to a status of having been output ;
a program for rewriting, when the accounting processing unit outputs the product information, the status information in the second storage unit associated with the product information to a status of "output" ; The computer further comprises:
a notification receiving unit that receives a completion notification indicating that cooking of the product related to the order information has been completed;
The program according to claim 1, The computer further comprises:
a notification processing unit that notifies when transaction instruction information is input to the input unit and when a product corresponding to order information for which the status information stored in the first storage unit has been output includes a product corresponding to product information for which the status information stored in the second storage unit has not been output;
The program according to claim 1 , A program for controlling a mobile terminal by a computer,
The computer,
A reception unit that receives order information related to an order for cooked products;
a memory control unit that stores the order information received by the reception unit in a memory unit;
a receiving unit for receiving store entry information indicating that the mobile terminal is located in a store that sells products;
an output unit that outputs the order information read from the storage unit after the receiving unit receives the store entry information;
A registration unit for registering input product information;
an input unit for inputting transaction instruction information that instructs a transaction;
a transaction processing unit that outputs the product information registered by the registration unit when transaction instruction information is input to the input unit;
a notification processing unit that, when accounting instruction information is input to the input unit and product information for a product related to the order information output by the output unit is not included in the product information registered by the registration unit, notifies the customer that the product related to the order information has not been received;
A program that makes it work. The computer further comprises:
a notification receiving unit that receives a completion notification indicating that cooking of the product related to the order information has been completed;
The program according to claim 4 , 1. An ordering method executed on a mobile device, comprising:
A reception step in which a reception unit receives order information relating to an order for a cooked product;
a storage step in which a storage control unit stores the order information received in the receiving step in a storage unit;
a receiving step in which a receiving unit receives store entry information indicating that the mobile terminal is located in a store that sells products;
an output step of outputting the order information read from the storage unit after receiving the store entry information in the receiving step;
a registration step in which a registration unit registers the input product information;
an input step in which the input unit accepts input of transaction instruction information instructing a transaction;
a transaction processing step in which a transaction processing unit outputs the product information registered in the registration step when transaction instruction information is input in the input step;
a notification step of a notification processing unit notifying the customer that a product related to the order information has not been received, when the accounting instruction information is input in the input step and the product information registered in the registration step does not include product information related to the order information output in the output step;
Including how to order. An ordering system including a mobile terminal and an order receiving device that receives order information from the mobile terminal,
The mobile terminal includes:
A reception unit that receives order information related to an order for cooked products;
a memory control unit that stores the order information received by the reception unit in a memory unit;
a receiving unit for receiving store entry information indicating that the mobile terminal is located in a store that sells products;
an output unit that outputs terminal information for identifying the mobile terminal and the order information read from the storage unit to the order receiving device after the receiving unit receives the store entry information,
The order receiving device includes:
an input unit to which the terminal information and the order information output by the mobile terminal are input;
a notification unit that notifies a mobile terminal identified by the terminal information of a completion notification when information indicating that cooking of the product related to the order information has been completed is input,
The mobile terminal further comprises:
A registration unit that registers product information of cooked products;
an input unit for inputting transaction instruction information that instructs a transaction;
a transaction processing unit that outputs the product information registered by the registration unit when transaction instruction information is input to the input unit;
and a notification processing unit that, when accounting instruction information is input to the input unit and the product information registered by the registration unit does not include product information for the product related to the order information output by the output unit, notifies the customer that the product related to the order information has not been received.

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