JP7609447B2 - Customer attraction system - Google Patents

Description

The present invention relates to a customer attraction system that can attract customers to multiple stores, facilities, etc. while promoting the use of renewable energy.

In recent years, carbon neutrality and efforts toward the SDGs have become social missions, and the use of renewable energy sources that emit zero or very little carbon dioxide is important for achieving these goals. As such, a points system is known that can promote the use of renewable energy by providing compensation according to the use of renewable energy.

For example, the point system shown in Patent Document 1 can give users points calculated according to the amount of renewable energy they purchase. This allows users to earn points in addition to profits from buying and selling renewable energy, which is expected to not only encourage existing users to continue using the system, but also attract new users. This can encourage people to make use of renewable energy.

Incidentally, rechargeable portable devices such as smartphones and tablets, which have a wide range of functions including not only telephone and email functions but also navigation and video playback functions, are owned by the majority of people and are recognized as part of the social infrastructure. On the other hand, because of their many functions, the average operating rate is high, and it is becoming more common to find situations where the device needs to be charged while on the go. A charging system is known that provides information about available chargers to users who need to charge such devices.

For example, the charging system shown in Patent Document 2 includes a server that can communicate with a user's terminal via a public communications network, and multiple chargers installed in stores, facilities, etc. As a result, when a user wants to charge their own terminal, they can access the server to find out where nearby chargers are installed. This allows users to easily find stores, facilities, etc. where they can charge their terminal and charge there.

JP 2021-26510 A (page 10, Figure 4) JP 2021-150917 A (page 9, Figure 9)

In a charging system like that described in Patent Document 2, users who want to charge their terminals can be guided to stores, facilities, etc. where chargers are installed. This can increase the ability of stores, facilities, etc. where chargers are installed to attract more customers.

Based on this, the inventors discovered that by using renewable energy as the electricity provided for charging a charger, as in the point system of Patent Document 1, and providing compensation to users who use the charger, it is possible not only to promote the use of renewable energy, but also to further improve the efficiency of attracting customers to stores, facilities, etc. where chargers are installed. In addition, the inventors realized that charging systems such as those in Patent Document 2 are used when it is necessary to charge a terminal, so their use is limited, and it is difficult to guide customers to other stores, facilities, etc. after using the charger. In order to achieve both improved utilization of renewable energy and further increase customer attraction, it is essential to guide customers to multiple stores, facilities, etc.

The present invention was made with a focus on these problems, and aims to provide a customer attraction system that can increase customer attraction by guiding people to multiple stores and facilities, and can also help people develop the habit of using renewable energy.

In order to solve the above problems, the customer attraction system of the present invention comprises:
A plurality of power transmitting and receiving terminals capable of charging user terminals using renewable energy;
A server capable of communicating with the user's terminal and the plurality of power transmitting and receiving terminals through a public communication network,
The server,
A usage information management means for managing usage information of the power transmitting and receiving terminal for each user;
A location information management means for managing location information where the plurality of power transmitting and receiving terminals are installed;
The system is characterized by having a point awarding means that awards points for the act of charging based on the usage information, and points according to movement between the power transmitting and receiving terminals used based on the usage information and the location information .
According to this feature, points are given to users not only by using the power transmitting and receiving terminal, but also by moving between power transmitting and receiving terminals, which improves the turnover rate of one power transmitting and receiving terminal and encourages users to move from a store or facility where a power transmitting and receiving terminal is installed to a store or facility where another power transmitting and receiving terminal is installed. In this way, users can be encouraged to repeat the action of charging using renewable energy. Therefore, not only can it be made possible to attract more customers by inviting customers to multiple stores and facilities, but it can also make the use of renewable energy a habit.

The point giving means is characterized by giving points for the charging action in accordance with a proportion of renewable energy in the power supplied for charging by the power transmitting and receiving terminal.
According to this feature, by giving preferential points to power transmitting and receiving terminals with a high ratio of renewable energy, it becomes easier to attract customers to stores, facilities, etc. in which such power transmitting and receiving terminals are installed, and therefore it is possible to promote the use of renewable energy in stores, facilities, etc.

The server further includes a location information management means for managing location information of locations where the plurality of power transmitting and receiving terminals are installed,
The usage information can identify a power transmitting and receiving terminal with which the user's terminal has wirelessly communicated,
The point giving means is characterized in that it gives points based on a travel distance between the used power transmitting and receiving terminals specified by referring to the location information management means for the use information.
According to this feature, it is possible to simplify the process of identifying the travel distance and guide the user to visit multiple stores, facilities, etc.

The point giving means is characterized by giving points based on a travel distance between the used power transmitting and receiving terminals identified by a GPS function of the user's terminal.
According to this feature, it is possible to simplify the process of identifying the travel distance and guide the user to visit multiple stores, facilities, etc.

The point giving means is characterized in that it gives points based on the means of transportation used for traveling between the power transmitting and receiving terminals used.
According to this feature, by offering preferential points award rates for the use of public transportation, especially public transportation that uses renewable energy, it is possible to encourage the use of public transportation that uses renewable energy.

The server is characterized in that it is capable of accepting the means of transportation selected on the user's terminal.
This feature makes it possible to prevent a situation in which points are calculated based on a means of transportation other than the one used by the user. This makes it less likely for users to become dissatisfied, making it easier for them to continue using the customer attraction system.

The point giving means is characterized by giving points to the user according to the renewable energy generated by the power generation means held by the user.
This feature can encourage the introduction of power generation means necessary for generating renewable energy.

The point giving means is characterized by giving points to the user according to an item that contributes to the environment that the user has purchased.
This feature can encourage the purchase of products that contribute to the environment.

FIG. 1 is a schematic diagram showing a customer attraction system in a first embodiment. FIG. 13 is a diagram showing a display unit of a user terminal on which options for transportation are displayed. FIG. 13 is a diagram showing a display unit of a user terminal on which a device screen is displayed. 13 is a diagram showing a display unit of a user terminal on which nearby power transmitting and receiving terminals are displayed on a map screen. FIG. FIG. 13 is a diagram showing a display unit of a user terminal on which a travel route to another store is displayed on a map screen. FIG. 13 is a diagram showing a display unit of a user terminal on which a points screen is displayed. FIG. 13 is a diagram showing the display unit of a user terminal on which detailed information is displayed on a points screen. FIG. 13 is a diagram showing a display unit of a user terminal on which a coupon screen is displayed. FIG. 13 is a diagram showing a display unit of a user terminal on which an account screen is displayed.

The following describes an embodiment of the customer acquisition system according to the present invention.

First, the customer attraction system 1 of this embodiment is a system that can promote the use of renewable energy and improve customer attraction by awarding points to users, and as shown in FIG. 1, is mainly composed of a server 2 that manages points for each user, a user terminal 4 that is individually owned by the user, and a plurality of power transmission and reception terminals 5 that can charge the user terminals 4. In addition, the server 2, the user terminals 4, and the power transmission and reception terminals 5 are connected to a public communications network 3 that is made up of the Internet and a telephone network. Below, the server 2, the user terminals 4, and the power transmission and reception terminals 5 will be explained in order.

The server 2 mainly comprises a control unit 20 that performs various controls according to the program of the customer collection system 1 and can communicate with the user terminal 4 and the power transmitting/receiving terminal 5 via the public communication network 3, a user database 21 that manages information about each user, a power transmitting/receiving terminal database 22 that manages information about each power transmitting/receiving terminal 5, and a transportation means database 23 that manages information about each transportation means. Note that the configuration and type of each database may be changed as appropriate.

The information about users managed in the user database 21 includes the user ID, usage information for identifying the power transmitting and receiving terminal 5 to which the user terminal 4 managed for each user is connected, the number of remaining points managed for each user, etc. In addition to the information for identifying the power transmitting and receiving terminal 5 described above, the usage information includes information for identifying that the user terminal 4 is wirelessly connected to the power transmitting and receiving terminal 5, information for identifying that the user terminal 4 is connected to the power transmitting and receiving terminal 5 for charging, and information for identifying the amount of power supplied to the user terminal 4 when connected for charging. Note that the user database 21 in FIG. 1 is illustrated using the user ID "SZ0059" as an example.

The information related to the power transmitting and receiving terminal 5 managed in the power transmitting and receiving terminal database 22 includes the ID of each power transmitting and receiving terminal 5, energy information for identifying the proportion of renewable energy in the power supplied to the power transmitting and receiving terminal 5 managed for each ID of the power transmitting and receiving terminal 5, and location information for identifying the installation location of the power transmitting and receiving terminal 5 managed for each ID of the power transmitting and receiving terminal 5. Note that the power transmitting and receiving terminal database 22 in FIG. 1 is illustrated using the ID "001" of the power transmitting and receiving terminal 5 as an example.

The information on transportation managed in the transportation database 23 includes the name of each transportation, the section distance managed for each transportation name, and section information for identifying the proportion of renewable energy in the electricity used in the section. Note that the transportation database 23 in FIG. 1 is illustrated using the name of the transportation "A Railway" as an example. Furthermore, the transportation is not limited to railways and may be a bus, or may be changed as appropriate as long as it is a well-known transportation.

The user terminal 4 is mainly composed of a control unit 40 that performs various controls according to the application and can communicate with the server 2 and the power transmitting/receiving terminal 5 via the public communication network 3, and a display unit 41 that displays the installation location of the power transmitting/receiving terminal 5, the number of remaining points held by the user, etc.

The power transmitting/receiving terminal 5 can establish a charging connection to supply power to the user terminal 4 using known methods such as wired or contact, and can also establish a wireless connection to connect to the control unit 40 of the user terminal 4 using wireless communication.

In this embodiment, in the order of the action route mentioned in the following explanation, the power transmission and reception terminal 5 with ID "001" is installed at the first store P1, the power transmission and reception terminal 5 with ID "002" is installed at XX station P2, the power transmission and reception terminal 5 with ID "004" is installed at △△ station P4, and the power transmission and reception terminal 5 with ID "005" is installed at the second store P5. The power transmission and reception terminal 5 with ID "003", which is not included in the action route in this embodiment, is installed in the natural park P3.

Next, the procedure for awarding points for charging actions will be described. In this description, the user ID of the user terminal 4 is "SZ0059" and the ID of the power transmitting/receiving terminal is "001".

When the user terminal 4 enters a range where wireless connection is possible, the power transmitting/receiving terminal 5 wirelessly connects to the user terminal 4. Then, the power transmitting/receiving terminal 5 acquires the user ID "SZ0059" from the control unit 40 of the user terminal 4, and then transmits its own ID "001", the user ID "SZ0059", and the connection time to the server 2.

The control unit 40 of the user terminal 4 may be configured to transmit the ID acquired from the power transmitting/receiving terminal 5, the user ID of the user terminal 4, and the connection time to the server 2, or the user terminal 4 and the power transmitting/receiving terminal 5 may each transmit the above-mentioned information to the server 2, and the type and procedure of the communicating terminals may be changed as appropriate. This also applies to the following explanation.

When the control unit 20 of the server 2 receives the ID "001" of the power transmitting/receiving terminal 5, the user ID "SZ0059", and the connection time, it queries the user database 21 for the user ID "SZ0059" and stores the ID "001" of the power transmitting/receiving terminal 5 and the connection time in the user database 21 as new usage information Dx1 for the user ID "SZ0059".

Next, when the user terminal 4 is connected for charging, the power transmitting/receiving terminal 5 acquires the user ID "SZ0059" from the user terminal 4. After that, when the charging connection is released, the power transmitting/receiving terminal 5 transmits its own ID "001", the user ID "SZ0059", the charging start time, the charging end time, and the amount of power supplied to the user terminal 4 to the server 2.

The power transmitting/receiving terminal 5 may be configured to transmit the user ID, its own ID, and the charging start time acquired from the user terminal 4 to the server 2 when the user terminal 4 is connected for charging, and to transmit the user ID, its own ID, the charging end time, and the amount of power supplied to the user terminal 4 to the server 2 when the charging connection is released, and the processing procedure, number of times, etc. may be changed as appropriate. This also applies to the following explanation.

When the control unit 20 of the server 2 receives the ID "001" of the power transmitting/receiving terminal 5, the user ID "SZ0059", the charging start time, the charging end time, and the amount of power, it queries the user database 21 for the user ID "SZ0059" and stores the ID "001" of the power transmitting/receiving terminal 5, the charging start time, the charging end time, and the amount of power in the user database 21 as new usage information Dx2 for the user ID "SZ0059".

The control unit 20 of the server 2 also queries the power transmitting/receiving terminal database 22 for the ID "001" of the power transmitting/receiving terminal 5, and acquires the energy information E1. The control unit 20 of the server 2 then determines a coefficient from among the various coefficients set in the program that corresponds to the proportion of renewable energy identified based on the energy information E1, and multiplies the coefficient by the amount of power supplied to the user terminal 4 to calculate the number of points for the charging action (see FIG. 7).

The coefficient corresponding to the proportion of renewable energy is configured to have a higher value as the proportion of renewable energy increases. In addition, the various coefficients may be included in the energy information.

Then, the control unit 20 of the server 2 adds the calculated number of points to the remaining number of points for the user ID "SZ0059" stored in the user database 21. The control unit 20 of the server 2 also transmits the updated remaining number of points to the user terminal 4. The control unit 40 of the user terminal 4 displays the remaining number of points received from the server 2 on the display unit 41 (see Figure 2).

When the user terminal 4 is only wirelessly connected to the power transmitting/receiving terminal 5, the steps related to the charging connection are omitted. The power transmitting/receiving terminal 5 may not be wirelessly connected to the user terminal 4. In such a case, it is preferable to configure the power transmitting/receiving terminal 5 to transmit to the server 2 a connection to the user terminal 4 by a connection means such as contact or wire, regardless of whether charging is performed, and the server 2 to determine whether a charging connection has been performed based on information that can identify that charging has been performed, such as the amount of power supplied to the user terminal 4.

Next, we will explain the procedure for awarding points for travel. In this explanation, the user's user ID is "SZ0059", and the user traveled by train on A Railway to the first store P1, XX Station P2, △△ Station P4, and the second store P5, in that order.

In detail, the user's terminal 4 makes a first wireless connection (usage information Dx1) and a charging connection (usage information Dx2) with a power transmission/reception terminal 5 (ID "001") installed at the first store P1, a second wireless connection (usage information Dx3) with a power transmission/reception terminal 5 (ID "002") installed at XX station P2, which is the boarding station of A Railway, a third wireless connection (usage information Dx4) with a power transmission/reception terminal 5 (ID "004") installed at △△ station P4, which is the disembarking station of A Railway, and a fourth wireless connection (usage information Dx5) and a second charging connection (usage information Dx6) with a power transmission/reception terminal 5 (ID "005") installed at the second store P5. Note that the explanation of the wireless connection and charging connection is omitted as it is the same as the explanation above.

When the control unit 20 of the server 2 determines from the usage information Dx2 and Dx6 managed in the user database 21 that two charging operations have been performed using different power transmitting and receiving terminals 5 (here, ID "001" and ID "005"), it inquires whether there has been a wireless connection with a power transmitting and receiving terminal 5 installed at a public transportation station or stop between the two charging operations.

When the control unit 20 of the server 2 identifies the usage information Dx3 wirelessly connected to the power transmitting/receiving terminal 5 (ID "002") and the usage information Dx4 wirelessly connected to the power transmitting/receiving terminal 5 (ID "004"), it queries the transportation mode database 23 for XX Station P2 and △△ Station P4, and transmits the identified section information Sa, Sb, Sc to the user terminal 4 of the user "Suzuki".

Note that section information Sa corresponds to the section between XX station P2 and △△ station P4 on Railway A, section information Sb corresponds to the same section on Railway B, and section information Sc corresponds to the same section on Bus C.

When the control unit 40 of the user terminal 4 receives the section information Sa, Sb, and Sc from the server 2, as shown in FIG. 2, it displays a pop-up window 41a on the display unit 41 and displays options corresponding to each of the section information Sa, Sb, and Sc. Then, when the option for A Railway is tapped, it transmits the section information Sa to the server 2.

In FIG. 2, the map screen 43 described below is displayed behind the pop-up window 41a, but this illustrates a situation in which the pop-up window 41a is displayed while switching to the map screen 43. Therefore, the pop-up window 41a may be displayed in front of other screens such as the device screen 42 and the points screen 44 described below. In addition, in order to clearly indicate the travel section, the map screen 43 may be displayed and options may be displayed while showing the travel route, and this may be modified as appropriate.

When the control unit 20 of the server 2 receives the section information Sa from the user terminal 4, it determines a coefficient corresponding to the proportion of renewable energy identified based on the section information Sa from among various coefficients set in the program. It also obtains the travel distance from XX station P2 to △△ station P4, which is included in the section information Sa. The number of points for the travel is calculated by multiplying these coefficients by the travel distance.

The coefficient corresponding to the proportion of renewable energy is set to a higher value as the proportion of renewable energy increases. Furthermore, the section information may include the points themselves for travel within the same section.

Then, the control unit 20 of the server 2 adds the calculated number of points for the movement to the remaining number of points for the user ID "SZ0059" stored in the user database 21. The control unit 20 of the server 2 also transmits the updated remaining number of points to the user terminal 4.

Next, the display screen displayed on the display unit 41 of the user terminal 4 will be explained using Figures 3 to 9.

As shown in FIGS. 3 to 9, the control unit 40 of the user terminal 4 displays the user's remaining points (here, "1,000") at the top end of the display unit 41 while the application is running.

The control unit 40 of the user terminal 4 also displays five icons 41b to 41f at the bottom of the display unit 41. From the left, icon 41b is an icon for displaying the device screen 42 (see FIG. 3), icon 41c is an icon for displaying the map screen 43 (see FIG. 4), icon 41d is an icon for displaying the points screen 44 (see FIG. 6), icon 41e is an icon for displaying the coupon screen 45 (see FIG. 8), and icon 41f is an icon for displaying the account screen 46 (see FIG. 9).

In addition, the icon corresponding to the currently displayed screen is displayed in a different manner from the other icons, as shown by the shading. This makes it easy for the user to know which icon corresponds to the currently displayed screen, which promotes smooth operation when wanting to display another screen.

As shown in FIG. 3, the device screen 42 displays the devices owned by the user, the available power transmission/reception terminals 5 (power transmission/reception terminals 5 that are wirelessly connected to the user terminal 4 and can be connected for charging), and the amount of power generated by the devices (power generation means) that can generate renewable energy.

The devices owned by the user include the power transmission/reception terminal 5 owned by the user, as well as items that contribute to the environment purchased by the user, such as a solar panel 50 (power generation means) that generates renewable energy, a wind power generator (power generation means), and an electric vehicle. By synchronizing these various devices and applications, the control unit 40 of the user terminal 4 sends information to the server 2. The control unit 20 of the server 2 then adds the number of points set for each device to the user's remaining number of points.

The control unit 40 of the user terminal 4 also transmits to the server 2 the amount of renewable energy generated within each unit period (e.g., one month). The control unit 20 of the server 2 then adds the number of points corresponding to the amount of renewable energy generated to the user's remaining points.

As shown in FIG. 4, the map screen 43 displays a search icon 43a, a map 43b, and a detailed display icon 43c. The search icon 43a is for performing an instruction operation to display on the map 43b an installation location icon 43d indicating a power transmitting/receiving terminal 5 in the vicinity of the current location identified using the GPS (Global Positioning System) function of the user terminal 4. Note that the identification of the current location is not limited to the GPS function, and the current location (the place name of the current location) or the nearest station/stop may be selected from options, or may be changed appropriately to a well-known method.

Map 43b displays a map of the area around the current location based on the coordinates of the current location identified by the GPS function of the user terminal 4.

The detailed display icon 43c is an icon that, when tapped while the installation location icon 43d on the map 43b is selected, displays detailed information (not shown) about the store, facility, etc. in which the power transmitting/receiving terminal 5 associated with the installation location icon 43d is installed.

The installation location icon 43d is displayed with a dot pattern if it corresponds to a currently available power transmitting/receiving terminal 5, and is displayed with a black outline if it corresponds to a power transmitting/receiving terminal 5 that is currently in use (currently unavailable). This allows the user to instantly know nearby power transmitting/receiving terminals 5 that can be charged when charging is required for the user's own user terminal 4.

The map screen 43 is also used in the navigation function shown in FIG. 5. The navigation function is a function that is activated, for example, when the charging connection between the user terminal 4 and the power transmitting/receiving terminal 5 is released, and is a function that suggests and guides the user to stores, facilities, etc. that match the user's preferences, tendencies, etc.

In FIG. 5, a map 43f that is displayed in an even smaller scale than the map 43b shown in FIG. 4 is used to show an example of guiding a user from the first store P1 where the currently used power transmission/reception terminal 5 (ID "001") is installed, using the A railway to move from XX station P2 (ID "002") to △△ station P4 (ID "004"), and then to the second store P5 where a different power transmission/reception terminal 5 (ID "005") is installed. Note that in FIG. 5, only the train and station building are displayed as icons representing P2 and P4, to emphasize that the user will be using the railway.

In addition, when the navigation function is activated, tapping the detailed display icon 43e displays the travel route in text (not shown).

The navigation function may be configured to start after a search, or may be configured to start when a wireless connection is established with the power transmitting/receiving terminal 5, and the conditions for starting the function may be changed as appropriate.

As shown in FIG. 5, a user who has traveled can not only earn points for two charging actions (IDs "001" and "005") by connecting to the power transmitting/receiving terminal 5 (ID "005") for charging, but can also earn points for traveling between XX Station P2 (ID "002") and △△ Station P4 (ID "004"). As a result, the fact that points are awarded serves as an incentive to travel, and the navigation function can encourage the use of multiple stores and facilities.

The navigation function may suggest stores, facilities, etc. that do not involve the use of public transportation or other means of transportation. The navigation function may also display the next store, facility, etc. according to conditions set by the user, such as the point allocation rate, and may be changed as appropriate.

As shown in FIG. 6, the points screen 44 displays, from top to bottom, a date display, the number of points granted on the date shown in the date display, a breakdown box 44a that displays the breakdown of the number of points granted on the date shown in the date display, and a graph that displays the number of points granted for each day of the month shown in the date display.

The breakdown box 44a displays the breakdown of the points awarded on the date displayed in the date display, including the number of points the user earned by connecting to a charger, in other words, the number of points earned for using renewable energy (here, "eco electricity use") (here, "440"), and the number of points earned for using public transportation that uses renewable energy (here, "eco transportation use") (here, "50").

This allows users to visually check their own renewable energy usage status as points, and thus know the degree of their own contribution to carbon neutrality, SDGs, etc. This not only gives users points, but also gives them a sense of satisfaction for contributing to society, making it easier for users to use the customer attraction system 1 over the long term.

In addition, the breakdown box 44a also displays a details icon 44b. When the details icon 44b is tapped, a pop-up window 44c is displayed that displays detailed information about the point allocation, as shown in FIG. 7.

For more information about the detailed display of eco-power usage, the location where the charging connection was made, the amount of electricity consumed for charging, the coefficient for the proportion of renewable energy, the calculated number of points, and the formula that reflects these are displayed.

This allows the user to recognize that the more renewable energy (electricity) they use, the more points they will receive. This increases their motivation to use the power transmitting and receiving terminal 5.

In addition, users can learn the multiplier for the amount of electricity (the coefficient for the proportion of renewable energy). This can encourage the use of stores and facilities with a higher multiplier, i.e. stores and facilities where the proportion of renewable energy in the power consumption is high.

For more information on the detailed display of eco-transport usage, the public transport used, the section of that transport used, the distance traveled on that section, the coefficient for the proportion of renewable energy, the calculated number of points, and the calculation formula that reflects these are displayed.

This allows users to recognize that the more distance they travel, the more points they will receive. This increases their motivation to travel to multiple stores, facilities, etc.

In addition, users can know the multiplier for the distance traveled (the coefficient for the proportion of renewable energy). This can encourage the use of transportation modes with a higher multiplier, i.e., modes with a higher proportion of renewable energy in their power consumption.

As shown in FIG. 8, the coupon screen 45 displays, from the top, a search icon 45a, various icons displayed according to the conditions (not shown) entered into the search icon 45a, and multiple coupons selected according to the user's preferences, tendencies, etc.

On the coupon screen 45, if the number of points required to exchange the desired coupon by the user is within the number of points currently owned by the user, tapping the coupon will display an exchange confirmation screen (not shown), and the user can obtain the coupon in exchange for consuming points by performing a confirmation process. The points consumed and the coupon obtained at this time are managed sequentially by updating the user database 21 by the control unit 20 of the server 2. The same applies when a coupon is used.

The account screen 46 allows the user to check, set, change, etc. various items related to their account.

As described above, in the customer attraction system 1 of this embodiment, the control unit 20 of the server 2 and the user database 21 constitute a usage information management means for managing usage information of the power transmitting and receiving terminal 5 for each user. In addition, the control unit 20 of the server 2 and the user database 21 constitute a point means for awarding points for charging actions based on the usage information and points according to movement between the power transmitting and receiving terminals 5, 5 used.

The control unit 20 and user database 21 of the server 2 not only give points to the user for using the power transmitting and receiving terminal 5, but also for moving between the power transmitting and receiving terminals 5, 5. Therefore, rather than finishing charging the user terminal 4 with only one power transmitting and receiving terminal 5, it is possible to encourage the user to charge the user terminal 4 in multiple trips using multiple power transmitting and receiving terminals 5.

This can improve the turnover rate of one power transmitting/receiving terminal 5 and encourage people to move from a store or facility where one power transmitting/receiving terminal 5 is installed to a store or facility where another power transmitting/receiving terminal 5 is installed.

In this way, users can be encouraged to repeatedly charge their cars using renewable energy. This not only increases customer numbers by encouraging people to visit multiple stores and facilities, but also helps people develop the habit of using renewable energy.

In addition, the commercial value of the power transmission and receiving terminal 5 can be determined from its effect of improving customer attraction. As a result, an increase in the number of stores, facilities, etc. wishing to install the power transmission and receiving terminal 5 can be expected, and the provider of the customer attraction system 1 can also expect increased profits from the rental fees for the power transmission and receiving terminal 5, system usage fees, etc. In other words, the customer attraction system 1 can be developed as a business model that can not only improve customer attraction, but also contribute to social missions such as carbon neutrality and the SDGs.

In addition, when points are awarded for the act of charging according to the proportion of renewable energy in the electricity used for charging by the power transmitting and receiving terminal 5, by giving a preferential point award rate to the power transmitting and receiving terminal 5 with a high proportion of renewable energy, it becomes easier to increase the ability to attract customers to stores, facilities, etc. in which such power transmitting and receiving terminals 5 are installed. This makes it possible to promote the use of renewable energy in stores, facilities, etc.

The customer attraction system 1 also includes a location information management means that manages location information where multiple power transmitting and receiving terminals 5, 5, ... are installed, using the control unit 20 of the server 2 and the power transmitting and receiving terminal database 22. In addition, the usage information can identify the power transmitting and receiving terminal 5 with which the user terminal 4 has wirelessly communicated. Furthermore, the control unit 20 can query the power transmitting and receiving terminal database 22 for the usage information, and identify the travel distance of public transportation between the power transmitting and receiving terminals 5, 5 that are connected for charging based on the section information, and award points based on this travel distance.

This simplifies the process of determining the distance traveled, while at the same time encouraging customers to visit multiple stores, facilities, etc., since the longer the distance traveled, the more points are awarded.

The customer attraction system 1 may be configured to award points based on the travel distance between the power transmitting and receiving terminals 5, 5 identified by the GPS function of the user terminal 4. Even with this configuration, the process of identifying the travel distance can be simplified, and the longer the travel distance, the more points are awarded, making it possible to guide customers to visit multiple facilities, stores, etc. In addition, since the travel distance between the power transmitting and receiving terminals 5, 5 can be omitted from the section information, the amount of information in the power transmitting and receiving terminal database 22 can be reduced. As a result, the amount of electricity required to maintain the power transmitting and receiving terminal database 22 can be reduced.

Furthermore, the customer attraction system 1 may use a power transmitting/receiving terminal database 22 capable of identifying the travel distance between the power transmitting/receiving terminals 5, 5 in combination with the GPS function of the user terminal 4. With this configuration, if the travel distance identified by the power transmitting/receiving terminal database 22 matches or nearly matches the travel distance identified based on the GPS function of the user terminal 4, the means of travel can be identified more reliably.

In addition, when points are awarded for travel based on the public transportation used to travel between the charging-connected power transmitting and receiving terminals 5, 5, the use of public transportation that uses renewable energy can be encouraged by giving preferential points award rates to public transportation that uses renewable energy.

In addition, the control unit 20 of the server 2 awards points based on the section information Sa received from the user terminal 4, which makes it possible to prevent a situation in which points are calculated based on a means of transportation other than the one used by the user. This makes it less likely for users to become dissatisfied, making it easier for them to continue using the customer attraction system 1.

In addition, the control unit 20 of the server 2 can award points to a user according to the amount of renewable energy generated by the power generation means held by the user, thereby encouraging the introduction of power generation means necessary for generating renewable energy.

In addition, the control unit 20 of the server 2 can give points to the user according to the items that contribute to the environment that the user has purchased, thereby encouraging the purchase of items that contribute to the environment.

In addition, the customer attraction system 1 can clearly indicate to stores, facilities, etc. where the power transmission and reception terminal 5 is installed that they are using renewable energy, which is expected to improve the image of the stores, facilities, etc.

As described above, by installing the power transmission and reception terminal 5 outdoors, such as in a park, the impact of building collapses in the event of a disaster is less likely to be felt, making the area easier to use as a power supply location. Furthermore, by installing a power generation device capable of generating renewable energy, such as a solar panel 50, integral with or adjacent to the power transmission and reception terminal 5 installed outdoors, it is possible to expect to secure power even in the event of a disaster.

In addition, customer attraction system 1 allows users to exchange their points for coupons, further increasing the motivation to attract users to stores.

In addition, the customer attraction system 1 can grasp the number of customers attracted to a store, facility, etc. through a wireless connection. Therefore, it is easy to calculate the service usage fee for the store, facility, etc. in which the power transmission/reception terminal 5 is installed according to the number of customers attracted. Also, as described above, the usage information can confirm the date and time when the user visited, so it is easy to treat multiple visits on the same day within a short period of time as a single visit.

Furthermore, stores and facilities that issue exchangeable coupons can obtain marketing data such as increased customer numbers and sales due to the coupons, as well as actual results for the types of coupons issued, regardless of whether they have installed electricity transmission and reception terminals 5. Furthermore, if such stores and facilities are part of a chain, they can also obtain marketing data for the areas in which they are located. Therefore, participation in the customer attraction system 1 can be encouraged regardless of whether electricity transmission and reception terminals 5 are installed, and awareness of the customer attraction system 1 can be generated, creating a promotional effect. This can easily lead to the installation of new electricity transmission and reception terminals 5.

Next, we will explain the customer attraction system according to Example 2. Note that we will omit explanations of the configuration that is the same as that of Example 1.

The customer attraction system in this embodiment 2 differs from the embodiment 1 in that the means of transportation can be identified only on the server 2 side, without the need to select the means of transportation used by the user, but otherwise has the same configuration.

As described above, the usage information includes information that can identify the time when the user terminal 4 was connected to the power transmitting/receiving terminal 5, so by referring to Figures 1 and 5, it is possible to calculate the time required to travel from XX station P2 to △△ station P4.

In addition, the section information in this embodiment includes information that can identify the travel time required for each mode of transportation to travel between two points.

As a result, by referencing the time required to travel from XX Station P2 (ID "002") to △△ Station P4 (ID "004") in the section information, the control unit 20 of the server 2 can identify the means of travel used by the user.

The system may be configured to identify that the means of transportation used by the user is the C bus by the presence of usage information through a wireless connection with the power transmitting and receiving terminal 5 with ID "003" between the usage information through a wireless connection with the power transmitting and receiving terminal 5 with ID "002" and the usage information through a wireless connection with the power transmitting and receiving terminal 5 with ID "004". In other words, the travel route may be identified by sequentially tracing the installation locations of the power transmitting and receiving terminals 5 identified by the usage information. Furthermore, after identifying the travel route in this way, the travel time identified as described above may also be used in combination to identify the means of transportation.

In addition, in the above description, the connection time determined based on the usage information is used to calculate the time required to travel from XX station P2 to △△ station P4, but this is not limited to the above, and the travel route may be determined using the GPS function of the user terminal 4, and the corresponding means of travel may be determined.

Although the embodiments of the present invention have been described above with reference to the drawings, the specific configuration is not limited to these embodiments, and the present invention also includes modifications and additions that do not deviate from the gist of the present invention.

For example, in the above embodiment, points for travel are awarded according to the distance traveled using the means of travel and the proportion of renewable energy used in that means of travel, but this is not limited to this, and a predetermined number of points may be awarded regardless of the distance traveled, etc.

In the above embodiment, points are awarded for travel by using public transportation, but this is not limited thereto, and points may be awarded for travel even when travelling by foot, bicycle, etc. In such a configuration, the user's behaviour can be induced by differentiating the coefficient of points for walking and the coefficient of points for public transportation. Points may also be awarded according to the fee for using a rental cycle or the proportion of renewable energy used in the battery of an electric bicycle.

In addition, in the above embodiment, the points are described as being exchangeable for coupons, but this is not limited to the above, and the points may be electronic money, virtual currency, etc., or may be exchangeable for electronic money, virtual currency, etc., and may be changed as appropriate.

1 Customer collection system 2 Server 3 Public communication network 4 User terminal 5 Power transmission/reception terminal 20 Control unit (usage information management means, point means, location information management means)
21 User database (usage information management means, point means)
22 Power transmitting/receiving terminal database (location information management means)
50. Solar panels (power generation means, environmentally friendly items)
D1 to Dn: Usage information P1 First store visited (location information)
P2 ○○ Station (location information)
P3 Natural Park (Location Information)
P4 △△ Station (location information)
P5 Second store location (location information)

Claims (7)

A plurality of power transmitting and receiving terminals capable of charging user terminals using renewable energy;
A server capable of communicating with the user's terminal and the plurality of power transmitting and receiving terminals through a public communication network,
The server,
A usage information management means for managing usage information of the power transmitting and receiving terminal for each user;
A location information management means for managing location information where the plurality of power transmitting and receiving terminals are installed;
A customer attraction system characterized by having a point-granting means that grants points for charging actions based on the usage information, and points according to movement between used power transmitting and receiving terminals based on the usage information and the location information . The customer attraction system according to claim 1, characterized in that the point-granting means grants points for the charging action according to the proportion of renewable energy in the electricity provided for charging by the power transmitting and receiving terminal. The usage information can identify a power transmitting and receiving terminal with which the user's terminal has wirelessly communicated,
The customer attraction system according to claim 1 or 2, characterized in that the point allocating means allocates points based on the travel distance between the used power transmitting and receiving terminals identified by querying the location information management means for the usage information. The customer attraction system according to any one of claims 1 to 3, characterized in that the point allotting means awards points based on the means of transportation used to travel between the used power transmitting and receiving terminals and corresponding to the travel route identified by the GPS function of the user's terminal. 5. The customer attraction system according to claim 4 , wherein the server is capable of accepting a means of transportation selected on the user's terminal. 6. The customer attraction system according to claim 1 , wherein the point granting means grants points to the user according to renewable energy generated by a power generation means held by the user. 7. The customer attraction system according to claim 1 , wherein the point giving means gives the user points according to an item that contributes to the environment, the item being purchased by the user.

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