JP7622381B2 - Information processing device and program - Google Patents

Description

The present invention relates to an information processing device and a program.

In recent years, input support systems have been proposed that allow easy use of information regarding the entry of input targets such as past forms (see, for example, Patent Document 1).

The input support system described in Patent Document 1 includes a data extraction unit that extracts form titles and form data entered on form sheets managed on a network, a memo acceptance unit that accepts the entry of memos relating to at least one of the form titles and form data, a storage unit that saves the extracted form data and form title as history together with the memo for each form sheet, a history recall unit that recalls from the storage unit the history associated with at least one of the form titles and form data of a new form sheet, and a memo-attached history display unit that displays the recalled history together with the memo corresponding to the history.

JP 2016-99825 A

The objective of the present invention is to provide an information processing device and program that can display an explanation of an item to assist in input when inputting information into an input target, and can store the explanation of a newly input item so that it can be used by the user or other users.

[1] Based on accumulated information in which an explanatory text corresponding to an item of an input object is accumulated, control is performed so that an explanatory text of the item is displayed on a screen together with the input object;
a processor that stores an explanation of the item input for the input object as the stored information ;
The processor controls the information processing device to display a reception screen having a display area for the input content entered this time for each item, an input section in which the explanatory text can be entered for each item, and a reception section that receives, for each item, whether or not to store the input content as the accumulated information .
[2] The information processing device described in [1], wherein the processor stores the input content entered for the input target as the accumulated information, and controls the screen to display input examples obtained from the input content stored in the accumulated information.
[3] The information processing device described in [2], wherein the acquisition conditions include a condition that the attribute information of the user currently inputting into the input target is identical to the attribute information of the user who entered the input content stored in the stored information.
[4] The information processing device according to [3], wherein the conditions include a condition that input by the user himself/herself is given priority over input by other users.
[5] The information processing device according to [3], wherein the conditions include a condition that the most recent item is given priority over the earlier items.
[6] An information processing device according to any one of [1] to [5], wherein the input content entered for the input target is input by the user himself/herself until halfway, and the remainder is completed by the processor as being related to the user himself/herself.
[7] An information processing device described in any one of [1] to [6], wherein the processor stores input content that has been processed to make it concealed so that the input content entered for the input target cannot be identified as the accumulated information, and controls the display of input examples obtained from the input content that has been processed and stored in the accumulated information on the screen.
[8] An information processing device described in any one of [1] to [6], wherein the processor accumulates input content entered for the input target as the accumulated information, and controls the display on the screen of an example input that has been obtained from the input content accumulated in the accumulated information and processed to conceal the input content so that it cannot be identified.
[9] The information processing device according to [7] or [8], wherein the processing includes a process in which a user combines different input contents.
[10] The information processing device according to [7] or [8], wherein the processing includes a process of replacing with an alternative character.
[ 11 ] The information processing device according to [ 1 ], wherein for items determined by the reception unit not to be stored, the processor stores the input contents as the stored information so that only the user can use the input contents.
[ 12 ] Controlling a computer to display an explanatory text for an item of an input object on a screen together with the input object based on accumulated information in which the explanatory text for the item of the input object is accumulated;
A program for storing an explanation of the item input for the input target as the stored information,
A program for controlling the display of a reception screen having a display area for the input content entered this time for each item, an input section in which the explanatory text can be entered for each item, and a reception section that receives, for each item, whether or not to store the input content as the accumulated information .

According to the inventions of claims 1 and 12 , when inputting information into an input target, an explanation of the item can be displayed to assist in input, the explanation of the newly input item can be stored so that it can be used by the user himself or other users, and input contents that the user does not want to save can be specified .
According to the second aspect of the present invention, the input contents can be input by referring to the input example.
According to the third and fourth aspects of the present invention, the input contents can be input by referring to the input example related to the user himself/herself.
According to the fifth aspect of the present invention, the input contents can be input with reference to an input example created based on the latest input contents.
According to the sixth aspect of the present invention, inputting the input contents is made easier than when inputting all of the input contents.
According to the invention as defined in claims 7 to 10, security problems can be avoided by making the input contents unidentifiable .
According to the eleventh aspect of the present invention, the user can refer to the information when using the device.

FIG. 1 is a diagram showing an example of a schematic configuration of an information processing system according to an embodiment of the present invention. FIG. 2 is a block diagram showing an example of the configuration of the relay server. FIG. 3A is a diagram showing an example of input support information, and FIG. 3B is a diagram showing an example of input history information. FIG. 4 is a block diagram showing an example of the configuration of a user terminal. FIG. 5 is a diagram showing an example of the input form. FIG. 6 is a diagram showing an example of a form input screen. FIG. 7 is a diagram showing an example of a form input screen showing that there is a memo. 8A and 8B are diagrams showing an example of a form input screen on which a memo is displayed. 9A and 9B are diagrams showing examples of the save confirmation screen. FIG. 10 is a sequence diagram illustrating an example of the operation of the information processing system.

The following describes an embodiment of the present invention with reference to the drawings. In each drawing, components having substantially the same functions are given the same reference numerals and their repeated explanations are omitted.

Summary of the embodiment
The information processing device of this embodiment is equipped with a processor that controls the display of an explanation of an item on a screen together with the input target based on accumulated information in which an explanation corresponding to the item of the input target is accumulated, and accumulates the explanation of the item entered for the input target as history information.

An input target typically refers to an input screen on a web page that has items to be entered. Examples of input targets include the pages of travel booking sites, purchase invoices, and application forms for government benefit application services. An item description refers to information that explains the meaning of an item or assists in entering information into the item. Item descriptions include, for example, points to note when entering information, know-how, and notes.

[Embodiment]
1 is a diagram showing an example of a schematic configuration of an information processing system according to an embodiment of the present invention. This information processing system 1 is configured to include a service providing server 2 and a relay server 3 provided on an external network 4, and a plurality of user terminals 6 connected to the service providing server 2 and the relay server 3 via the external network 4 and an internal network 5. The relay server 3 is an example of an information processing device.

The service providing server 2 provides web services (also called cloud services) via a network. When a user uses a web service, the service providing server 2 provides a web page indicated by a uniform resource locator (URL). The service providing server 2 has a form storage unit 20 that stores input forms provided on the web pages. The input forms are created in HTML (Hypertext Markup Language) and are assigned a form ID that identifies the input form.

The relay server 3 assists the user in inputting information into an input form when the user uses a service provided by the service providing server 2, and relays information transmitted and received between the user terminal 6 and the service providing server 2. The relay server 3 also stores the information input by the user so that it can be used by the user or other users.

Normally, the operator of the service providing server 2 is a service provider, and the operator of the relay server 3 is a person different from the service provider (hereinafter also referred to as the "administrator"). Note that the operator of the relay server 3 may also be a service provider. The service provider is, for example, a public institution such as a government office, a private organization, a company, etc.

The external network 4 is, for example, the Internet, and may be wired or wireless. The internal network 5 is, for example, a LAN (Local Area Network), a WAN (Wide Area Network), an intranet, and may be wired or wireless.

The user terminal 6 is an information processing terminal such as a personal computer (PC). The user terminal 6 may be a portable information processing terminal such as a notebook computer or a tablet terminal, or a mobile communication terminal such as a multi-function mobile phone (smartphone). The user terminal 6 may also be an image forming device such as a printer or a facsimile. The user terminal 6 may also be connected to the external network 4 without going through the internal network 5.

(Configuration of relay server)
2 is a block diagram showing an example of the configuration of the relay server 3. The relay server 3 has a control unit 30 that controls each unit of the relay server 3, and this control unit 30 is connected to a storage unit 31, a temporary storage unit 32, an input unit 33 realized by a keyboard, a mouse, etc., a display unit 34 realized by a liquid crystal display, etc., and a communication unit 35 realized by a network interface card (NIC), etc.

The control unit 30 is composed of a processor such as a CPU (Central Processing Unit), an interface, etc. The control unit 30 executes a program 310 stored in the storage unit 31 to transmit screen information in response to a request from the user terminal 6, etc.

The storage unit 31 is composed of a ROM (Read Only Memory), a RAM (Random Access Memory), a hard disk, etc., and stores various information such as a program 310, input support information 311 (see FIG. 3(a)), and input history information 312 (see FIG. 3(b)). The input support information 311 and the input history information 312 are examples of stored information.

The temporary storage unit 32 is composed of a cache memory or the like, and temporarily stores information obtained from the input support information 311 and the input history information 312, as well as information such as the input contents entered into the input form 11 (see Figures 5 to 8).

The communication unit 35 communicates with the user terminal 6 via the external network 4 and the internal network 5, and also communicates with the service providing server 2 via the external network 4.

Figure 3 (a) is a diagram showing an example of input support information 311. The input support information 311 is linked to the URL and form ID of a web page and stored in the storage unit 31. The input support information 311 is intended to support the user's input into the input form, and has multiple items such as "item," "input example," and "memo." The input support information consisting of these items is recorded by the control unit 30 based on the user's input, predetermined rules, etc. The memo is an example of an explanatory text corresponding to an item.

"Item" records the names of the items that make up the form. "Input example" records an input example that can be used as a reference when the user enters the input content. "Memo" records an explanation of the item.

As an example input, the following can be used:
(a) The input contents obtained from the input history information 312 are used as is without processing.
(b) Input contents acquired from the input history information 312 are processed and concealed by the control unit 30 based on input examples and predetermined rules.
(c) Input by an administrator or the like in a generalized manner without using the input history information 312.

The above input example (a) may be used when using the user's own input history information 312. The above input example (b) may be used when performing concealed processing so that the input contents themselves cannot be identified from a security perspective. The above rule (b) may, for example, have different processing contents depending on the item. For example, for the name item, a process may be performed in which the user combines different input contents (for example, a process of combining the first and last names of different users). For the company name and email address items, a process may be performed in which some of the characters are replaced with alternative characters such as an asterisk (*) or an X mark.

The condition for obtaining (a) above may be that the user attribute information being input this time is identical to the user attribute information of the input contents input to the input history information 312. When user attribute information is identical, this applies when the organization to which the user belongs, such as the company, business establishment, or department, is the same, or when the user is the user himself/herself, etc.

The acquisition conditions in (a) above may include a condition that the user's own input is given priority over inputs made by other users, or a condition that the most recent (e.g., the last week, month, etc.) input is given priority over earlier inputs.

The case shown in FIG. 3(a) shows an input example of (b) above. For the "Real Name" field, "Taro Fuji" was created as an input example by combining "Taro" from a certain user, Patent Taro, and "Fuji" from another user, Fuji Hanako. For the "Organization Name" field, "Fuji*****" was created as an input example by replacing part of the company name with alternative characters. For the "Email" field, "Taro", the given name created as an input example for a name, was used in the part before the @ (at sign), and "Fuji*****", which was created as an input example for a company, was used in the part after the @ (at sign), to create "Taro＠fuji*****.co.jp" as an input example by using "fuji*****" with the first letter lowercase from "Fuji*****", which was created as an input example for a company, and "co.jp", an example of a domain.

Figure 3 (b) is a diagram showing an example of input history information 312. Input history information 312 is linked to the URL of the web page, the form ID, and the user ID that identifies the user. In addition to the user ID, it may be linked to user identification information such as the user's name and email address. The most recent input history information 312 is stored in the memory unit 31. Input history information 312 has the fields "item" and "input content". As with input support information 311, "item" records the names of the items that make up the form. "Input content" records text that the user entered and whose saving has not been rejected.

When recording the input contents as input history information 312, the control unit 30 may record the input contents after performing a process of concealing the input contents so that they cannot be identified, or may record the input contents without concealing the input contents. Furthermore, when displaying input history information 312 recorded without concealment, the input contents may be displayed after performing a process of concealing the input contents from other users, and may be displayed without concealment from the user himself/herself.

Next, we will explain the control unit 30.

The control unit 30 creates a form input screen 10A (see FIG. 6) that combines the input form acquired from the service providing server 2 with the input example acquired from the input support information 311, or a form input screen 10B (see FIG. 7 and FIG. 8) that combines the input form with the input example and notes acquired from the input support information 311, as a web page, and controls the form input screens 10A and 10B to be displayed on the display unit 63 of the user terminal 6.

The control unit 30 also prompts the user to confirm whether or not to save the current input contents, creates a save confirmation screen 10C in which a memo can be input as a web page, and controls the display unit 63 of the user terminal 6 to display the save confirmation screen 10C. The control unit 30 links the input contents whose saving was not rejected on the save confirmation screen 10C to the URL, form ID, and user ID, and stores them in the memory unit 31 as input history information 312, and when a memo is input to the save confirmation screen 10C, stores the input memo in the memory unit 31 as input support information 311.

(Configuration of user terminal)
4 is a block diagram showing an example of the configuration of the user terminal 6. The user terminal 6 is provided with a control unit 60 realized by a processor such as a CPU, an interface, etc., and controls each unit of the user terminal 6, a storage unit 61 storing the programs of the processor and various data, an input unit 62 realized by a keyboard, a mouse, etc., a display unit 63 realized by a liquid crystal display, etc., and a communication unit 64 that communicates with the relay server 3 and the service providing server 2 via the internal network 5 and the external network 4.

The programs stored in the memory unit 61 include a web browser for viewing web pages. The control unit 60 accesses the web page specified by the URL and displays the input screen of the web page on the display unit 63 so that it can be viewed using the web browser. Note that, in addition to the URL of the web page, the information indicating the communication destination of the user terminal 6 may be an IP address of a communication device such as a server, a website, or an email address domain. The URL of the web page may be directly input using the input unit 62, or a URL held by the web browser may be used. Also, a button to which a link is set using a dedicated app or the like may be operated.

(Operation of Information Processing System)
Next, an example of the operation of the information processing system 1 will be described with reference to Fig. 5 to Fig. 10. Fig. 9 is a sequence diagram showing an example of the operation of the information processing system 1.

When a user operates the input unit 62 of the user terminal 6 to input a user ID to log in and request an input form for a desired web page, the control unit 60 of the user terminal 6 specifies the URL of the web page and sends a request for the input form together with the user ID to the relay server 3 (S1).

The control unit 30 of the relay server 3 searches for the input support information 311 corresponding to the specified URL, acquires the input example and memo, and searches for the input history information 312 corresponding to the specified URL and user ID, and acquires the input contents (S2). Note that the keywords used to search for the input support information 311 may be the URL of the web page, or information included in the contents of the input form (e.g., title, item name, etc.).

The control unit 30 of the relay server 3 accesses the web page of the specified URL and sends a request for the input form to the service providing server 2 (S3).

The service providing server 2 sends information about the input form (including the form ID) of the specified URL to the relay server 3 as a response to the input form request (S4).

Figure 5 shows an example of an input form sent from the service providing server 2. The input form 11 shown in the figure is a form for requesting an account. The input form 11 has a number of items 110, a number of input fields 111 provided corresponding to each item 110, and a "Request Account" button 112. The input fields 111 are fields where the user enters input content corresponding to the items 110. The "Request Account" button 112 is a submit button that instructs the input content entered in the input form 11 to be sent to the relay server 3.

The control unit 30 of the relay server 3 creates a form input screen using a web page from the input form sent from the service providing server 2 and the information acquired in step S2 above (S5), and sends the information of the form input screen to the user terminal 6 (S6). The control unit 60 of the user terminal 6 displays the form input screen on the display unit 63. The form input screen is an example of an input target.

Figure 6 is a diagram showing an example of a form input screen displayed on the display unit 63 of the user terminal 6. The form input screen 10A is a combination of the input form 11 shown in Figure 5 and an input example 14 obtained from the input support information 311. Input examples 12 of "Taro Fuji", "Fuji*****", and "Taro＠fuji*****.co.jp" corresponding to the fields 110 of "Real Name", "Organization Name", "Email", and "Email Again" are displayed near the fields. Note that the corresponding input example 12 is not displayed in the "Country" field 110, but may be displayed.

As shown in FIG. 6, the position where the input example 12 is displayed may be above the input field 111, or below, to the left or right of the input field 111. The input example 112 does not have to be displayed all the time, but may be displayed when the cursor is moved to the input field 111 or its vicinity. In this case, it is easier to see which item 110 the input example 12 is being displayed for, compared to when all input examples 12 are displayed all the time.

The user inputs the input contents into the input field 111 with reference to the input example 12 (S7). The control unit 60 of the user terminal 6 transmits the input contents entered into the input field 111 to the relay server 3 (S8).

If a note has been recorded for the item, the control unit 30 of the relay server 3 creates a form input screen indicating that there is a note on a web page, and transmits the information of the form input screen to the user terminal 6. The control unit 60 of the user terminal 6 displays the form input screen on the display unit 63.

Figure 7 is a diagram showing an example of a form input screen indicating that a note is present, displayed on the display unit 63 of the user terminal 6. Form input screen 10B indicating that a note is present is the form input screen 10A shown in Figure 6 to which a "Tips" button 13 indicating that a note is present has been added. In the example shown in this figure, the "Tips" button 13 is displayed corresponding to the "Organization Name" item 110 and the "Country" item 110.

When the user operates the "Tips" button 13 corresponding to the "Organization Name" item 110, the control unit 30 reads out the corresponding note 14 from the input support information 311 and displays it as a pop-up on the form input screen 10B, as shown in FIG. 8(a). When the user operates the "Tips" button 13 corresponding to the "Country" item 110, the control unit 30 reads out the corresponding note 14 from the input support information 311 and displays it as a pop-up on the form input screen 10B, as shown in FIG. 8(b).

The user inputs the input contents into the input field 111 by referring to the input example 12 and the notes 14 for the items 110 (S7). The control unit 60 of the user terminal 6 transmits the input contents input into the input field 111 to the relay server 3 (S8).

The control unit 30 of the relay server 3 transmits the input contents transmitted from the user terminal 6 to the service providing server 2 (S9). At this time, the control unit 30 temporarily stores the input contents in the temporary storage unit 32.

Next, the control unit 30 of the relay server 3 creates a save confirmation screen using a web page, and transmits the information of the save confirmation screen to the user terminal 6 (S11). The control unit 60 of the user terminal 6 displays the save confirmation screen on the display unit 63.

FIG. 9(a) is a diagram showing an example of a save confirmation screen displayed on the display unit 63 of the user terminal 6. The save confirmation screen 10C has a save refusal check box 15 and a "Send" button 16. The save confirmation screen 10C is an example of a reception screen. The save refusal check box 15 is an example of a reception section.

The save refusal checkbox 15 has the current input content 150 temporarily stored in the temporary storage unit 32, a checkbox 151 provided for each item and checked when refusing to save the input content 150, and a memo input field 152 provided for each item. A memo for the item is entered in the memo input field 152 as necessary. The "Send" button 16 instructs the information entered on the save confirmation screen 10C to be sent to the relay server 3. Note that although △ is used in part of the email of the current input content 150, it is assumed that it was entered without replacement. Also, a save permission checkbox may be provided instead of the save refusal checkbox 15.

Assume that the user checks the checkbox 151 in the "Email" field, enters "No spaces allowed" in the memo input field 152 in the "Country" field, and operates the "Send" button 16, as shown in FIG. 9(b) (S13).

The control unit 60 of the user terminal 6 transmits the information entered on the save confirmation screen 10C to the relay server 3 (S14).

The control unit 30 of the relay server 3 performs a save process according to the information entered on the save confirmation screen 10C (S15). That is, the memo entered in the memo input field 152 is recorded in the input support information 311, and the input contents entered for the items for which the check boxes 151 are not checked are recorded in the input history information 312. The input contents temporarily stored in the temporary storage unit 32 are erased.

(Variation 1)
In the save confirmation screen 10C shown in FIG. 9, a check box 151 is provided for the input content 150, but a check box may also be provided for the input example 12, a check box may also be provided for the memo input field 152, or a common check box may be provided for the input content 150 and the memo input field 152.

(Variation 2)
The input history information 312 shown in Fig. 3(b) may be stored as first input history information linked to a user ID and as second input history information not linked to a user ID, and a first check box corresponding to the first input history information and a second check box corresponding to the second input history information may be provided. In this way, the first check box can be used to deny other users from viewing the input contents 150, and the second check box can be used to save the input contents to be used next by the user himself.

(Variation 3)
In the above embodiment, the relay server 3 is provided on the external network 4, but may be provided on the internal network 5. In this case, when the input support information 311 and the input history information 312 are shared within the same organization, such as within the same company, the save confirmation screen 10C as shown in Fig. 9 may be unnecessary. However, when security is an issue between different departments (e.g., between business locations) within the same company, the save confirmation screen 10C may be used.

(Variation 4)
When the user himself/herself has entered some information in the input field 111, the remaining information may be completed by a processor and displayed as information related to the user himself/herself. This saves the user the trouble of having to enter information himself/herself.

Although the embodiment of the present invention has been described above, the embodiment of the present invention is not limited to the above embodiment, and various modifications and implementations are possible.

Each means of the processor may be configured in part or in whole using hardware circuits such as a field programmable gate array (FPGA) or an application specific integrated circuit (ASIC).

In the above embodiment, the processor refers to a processor in a broad sense, including general-purpose processors (e.g., CPU: Central Processing Unit, etc.) and dedicated processors (e.g., GPU: Graphics Processing Unit, ASIC, FPGA, programmable logic device, etc.).

In addition, the processor operations in the above embodiments may not only be performed by a single processor, but may also be performed by multiple processors in physically separate locations working together. Furthermore, the order of the processor operations is not limited to the order described in the above embodiments, and may be changed as appropriate.

In addition, some of the components of the above embodiments may be omitted or modified. In addition, steps may be added, deleted, modified, or replaced in the flow of the above embodiments. In addition, the programs used in the above embodiments may be provided by recording them on a computer-readable recording medium such as a CD-ROM, or may be stored on an external server such as a cloud server and used via a network.

1... information processing system, 2... service providing server, 3... relay server,
4...external network, 5...internal network, 6...user terminal,
10A, 10B... Form input screen, 10C... Save confirmation screen, 11... Input form,
13…"Tips" button, 14…Memo, 15…Reject saving checkbox,
16: "Send"button; 20: form storage section; 30: control section; 31: storage section;
32: temporary storage unit, 33: input unit, 34: display unit, 35: communication unit,
60: control unit, 61: storage unit, 62: input unit, 63: display unit, 64: communication unit,
110: item, 111: input field, 112: “Request Account” button,
150: input content, 151: check box, 152: memo input field,
310: program, 311: input support information, 312: input history information

Claims (12)

based on accumulated information in which explanatory text corresponding to an item of an input object is accumulated, control is performed so that explanatory text of the item is displayed on the screen together with the input object;
a processor that stores an explanation of the item input for the input object as the stored information ;
the processor controls to display a reception screen having a display area for the input contents currently input for each item, an input unit capable of inputting the explanatory text for each item, and a reception unit for receiving, for each item, whether or not to store the input contents as the accumulated information;
Information processing device. The processor controls to accumulate input contents inputted for the input target as the accumulated information, and to display an input example obtained from the input contents accumulated in the accumulated information on the screen.
The information processing device according to claim 1 . The condition for obtaining the information includes a condition that attribute information of a user currently inputting the input content into the input object is identical to attribute information of a user who input the input content stored in the stored information.
The information processing device according to claim 2 . The conditions include a condition that the user's own input takes precedence over inputs made by other users.
The information processing device according to claim 3 . The conditions include the condition that the most recent one takes precedence over the earlier one,
The information processing device according to claim 3 . The input content input for the input target is, when the user himself/herself has inputted the content up to a certain point, the remaining content is completed by the processor as being related to the user himself/herself.
The information processing device according to claim 1 . The processor controls to store, as the accumulated information, input contents that have been subjected to a process of concealing the input contents inputted to the input target so that the input contents cannot be identified, and to display, on the screen, an input example obtained from the input contents that have been subjected to the process and stored in the accumulated information.
The information processing device according to claim 1 . The processor controls to accumulate the input content input for the input target as the accumulated information, and to display on the screen an input example obtained from the input content accumulated in the accumulated information and subjected to a process of concealing the input content so that the input content cannot be identified.
The information processing device according to claim 1 . The process includes a process in which a user combines different input contents.
9. The information processing device according to claim 7 or 8. The process includes replacing the character with an alternative character.
9. The information processing device according to claim 7 or 8. The processor stores the input contents of the items determined by the reception unit not to be stored as the stored information so that only the user can use the input contents.
The information processing device according to claim 1 . On the computer,
based on accumulated information in which explanatory text corresponding to an item of an input object is accumulated, control is performed so that explanatory text of the item is displayed on the screen together with the input object;
A program for storing an explanation of the item input for the input target as the stored information,
A program for controlling the display of a reception screen having a display area for the input content entered this time for each item, an input section in which the explanatory text can be entered for each item, and a reception section that accepts, for each item, whether or not to store the input content as the accumulated information .

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