JP7644044B2 - Apparatus for calculating the number of people to whom service can be provided, method for calculating the number of people to whom service can be provided, and program for calculating the number of people to whom service can be provided - Google Patents

Description

The present invention relates to a service provision available number of persons calculation device, a service provision available number of persons calculation method, and a service provision available number of persons calculation program.

Nowadays, when providing a specific service, a common service provision format is one in which reservations are accepted in advance for the number of people available and then the service is provided.

For example, Patent Document 1 (JP Patent Publication 05-233652A) discloses a driving school management system that displays on a screen the available reservation times and the number of people on the waiting list for cancellations based on the student's course and reservation date when taking driving lessons. The student inputs the desired reservation time (or the time on the waiting list for cancellations) by touching the screen. This allows the student to receive driving lessons at the reserved time.

Japanese Patent Application Publication No. 05-233652

Here, in order to smoothly provide a service with high customer satisfaction, it is important to calculate in advance the accurate number of people who can receive the service.

The present invention has been made in consideration of the above-mentioned problems, and aims to provide a service provision number calculation device, a service provision number calculation method, and a service provision number calculation program that can accurately calculate the number of people to whom a service can be provided.

In order to solve the above-mentioned problems and achieve the object, the available number of service providers calculation device of the present invention has a provider number detection unit that detects the number of service providers who are qualified to provide the service to recipients during the time period when the service is provided by referring to service provision data in which service providers who can provide the service are registered for each time period when the service is provided and a first memory unit in which service providers who are qualified to provide the service for each type of service provided are registered, and a maximum number of recipients detection unit that detects the maximum number of recipients who can provide the service with the detected number of service providers by referring to a second memory unit in which the number of service providers required for the number of recipients is stored based on the detected number of service providers, and a calculation unit that calculates the available number of service recipients, which is the remaining number of recipients who can provide the service to recipients with the number of service providers, by subtracting the number of reserved recipients who have made a reservation for the provision of the service from the detected maximum number of recipients.

Further, in order to solve the above-mentioned problems and achieve the object, the present invention provides a method for calculating the number of available service recipients, which is executed by a calculation device for calculating the number of available service recipients including a number of provider detection unit, an upper limit number of recipients detection unit, and a calculation unit, and includes a number of provider detection step in which the number of provider detection unit refers to service provision data in which service providers who can provide the service are registered for each time period in which the service is provided, and a first storage unit in which service providers who are qualified to provide the service for each type of service provided are registered, and detects the number of service providers who are qualified to provide the service to the recipients during the time period in which the service is provided; an upper limit number of recipients detection step in which the upper limit number of recipients detection unit refers to a second storage unit in which the number of service providers required for the number of recipients is stored, based on the detected number of service providers, to detect the upper limit number of recipients to which the service can be provided with the detected number of service providers; and a calculation step in which the calculation unit calculates the number of available service recipients, which is the remaining number of recipients to which the service can be provided to the recipients with the number of service providers, by subtracting the number of reservation recipients who have made a reservation for the provision of the service from the detected upper limit number of recipients.

In addition, in order to solve the above-mentioned problems and achieve the object, the program for calculating the number of recipients to whom a service can be provided according to the present invention causes a computer to function as: a number of provider detection unit that refers to service provision data in which service providers who can provide the service are registered for each time period in which the service is provided, and a first memory unit in which service providers who are qualified to provide the service are registered for each type of service provided, and detects the number of service providers who are qualified to provide the service to the recipients during the time period in which the service is provided; an upper limit number of recipients detection unit that refers to a second memory unit in which the number of service providers required for the number of recipients is stored, based on the detected number of service providers, thereby detecting the upper limit number of recipients to whom the service can be provided based on the detected number of service providers; and a calculation unit that calculates the number of recipients to whom a service can be provided, which is the remaining number of recipients to whom the service can be provided based on the number of service providers, by subtracting the number of reserved recipients who have made a reservation for the provision of the service from the detected upper limit number of recipients .

The present invention can calculate the exact number of people to whom the service can be provided.

FIG. 1 is a block diagram showing a hardware configuration of a service provision potential number of users calculation device according to an embodiment. FIG. 2 is a diagram showing an example of the motorcycle group training master. FIG. 3 is a diagram showing an example of the motorcycle group training work code combination master. FIG. 4 is a diagram showing an example of the vehicle-specific instructor qualification master. FIG. 5 is a diagram illustrating an example of the operation code master. FIG. 6 is a flow chart showing the flow of operations for detecting the next lesson that needs to be taken and displaying it on the student reservation screen. FIG. 7 is a diagram showing an example of trainee skill order data. FIG. 8 is a diagram showing an example of the student reservation screen. FIG. 9 is a flow chart showing the flow of operations for calculating and displaying the possible number of trainees in a motorcycle group training session. FIG. 10 is a diagram showing an example of calendar data. FIG. 11 is a diagram showing an example of student attribute data. FIG. 12 is a diagram illustrating an example of instructor work data. FIG. 13 is a diagram showing an example of trainee skill history data.

The following is a detailed description of a service provision number calculation device, which is an embodiment of the present invention, with reference to the drawings. This service provision number calculation device can be applied to any industry as long as the number of people that can be provided is calculated in advance and a specified service is provided. For example, by applying it to personnel shifts and personnel allocation in the BtoC (Business to Consumer) industry, the correct number of personnel can be allocated to the desired department, etc., and work efficiency can be improved. It may also be applied to the nursing care industry, which requires personnel allocation according to the presence or absence of nursing care qualifications. In this case, nursing care services can be provided after calculating in advance the exact number of people who can be cared for by personnel with nursing care qualifications.

As an example, the following description will be given of an embodiment of a service provision capacity calculation device that calculates the number of students who can take a group motorcycle training course at a driving school (hereinafter, referred to as the number of passengers). Note that the present invention is not limited to such an embodiment.

(Hardware configuration)
Fig. 1 is a block diagram showing the hardware configuration of a service provision potential number of people calculation device 1 according to an embodiment. The service provision potential number of people calculation device 1 shown in Fig. 1 comprises a storage unit 2, a control unit 3, a communication interface unit 4, and an input/output interface unit 5. An input device 6 and an output device 7 are connected to the input/output interface unit 5. The output device 7 may be a display unit such as a monitor device (including a home television). The input device 6 may be a keyboard device, a mouse device, a microphone device, or a monitor device that cooperates with a mouse device to realize a pointing device function.

The storage unit 2 may be, for example, a storage device such as a ROM (Read Only Memory), a RAM (Random Access Memory), a HDD (Hard Disk Drive), or an SSD (Solid State Drive). The storage unit 2 is provided with a motorcycle group training master 11, a motorcycle training work code combination master 12, an instructor vehicle-specific qualification master 13, and a work code master 14, which are storage areas. The storage unit 2 also stores a service provision available number calculation program for calculating the number of trainees who can take the motorcycle group training.

Figure 2 is a diagram showing an example of the motorcycle group training master 11. The motorcycle group training master 11 stores the number of instructors (number of instructors) and the number of students that can be trained (maximum number of riders) that are associated with the number of instructors stipulated by law (Regarding the establishment of administrative procedures for designated driving schools (Notice) March 10, 2017 Notice (Driving License) No. 97) based on the business type and courses offered by the driving school, such as a specialized motorcycle driving school or a driving school with a motorcycle course.

Specifically, the example in Figure 2 shows that if there is one instructor, then up to three students can be instructed. Also, the example in Figure 2 shows that if there are two instructors, then up to seven students can be instructed. Also, the example in Figure 2 shows that if there are three instructors, then up to twelve students can be instructed.

Figure 3 is a diagram showing an example of the motorcycle training work code combination master 12. As shown in this Figure 3, the motorcycle training work code combination master 12 stores work codes indicating the type of training, such as MT regular motorcycle 1 or MT large motorcycle 2, and group codes corresponding to each work code, in association with each other. In the example of Figure 3, the work codes corresponding to group code "1" are work codes "421" and "422", and the work codes corresponding to group code "2" are work codes "425" and "426".

Figure 4 is a diagram showing an example of the instructor vehicle-specific qualification master 13. The instructor vehicle-specific qualification master 13 shown in Figure 4 stores, in association with each instructor, the instructor number of each instructor, the vehicle type for which the instructor will provide instruction, whether or not each instructor has skill qualifications for the vehicle type for which the instructor will provide instruction, and whether or not each instructor has assessment qualifications for the vehicle type for which the instructor will provide instruction.

Specifically, the example in Figure 4 shows that the instructor with instructor number "10" has both the skill qualifications and the appraisal qualifications for teaching both "normal two-wheeled" and "large two-wheeled" vehicle types. The example in Figure 4 also shows that the instructor with instructor number "30" has the skill qualifications for "normal two-wheeled" vehicle types but does not have the appraisal qualifications, and does not have either the skill qualifications or the appraisal qualifications for teaching "large two-wheeled" vehicle types.

Figure 5 is a diagram showing an example of the work code master 14. As shown in Figure 5, the work code master 14 stores work codes, work names, and motorcycle group training target flags in association with each other.

Specifically, the example in Figure 5 indicates that the work code "420" is a work code for the first lesson on a motorcycle that is "not subject" to group motorcycle training. Also, the work code "421" is a work code for training on a regular motorcycle 1 with a manual transmission (MT) that is "subject" to group motorcycle training. Also, the example in Figure 5 indicates that the work code "423" is a work code for training on a single regular motorcycle that is "not subject" to group motorcycle training.

(Functional configuration of the service provision available number of people calculation device)
Next, the control unit 3 executes the service provision possible number of people calculation program stored in the memory unit 2, thereby functioning as an acquisition unit 21, a discrimination unit 22, a display control unit 23, a training desired vehicle type detection unit 24, an instructor detection unit 25, a working code detection unit 26, a student upper limit number detection unit 27, a reservation number detection unit 28, a calculation unit 29, and a group code detection unit 30. The instructor detection unit 25 is an example of a provider number detection unit. The student upper limit number detection unit 27 is an example of an upper limit recipient number detection unit.

The acquisition unit 21 acquires trainee skill order data, task code, assessment target flag, calendar data, desired vehicle model, etc. The discrimination unit 22 discriminates lessons that have already been taken, and whether or not to calculate the number of passengers available for motorcycle group lessons, based on the acquired trainee skill order data. The display control unit 23 displays a trainee reservation screen via the output device 7.

The desired vehicle type detection unit 24 detects the vehicle type desired for training based on the student's personal data. The instructor detection unit 25 refers to the instructor vehicle type qualification master 13 based on the assessment target flag and the desired vehicle type for training, and detects qualified instructors. The work code detection unit 26 detects the work code corresponding to the group code from the motorcycle group training work code combination master 12.

The student upper limit detection unit 27 detects the upper limit of the number of students who can be taught by the detected number of qualified instructors. The reservation number detection unit 28 detects the number of students who have already made reservations for the motorcycle group training at that time. The calculation unit 29 calculates the number of students who can ride for each time period by subtracting the number of students who have already made reservations from the upper limit of the number of students who can be taught by the detected number of qualified instructors. The group code detection unit 30 detects a group code that corresponds to the target work code from the motorcycle group training work code combination master 12.

(Detects the next lesson that needs to be taken and displays it on the student reservation screen)
Next, the operation of the service provision available number calculation device 1 according to the embodiment to detect the next lesson that needs to be taken and display it on the trainee reservation screen will be described with reference to the flowchart in Fig. 6. The control unit 3 executes each process shown in the flowchart in Fig. 6 based on the service provision available number calculation program stored in the storage unit 2. That is, when the trainee performs a display operation of the trainee reservation screen via the input device 6, the control unit 3 detects the next lesson that the trainee needs to take and displays it on the trainee reservation screen as described below.

To be more specific, the student first specifies the display of the student reservation screen via the input device 6. When this specification operation is detected, the display control unit 23 displays the student reservation screen shown in FIG. 7 via the output device 7. Next, the student operates the student number selection field on the student reservation screen to select his/her own student number, and operates the display button 50. The example in FIG. 7 shows an example in which the student number "4276001" was selected. Operating the display button 50 starts the processing of the flowchart in FIG. 6, and in step S1, the acquisition unit 21 refers to the student skill order data shown in FIG. 8 and acquires the student skill data of the first row.

As shown in the example of Figure 8, the student skill data includes the following data: student number, target stage, order, work code, evaluation target flag, target hours, actual hours, and number of reservations. The order indicates the order of lessons that the student will take. The example of Figure 8 shows that lessons will proceed in the order of work code "420" → work code "421" → work code "423" → work code "425" ....

The evaluation target flag is data that indicates whether the lesson with that operation code is a lesson that is subject to "evaluation" at the discretion of the instructor. For example, lessons with operation codes "420," "421," and "423" are "not subject to evaluation (instructor's judgment not required)," while lessons with operation code "425" are "subject to evaluation (instructor's judgment required)."

The target hours are the number of hours required to complete the training for that work code. The actual hours are the number of hours the trainee actually completed the training for that work code. When "target hours = actual hours", the training for that work code is considered completed.

That is, in the case of the example of FIG. 8, the trainee's training process is shown to progress in the following order: first motorcycle training with work code "420" → training on MT regular motorcycle 1 with work code "421" → training on regular motorcycle only with work code "423" → training on MT regular motorcycle 2 with work code "425". Also, in the example of FIG. 8, the target number of hours for the first motorcycle training with work code "420" is "1 (hour)" and the actual number of hours is also "1 (hour)", indicating that the first motorcycle training has been completed. Similarly, the target number of hours for the training on MT regular motorcycle 1 with work code "421" is "3 (hours)" and the actual number of hours is also "3 (hours)", indicating that the training on MT regular motorcycle 1 has been completed. Similarly, the target number of hours of training for operation code "423" for ordinary motorcycles alone is "2 (hours)" and the actual number of hours is also "2 (hours)", which indicates that training for ordinary motorcycles alone has also been completed.

In contrast, the training for MT regular two-wheeler 2 with work code "425" has a target time of "99 (hours)" and actual hours of "0" hours. This training for MT regular two-wheeler 2 with work code "425" is the training that is the "target" of the instructor's assessment. This training that is the "target" of the assessment is taken repeatedly until the instructor judges the student to be "passed". For this reason, it is difficult to specify the target hours. For this reason, "99 (hours)" is entered as the target hours as an example. Even in this case, the actual hours are counted up every time the trainee takes a training for MT regular two-wheeler 2 with work code "425". In addition, when the instructor judges the student to be "passed", the target hours are corrected by the system to the same time as the actual hours. In other words, for example, if the instructor judges the student to be "passed" with the actual hours of "10 hours", the target hours are corrected from "99 (hours)" to "10 (hours)".

In step S1 of the flowchart in FIG. 6, the acquisition unit 21 acquires the trainee skill order data for the first motorcycle training lesson with operation code "420", which is the trainee skill data in the first row of such trainee skill order data. In step S2, the discrimination unit 22 compares the target hours and actual hours of the acquired trainee skill order data to determine whether "target hours = actual hours". In other words, in this step S2, it is determined whether the number of hours specified in the target hours has been completed.

If "target hours = actual hours" (step S2: Yes), it means that the lesson has been completed. Therefore, in step S3, the acquisition unit 21 acquires the next row of trainee skill order data. In this example, the trainee skill order data for the lesson on MT regular two-wheeler 1, whose operation code is "421" corresponding to the second row shown in Figure 8, is acquired. In step S2, the discrimination unit 22 compares the target hours and actual hours of the acquired trainee skill order data in the second row to determine whether "target hours = actual hours".

The acquisition unit 21 acquires the trainee skill order data for each row in this manner (steps S1 and S3), and the discrimination unit 22 compares the target hours and actual hours of the trainee skill order data for the acquired row to determine whether "target hours = actual hours" (step S2). This operation is repeated for all rows of trainee skill order data for the same trainee number.

Next, the lesson on MT regular two-wheeler 2 with work code "425" in the fourth line of Figure 8 is a lesson that is the "target" of the instructor's assessment, and the target hours in the trainee skill order data are "99 (hours)" while the actual hours are "0 (hours)." Therefore, for the lesson on MT regular two-wheeler 2 with work code "425", the discrimination unit 22 determines that "target hours ≠ actual hours" (step S2: No), and the process proceeds to step S4.

In step S4, the display control unit 23 displays the order, operation code, and training content of the row determined to be "target hours ≠ actual hours" on the trainee reservation screen, and ends the processing of the flowchart in FIG. 6. In the example of FIG. 8, the order in the trainee skill order data in the fourth row is "4" and the training of MT regular two-wheeler 2 with the operation code "425" is determined to be "target hours ≠ actual hours". Therefore, the display control unit 23 displays the order "4", the operation code "425", and the training content "MT regular two-wheeler assessment" on the trainee reservation screen as shown in FIG. 7. This allows the trainee to make a reservation for the training after recognizing that the next lesson he or she needs to book is the "MT regular two-wheeler assessment" lesson.

(Operation of calculating and displaying the number of trainees who can ride in a motorcycle group training)
Next, the operation of calculating the number of passengers available for a motorcycle group training (number of passengers available for training = number of passengers available for reservation) in the service available number calculation device 1 of the embodiment and displaying it on the trainee reservation screen will be described with reference to the flowchart of FIG. 9. This number of passengers is displayed on the trainee reservation screen as "5 (persons)" for the second period on February 4 (2/4) in FIG. 7, or "10 (persons)" for the seventh period on February 4 (2/4). This allows the trainee to select and reserve a training session for a desired date and period after recognizing the date, period, and remaining number of reservations of the training session he or she will attend. FIG. 9 is a flowchart showing the flow of such a display operation of the number of passengers available. The control unit 3 executes each process shown in the flowchart of FIG. 9 based on the service available number calculation program stored in the storage unit 2.

First, in step S11, the acquisition unit 21 acquires the task code and the assessment target flag from the trainee skill order data of the row that has been determined by the discrimination unit 22 to be "target hours ≠ actual hours." To explain using the example of Figure 8, the acquisition unit 21 acquires the task code of "425" in the fourth row and the assessment target flag of "target."

Next, in step S12, the acquisition unit 21 acquires the lesson time limit data for the next 7 days (7 days in the future) from the calendar data shown in FIG. 10. As the calendar data, as shown in FIG. 10, for example, the number of lesson time limits scheduled for future dates is stored, such as "February 3, 2022, start time limit "1", end time limit "10", "February 4, 2022, start time limit "1", end time limit "10", "February 5, 2022, start time limit "1", end time limit "10", etc. The acquisition unit 21 acquires the calendar data for the next 7 days from the current date from such calendar data.

Next, in step S13, the group code detection unit 30 detects a group code corresponding to the work code "425" acquired in step S1 from the motorcycle group training work code combination master 12 shown in Figure 3. In the example of Figure 3, the group code detection unit 30 detects the group code "2" which is the group code corresponding to the work code "425".

Next, in step S14, the group code detection unit 30 determines whether or not a group code corresponding to the work code acquired in step S1 exists in the two-wheel group training work code combination master 12. If a group code does not exist in the two-wheel group training work code combination master 12 (step S14: No), this means that the training of the work code acquired in step S1 is not a two-wheel group training in which two-wheel training is conducted for multiple trainees, but an individual two-wheel training in which two-wheel training is conducted for one trainee. Therefore, in step S15, the calculation unit 29 calculates the number of passengers who can ride in the individual two-wheel training by subtracting the current number of reservations from the maximum number of reservations for the individual two-wheel training for each date and time period. Then, the display control unit 21 displays the calculated number of passengers in the display column for the corresponding date and time period on the trainee reservation screen. This ends the processing of the flowchart in FIG. 9.

On the other hand, if a group code exists in the motorcycle group training work code combination master 12 (step S14: Yes), this means that the training for the work code acquired in step S1 is a motorcycle group training. Therefore, processing proceeds to step S16, where the desired vehicle type detection unit 24 references the student's personal data shown in FIG. 11 to detect the vehicle type that the student wishes to learn. The example in FIG. 11 shows that a student named "Yamada Taro" with a training number of "4276001" wishes to receive training on a "normal motorcycle MT." Therefore, in step S16, the desired vehicle type detection unit 24 detects that the student wishes to receive training on a "normal motorcycle MT."

Next, in step S17, the instructor detection unit 25 refers to the instructor vehicle-specific qualification master 13 shown in FIG. 4 based on the assessment target flag acquired in step S1 and the desired vehicle model detected in step S16, and detects instructors who have the skill qualification and assessment qualification for teaching "normal two-wheeled MT". In the example of FIG. 4, the instructors who have the skill qualification and assessment qualification for teaching "normal two-wheeled MT" are the instructors with instructor numbers "10", "20", "40", and "50". Therefore, the instructor detection unit 25 detects these instructors as instructors who have the skill qualification and assessment qualification for teaching "normal two-wheeled MT".

Next, in step S18, the working code detection unit 26 refers to the motorcycle group training working code combination master 12 shown in FIG. 3 and detects a working code corresponding to the group code detected in step S13. In this example, since the group code "2" was detected in step S13, the working code detection unit 26 detects the working codes "425" and "426" corresponding to the group code "2" from the motorcycle group training working code combination master 12 shown in FIG. 3.

Next, in step S19, the instructor detection unit 25 refers to the instructor work data illustrated in FIG. 12 for each date and time period, and detects the number of instructors who are qualified instructors detected in step S17 and who correspond to the work codes detected in step S18.

That is, as shown in FIG. 12, the instructor work data includes an instructor number, a lesson date, a lesson period, and a work code. FIG. 12(a) shows the instructor number and work code of an instructor who is available to teach during the second period on February 4, 2022. FIG. 12(a) also shows the instructor number and work code of an instructor who is available to teach during the seventh period on February 4, 2022.

In the second period on February 4, 2022 shown in FIG. 12(a), the instructor detection unit 25 detects a total of "two" instructors, including an instructor with instructor number "10" who is qualified to teach the work codes "425" and "426", and an instructor with instructor number "20" (= number of instructors "2"). Note that an instructor with instructor number "30" is capable of teaching "MT Standard Two-Wheeler 2" with work code "425", but as shown in FIG. 4, the instructor with instructor number "30" does not have the qualifications to assess. For this reason, in this example, he is not detected as an instructor.

Similarly, in the seventh period on February 4, 2022 as shown in FIG. 12(b), the instructor detection unit 25 detects a total of three instructors (= number of instructors: three), including the instructor with instructor number "10", the instructor with instructor number "20", and the instructor with instructor number "40" who are qualified to teach the work codes "425" and "426" (= number of instructors: three).

Next, in step S20, the student upper limit detection unit 27 detects the legal upper limit of students (maximum number of riders) according to the number of instructors detected in step S19 by referring to the motorcycle group training master 11 shown in FIG. 2. In the example of the second period on February 4, 2022 shown in FIG. 12(a), a total of "two" instructors were detected, including instructor number "10" and instructor number "20". Therefore, the student upper limit detection unit 27 detects "7" as the upper limit of students who can be trained by these "two" instructors by referring to the motorcycle group training master 11 shown in FIG. 2.

Similarly, in the example of the seventh period on February 4, 2022 shown in FIG. 12(b), a total of "three" instructors were detected: instructor number "10", instructor number "20", and instructor number "40". Therefore, the student upper limit number detection unit 27 detects "12" as the upper limit number of students that can be taught by these "three" instructors by referring to the motorcycle group training master 11 shown in FIG. 2.

Next, in step S21, the reservation number detection unit 28 refers to the trainee skill history data shown in FIG. 13 and detects the number of trainees who have already booked the lesson corresponding to the work code. Specifically, the trainee skill history data shown in FIG. 13 includes the trainee number, the lesson date, the lesson time, and the work code. FIG. 13(a) shows the trainee number and work code of a trainee who has booked the second period on February 4, 2022. For the second period on February 4, 2022, a trainee with the trainee number "4276002" has booked a lesson with the work code "425", and a trainee with the trainee number "4276003" has booked a lesson with the work code "426". Therefore, the reservation number detection unit 28 detects this "2 people" as the number of trainees who have booked the second period.

Similarly, FIG. 13(b) shows the student numbers and working codes of students who have made reservations for the seventh period on February 4, 2022. For the seventh period on February 4, 2022, a student with student number "4276004" has made a reservation for a lesson with working code "425", and a student with student number "4276005" has made a reservation for a lesson with working code "426". Therefore, the reservation number detection unit 28 detects this "2 people" as the number of people who have made reservations for the seventh period.

Next, in step S22, the calculation unit 29 calculates the maximum number of passengers available for instruction on each date and time period by subtracting the number of students who have made reservations detected in step S21 from the maximum number of passengers corresponding to the number of instructors detected in step S20 for each date and time period. The display control unit 23 then displays the calculated maximum number of passengers in the display field for the corresponding date and time period on the student reservation screen.

Specifically, for the second period on February 3, 2022, the maximum number of passengers corresponding to "two" instructors is "seven," and "two" trainees have already made reservations. Therefore, the calculation unit 29 calculates "7 - 2 = five." Then, as shown in FIG. 7, the display control unit 23 displays the number of passengers "5," indicating that "five more" reservations are possible for the second period on February 3, 2022, in the display field for the second period on February 3, 2022.

Similarly, for the seventh period on February 3, 2022, the maximum number of passengers corresponding to "3" instructors is "12," and "2" trainees have already made reservations. Therefore, the calculation unit 29 calculates "12 - 2 = 10." Then, as shown in FIG. 7, the display control unit 23 displays the number of passengers that can be accommodated as "10," indicating that "10 more passengers" can be reserved for the seventh period on February 3, 2022, in the display field for the seventh period on February 3, 2022.

This allows the student to recognize the dates, times, and number of people available for reservation. As an example, when making a reservation, the student selects the date and time period for which he/she wishes to take the lesson from the dates and times displayed on the student reservation screen for the number of passengers available. When this selection operation is performed, the control unit 3 stores the student skill history data, including the student number, lesson date, lesson time period, and activity code, in the memory unit 2 as shown in Figure 13, and decrements the number of passengers available for that date and time period by "1" and displays it. This causes the desired lesson to be reserved and registered, and the number of passengers available, reduced by one, is displayed on the student reservation screen.

(Effects of the embodiment)
As is clear from the above explanation, the embodiment of the service provision capacity calculation device 1 stores instructor qualifications, the maximum number of students according to the number of instructors stipulated by law in motorcycle group training, and group training work code combinations as master data, and calculates and displays the number of passengers who can ride from the instructor's work hours and the number of reservations made by students.

This will significantly reduce the workload for driving schools when arranging group motorcycle training, and will allow anyone to arrange group motorcycle training accurately, quickly, and without relying on a specific person.

In addition, because the system can accurately calculate the number of passengers available and arrange for students to board, it can prevent inconveniences such as lost boarding opportunities due to human error and improve passenger turnover.

[Contribution to the United Nations-led Sustainable Development Goals (SDGs)]
This embodiment can contribute to improving business efficiency and promoting appropriate management decisions by companies, thereby making it possible to contribute to Goals 8 and 9 of the SDGs.

In addition, this embodiment can contribute to reducing waste and promoting paperless and electronic systems, which can contribute to the achievement of SDGs Goals 12, 13, and 15.

In addition, this embodiment can contribute to strengthening control and governance, making it possible to contribute to Goal 16 of the SDGs.

[Other embodiments]
The present invention may be embodied in various different embodiments other than those described above within the scope of the technical concept set forth in the claims.

For example, among the processes described in the embodiments, all or part of the processes described as being performed automatically can be performed manually, or all or part of the processes described as being performed manually can be performed automatically using a known method.

In addition, the processing procedures, control procedures, specific names, registered data for each process, information including search conditions and other parameters, screen examples, and database configurations shown in this specification and drawings may be changed as desired unless otherwise specified.

In addition, with regard to the service provision available number of people calculation device 1, each component shown in the figure is a functional concept, and does not necessarily have to be physically configured as shown in the figure.

For example, the processing functions of the service provision potential number of people calculation device 1, particularly the control unit 3 and each processing function performed by the control unit 3, may be realized in whole or in part by a CPU (Central Processing Unit) and a program interpreted and executed by the CPU, or may be realized as hardware using wired logic. The program is recorded on a non-transient computer-readable recording medium that contains programmed instructions for causing the information processing device to execute the processes described in this embodiment, and is mechanically read by the service provision potential number of people calculation device 1 as needed. That is, a computer program is recorded in a storage unit such as a ROM or HDD for cooperating with the OS to give instructions to the CPU and perform various processes. This computer program is executed by being loaded into RAM, and cooperates with the CPU to form the control unit 3.

The service provision number of people calculation program of the service provision number of people calculation device 1 may be stored in another server device connected to the service provision number of people calculation device 1 via any network, and it is also possible to download all or part of it as necessary.

The service provision available number of people calculation program for executing the process described in this embodiment may be stored in a non-transient computer-readable recording medium, or may be configured as a program product. Here, this "recording medium" includes any "portable physical medium" such as a memory card, a USB (Universal Serial Bus) memory, an SD (Secure Digital) card, a flexible disk, a magneto-optical disk, a ROM, an EPROM (Erasable Programmable Read Only Memory), an EEPROM (registered trademark) (Electrically Erasable and Programmable Read Only Memory), a CD-ROM (Compact Disk Read Only Memory), an MO (Magneto-Optical Disk), a DVD (Digital Versatile Disk), and a Blu-ray (registered trademark) Disc.

A "program" is a data processing method written in any language or description method, and may be in any format, such as source code or binary code. Note that a "program" is not necessarily limited to a single configuration, but also includes a distributed configuration consisting of multiple modules or libraries, and a program that works in conjunction with a separate program, such as an OS, to achieve its function. Note that the specific configuration and reading procedure for reading a recording medium in the service provision potential number of people calculation device 1 shown in the embodiment, as well as the installation procedure after reading, can use well-known configurations and procedures.

The memory unit 2 is a storage means such as a memory device such as RAM or ROM, a fixed disk device such as a hard disk, a flexible disk, or an optical disk, and stores various programs, tables, databases, and web page files used for various processes and providing websites.

The service provision potential number of people calculation device 1 may be configured as a known information processing device such as a personal computer device or a workstation, or may be configured as an information processing device to which any peripheral device is connected. The information processing device may also be realized by implementing software (including programs or data, etc.) that realizes the processing described in this embodiment.

Furthermore, the specific form of distribution and integration of the devices is not limited to that shown in the figures, and all or part of them can be functionally or physically distributed and integrated in any unit depending on various additions or function additions. In other words, the above-mentioned embodiments can be implemented in any combination, or the embodiments can be implemented selectively.

The present invention can be applied to any business that requires an appropriate number of personnel.

REFERENCE SIGNS LIST 1 Service provision available number of people calculation device 2 Memory unit 3 Control unit 4 Communication interface unit 5 Input/output interface unit 6 Input device 7 Output device 11 Motorcycle group training master 12 Motorcycle training work code combination master 13 Instructor vehicle-specific qualification master 14 Work code master 21 Acquisition unit 22 Discrimination unit 23 Display control unit 24 Training desired vehicle type detection unit 25 Instructor detection unit 26 Work code detection unit 27 Student upper limit number detection unit 28 Reservation number detection unit 29 Calculation unit 30 Group code detection unit 50 Display button

Claims (4)

a provider number detection unit that refers to service provision data in which service providers capable of providing a service are registered for each time period in which the service is provided, and a first storage unit in which service providers qualified to provide the service are registered for each type of service provided, and detects the number of service providers qualified to provide the service to a recipient during the time period in which the service is provided;
an upper limit number of recipients detection unit that detects an upper limit number of recipients to which the service can be provided based on the detected number of service providers by referring to a second storage unit in which the number of service providers required for the number of recipients is stored based on the detected number of service providers;
a calculation unit that calculates the number of recipients to whom the service can be provided, which is the remaining number of recipients to whom the service can be provided based on the number of service providers, by subtracting the number of reservation recipients who have made a reservation for the provision of the service from the upper limit number of the detected recipients ;
A service provision available number of persons calculation device having the above configuration. The service is a group motorcycle driving lesson at a driving school,
The provider number detection unit detects the number of instructors who are the service providers and have the teaching qualification for the motorcycle group training based on the service provision data and the first storage unit , and who are able to provide the motorcycle group training during the time period;
The upper limit number of recipients detection unit detects an upper limit number of recipients, which is stipulated according to the number of instructors who are qualified to teach the motorcycle group training , based on the second storage unit ;
the calculation unit subtracts the number of students who have made reservations for the motorcycle group training from the detected upper limit number of students, thereby calculating the remaining number of students who can be trained with the number of instructors as the number of students to whom the service can be provided;
2. The service provision available number of persons calculation device according to claim 1 , A method for calculating the number of users to which a service can be provided, the method being executed by a service-providing number-of-users calculation device including a number-of-providers detection unit, an upper limit number-of-recipients detection unit, and a calculation unit,
a provider number detection step in which the provider number detection unit refers to service provision data in which service providers capable of providing the service are registered for each time period in which the service is provided, and a first storage unit in which service providers capable of providing the service are registered for each type of service provided, and detects the number of the service providers capable of providing the service to the recipient during the time period in which the service is provided;
an upper limit number of recipients detection step in which the upper limit number of recipients detection unit detects an upper limit number of recipients to which the service can be provided based on the detected number of service providers by referring to a second storage unit in which the number of service providers required for the number of recipients is stored, based on the detected number of service providers;
a calculation step in which the calculation unit calculates the number of recipients to whom the service can be provided, which is the remaining number of recipients to whom the service can be provided based on the number of service providers, by subtracting the number of reservation recipients who have made reservations for the provision of the service from the upper limit number of the detected recipients;
A method for calculating the number of people that can be provided with a service. Computer,
a provider number detection unit that refers to service provision data in which service providers capable of providing a service are registered for each time period in which the service is provided, and a first storage unit in which service providers qualified to provide the service are registered for each type of service provided, and detects the number of service providers qualified to provide the service to a recipient during the time period in which the service is provided;
an upper limit number of recipients detection unit that detects an upper limit number of recipients to which the service can be provided based on the detected number of service providers by referring to a second storage unit in which the number of service providers required for the number of recipients is stored based on the detected number of service providers;
functioning as a calculation unit that calculates the number of recipients to whom the service can be provided, which is the remaining number of recipients to whom the service can be provided based on the number of service providers, by subtracting the number of reservation recipients who have made a reservation for the provision of the service from the upper limit number of the detected recipients;
A program for calculating the number of people that can be served.

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