JP7622360B2 - Information processing device, information processing system, and information processing program - Google Patents

Description

The present invention relates to an information processing device, an information processing system, and an information processing program.

In Japan, the standard of living has improved, the sanitary environment has improved, and the level of medical care has improved, all of which have come with the rapid economic growth since the end of the war, resulting in a remarkable increase in the life expectancy of people. This, combined with the declining birth rate, has resulted in an aging society with a high aging rate. In such an aging society, it is expected that the number of people who require nursing care or care due to illness, injury, aging, etc. (hereinafter referred to as "care recipients") will increase. In facilities such as hospitals and elderly welfare facilities (hereinafter simply referred to as "facilities"), care is provided to care recipients by caregivers, nurses, etc. (hereinafter referred to as "care staff"). In addition, by sharing information about the care recipient and passing it on between care staff, multiple care staff members may take turns caring for one care recipient.

In relation to this, the following Patent Document 1 discloses a biometric information distribution system in which multiple care staff (primary staff, assistant staff) corresponding to each care recipient are pre-set as notification destinations in a care recipient (patient)-staff correspondence table.

JP 2003-319913 A

However, in the bioinformation distribution system of Patent Document 1, a report is sent to a preset care staff member, and depending on the condition of the care recipient, which changes from day to day, the care staff member may not be able to provide appropriate care to the care recipient. Therefore, if the care staff member who is the destination cannot respond, it may become necessary to report the report again to a care staff member who can respond.

The present invention has been made in consideration of the above-mentioned problems. Therefore, an object of the present invention is to provide an information processing device, an information processing system, and an information processing program that can notify appropriate care staff according to the condition of the person being cared for.

The above-mentioned problems of the present invention are solved by the following means.

( 1 ) A candidate acquisition unit that acquires candidates for care staff at the facility who care for a care recipient who uses the facility;
A care staff extraction unit that extracts a care staff who will care for the care recipient from the care staff candidates acquired by the candidate acquisition unit;
A care staff information acquisition unit that acquires information about the care staff ,
The care staff extraction unit,
The information processing device extracts care staff members having a skill level related to care equal to or higher than a predetermined level based on the information related to the care staff members.

( 2 ) An information processing device having a candidate acquisition unit that acquires candidates for care staff at a facility who will care for a care recipient using the facility, a care staff extraction unit that extracts care staff who will care for the care recipient from the candidates for care staff acquired by the candidate acquisition unit, and a care recipient information acquisition unit that acquires information about the care recipient, wherein the care staff extraction unit extracts care staff who can respond to the level of care required of the care recipient based on the information about the care recipient.

( 3 ) An information processing device having a candidate acquisition unit that acquires candidates for care staff at a facility who will care for a care recipient using the facility, a care staff extraction unit that extracts care staff who will care for the care recipient from the candidates for care staff acquired by the candidate acquisition unit, and a care record acquisition unit that acquires a care record of the care recipient, wherein the care staff extraction unit extracts care staff who have experience providing care to the care recipient based on the care records.

( 4 ) The information processing device according to ( 3 ) above, wherein the care staff extraction unit extracts a care staff member who has completed care for the care recipient within a predetermined working time.

( 5 ) The information processing device according to any one of (1) to ( 4 ) above, wherein the care staff extraction unit extracts care staff based on a positional relationship between each care staff member and the care recipient.

( 6 ) The information processing device according to any one of (1) to ( 5 ) above, wherein the care staff extraction unit extracts care staff who care for other care recipients from the care staff candidates excluding the care staff who care for the care recipient.

( 7 ) An information processing device described in any one of (1) to (6) above, further comprising: a behavioral information acquisition unit that acquires information regarding the behavior of the care recipient; a notification content determination unit that determines notification content to be notified to the care staff regarding the behavior of the care staff extracted by the care staff extraction unit based on the information regarding the behavior; and a notification unit that notifies the behavioral content of the care recipient based on the information regarding the behavior and the notification content determined by the notification content determination unit.

( 8 ) An information processing system comprising the information processing device described in ( 7 ) above and a terminal having a display unit, wherein the notification unit notifies the terminal of the action content and the notification content, and the display unit displays the action content and the notification content.

( 9 ) The information processing system according to ( 8 ) above, further comprising a behavior recognition unit that recognizes a behavior of a care recipient and outputs information relating to the behavior to the information processing device.

( 10 ) An information processing program for causing a computer to execute a process including the steps of: (a) acquiring candidates for care staff at a facility who will care for a care recipient using the facility; and (b) extracting care staff who will care for the care recipient from the candidates for care staff acquired in the step (a) , wherein in the step (b), care staff having a care skill level equal to or higher than a predetermined level are extracted based on information about the care staff .

According to the present invention, the care staff who will care for the care recipient are extracted from the candidates for care staff, so that the appropriate care staff can be notified according to the patient's condition. Therefore, the care staff can provide appropriate care to the care recipient.

1 is a diagram illustrating an example of an overall configuration of a monitoring system according to an embodiment. 1 is a schematic diagram illustrating a detection unit installed around a bed in a room of a care recipient. FIG. 2 is a block diagram illustrating a schematic configuration of a detection unit shown in FIG. 1 . 2 is a block diagram illustrating a schematic configuration of a management server illustrated in FIG. 1 . 5 is a functional block diagram illustrating main functions of a control unit shown in FIG. 4 . 2 is a block diagram showing a schematic configuration of an information manager terminal shown in FIG. 1; 2 is a block diagram showing a schematic configuration of the care staff terminal shown in FIG. 1. 1 is a flowchart illustrating a processing procedure of an information processing method according to an embodiment.

Below, an embodiment of the present invention will be described with reference to the drawings. Note that in the drawings, identical elements are given the same reference numerals and duplicate explanations will be omitted. Also, the dimensional ratios in the drawings have been exaggerated for the convenience of explanation and may differ from the actual ratios.

Figure 1 is a diagram illustrating the overall configuration of a monitoring system according to one embodiment, and Figure 2 is a schematic diagram illustrating a detection unit installed around the bed in the room of a care recipient.

As shown in FIG. 1, the monitoring system (information processing system) 1 includes multiple detection units 10, a management server 20, an information manager terminal 30, and one or more care staff terminals 40. These are connected to each other via a network 50 such as a LAN (Local Area Network), a telephone network, or a data communication network, by wire or wirelessly, so that they can communicate with each other. The network 50 may include relays such as repeaters, bridges, routers, or cross-connects that relay communication signals. In the example shown in FIG. 1, the detection units 10, management server 20, information manager terminal 30, and care staff terminal 40 are connected to each other via a network 50 such as a wireless LAN (e.g., a LAN conforming to the IEEE 802.11 standard) that includes an access point 51, so that they can communicate with each other.

The monitoring system 1 is disposed at an appropriate location according to the care recipient 70. The care recipient 70 is, for example, a patient who needs nursing due to illness or injury, a person who needs nursing due to a decline in physical ability due to aging, or a person living alone. In particular, from the viewpoint of enabling early detection and early response, the care recipient 70 may be a person who needs to be notified when a specific inconvenient event such as an abnormal condition occurs to the care recipient 70. For this reason, the monitoring system 1 is suitably disposed in buildings such as hospitals, elderly welfare facilities, and residences according to the type of care recipient 70. In the example shown in FIG. 1, the monitoring system 1 is disposed in a facility having multiple rooms (living rooms) in which multiple care recipients 70 live and multiple rooms including a care station.

The detection unit 10 is placed in each room, which is the observation area of the care recipient 70. In the example shown in FIG. 1, four detection units 10 are placed in each room of the care recipients 70, namely, A, B, C, and D. As shown in FIG. 2, the observation area of the detection unit 10 includes a bed 60. Care staff (staff) 80 who provide nursing care or other care (care) to the care recipient 70 each carry a care staff terminal 40, which is a mobile terminal. However, the position and number of each component of the monitoring system 1 are not limited to the example shown in FIG. 1. For example, the management server 20 does not have to be placed in the care station, and may be an external server unit connected to the network 50.

Care also broadly includes care provided by the care staff 80 to the care recipient 70, including assistance with daily activities such as meals, fluid intake, excretion, bathing, and cleaning, as well as vital signs checks (measurement of body temperature, blood pressure, pulse rate, etc.).

(Detection Unit 10)
3 is a block diagram showing a schematic configuration of the detection unit 10. As shown in the figure, the detection unit 10 (behavior recognition unit) includes a control unit 11, a communication unit 12, a camera 13, a care call unit 14, and a voice input/output unit 15, which are interconnected by a bus.

The control unit 11 is composed of a CPU (Central Processing Unit) and memories such as RAM (Random Access Memory) and ROM (Read Only Memory), and controls each part of the detection unit 10 and performs calculation processing according to a program. The control unit 11 may further include a HDD (Hard Disk Drive) or SSD (Solid State Drive) as a memory.

The communication unit 12 is an interface circuit (e.g., a LAN card) for communicating with other devices, such as the management server 20, the information manager terminal 30, or the care staff terminal 40, via the network 50.

The camera 13 is placed, for example, on the ceiling or upper part of a wall of a room, captures the bed 60 of the care recipient 70 directly below as the observation area, and outputs the captured image (image data). This captured image includes still images and videos. The camera 13 is a near-infrared camera, but a visible light camera may be used instead, or both may be used in combination.

The control unit 11 recognizes the behavior of the care recipient 70 from the images captured by the camera 13. The recognized behaviors include "getting up" to get up from the bed 60, "getting out of bed" to leave the bed 60, and "falling" to fall onto the floor or the like.

The control unit 11 detects image silhouettes (hereinafter referred to as "human silhouettes") from multiple captured images (moving images). Human silhouettes can be detected, for example, by extracting a range of pixels with a relatively large difference using a time difference that subtracts images captured before and after. Human silhouettes may also be detected using a background difference method that subtracts a background image from a captured image. Getting up, getting out of bed, and falling are recognized from the detected human silhouette based on the posture of the care recipient 70 (e.g., standing, sitting, lying down, etc.) and the relative position to objects installed in the room such as the bed 60. These recognitions may be performed by a program processed by the CPU of the control unit 11, or may be performed by a built-in processing circuit.

In this embodiment, an event is a change in the state of the care recipient 70 recognized by the detection unit 10, such as getting up, getting out of bed, falling, or abnormal slight body movements, that should be reported (alert) to the care staff 80. This event also includes a care call made by the care call unit 14. That is, the detection unit 10 may detect a care call made by the care recipient 70 as the movement of the care recipient 70 in the observation area. The detection unit 10 transmits information about the event that has occurred to the management server 20.

Here, the response content for each event will be described when the work of the care staff 80 is to care for the care recipient 70. The event is determined to be "wake up", and if the determination is within a predetermined time (wake up time set by the facility (e.g. 7 to 8 am)), morning care is performed. This morning care includes face washing, assistance with brushing teeth, wearing dentures, assistance with changing clothes, etc. Furthermore, if the event is "getting out of bed", wheelchair transfer and walking assistance may be required. Furthermore, periodic (fixed time) events other than the events determined by the detection unit 10 include drinking and meal assistance, excretion assistance, wheelchair transfer, walking assistance, and position change (prevention of bedsores). For these periodic events, an alert may be generated by the care call unit 14 or the like at the fixed time.

The care call unit 14 includes a push button switch, and detects a care call (nurse call) when the care recipient 70 presses the switch. Instead of a push button switch, a care call may be detected by an audio microphone. When the switch of the care call unit 14 is pressed, i.e., when a care call is detected, the control unit 11 transmits a notification that a care call has been made to the management server 20, etc., via the communication unit 12 and the network 50.

The voice input/output unit 15 is, for example, a speaker and a microphone, and enables voice communication by transmitting and receiving voice signals between the information manager terminal 30 via the communication unit 12. The voice input/output unit 15 may be connected to the detection unit 10 via the communication unit 12 as an external device of the detection unit 10.

The detection unit 10 may further include a Doppler shift type body movement sensor that transmits and receives microwaves to and from the bed 60 and detects the Doppler shift of the microwaves caused by body movements (e.g., breathing) of the care recipient 70. This body movement sensor detects chest body movements (up and down movement of the chest) caused by the breathing of the care recipient 70, and recognizes that there is an abnormality in the micro-body movement when it detects a disruption in the period of the chest body movement or an amplitude of the chest body movement that is below a preset threshold.

(Management Server 20)
Fig. 4 is a block diagram showing a schematic configuration of the management server. Fig. 5 is a functional block diagram showing an example of main functions of the control unit shown in Fig. 4. The management server 20 includes a control unit 21, a communication unit 22, and a database 23, and functions as an information processing device. The management server 20 may be provided in the same building as the room for the care recipient 70, or may be provided in a remote location and connectable via a network. For example, the management server 20 may be a cloud server virtually constructed by a plurality of servers arranged on a network such as the Internet. Each component is connected to each other by a bus so as to be able to communicate with each other.

The control unit 21 and communication unit 22 have the same functions as the components of the detection unit 10, so detailed explanations will be omitted.

The database 23 functions as a memory unit and stores an event list, information about the care recipient 70, information about the care staff 80, care records, and behavioral profiles, etc.

The event list includes information on various events, including specific events that may lead to an accident involving the care recipient 70 (e.g., a fall or tripping event). Information on the care recipient 70 includes, for example, the care recipient's 70 name, date of birth, ID number, room number, usual meal size, amount of fluid intake outside of meals, medical history, level of care required, current hospital visit status, etc. Information on the care staff 80 includes, for example, the care staff's 80 name, staff ID, date of birth, years of service (career years), skill level in care, etc.

A care record is a document that records information about care given to a care recipient 70 at a facility. For example, based on a care plan prepared for each care recipient 70, the care staff 80 provides various types of assistance with daily living such as meals, fluid intake, excretion, bathing, cleaning, etc., and checks on vital signs (measurement of body temperature, blood pressure, pulse, etc.) for the care recipient 70. The care provided by the care staff 80 to the care recipient 70, such as assistance and vital sign checks, as well as the behavior and state of the care recipient 70, are recorded in the care record. The care record is updated when the care staff 80 inputs information about the care given to the care recipient 70. The care record is input, for example, through the input unit 44 of the care staff terminal 40.

The behavioral profile is a profile that records the daily behavior of each care recipient 70. As shown in Table 1 below, the behavioral profile includes items such as "user name," "time," "cognitive behavior," and "notification content."

"User name" is the room number and name of the care recipient 70 who uses the nursing care facility. "Time" is the time (band) when the "recognized behavior" of the care recipient 70 occurs, and the "recognized behavior" is the behavior of the care recipient 70 recognized by the detection unit 110. For example, it is assumed that the usual behavior pattern of Mr. A in room 101 is to wake up around 5:30 to 6:30, wake up or get out of bed around 6:30 to 9:00, and get out of bed around 9:00 to 11:00. This is because, based on Mr. A's usual behavior pattern, for example, Mr. A may wake up between 5:30 and 6:30, take medicine, go back to sleep, and wake up again between 6:30 and 9:00.

In addition, in this embodiment, the behavior profile holds "notification content" corresponding to the recognized behavior in addition to the recognized behavior of the care recipient 70 for each hour. The "notification content" is notified to the care staff 80 who cares for the care recipient 70. The "notification content" is, for example, the content of the behavior that the care staff 80 should take, and is determined for each care recipient 70 according to the behavior of the care recipient 70 and the time (time period) in which the behavior occurred. In the example shown in Table 1, when Mr. A wakes up between 5:30 and 6:30, the "notification content" is "visit the room bringing medicine and water," which is the behavior that the care staff 80 should take when Mr. A wakes up between 5:30 and 6:30. The method of determining the "notification content" will be described in detail later.

The management server 20, either alone or in cooperation with the detection unit 10, determines (identifies) which care recipient 70 an event detected by the detection unit 10, such as getting up, getting out of bed, falling, or a care call, pertains to. This determination is made by determining the care recipient 70 (i.e., the occupant of the room) associated with the room number of the detection unit 10 that detected the event. The determined type of event is then associated with the care recipient 70 and added to the event list of the database 23. In this embodiment, if the care recipient 70 carries an IC tag, the care recipient 70 may be determined by reading the IC tag with an RFID reader installed in each room. In addition, if there are multiple care recipients 70 in one room, such as in a shared room, the care recipient 70 may be determined by placing a detection unit 10 for each bed 60.

As shown in FIG. 5, the control unit 21 functions as a behavioral information acquisition unit 211, a care record acquisition unit 212, a candidate acquisition unit 213, a care staff information acquisition unit 214, a care recipient information acquisition unit 215, a care staff extraction unit 216, a notification content determination unit 217, a notification unit 218, and a profile update unit 219, as a result of the CPU executing an information processing program. The functions of these functional units will be described in detail later.

(Information Manager Terminal 30)
6 is a block diagram showing a schematic configuration of an information manager terminal. The information manager terminal 30 is a so-called PC (Personal Computer) and includes a control unit 31, a communication unit 32, a display unit 33, an input unit 34, and a voice input/output unit 35, which are interconnected by a bus. The control unit 31 includes a CPU, a RAM, a ROM, etc., in the same configuration as the control unit 11 of the detection unit 10.

The communication unit 32 is an interface for various local connections, such as a network interface for wired communication based on standards such as Ethernet (registered trademark), and an interface for wireless communication based on standards such as Bluetooth (registered trademark) and IEEE 802.11, and communicates with each terminal connected to the network 50.

The display unit 33 is, for example, a liquid crystal display, and displays various information. The display unit 33 displays, for example, an image captured by the detection unit 10.

The input unit 34 is equipped with a keyboard, numeric keypad, mouse, etc., and is used to input various information.

The audio input/output unit 35 is, for example, a headset equipped with a speaker and a microphone.

In this embodiment, the information manager terminal 30 is used as a terminal for the information manager 90, displays various information within the facility to the information manager 90, and accepts instructions. In addition, voice calls with care staff 80 and the like are made possible by transmitting and receiving voice signals between the detection unit 10 or the care staff terminal 40 via the communication unit 32. Here, the information manager 90 is a manager who manages multiple care staff 80. The information manager 90 may manage not only one facility, but also care staff 80 working in multiple facilities in an integrated manner.

When the detection unit 10 is installed in each room (residential room), the care staff 80 or technical staff, etc., through the information manager terminal 30, associate the room number with the detection unit 10, and calibrate and specify the position information of the objects installed in the room such as the bed 60, i.e., the contour information viewed from above by the camera 13 on the ceiling. In addition, they also associate the identification information such as the name and ID number of the care recipient 70 who is hospitalized or residing with each room number.

(Care staff terminal 40)
FIG. 7 is a block diagram showing a schematic configuration of the care staff terminal. The care staff terminal 40 includes a control unit 41, a wireless communication unit 42, a display unit 43, an input unit 44, and a voice input/output unit 45, which are connected to each other by a bus. The control unit 41 includes a CPU, a RAM, a ROM, and the like, as a configuration similar to that of the control unit 11 of the detection unit 10. The wireless communication unit 42 enables wireless communication using standards such as Wi-Fi and Bluetooth (registered trademark), and wirelessly communicates with each device via an access point 51 or directly. The display unit 43 and the input unit 44 are touch panels, and a touch sensor as the input unit 44 is superimposed on the display surface of the display unit 43, which is composed of a liquid crystal or the like. The display unit 43 and the input unit 44 display various operation screens that list a plurality of events included in the event list to the care staff 80, and accept various operations through the operation screen. In addition, in this embodiment, the display unit 43 displays the action content of the care recipient 70 and the notification content notified by the notification unit 218. Furthermore, when the care staff 80 provides care to the care recipient 70, the care staff 80 inputs information about the care provided to the care recipient 70 into the care record via the input unit 44.

The audio input/output unit 45 is, for example, a speaker and a microphone, and enables the care staff 80 to make voice calls between other care staff terminals 40 via the wireless communication unit 42. The care staff terminal 40 is a device that functions as a user interface for the monitoring system 1, and can be configured, for example, by a portable communication terminal device such as a tablet computer, smartphone, or mobile phone.

When starting work, the care staff 80 performs login authentication processing via the assigned care staff terminal 40. The care staff 80 inputs a staff ID and password via the touch panel (display unit 43, input unit 44) of the care staff terminal 40 and sends this to the management server 20. The management server 20 compares the authentication information stored in the database 23 and sends the authentication result according to the authority of the care staff 80 to the care staff terminal 40, completing the login authentication.

The care staff terminal 40 also has a function of identifying the location of the care staff terminal 40 using a GPS (Global Positioning System), Bluetooth, or the like. This allows the management server 20 to identify the location of the care staff 80 carrying the care staff terminal 40.

The detection unit 10, management server 20, information manager terminal 30, and care staff terminal 40 may include components other than those described above, or may not include some of the components described above.

(Information Processing Method)
Next, an overview of the processing procedure of the information processing method of this embodiment will be described with reference to Fig. 8. Fig. 8 is a flowchart illustrating the processing procedure of the control method of this embodiment. The processing of the flowchart in the figure is realized by the CPU of the control unit 21 executing an information processing program.

First, information regarding the behavior of the care recipient 70 is acquired (step S101). The behavior information acquisition unit 211 acquires information regarding the behavior of the care recipient 70 (hereinafter referred to as "behavior information") from the detection unit 10. The behavior information includes, for example, the content of the behavior of the care recipient 70 recognized by the detection unit 10 (e.g., getting up, falling, etc.), the time when the behavior occurred, etc. The acquired behavior information is stored in the RAM of the control unit 21.

Next, the care record of the care recipient 70 is acquired (step S102). The care record acquisition unit 212 reads and acquires the care record of the care recipient 70 from the database 23. The acquired care record is stored in the RAM of the control unit 21.

Next, candidates for care staff are acquired (step S103). The candidate acquisition unit 213, for example, identifies care staff working within the facility as candidates for care staff who will care for the care recipient 70, and acquires information about the identified care staff (for example, name, ID number, etc.). The candidate acquisition unit 213 identifies one or more care staff working within the facility, for example, based on whether or not a login authentication process has been performed via the care staff terminal 40.

Next, information about the care staff is acquired (step S104). The care staff information acquisition unit 214 reads and acquires information about the care staff who are candidates for care staff from the database 23. The acquired information about the care staff is stored in the RAM of the control unit 21.

Next, information about the care recipient 70 is acquired (step S105). The care recipient information acquisition unit 215 reads and acquires information about the care recipient 70 from the database 23. The acquired information about the care recipient 70 is stored in the RAM of the control unit 21.

Next, the care staff 80 who will care for the care recipient 70 are extracted (step S106). The care staff extraction unit 216 extracts the care staff 80 from the candidate care staff based on predetermined extraction information. The extracted information may include, for example, care records, information about the care recipient 70, information about the care staff, the positional relationship between each care staff member and the care recipient 70, behavioral information about the care recipient 70, etc.

The care staff extraction unit 216 extracts care staff based on a single piece of information contained in the extraction information, or a combination of multiple pieces of information, and ultimately extracts one or more care staff 80 suitable for caring for the care recipient 70. Furthermore, when multiple pieces of information are combined to create the extracted information, multiple care staff may be extracted based on one piece of information, and then a care staff 80 may be extracted from the multiple extracted care staff based on further information. When extracting the care staff 80, the care staff extraction unit 216 can appropriately determine which pieces of extracted information to use and in what order.

The care staff extraction unit 216 may extract care staff who have experience providing care to the care recipient 70 based on the care records. More preferably, it may extract care staff who provided care to the care recipient 70 efficiently. For example, it may extract care staff who completed care for the care recipient 70 within a specified working time. In addition, if the care records record the satisfaction level or evaluation of the care recipient 70 regarding the care provided by the care staff, the care staff extraction unit 216 may be configured to take this satisfaction level or evaluation into consideration.

In addition, the care staff extraction unit 216 may extract care staff based on information about the care recipient 70. For example, care staff who can respond to the level of care required by the care recipient 70 may be extracted.

The care staff extraction unit 216 may also extract care staff based on information about the care staff. For example, care staff whose care skill level is equal to or higher than a predetermined level may be extracted. The predetermined level may be a skill level that can handle the care of the care recipient 70.

The care staff extraction unit 216 may also extract care staff based on the positional relationship between each care staff member and the care recipient 70. More specifically, the care staff extraction unit 216 calculates the travel time (travel distance) from the position of each care staff member to the position of the care recipient 70 based on the position information of the care staff terminal 40, and extracts care staff whose travel time (travel distance) to the position of the care recipient 70 is less than a predetermined time (predetermined distance). Alternatively, the care staff extraction unit 216 may be configured to extract care staff whose travel time (travel distance) to the position of the care recipient 70 is the shortest. Also, the care staff extraction unit 216 may be configured to extract care staff who work on the same floor as the care recipient 70.

The care staff extraction unit 216 may also extract care staff according to the behavioral information of the care recipient 70. For example, when the care recipient 70 wakes up, care staff capable of providing care associated with waking up may be extracted. When the care recipient 70 falls, care staff capable of dealing with the fall may be extracted.

Next, the notification content to be sent to the care staff 80 is determined (step S107). The notification content determination unit 217 determines the notification content to be sent to the care staff 80 regarding the behavior of the care staff 80 according to the behavioral information of the care recipient 70. More specifically, the notification content determination unit 217 determines the notification content based on the time at which the behavior in the behavioral information occurred in the behavioral profile of the care recipient 70. For example, in the example of Table 1 above, if Mr. A wakes up between 5:30 and 6:30, the notification content is determined to be "Visit his/her room bringing medicine and water." On the other hand, if Mr. A wakes up between 6:30 and 9:00, the notification content is determined to be "Visit his/her room and check if he/she will go to the living room."

The notification content can also be determined for each care recipient 70. Therefore, even if the same action is taken at the same time, the notification content may differ if the care recipient 70 is different. For example, in the example of Table 1 above, when Person B in Room 102 wakes up at 6:00, the notification content determination unit 217 determines the notification content to be "Prepare for excretion assistance and visit the room", but this notification content is different from the notification content when Person A wakes up at 6:00.

The notification content may be determined based on the care record. The notification content determination unit 217 determines the notification content based on lifestyle information including parameters such as the amount of food eaten, the amount of water intake, the amount and quality of excretion, and vital values (body temperature, blood pressure, pulse, etc.) of the care recipient 70. For example, the notification content may be determined depending on whether the vital value of the care recipient 70 measured in the most recent vital check is within a predetermined range (for example, within ±α% of the average vital value of the care recipient 70). For example, although not shown in Table 1, assume that in the behavior profile of Mr. A, if there is no problem with his physical condition, he has a daily routine of taking a walk in the garden in a wheelchair for about 20 minutes in the afternoon. Normally, the care staff 80 goes out to the garden with Mr. A in the afternoon to take a walk, so the notification content to the care staff 80 is determined to be, for example, "visit the room with a drink and a wheelchair." However, if A's temperature is found to be over 37 degrees in the morning, the notification content may be different from usual and may be decided to be, for example, "Please visit the room bringing a drink and a thermometer."

The notification content can also be determined taking into consideration the most recent events of the care recipient 70. For example, if Mr. A falls, even if he did not need assistance before the fall, he may need assistance after the fall. Also, since there is a possibility that he may fall again in the future, it is necessary to notify the care staff 80 of the risk of falling. In this way, since the health condition of the care recipient 70 changes from day to day, the notification content can be determined taking into consideration, for example, the impact of past events on the care recipient 70.

Furthermore, in addition to the lifestyle information of the care recipient 70, various environmental factors related to the living environment of the care recipient 70 can also be taken into consideration when deciding the content of the notification. For example, in addition to A's physical condition, the weather and climate can be taken into consideration. When it is raining or there is a large difference in temperature between the garden and the room, and it is preferable to stay indoors rather than going out into the garden, the content of the notification can be determined to be, for example, "Visit the room with a drink."

The content of the notification can also be adjusted depending on the years of experience and skills of the care staff 80. For example, while it is necessary to notify new care staff 80 of basic matters, it is not effective to only notify highly skilled care staff 80 of basic matters. Thus, by reinforcing or simplifying the content of the notification depending on the years of experience and skills of the care staff 80, it becomes possible to make clearer the actions that each care staff member 80 should take.

In this way, the notification content determination unit 217 determines the notification content to the care staff 80 based on the time when the behavior of the behavioral information occurred in the behavioral profile of the care recipient 70. At this time, the influence of lifestyle information, events, environmental factors, etc. may be taken into consideration. More specifically, the lifestyle information may be compared with a predetermined threshold value for each parameter, and the influence on the notification content may be evaluated. In addition, the presence or absence of events, environmental factors, etc. that may influence the notification content may be determined, and the influence may be evaluated. For environmental factors, parameters such as temperature and humidity may be compared with a predetermined threshold value for each parameter, and the influence on the notification content may be evaluated. The notification content may be determined based on the results of these evaluations. The threshold values for lifestyle information and environmental factors may be appropriately updated to appropriate values depending on the health condition of the care recipient 70, the history of events to date, etc.

Next, the care staff is notified of the notification content (step S108). The notification unit 218 notifies the care staff 80 of the behavior content of the care recipient 70 based on the behavior information and the notification content determined by the notification content determination unit 217. For example, the notification unit 218 notifies the care staff terminal 40 of the behavior content and notification content, and the display unit 43 of the care staff terminal 40 displays the behavior content of the care recipient 70 and the notification content on the display. Alternatively, the audio input/output unit 45 of the care staff terminal 40 outputs the behavior content of the care recipient 70 and the notification content from a speaker.

Next, the behavioral profile of the care recipient 70 is updated (step S109). For example, if Mr. A is no longer able to do what he or she previously did due to the effects of a fall, the behavioral profile is updated to one that is appropriate for Mr. A's current situation. The behavioral profile can be updated by the user inputting data in the "Time", "Recognized Behavior", and "Notification Content" columns via the input unit 44 of the care staff terminal 40, and the profile update unit 219 setting the input data in the behavioral profile. The behavioral profile can also be updated by the profile update unit 219 changing or generating data in the "Time", "Recognized Behavior", and "Notification Content" columns based on behavioral information, lifestyle information, events, environmental factors, etc.

In this way, in the processing of the flowchart in FIG. 8, the management server 20 acquires behavioral information of the care recipient 70, care records, information on the care staff, and information on the care recipient 70, and extracts the care staff who care for the care recipient 70 based on the extracted information. Furthermore, the management server 20 determines the notification content to be sent to the care staff 80 regarding the behavior of the care staff 80 who cares for the care recipient 70, based on the behavioral information. The management server 20 then notifies the care staff 80 of the behavioral content of the care recipient 70 and the notification content based on the behavioral information, and updates the behavioral profile of the care recipient 70.

Furthermore, when there are multiple care recipients who require care, the care staff extraction unit 216 repeats the process of FIG. 8 to extract care staff who will care for the other care recipients from the candidates for care staff excluding the care staff who will care for the care recipient 70. This allows for efficient allocation of care staff when there are multiple care recipients who require care. Furthermore, because care staff appropriate to the care recipients are assigned, it is possible to prevent excessive time being spent on providing care to a specific care recipient.

According to the management server 20 of this embodiment described above, the care staff 80 who will care for the care recipient 70 are extracted from the candidates for care staff, so that the appropriate care staff can be notified according to the patient's condition. Therefore, the care staff 80 can provide appropriate care to the care recipient 70.

The present invention is not limited to the above-described embodiment, but may be modified in various ways within the scope of the claims.

For example, in the above embodiment, the management server 20 functions as an information processing device, but the present invention is not limited to such a case, and the information manager terminal 30 may be configured to function as an information processing device. Also, the detection unit 10 may be configured to function as an information processing device by the CPU of the control unit 11 of the detection unit 10 executing an information processing program.

The information processing program may be provided by a computer-readable recording medium such as a USB memory, flexible disk, or CD-ROM, or may be provided online via a network such as the Internet. In this case, the program recorded on the computer-readable recording medium is usually transferred to and stored in a memory or storage device. The information processing program may be provided, for example, as a standalone application software, or may be incorporated into the software of each device as one function of the server.

In addition, in the embodiment, some or all of the processing executed by the program may be replaced with hardware such as a circuit.

1. Monitoring system,
10 detection unit,
11 control unit,
12 Communications Department,
13 Camera,
14 Care Call Department,
15 Audio input unit,
20 Management server,
21 control unit,
211 behavior information acquisition unit,
212 care record acquisition unit,
213 candidate acquisition unit,
214 care staff information acquisition unit,
215 care recipient information acquisition unit,
216 Care staff extraction unit,
217 Notification content determination unit;
218 Notification Department,
219 Profile update unit,
22 Communications Department,
23 databases,
30 information manager terminal,
40 Care staff terminal,
41 control unit,
42 wireless communication unit,
43 display unit,
44 input unit,
45 Audio input/output unit,
50 networks,
51 access points,
60 beds,
70. Care recipients,
80 care staff.

Claims (10)

A candidate acquisition unit that acquires candidates for care staff at the facility who will care for the care recipient who uses the facility;
A care staff extraction unit that extracts a care staff who will care for the care recipient from the care staff candidates acquired by the candidate acquisition unit;
A care staff information acquisition unit that acquires information about the care staff ,
The care staff extraction unit,
The information processing device extracts care staff members having a skill level related to care equal to or higher than a predetermined level based on the information related to the care staff members. A candidate acquisition unit that acquires candidates for care staff at the facility who will care for the care recipient who uses the facility;
A care staff extraction unit that extracts a care staff who will care for the care recipient from the care staff candidates acquired by the candidate acquisition unit;
A care recipient information acquisition unit that acquires information about the care recipient,
The care staff extraction unit,
An information processing device that extracts care staff who can respond to the level of care required of the care recipient based on information about the care recipient. A candidate acquisition unit that acquires candidates for care staff at the facility who will care for the care recipient who uses the facility;
A care staff extraction unit that extracts a care staff who will care for the care recipient from the care staff candidates acquired by the candidate acquisition unit;
A care record acquisition unit that acquires a care record of the care recipient ,
The care staff extraction unit,
An information processing device that extracts care staff who have experience providing care to the care recipient based on the care records. The care staff extraction unit,
The information processing device according to claim 3 , further comprising: extracting a care staff member who has completed the care for the care recipient within a predetermined working time. The care staff extraction unit,
The information processing device according to claim 1 , wherein the care staff is extracted based on a positional relationship between each care staff and the care recipient. The care staff extraction unit,
The information processing device according to claim 1 , further comprising: extracting care staff who care for other care recipients from the care staff candidates excluding the care staff who cares for the care recipient. A behavioral information acquisition unit that acquires information regarding the behavior of the care recipient;
a notification content determination unit that determines notification content to be notified to the care staff regarding the action of the care staff extracted by the care staff extraction unit according to the information on the action;
The information processing device according to claim 1 , further comprising a notification unit that notifies the care recipient of the behavioral content based on the information on the behavior and the notification content determined by the notification content determination unit. An information processing device according to claim 7 ;
A terminal having a display unit,
The notification unit notifies the terminal of the action content and the notification content;
The display unit displays the action content and the notification content. The information processing system according to claim 8 , further comprising a behavior recognition unit that recognizes a behavior of the care recipient and outputs information related to the behavior to the information processing device. (a) obtaining candidates for care staff at a facility who will care for a care recipient using the facility;
and (b) extracting care staff who will care for the care recipient from the candidates of care staff obtained in the step (a),
In the step (b), an information processing program for causing a computer to execute a process of extracting care staff whose skill level in care is equal to or higher than a predetermined level based on the information about the care staff .