JP7593802B2 - Mobile Systems - Google Patents

Description

This specification discloses a mobile object system that includes multiple mobile objects that support the actions of guests within a specified area and a management device that manages the multiple mobile objects.

In certain areas with an extraordinary worldview, such as amusement parks and theme parks, various events such as parades and game events are held to entertain visitors (hereinafter referred to as "guests"). By participating in such events, guests can have memorable experiences and get to know other guests.

Patent Document 1 discloses a technology in which a stage is prepared within a park that participants can clear by operating a mobile robot, and participants cooperate or compete with each other to clear the stage. In Patent Document 1, the participants may be guests visiting the park, or remote operators outside the park. In either case, Patent Document 1 allows multiple people to participate in the same game event, enabling participants to get to know the other participants. Furthermore, by cooperating or competing with multiple people, participants can have a memorable experience that is difficult to obtain alone.

JP 2003-6532 A Patent No. 6242457

However, with conventional technologies such as those in Patent Document 1, it was difficult for guests to determine which of the many events held at the park was most suitable for them. As a result, guests were reluctant to actively participate in events, and were likely to miss out on opportunities to meet new people and have new experiences.

In the past, several technologies have been proposed to improve the accuracy of matching between people of the opposite sex (for example, Patent Document 2, etc.). However, there was no technology to determine the compatibility between a guest and an event and to actively guide the guest to the event.

Therefore, this specification discloses a mobile system that can more reliably provide guests with new encounters and special experiences.

The mobile body system disclosed in this specification comprises a plurality of mobile bodies that are loaned to a plurality of guests, respectively, and transport the guests within a specified area, and a management device that manages the plurality of mobile bodies, the management device being characterized in that it comprises an information collection unit that collects guest information including at least one of behavioral information and attribute information of each of the plurality of guests, a guest identification unit that identifies the guest suitable for participating in a target event based on the guest information, and a guidance instruction unit that outputs a guidance instruction to the mobile body loaned to the identified guest to guide the identified guest to the target event.

By identifying guests who are suitable for the target event and then directing those identified guests to the target event, it becomes easier for the guests to actively participate in the target event. And by participating in the target event, the guests can make new encounters with other guests and have special experiences that they would not be able to have by participating in the target event.

In this case, the guest identification unit calculates a score that quantifies the characteristics of the guest based on the guest information, and identifies a guest having a score similar to the event score that quantifies the characteristics of the target event as a guest suitable for participating in the target event.

This configuration makes it easier for guests to participate in target events that match their attributes and preferences, allowing them to enjoy the target events even more.

The guest identification unit may also identify a guest having guest information similar to that of other guests participating in the target event as a guest suitable for participating in the target event.

This configuration makes it easier for guests to participate in events with many participants who are compatible with them. This also makes it easier for guests to become acquainted with other participants and make new acquaintances.

The target event may be a parade event in which multiple guests participate while aboard the moving object, and during the period of participation in the parade event, the moving object may behave as specified in the parade event, regardless of the operational instructions of the guests.

By having the moving object behave in a prescribed manner, guests do not need to fear failure, making it easier for them to participate in the parade event. Furthermore, by participating in the parade event, guests develop a sense of solidarity with the other participants, making it easier for them to become acquainted with them.

The target event may also be a game event in which multiple guests compete or cooperate to complete a mission.

Guests can easily become acquainted with other participants by competing or cooperating with them.

In addition, when the mobile object receives the guidance instruction from the management device, the mobile object may introduce the target event to the guest and then confirm with the guest whether or not the guest wishes to participate in the target event.

This configuration allows guests to decline participation in events they do not wish to participate in.

The technology disclosed in this specification makes it possible to more reliably provide guests with new encounters and special experiences.

FIG. 1 is a diagram showing the configuration of a mobile system. FIG. 2 is a block diagram showing a configuration of a moving body. FIG. 2 is a functional block diagram of a management device. FIG. 2 is a diagram illustrating an example of a guest information DB. FIG. 13 is a diagram showing an example of an event list. FIG. 13 is a diagram showing an example of guest behavior information converted into a score. 13 is a flowchart showing a flow of processing of a moving body when a guidance instruction is received. 10 is a flowchart showing a process flow of the management device regarding output of a guidance instruction.

The configuration of the mobile body system 10 will be described below with reference to the drawings. FIG. 1 is a diagram showing the configuration of the mobile body system 10. The mobile body system 10 is a system that supports the actions of visitors to a park (hereinafter referred to as "guests 100") in a specific area, such as a park (e.g., an amusement park or theme park), and guides the guests 100 to events that are suitable for the guests 100. The mobile body system 10 has a mobile body 12 and a management device 14 that manages the mobile body 12.

The mobile body 12 is a personal mobility that can accommodate one guest, and is loaned to each guest 100 when they visit the park. The mobile body 12 is capable of autonomous driving, and can transport the guest 100 to a location specified by the guest 100 or the management device 14 without the guest 100 having to drive it. In addition, as will be described in more detail later, the mobile body 12 acquires information about the actions of the guest 100, such as use of attractions, participation in events, purchase of goods, etc., and transmits this information to the management device 14.

The management device 14 manages a plurality of moving bodies 12. Specifically, the management device 14 manages which guest 100 each of the plurality of moving bodies 12 has been loaned to. As will be described in detail later, the management device 14 also identifies a guest 100 suitable for a target event so that the guest 100 actively participates in the target event, and instructs the moving body 12 loaned to the identified guest 100 to guide the guest 100 to the target event. The target event is an event held within the park and is an event in which a plurality of guests 100 can participate. Examples of such target events include a parade event in which a procession of a plurality of guests 100 proceeds, a game event in which a plurality of guests 100 compete or cooperate to clear a mission, and a party event in which a plurality of guests 100 gather to enjoy conversation, food, and drink.

The management device 14 collects guest information to identify the guest 100 to be guided to the target event. The guest information includes attribute information and behavioral information. The management device 14 then identifies the guest 100 suitable for participating in the target event based on this guest information. Once the guest 100 has been identified, the management device 14 outputs a guidance instruction to the mobile body 12 loaned to the identified guest 100. The mobile body 12 that has received the guidance instruction introduces the target event to the corresponding guest 100 and inquires whether or not the guest 100 will participate. If the guest 100 agrees to participate in the event as a result of the inquiry, the mobile body 12 transports the guest 100 to the participation location of the target event.

In this way, by identifying guests 100 suitable for participating in a target event based on the guest information and directing the guests 100 to the specific event, it becomes easier for the guests 100 to participate in the target event. By participating in the target event, the guests 100 can have a special experience that is unique to the target event, and can also make new encounters with other guests 100.

Next, the specific configuration of the mobile body 12 and the management device 14 will be described. FIG. 2 is a block diagram showing the configuration of the mobile body 12. The mobile body 12 is capable of moving autonomously. To achieve this movement, the mobile body 12 has a drive unit 30. The drive unit 30 is a unit for moving the mobile body 12, and has, for example, a running body such as wheels or caterpillars, and a motor that provides power to the running body. The environmental sensor 34 is a sensor for detecting the state of the surroundings of the mobile body 12, and includes, for example, a sensor for detecting the position (for example, a GPS sensor), a sensor for detecting surrounding objects (for example, Lidar, millimeter wave radar, sonar, magnetic sensor, etc.), a camera for capturing images of the surroundings, etc. The controller 42, which will be described later, controls the driving of the drive unit 30 based on the information detected by these environmental sensors 34.

The battery 32 stores power to be supplied to electrical components provided in the mobile body 12, such as the motor and the controller 42. The battery 32 is a chargeable and dischargeable secondary battery, such as a lithium-ion battery. The battery 32 may be attached inseparably to the mobile body 12, or may be removable from the mobile body 12 as necessary.

The user interface device (hereinafter referred to as "U/I device") 36 is an interface device for exchanging information with the guest 100, and has an input device that accepts input from the guest 100 and an output device that outputs information to the guest 100. The input device has, for example, a switch, a keyboard, a touch panel, a microphone, a lever, a handle, etc. The output device has, for example, a display, a speaker, a lamp, etc. The U/I device 36 may be incorporated into the main body of the mobile body 12, or may be physically separated from the main body of the mobile body 12. For example, the U/I device 36 may be a touch panel incorporated into the main body of the mobile body 12. Alternatively, as another form, the U/I device 36 may be a tablet terminal or the like that is provided separately from the main body of the mobile body 12 and is capable of communicating with the main body. As a further alternative form, a mobile terminal owned by the guest 100 may function as the U/I device 36 of the mobile body 12.

The payment device 38 accepts payment processing by the guest 100. The form of payment is not particularly limited and may include at least one of cash payment, prepaid card payment, automatic debit payment, credit card payment, and barcode payment. To accommodate these types of payments, the payment device 38 may have a money machine that counts the amount of cash inserted and gives change as necessary, a card reader, an RFID reader, a barcode reader, etc. Using this payment function, the guest 100 can purchase various items (such as souvenirs and meals), as well as tickets for attractions within the park. The history of payments made using the payment device 38 is sent to the management device 14 as payment data.

The communication device 40 is for wireless communication with information devices external to the mobile body 12. In particular, in this example, the communication device 40 is capable of communicating with the management device 14. The communication device 40 may be compatible with multiple types of communication standards to enable communication with the management device 14. For example, the communication device 40 may be capable of Internet communication using WiFi (registered trademark) or mobile data communication. The communication device 40 may also be compatible with a short-range wireless communication standard such as Bluetooth (registered trademark).

The controller 42 controls the operation of each component of the mobile object 12. In addition, the controller 42 transmits information indicating the behavior of the guest 100, i.e., behavior information, to the management device 14 as necessary. The behavior information includes payment data indicating the payment history, movement data indicating the movement history of the mobile object 12, etc.

The controller 42 is a computer having a processor 42a and a storage device 42b. This "computer" also includes a microcontroller in which a computer system is incorporated into a single integrated circuit. The processor 42a refers to a processor in a broad sense, and includes a general-purpose processor (e.g., CPU: Central Processing Unit, etc.) and a dedicated processor (e.g., GPU: Graphics Processing Unit, ASIC: Application Specific Integrated Circuit, FPGA: Field Programmable Gate Array, programmable logic device, etc.). The operation of the processor 42a described below may be performed not only by one processor, but also by multiple processors located at physically separate locations working together. Similarly, the storage device 42b does not have to be a single physical element, and may be composed of multiple memories located at physically separate locations. The storage device 42b may also include at least one of a semiconductor memory (e.g., RAM, ROM, solid state drive, etc.) and a magnetic disk (e.g., hard disk drive, etc.).

Next, the configuration of the management device 14 will be described. As described above, the management device 14 manages multiple mobile objects 12, and physically, as shown in FIG. 1, is a computer having a processor 16, a storage device 18, and a communication device 20.

The processor 16 refers to a processor in a broad sense, and includes general-purpose processors and dedicated processors. Furthermore, the operation of the processor 16 described below may not only be performed by a single processor, but may be performed by multiple processors located in physically separate locations working together. Similarly, the storage device 18 does not need to be a single physical element, and may be composed of multiple memories located in physically separate locations. Furthermore, the storage device 18 may include at least one of a semiconductor memory and a magnetic disk. The communication device 20 is for communicating with devices external to the management device 14, and can communicate over the Internet using, for example, Wi-Fi (registered trademark) or mobile data communication.

Figure 3 is a functional block diagram of the management device 14. Functionally, as shown in Figure 3, the management device 14 has a communication device 20, an information collection unit 50, a guest identification unit 52, and a guidance instruction unit 54. As described above, the communication device 20 communicates with external devices such as the management device 14.

The information collection unit 50 collects guest information including attribute information and behavioral information of the guest 100 via the communication device 20. The attribute information is information including the attributes of the guest 100, such as gender, age, family structure, occupation, place of residence, etc. Such attribute information is usually acquired and collected by the guest 100's declaration when registering the guest's 100 ID. The behavioral information is information indicating the guest 100's behavior within the park. This behavioral information includes, for example, the number of times the guest 100 has used each attraction, and the purchase history of goods and services within the park.

Such behavioral information is obtained by analyzing data sent from the mobile object 12 and the management servers of the attractions and stores in the park. For example, the mobile object 12 periodically sends to the management device 14 history data of payments made via the mobile object 12 and movement history data of the mobile object 12. The management server of the attraction also sends to the management device 14 the ID of the guest 100 who used the attraction. Furthermore, if the mobile object 12 does not have a payment function, the management server of each store sends purchase history data of the guest 100 to the management device 14. The management device 14 analyzes this data and obtains behavioral information of each guest.

The information collection unit 50 records the acquired guest information in the guest information DB 56. FIG. 4 is a diagram showing an example of the guest information DB 56. As shown in FIG. 4, the guest information DB 56 records the ID of each guest 100, the ID of the mobile object 12 loaned to the guest 100, and the guest information (i.e., attribute information and behavior information) of the guest 100. As described above, the attribute information is recorded as information declared by the guest 100 when registering the ID.

The specific content of the behavioral information is not particularly limited as long as it represents the behavior of the guest 100. In this example, the number of times each attraction is used and the number of times each event is participated in are recorded in order to make it easier to understand the preferences of the guest 100. By recording the number of times each attraction is used and the number of times each event is participated in, it is possible to understand the trends in the attractions and events that the guest 100 likes. In addition, goods and services related to various character series are usually sold in the park. Each character series includes one or more characters that share a common concept and story in which they appear. In this example, the amount of money spent by these character series is also recorded as behavioral information. By recording which goods and services related to which character series are purchased, it is possible to understand the character series that the guest 100 likes.

In this example, the guest information includes both attribute information and behavioral information, but the content of the guest information may be changed as appropriate as long as the guest information includes at least one of the attribute information and behavioral information. For example, the guest information does not need to include either the attribute information or the behavioral information. Furthermore, the guest information may include other information in addition to the attribute information and behavioral information. For example, the guest 100 may be asked to answer a questionnaire, and the answers to the questionnaire may be recorded as guest information. Furthermore, the specific content of the attribute information and behavioral information may also be changed as appropriate.

The guest identification unit 52 identifies guests 100 suitable for participating in a target event based on the guest information recorded in the guest information DB 56. As described above, a target event is an event in which multiple guests 100 can participate simultaneously, and includes, for example, a parade event, a game event, a party event, etc. The types and contents of such target events are recorded and managed in the event list 58.

Figure 5 shows an example of an event list 58. In addition to general information such as the name, time, location, participation conditions, and capacity of events held within the park, the event list 58 also records an event score that indicates the characteristics of the event. This event score will be described later.

The guest identification unit 52 refers to this event list 58 and picks out events that are about to start as target events for which participants need to be recruited. The guest identification unit 52 then refers to the guest information DB 56 to identify guests 100 suitable for the picked target event. The specific steps for identifying these guests 100 will be described in detail later.

The guidance instruction unit 54 instructs the mobile object 12 loaned to the guest 100 identified by the guest identification unit 52 to guide the guest 100 to the target event. Upon receiving this instruction, the mobile object 12 introduces the target event to the guest 100 via the U/I device 36 and inquires whether or not the guest 100 would like to participate in the target event. A response to this inquiry is sent from the mobile object 12 to the management device 14. If the guest 100 agrees to participate in the target event, the mobile object 12 transports the guest 100 to the participation location of the target event.

Next, the identification of guests 100 suitable for participating in the target event by the guest identification unit 52 will be described. There are no particular limitations on the method of identifying the guests 100, as long as it is based on the guest information recorded in the guest information DB 56. In this example, the guest identification unit 52 converts the behavioral information of the guests 100 and the event characteristics of the target event into scores, and identifies guests 100 suitable for the target event based on these scores.

This score conversion will be explained with reference to FIG. 6. FIG. 6 is a diagram showing an example of score conversion of behavioral information of a guest 100. In this example, the score is divided into a basic score 60 that indicates the preference for attractions and events, and a character score 62 that indicates the preference for a character series.

The basic score of 60 has five evaluation items: "Speed & Thrills", "Skill Required", "Interaction with Others", "Enjoying the Scenery", and "Brain Wars". Weighting coefficients for these five evaluation items are set for each attraction and event according to its characteristics. In the following, the weighting coefficients for "Speed & Thrills", "Skill Required", "Interaction with Others", "Enjoying the Scenery", and "Brain Wars" are Ka, Kb, Kc, Kd, and Ke, respectively.

For example, a roller coaster provides a sense of speed and allows the view to be enjoyed, but does not require any particular skill or intelligence, and there is little interaction with others. The weighting coefficients for such a roller coaster are set as follows: Ka = 0.7, Kb = 0, Kc = 0, Kd = 0.3, Ke = 0. A go-kart requires skill to drive the go-kart yourself, and there is competition and collision with go-karts operated by other guests 100, so skill is also required and interaction with others is likely to occur. On the other hand, go-karts are held indoors, so it is difficult to enjoy the scenery. Therefore, the weighting coefficients for go-karts are set as follows: Ka = 0.2, Kb = 0.5, Kc = 0.2, Kd = 0, Ke = 0.1. Furthermore, in the case of a parade event where guests 100 proceed in a procession with other guests, it is easy to have interactions with others and also to enjoy the scenery, so the weighting coefficients are set as follows: Ka = 0, Kb = 0.1, Kc = 0.4, Kd = 0.5, Ke = 0.

The guest identification unit 52 adds the number of times the guest 100 has used each attraction and participated in each event with weighting coefficients set for each attraction and event, and calculates a provisional score for each of the five evaluation items. Furthermore, the five provisional scores are multiplied by coefficients so that the maximum score among the five evaluation items is 100. For example, if the provisional scores for the five evaluation items are Sa* = 20, Sb* = 10, Sc* = 10, Sd* = 10, and Se* = 10, each of the five provisional scores is multiplied by a coefficient of 100/20 = 5, and the official scores are Sa = 100, Sb = 50, Sc = 50, Sd = 50, and Se = 50.

The character score 62 is a score indicating the amount of money spent for each character series, and there are as many evaluation items as there are character series. In the example of FIG. 6, there are five types of character series, F to J. The guest identification unit 52 calculates the amount of money spent for each character series of the guest 100 as a provisional score, and multiplies the five provisional scores by coefficients so that the maximum score among the five evaluation items is 100. For example, if the provisional scores (amount of money spent) for the five character series are Sf* = ¥1000, Sg* = ¥500, Sh* = ¥500, Si* = ¥500, and Sj* = ¥500, respectively, the five provisional scores are multiplied by a coefficient of 100/1000 = 0.1, and the official scores are calculated as Sf = 100, Sg = 50, Sh = 50, Si = 50, and Sj = 50.

For a target event, an event score is set that indicates the characteristics of that target event. This event score has the same evaluation items as the basic score 60 and character score 62 described above. For example, in the case of a parade event, the basic scores are set as "Sa = 0, Sb = 10, Sc = 40, Sd = 50, Se = 0." In addition, a character score 62 is also set according to the number of characters participating in the parade event, etc.

The guest identification unit 52 may compare the scores of the guests 100 as described above with the event score of the target event, and identify guests 100 having scores similar to the event score of the target event as guests 100 suitable for participating in the target event. The degree of similarity of the scores can be evaluated, for example, by the mean square value of the error of the scores for each evaluation item. With this configuration, guests 100 who like the characteristics of the target event are more likely to be selected. This makes it easier for guests 100 to participate in a target event that matches their preferences, and they can enjoy the target event more.

In another embodiment, the guest identification unit 52 may identify a guest 100 having guest information similar to that of other guests 100 (i.e., participants) who have decided to participate in the target event as a guest 100 suitable for participating in the target event. For example, the average age group of the participants and the average score of each of the multiple evaluation items that make up the score are calculated. Then, the guest identification unit 52 may extract guests 100 that match the calculated average age group, and further identify guests 100 having scores similar to the average score from among the extracted guests 100 as guests 100 suitable for participating in the target event. With this configuration, guests 100 with attributes and preferences similar to those of the participants are more likely to be selected. Here, it is often the case that people who have attributes and preferences similar to oneself tend to get along well and become close. Therefore, with this configuration, the guest 100 is more likely to become close to other guests 100 in the target event and make new encounters.

Next, the process flow of the mobile body 12 and the management device 14 will be described. FIG. 7 is a flowchart showing the process flow of the mobile body 12 when a guidance instruction is received. The management device 14 transmits a guidance instruction to the mobile body 12 as necessary. This guidance instruction includes information such as the content, time, and location of the target event suitable for the guest 100. When this guidance instruction is received (Yes in S10), the mobile body 12 introduces the target event to the guest 100 via the U/I device 36 mounted on the mobile body 12 and inquires whether or not the guest 100 will participate in the target event (S12). When the guest 100 agrees to participate in the target event (Yes in S14), the mobile body 12 notifies the management device 14 of this (S16). After that, the mobile body 12 moves to the participation position of the target event while the guest 100 is still aboard, thereby guiding the guest 100 to the target event (S18).

Depending on the type of the target event, after the guest 100 participates in the target event, the moving body 12 may support the behavior of the guest 100 in the event (S20). For example, if the target event is a parade event, the moving body 12 may take a behavior specified in the parade event, with the guest 100 on board, regardless of the operation instructions of the guest 100. Here, the behavior specified in the parade event includes, in addition to the movement of the moving body 12, the lighting operation of the lamps provided on the moving body 12 and the sound output operation from the speaker. By the moving body 12 automatically taking the specified behavior, the guest 100 can execute the behavior specified in the parade even if the guest 100 does not have sufficient skill in operating the moving body 12. This allows the guest 100 to easily participate in the parade without fear of failure. And by participating in the parade, a sense of solidarity with the other participating guests 100 is easily created, and opportunities for interaction with the other participating guests 100 increase.

On the other hand, if the guest 100 refuses to participate in the target event (No in S14), the mobile body 12 notifies the management device 14 of that fact (S22) and ends the process. It is also possible that the guest 100 does not respond to the mobile body 12's inquiry. If no response is received from the guest 100 even after a certain period of time has passed since the inquiry, the mobile body 12 executes the process assuming that a preset standard response has been received. For example, if "not participating" is set as the standard response, if there is no response from the guest 100 for a certain period of time after step S12, the mobile body 12 proceeds to step S22 and notifies the management device 14 of non-participation.

Next, the flow of processing of the management device 14 regarding the output of the guidance instruction will be described with reference to FIG. 8. FIG. 8 is a flowchart showing the flow of processing of the management device 14 regarding the output of the guidance instruction. The management device 14 periodically checks the event list 58 to check whether there is a target event for which it is necessary to recruit participating guests 100 (S30). If there is a target event for which it is necessary to recruit guests 100 (Yes in S30), the management device 14 identifies guests 100 suitable for the target event based on the event score of the target event (S32). Specifically, the management device 14 first extracts guests 100 who meet the participation conditions of the target event. Next, the management device 14 calculates the basic score 60 and character score 62 from the behavior information of the extracted guests 100. Then, the management device 14 compares the basic score 60 and character score 62 of the target event with the basic score 60 and character score 62 of the guest 100, and identifies guests 100 whose similarity between the two is higher than a certain level as guests 100 suitable for participation.

When a guest 100 suitable for participation has been identified, the management device 14 transmits guidance instructions to the mobile object 12 loaned to the guest 100 (S34). The guidance instructions include the time, location, and content of the target event. Upon receiving the guidance instructions, the mobile object 12 inquires of the guest 100 whether or not he or she will participate, and transmits the response to the management device 14. Based on the response transmitted from the mobile object 12, the management device 14 accepts whether or not the guest 100 will participate in the target event (S36). Then, when the number of participating guests 100 reaches the capacity stipulated for the target event (Yes in S38), the management device 14 ends recruitment for the target event.

On the other hand, if the number of participating guests 100 has not reached the capacity (No in S38), the management device 14 then identifies guests 100 suitable for participating in the target event based on the scores of the participating guests 100 (S40). Specifically, the management device 14 calculates the average age group of the guests 100 who have already decided to participate in the target event and the average score of each of them. The management device 14 then extracts guests 100 who match the calculated average age group and calculates the degree of similarity between the scores of the extracted guests 100 and the scores of the guests 100 who have decided to participate. The management device 14 then identifies guests 100 whose degree of similarity is equal to or greater than a specified reference value as guests 100 suitable for participating in the target event.

If the guest 100 can be identified, the management device 14 transmits a guidance instruction to the mobile body 12 lent to the identified guest 100, and receives a response from the mobile body 12 as to whether or not the guest 100 will participate (S42, S44). In this case, the guidance instruction transmitted may include information on other participants in addition to the contents of the target event. The mobile body 12 that has received such a guidance instruction may introduce information on other participants to the guest 100 in addition to the target event. The information on other participants may include statistics on multiple participants, such as the average age of the other participants, the male/female ratio, and the average values of the basic score 60 and the character score 62. With such a configuration, the guest 100 can know the tendencies of the other participants in advance, making it easier to decide whether or not to participate in the target event. Also, of course, the guidance instruction transmitted in step S42 does not need to include information on other participants. With such a configuration, the personal information of other participants is more reliably protected.

If the number of guests 100 wishing to participate reaches the capacity of the target event (Yes in S46), the process ends. On the other hand, if the number of guests 100 wishing to participate does not reach the capacity (No in S46), the standard value of the degree of similarity is relaxed (S48), and the process returns to step S40, and steps S40 to S48 are repeated until the capacity is reached.

As is clear from the above explanation, in this example, the management device 14 identifies a guest 100 suitable for participating in a target event, and outputs a guidance instruction to the mobile unit 12 loaned to the identified guest 100 to guide the guest to the target event. This makes it easier for the guest 100 to participate in the target event, making it easier for the guest 100 to make new encounters and have special experiences. In addition, the management device 14 identifies a guest 100 that matches the characteristics of the target event or a guest 100 that is similar to other participants in the target event based on the guest information of the guest 100 as a guest 100 suitable for participation. Therefore, the guest 100 is more likely to encounter a target event that is compatible with the guest 100, or a target event with many participants who are compatible with the guest 100. As a result, the guest 100 can more reliably make new encounters and have special experiences.

Note that the configuration described above is one example, and other configurations may be changed as appropriate as long as the management device 14 collects guest information, identifies the guest 100 suitable for participating in the target event based on the guest information, and outputs guidance instructions to the mobile body 12 loaned to the identified guest 100. For example, in the above example, the guest 100 suitable for participation is identified based on the score similarity, but of course the guest 100 suitable for participation may be identified based on other criteria. In addition, the score calculation method and score evaluation items may also be changed as appropriate. In the above example, the number of times the attraction is used and the amount of consumption by character series are recorded as guest information in the guest information DB 56, but the above-mentioned score may also be recorded as guest information. In the above example, the mobile body 12 is a personal mobility capable of transporting the guest 100, but the configuration of the mobile body 12 can also be changed as appropriate. For example, the mobile body 12 may be a mobile robot that moves independently of the guest 100.

REFERENCE SIGNS LIST 10 Mobile system, 12 Mobile body, 14 Management device, 16 Processor, 18 Storage device, 20, 40 Communication device, 30 Drive unit, 32 Battery, 34 Environmental sensor, 36 U/I device, 38 Payment device, 50 Information collection unit, 52 Guest identification unit, 54 Guidance instruction unit, 56 Guest information DB, 58 Event list, 60 Basic score, 62 Character score, 100 Guest.

Claims (3)

A plurality of moving bodies that are rented to a plurality of guests, respectively, and transport the guests within a predetermined area;
A management device that manages a plurality of the mobile objects;
The management device includes:
An information collecting unit that collects guest information including behavioral information including behavior history and attribute information including age of each of the multiple guests;
a guest identification unit that identifies the guest suitable for participating in a target event based on the guest information;
a guidance instruction unit that outputs a guidance instruction to the moving object lent to the identified guest to guide the identified guest to the target event;
Equipped with
The guest identification unit identifies a guest having guest information similar to other guests participating in the target event as a guest suitable for participating in the target event.
A mobile system comprising: 2. The mobile system of claim 1,
the target event includes a parade event in which a plurality of the guests participate while aboard the moving object;
During the participation period of the parade event, the moving object behaves as specified in the parade event, regardless of an operation instruction of the guest.
A mobile system comprising: 2. The mobile system of claim 1,
The mobile system is characterized in that the target event further includes a game event in which multiple guests compete or cooperate to complete a mission.

Images