JP7619447B2 - Information processing device, information processing system, information processing method, and program - Google Patents

Description

The present disclosure relates to an information processing device, an information processing system, an information processing method, and a non-transitory computer-readable medium, and in particular to an information processing device, an information processing system, an information processing method, and a non-transitory computer-readable medium that provide a user with information regarding locations.

Technology has been proposed that provides users such as tourists with information according to the degree of congestion at a tourist spot. For example, Patent Document 1 discloses a surveillance terminal that checks congestion information from image information sent from a digital camera installed at a tourist spot and provides the congestion information to a tourist terminal in response to a request from the tourist terminal. Patent Document 2 discloses a method of linking surveillance camera video information, location information, and population density information, and providing a viewing user with video information that meets the location and population density conditions specified by the viewing user.

Technology has also been proposed to provide incentives to users located in uncrowded areas. For example, Patent Literature 3 discloses a method of calculating user density using user location information and creating an offer for users in areas with low user density with a discount higher than the standard discount associated with the store.

JP 2005-276036 A JP 2014-064241 A Special Publication No. 2016-505190

However, the methods described in the above-mentioned Patent Documents 1 to 3 are unable to recommend to the user places to go that match the user's personal information. Therefore, there is a problem in that it is difficult to encourage appropriate movement according to the degree of congestion while sufficiently increasing the user's satisfaction.

In view of the above-mentioned problems, the object of the present disclosure is to provide an information processing device, an information processing system, an information processing method, and a non-transitory computer-readable medium that encourage appropriate movement according to the level of congestion while sufficiently increasing user satisfaction.

An information processing device according to one aspect of the present disclosure includes:
A personal information acquisition means for acquiring personal information of at least one of a user and a person accompanying the user;
An environmental information acquisition means for acquiring environmental information including a congestion degree for each of a plurality of points;
a generating means for generating output information related to each of the plurality of locations based on the environmental information and the personal information;
and an output control means for outputting the output information to a user terminal used by the user.

An information processing system according to one aspect of the present disclosure includes:
A user terminal used by a user;
An information processing device;
The information processing device includes:
A personal information acquisition means for acquiring personal information of at least one of the user and a person accompanying the user;
An environmental information acquisition means for acquiring environmental information including a congestion degree for each of a plurality of points;
a generating means for generating output information related to each of the plurality of locations based on the environmental information and the personal information;
and an output control means for causing the user terminal to output the output information.

An information processing method according to one aspect of the present disclosure includes:
Acquire personal information of at least one of the user and the user's companion;
Acquire environmental information including a congestion degree for each of a plurality of points;
generating output information relating to each of the plurality of locations based on the environmental information and the personal information;
The output information is output to a user terminal used by the user.

According to one aspect of the present disclosure, there is provided a non-transitory computer-readable medium, comprising:
A personal information acquisition process for acquiring personal information of at least one of the user and the user's companion;
An environmental information acquisition process for acquiring environmental information including a congestion degree for each of a plurality of points;
a generation process for generating output information related to each of the plurality of locations based on the environmental information and the personal information;
and an output control process for outputting the output information to a user terminal used by the user.

The present disclosure makes it possible to provide an information processing device, information processing system, information processing method, and non-transitory computer-readable medium that encourage appropriate movement according to the level of congestion while sufficiently increasing user satisfaction.

1 is a block diagram showing a configuration of an information processing device according to a first embodiment. 4 is a flowchart showing a flow of an information processing method according to the first embodiment. FIG. 11 is a block diagram showing the overall configuration of an information processing system according to a second embodiment. FIG. 11 is a block diagram showing a configuration of a server according to a second embodiment. FIG. 11 is a block diagram showing a configuration of a user terminal according to the second embodiment. FIG. 11 is a block diagram showing a configuration of a point terminal according to a second embodiment. FIG. 11 is a sequence diagram showing the flow of a user registration process according to the second embodiment. FIG. 11 is a diagram illustrating an example of a personal information input screen displayed on a user terminal according to the second embodiment. FIG. 11 is a sequence diagram showing the flow of an output process according to the second embodiment. FIG. 11 is a diagram illustrating an example of a screen for additionally inputting personal information displayed on a user terminal according to the second embodiment. FIG. 11 is a diagram illustrating an example of a screen for additionally inputting personal information displayed on a user terminal according to the second embodiment. FIG. 11 is a diagram illustrating an example of output information displayed on a user terminal according to the second embodiment. FIG. 11 is a diagram illustrating an example of output information displayed on a user terminal according to the second embodiment. FIG. 11 is a diagram illustrating an example of output information displayed on a user terminal according to the second embodiment. FIG. 13 is a diagram showing an example of an input screen for inputting the importance of personal information displayed on a user terminal according to the third embodiment. FIG. 13 is a block diagram showing a configuration of a server according to a fourth embodiment. FIG. 13 is a diagram illustrating an example of output information displayed on a user terminal according to the fourth embodiment. FIG. 13 is a block diagram showing the overall configuration of an information processing system according to a fifth embodiment.

Hereinafter, an embodiment of the present disclosure will be described in detail with reference to the drawings. In each drawing, the same or corresponding elements are denoted by the same reference numerals, and duplicated explanations will be omitted as necessary for clarity of explanation.

<Embodiment 1>
First, a first embodiment of the present disclosure will be described. Fig. 1 is a block diagram showing a configuration of an information processing device 10 according to the first embodiment.
The information processing device 10 is an information processing device that provides information about locations to a user. A location is a location that the user can visit, for example, a specific location in a tourist spot or a recreational area, or a location where a facility such as a store is located. Here, the information processing device 10 is connected to a network (not shown). The network may be wired or wireless. In addition, a user terminal (not shown) used by the user is connected to the network. In other words, the information processing device 10 is connected to the user terminal via the network so as to be able to communicate with the user terminal.

The information processing device 10 includes a personal information acquisition unit 11, an environmental information acquisition unit 12, a generation unit 13, and an output control unit 14.

The personal information acquisition unit 11 is also called a personal information acquisition means. The personal information acquisition unit 11 acquires personal information of at least one of the user and the user's companion. A companion is a person who acts together with the user at a specified date and time, such as the user's family or friends. Personal information is personal information about that person. The personal information acquisition unit 11 supplies the acquired personal information to the generation unit 13.

The environmental information acquisition unit 12 is also called an environmental information acquisition means. The environmental information acquisition unit 12 acquires environmental information for each of a plurality of locations. The environmental information is information about the environment surrounding a location at a specified date and time. The environmental information includes at least the degree of congestion. The environmental information acquisition unit 12 supplies the acquired environmental information to the generation unit 13.

The generating unit 13 is also called a generating means. The generating unit 13 generates output information related to the locations based on the environmental information of each of the locations and the personal information. The output information related to the locations may be, for example, advertisements, recommendation information, or discount information for the locations or facilities at the locations. For example, the generating unit 13 first sets a priority for each of the locations based on the environmental information of each of the locations and the personal information. Here, the priority indicates the priority of information when output to a user terminal. Then, the generating unit 13 generates output information related to the locations based on the set priority. As an example, the generating unit 13 selects a location based on the priority, and generates discount information for the selected location as output information related to the location. The generating unit 13 supplies the generated output information to the output control unit 14.

The output control unit 14 is also called the output control means. The output control unit 14 outputs output information to the user terminal.

Figure 2 is a flowchart showing the flow of the information processing method according to the first embodiment. First, the personal information acquisition unit 11 of the information processing device 10 acquires personal information of at least one of the user and the user's companion (S10). Next, the environmental information acquisition unit 12 acquires environmental information including the degree of congestion for each of a plurality of locations (S11). Next, the generation unit 13 generates output information related to the locations based on the environmental information and the personal information. As an example, the generation unit 13 sets a priority for each location based on the environmental information and the personal information (S12), and generates output information related to the locations based on the priority (S13). Next, the output control unit 14 causes the user terminal to output the output information (S14).

Thus, according to embodiment 1, the information processing device 10 changes the information provided to the user based on the user's personal information and the degree of congestion at each location. This allows the user to obtain information on recommended locations that take into account both the congestion situation and personal information. This makes it possible to encourage appropriate travel while sufficiently increasing user satisfaction. As a result, it becomes easier to alleviate congestion and revitalize specific tourist spots, etc.

<Embodiment 2>
Next, a second embodiment of the present disclosure will be described.
3 is a block diagram showing the overall configuration of an information processing system 1000 according to the second embodiment. The information processing system 1000 is a computer system that provides information about locations to a user who is a tourist, thereby encouraging the user to move appropriately. The information processing system 1000 includes an information processing device (hereinafter referred to as a server) 100, a user terminal 200, and location terminals 400-1 to 400-n (n is a natural number equal to or greater than 1). The server 100, the user terminal 200, and the location terminals 400-1 to 400-n are connected to each other via a network N. Here, the network N is a wired or wireless communication line.

Here, the location terminals 400-1, 400-2, ... 400-n are installed at locations A1, A2, ... An, respectively. Locations A1 to An are specific locations in tourist or recreational areas, or locations where facilities such as shops are located, and have different location information from each other. For example, location A1 may be X Castle, location A2 may be Y Amusement Park, and location A3 may be Z Restaurant. Hereinafter, when referring to location terminals 400-1, 400-2, ... 400-n without distinction, they may be simply referred to as location terminals 400. Location terminal 400 transmits environmental information related to the installed location to server 100 via network N at specific time intervals or at a predetermined time.

The user terminal 200 is an information terminal used by a tourist (user) who is planning to visit one of the points A1 to An. The user terminal 200 registers personal information in advance in a user database (DB) (not shown) of the server 100 (user registration). The above personal information is personal information of a person associated with the user. A person associated with the user may be, for example, the user himself/herself, a companion of the user, or both. In the following, a person associated with the user may be referred to as a "user, etc."

Furthermore, when the user wishes to output information (output information) relating to a location, the user terminal 200 transmits an output request to the server 100 via the network N and receives the output information from the server 100. The user terminal 200 then outputs the received information. Here, the output may be a display or an audio output.

The server 100 receives personal information from the user terminal 200. As a result, the server 100 performs user registration. The server 100 also receives environmental information from the location terminals 400-1, 400-2, ... 400-n at each location. Then, in response to receiving an output request from the user terminal 200, the server 100 generates output information based on the personal information and environmental information, and transmits the output information to the user terminal 200 via the network N.

Here, the server 100 will be described in detail. FIG. 4 is a block diagram showing the configuration of the server 100 according to the second embodiment. The server 100 includes a storage unit 110, a memory 120, a communication unit 130, and a control unit 140.

The memory unit 110 is a storage device such as a hard disk or a flash memory. The memory unit 110 stores a program 111, a user DB 112, and a location DB 113. The program 111 is a computer program that implements the processing of the information processing method according to the second embodiment.

User DB 112 is a database that stores basic information related to a user. Specifically, user DB 112 stores information that associates a user ID 1121 with personal information 1122. Here, user ID 1121 is information that identifies a user.

The personal information 1122 includes at least one of the attribute information, location information, behavioral state information, behavioral history, health information, crowding tolerance, and schedule information of the user, etc. In this figure, as an example, the personal information 1122 includes the attribute information, location information, behavioral state information, and health information of the user, etc. The attribute information may include at least one of age, place of residence, sex, family structure, allergy information, religious information, inclination attribute, and preference information (hobbies and preferences). The location information is the location information of the user terminal 200 used by the user. The behavioral state information is information indicating the current behavioral state of the user, etc. The behavioral state may be, for example, moving, sightseeing, or eating. The health information is the body temperature, number of steps, blood pressure, heart rate, pulse rate, etc. of the user, etc. The health information may also include information on chronic illnesses and medical history of the user, etc., or information on examinations and vaccinations. The health information may indicate whether the user is in good or bad health, or whether the user is fatigued. The congestion tolerance is information indicating the degree to which a user can tolerate congestion.

The location DB 113 is a database that stores various information related to locations. Specifically, the location DB 113 includes a location ID 1131, environmental information 1132, and location information 1133.

Location ID 1131 is information that identifies a location.

Environmental information 1132 is information about the environment around a location at a specified date and time. For example, environmental information 1132 may further include at least one of the following in addition to the degree of congestion at the location: the weather around the location, whether or not an event is being held around the location, and attribute information of the event. Event attribute information may include the time period during which the event is held, the type of event (e.g., whether indoors or outdoors), the genre of the event, or the target audience of the event.

The location information 1133 includes basic information about the location or the facilities located at the location. The basic information may be business hours, products, services, location information, etc. The location information 1133 may also include advertisements, recommendation information, or discount information for facilities and attractions located around the location, in addition to or instead of the basic information.

The memory 120 is a volatile storage device such as a RAM (Random Access Memory), and is a storage area for temporarily storing information when the control unit 140 is operating. The communication unit 130 is a communication interface with the network N.

The control unit 140 is a processor, or control device, that controls each component of the server 100. The control unit 140 loads the program 111 from the storage unit 110 into the memory 120 and executes the program 111. In this way, the control unit 140 realizes the functions of a personal information acquisition unit 141, an environmental information acquisition unit 142, a generation unit 143, and an output control unit 144.

The personal information acquisition unit 141 is an example of the personal information acquisition unit 11 described above. The personal information acquisition unit 141 receives a user registration request from the user terminal 200 and performs user registration. The personal information acquisition unit 141 also receives an output request from the user terminal 200 via the network N.

Here, the personal information acquisition unit 141 acquires personal information of the user, etc., together with the user ID when receiving a user registration request, when receiving an output request, or at any other arbitrary timing. For example, the personal information acquisition unit 141 acquires attribute information input by the user from the user terminal 200 at a predetermined timing. The personal information acquisition unit 141 also acquires location information of the user terminal 200 from the user terminal 200 at a predetermined timing. In addition, when the personal information acquisition unit 141 acquires location information from the user terminal 200 at the time of an output request, the personal information acquisition unit 141 may generate behavioral state information based on the location information. Alternatively, the personal information acquisition unit 141 may generate behavioral state information based on schedule information. In addition, the personal information acquisition unit 141 may acquire schedule information of the user, etc., from a schedule management application that manages the schedule. In addition, the personal information acquisition unit 141 may acquire health information input by the user from the user terminal 200. In addition to or instead of this, the personal information acquisition unit 141 may acquire health information from a health care application that manages the health condition of the user, etc. The health care application may be an application that runs on the user terminal 200, and the personal information acquisition unit 141 may acquire health information from the health care application via an API (Application Programming Interface). The personal information acquisition unit 141 may estimate whether the acquired health information indicates poor health or fatigue. For example, the personal information acquisition unit 141 acquires a heart rate or pulse from the health care application, and estimates that the health information indicates poor health if the heart rate or pulse is outside a predetermined range. For example, the personal information acquisition unit 141 acquires the number of steps per day from the health care application, and estimates that the health information indicates fatigue (or poor health) if the number of steps per day is a predetermined amount greater than the average number of steps of the user. The personal information acquisition unit 141 may acquire health information via the user terminal 200 from a wearable terminal (not shown) that is worn by the user and connected to the user terminal 200 via short-range wireless communication such as Bluetooth (registered trademark). The personal information acquisition unit 141 may also acquire measurement information from the user terminal 200 measured by a wearable terminal connected to the user terminal 200 via Bluetooth or the like, and estimate health information based on the measurement information.

When the personal information 1122 includes a behavioral history, the personal information acquisition unit 141 may generate the behavioral history based on the location history of the user terminal 200 or the schedule information described above. Alternatively, the personal information acquisition unit 141 may generate the behavioral history from the purchase history of the user, etc. The personal information acquisition unit 141 may acquire the purchase history of the user, etc. from an application that manages the purchase history.

If the personal information 1122 includes congestion tolerance, the personal information acquisition unit 141 may acquire the congestion tolerance input by the user from the user terminal 200, or may estimate the congestion tolerance based on behavioral history or health information.

The personal information acquisition unit 141 registers personal information acquired from the user terminal 200, and personal information obtained by estimating or generating based on the information acquired from the user terminal 200, in the user DB 112 in association with the user ID.

The environmental information acquisition unit 142 is an example of the environmental information acquisition unit 12 described above. The environmental information acquisition unit 142 acquires environmental information for each of the multiple points A1 to An together with the point ID at a predetermined timing. For example, the environmental information acquisition unit 142 receives a captured image generated by capturing a scene outside the point terminal 400 from each point terminal 400 via the network N. The environmental information acquisition unit 142 then detects a person area from the captured image and calculates the number of people present in a predetermined space, that is, the population density. The environmental information acquisition unit 142 then calculates the congestion degree based on the population density. For example, the environmental information acquisition unit 142 calculates the congestion degree so that the higher the population density, the higher the congestion degree. This allows the environmental information acquisition unit 142 to acquire the congestion degree. The environmental information acquisition unit 142 may then analyze that the popularity is high when the congestion degree is equal to or greater than a predetermined value, and that the popularity is low when the congestion degree is less than the predetermined value. Furthermore, the environmental information acquisition unit 142 receives and acquires information on the weather, whether or not an event is taking place, and attribute information of the event from each location terminal 400. The environmental information acquisition unit 142 registers the acquired environmental information in the location DB 113 in association with a location ID.

The generation unit 143 is an example of the above-mentioned generation unit 13. The generation unit 143 sets a priority for each of the multiple locations A1 to An based on the environmental information for each of the multiple locations A1 to An and personal information.

For example, the following priority setting rules are given:
(1) For a user who is in poor health, the generation unit 143 may set a lower priority for a location with a higher degree of congestion. Specifically, when the health information indicates poor health (or fatigue), the generation unit 143 may set a higher priority for a location with a degree of congestion less than a predetermined threshold than for a location with a degree of congestion equal to or greater than the threshold. This allows the server 100 to preferentially provide information about vacant locations to a user who is in poor health, thereby encouraging the user who is in poor health to move to a vacant location. As a result, congestion can be appropriately alleviated while satisfying the needs of the user who is in poor health.
(2) The generation unit 143 may set a lower priority to a location that is more crowded, even if the user, etc. includes elderly people or young children or if the user, etc. prefers empty places.
(3) For a user who is in good health, the generation unit 143 may give a higher priority to a location with a higher degree of congestion. Specifically, when the health information does not indicate poor health (or fatigue), the generation unit 143 may set the priority of a location with a degree of congestion equal to or greater than a predetermined threshold higher than the priority of a location with a degree of congestion less than the threshold. This allows the server 100 to preferentially provide information on popular locations, even if they are crowded, to users who are in good health, thereby making it possible to further activate popular locations.
(4) The generation unit 143 may set the priority of a sunny location higher than the priority of a location with bad weather, and may set the increase in priority to be larger for a user who is in poor health than for a user who is not in poor health. The generation unit 143 may set the priority of a location with a mild climate or a location with a temperature within a predetermined range higher than the priority of a location with an unstable climate or a location with a temperature outside the predetermined range. The generation unit 143 may set the increase in priority to be larger for a user who is in poor health than for a user who is not in poor health.
(5) In addition, if there is a food that the user cannot eat due to food allergies or religious reasons, the generation unit 143 may lower, by a predetermined amount, the priority of a location that has a restaurant that serves dishes containing that food.
(6) When the genre of an event held at a location correlates with the user's hobbies and preferences, the generation unit 143 may increase the priority of the location by a predetermined amount. Note that the generation unit 143 may set the priority to be increased by a larger amount as the degree of correlation increases.
(7) If the user is luxury-oriented, the generation unit 143 may increase, by a predetermined amount, the priority of a location that has a store with a high average price.
(8) If a user suffers from hay fever, the generation unit 143 may increase the priority of a location where an event is held indoors compared to outdoors.
(9) The generation unit 143 may predict the user's near future behavior state based on the user's current behavior state and schedule information, and if an event to be held is correlated with the predicted behavior state, may increase the priority of the location by a predetermined amount. For example, for a user who is "moving (to a destination)", the generation unit 143 may increase the priority of locations near the destination by a predetermined amount. This allows the server 100 to provide the user with information that meets the immediate needs of the user, etc.

The generation unit 143 may also set a priority for each location based on the current time, environmental information for each location, and personal information of the user, etc. For example, the generation unit 143 may increase the priority of a location where a gourmet event is being held by a predetermined amount for a user who is about to eat. This also enables the server 100 to provide the user with information that matches the immediate needs of the user, etc.

The generation unit 143 then generates output information about the points based on the priority.
Specifically, first, the generation unit 143 selects at least one location from the locations A1 to An based on the priority. The generation unit 143 may select the location with the highest priority, or may select a predetermined number of locations with the highest priority. The generation unit 143 may also select a location with a priority equal to or higher than a predetermined threshold.

Next, the generation unit 143 generates output information related to the selected location. For example, the generation unit 143 generates, as output information, location information 1133 associated with the selected location in the location DB 113. Note that, if multiple pieces of location information 1133 are stored for one selected location, a predetermined number of pieces of location information 1133 may be selected based on the personal information, and output information including the selected location information 1133 may be generated.

In this way, the generation unit 143 can set priorities based on environmental information and personal information and generate information personalized for the user.

The output control unit 144 is an example of the output control unit 14 described above. The output control unit 144 causes the user terminal 200 to output output information. For example, the output control unit 144 may transmit output information to the user terminal 200 and cause the display unit 240 of the user terminal 200 to display the output information. The output control unit 144 may also transmit output information to the user terminal 200 and cause an audio output unit (not shown) of the user terminal 200 to output the output information as audio. In this embodiment 2, when the output control unit 144 receives an output request from the user terminal 200, it causes the output information to be output to the user terminal 200.

However, even if the output control unit 144 has not received an output request, it may transmit output information to the user terminal 200 at a predetermined timing and cause the user terminal 200 to output the output information. In this case, the output control unit 144 may cause the user terminal 200 to output the output information only when the user is currently at a location that is not preferable for the user (or a companion), and may encourage the user to move to a more preferable location. In other words, the output control unit 144 may not cause the user terminal 200 to output the output information when the user is currently at a location that is preferable for the user (or a companion). Specifically, the output control unit 144 may cause the user terminal 200 of a user whose location has a priority below a predetermined threshold to output the output information, and may not cause the user terminal 200 of a user whose location has a priority equal to or higher than the threshold to output the output information. This makes it possible to avoid excessively encouraging the user to move to another location, and to further increase the user's satisfaction. For example, it is possible to encourage only a user who is in poor physical condition and is in a crowded place to move to an empty location. The output control unit 144 may also determine whether to output the output information by comparing the priority of the location information on which the output information is based with the priority of the user's current location. For example, the output control unit 144 may determine to output the output information when the priority of the location information on which the output information is based is equal to or higher than the priority of the user's current location. Conversely, the output control unit 144 may determine not to output the output information when the priority of the location information on which the output information is based is lower than the priority of the user's current location.

In addition, the output control unit 144 may have a function to output an input means for personal information to the user terminal 200.

Next, the user terminal 200 will be described in detail. FIG. 5 is a block diagram showing the configuration of the user terminal 200 according to the second embodiment. The user terminal 200 includes a memory unit 220, a communication unit 230, a display unit 240, an input unit 250, and a control unit 260.

The memory unit 220 is a storage device in which programs for realizing each function of the user terminal 200 are stored. The communication unit 230 is a communication interface with the network N. The display unit 240 is a display device. The input unit 250 is an input device that accepts input. The display unit 240 and the input unit 250 may be configured integrally, such as a touch panel. The control unit 260 controls the hardware of the user terminal 200.

For example, in response to receiving an input screen for personal information from the server 100 via the communication unit 230, the control unit 260 displays the received input screen on the display unit 240. Furthermore, when the control unit 260 accepts input of personal information via the input unit 250, it transmits a user registration request including the personal information to the server 100 via the communication unit 230. Furthermore, the control unit 260 transmits an output request to the server 100 via the communication unit 230. Then, in response to receiving output information from the server 100 via the communication unit 230, the control unit 260 displays the received output information on the display unit 240.

Next, the location terminal 400 will be described in detail. FIG. 6 is a block diagram showing the configuration of the location terminal 400 according to the second embodiment. The location terminal 400 includes a camera 410, a memory unit 420, a communication unit 430, a display unit 440, an input unit 450, and a control unit 460.

The camera 410 is an imaging device that takes images according to the control of the control unit 460. The memory unit 420 is a storage device in which programs for realizing each function of the location terminal 400 are stored. The communication unit 430 is a communication interface with the network N. The display unit 440 is a display device. The input unit 450 is an input device that accepts input. The display unit 440 and the input unit 450 may be configured integrally, such as a touch panel. The control unit 460 controls the hardware of the location terminal 400.

The control unit 460 controls the camera 410 to capture images of the surrounding scenery at a specified time interval or at a predetermined time. The control unit 460 then transmits the captured images together with the location ID to the server 100 via the communication unit 430. The control unit 460 also transmits the location information received from the input unit 450 together with the location ID to the server 100 via the communication unit 430.

Figure 7 is a sequence diagram showing the flow of the user registration process according to the second embodiment. First, the user terminal 200 transmits a user registration request to the server 100 (S100). The output control unit 144 of the server 100 transmits an input area for personal information (also called an input screen) to the user terminal 200 and displays it on the user terminal 200 (S101). Alternatively, the output control unit 144 of the server 100 may output a voice input means for personal information to the user terminal 200. Here, the user performs an input operation for personal information using the input unit 250 of the user terminal 200 (S102). The user terminal 200 that has received the input operation transmits the input personal information to the server 100 (S103). As a result, the personal information acquisition unit 141 of the server 100 receives the personal information input in the input area from the user terminal 200. The personal information acquisition unit 141 of the server 100 that has received the personal information issues a user ID, associates the user ID with the personal information, and registers the user ID in the user DB 112 (S104). The personal information acquisition unit 141 of the server 100 then notifies the user terminal 200 of the user ID (S105).

Figure 8 is a diagram showing an example of a personal information input screen displayed on the user terminal 200 according to embodiment 2. The display unit 240 of the user terminal 200 displays input areas for personal information required for user registration. For example, the display unit 240 displays areas for inputting attribute information, whether to permit use of the location information of the user terminal 200, whether to permit use of the behavioral history, and whether to permit use of schedule information by a schedule app. In this figure, input areas for age, sex, place of residence, family structure, allergies, religion, and hobbies and preferences are shown as input areas for attribute information. In addition, the display unit 240 may also include an input area for health information.

The user can also register a companion via this screen. When the user registers a companion, the display unit 240 may display an input area for the companion's personal information.

9 is a sequence diagram showing the flow of the output process according to the second embodiment. In this figure, for the sake of explanation, the number of point terminals 400 is two, but this is not limited to this. First, each of the point terminals 400-1 and 400-2 transmits a point ID and information on the presence or absence of an event and event attributes to the server 100 via the network N (S110). The environmental information acquisition unit 142 of the server 100 that has received this information associates the point ID with the information on the presence or absence of an event and the event attributes, and registers them in the point DB 113 (S111). Note that the information on the presence or absence of an event and the event attributes is part of the environmental information. Next, each of the point terminals 400-1 and 400-2 takes a picture of the surrounding scenery (S112), and transmits the point ID and the captured image to the server 100 via the network N (S113). The environmental information acquisition unit 142 of the server 100 that has received the point ID and the captured image calculates the congestion level of the point (S114). Then, the environmental information acquisition unit 142 associates the spot ID with the congestion degree and registers them in the spot DB 113 (S115).

The user terminal 200 transmits an output request including the user ID to the server 100 via the network N (S116). At this time, the output request may include additional personal information. The additional personal information may include, but is not limited to, location information of the user terminal 200 and health information of the user, etc. The personal information acquisition unit 141 of the server 100 that has received the additional personal information associates the user ID with the additional personal information and registers it in the user DB 112 (S117). Then, the generation unit 143 of the server 100 sets a priority for each point based on the personal information associated with the user ID registered in the user DB 112 and the environmental information of each point registered in the point DB 113 (S118). Then, the generation unit 143 of the server 100 selects a point based on the priority and generates output information based on the point information 1133 of the selected point (S119). The output control unit 144 of the server 100 transmits the output information to the user terminal 200 via the network N (S120). The user terminal 200 that has received the output information displays the output information on the display unit 240 (S121).

Furthermore, in step S115 of FIG. 9, in response to the server 100 receiving an output request including a user ID, the server 100 may transmit an additional input screen for personal information to the user terminal 200 that originated the output request.

Figure 10 is a diagram showing an example of an additional input screen for personal information displayed on the user terminal 200 according to the second embodiment. In Figure 10, the display unit 240 displays a message prompting the user to input the current health condition. The display unit 240 further displays an input area in which a specific condition can be selected from a plurality of health conditions. As an example, the input area is configured so that the user can select one health condition by tapping one health condition from "good/normal/slightly poor/very poor". The input area may also be configured so that the user can input the degree of the health condition in detail by swiping a bar indicating the degree of the health condition with a finger.

An input area for "Confirm" is displayed on the display unit 240. In response to the user selecting the input area, the user terminal 200 transmits the input health information together with the user ID to the server 100.

Furthermore, when the output control unit 144 of the server 100 acquires health information from the above-mentioned wearable terminal via the user terminal 200, the additional input screen as shown in Figure 10 may be omitted.

The personal information to be added may also be the current mood, including the current health condition. FIG. 11 is a diagram showing an example of an additional input screen for personal information displayed on the user terminal 200 according to the second embodiment. In FIG. 11, the display unit 240 displays a message prompting the user to input the current mood. The display unit 240 further displays an input area in which a specific state can be selected from among a plurality of states for each of a plurality of items including the health condition. Examples of the items include the degree of relaxation (or excitement), the degree of thriftiness (or luxury), the degree of preference for children's (or adults') events, the degree of preference for indoor (or outdoor) events, or the degree of crowding that can be tolerated (crowd tolerance). In this figure, each input area may be configured so that the user can enter the conditions for each item in detail by swiping the bar indicating the degree with his/her finger.

Furthermore, when a user inputs additional personal information using an additional input screen such as that shown in FIG. 11, the input of personal information at the time of user registration as shown in step S102 in FIG. 7 may be omitted.

FIG. 12 is a diagram showing an example of output information displayed on the user terminal 200 according to the second embodiment. As shown in FIG. 12, the output information may be discount information for the selected location. At this time, the generating unit 143 of the server 100 generates discount information for the store related to the selected location as output information. The discount information may include information on the discount rate according to the priority of the location. This can effectively encourage the user to move to a location with a high priority that is in line with the user's hobbies and preferences. The discount rate may also be determined according to the degree of congestion at the location. For example, the generating unit 143 may set a higher discount rate for a user who is in poor health and wants to go to a place that is not crowded, as the degree of congestion is lower. On the other hand, the generating unit 143 may set a higher discount rate for a user who is in good health and wants to go to a popular place even if it is crowded, as the degree of congestion is higher. This can effectively gather people at an empty location.

Figure 13 is a diagram showing an example of output information displayed on the user terminal 200 according to the second embodiment. As shown in Figure 13, the output information may include information indicating the congestion status of the selected location in addition to discount information for stores related to the location. This makes it possible to effectively encourage the user to move to less crowded locations or locations that should be activated.

Figure 14 is a diagram showing an example of output information displayed on the user terminal 200 in embodiment 2. For example, the output information may include location information of a plurality of locations and information specifying the display order or display mode of each location information. The above-mentioned display order or display mode is the display order or display mode when displayed on the user terminal 200. In this case, the generation unit 143 of the server 100 may determine the display order or display mode of each location information based on the priority.

In addition, in this figure, the display unit 240 displays location information of locations selected based on each of the features preferred by the user, etc. (e.g., saving, close, relaxing) in a display order according to the degree of congestion. In the display unit 240, location information of locations selected based on one of multiple features may be actively displayed, and the remaining features may be inactively displayed. In this figure, location information selected based on "saving" is actively displayed and displayed in a display order according to "degree of congestion". Meanwhile, location information selected based on "close" and "relaxing" is inactively displayed (i.e., hidden). The user may be able to switch between a screen corresponding to the actively displayed feature and a screen corresponding to the inactively displayed feature by tapping a tab indicating the feature.

In this case, for example, the following processing may be performed in the server 100. First, the generation unit 143 of the server 100 extracts features preferred by the user, etc., based on the personal information of the user, etc. Then, the generation unit 143 sets a first priority for each location, based on the degree of correlation between the feature and the environmental information of each location, for each feature. The generation unit 143 also sets a second priority for each location, based on the degree of congestion at each location. Then, the generation unit 143 selects up to a predetermined number of locations with the highest first priority, for each feature. The generation unit 143 generates output information such that the location information of the locations selected for each feature is displayed in a display order according to the second priority.

Thus, according to embodiment 2, the information provided to the user is changed depending on the personal information of the user etc. and environmental information for each location, which includes at least the degree of congestion. This allows the user to obtain information on recommended locations taking into account both the location's environment and personal characteristics. This makes it possible to encourage appropriate movement while sufficiently increasing the user's satisfaction. In particular, when the personal information of the user etc. includes health information, the user can be encouraged to move appropriately according to his or her health condition. This makes it possible to alleviate congestion and revitalize specific tourist spots etc. while increasing user satisfaction.

<Embodiment 3>
Next, a third embodiment of the present disclosure will be described. The server 100 according to the third embodiment has basically the same configuration and function as the server 100 according to the second embodiment. However, the third embodiment differs from the second embodiment in that the importance of the personal information of the accompanying person relative to the personal information of the user is taken into consideration when setting the priority of each location.

In the third embodiment, the personal information acquisition unit 141 acquires the personal information of the user, the personal information of the accompanying person, and the importance information described above. The method of acquiring the personal information of the user and the accompanying person is the same as in the second embodiment, and therefore the explanation is omitted.

Here, the output control unit 144 of the server 100 causes the user terminal 200 to display an input screen for inputting the importance level in step S101 of Fig. 7 or step S116 of Fig. 9. Fig. 15 is a diagram showing an example of an input screen for inputting the importance level of personal information displayed on the user terminal 200 in the third embodiment.

As shown in FIG. 15, the display unit 240 displays an input area for the importance of the user's personal information and an input area for the importance of the companion's personal information. This input screen is designed to accept addition or subtraction operations from the user to change the value of each importance. Note that this input screen may be adjusted so that the importance of the user's personal information and the importance of the personal information of all companions add up to 1. Furthermore, a "Confirm" input area is displayed on the display unit 240. In response to the user selecting this input area, the user terminal 200 transmits the input information on the importance of the user's personal information and the information on the importance of the companion's personal information to the server 100 together with the user ID.

The generation unit 143 sets a priority for each location based on the environmental information for each location, the user's personal information, the companion's personal information, and the received importance. For example, the generation unit 143 first generates personal information for a group from the user's personal information and the companion's personal information weighted by the importance. The generation unit 143 then sets a priority for each location based on the environmental information for each location and the personal information for the group.

Thus, according to the third embodiment, the generation unit 143 of the server 100 can set priorities based on personal information weighted by the importance between the personal information of the user and the personal information of the accompanying person. Therefore, information that more appropriately reflects the intentions of the group can be provided to the user.

<Embodiment 4>
Next, a fourth embodiment of the present disclosure will be described. The fourth embodiment is characterized in that the output information is route guidance information.

Figure 16 is a block diagram showing the configuration of the server 100a according to the fourth embodiment. The server 100a includes a memory unit 110a and a control unit 140a instead of the memory unit 110 and the control unit 140. The memory unit 110a stores a program 111a instead of the program 111. The program 111a is a computer program in which the processing of the information processing method according to the fourth embodiment is implemented.

The control unit 140a differs from the control unit 140 in that it has a navigation setting unit 145 and a generation unit 143a instead of the generation unit 143.

When the navigation setting unit 145 receives an output request from the user terminal 200, it acquires information on the departure point and destination point specified by the user terminal 200. The information on the departure point and destination point may be included in the output request. The information on the departure point may be the current location information of the user terminal 200, i.e., the current location of the user terminal 200.

The generating unit 143a sets the priority of each point in the same manner as the generating unit 143. The generating unit 143a generates route guidance information from the starting point to the destination point as output information based on the priority of each point. Specifically, first, the generating unit 143a searches for a plurality of routes from the starting point to the destination point. The generating unit 143a calculates an index I for each route based on the distance of the route and the priority of the waypoint included in the route. The index I is an index indicating the desirability of the route to the user when the route is selected. The index I may be calculated so that the shorter the distance of the route is, the larger the index I is, and the higher the priority of the waypoint included in the route is, the larger the index I is. The generating unit 143a selects the route with the largest value of the index I as the optimal route, and generates route guidance information to the optimal route as output information. The generating unit 143a may generate route guidance information for each of the routes with the top predetermined values of the index I, and generate output information including this route guidance information.

Figure 17 is a diagram showing an example of output information displayed on the user terminal 200 according to the fourth embodiment. The display unit 240 of the user terminal 200 displays points A to I, the starting point, and the destination. The display unit 240 displays route R1 with the highest index I value and route R2 with the next highest index I value. Route R1 is a route that passes through points F and G, and route R2 is a route that passes through points H and I. Here, the distances of routes R1 and R2 are almost the same, but the points F and G included in route R1 have a higher priority than the points H and D included in route R2, so that route R1 has a higher index I than route R2. Therefore, the user terminal 200 gives priority to guiding route R1 over route R2. As shown in Figure 17, route R1 may be highlighted more than route R2, but route R2 may be omitted. In this way, the server 100a can provide route guidance information for a route that is preferred by the user. For example, a user can reach a destination while avoiding crowded places.

The generation unit 143a of the server 100a may also generate, as output information, route guidance information for route R1 that includes location information for at least one of points F, G, and points near points F and G included in route R1. The location information may be, for example, information about sightseeing at that location. The sightseeing information may include store information or discount information (coupon information). The display unit 240 of the user terminal 200 that receives such output information displays location information for points along the route guidance information for route R1. This enables the server 100a to encourage the user to stop at a specified location during their travel.

<Embodiment 5>
Next, a fifth embodiment of the present disclosure will be described. The fifth embodiment is characterized in that the server acquires personal information of the user, etc. from an external device in addition to the user terminal 200.

Figure 18 is a block diagram showing the overall configuration of an information processing system 1000b according to embodiment 5. In addition to the configuration of the information processing system 1000, the information processing system 1000b includes one or more external devices 500.

The external device 500 is an information processing device that is connected to the network N and stores some or all of the personal information of the user, etc. For example, the external device 500 may store medical history and medical interview information at a hospital. The external device 500 may transmit the medical history and medical interview information of the user, etc., as health information, associated with a user ID, to the server 100 via the network N at a predetermined timing. For example, the external device 500 may operate a schedule management application or a health care application, and accumulate schedule information and health information of the user, etc., acquired by these operations. The external device 500 may transmit the user ID, schedule information, and health information to the server 100 via the network N at a predetermined timing. For example, the external device 500 may operate an application that manages purchase history, and store the purchase history of the user, etc., acquired by this operation.

In addition, a thermo camera for measuring the body temperature of a user or the like may be installed at each point of the information processing system 1000b, and when the user or the like visits each point, a captured image of the user's face and the body temperature may be transmitted to the external device 500. For example, the external device 500 may register the user's face information in a face information DB in association with the user ID, and the external device 500 may perform face authentication using the captured image and face information. The external device 500 may then associate the body temperature as health information with the user ID of the user whose face authentication was successful, and transmit it to the server 100 via the network N.

In addition, a facial recognition terminal may be installed at each location of the information processing system 1000b, and when a user or the like visits each location, the facial recognition terminal may transmit a user ID and a visit history to the server 100 via the network N. The server 100 may then register the visit history as a behavioral history in the user DB 112 in association with the user ID.

In addition, a facial payment terminal may be installed at each location of the information processing system 1000b, and when a user makes a payment at a store, the facial payment terminal may transmit the user ID and payment history to the server 100 via the network N. The server 100 may then register the payment history as a purchase history in the user DB 112 in association with the user ID.

In addition, thermal cameras, facial recognition terminals, or facial payment terminals may not be installed only at points A1 to An.

Thus, according to embodiment 5, the server 100 can collect personal information of users, etc. from various devices including the user terminal 200, thereby improving the accuracy of priority setting and providing more appropriate information to the user.

The present disclosure is not limited to the above embodiment, and can be appropriately modified within the scope of the present disclosure. For example, in the above embodiment, the environmental information acquisition unit 142 of the server calculates the congestion degree based on the captured image acquired from the location terminal 400. However, the information on which the congestion degree is calculated is not limited to the captured image. For example, the location terminal 400 may have a CO ₂ sensor and transmit information on the CO ₂ concentration measured using the CO ₂ sensor to the server 100. In this case, the environmental information acquisition unit 142 of the server 100 may calculate the congestion degree based on the CO ₂ concentration. For example, the environmental information acquisition unit 142 of the server 100 may acquire congestion degree information input to the location terminal 400 by staff at each location by receiving it from each location terminal 400. For example, the environmental information acquisition unit 142 of the server 100 may acquire congestion information of each location from an external device 500 that stores congestion information, and calculate the congestion degree of each location based on the congestion information. Also, for example, the server 100 may calculate the population density at each point from the position information of the user terminal 200, and calculate the degree of congestion at each point based on the population density.

In the above embodiment, the output control unit 144 of the server 100 outputs the output information to the display unit 240 of the user terminal 200. However, instead of or in addition to this, the output control unit 144 may output the output information to an output unit of an information terminal (not shown) connected to the user terminal 200 by short-range wireless communication such as Bluetooth (registered trademark). Specifically, the output control unit 144 transmits the output information to the user terminal 200, the user terminal 200 transmits the output information to the information terminal, and the information terminal outputs the output information to its display unit or audio output unit. The information terminal may be a wearable terminal worn by the user, such as AR (Augmented Reality) glasses or MR (Mixed Reality) glasses, or a smart watch.

In the above embodiment, the configuration has been described as hardware, but the present disclosure is not limited to this. Any processing of the present disclosure can also be realized by causing a CPU to execute a computer program.

In the above examples, the program includes instructions (or software code) that, when loaded into a computer, cause the computer to perform one or more functions described in the embodiments. The program may be stored on a non-transitory computer-readable medium or a tangible storage medium. By way of example and not limitation, the computer-readable medium or tangible storage medium includes random-access memory (RAM), read-only memory (ROM), flash memory, solid-state drive (SSD) or other memory technology, CD-ROM, digital versatile disc (DVD), Blu-ray (registered trademark) disk or other optical disk storage, magnetic cassette, magnetic tape, magnetic disk storage or other magnetic storage device. The program may be transmitted on a transitory computer-readable medium or communication medium. By way of example and not limitation, the transitory computer-readable medium or communication medium includes electrical, optical, acoustic, or other forms of propagating signals.

A part or all of the above-described embodiments can be described as, but is not limited to, the following supplementary notes.
(Appendix 1)
A personal information acquisition means for acquiring personal information of at least one of a user and a person accompanying the user;
An environmental information acquisition means for acquiring environmental information including a congestion degree for each of a plurality of points;
a generating means for generating output information related to each of the plurality of locations based on the environmental information and the personal information;
and an output control means for outputting the output information to a user terminal used by the user.
(Appendix 2)
The information processing device according to claim 1, wherein the generating means sets a priority for each of the plurality of locations based on the environmental information for each of the plurality of locations and the personal information, and generates the output information based on the priority.
(Appendix 3)
The information processing device according to claim 2, wherein the environmental information further includes at least one of weather around each of the plurality of points, presence or absence of an event, and attribute information of the event.
(Appendix 4)
The output control means causes the user terminal to display an input area for the personal information,
The information processing device according to claim 2 or 3, wherein the personal information acquisition means receives the personal information input in the input area from the user terminal.
(Appendix 5)
The information processing device according to any one of appendices 2 to 4, wherein the personal information includes at least one of attribute information, health information, congestion tolerance, location information, behavior history, current behavior state, and schedule information.
(Appendix 6)
The information processing device according to claim 5, wherein the personal information acquisition means acquires the health information from a health care application that manages a health condition of the person.
(Appendix 7)
The information processing device described in Appendix 5 or 6, wherein, when the health information indicates poor health, the generation means sets a priority of a location where the congestion level is less than a predetermined threshold higher than a priority of a location where the congestion level is equal to or greater than the threshold.
(Appendix 8)
The information processing device according to any one of appendixes 5 to 7, wherein, when the health information does not indicate poor health, the generation means sets a priority of a location where the congestion level is equal to or greater than a predetermined threshold value higher than a priority of a location where the congestion level is less than the threshold value.
(Appendix 9)
the personal information acquiring means acquires personal information of the user, personal information of the accompanying person, and information on the importance of the personal information of the accompanying person relative to the personal information of the user;
The information processing device according to any one of appendixes 2 to 8, wherein the generation means sets a priority of each of the plurality of locations based on the environmental information of each of the plurality of locations, personal information of the user, personal information of the companion, and the importance.
(Appendix 10)
The information processing device according to any one of claims 2 to 9, wherein the generation means sets a priority of at least one of the plurality of locations based on a current time, environmental information of each of the plurality of locations, and the personal information.
(Appendix 11)
The information processing device according to any one of claims 2 to 10, wherein the generating means selects at least one location from the plurality of locations based on the priority, and generates discount information for a store associated with the at least one location.
(Appendix 12)
The information processing device according to claim 11, wherein the discount information of a store related to the at least one location includes information of a discount rate according to the priority of the at least one location.
(Appendix 13)
The information processing device according to any one of appendixes 2 to 12, wherein the generation means determines a display order or a display mode of information related to the location when the information is displayed on the user terminal based on the priority.
(Appendix 14)
The information processing device according to any one of claims 2 to 13, wherein the output control means outputs the output information to a user terminal used by a user located at a point where the priority is less than a predetermined threshold value.
(Appendix 15)
The information processing device according to any one of appendixes 2 to 14, wherein the generation means generates, as the output information, route guidance information from a starting point specified by the user terminal or a current location of the user terminal to a destination point specified by the user terminal based on the priority of each of the plurality of points.
(Appendix 16)
A user terminal used by a user;
An information processing device;
The information processing device includes:
A personal information acquisition means for acquiring personal information of at least one of the user and a person accompanying the user;
An environmental information acquisition means for acquiring environmental information including a congestion degree for each of a plurality of points;
a generating means for generating output information related to each of the plurality of locations based on the environmental information and the personal information;
and an output control means for causing the user terminal to output the output information.
(Appendix 17)
Acquire personal information of at least one of the user and the user's companion;
Acquire environmental information including a congestion degree for each of a plurality of points;
generating output information relating to each of the plurality of locations based on the environmental information and the personal information;
and outputting the output information to a user terminal used by the user.
(Appendix 18)
A personal information acquisition process for acquiring personal information of at least one of the user and the user's companion;
An environmental information acquisition process for acquiring environmental information including a congestion degree for each of a plurality of points;
a generation process for generating output information related to each of the plurality of locations based on the environmental information and the personal information;
and an output control process for outputting the output information to a user terminal used by the user.

REFERENCE SIGNS LIST 10 Information processing device 11, 141 Personal information acquisition unit 12, 142 Environmental information acquisition unit 13, 143 Generation unit 14, 144 Output control unit 100, 100a Server 110 Storage unit 111 Program 112 User DB
1121 User ID
1122 Personal information 113 Point DB
1131 Location ID
1132 Environmental information 1133 Location information 120 Memory 130 Communication unit 140, 140a Control unit 200 User terminal 220 Storage unit 230 Communication unit 240 Display unit 250 Input unit 260 Control unit 400 Location terminal 410 Camera 420 Storage unit 430 Communication unit 440 Display unit 450 Input unit 460 Control unit 500 External device 1000, 1000b Information processing system A Location

Claims (7)

A personal information acquisition means for acquiring personal information of at least one of a user and a person accompanying the user;
An environmental information acquisition means for acquiring environmental information including a congestion degree for each of a plurality of points;
a generating means for generating output information related to each of the plurality of locations based on the environmental information and the personal information;
an output control means for outputting the output information to a user terminal used by the user;
Equipped with
the generating means sets a priority for each of the plurality of locations based on the environmental information for each of the plurality of locations and the personal information, generates the output information based on the priority, selects at least one location from the plurality of locations based on the priority, and generates discount information for a store associated with the at least one location;
The discount information of the store related to the at least one location includes information of a discount rate according to the priority of the at least one location.
Information processing device. The information processing device according to claim 1 , wherein the personal information includes at least one of attribute information, health information, congestion tolerance, location information, behavior history, current behavior state, and schedule information. The information processing device according to claim 2 , wherein, when the health information indicates poor health, the generation means sets a priority of a location where the crowdedness degree is less than a predetermined threshold higher than a priority of a location where the crowdedness degree is equal to or greater than the threshold . The information processing device according to claim 2 or 3, wherein, when the health information does not indicate poor health, the generation means sets a priority of a location where the congestion degree is equal to or greater than a predetermined threshold higher than a priority of a location where the congestion degree is less than the threshold. A user terminal used by a user;
An information processing device;
The information processing device includes:
A personal information acquisition means for acquiring personal information of at least one of the user and a person accompanying the user;
An environmental information acquisition means for acquiring environmental information including a congestion degree for each of a plurality of points;
a generating means for generating output information related to each of the plurality of locations based on the environmental information and the personal information;
and an output control means for causing the user terminal to output the output information ,
the generating means sets a priority for each of the plurality of locations based on the environmental information for each of the plurality of locations and the personal information, generates the output information based on the priority, selects at least one location from the plurality of locations based on the priority, and generates discount information for a store associated with the at least one location;
The discount information of the store related to the at least one location includes information of a discount rate according to the priority of the at least one location.
Information processing system. The computer
Acquire personal information of at least one of the user and the user's companion;
Acquire environmental information including a congestion degree for each of a plurality of points;
generating output information relating to each of the plurality of locations based on the environmental information and the personal information;
When generating the output information, a priority of each of the plurality of locations is set based on the environmental information of each of the plurality of locations and the personal information, and the output information is generated based on the priority;
Selecting at least one location from the plurality of locations based on the priority, and generating discount information for a store associated with the at least one location;
The discount information of the store related to the at least one location includes information of a discount rate according to the priority of the at least one location;
and outputting the output information to a user terminal used by the user. A personal information acquisition process for acquiring personal information of at least one of the user and the user's companion;
An environmental information acquisition process for acquiring environmental information including a congestion degree for each of a plurality of points;
a generation process for generating output information related to each of the plurality of locations based on the environmental information and the personal information;
an output control process for outputting the output information to a user terminal used by the user ;
In the generation process,
setting a priority for each of the plurality of locations based on the environmental information for each of the plurality of locations and the personal information, generating the output information based on the priority, selecting at least one location from the plurality of locations based on the priority, and generating discount information for a store associated with the at least one location;
The discount information of the store related to the at least one location includes information of a discount rate according to the priority of the at least one location;
Each process,
A program for a computer to execute.

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