JP7622011B2 - Inspection schedule management device, method, and program - Google Patents

Description

The present invention relates to an examination schedule management device, method, and program.

When inspecting (diagnosing) storage devices such as HDDs (Hard Disk Drives) and SSDs (Solid State Drives) for failures in advance, the operating sounds of the storage devices are checked, disk capacity is checked using a disk management tool installed in the OS (Operating System), SMART information is checked using software, and failure diagnosis is performed by connecting to dedicated inspection equipment (diagnostic device; see, for example, Patent Document 1). Also, at sites where many faulty storage devices are brought in, a work schedule is created taking into account, for example, the capacity of the storage devices to be inspected, and for HDDs, the rotation speed and interface type.

JP 2016-146071 A

The following analysis is provided by the present inventors.

However, as the capacity of a storage device increases, the inspection time increases, and there is a large variation in inspection time depending on the type of storage device. In addition, the time required for inspection varies greatly depending on the type of storage device failure, making it difficult to predict the inspection time. In other words, with a failed storage device, there are many factors that affect the inspection time, making it difficult to determine the exact inspection time and difficult to schedule the inspection work, making it difficult to inspect efficiently and increasing the number of inspections.

The main objective of the present invention is to provide an inspection schedule management device, method, and program that can efficiently inspect faulty storage devices and contribute to increasing the number of inspections.

The inspection schedule management device according to the first aspect includes an equipment status database in which a repair reception number given when a repair of a device to be repaired is accepted, equipment identification information for identifying the device to be repaired, and failure status data indicating the failure status of the device to be repaired are associated and organized; an equipment status database in which operation status data indicating the operation status of the inspection equipment are organized; an operator database in which work schedule data regarding the work schedules of operators are organized; an equipment identification unit that acquires equipment identification information and equipment identification information for identifying the device to be repaired from the device to be repaired and acquires a repair reception number corresponding to the acquired equipment identification information from the equipment status database; an inspection time prediction unit that acquires the equipment identification information and repair reception number from the equipment identification unit and acquires failure status data corresponding to the acquired repair reception number from the equipment status database and predicts the inspection time based on the acquired equipment identification information and failure status data; and an inspection schedule determination unit that acquires the repair reception number and inspection time from the inspection time prediction unit, acquires operation status data from the equipment status database, acquires work schedule data from the operator database, and determines a scheduled inspection start time and a scheduled inspection end time based on the acquired inspection time, operation status data, and work schedule data.

The inspection schedule management device according to the second aspect includes an equipment specification database in which equipment identification information for identifying the equipment to be repaired that is the subject of repair and a standard inspection time required for inspecting the equipment to be repaired are associated and organized; an equipment status database in which a repair reception number given when accepting repair of the equipment to be repaired, equipment specification information for identifying the equipment to be repaired, and failure status data showing the failure status of the equipment to be repaired are associated and organized; an equipment status database in which operation status data showing the operation status of the inspection equipment are organized; an operator database in which work schedule data related to the work schedules of operators are organized; and a system for obtaining equipment identification information and equipment specification information from the equipment to be repaired and obtaining inspection standard time corresponding to the obtained equipment identification information from the equipment specification database. The system includes an equipment identification unit that acquires a repair receipt number corresponding to the acquired equipment identification information from the equipment status database while acquiring the time, an inspection time prediction unit that acquires the inspection reference time and repair receipt number from the equipment identification unit, acquires failure status data corresponding to the acquired repair receipt number from the equipment status database, and predicts the inspection time based on the acquired inspection reference time and failure status data, and an inspection schedule determination unit that acquires the repair receipt number and inspection time from the inspection time prediction unit, acquires operation status data from the equipment status database, acquires work schedule data from the worker database, and determines a scheduled inspection start time and a scheduled inspection end time based on the acquired inspection time, operation status data, and work schedule data.

The inspection schedule management method according to the third aspect includes the steps of acquiring, from the device to be repaired, device identification information for identifying the device to be repaired and device specification information for identifying the device to be repaired, acquiring a repair reception number that is assigned when the device to be repaired is accepted based on the device specification information, acquiring failure status data indicating the failure status of the device to be repaired based on the repair reception number, identifying a failure pattern based on the failure status data, predicting the inspection time based on the device identification information and the failure pattern, acquiring operation status data indicating the operation status of the inspection equipment and work schedule data regarding the work schedule of the worker, and determining a scheduled inspection start time and a scheduled inspection end time based on the inspection time, the operation status data, and the work schedule data.

The program according to the fourth aspect is a program that causes a hardware resource including an equipment status database that associates and organizes a repair reception number given when a repair of a device to be repaired is accepted, equipment identification information that identifies the device to be repaired, and failure status data that indicates the failure status of the device to be repaired, an equipment status database that organizes operation status data that indicates the operation status of the inspection equipment, and an operator database that organizes work schedule data related to the work schedules of operators to execute a process of managing a schedule related to the inspection of the device to be repaired, and causes the hardware resource to execute a process of acquiring equipment identification information and equipment identification information that identify the device to be repaired from the device to be repaired, and acquiring a repair reception number corresponding to the acquired equipment identification information from the equipment status database, a process of acquiring failure status data corresponding to the acquired repair reception number from the equipment status database, and predicting an inspection time based on the acquired equipment identification information and failure status data, and a process of acquiring operation status data from the equipment status database, while acquiring work schedule data from the operator database, and determining a scheduled inspection start time and a scheduled inspection end time based on the acquired inspection time, operation status data, and work schedule data.

The program according to the fifth aspect is a program that causes hardware resources including: an equipment specification database in which equipment identification information for identifying a device to be repaired, which is a repair target device, and a reference inspection time required for inspecting the device to be repaired are associated and organized; an equipment status database in which a repair reception number given when a repair of the device to be repaired is accepted, equipment identification information for identifying the device to be repaired, and failure status data indicating the failure status of the device to be repaired are associated and organized; an equipment status database in which operation status data indicating the operation status of inspection equipment is organized; and an operator database in which work schedule data regarding the work schedules of operators is organized, to execute a process for managing a schedule for inspection of the device to be repaired, The hardware resource executes the following processes: acquiring device identification information and device specification information from the device, acquiring an inspection reference time corresponding to the acquired device identification information from the device specification database, and acquiring a repair receipt number corresponding to the acquired device specification information from the device status database; acquiring failure status data corresponding to the acquired repair receipt number from the device status database, and predicting the inspection time based on the acquired inspection reference time and failure status data; acquiring operation status data from the equipment status database, acquiring work schedule data from the worker database, and determining a scheduled inspection start time and a scheduled inspection end time based on the acquired inspection time, operation status data, and work schedule data.

The program can be recorded on a computer-readable storage medium. The storage medium can be a non-transient medium such as a semiconductor memory, a hard disk, a magnetic recording medium, or an optical recording medium. In the present disclosure, the program can also be embodied as a computer program product. The program is input to the computer device from an input device or an external device via a communication interface, stored in a storage device, and drives the processor according to a predetermined step or process, and can display the processing results, including intermediate states as necessary, at each stage via a display device, or can communicate with the outside via the communication interface. As an example, a computer device for this purpose typically includes a processor, a storage device, an input device, a communication interface, and a display device as necessary, all of which can be connected to each other via a bus.

The first to fifth viewpoints above can contribute to making it easier to schedule the inspection of failed storage devices.

1 is a block diagram showing a schematic configuration of an examination schedule management device according to a first embodiment and its peripheral components; 2 is a configuration diagram illustrating various databases in the examination schedule management device according to the first embodiment. FIG. 1 is an image diagram illustrating a determination operation of a scheduled examination start time and a scheduled examination end time in an examination schedule determination unit in the examination schedule management device according to the first embodiment. FIG. 4 is a flowchart diagram illustrating an example of an operation of the examination schedule management device according to the first embodiment when creating an examination schedule. FIG. 4 is a flow chart diagram illustrating an example of an operation of the examination schedule management device according to the first embodiment when an examination schedule is executed. FIG. FIG. 11 is a block diagram illustrating a schematic configuration of an examination schedule management device according to a second embodiment and its peripheral components. FIG. 2 is a block diagram illustrating a schematic configuration of hardware resources.

The following describes the embodiments with reference to the drawings. Note that when reference symbols are used in this application, they are intended to aid understanding and are not intended to limit the invention to the illustrated form. The following embodiments are merely illustrative and do not limit the invention. The connection lines between blocks in the drawings and the like referred to in the following description include both bidirectional and unidirectional lines. One-way arrows are used to diagrammatically indicate the flow of the main signal (data) and do not exclude bidirectionality. Furthermore, although not explicitly shown in the circuit diagrams, block diagrams, internal configuration diagrams, connection diagrams, and the like shown in this disclosure, input ports and output ports exist at the input and output ends of each connection line. The same is true for input/output interfaces. The program is executed via a computer device, which includes, for example, a processor, a storage device, an input device, a communication interface, and a display device as necessary, and the computer device is configured to be able to communicate with devices inside or outside the device (including a computer) via the communication interface, whether wired or wireless.

[Embodiment 1]
An examination schedule management device according to a first embodiment will be described with reference to the drawings. Fig. 1 is a block diagram showing a schematic configuration of the examination schedule management device according to the first embodiment and its peripherals. Fig. 2 is a schematic configuration diagram showing various databases in the examination schedule management device according to the first embodiment. Fig. 3 is an image diagram showing a schematic operation of determining a scheduled examination start time and a scheduled examination end time in an examination schedule determination unit in the examination schedule management device according to the first embodiment.

The inspection schedule management device 1 is a device that manages the schedule for the inspection of the repair target device 60 (see FIG. 1). For example, a server device equipped with a computer can be used as the inspection schedule management device 1. The inspection schedule management device 1 is communicatively connected (whether or not via a network) to the inspection equipment 70, a manager terminal (not shown), a client terminal (not shown), and an operator terminal (not shown). By executing a predetermined program, the inspection schedule management device 1 virtually realizes a configuration including an equipment status database 10, an equipment status database 11, an operator database 12, an equipment identification unit 20, an inspection time prediction unit 30, an inspection schedule determination unit 40, and a notification unit 50.

The device status database 10 is a database that associates and organizes a repair reception number that is automatically assigned when a repair of the repair target device 60 is accepted, device identification information (e.g., serial number) that identifies the repair target device 60 (individual), and failure status data that indicates the failure status of the repair target device 60 (see Figures 1 and 2). Note that the device status database 10 may also include data related to other statuses of the repair target device 60. In addition, the various data in the device status database 10 (excluding the repair reception number) are input by a client terminal, for example, when a repair request is made.

The equipment status database 11 is a database that associates and organizes inspection equipment specific information (e.g., serial number) that identifies the inspection equipment 70 (individual unit) with operation status data that indicates the operation status of the inspection equipment 70 (e.g., occupancy time, etc.) (see Figures 1 and 2). The equipment status database 11 corresponds to a work schedule for each piece of inspection equipment.

The worker database 12 is a database that associates and organizes worker identification information (e.g., employee number) that identifies a worker (individual) with the worker's work schedule data (e.g., working hours, work content by time, etc.) (see Figures 1 and 2). The worker database 12 corresponds to a work timetable for each worker.

The inspection management database 13 is a database that associates and organizes the repair reception number, equipment identification information, scheduled inspection start time, scheduled inspection end time, actual inspection start time when the inspection actually started, and actual inspection end time when the inspection actually ended (see Figures 1 and 2). The repair reception number, equipment identification information, scheduled inspection start time, and scheduled inspection end time are input by the inspection schedule determination unit 40. The actual inspection start time and actual inspection end time are input by the inspection equipment 70 or an operator terminal based on the repair reception number.

The device identification unit 20 is a functional unit that identifies the repair target device 60 (see FIG. 1). The device identification unit 20 acquires device identification information and device identification information from the repair target device 60. For example, the device identification information and device identification information may be acquired by scanning and image recognition of information tagged to the repair target device 60 (barcode, QR (Quick Response) code (registered trademark), serial number, etc.), or the device identification information and device identification information stored in the repair target device 60 may be read and acquired by connecting the repair target device 60 to the inspection schedule management device 1. The device identification unit 20 acquires a repair reception number corresponding to the acquired device identification information from the device status database 10. As a result, the device identification unit 20 can provide the acquired device identification information, device identification information, and repair reception number to the inspection time prediction unit 30.

The inspection time prediction unit 30 is a functional unit that predicts the inspection time of the repair target device 60 (see FIG. 1). The inspection time prediction unit 30 acquires device identification information, device identification information, and repair reception number from the device identification unit 20. The inspection time prediction unit 30 acquires failure status data corresponding to the acquired repair reception number from the device status database 10. The inspection time prediction unit 30 analyzes the acquired failure status data to identify a failure pattern. In the analysis of the failure status data, for example, a predetermined keyword is extracted from the failure status data, and a failure pattern corresponding to the extracted predetermined keyword is identified using a preset failure pattern correspondence table, or a failure pattern is identified by analyzing the failure status data using AI (Artificial Intelligence) or the like. The inspection time prediction unit 30 also identifies the specifications (corresponding to the capacity of the storage device) of the repair target device 60 based on the acquired device identification information. Specifically, the inspection time prediction unit 30 has specification information corresponding to the device identification information, and can identify the specifications of the repair target device 60 from the acquired device identification information. Furthermore, the inspection time prediction unit 30 has a correspondence table that associates failure patterns with device specification information, and can predict the inspection time by referring to this correspondence table. The inspection time prediction unit 30 provides the acquired device identification information and repair reception number, as well as the predicted inspection time, to the inspection schedule determination unit 40.

The inspection schedule determination unit 40 is a functional unit that determines a schedule for the inspection of the repair target device 60 (see FIG. 1). The inspection schedule determination unit 40 acquires the device identification information, repair reception number, and inspection time from the inspection time prediction unit 30. The inspection schedule determination unit 40 acquires various data (inspection equipment identification information, operation status data, worker identification information, work schedule data) from the equipment status database 11 and the worker database 12. The operation status data and work schedule data may be selectively acquired from the current time onwards. The inspection schedule determination unit 40 determines the inspection equipment identification information, worker identification information, scheduled inspection start time, and scheduled inspection end time using scheduler software, AI, etc. based on the acquired inspection time, inspection equipment identification information, operation status data, worker identification information, and work schedule data. The inspection equipment identification information, worker identification information, scheduled inspection start time, and scheduled inspection end time may be determined immediately when information is gathered in a situation where there is a lot of free time, but may be determined periodically when a certain amount of information is gathered in a situation where the schedule is packed. The scheduled inspection start time can be selected from the free time in the operation status data and the work schedule data after the current time. The scheduled inspection end time can be calculated based on the scheduled inspection start time and the inspection time. The inspection schedule determination unit 40 can input the acquired device identification information, repair reception number, the determined worker identification information, the inspection equipment identification information, the scheduled inspection start time, and the scheduled inspection end time to the inspection management database 13 in association with each other. The inspection schedule determination unit 40 updates the operation status data by inputting the determined worker identification information, the scheduled inspection start time, and the scheduled inspection end time to the operation status data corresponding to the corresponding inspection equipment identification information in the equipment status database 11. The inspection schedule determination unit 40 inputs the determined inspection equipment identification information, the scheduled inspection start time, and the scheduled inspection end time to the work schedule data corresponding to the corresponding worker identification information in the worker database 12. The inspection schedule determination unit 40 provides the acquired device identification information and repair reception number, and the determined worker identification information, the inspection equipment identification information, the scheduled inspection start time, and the scheduled inspection end time to the notification unit 50.

Here, when determining the scheduled inspection start time and scheduled inspection end time, the intervention of the worker is necessary at the start and end of the inspection, and it is desirable for the time to be within the specified working hours. Therefore, the scheduled inspection start time and scheduled inspection end time are determined with consideration given to handling as many repair target devices 60 as possible within the specified working hours. If the end of the inspection of the repair target device 60 for the final inspection of the day is outside of working hours, there is no need for the worker to intervene outside of working hours, and the worker can intervene at the first opportunity within the specified working hours of the next day. Therefore, in order to utilize the time when the worker is absent outside of working hours, the scheduled inspection start time and scheduled inspection end time are determined so that the inspection of the repair target device 60 with a long inspection time is started immediately before the end of the specified working hours of the day. In other words, the scheduled inspection start time of the repair target device with a short inspection time is determined to start first, and the scheduled inspection start time of the repair target device with a long inspection time is determined to start immediately before the end of the specified working hours. For example, as shown in FIG. 3, if there is one HDD-A (capacity 1 TB) (HDD-A1) and four HDD-B (capacity 250 GB) (HDD-B1 to B4) to be repaired on that day, and assuming that the inspection time is proportional to the capacity, for inspection equipment A, in schedule S1, the number of repair target devices that can be inspected by the intervention of an operator during the specified working hours is two (HDD-B1, HDD-A1), and in schedule S2, the number of repair target devices that can be inspected by the intervention of an operator during the specified working hours is five (HDD-B1 to B4, HDD-A1), and the scheduled inspection start time and scheduled inspection end time are determined for schedule S2, which has the greater number of inspection units.

The notification unit 50 is a functional unit that notifies information regarding the inspection of the repair target device 60 (see FIG. 1). The notification unit 50 acquires the repair reception number, device identification information, worker identification information, inspection equipment identification information, scheduled inspection start time, and scheduled inspection end time from the inspection schedule determination unit 40. The notification unit 50 notifies the acquired repair reception number, device identification information, inspection equipment identification information, scheduled inspection start time, and scheduled inspection end time to the worker terminal held by the worker corresponding to the acquired worker identification information. When the current time is a predetermined time (e.g., 15 minutes) before the scheduled inspection end time in the inspection management database 13, the notification unit 50 checks whether the actual inspection end time associated with the scheduled inspection end time has been input. When the actual inspection end time associated with the scheduled inspection end time has not been input even if the current time has passed a predetermined time (e.g., 15 minutes) from the scheduled inspection end time, the notification unit 50 notifies the worker terminal corresponding to the acquired worker identification information that the inspection of the repair target device 60 related to the corresponding repair reception number has not been completed. When the actual inspection end time has been input, the notification unit 50 notifies the worker terminal corresponding to the acquired worker identification information that the inspection of the repair target device 60 related to the corresponding repair reception number has ended. When notifying the worker terminal, the notification unit 50 may also notify the administrator terminal and the requester terminal corresponding to the repair reception number and the device identification information.

The repair target device 60 is a storage device to be repaired (see FIG. 1). Examples of the repair target device 60 include storage devices such as a failed (suspected of failing) HDD or SSD. The repair target device 60 may be built into a computer or may be external. The repair target device 60 may be tagged with device identification information and device specific information such as a barcode, QR code (registered trademark), or serial number, and the device identification information and device specific information may be readably stored. The repair target device 60 may be electrically connectable to the inspection schedule management device 1. The repair target device 60 may be detachably and electrically connectable to the inspection equipment 70.

The inspection equipment 70 is equipment for inspecting the repair target device 60 (see FIG. 1). The inspection equipment 70 is communicatively connected to the inspection schedule management device 1. There may be multiple inspection equipment 70. The inspection equipment 70 is detachably and electrically connectable to the repair target device 60. The inspection equipment 70 includes a computer, and executes a predetermined program to perform processing related to the inspection of the repair target device 60. The inspection equipment 70 may input the actual inspection start time and actual inspection end time to the inspection management database 13 based on the device identification information acquired from the repair target device 60.

The administrator terminal (not shown) is a terminal used by an administrator. For example, an information processing terminal such as a personal computer, a notebook personal computer, a tablet terminal, or a smartphone can be used as the administrator terminal. There may be multiple administrator terminals. The administrator terminal is connected to the examination schedule management device 1 so as to be able to communicate with it. The administrator terminal can input information and send it to the examination schedule management device 1 through the administrator's operation. The administrator terminal can display notifications from the examination schedule management device 1. The administrator terminal can refer to various databases 10 to 13.

The client terminal (not shown) is a terminal used by the client. For example, an information processing terminal such as a personal computer, a notebook personal computer, a tablet terminal, or a smartphone can be used as the client terminal. There may be multiple client terminals. The client terminal is communicatively connected to the examination schedule management device 1. The client terminal is capable of inputting information and transmitting it to the examination schedule management device 1 through the operation of the client. The client terminal is capable of displaying information notified by the examination schedule management device 1.

The worker terminal (not shown) is a terminal used by a worker. For example, an information processing terminal such as a tablet terminal, a smartphone, a notebook personal computer, or a personal computer can be used as the worker terminal. There may be multiple worker terminals. The worker terminal is communicably connected to the examination schedule management device 1. The worker can input information and transmit it to the examination schedule management device 1 by operating the worker. The worker terminal can display information notified from the examination schedule management device 1.

Next, the operation of the examination schedule management device according to the first embodiment will be described.

First, the operation of creating an examination schedule will be described with reference to the drawings. FIG. 4 is a flow chart diagram that shows a schematic diagram of the operation of the examination schedule management device according to the first embodiment when creating an examination schedule. Please refer to FIG. 1 and FIG. 2 for the configuration of the examination schedule management device and its peripherals.

After the repair target device 60 is received, the device identification unit 20 of the inspection schedule management device 1 acquires device identification information (e.g., product number) and device identification information (e.g., serial number) from the repair target device 60 (step A1). The device identification information and device identification information may be acquired, for example, by reading a barcode attached to the repair target device 60 using a barcode reader.

Next, the equipment identification unit 20 of the inspection schedule management device 1 obtains the repair reception number corresponding to the obtained equipment identification information from the equipment status database 10 (step A2).

Next, the inspection time prediction unit 30 of the inspection schedule management device 1 acquires the device identification information and the repair reception number from the device identification unit 20, and further acquires the failure status data corresponding to the repair reception number acquired by the device identification unit 20 from the device status database 10 (step A3).

Next, the inspection time prediction unit 30 of the inspection schedule management device 1 analyzes the acquired failure status data to identify the failure pattern (step A4).

Next, the inspection time prediction unit 30 of the inspection schedule management device 1 predicts the inspection time based on the acquired device identification information and failure pattern (step A5).

After step A5, it may be determined whether the predicted inspection time is equal to or greater than a threshold, and if the inspection time is equal to or greater than the threshold, the scheduled start time of the inspection may be provisionally set to near the end of the scheduled work hours for that day in the work schedule data in the worker database 12. The threshold is set, for example, by the difference between the current time and the end time of the scheduled work hours, and is not a fixed value. In other words, the threshold is set to decrease as the end of the work hours approaches. In addition, the determination of whether the predicted inspection time is equal to or greater than the threshold is not limited to immediately after step A5, and may be performed, for example, when determining the scheduled start time of the inspection and the scheduled end time of the inspection in step A7 described below.

Next, the inspection schedule determination unit 40 of the inspection schedule management device 1 acquires various data (inspection equipment specific information, operation status data, worker specific information, and work schedule data) from the equipment status database 11 and the worker database 12 (step A6). Note that the operation status data and work schedule data acquired are data from the current time onwards.

Next, the inspection schedule determination unit 40 of the inspection schedule management device 1 determines the worker identification information, the inspection equipment identification information, the scheduled inspection start time, and the scheduled inspection end time using scheduler software, AI, etc. based on the inspection time predicted by the inspection time prediction unit 30, the acquired inspection equipment identification information, the operation status data, the worker identification information, and the work schedule data (step A7). Note that the inspection equipment identification information, the worker identification information, the scheduled inspection start time, and the scheduled inspection end time may be determined immediately when the information is gathered in a situation where there is a lot of free time, but may be determined periodically when a certain amount of information is gathered in a situation where the schedule is packed.

Next, the inspection schedule determination unit 40 of the inspection schedule management device 1 associates the acquired repair reception number and device identification information with the determined scheduled inspection start time and scheduled inspection end time and inputs them into the inspection management database 13 (step A8).

Next, the inspection schedule determination unit 40 of the inspection schedule management device 1 inputs the determined worker identification information, scheduled inspection start time, and scheduled inspection end time into the operation status data corresponding to the relevant inspection equipment identification information in the equipment status database 11 (step A9). This makes it possible to manage in the database when each inspection equipment is to be used.

Next, the inspection schedule determination unit 40 of the inspection schedule management device 1 inputs the determined inspection equipment specific information, scheduled inspection start time, and scheduled inspection end time into the work schedule data corresponding to the relevant worker specific information in the worker database 12 (step A10). This makes it possible to manage in the database which worker will be present at which time for the work.

Next, the notification unit 50 of the inspection schedule management device 1 notifies the repair reception number, device identification information, worker identification information, inspection equipment identification information, scheduled inspection start time, and scheduled inspection end time acquired from the inspection schedule determination unit 40 to the worker terminal held by the worker corresponding to the acquired worker identification information (step A11), and then terminates.

Next, the operation when an examination schedule is executed will be described with reference to the drawings. FIG. 5 is a flow chart diagram that shows a schematic of the operation when an examination schedule is executed by the examination schedule management device according to the first embodiment. Please refer to FIG. 1 and FIG. 2 for the configuration of the examination schedule management device and its surroundings.

When the scheduled start time for the inspection of the device 60 to be repaired arrives and the relevant worker connects the device 60 to the relevant inspection equipment 70 to start the inspection, the inspection equipment 70 acquires device identification information from the device 60 to be repaired and inputs the time of the start of the inspection in the actual inspection start time column corresponding to the acquired device identification information in the inspection management database 13 of the inspection schedule management device 1 (step B1).

Here, the device identification information may be obtained, for example, by scanning and image recognition of information tagged to the repair target device 60 (barcode, QR code (registered trademark), serial number, etc.), or by connecting the repair target device 60 to the inspection equipment 70 and reading out the device identification information stored in the repair target device 60. Note that instead of obtaining the device identification information, the repair reception number may be obtained by having the worker input the repair reception number into the inspection equipment 70.

When the inspection is completed, the inspection equipment 70 inputs the current time in the field for the actual inspection end time corresponding to the equipment-specific information acquired in step B1 in the inspection management database 13 of the inspection schedule management device 1 (step B2). Note that, although the input of the current time in the field for the actual inspection end time (step B2) is shown to be performed between steps B1 and B3 in the example of FIG. 5, it may be performed in other cases.

The notification unit 50 of the examination schedule management device 1 determines whether the current time is a predetermined time (e.g., 15 minutes) before the scheduled examination end time in the examination management database 13 (step B3). If the current time is not the predetermined time before the scheduled examination end time (NO in step B3), the process returns to step B3.

If the current time is a predetermined time before the scheduled inspection end time (YES in step B3), the notification unit 50 of the inspection schedule management device 1 checks whether the actual inspection end time has been entered in the inspection management database 13 (step B4). Here, the reason for checking whether the inspection has ended when the time reaches a predetermined time before the scheduled inspection end time is that there is a possibility that the inspection time predicted by the repair target device 60 may differ, and the end of the inspection is checked with ample time. If the actual inspection end time has been entered (YES in step B4), the process proceeds to step B7. In the example of FIG. 5, the actual inspection end time is entered (step B2) between step B1 and step B3, so the process proceeds to step B7.

If the actual end time of the examination has not been input (NO in step B4), the notification unit 50 of the examination schedule management device 1 judges whether the current time has passed a predetermined time (e.g., 15 minutes) from the scheduled end time of the examination in the examination management database 13 (step B5). If the current time has not passed the predetermined time from the scheduled end time of the examination (NO in step B5), the process returns to step B4.

If the current time has passed a predetermined time from the scheduled end time of the inspection (YES in step B5), the notification unit 50 of the inspection schedule management device 1 notifies the worker terminal corresponding to the worker identification information that the inspection of the repair target device 60 related to the repair reception number has not been completed (step B6), and then ends. This allows the worker to know that there is a possibility that the inspection has been missed, etc.

If the actual inspection end time has been input (YES in step B4), the notification unit 50 of the inspection schedule management device 1 notifies the worker terminal corresponding to the worker identification information that the inspection of the repair target device 60 related to the repair reception number has ended (step B7), and then terminates.

According to the first embodiment, by utilizing various databases to predict the inspection time of the device 60 to be repaired (the failed storage device), it is possible to contribute to making it easier to schedule the inspection of the failed storage device. This makes it possible to shorten the time required for repairs and complete them within a certain period of time.

In addition, according to the first embodiment, by notifying the manager terminal of the inspection status, the manager can grasp the work schedule of each worker, and therefore can quickly respond when an excess or shortage of labor occurs due to an increase or decrease in the number of devices 60 to be repaired.

Furthermore, according to the first embodiment, by notifying the client terminal of the inspection status, the client can obtain the progress of the inspection of the repair target device 60 for which the client has requested repair, so that the client can determine that the work is being carried out reliably and can have peace of mind.

[Embodiment 2]
An examination schedule management device according to the second embodiment will be described with reference to the drawings. Fig. 6 is a block diagram showing a schematic configuration of the examination schedule management device according to the second embodiment and its peripheral components.

The inspection schedule management device 2, like the inspection schedule management device 1, is a device that manages the schedule for the inspection of the repair target device 60. The inspection schedule management device 2 includes an equipment status database 10, an equipment status database 11, a worker database 12, an inspection management database 13, an equipment identification unit 20, an inspection time prediction unit 30, an inspection schedule determination unit 40, a notification unit 50, and an equipment specification database 14.

The device status database 10 is a database that associates and organizes the repair reception number that is assigned when the repair target device 60 is accepted for repair, device identification information that identifies the repair target device 60, and failure status data that indicates the failure status of the repair target device 60.

The equipment status database 11 is a database that organizes operation status data indicating the operation status of each inspection equipment 70.

The worker database 12 is a database that organizes work schedule data related to the work schedule of each worker.

The inspection management database 13 is a database that organizes and associates the repair reception number, device identification information, the scheduled inspection start time when the inspection is scheduled to begin, and the scheduled inspection end time when the inspection is scheduled to end.

The device specification database 14 is a database that associates and organizes device identification information (e.g., manufacturer model number) that identifies the device 60 (type) to be repaired with the standard inspection time required to inspect the device 60 to be repaired. Here, the standard inspection time is the time required to inspect the device 60 to be repaired under normal conditions (e.g., in the case of a HDD, the time required for a full-read inspection under normal conditions). The device specification database 14 may also include data regarding other specifications of the device 60 to be repaired. The device specification database 14 is preset.

The device identification unit 20 is configured to acquire device identification information and device identification information from the device 60 to be repaired, acquire from the device specification database 14 the inspection reference time corresponding to the acquired device identification information, and acquire from the device status database 10 the repair reception number corresponding to the acquired device identification information.

The inspection time prediction unit 30 acquires the device identification information, the repair reception number, and the inspection reference time from the device identification unit 20, and acquires the failure status data corresponding to the acquired repair reception number from the device status database 10. The inspection time prediction unit 30 also analyzes the acquired failure status data to identify the failure pattern. In analyzing the failure status data, for example, a predetermined keyword may be extracted from the failure status data, and a failure pattern corresponding to the extracted predetermined keyword may be identified using a preset failure pattern correspondence table, or the failure status data may be analyzed using AI (Artificial Intelligence) or the like to identify the failure pattern. Furthermore, the inspection time prediction unit 30 is configured to predict the inspection time based on the analyzed failure pattern and the acquired inspection reference time. Specifically, the inspection time prediction unit 30 has a correspondence table that associates the failure pattern with the inspection reference time, and can predict the inspection time by referring to this correspondence table. The inspection time prediction unit 30 provides the acquired device identification information and repair reception number, and the predicted inspection time to the inspection schedule determination unit 40.

The inspection schedule determination unit 40 is configured to obtain the repair reception number, equipment identification information, and inspection time from the inspection time prediction unit 30, and to obtain operation status data and work schedule data from the equipment status database 11 and the worker database 12, determine the scheduled inspection start time and scheduled inspection end time based on the obtained inspection time, operation status data, and work schedule data, and to associate the obtained repair reception number and equipment identification information with the determined scheduled inspection start time and scheduled inspection end time and input them to the inspection management database 13 via the notification unit 50.

The notification unit 50 notifies the repair reception number, device identification information, inspection equipment identification information, scheduled inspection start time, and scheduled inspection end time acquired from the inspection schedule determination unit 40 to the worker terminal held by the worker corresponding to the acquired worker identification information. When the current time is a predetermined time (e.g., 15 minutes) before the scheduled inspection end time in the inspection management database 13, the notification unit 50 checks whether the actual inspection end time associated with the scheduled inspection end time has been input. If the actual inspection end time associated with the scheduled inspection end time has not been input even after the current time has passed a predetermined time (e.g., 15 minutes) from the scheduled inspection end time, the notification unit 50 notifies the worker terminal corresponding to the acquired worker identification information that the inspection of the repair target device 60 related to the corresponding repair reception number has not been completed. If the actual inspection end time has been input, the notification unit 50 notifies the worker terminal corresponding to the acquired worker identification information that the inspection of the repair target device 60 related to the corresponding repair reception number has been completed. When notifying the worker terminal, it may also be possible to notify the administrator terminal and the requester terminal corresponding to the repair reception number and device identification information.

According to the second embodiment, by utilizing various databases 10 to 14 to predict the inspection time of the device 60 to be repaired (the failed storage device), it is possible to contribute to making it easier to schedule the inspection of the failed storage device.

The examination schedule management device according to the first and second embodiments can be configured with so-called hardware resources (information processing device, computer), and a device having the configuration shown in FIG. 7 can be used. For example, the hardware resource 100 includes a processor 101, a memory 102, a network interface 103, etc., which are connected to each other by an internal bus 104.

Note that the configuration shown in FIG. 7 is not intended to limit the hardware configuration of the hardware resource 100. The hardware resource 100 may include hardware (e.g., an input/output interface) that is not shown. Furthermore, the number of units such as the processor 101 included in the device is not intended to be limited to the example shown in FIG. 7, and for example, multiple processors 101 may be included in the hardware resource 100. The processor 101 may be, for example, a CPU (Central Processing Unit), an MPU (Micro Processor Unit), a GPU (Graphics Processing Unit), etc.

Memory 102 may be, for example, a RAM (Random Access Memory), a ROM (Read Only Memory), a HDD (Hard Disk Drive), or a SSD (Solid State Drive).

The network interface 103 may be, for example, a LAN (Local Area Network) card, a network adapter, a network interface card, etc.

The functions of the hardware resource 100 are realized by the above-mentioned processing module. The processing module is realized, for example, by the processor 101 executing a program stored in the memory 102. The program can be downloaded via a network or updated using a storage medium on which the program is stored. Furthermore, the processing module may be realized by a semiconductor chip. In other words, it is sufficient that the functions performed by the processing module are realized by the execution of software on some kind of hardware.

A part or all of the above embodiments may be described as follows, but is not limited to the following:

[Appendix 1]
a device status database in which a repair reception number given when a repair of a device to be repaired is received, device identification information for identifying the device to be repaired, and failure status data showing a failure status of the device to be repaired are associated and organized;
An equipment status database that organizes operation status data showing the operation status of inspection equipment;
A worker database that organizes work schedule data regarding the work schedules of workers;
an apparatus specification unit that obtains, from the apparatus to be repaired, apparatus identification information for identifying the apparatus to be repaired and the apparatus specification information, and obtains, from the apparatus status database, the repair reception number corresponding to the obtained apparatus specification information;
an inspection time prediction unit that acquires the device identification information and the repair receipt number from the device specifying unit, acquires the failure status data corresponding to the acquired repair receipt number from the device status database, and predicts an inspection time based on the acquired device identification information and the failure status data;
an inspection schedule determination unit that acquires the repair receipt number and the inspection time from the inspection time prediction unit, acquires the operation status data from the equipment status database, and acquires the work schedule data from the worker database, and determines a scheduled inspection start time and a scheduled inspection end time based on the acquired inspection time, the operation status data, and the work schedule data;
An examination schedule management device comprising:
[Appendix 2]
an equipment specification database in which equipment identification information for identifying an equipment to be repaired and a reference inspection time required for inspecting the equipment to be repaired are associated and organized;
a device status database in which a repair acceptance number given when the repair of the device to be repaired is accepted, device identification information for identifying the device to be repaired, and failure status data showing a failure status of the device to be repaired are associated and organized;
An equipment status database that organizes operation status data showing the operation status of inspection equipment;
A worker database that organizes work schedule data regarding the work schedules of workers;
an equipment specifying unit that acquires the equipment identification information and the equipment specification information from the equipment to be repaired, acquires the inspection reference time corresponding to the acquired equipment identification information from the equipment specification database, and acquires the repair reception number corresponding to the acquired equipment specification information from the equipment status database;
an inspection time prediction unit that obtains the inspection reference time and the repair receipt number from the equipment identification unit, obtains the failure status data corresponding to the obtained repair receipt number from the equipment status database, and predicts an inspection time based on the obtained inspection reference time and the failure status data;
an inspection schedule determination unit that acquires the repair receipt number and the inspection time from the inspection time prediction unit, acquires the operation status data from the equipment status database, and acquires the work schedule data from the worker database, and determines a scheduled inspection start time and a scheduled inspection end time based on the acquired inspection time, the operation status data, and the work schedule data;
An examination schedule management device comprising:
[Appendix 3]
The equipment status database is organized by associating inspection equipment identification information that identifies the inspection equipment with the operation status data,
The worker database is organized by associating worker identification information that identifies the worker with the work schedule data,
the inspection schedule determination unit acquires the inspection equipment identification information and the worker identification information from the equipment status database and the worker database when acquiring the operation status data and the work schedule data, and determines the inspection equipment identification information and the worker identification information when determining the scheduled inspection start time and the scheduled inspection end time;
a notification unit that acquires the repair receipt number, the worker identification information, the inspection equipment identification information, the scheduled inspection start time, and the scheduled inspection end time from the inspection schedule determination unit, and notifies a worker terminal held by the worker of the acquired repair receipt number, the inspection equipment identification information, the scheduled inspection start time, and the scheduled inspection end time based on the acquired worker identification information.
3. The examination schedule management device according to claim 1 or 2.
[Appendix 4]
an inspection management database into which an actual inspection start time when the inspection actually started and an actual inspection end time when the inspection actually ended are input from the operator terminal while acquiring the repair reception number, the scheduled inspection start time, and the scheduled inspection end time from the inspection schedule determination unit;
4. The examination schedule management device of claim 3.
[Appendix 5]
when the actual inspection end time has not been entered into the inspection management database even after a predetermined time has elapsed from the scheduled inspection end time, the notification unit notifies the operator terminal that the inspection of the repair target device corresponding to the repair reception number has not been completed.
5. The examination schedule management device according to claim 4.
[Appendix 6]
the notification unit notifies the operator terminal that the inspection of the repair target device corresponding to the repair reception number has been completed when the actual inspection end time has been entered into the inspection management database before a predetermined time has elapsed from the scheduled inspection end time.
6. The examination schedule management device according to claim 4 or 5.
[Appendix 7]
acquiring, from a device to be repaired, device identification information for identifying the device to be repaired and device identification information for identifying the device to be repaired;
acquiring a repair reception number, which is assigned when the repair of the repair target device is accepted, based on the device identification information;
acquiring failure status data indicating a failure status of the device to be repaired based on the repair reception number;
Identifying a failure pattern based on the failure condition data;
predicting an inspection time based on the device identification information and the failure pattern;
acquiring operation status data indicating an operation status of the inspection equipment and work schedule data regarding the work schedule of an operator;
determining a scheduled start time and a scheduled end time of the examination based on the examination time, the operation status data, and the work schedule data;
A method for managing an inspection schedule, comprising:
[Appendix 8]
a device status database in which a repair reception number given when a repair of a device to be repaired is received, device identification information for identifying the device to be repaired, and failure status data showing a failure status of the device to be repaired are associated and organized;
An equipment status database that organizes operation status data showing the operation status of inspection equipment;
A worker database that organizes work schedule data regarding the work schedules of workers;
A program for causing a hardware resource to execute a process for managing a schedule for inspection of the repair target device,
A process of acquiring, from the repair target device, device identification information for identifying the repair target device and the device specification information, and acquiring, from the device status database, the repair reception number corresponding to the acquired device specification information;
A process of acquiring the failure status data corresponding to the acquired repair reception number from the equipment status database, and predicting an inspection time based on the acquired equipment identification information and the failure status data;
a process of acquiring the operation status data from the equipment status database while acquiring the work schedule data from the worker database, and determining a scheduled inspection start time and a scheduled inspection end time based on the acquired inspection time, the operation status data, and the work schedule data;
A program for causing the hardware resource to execute the above.
[Appendix 9]
an equipment specification database in which equipment identification information for identifying an equipment to be repaired and a reference inspection time required for inspecting the equipment to be repaired are associated and organized;
a device status database in which a repair acceptance number given when the repair of the device to be repaired is accepted, device identification information for identifying the device to be repaired, and failure status data showing a failure status of the device to be repaired are associated and organized;
An equipment status database that organizes operation status data showing the operation status of inspection equipment;
A worker database that organizes work schedule data regarding the work schedules of workers;
A program for causing a hardware resource to execute a process for managing a schedule for inspection of the repair target device,
a process of acquiring the equipment identification information and the equipment specification information from the equipment to be repaired, acquiring the inspection reference time corresponding to the acquired equipment identification information from the equipment specification database, and acquiring the repair reception number corresponding to the acquired equipment specification information from the equipment status database;
A process of acquiring the failure status data corresponding to the acquired repair receipt number from the equipment status database, and predicting an inspection time based on the acquired inspection reference time and the failure status data;
a process of acquiring the operation status data from the equipment status database while acquiring the work schedule data from the worker database, and determining a scheduled inspection start time and a scheduled inspection end time based on the acquired inspection time, the operation status data, and the work schedule data;
A program for causing the hardware resource to execute the above.

The disclosures of the above patent and non-patent documents are incorporated herein by reference and may be used as the basis or part of the present invention as necessary. Within the framework of the entire disclosure of the present invention (including the claims and drawings), and further based on the basic technical ideas, modifications and adjustments of the embodiments and examples are possible. Furthermore, within the framework of the entire disclosure of the present invention, various combinations or selections (or non-selection as necessary) of various disclosed elements (including each element of each claim, each element of each embodiment or example, each element of each drawing, etc.) are possible. In other words, the present invention naturally includes various modifications and corrections that a person skilled in the art would be able to make in accordance with the entire disclosure, including the claims and drawings, and the technical ideas. Furthermore, with regard to the numerical values and numerical ranges described in this application, any intermediate value, lower numerical value, and small range are considered to be described even if not specified. Furthermore, the disclosures of the above cited documents may be used in part or in whole in combination with the descriptions in this document as part of the disclosure of the present invention as necessary, in accordance with the spirit of the present invention, and are considered to be included (belong) to the disclosures of this application.

Reference Signs List 1, 2 Inspection schedule management device 10 Device status database 11 Equipment status database 12 Worker database 13 Inspection management database 14 Device specification database 20 Device identification unit 30 Inspection time prediction unit 40 Inspection schedule determination unit 50 Notification unit 60 Device to be repaired 70 Inspection equipment 100 Hardware resources 101 Processor 102 Memory 103 Network interface 104 Internal bus

Claims (9)

a device status database in which a repair reception number given when a repair of a device to be repaired is received, device identification information for identifying the device to be repaired, and failure status data showing a failure status of the device to be repaired are associated and organized;
An equipment status database that organizes operation status data showing the operation status of inspection equipment;
A worker database that organizes work schedule data regarding the work schedules of workers;
an apparatus specification unit that obtains, from the apparatus to be repaired, apparatus identification information for identifying the apparatus to be repaired and the apparatus specification information, and obtains, from the apparatus status database, the repair reception number corresponding to the obtained apparatus specification information;
an inspection time prediction unit that acquires the device identification information and the repair receipt number from the device specifying unit, acquires the failure status data corresponding to the acquired repair receipt number from the device status database, and predicts an inspection time based on the acquired device identification information and the failure status data;
an inspection schedule determination unit that acquires the repair receipt number and the inspection time from the inspection time prediction unit, acquires the operation status data from the equipment status database, and acquires the work schedule data from the worker database, and determines a scheduled inspection start time and a scheduled inspection end time based on the acquired inspection time, the operation status data, and the work schedule data;
An examination schedule management device comprising: an equipment specification database in which equipment identification information for identifying an equipment to be repaired and a reference inspection time required for inspecting the equipment to be repaired are associated and organized;
a device status database in which a repair acceptance number given when the repair of the device to be repaired is accepted, device identification information for identifying the device to be repaired, and failure status data showing a failure status of the device to be repaired are associated and organized;
An equipment status database that organizes operation status data showing the operation status of inspection equipment;
A worker database that organizes work schedule data regarding the work schedules of workers;
an equipment specifying unit that acquires the equipment identification information and the equipment specification information from the equipment to be repaired, acquires the inspection reference time corresponding to the acquired equipment identification information from the equipment specification database, and acquires the repair reception number corresponding to the acquired equipment specification information from the equipment status database;
an inspection time prediction unit that obtains the inspection reference time and the repair receipt number from the equipment identification unit, obtains the failure status data corresponding to the obtained repair receipt number from the equipment status database, and predicts an inspection time based on the obtained inspection reference time and the failure status data;
an inspection schedule determination unit that acquires the repair receipt number and the inspection time from the inspection time prediction unit, acquires the operation status data from the equipment status database, and acquires the work schedule data from the worker database, and determines a scheduled inspection start time and a scheduled inspection end time based on the acquired inspection time, the operation status data, and the work schedule data;
An examination schedule management device comprising: The equipment status database is organized by associating inspection equipment identification information that identifies the inspection equipment with the operation status data,
The worker database is organized by associating worker identification information that identifies the worker with the work schedule data,
the inspection schedule determination unit acquires the inspection equipment identification information and the worker identification information from the equipment status database and the worker database when acquiring the operation status data and the work schedule data, and determines the inspection equipment identification information and the worker identification information when determining the scheduled inspection start time and the scheduled inspection end time;
a notification unit that acquires the repair receipt number, the worker identification information, the inspection equipment identification information, the scheduled inspection start time, and the scheduled inspection end time from the inspection schedule determination unit, and notifies a worker terminal held by the worker of the acquired repair receipt number, the inspection equipment identification information, the scheduled inspection start time, and the scheduled inspection end time based on the acquired worker identification information.
3. The inspection schedule management device according to claim 1 or 2. an inspection management database into which an actual inspection start time when the inspection actually started and an actual inspection end time when the inspection actually ended are input from the operator terminal while acquiring the repair reception number, the scheduled inspection start time, and the scheduled inspection end time from the inspection schedule determination unit;
4. The inspection schedule management device according to claim 3. when the actual inspection end time has not been entered into the inspection management database even after a predetermined time has elapsed from the scheduled inspection end time, the notification unit notifies the operator terminal that the inspection of the repair target device corresponding to the repair reception number has not been completed.
5. The inspection schedule management device according to claim 4. the notification unit notifies the operator terminal that the inspection of the repair target device corresponding to the repair reception number has been completed when the actual inspection end time has been entered into the inspection management database before a predetermined time has elapsed from the scheduled inspection end time.
5. The inspection schedule management device according to claim 4. acquiring, from a device to be repaired, device identification information for identifying the device to be repaired and device identification information for identifying the device to be repaired;
acquiring a repair reception number, which is assigned when the repair of the repair target device is accepted, based on the device identification information;
acquiring failure status data indicating a failure status of the device to be repaired based on the repair reception number;
Identifying a failure pattern based on the failure condition data;
predicting an inspection time based on the device identification information and the failure pattern;
acquiring operation status data indicating an operation status of the inspection equipment and work schedule data regarding the work schedule of an operator;
determining a scheduled start time and a scheduled end time of the examination based on the examination time, the operation status data, and the work schedule data;
An examination schedule management method executed by an examination schedule management device , comprising:
a device status database in which a repair reception number given when a repair of a device to be repaired is received, device identification information for identifying the device to be repaired, and failure status data showing a failure status of the device to be repaired are associated and organized;
An equipment status database that organizes operation status data showing the operation status of inspection equipment;
A worker database that organizes work schedule data regarding the work schedules of workers;
A program for causing a hardware resource to execute a process for managing a schedule for inspection of the repair target device,
A process of acquiring, from the repair target device, device identification information for identifying the repair target device and the device specification information, and acquiring, from the device status database, the repair reception number corresponding to the acquired device specification information;
A process of acquiring the failure status data corresponding to the acquired repair reception number from the equipment status database, and predicting an inspection time based on the acquired equipment identification information and the failure status data;
a process of acquiring the operation status data from the equipment status database while acquiring the work schedule data from the worker database, and determining a scheduled inspection start time and a scheduled inspection end time based on the acquired inspection time, the operation status data, and the work schedule data;
A program for causing the hardware resource to execute the above. an equipment specification database in which equipment identification information for identifying an equipment to be repaired and a reference inspection time required for inspecting the equipment to be repaired are associated and organized;
a device status database in which a repair acceptance number given when the repair of the device to be repaired is accepted, device identification information for identifying the device to be repaired, and failure status data showing a failure status of the device to be repaired are associated and organized;
An equipment status database that organizes operation status data showing the operation status of inspection equipment;
A worker database that organizes work schedule data regarding the work schedules of workers;
A program for causing a hardware resource to execute a process for managing a schedule for inspection of the repair target device,
a process of acquiring the equipment identification information and the equipment specification information from the equipment to be repaired, acquiring the inspection reference time corresponding to the acquired equipment identification information from the equipment specification database, and acquiring the repair receipt number corresponding to the acquired equipment specification information from the equipment status database;
A process of acquiring the failure status data corresponding to the acquired repair receipt number from the equipment status database, and predicting an inspection time based on the acquired inspection reference time and the failure status data;
a process of acquiring the operation status data from the equipment status database while acquiring the work schedule data from the worker database, and determining a scheduled inspection start time and a scheduled inspection end time based on the acquired inspection time, the operation status data, and the work schedule data;
A program for causing the hardware resource to execute the above.

Images