JP7643223B2 - Information processing device, program, and information processing method - Google Patents

Description

This disclosure relates to an information processing device, a program, and an information processing method.

Conventionally, there is known a behavior control system that transmits content encouraging a behavioral change to some users' terminal devices, checks whether the users who have received the content have actually changed their behavior in accordance with the content, and determines the characteristics and/or state of users who are likely to accept the content based on the check results and the characteristics and/or state of users stored in a database (for example, Patent Document 1). The behavior control system further determines the users to be selected as recipients of the content based on the determination results the next time the content is provided.

JP 2017-059099 A

The behavior control system described above does not provide rewards to users who change their behavior in accordance with the content. For this reason, there is room for improvement in the behavior control system in terms of the mechanism for motivating users.

In view of the above circumstances, the purpose of the present disclosure is to provide an information processing device, a program, and an information processing method that can increase a user's motivation to perform a specific action.

An information processing device according to an embodiment of the present disclosure includes:
An information processing device capable of communicating with a user terminal, the information processing device including a control unit and a communication unit, the control unit being:
acquiring historical data indicating infrastructure usage in a particular geographical area from a sensor via the communication unit;
determining, from the historical data, a resident behavior for residents of the particular geographic area that optimizes utilization of the infrastructure;
notifying a user terminal operated by the resident of instruction information instructing the resident to take the resident action;
Associating a score with residents who meet the instructions; and
The operation includes:

A program according to an embodiment of the present disclosure includes:
A computer as an information processing device capable of communicating with a user terminal,
obtaining historical data from sensors indicative of infrastructure utilization in a particular geographic area;
determining, from the historical data, a resident behavior for residents of the particular geographic area that optimizes utilization of the infrastructure;
notifying a user terminal operated by the resident of instruction information instructing the resident to take the resident action;
Associating a score with residents who meet the instructions; and
The method executes an operation including:

An information processing method according to an embodiment of the present disclosure includes:
An information processing method by an information processing device capable of communicating with a user terminal, comprising:
obtaining historical data from sensors indicative of infrastructure utilization in a particular geographic area;
determining, from the historical data, a resident behavior for residents of the particular geographic area that optimizes utilization of the infrastructure;
notifying a user terminal operated by the resident of instruction information instructing the resident to take the resident action;
Associating a score with residents who meet the instructions; and
Includes.

According to an information processing device, program, and information processing method according to an embodiment of the present disclosure, it is possible to increase the motivation of a user to perform a specific action.

FIG. 1 is a schematic diagram of an information processing system. FIG. 1 is a block diagram showing a configuration of an information processing device. FIG. 2 is a block diagram showing the configuration of a user terminal. FIG. 2 is a diagram showing the data structure of an instruction information DB (database). FIG. 13 is a diagram illustrating an example of a display screen of a user terminal. 4 is a flowchart showing an operation of the information processing device.

Figure 1 is a schematic diagram of an information processing system S according to this embodiment. The information processing system S includes an information processing device 1 and a user terminal 2 that can communicate with each other via a network NW. The network NW includes, for example, a mobile communication network and the Internet.

For ease of explanation, FIG. 1 illustrates one information processing device 1 and one user terminal 2. However, the number of information processing devices 1 and user terminals 2 is not limited to this. For example, the processing performed by the information processing device 1 of this embodiment may be executed by multiple information processing devices 1 that are distributed. Multiple user terminals 2 may be operated by users.

An overview of the processing executed by the information processing device 1 of this embodiment will be described. The control unit 11 of the information processing device 1 executes the following operations: acquiring historical data indicating the usage of infrastructure in a specific geographical area from a sensor via the communication unit 12; determining resident actions that optimize the usage of infrastructure for residents of the specific geographical area from the historical data; notifying a user terminal 2 operated by the resident of instruction information instructing the resident to take the resident action; and associating a score with residents who satisfy the instruction. In this way, the information processing device 1 awards points to residents who satisfy the instruction, thereby increasing motivation for them to take a specific action.

The information processing device 1 is installed in a facility such as a data center. The information processing device 1 is a computer such as a server that belongs to a cloud computing system or other computing system.

The internal configuration of the information processing device 1 is described in detail with reference to FIG. 2.

The information processing device 1 includes a control unit 11, a communication unit 12, and a storage unit 13. The components of the information processing device 1 are connected to each other so that they can communicate with each other, for example, via a dedicated line.

The control unit 11 includes, for example, one or more general-purpose processors including a CPU (Central Processing Unit) or an MPU (Micro Processing Unit). The control unit 11 may include one or more dedicated processors specialized for specific processing. Instead of including a processor, the control unit 11 may include one or more dedicated circuits. The dedicated circuits may be, for example, an FPGA (Field-Programmable Gate Array) or an ASIC (Application Specific Integrated Circuit). The control unit 11 may include an ECU (Electronic Control Unit). The control unit 11 transmits and receives any information via the communication unit 12.

The communication unit 12 includes a communication module compatible with one or more wired or wireless LAN (Local Area Network) standards for connecting to the network NW. The communication unit 12 may include a module compatible with one or more mobile communication standards including LTE (Long Term Evolution), 4G (4th Generation), or 5G (5th Generation). The communication unit 12 may include a communication module compatible with one or more short-range communication standards or specifications including Bluetooth (registered trademark), AirDrop (registered trademark), IrDA, ZigBee (registered trademark), Felica (registered trademark), or RFID. The communication unit 12 transmits and receives any information via the network NW.

The storage unit 13 includes, but is not limited to, for example, a semiconductor memory, a magnetic memory, an optical memory, or a combination of at least two of these. The semiconductor memory is, for example, a RAM or a ROM. The RAM is, for example, an SRAM or a DRAM. The ROM is, for example, an EEPROM. The storage unit 13 may function, for example, as a main storage device, an auxiliary storage device, or a cache memory. The storage unit 13 may store information resulting from analysis or processing by the control unit 11. The storage unit 13 may store various information related to the operation or control of the information processing device 1, etc. The storage unit 13 may store system programs, application programs, embedded software, etc. The storage unit 13 may be provided outside the information processing device 1 and may be accessed from the information processing device 1. The storage unit 13 includes an instruction information DB, which will be described later.

The user terminal 2 is a terminal operated by a user. The user terminal 2 is, for example, a mobile device such as a mobile phone, a smartphone, a wearable device, or a tablet. As an alternative, the user terminal 2 may be a general-purpose device such as a PC, or a dedicated device. "PC" is an abbreviation for personal computer.

The internal configuration of the user terminal 2 is explained in detail with reference to Figure 3.

The user terminal 2 includes a control unit 21, a communication unit 22, a memory unit 23, a display unit 24, and an input unit 25. The components of the user terminal 2 are connected to each other so that they can communicate with each other, for example, via a dedicated line.

The hardware configuration of the control unit 21, communication unit 22, and storage unit 23 of the user terminal 2 may be the same as the hardware configuration of the control unit 11, communication unit 12, and storage unit 13 of the information processing device 1. Explanation here is omitted.

The display unit 24 is, for example, a display. The display is, for example, an LCD or an organic EL display. "LCD" is an abbreviation for liquid crystal display. "EL" is an abbreviation for electro luminescence. The display unit 24 may be connected to the user terminal 2 as an external output device instead of being provided in the user terminal 2. Any method such as USB, HDMI (registered trademark), or Bluetooth (registered trademark) may be used as a connection method.

The input unit 25 is, for example, a physical key, a capacitance key, a pointing device, a touch screen integrated with a display, or a microphone. The input unit 25 accepts an operation to input information used in the operation of the user terminal 2. Instead of being provided in the user terminal 2, the input unit 25 may be connected to the user terminal 2 as an external input device. As a connection method, any method such as USB, HDMI (registered trademark), or Bluetooth (registered trademark) can be used. "USB" is an abbreviation for Universal Serial Bus. "HDMI (registered trademark)" is an abbreviation for High-Definition Multimedia Interface.

The processing executed by the information processing system S of this embodiment will be described in detail below. As an example, a scene will be described in which a user U01 living in a specific geographical area (e.g., a city, town, or village) lives his or her life while fulfilling instructions transmitted from the information processing device 1. The storage unit 13 stores, in association with the geographical area, one or more users living in the geographical area and contact information for one or more terminals operated by the one or more users.

A geographical area is provided with infrastructure, including industrial or subsistence infrastructure such as:
・Industrial infrastructure such as energy (e.g. electricity, heat, gas, water), roads, railways, transportation, ports, power plants, and dams ・Life infrastructure such as stores (e.g. supermarkets), schools, hospitals, parks, and social welfare facilities

One or more sensors are provided in the geographical area and the infrastructure. The one or more sensors generate data indicating the usage status of the infrastructure and transmit the data to the information processing device 1. The sensor includes at least one of the following:
・Speed sensor ・Acceleration sensor ・Location information sensor (e.g. GPS sensor)
・Electricity sensor ・Image sensor (e.g. camera)
・Human sensor・Acoustic sensor・Weight sensor・Illuminance sensor・Light sensor・Temperature sensor・Humidity sensor・Distance sensor・Ultrasonic sensor・Vibration sensor・Air flow sensor・Proximity sensor

[First embodiment]
The control unit 11 of the information processing device 1 acquires history data indicating the usage status of infrastructure in a specific geographical area from a sensor via the communication unit 12. For example, the control unit 11 acquires history data indicating the usage status of roads in a specific geographical area from a speed sensor. The speed sensor is provided above the road or embedded within the road. When the control unit 11 determines that the speed of vehicles traveling on the road is below a reference value at, for example, 8 o'clock, it determines that the road is congested.

The control unit 11 predicts future usage of the infrastructure from the history data. The future may be, for example, a predetermined time, a predetermined number of days, a predetermined week, or a predetermined month. Here, as an example, a case where the future is 8:00 the next day will be described. The control unit 11 may predict that the usage at 8:00 the next day will be the same as the usage at 8:00 today (i.e., traffic congestion). As an additional or alternative example, the control unit 11 may predict the usage on the next day from the weather forecast information for the next day. For example, when the weather forecast information for the next day indicates "rain," the control unit 11 may predict that the usage on the next day will worsen.

The control unit 11 determines resident behavior that optimizes future infrastructure usage for one or more residents in a particular geographical area. Resident behavior is determined for each geographical area. For example, the control unit 11 determines resident behavior to relieve congestion on roads. As shown in FIG. 4, the control unit 11 determines to instruct one or more residents (here, user U01) to start commuting by car 30 minutes later than usual. How much earlier or later the commuting time should be can be set arbitrarily.

As shown in FIG. 4, the instruction information DB stores, in association with a user ID, the date on which the instruction is notified (corresponding to "notification date"), the instruction that the user must fulfill (corresponding to "instructions"), information indicating whether the instruction has been fulfilled (corresponding to "were the instructions fulfilled?"), and the points that are awarded when the instructions are fulfilled (corresponding to "points awarded when the instructions are fulfilled").

The control unit 11 notifies the user terminal 2 operated by the resident of instruction information instructing the resident to take the determined resident action. The notification interval is, for example, one day, but is not limited to this. The instruction information may be displayed by a game app downloaded to the user terminal 2. For example, as shown in FIG. 5, the control unit 11 notifies the user terminal 2 operated by the user U01 of the instruction information.

The display unit 24 of the user terminal 2 displays the user name 51, instructions 52 that the user must meet, the score 53 that will be awarded when the instructions are met, and the current score 54 of the user U01.

The control unit 11 acquires sensor information from the sensor and determines from the sensor information whether the instruction has been fulfilled by the user U01. For example, the control unit 11 determines whether the user U01 has started commuting 30 minutes later than usual by acquiring location information from the user terminal 2 or by acquiring driving information from a vehicle driven by the user U01.

The control unit 11 associates a score with one or more residents who satisfy the instructions. When the control unit 11 detects that the user U01 has satisfied the instructions, it associates a score (here, 10 points) with the user U01 and stores the score in the memory unit 13. This gives the user U01 a score.

As an additional example, the control unit 11 may associate a predetermined bonus score with one or more residents who satisfy multiple instructions consecutively.

As an additional example, the control unit 11 may associate a score not only with the resident who meets the instructions, but with all residents in the particular geographic area in which the resident who meets the instructions lives.

Second Embodiment
A second embodiment will be described. For the sake of simplicity, the description of the contents that overlap with the first embodiment will be omitted.

The control unit 11 of the information processing device 1 acquires historical data indicating the usage status of infrastructure in a specific geographical area from a sensor. For example, the control unit 11 acquires historical data indicating the usage status of electricity from an energy sensor installed at an electric power company or the like. The energy sensor measures the supply and demand of electricity in a specific geographical area.

The control unit 11 predicts future infrastructure usage from historical data. If the control unit 11 predicts that the power demand will exceed the power supply after 8 p.m. on the current day based on past trends in power supply and demand, it determines that there will be a power shortage.

The control unit 11 determines resident behavior for one or more residents in a particular geographical area that optimizes future infrastructure usage. For example, the control unit 11 determines resident behavior to resolve a power shortage. As shown in FIG. 4, the control unit 11 determines to instruct a resident (here, user U02) to avoid using the air conditioner after 8 p.m.

The control unit 11 notifies the user terminal 2 operated by the resident of instruction information instructing the resident to take the determined resident action.

The control unit 11 acquires sensor information from the sensor and determines from the sensor information whether the instructions have been fulfilled by the user U02. For example, the control unit 11 determines whether the user U02 has fulfilled the instructions by acquiring power consumption information from an energy sensor (e.g., a smart meter) that records the power consumption of the user U02.

The control unit 11 associates a score with residents who meet the instructions.

[Third embodiment]
A third embodiment will now be described. For the sake of simplicity, the description of the contents that overlap with the first embodiment will be omitted.

The control unit 11 of the information processing device 1 acquires historical data indicating the usage status of infrastructure in a specific geographical area from a sensor via the communication unit 12. For example, the control unit 11 acquires historical data indicating the congestion status of a supermarket from a location information sensor of a mobile device operated by a supermarket user, or a human presence sensor or image sensor installed in the supermarket. The control unit 11 determines that the supermarket is crowded when the density of people in the supermarket between 5pm and 6pm exceeds a reference value.

The control unit 11 predicts future usage of the infrastructure from the historical data. The future here is the same time period the next day. The control unit 11 may predict that the congestion level during the same time period the next day will be the same as the congestion level today.

The control unit 11 determines resident behavior for one or more residents in a particular geographical area that optimizes future infrastructure usage. For example, the control unit 11 determines resident behavior to eliminate crowding at a supermarket. As shown in FIG. 4, the control unit 11 determines to instruct one or more residents (here, user U03) to shop at the supermarket between 3-4 p.m. This configuration reduces the number of users who shop between 5-6 p.m.

The control unit 11 notifies the user terminal 2 operated by one or more residents of instruction information instructing the resident to take the determined resident action.

The control unit 11 acquires sensor information from the sensor and determines from the sensor information whether or not the instructions have been fulfilled by the user U03. For example, the control unit 11 determines whether or not the user U03 has fulfilled the instructions by acquiring location information from the user terminal 2 operated by the user U03.

The control unit 11 associates a score with residents who meet the instructions.

The above describes the first to third embodiments. As an additional or alternative example, the optimization of infrastructure usage may be any content related to the infrastructure, such as relieving congestion on communication lines.

[flowchart]
An information processing method performed by the control unit 11 of the information processing device 1 will be described with reference to FIG.

In step S1, the control unit 11 acquires historical data from the sensor that indicates the usage status of infrastructure in a specific geographical area.

In step S2, the control unit 11 predicts future usage of the infrastructure from the historical data.

In step S3, the control unit 11 determines resident behavior that optimizes infrastructure usage for one or more residents in a particular geographical area.

In step S4, the control unit 11 notifies the user terminal 2 operated by one or more residents of instruction information instructing the residents to take resident action.

In step S5, the control unit 11 determines whether the instructions have been met by the resident.

If the answer is Yes in step S5, the control unit 11 associates a score with the resident in step S6.

If the answer is No in step S5, the control unit 11 does not execute step S6.

As described above, according to this embodiment, the control unit 11 of the information processing device 1 acquires historical data indicating the usage of infrastructure in a specific geographical area from the sensor via the communication unit 12, determines resident behavior that optimizes the usage of infrastructure for residents of the specific geographical area from the historical data, notifies the user terminal 2 operated by the resident of instruction information instructing the resident to take the resident behavior, and associates a score with residents who satisfy the instruction. In this way, the information processing device 1 awards points to residents who satisfy the instruction, thereby increasing motivation for them to take a specific action.

Furthermore, according to this embodiment, infrastructure includes social capital for industrial infrastructure or life infrastructure. Optimization of infrastructure usage includes at least one of resolving road congestion, resolving energy shortages, resolving crowding, and resolving congestion on communication lines. With this configuration, the information processing device 1 can optimize infrastructure from various perspectives.

Furthermore, according to this embodiment, the control unit 11 further determines resident behavior from weather forecast information. This configuration enables the information processing device 1 to more accurately predict future infrastructure usage, thereby improving the accuracy of optimizing infrastructure usage.

Furthermore, according to this embodiment, the instruction information includes information indicating the resident action to be taken and the points to be awarded when the instruction is fulfilled. With this configuration, the information processing device 1 can make the user aware of the points, thereby further increasing motivation to perform a specific action.

Furthermore, according to this embodiment, the control unit 11 associates a bonus score with a resident who satisfies multiple instructions consecutively. With this configuration, the information processing device 1 can motivate the user to satisfy multiple instructions consecutively, thereby further increasing the motivation for the user to perform a specific action.

In addition, according to this embodiment, the control unit 11 further associates a score with the resident who satisfies the instructions and with all residents in the geographical area in which the resident lives. With this configuration, the information processing device 1 can increase the sense of unity among residents in the geographical area.

Although the present disclosure is described based on various drawings and examples, it should be noted that a person skilled in the art may make various modifications and alterations based on the present disclosure. Other modifications are possible without departing from the spirit of the present disclosure. For example, the functions included in each means or step can be rearranged so as not to cause logical inconsistencies, and multiple means or steps can be combined into one or divided.

For example, in the above embodiment, a program that executes all or part of the functions or processes of the information processing device 1 can be recorded on a computer-readable recording medium. The computer-readable recording medium includes a non-transitory computer-readable medium, such as a magnetic recording device, an optical disk, a magneto-optical recording medium, or a semiconductor memory. The program is distributed, for example, by selling, transferring, or lending a portable recording medium such as a DVD (Digital Versatile Disc) or a CD-ROM (Compact Disc Read Only Memory) on which the program is recorded. The program may also be distributed by storing the program in the storage of an arbitrary server and transmitting the program from the arbitrary server to another computer. The program may also be provided as a program product. The present disclosure can also be realized as a program executable by a processor.

The computer temporarily stores in the main storage device, for example, a program recorded on a portable recording medium or a program transferred from a server. The computer then reads the program stored in the main storage device with a processor and executes processing according to the read program with the processor. The computer may read the program directly from the portable recording medium and execute processing according to the program. The computer may execute processing according to the received program each time a program is transferred to the computer from the server. Processing may be executed by a so-called ASP-type service that does not transfer a program from the server to the computer and achieves functions only by issuing execution instructions and obtaining results. "ASP" is an abbreviation for application service provider. Programs include information used for processing by a computer that is equivalent to a program. For example, data that is not a direct command to a computer but has properties that define computer processing falls under "something equivalent to a program."

S Information processing system NW Network 1 Information processing device 11 Control unit 12 Communication unit 13 Storage unit 2 User terminal 21 Control unit 22 Communication unit 23 Storage unit 24 Display unit 25 Input unit

Claims (19)

An information processing device capable of communicating with a user terminal, the information processing device including a control unit, a communication unit, and a storage unit , the control unit being:
acquiring historical data indicating infrastructure usage in a particular geographical area from a sensor via the communication unit;
determining, from the historical data, a resident behavior for residents of the particular geographic area that optimizes utilization of the infrastructure;
notifying the user terminal operated by the resident of instruction information instructing the resident to take the resident action;
determining whether the instructions have been satisfied by the resident based on sensor information acquired from the sensor, and associating a score with the resident who satisfied the instructions and with all residents in the geographical area in which the resident who satisfied the instructions lives , and storing the score in the storage unit ;
An information processing device that performs operations including the steps of: 2. The information processing device according to claim 1,
The infrastructure is an information processing device including social capital of an industrial base or a life base. 3. The information processing device according to claim 1,
The information processing device, wherein the optimization of infrastructure utilization includes at least one of relieving road congestion, relieving energy shortages, relieving crowding, and relieving congestion on communication lines. 4. The information processing device according to claim 1,
The control unit further determines the resident behavior from weather forecast information. 5. The information processing device according to claim 1,
An information processing device, wherein the instruction information includes information indicating a resident action to be taken and a score to be awarded when the instruction is fulfilled. 6. The information processing device according to claim 5,
The control unit is an information processing device that associates a bonus point with a resident who satisfies multiple instructions in succession and stores the bonus point in the memory unit . 7. The information processing device according to claim 1,
The information processing device wherein the storage unit stores, in association with the geographical area, contact information for one or more users residing in the geographical area and one or more of the user terminals operated by the one or more users . A computer as an information processing device capable of communicating with a user terminal,
obtaining historical data from sensors via a communication means indicative of infrastructure usage in a particular geographic area;
determining, from the historical data, a resident behavior for residents of the particular geographic area that optimizes utilization of the infrastructure;
notifying the user terminal operated by the resident of instruction information instructing the resident to take the resident action;
determining whether the instructions have been satisfied by the resident based on sensor information acquired from the sensor, and associating a score with the resident who satisfied the instructions and with all residents in the geographical area in which the resident who satisfied the instructions lives, and storing the score in a storage means ;
A program that causes an operation including The program according to claim 8,
The infrastructure includes industrial or life-support infrastructure. The program according to claim 8 or 9,
The program, wherein the optimization of infrastructure utilization includes at least one of relieving road congestion, relieving energy shortages, relieving crowding, and relieving congestion on communication lines. The program according to any one of claims 8 to 10,
The operations further include determining the resident behavior from weather forecast information. The program according to any one of claims 8 to 11,
The instruction information includes information indicating a resident action to be taken and a score to be awarded when the instruction is fulfilled. The program according to claim 12,
The program, wherein the operations include associating a bonus point with a resident who satisfies a plurality of instructions consecutively and storing the bonus point in the storage means . An information processing method by an information processing device capable of communicating with a user terminal, comprising:
acquiring historical data indicative of infrastructure usage in a particular geographical area from a sensor via a communication unit ;
determining, from the historical data, a resident behavior for residents of the particular geographic area that optimizes utilization of the infrastructure;
notifying the user terminal operated by the resident of instruction information instructing the resident to take the resident action;
determining whether the instructions have been satisfied by the resident based on sensor information acquired from the sensor, and storing in a storage unit a score associated with the resident who satisfied the instructions and all residents in the geographical area in which the resident who satisfied the instructions lives ;
An information processing method comprising: 15. The information processing method according to claim 14 ,
An information processing method, wherein the infrastructure includes social capital of an industrial base or a life base. 16. The information processing method according to claim 14 ,
The information processing method, wherein the optimization of infrastructure utilization includes at least one of relieving road congestion, relieving energy shortages, relieving crowding, and relieving congestion on communication lines. 17. The information processing method according to claim 14 ,
The information processing method further includes determining the resident behavior from weather forecast information. 18. The information processing method according to claim 14 ,
An information processing method , wherein the instruction information includes information indicating a resident action to be taken and a score to be awarded when the instruction is fulfilled. 20. The information processing method according to claim 18 ,
The information processing method includes associating a bonus point with a resident who satisfies a plurality of instructions consecutively and storing the bonus point in the memory unit .

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