JP7615686B2 - In-house activity management system - Google Patents

Description

This disclosure relates to an organizational activity management system.

Methods are being considered for encouraging employee activity within a company by establishing an in-house currency such as in-house points that can be used within the company and using these points to grant and consume, etc. For example, Patent Document 1 describes a system that grants evaluation points as currency points that correspond to performance evaluations.

JP 2016-99992 A

However, if you want to stimulate employee activity within an organization, it is necessary to properly understand employees' motivation for their work.

This disclosure has been made in consideration of the above, and aims to provide an organizational activity management system that can properly grasp members' feelings about organizational activities.

To achieve the above object, an intra-organizational activity management system according to one embodiment of the present disclosure includes an intra-organizational currency management unit that manages intra-organizational currency that can be exchanged with and between members of an organization, a content management unit that manages content that can be presented to a terminal device used by the member, a transmission unit that transmits the content managed by the content management unit to the terminal device, an input information acquisition unit that acquires input information that the member inputs to the terminal device for the content transmitted by the transmission unit, and an information storage unit that stores the acquired input information, and the content management unit creates emotion registration content as the content in which the member can register emotion information related to his or her own emotions regarding activities within the organization, and the intra-organizational currency management unit grants a predetermined intra-organizational currency to the member when the input information acquisition unit acquires the emotion information registered by the member for the emotion registration content as the input information.

According to the above-mentioned intra-organization activity management system, emotion registration content is created that enables the members of the organization to use a terminal device to register emotion information related to their own emotions regarding intra-organization activities, and is transmitted to the terminal device. When a member registers emotion information, the member is given a specified intra-organization currency. Since intra-organization currency is given by registering emotion information, members are encouraged to register emotion information regarding intra-organization activities. Furthermore, since the registration of emotion information by members is encouraged and the information is stored in the information storage unit, it is possible to appropriately grasp the motivation of members by referring to the stored information.

The emotion registration content allows the member to register the emotion information for each day the member is active, and the organizational currency management unit can grant the member a specified organizational currency when the input information acquisition unit acquires the emotion information registered by the member as the input information for each day the member is active.

The above configuration encourages members to register emotion information for each day they are active. Therefore, the emotion information for each day that members of the organization are active is stored in the information storage unit, making it possible to more appropriately grasp changes in the emotions of members.

The emotion registration content is content that displays the member's activity dates in a calendar format, and the member can register the emotion information by selecting a specific day on the calendar.

When the emotion registration content displays activity dates in a calendar format as described above, this further encourages members to register emotion information for each activity day.

The system may further include an output unit capable of extracting and outputting the information stored in the information storage unit, and the output unit may be capable of outputting information related to time-series changes in the emotion information registered for each activity day for a specific member.

With this configuration, information on time-series changes in the emotional information of each member can be easily obtained. By understanding the time-series changes in the emotional information, for example, it becomes easier for the manager to understand changes in the psychological health of the members.

The output unit may be configured to notify the administrator when the emotion information registered for each activity date regarding a specific member satisfies a specific condition.

The above configuration allows the manager to quickly detect when a member's emotional information meets a specific condition. This allows the manager to quickly take some kind of action depending on the member's psychological health condition, for example.

The present disclosure provides an organizational activity management system that can properly grasp members' feelings about organizational activities.

FIG. 1 is a diagram for explaining an operating environment of an in-house point management system which is one embodiment of an in-organization activity management system according to the present disclosure. FIG. 2 is a diagram illustrating an example of the functional configuration of the in-house point management system and the user terminal. FIG. 3 is a diagram showing an example of the hardware configuration of a computer used in an in-house point management system. FIG. 4 is a diagram illustrating an example of functional parts of the health promotion content management unit. FIG. 5 is a diagram illustrating an example of a functional unit of a communication content management unit. FIG. 6 is a diagram illustrating an example of the functional parts of the motivation content management part. FIG. 7 is a diagram illustrating an example of a functional unit of the business efficiency improving content management unit. FIG. 8 is a diagram showing an example of how content is displayed on a user terminal. FIG. 9 is a diagram showing an example of how content is displayed on a user terminal. FIG. 10 is a diagram showing an example of how content is displayed on a user terminal. FIG. 11 is a diagram showing an example of how content is displayed on a user terminal. FIG. 12 is a diagram showing an example of a display of the analysis results in an in-house point management system. FIG. 13 is a diagram showing an example of a display of the analysis results in an in-house point management system. FIG. 14 is a sequence diagram illustrating a process for preparing content in advance by an administrator. FIG. 15 is a sequence diagram illustrating the procedure when a user terminal uses an in-house point management system. FIG. 16 is a sequence diagram illustrating a case where an administrator acquires information accumulated in an in-house point management system.

Below, the embodiments for implementing the present disclosure will be described in detail with reference to the attached drawings. Note that in the description of the drawings, the same elements are given the same reference numerals and duplicated descriptions will be omitted.

[Organizational activity management system]
FIG. 1 is a diagram illustrating the operating environment of an in-house point management system 1, which is one embodiment of an in-organization activity management system according to the present disclosure.

The in-house point management system 1 is a system that manages the activities of employees within a company. In the in-house point management system 1, in-house points are set as a type of in-house currency (in-organization currency). An employee (user) who is a member of a specific company (organization) accesses the in-house point management system 1 by operating a user terminal 3 such as a smartphone. For example, the in-house point management system 1 may be configured to transmit information related to content to the user terminal 3 so that specific content can be displayed on the user terminal 3. In addition, the employee may be configured to transmit various information to the in-house point management system 1 using the content displayed on the user terminal 3. In addition, the content may be configured to be presented to the employee when an application that provides content from the in-house point management system 1 is used on the user terminal 3, or may be created as a web page or the like. If the content is created as a web page, the content can be displayed on the user terminal 3 by accessing a specific website from the user terminal 3 using a web browser or the like.

In the in-house point management system 1, an employee performs a pre-set action using a user terminal 3, and in-house points are awarded to the employee (user terminal 3) in accordance with the result. The action for which in-house points are awarded can be specified by, for example, an administrator 2. The administrator 2 may be, for example, a person involved in the operation of a company, such as the general affairs or human resources department of the company (organization).

The actions that result in the awarding of internal company points will be described later, but examples include, but are not limited to, actions related to improving employee health, encouraging communication between employees, caring for the motivation of each employee, and improving work efficiency. Furthermore, depending on the settings of the manager 2, etc., employees may be able to exchange the internal company points awarded in the internal company point management system 1 for some kind of product, etc. Furthermore, it may be possible for employees to give and receive internal company points, and such actions may be used to promote interaction between employees.

As described above, the internal points granted by the internal point management system 1 can be used as a tool related to employee welfare or as a tool for understanding the status of employees. The manager 2 can decide how to use the internal point management system 1, and can adjust the content provided to employees (user terminals 3) by the internal point management system 1, including the method of granting internal points to employees, depending on how the system is used.

In FIG. 1, three user terminals 3A, 3B, and 3C are shown as the multiple user terminals 3. The user terminals 3A, 3B, and 3C may be configured to be linked to different employees. Also, a single employee may be able to access the in-house point management system 1 using multiple user terminals, for example, by logging in to content provided by the in-house point management system 1.

2 is a diagram for explaining the functional configuration of the in-house point management system 1 and the user terminal 3. As shown in FIG. 2, the in-house point management system 1 includes a user input information acquisition unit 11, a content output unit 12, a management UI management unit 13, a command acquisition unit 14, a control unit 15, an output unit 16, a UI management unit 21, a health promotion content management unit 22, a communication content management unit 23, a motivation content management unit 24, a business efficiency content management unit 25, a user information server 26, a point information server 27, a content information server 28, and a product information server 29. Of these, the UI management unit 21, the health promotion content management unit 22, the communication content management unit 23, the motivation content management unit 24, and the business efficiency content management unit 25 are considered to be content-related functional units 1A that manage the content provided to the user terminal 3. In addition, the user information server 26, the point information server 27, the content information server 28, and the product information server 29 are considered to be information storage units 1B (servers) that store information related to the content.

Although details will be described later, each unit included in the content-related functional unit 1A has a function of preparing content to be presented to the user terminal 3 at the request of the user. In addition, each unit performs processing such as granting content to the user based on the response from the user terminal 3 to the presented content. Therefore, each unit included in the content-related functional unit 1A functions as an internal currency management unit that manages points as an internal currency. Furthermore, the point information server 27 of the information storage unit 1B also functions as an internal currency management unit that manages points for each user. Furthermore, each unit included in the content-related functional unit 1A functions as a content management unit that manages content.

The user terminal 3 also includes a content acquisition unit 31, a content output unit 32, an input information acquisition unit 33, and an input information transmission unit 34.

3 is a diagram showing an example of the hardware configuration of a computer 110 used in the in-house point management system 1. For example, the computer 110 has a control circuit 100. In one example, the control circuit 100 has one or more processors 101, a memory 102, a storage 103, a communication port 104, and an input/output port 105. The processor 101 executes an operating system and application programs. The storage 103 is composed of a storage medium such as a hard disk, a non-volatile semiconductor memory, or a removable medium (e.g., a magnetic disk, an optical disk, etc.), and stores the operating system and application programs. The memory 102 temporarily stores a program loaded from the storage 103 or a calculation result by the processor 101. The processor 101 functions as an individual functional module by executing a program in cooperation with the memory 102. The communication port 104 performs data communication with other devices via the communication network NW according to instructions from the processor 101. The input/output port 105 performs input/output of electrical signals between input/output devices (user interfaces) such as a keyboard, mouse, monitor, and touch panel in accordance with instructions from the processor 101.

The in-house point management system 1 may be composed of multiple computers 110. Furthermore, when the in-house point management system 1 is composed of multiple computers 110, the multiple computers 110 may be distributed and may be connected to each other via a communication network NW.

Returning to Figure 2, we will explain each part of the in-house points management system 1.

The user input information acquisition unit 11 (input information acquisition unit) has a function of acquiring information entered by a user (employee) and transmitted from the user terminal 3. The user may make a request for a specific process using the in-house point management system 1 by operating the user terminal 3. The in-house point management system 1 may also present to the user a form for acquiring information, requests, etc. from the user as (part of) content. At this time, the user may request a specific process, for example, by viewing the content displayed on the user terminal 3, inputting information based on the content, etc., into the user terminal 3, and transmitting the information from the user terminal 3 to the in-house point management system 1.

The content output unit 12 has a function of transmitting content information relating to content corresponding to a request transmitted from the user terminal 3 to the user terminal 3. The content information transmitted to the user terminal 3 includes content that can be output on the user terminal 3, and has been adjusted to be suitable for image display on the screen of the user terminal 3 or audio output from the speaker. The content information may include multiple pieces of content. The content included in the content information is created in the content-related function unit 1A based on the information held in the information holding unit 1B. The content output unit 12 combines the content created in the content-related function unit 1A to create content information, and transmits it from the content output unit 12 to the user terminal 3.

The management UI management unit 13 has a function of managing the UI (user interface) when the manager 2 manages the in-house point management system 1. In other words, the management UI management unit 13 has a function of adjusting and controlling the management screen, etc., presented to the manager 2 on its own device.

The command acquisition unit 14 has a function of acquiring commands that can be input by the administrator 2 by presenting the management screen to the administrator 2. The acquired commands are sent to the control unit 15, where processing according to the commands is carried out.

The control unit 15 has a function of controlling each part of the in-house point management system 1 based on the command acquired by the command acquisition unit 14. Examples of the control contents by the control unit 15 include the creation and management of content in the content-related function unit 1A. In addition, examples of the control contents by the control unit 15 may also include the updating of information stored in the information storage unit 1B, preparation of data for output, etc.

The output unit 16 has a function of outputting information held in the in-house point management system 1 based on, for example, instructions from an administrator of the in-house point management system 1. Examples of information output from the output unit 16 include, but are not limited to, information related to points for each user, content usage by users, etc.

The UI management unit 21 is a functional unit included in the content-related functional unit 1A, and has a function of managing the UI of the content to be sent to the user terminal 3. Examples of the UI managed by the UI management unit 21 include the layout of each piece of content on the display screen displayed on the user terminal 3, and information that is constantly displayed on the display screen. Furthermore, the content that is actually presented (output) on the user terminal 3 is a combination of the content created in each of the content management units 22 to 25. Therefore, the UI management unit 21 may have a function of consolidating the content created in each of the content management units 22 to 25, and arranging each piece of content within a frame that has been prepared in advance for display on the user terminal 3.

The health promotion content management unit 22 is a functional unit included in the content-related functional unit 1A, and has a function of managing content that is considered to contribute to the health promotion of the user of the user terminal 3. Examples of content that is considered to contribute to health promotion include content that indicates the user's health condition and content that promotes activities related to the user's health promotion, such as exercise. The health promotion content management unit 22 is divided into more detailed functional units as shown in FIG. 4 depending on the content. As an example, the health promotion content management unit 22 may include a step count management unit 221, a physique management unit 222, a health promotion event management unit 223, an in-company activity management unit 224, etc., as shown in FIG. 4.

The step count management unit 221 has a function to manage the number of steps taken by the user while holding the user terminal 3, for example. The step count management unit 221 may have a function to manage the actual number of steps taken by the user, for example, compared to a target number of steps taken per day set by the user. Furthermore, the step count management unit 221 may award points to the user when the user achieves the target number of steps taken per day. In this way, the step count management unit 221 has a function to manage content that utilizes the user's step count.

The physique management unit 222 has a function of managing content that utilizes the user's physique. The physique management unit 222 may provide content that manages the user's physique information, etc., obtained by, for example, a health check. The physique management unit 222 may also create and provide content that can award points when there is a change in the user's physique that is related to improving the user's health, such as improving obesity.

The health promotion event management unit 223 has a function of managing content related to events related to the user's health promotion. For example, when a health promotion event is planned within a company, the health promotion event management unit 223 may create and manage content for informing users about the event. The health promotion event management unit 223 may also create and manage content that can manage registration for participation in such events. In this case, the health promotion event management unit 223 may be configured to award points when a user registers for participation in an event.

The internal company activity management unit 224 has a function of managing content related to club activities established within the company. For example, the internal company activity management unit 224 may create and manage content introducing internal company activities. The internal company activity management unit 224 may also have a contact point function for users to access specific club activities, and may have a function of managing participation history in club activities. In such a case, the internal company activity management unit 224 may be configured to award points for the user's actions (for example, participation in a club activity).

The communication content management unit 23 is a functional unit included in the content-related functional unit 1A, and has a function of managing content that is considered to contribute to the activation of communication between users who use the user terminal 3, i.e., between employees of a company. Examples of content that is considered to contribute to the activation of communication include content related to events in which users can participate, and content that allows direct exchange between users. Depending on the content, the communication content management unit 23 is divided into more detailed functional units as shown in FIG. 5. As an example, the communication content management unit 23 may include an event participation management unit 231, an information content management unit 232, a user-to-user exchange management unit 233, an opinion collection unit 234, etc., as shown in FIG. 5.

The event participation management unit 231 has a function of managing content related to events where communication between users may occur. For example, when an in-house event is planned, the event participation management unit 231 may create and manage content for informing users about the event. The event participation management unit 231 may also create and manage content that can manage registration for participation in such events. In this case, the event participation management unit 231 may be configured to award points when a user registers for participation in an event.

The information content management unit 232 has a function of presenting information related to communication between users to users. The information content management unit 232 may, for example, create and manage content for presenting various types of information within a company to users. The information content management unit 232 may also be configured to award points to a user when the user reacts to such information (for example, when a process indicating that the information has been viewed is performed).

The user-to-user interaction management unit 233 has a function of presenting content related to interactions between users to the user. For example, the user-to-user interaction management unit 233 may provide the user with a function that enables the user to send messages directly to other users within the company. The user-to-user interaction management unit 233 may also provide the user with a function that enables the user to give and receive points to other users. Furthermore, the user-to-user interaction management unit 233 may be configured to award points to users who have interacted with other users as described above.

The opinion collection unit 234 has a function whereby, for example, an administrator of an application presented by the in-house point management system 1 collects opinions from users. The opinion collection unit 234 may have a function whereby, for example, an administrator of the application presented by the in-house point management system 1 collects opinions from users by presenting the users with a questionnaire form or a form in which the users can freely write their opinions. The opinion collection unit 234 may also be configured to award points to users who submit their opinions using the above-mentioned form.

Next, the motivation content management unit 24 is a functional unit included in the content-related functional unit 1A, and has a function of managing content that is considered to contribute to the management and improvement of the motivation (motivation to work) of the user of the user terminal 3. Examples of content that is considered to contribute to the management and improvement of motivation include content that exchanges points granted using an application presented by the in-house point management system 1 for products, content that presents evaluations (especially positive evaluations) from others about the user, content that registers the user's daily emotions, and content that manages daily access (login) to the application. The motivation content management unit 24 is divided into more detailed functional units as shown in FIG. 6 according to the content of the content. As an example, the motivation content management unit 24 may include a product exchange management unit 241, a user evaluation management unit 242, an emotion registration management unit 243, a login management unit 244, etc., as shown in FIG. 6.

The product exchange management unit 241 has a function of exchanging the points granted for products, etc., using an application presented by the in-house point management system 1, for example. The product exchange management unit 241 may present products corresponding to the number of points held by the user from among the products held in the product information server 29 described below, and present content that allows the points to be exchanged for a product selected by the user. The product exchange management unit 241 may also be capable of arranging for the delivery of products, etc.

The user evaluation management unit 242 has a function of, for example, using an application presented by the in-house point management system 1, granting evaluations of the target user by other users as points to the target user. The user evaluation management unit 242 may, for example, provide content that allows evaluations of other users, and provide content that allows a user to select a user to be evaluated, and to determine and register an evaluation of that user. Furthermore, the user evaluation management unit 242 may be configured to grant points to users who have evaluated other users as evaluators.

The emotion registration management unit 243 has a function of managing content (emotion registration content) in which a user can register daily emotions using, for example, an application presented by the in-house point management system 1. In this embodiment, the "emotion" is, for example, a function that specifies the state of motivation for work derived from the user's daily physical condition or psychological state. By registering the user's daily "emotion", the user can grasp the user's motivation for work, physical condition, etc. The emotion registration management unit 243 may be configured to give points to a user who has registered emotions. In addition, the emotion registration management unit 243 may be configured to allow a company manager to grasp changes in the mental health of users (employees) using the information registered by the emotion registration management unit 243. For example, if the emotions registered by a user are gradually changing, it is possible that the motivation of the user toward work, etc. is changing. The company manager can estimate the psychological health state of each user by grasping the information related to the emotions registered by each user for the content provided by the emotion registration management unit 243.

The login management unit 244 has a function of managing, for example, the user's usage of applications presented by the in-house point management system 1. The login management unit 244 may be configured to, for example, award points for each day that the user uses (logs in to) an application. In addition, the login management unit 244 may be configured to use the information (login information) collected by the login management unit 244 to allow a company administrator to grasp the usage of applications by users (employees).

The business efficiency improvement content management unit 25 is a functional unit included in the content-related functional unit 1A, and has a function of managing content that is considered to contribute to improving the business efficiency of the user of the user terminal 3. Examples of content that is considered to contribute to improving business efficiency include content that manages actions related to efficiency, content that manages questionnaires related to improving business efficiency, and content related to purchasing items related to business. The business efficiency improvement content management unit 25 is divided into more detailed functional units as shown in FIG. 7 depending on the content. As an example, the business efficiency improvement content management unit 25 may include an efficiency improvement action management unit 251, a questionnaire management unit 252, a purchasing management unit 253, etc., as shown in FIG. 7.

The efficiency improvement action management unit 251 has, for example, a function for managing actions related to business efficiency. As an example, the efficiency improvement action management unit 251 may have a function for managing overtime hours, etc. In this case, when a user uses an application to register their leaving time, the efficiency improvement action management unit 251 may be configured to award a predetermined number of points according to the overtime hours, etc. Also, the efficiency improvement action management unit 251 may be configured to use the information collected by the efficiency improvement action management unit 251 (leave time information) to grasp the working status of users (employees).

The survey management unit 252 has a function of managing surveys for collecting information on business efficiency from users. As an example, the survey management unit 252 conducts a survey for users through an application. In this case, a configuration may be adopted in which a predetermined number of points are awarded when a user answers a survey using the application. The responses to the survey may be compiled, for example, by a company administrator. Note that the survey itself (sending the survey to users and collecting responses from users) may be carried out using a service that can conduct surveys provided by an external business operator, etc. (for example, a survey site using a website). It is sufficient for the survey management unit 252 to at least manage the survey results from users.

The purchasing management unit 253 has a function of managing the purchase of items by users using, for example, an application presented by the in-house point management system 1. Items that can be purchased using the purchasing management unit 253 include, for example, items used by users (employees) in their work. By configuring the system so that items can be purchased using an application that the user normally uses, it becomes easier to purchase items and work efficiency can be improved.

Returning to FIG. 2, the user information server 26 is a functional unit included in the information storage unit 1B, and has a function of managing information on users (employees) who use the user terminal 3. User information includes a user ID (information that identifies a user within an application), the user (employee) name, the user's department (place of work), the user's contact information, etc. However, user information is not limited to these.

The point information server 27 is a functional unit included in the information storage unit 1B, and has a function of managing point information related to users (employees). The point information server 27 can store information that identifies the number of points held by a user, point expiration date information, etc., in association with a user ID.

The content information server 28 is a functional unit included in the information storage unit 1B, and stores information related to the content to be transmitted to the user terminal 3. Examples of the information related to the content include information related to the content presented to the user within the application. The content information server 28 may also store information sent by the user who viewed the content (e.g., survey results, information related to registered emotions, etc.).

The product information server 29 is a functional unit included in the information storage unit 1B, and may contain product information that is eligible for exchange for points.

Next, we will explain the user terminal 3 that communicates with the in-house point management system 1 and uses the in-house point management system 1. The user terminal 3 includes a content acquisition unit 31, a content output unit 32, an input information acquisition unit 33, and an input information transmission unit 34.

The content acquisition unit 31 has a function of acquiring content information transmitted from the in-house point management system 1. The content information may include multiple pieces of content as described above. The acquired content information is output by the content output unit 32.

The content output unit 32 has a function of outputting content on the user terminal 3 based on the content information acquired by the content acquisition unit 31. For example, since the content information includes image information to be displayed on a screen, the content output unit 32 outputs the image to a screen such as a monitor. Note that, if the content information includes audio information, the content output unit 32 outputs audio from a speaker, etc.

The input information acquisition unit 33 has a function of acquiring information input by the user using the user terminal 3 for the output content. As an example, the user performs an action (click action using a touch panel, character input, etc.) to use the presented content. The input information acquisition unit 33 acquires, as input information, an instruction for a specific process for the content based on the action from the user. The user performs some action (input, etc.) for the presented content on the user terminal 3. Therefore, the input information acquisition unit 33 acquires the presented content and the input information for the content in a combined state. For example, when a "personal information input screen" is presented to the user, if the user inputs a character string in the name field, the input information acquisition unit 33 acquires information identifying that the input character string was input in the name field by associating it with the character string.

The input information sending unit 34 has a function of sending the information acquired by the input information acquiring unit 33 to the in-house point management system 1. The input information sending unit 34 sends the information acquired by the input information acquiring unit 33 directly to the in-house point management system 1. As a result, the in-house point management system 1 can acquire the information input by the user for specific content.

(Example of content presented by the in-house point management system)
As described above, the in-house point management system 1 presents content that can be output on the user terminal 3, and the user uses this content by using the user terminal 3. Figures 8 to 11 show examples of content that the user can view on the user terminal 3. Note that, here, examples of content that are displayed on the monitor when the in-house point management system 1 provides an application to the user terminal 3 and the application is started on the user terminal 3 are shown.

Figure 8 corresponds to the so-called start screen when a user first accesses content provided by the in-house point management system 1. This screen may be displayed first, for example, when a user launches an application provided by the in-house point management system 1 on the user terminal 3, or when the user accesses a website provided by the in-house point management system 1 using a web browser or the like. The display example D1 shown in Figure 8 includes, for example, a content selection tab D11, owned point count information D12, user information D13, step count information D14, a notification display section D15, and a menu area D16.

The content selection tab D11 and menu area D16 are image displays that allow the user to access various contents, and may be managed, for example, by the UI management unit 21 of the in-house point management system 1. The owned point number information D12 and user information D13 are also information related to a specific user, and may be managed, for example, by the UI management unit 21 of the in-house point management system 1.

On the other hand, step count information D14 is information related to the user's step count management, and can be managed, for example, by the step count management unit 221 of the health promotion content management unit 22.

The notification display unit D15 may be, for example, content related to internal communications, and may be managed by the information content management unit 232 of the communication content management unit 23. The notification display unit D15 may display, for example, a notice of an event being held by the health promotion event management unit 223. In this way, the display contents displayed in each area in the display example D1 may be a combination of contents created by each unit of the content-related functional unit 1A described above. As an example, the UI management unit 21 may aggregate information displayed on the user terminal 3, and configure it as content to be presented on the user terminal 3.

Display example D2 shown in FIG. 9 is a display example of information mainly managed in the step count management section 221 of the health promotion content management section 22. Display example D2 displays the results of step count measurements on a weekly basis. In display example D2, a period switching tab D21 and a step count information display area D22 are provided, and a menu area D16 is provided below, similar to display example D1.

In the display example D2, a period switching tab D21 is provided, and the display content of the step count information display area D22 can be changed by the user selecting the period to be displayed. Although FIG. 9 shows a summary of the total number of steps per week, the display method can be changed as appropriate.

The display example D3 shown in FIG. 10 is a display example of information mainly managed in the user-to-user exchange management unit 233 of the communication content management unit 23 or the user evaluation management unit 242 of the motivation content management unit 24. In the display example D3, a "Thank you message" button D31 for transitioning to a screen for sending messages between users and a "Like boss" button D32 for transitioning to a screen for making an evaluation of a superior are shown. The "Thank you message" button D31 is, for example, content provided by the user-to-user exchange management unit 233, and can function as a link to content that allows a user to be selected and a message to be sent. The "Like boss" button D32 is, for example, content provided by the user evaluation management unit 242, and can function as a link to content that allows an action to be sent to evaluate a superior's daily work, etc. The appearance of each piece of content can be changed as appropriate, but presenting links to each piece of content together in this way increases the user's accessibility to each piece of content. As in display example D1, display example D3 also provides a content selection tab D11 and a menu area D16 to increase accessibility to each piece of content.

The display example D4 shown in FIG. 11 is a display example of information mainly managed in the emotion registration management unit 243 of the motivation content management unit 24. In the display example D4, a calendar area D41, an emotion selection area D42, a free input field D43, and a send button D44 are shown. In this example, for example, a user selects a specific date displayed in the calendar area D41, selects a specific emotion from a plurality of candidates displayed in the emotion selection area D42, inputs text as necessary in the free input field D43, and presses the send button D44, and the emotion information selected by the user (or a corresponding icon, etc.) can be reflected in the calendar area D41. By pressing the send button D44, the information related to the emotion selected by the user and the information entered in the free input field D43 are acquired by the input information acquisition unit 33 of the user terminal 3 and transmitted from the user terminal 3 to the in-house point management system 1 by the input information transmission unit 34. As a result, the information is acquired by the user input information acquisition unit 11 of the in-house point management system 1 and sent to one of the content-related function units 1A corresponding to the input information (here, the emotion registration management unit 243 of the motivation content management unit 24). Therefore, at the same time that information (images, etc.) corresponding to the emotion registered in the user terminal 3 is reflected in the calendar area D41, the emotion registration management unit 243 of the motivation content management unit 24 also acquires the user-registered information. Therefore, the information input by the user is also stored in the in-house point management system 1. Note that the information input by the user sent to the emotion registration management unit 243 may be configured to be stored in the user information server 26, for example.

As in display example D1, display example D4 also includes menu area D16, which improves accessibility to each content.

(Example of data management using the in-house points management system)
As described above, the in-house point management system 1 presents content that can be output on the user terminal 3, and the user uses this content using the user terminal 3. Meanwhile, when the user uses the content provided by the in-house point management system 1 using the user terminal 3, the user's behavioral record (content usage record) is accumulated in the in-house point management system 1. The in-house point management system 1 can then provide these user behavioral records to the administrator. Figures 12 and 13 show examples of output of the results of analyzing the user behavioral record. The results of analyzing the user behavioral record can be output to the administrator of the in-house point management system 1, for example.

Display example D5 shown in FIG. 12 is an example of a management screen for participants, etc., when a specific event is planned. Display example D5 shows a tally screen of event participants (= applicants) when an event is planned in which the in-house point management system 1 selects winners by lottery and presents them with prizes as a type of event. For example, when an event to present prizes is planned in the in-house point management system 1, the user operates the user terminal 3 to participate in the event. The record of the application to participate in this event is accumulated in the in-house point management system 1. In addition, information related to the applicants, information related to the lottery results, etc. can be output together in response to a request from the administrator. Display example D5 in FIG. 12 shows the result of extracting only the winners. In display example D5, the application date and time, employee number, name, number of times won, and winning result are shown for the winners. Note that the display content selection button D51 may be used to display, for example, a list of applicants, or to extract and display only unsuccessful applicants. A transition button D52 to a prize editing screen may also be provided, allowing transition to a screen for editing the type of prize, etc. In this way, a screen for tallying up the elements required for the event may be created. Such a tallying up screen may be created and managed, for example, by the management UI management unit 13 of the in-house point management system 1. The correction screen may also be configured to be output by the output unit 16 when the command acquisition unit 14 acquires a command from the administrator.

The display example D6 shown in FIG. 13 is an example of a management screen for a specific facility whose usage is monitored by the in-house point management system 1. Here, it is assumed that the in-house point management system 1 presents content that gives points according to the use of a cafeteria as a type of content related to health promotion. In this case, when a user uses the cafeteria, the user uses the user terminal 3 to register the use of the cafeteria and earns points. Meanwhile, the in-house point management system 1 accumulates the usage record of each user of the cafeteria. The display example D6 is an example of aggregating these usage records. The display example D6 shows, for example, the total number of facility users in a specific section, the male/female ratio, and users on each day. In this way, the in-house point management system 1 may create a screen that aggregates information on users of a specific facility. Such an aggregation screen may be created and managed, for example, by the management UI management unit 13 of the in-house point management system 1. In addition, the correction screen may be configured to be output by the output unit 16 when an instruction from the administrator is acquired by the instruction acquisition unit 14.

Although display examples D5 and D6 are shown as screens for the administrator, the screen for the administrator is not limited to the above. For example, when tallying up information on daily user emotions shown in display example D4, for example, tallying can be performed from the viewpoint of how the emotions of many users are distributed on a specific date, or tallying can be performed so that it is possible to confirm how emotions have changed over time for a specific user. In addition, the information on daily user emotions shown in display example D4 may have a function of tallying up characteristic changes for each user, and when a characteristic change is detected, it may be displayed prominently on the administrator screen or may be configured to notify the administrator. Examples of characteristic changes include, for example, registrations indicating negative emotions continuing for a specified number of days or more, and continuous input of negative characters into the free input field D43. The administrator screen may be changed as appropriate depending on the information that the administrator wants to grasp. In addition, a calculation formula, program, etc. for tallying may be set as appropriate depending on the information that the administrator wants to grasp.

[Processing procedure by the organizational activity management system]
A method of using the in-house point management system 1 will be described with reference to Figures 14 to 16. Figure 14 is a sequence diagram explaining the procedure of processing related to advance preparation of content by the administrator. Also, Figure 15 is a sequence diagram explaining the procedure when the user terminal 3 uses the in-house point management system 1. Furthermore, Figure 16 is a sequence diagram explaining the case where the administrator obtains information accumulated in the in-house point management system 1 as a result of the user terminal 3 using content presented by the in-house point management system 1.

The process for preparing content in advance by the administrator will be described with reference to Figure 14.

First, in step S01, the administrator operates the in-house point management system 1 to request that a registration screen for registering content be displayed. When the command acquisition unit 14 acquires a request from the administrator, in step S02, the output unit 16 of the in-house point management system 1 displays the registration screen. The registration screen may be managed, for example, by the management UI management unit 13.

In step S03, the administrator inputs information into the in-house point management system 1 using the displayed registration screen. The information input here may include various information for presenting the content to the user terminal 3, such as the content details, the content presentation (distribution) period, and the target users of the content. The input information may also include an instruction to stop or end the presentation of a particular piece of content. The input information is acquired by the command acquisition unit 14 and allocated to each of the units 21-25 included in the content-related functional unit 1A of the in-house point management system 1. In step S04, each of the units 21-25 updates various databases based on the acquired information. As a result, in step S05, content to be presented to the user terminal 3 is added or deleted.

Next, referring to FIG. 15, we will explain the procedure when the user terminal 3 uses the in-house point management system 1.

First, in step S11, the user launches an application associated with the in-house point management system 1 on the user terminal 3. This enables the user terminal 3 to receive and display content presented by the in-house point management system 1.

Next, in step S12, an information provision request accompanying the start of the application is sent from the user terminal 3 to the in-house point management system 1. When the in-house point management system 1 acquires this information provision request, in step S13, the UI management unit 21 of the in-house point management system 1 prepares an initial screen. The initial screen is a screen that allows transition to various information, for example, as in the display example D1 (see FIG. 8), and includes information that is considered important to the user (for example, the number of points owned information D12). In preparation for the initial screen, the UI management unit 21 acquires information necessary for displaying the initial screen from various servers such as the user information server 26 and the point information server 27 for the user terminal 3 (corresponding to the user) that requested the preparation of the initial screen, thereby preparing the information necessary for the initial screen. Then, when the information to be displayed as the initial screen is prepared, in step S14, the content output unit 12 of the in-house point management system 1 transmits the initial screen information to the user terminal 3. The initial screen information is acquired by the content acquisition unit 31 of the user terminal 3 and displayed by the content output unit 32. As a result, the user will be able to view the initial screen.

Next, assume that the user operates the user terminal 3 to instruct viewing of a specific content. As an example, assume that the user viewing the screen of the display example D1 selects one of the content selection tabs D11. In this case, in step S15, information specifying that the user has selected a specific content is acquired as an action selection result in the input information acquisition unit 33 of the user terminal 3. In step S16, the acquired action selection result is transmitted from the input information transmission unit 34 to the in-house point management system 1. In the in-house point management system 1, when this selection result is acquired in the user input information acquisition unit 11, in step S17, a display screen related to the content corresponding to the selection result is created. The display screen is a screen corresponding to the display examples D12 to D14, etc. In any of the display examples, as shown in the menu area D16 for the user to access various contents, the screen displayed on the user terminal 3 may include not only information related to one content but also various information. Therefore, in the in-house point management system 1, the UI management unit 21 works together with the other content management units 22 to 25 to create the display screen. Note that the division of roles between the various functional parts when configuring the display screen is not limited to this example.

When the display screen is prepared, in step S18, the content output unit 12 of the in-house point management system 1 transmits the display content information to the user terminal 3. The display content information is acquired by the content acquisition unit 31 of the user terminal 3, and in step S19, is displayed by the content output unit 32. As a result, the user can view the initial screen.

If the displayed content requires the input of some information, the user operates the user terminal 3 to input the specified information. In this case, in step S20, the information input by the user is acquired as input information in the input information acquisition unit 33 of the user terminal 3. In step S21, the acquired input information is transmitted from the input information transmission unit 34 to the in-house point management system 1. In the in-house point management system 1, when the user input information acquisition unit 11 acquires this input information, in step S22, the database corresponding to the input information is updated. The database may be updated, for example, by the content management unit that manages the input information. In addition, if the database does not need to be updated, this process may be omitted. After that, in the in-house point management system 1, updated content information to be displayed after acquiring the input information is created. Examples of the updated content include a screen indicating that the input information has been acquired, a screen showing the result of reflecting the information after acquiring the input information, an initial screen, and the like. The updated content may be predetermined. When the updated content is ready, in step S23, the updated content information is transmitted from the content output unit 12 of the in-house point management system 1 to the user terminal 3. The updated content information is acquired by the content acquisition unit 31 of the user terminal 3, and is displayed by the content output unit 32 in step S24. As a result, the user can view the updated content.

Of the above series of processes, the order of processes after the display of the initial screen (step S14) may be changed depending on the user's actions. Depending on the content, for example, the screen where the user inputs information may be repeated, or the user may perform an operation to return to the initial screen after viewing a particular content (document, etc.). Therefore, when the user performs some action on the user terminal 3 related to the use of the application, the user terminal 3 acquires this as input information and transmits it to the in-house point management system 1. On the other hand, when the in-house point management system 1 acquires input information from the user terminal 3, it performs some process according to the input information (for example, updating the database, etc.), generates content corresponding to the result as necessary, and outputs it to the user terminal 3. These processes continue until the use of the application on the user terminal 3 is terminated.

Next, with reference to FIG. 16, we will explain the processing steps when an administrator views the analysis results of data accumulated in the in-house point management system 1.

First, in step S31, the manager operates the in-house point management system 1 to request that an analysis screen be displayed, which serves as a start screen for displaying the analysis results. When the command acquisition unit 14 acquires a request from the manager, in step S32, the output unit 16 of the in-house point management system 1 displays the start screen (analysis screen). The analysis screen may be managed, for example, by the management UI management unit 13.

In step S33, the administrator inputs information specifying the content to be analyzed (the accumulated data to be viewed) to the in-house point management system 1 on the displayed analysis screen. The information input here may include information specifying the content to be analyzed, information specifying the content and scope to be analyzed, etc. The information input by the administrator is acquired by the command acquisition unit 14 and allocated to each of the units 21-25 of the content-related function unit 1A of the in-house point management system 1. In step S34, each of the units 21-25 displays a screen based on instructions from the administrator, such as a screen equivalent to display examples D5 and D6. If the administrator requests data output of the analysis results in step S35, the analysis results may be output as data to the administrator as shown in step S36.

[Action]
In the in-house point management system 1 as the in-organization activity management system according to the embodiment described above, the emotion registration management unit 243 of the motivation content management unit 24 creates content (emotion registration content) that enables members (users) in the organization to register emotion information relating to their own emotions regarding activities in the organization using their terminal devices (user terminals 3). The created content is transmitted from the in-house point management system 1 to the user terminal 3. When a user who operates the user terminal 3 refers to the content and registers emotion information, the user is given a predetermined in-organization currency (points).

In this way, by configuring the system so that points are awarded in exchange for users registering emotional information, users are encouraged to register emotional information. In addition, because users are encouraged to register emotional information and the information is stored in the information storage unit 1B, it becomes possible to appropriately grasp the user's emotional information, i.e., their state of motivation, by referring to the stored information.

Various studies have been conducted on using in-house currency such as in-house points to provide incentives for members' activities within an organization. However, sufficient study has not been conducted on understanding members' motivation using in-house currency. In contrast, in the in-house point management system 1 as the above-mentioned in-house activity management system, in-house points are awarded to users when they register emotional information by operating the user terminal 3, which encourages users to register emotional information. Furthermore, as the emotional information is registered and accumulated in the information storage unit 1B, the manager can have a wider understanding of the emotional information related to the members of the organization, and can therefore more appropriately understand the motivation state of the members.

Here, the content for emotion registration may allow the user to register emotion information for each day the user is active. Also, a configuration may be adopted in which a predetermined organizational currency is awarded when the user registers emotion information for each day the user is active. Such a configuration encourages users to register emotion information for each day the user is active. Therefore, emotion information for each day the user is active is accumulated in the information storage unit, enabling the administrator to more appropriately grasp changes in the user's emotions.

The content for emotion registration may be content that displays the user's active days in a calendar format, as shown in display example D4. The user may be able to register emotion information by selecting a specific day from the dates displayed in calendar format. This configuration further encourages the user to register emotion information for each active day. The user can also get an overview of the emotion information registered for each day, allowing the user to grasp changes in the registered emotion information.

The in-house point management system 1 further has an output unit 16 capable of extracting and outputting information stored in the information storage unit 1B, and more specifically, may be capable of outputting information relating to time-series changes in emotional information registered for each activity date for a specific user. With this configuration, information relating to time-series changes in emotional information for each user can be easily obtained. By understanding time-series changes in emotional information, for example, it becomes easier for the manager to understand changes in the psychological health of members.

In addition, the output unit 16 of the in-house point management system 1 can be configured to notify the administrator when the emotion information registered for each activity date for a specific user meets a specific condition. In this case, the administrator can quickly detect that the user's emotion information meets a specific condition. Therefore, for example, the administrator can quickly take some kind of action depending on the user's psychological health condition. As an example, if a specific condition is set to a registered emotion state that can detect that a user is in a persistent poor condition, the administrator can quickly detect the user's poor condition. In this case, it is possible to take prompt action, such as by interviewing the user early. By setting the specific condition according to the user's condition that the administrator wants to detect, the administrator can quickly grasp the various conditions of the user.

[Modification]
As described above, the present disclosure is not necessarily limited to the above-described embodiment, and various modifications are possible without departing from the gist of the present disclosure.

For example, each component of the in-house point management system 1 may be distributed across multiple computers. As an example, the information storage unit 1B may be realized by a server or the like separate from the other functional units.

The above display examples D1 to D6 are merely examples, and various modifications may be made. Display examples D1 to D6 are, for example, display examples assuming that the user terminal 3 is a small tablet terminal such as a smartphone, but the display format may be changed depending on the shape of the display screen of the terminal device. The in-house point management system 1 also has a function for identifying the type of terminal device, and may change or adjust the content information sent to the terminal device so that a screen display suitable for the type of terminal device is displayed.

The configuration of the content-related functional unit 1A and the information storage unit 1B can be changed as appropriate. The example described above is one example of the configuration of the content-related functional unit 1A and the information storage unit 1B. The type of content managed by the content-related functional unit 1A and the information stored in the information storage unit 1B can be changed depending on the type of content to be provided in the in-house point management system 1. In addition, in the above embodiment, the respective parts of the content-related functional unit 1A also manage the addition of points based on each content, but a separate functional unit such as a point processing unit that collectively grants, adds, subtracts, etc. points to users may also be provided.

1... in-house point management system, 1A... content-related function section, 1B... information storage section, 2... administrator, 3, 3A to 3C... user terminal, 11... user input information acquisition section, 12... content output section, 13... management UI management section, 14... command acquisition section, 15... control section, 16... output section, 21... UI management section, 22... health promotion content management section, 23... communication content management section, 24... motivation content management section, 25... business efficiency content management section, 26... user information server, 27... point information server, 28... content information server, 29... product information server, 31... content acquisition section, 32... content output section, 33... input information acquisition section, 34... input information transmission section.

Claims (4)

an intra-organization currency management unit that manages intra-organization currency that can be exchanged between members of the organization and between members of the organization;
a content management unit that manages content that can be presented to the terminal device used by the member;
a transmitting unit that transmits the content managed by the content management unit to the terminal device;
an input information acquisition unit that acquires input information input by the member to the terminal device in response to the content transmitted by the transmission unit;
an information storage unit for storing the acquired input information;
having
the content management unit manages , as the content, emotion registration content in which the members can register emotion information relating to their own emotions regarding activities within the organization;
The emotion registration content allows the member to register the emotion information for each activity day of the member,
the content management unit is configured to store, in the emotion registration content, specific emotion information selected from a plurality of candidates in the terminal device for each activity date of the member,
the organizational currency management unit grants a predetermined organizational currency to the member when the input information acquisition unit acquires, as the input information, emotion information registered by the member in the emotion registration content for each activity day of the member . 2. The organizational activity management system according to claim 1 , wherein the emotion registration content is content that displays the activity dates of the members in a calendar format, and the members can register the emotion information by selecting a specific day on the calendar. An output unit capable of extracting and outputting the information stored in the information storage unit,
The intra-organizational activity management system according to claim 1 , wherein the output unit is capable of outputting information relating to a time series change in the emotion information registered for each activity date relating to a specific member. An output unit capable of extracting and outputting the information stored in the information storage unit,
The intra-organizational activity management system according to claim 1 , wherein the output unit notifies a manager when the emotion information registered for each activity date relating to a specific member satisfies a specific condition.

Images