JP7649596B2 - Information processing system, information processing method, and program - Google Patents

Description

The present invention relates to an information processing system, an information processing method, and a program.

A device has been disclosed that allows users to centrally manage their accounts by storing identification information that identifies the user in association with account information at a financial institution held by the user (Patent Document 1).

JP 2017-215700 A

The device described in Patent Document 1 searches for account information corresponding to identification information from a storage device that stores identification information that identifies a user and account information of financial institutions held by the user in association with each other, based on a query request in which the user clearly indicates the identification information. From the searched account information, the device selects account information that is set to allow financial transactions. This allows the device to centrally manage user account information using predetermined identification information (e.g., My Number) provided by a public institution, and to present account information in response to a user's request.

However, with the device described in Patent Document 1, when a user who holds an account dies, the user's information (in this case, account information) cannot be provided to other users, so there is a risk that the deceased person's information cannot be properly handed over to other users.

To solve the above problem, the present invention aims to provide a system that transmits information about a deceased user to other users based on information indicating the user's death.

An information processing system according to one aspect of the present invention includes a storage unit that stores deceased person information indicating information about a deceased person and deceased person identification information that can identify the deceased person, a first transmission unit that transmits the deceased person identification information and a death information request that requests death information indicating that the deceased person has died to a public institution, an acquisition unit that acquires from the public institution the death information identified at the public institution based on the deceased person identification information in response to the death information request, and a second transmission unit that transmits the deceased person information to a specified user when the death information is acquired by the acquisition unit.

An iterative development method according to one aspect of the present invention includes a computer that stores deceased person information indicating information about a deceased person and deceased person identification information capable of identifying the deceased person, transmits the deceased person identification information and a death information request requesting death information indicating that the deceased person has died to a public institution, obtains the death information from the public institution in response to the death information request, the death information being specified at the public institution based on the deceased person identification information, and, when the death information is obtained, transmits the deceased person information to a specified user.

A program according to one aspect of the present invention causes a computer to store deceased person information indicating information about a deceased person and deceased person identification information capable of identifying the deceased person, transmit the deceased person identification information and a death information request requesting death information indicating that the deceased person has died to a public institution, obtain from the public institution the death information identified at the public institution based on the deceased person identification information in response to the death information request, and, when the death information is obtained, transmit the deceased person information to a specified user.

According to the present invention, information about a deceased user can be sent to other users based on information indicating the user's death, making it easier to manage information about the deceased user.

FIG. 1 illustrates an example of a configuration of a takeover system. FIG. 1 is a diagram illustrating an example of an outline of a process of a takeover system. FIG. 2 illustrates an example of a configuration of a takeover server. FIG. 4 is a diagram illustrating an example of user information. FIG. 2 illustrates an example of the configuration of a terminal device. FIG. 2 is a diagram illustrating an example of a configuration of an administrative server. FIG. 11 is a diagram showing an example of personal information. 11 is a flow diagram showing an example of a processing procedure until an inheritance process is executed in a takeover system. FIG. 13 is an example of a screen on which the deceased person sets various information. 13 is an example of a screen on which the deceased person sets various information. 13 is an example of a screen on which the deceased person sets various information. 13 is an example of a screen for a surviving family member to log in to the takeover server. 13 is an example of a screen showing a list of various information set by the deceased person for his/her surviving family members. This is an example screen showing the details of how a deceased person's transportation funds will be handed over to their surviving family members. This is a screenshot showing the disclosure of a deceased person's estate to surviving family members. 11 is a flow diagram showing an example of a processing procedure until non-inheritance processing is executed in the takeover system. FIG. This is a screenshot showing the handover of the messaging service of a deceased person to the surviving family members. FIG. 2 illustrates an example of a hardware configuration of a computer.

The handover system 10 according to one embodiment of the present invention will be described in detail below with reference to the drawings. However, the embodiment described below is merely an example, and is not intended to exclude the application of various modifications or techniques not explicitly described below. In other words, the present invention can be implemented by modifying it in various ways or combining the various embodiments without departing from the spirit of the invention. In addition, in the description of the drawings below, the same or similar parts are denoted by the same or similar reference numerals.

Overview of Takeover System 10
The handover system 10 is a system that, for example, when a deceased user (hereinafter referred to as the deceased person) is registered as a deceased person by a public institution, transmits information about the deceased person (hereinafter referred to as the deceased person information) to a terminal device of a previously registered user.

Here, the deceased person information may include information on inheritance from the deceased to surviving family members (hereinafter referred to as inheritance information), such as information on real estate owned by the deceased person or information on the deceased person's financial institution accounts. The deceased person information may also include information on the deceased person that is not subject to inheritance (hereinafter referred to as non-inheritance information), such as messages from the deceased person to other users.

The takeover system 10 may also execute processes related to inheritance (hereinafter referred to as inheritance processes), such as, for example, a process of sending inheritance information to the surviving family members, and a process for the surviving family members to receive the deceased person's accounts related to inheritance. The takeover system 10 may also execute processes related to non-inheritance (hereinafter referred to as inheritance processes), such as, for example, a process of sending non-inheritance information to a specified user (for example, the surviving family members or friends/acquaintances of the deceased person) and a process of deleting accounts related to non-inheritance information. For convenience, hereinafter, the surviving family members and friends/acquaintances of the deceased person may be collectively referred to as "surviving family members and others."

Figure 1 is a diagram showing an example of the configuration of the takeover system 10. As shown in Figure 1, the takeover system 10 includes, for example, a takeover server 100, users' terminal devices 200 and 300, and an administrative server 400. The takeover server 100, the users' terminal devices 200 and 300, and the administrative server 400 are communicatively connected via a network N. The terminal device 200 is at least one of a terminal device of a surviving family member or a friend or acquaintance of the deceased person. The terminal device 300 is the terminal device of the deceased person.

Although the terminal device 200 is shown as being composed of a single terminal device, the terminal device 200 may be composed of multiple terminal devices. In other words, the deceased person can provide the deceased person information that was created during their lifetime to multiple surviving family members and friends and acquaintances of the deceased person through the transfer server 100.

The administrative server 400 is a system that provides administrative services operated by public institutions such as the country, prefectures, and municipalities. That is, the handover server 100 can obtain various information about the user from the administrative server 400, for example, by information that can identify the user (hereinafter referred to as identification information). The identification information can be, for example, a My Number that is assigned to every person who has a resident card, or a resident card code that is assigned to every person recorded in the resident basic register. In addition, the various information about the user can include, for example, information indicating the death of the deceased person (hereinafter referred to as death information), information about the relationship between the deceased and the surviving family members (hereinafter referred to as relationship information), information about real estate registration, etc.

Next, an overview of the processing of the takeover system 10 will be described with reference to FIG. 2. FIG. 2 is a diagram showing an overview of the processing of the takeover system 10.

First, in step S10, the deceased person's terminal 300 accepts operational input from the deceased person before his or her death and transmits the deceased person's information to the takeover server 100. In step S11, the takeover server 100 stores the deceased person's information in the storage unit 110.

Next, in step S12, the takeover server 100 requests the death information of the deceased person from the administrative server 400, for example, via an API (Application Programming Interface), based on information that can identify the deceased person (hereinafter, referred to as deceased person identification information). Next, in step S13, the administrative server 400 transmits the death information to the takeover server 100.

Next, in step S14, the takeover server 100 confirms that the deceased person has died based on the death information. The takeover server 100 sends a notice of the death of the deceased person (hereinafter referred to as the death notice) to the terminal devices 200 of the surviving family members and friends and acquaintances of the deceased person who were registered before the deceased person's death. The death notice may be, for example, an email, a pop-up display on the screen of a dedicated application, a login screen to the takeover server 100, etc.

Next, in step S15, the terminal device 200 acquires the death notification. In step S16, the terminal device 200 accepts the user's operational input and transmits a request for deceased information according to inheritance processing or non-inheritance processing to the takeover server 100. Details of inheritance processing and non-inheritance processing will be described later.

Next, in step S17, the takeover server 100 transmits the deceased person information corresponding to the inheritance processing or non-inheritance processing to the terminal device 200. In step S18, the terminal device 200 displays the deceased person information on the display unit 1007. This allows the user to obtain various information related to the deceased person through simple procedures.

===Configuration of Takeover Server 100===
The configuration of the takeover server 100 will be described with reference to Fig. 3. Fig. 3 is a diagram showing an example of the configuration of the takeover server 100. As shown in Fig. 3, the takeover server 100 includes, for example, a storage unit 110, an acquisition unit 120, a transmission unit 130, a display processing unit 140, a determination unit 150, and an execution processing unit 160.

The storage unit 110 stores, for example, user information D111. The user information D111 will be described with reference to FIG. 4. FIG. 4 is a diagram showing an example of user information D111. The user information D111 includes, for example, inheritance information and non-inheritance information related to a user that are associated with the user. As shown in FIG. 4, the user information D111 may include, for example, items of [User ID], [Inheritance Information], and [Non-Inheritance Information].

[User ID] is, for example, an item that includes a user ID, which is identification information for a user. Hereinafter, the user ID of a user who will become a deceased person is sometimes referred to as the "deceased person ID," and the user ID of a user who will become a surviving family member is sometimes referred to as the "surviving family member ID." The user ID is, for example, a code that is uniquely assigned to each user, and is assigned to a user newly registered on the takeover server 100. The user ID may be, for example, the user's My Number or resident card code.

[Inheritance information] is, for example, an item that is associated with the [User ID] item and contains inheritance information registered by the user. Inheritance information may be, for example, information about real estate owned by the deceased person, information about the deceased person's financial institution accounts, information about electronic money accounts, and information about other official procedures that require personal authentication.

[Non-inheritance information] is, for example, an item that is associated with the [User ID] item and contains non-inheritance information registered by the user. Non-inheritance information is, for example, information about messages from the deceased person to other users, information about messaging service accounts, etc.

The user information D111 stored in the memory unit 110 does not have to be stored in the takeover server 100, and may be stored, for example, in a device different from the takeover server 100. In this case, the takeover server 100 may obtain the user information D111 from that device.

The acquisition unit 120 acquires various information between, for example, the terminal devices 200, 300 and the administrative server 400. The transmission unit 130 transmits various information to, for example, the terminal devices 200, 300 and the administrative server 400.

The display processing unit 140 generates various screens, for example, as shown in Figs. 9 to 16. The display processing unit 140 executes processing for displaying the generated screens on the display units of the terminal device 200 and the terminal device 300. Examples of the various screens will be described later.

The determination unit 150 determines whether or not the deceased and the surviving family have a predetermined relationship based on, for example, relationship information described below. In other words, the determination unit 150 determines whether or not the surviving family can inherit the assets of the deceased. Here, the predetermined relationship (for example, within the third degree of kinship with the deceased) may be preset by, for example, the deceased, or it may not be. This makes it possible to prevent impersonation of the surviving family, and therefore makes it possible to provide the surviving family with information regarding the assets of the deceased appropriately. Note that while the takeover server 100 has been described as having the determination unit 150, this is not limited to the above, and for example, the administrative server 400 may have the function of the determination unit 150.

The execution processing unit 160 executes, for example, inheritance processing or non-inheritance processing selected by a user's operational input. This allows important information about the deceased person to be passed on to the surviving family members. The inheritance processing and non-inheritance processing are described below.

The inheritance processing may include, for example, a process of sending inheritance information to the surviving family members, and a process for the surviving family members to receive the deceased person's account related to the inheritance. The inheritance processing may be executed based on information indicating the content of the inheritance processing selected by the user's operation input (hereinafter referred to as inheritance processing information) in accordance with information indicating the result of the determination made by the determination unit 150 based on the relationship information (hereinafter referred to as determination result information). Furthermore, the inheritance processing may, for example, transmit relationship information to a specified service provider via the transmission unit 130 based on the inheritance processing information, thereby causing the service provider to execute a specified process on the deceased person's account held by the service provider.

Specifically, when the service provider is a bank, the execution processing unit 160 may transmit, for example, the death information and relationship information of the deceased to a bank system (not shown) via the API. The execution processing unit 160 may then request the bank system to transmit information related to the account of the deceased via the API. Here, the information related to the account (account content information) is, for example, information including the account name, account type, account number, and account balance. This allows the surviving family of the deceased to obtain information about the bank account of the deceased while alive, which allows smooth division negotiations for the surviving family. Similarly, the execution processing unit 160 may request, via the API, the system of a public institution that manages the fixed asset ledger to transmit detailed information related to the real estate of the deceased (account content information). This allows the surviving family of the deceased to obtain information about the real estate owned by the deceased while alive, which allows smooth division negotiations for the surviving family.

More specifically, when the service provider is a business that provides electronic money (value information), the execution processing unit 160 may transmit, for example, information on the death information of the deceased, relationship information, information on the account of the deceased, and information on the account of the surviving family member to the system of the business (not shown) via the API. Then, the execution processing unit 160 may request, for example, via the API, the system of the business that provides the electronic money to transfer the electronic money linked to the account of the deceased to the account of the surviving family member. This allows the surviving family member who has the status of heir of the deceased to inherit the property of the deceased. Note that the execution processing unit 160 may, for example, process the electronic money linked to the account of the deceased to be transferred to the bank account of the surviving family member. This can improve user convenience.

The non-inheritance process is, for example, a process of transmitting non-inheritance information to the terminal device 200 via the transmission unit 130. Specifically, the non-inheritance process may be, for example, a process of transmitting information about a messaging service account to the terminal device 200. This allows the deceased's wishes regarding the handling of messaging services to be fulfilled while the deceased's life is still in existence, and reduces the workload of the surviving family members after the death. Specifically, the non-inheritance process may be, for example, when the service provider is a bank, a process of transmitting death information to a bank system via an API and requesting the bank system to disable the use of the deceased's account. This reduces the workload of the surviving family members after the death of the deceased. Specifically, the non-inheritance process may be, for example, when the service provider is a bank, a process of transmitting death information to a bank system via an API and requesting the bank system to provide the account number of the deceased's account. This reduces the workload of the surviving family members after the death of the deceased.

===Configuration of Terminal Devices 200, 300===
The configuration of the terminal devices 200 and 300 will be described with reference to FIG. 5. FIG. 5 is a diagram showing an example of the configuration of the terminal devices 200 and 300. The terminal devices 200 and 300 display various screens on the display unit 1007 based on information acquired from the takeover server 100, for example. The terminal devices 200 and 300 include functional units, for example, a storage unit 210, an acquisition unit 220, a display processing unit 230, and a transmission unit 240. The storage unit 210 stores various information, for example. The acquisition unit 220 acquires information on various screens from the takeover server 100, for example. The display processing unit 230 displays the acquired information on the various screens on the display unit 1007, for example. The transmission unit 240 transmits various information to the takeover server 100, for example.

===Configuration of administrative server 400===
The configuration of the administrative server 400 will be described with reference to Fig. 6. Fig. 6 is a diagram showing an example of the configuration of the administrative server 400. As shown in Fig. 6, the administrative server 400 includes, for example, a storage unit 410, an acquisition unit 420, a display processing unit 430, and a transmission unit 440.

The storage unit 410 stores, for example, personal information D411. The personal information D411 will be described with reference to FIG. 7. FIG. 7 is a diagram showing an example of personal information D411. The personal information D411 includes, for example, death information and family register information associated with each resident. As shown in FIG. 7, the personal information D411 may include, for example, items of [Resident ID], [Death Information], and [Family Register Information].

[Resident ID] is, for example, an item that includes a resident ID, which is identification information for a resident. The resident ID may be, for example, a code such as the resident's My Number or resident card code.

[Death Information] is an item that corresponds to the [Resident ID] item, for example, and contains information about whether the resident is deceased or not.

[Family register information] is, for example, an item that corresponds to the [Resident ID] item and includes information related to the family register (for example, a digital family register). Here, the family register information may include relationship information indicating the relationship between the deceased and the surviving family members.

The personal information D411 stored in the storage unit 110 does not have to be stored in the administrative server 400, and may be stored, for example, in a device different from the administrative server 400. In this case, the administrative server 400 may obtain the personal information D411 from that device.

The acquisition unit 420, for example, acquires various information from the takeover server 100. The display processing unit 430, for example, displays the acquired various information on the display unit 405a. The transmission unit 440, for example, transmits the various information to the takeover server 100.

===Processing Procedure of Takeover System 10===
<<Procedures for handling inheritance>>
With reference to FIG. 8 to FIG. 16, the processing procedure until the inheritance process is executed in the takeover system 10 will be described. FIG. 8 is a flow diagram showing an example of the processing procedure until the inheritance process is executed in the takeover system 10. FIG. 9 to FIG. 11 are screen examples for the deceased person to set various information. FIG. 12 is a screen example for the bereaved family to log in to the takeover server 100. FIG. 13 is a screen example showing a list of various information set by the deceased person for the bereaved family. FIG. 14 is a screen example showing the handover contents of the messaging service of the deceased person to the bereaved family. FIG. 15 is a screen example showing the handover contents of the transportation money of the deceased person to the bereaved family. FIG. 16 is a screen example showing the public contents of the real estate of the deceased person to the bereaved family. Hereinafter, for convenience, in this procedure, the user is referred to as the "bereaved family", the terminal device 200 is referred to as the "bereaved family terminal 200", and the terminal device 300 is referred to as the "deceased person terminal 300".

First, in steps S100 to S104, the procedure by which the takeover server 100 stores the deceased person ID, deceased person information, and surviving family member ID (surviving family member identification information) will be described.

In step S100, the deceased person terminal 300, for example, accepts operational input from the deceased person while alive, and acquires a deceased person ID from the deceased person. For convenience, the following description will be given assuming that the deceased person ID is the deceased person's My Number. Next, in step S101, the deceased person terminal 300, for example, accepts operational input from the deceased person while alive, and generates deceased person information indicating the details of handover from the deceased person to the surviving family. The deceased person terminal 300 transmits the deceased person ID and the deceased person information to the handover server 100. Here, an example of the procedure for registering "deceased person information" by the deceased person will be described with reference to Figures 9 to 11.

9, the deceased person's terminal 300 may display selection objects T310 to T314 on its display unit 1007. Specifically, the selection object T310 is an object for setting information on a messaging service account, for example. The selection object T311 is an object for setting information on a transportation money account, for example. The selection object T312 is an object for setting information on a bank account, for example. The selection object T313 is an object for setting information on an electronic money account, for example. The selection object T314 is an object for setting information on a mail service account, for example. Note that the display of only the above selection objects is not limited to this. For example, when the deceased person's terminal 300 receives an operation input by the deceased person to the additional object T315, the deceased person's terminal 300 may add a selection object for setting information on the account held by the deceased person and display it on the display unit 1007. This allows the deceased person to check the inheritance information to be handed over to the surviving family in a list, thereby improving user convenience. In the following, as an example, the deceased person's terminal 300 will be described as accepting an operation input from the deceased person for a selection object T313 related to electronic money.

Next, as shown in FIG. 10, when the deceased person's operation input is received for the selection object T313 in FIG. 9, the deceased person's terminal 300 may display a screen for registering details related to the electronic money account on the display unit 1007. Specifically, the screen includes, for example, selection objects T320 to T325, a transferee addition button T325, and a decision button T326. The selection object T320 is, for example, an object for selecting whether to inherit or not to inherit. For example, if "to inherit" is selected, the takeover server 100 may register the information registered on the screen as the subject of inheritance processing. For example, if "not to inherit" is selected, the takeover server 100 may register the information registered on the screen as the subject of non-inheritance processing. The selection object T321 is, for example, an object for setting information related to the servicer of the electronic money. The selection object T322 is, for example, an object for setting information related to the login of the electronic money account. The selection object T323 is, for example, an object for setting the processing details for the surviving family members for the electronic money account. The selection object T324 is an object for setting information about a party to whom, for example, an electronic money account is to be transferred. The add transferee button T325 is a button for adding information about a party to whom the account is to be transferred. The confirm button T326 is a button for confirming the registration contents, for example. This allows the deceased person to easily set inheritance information to be passed on to surviving family members, thereby improving user convenience. As an example, the following description will be given assuming that the deceased person's terminal 300 has accepted an operational input by the deceased person to the selection object T323. In this case, the screen shown in FIG. 11 is displayed on the display unit 1007 of the deceased person's terminal 300.

Next, as shown in FIG. 11, when the deceased person's operation input to the selection object T323 in FIG. 10 is received, the deceased person's terminal 300 may display on its display unit 1007 a screen for registering the processing contents for the electronic money account. Specifically, the screen includes, for example, selection objects T330 to T333. The selection object T330 is, for example, an object for transferring the electronic money account to the surviving family. The selection object T331 is, for example, an object for transferring the password of the electronic money account to the surviving family. The selection object T332 is, for example, an object for transferring the balance corresponding to the electronic money account to the surviving family. The selection object T333 is, for example, an object for deleting the electronic money account. Note that it is not limited to displaying only the above selection objects. For example, a selection object corresponding to the account may be displayed. This allows the transfer contents of the account to the surviving family to be determined by a simple operation.

Note that in the above, settings for an electronic money account were explained as an example, but settings can be similarly configured for other accounts.

Returning to FIG. 8, in step S102, the takeover server 100 stores the deceased person ID and the deceased person information in the memory unit 110. Next, in step S103, the bereaved family terminal 200 accepts operation input from the bereaved family and acquires the bereaved family ID from the bereaved family. For convenience, the following description will be given assuming that the bereaved family ID is the bereaved family's My Number. Next, in step S104, the takeover server 100 stores the bereaved family ID in the memory unit 110.

Next, steps S200 to S202 will be described, which are the steps by which the administrative server 400 registers the death of a deceased person.

In step S200, the bereaved family terminal 200, for example, accepts the operation input of the bereaved family and generates information about the death notification (hereinafter referred to as death notification information). Specifically, the bereaved family terminal 200 displays input items (not shown) related to the death notification on the display unit 1007, for example. The bereaved family terminal 200 generates the death notification information by accepting the operation input of the bereaved family in the input items, for example. The takeover server 100 may transmit information about the death certificate of the deceased person (hereinafter referred to as death certificate information) obtained from the administrative server 400 and prepared by, for example, a doctor, police, or funeral parlor, to the bereaved family terminal 200. In this case, the bereaved family terminal 200 may automatically reflect the contents of the death certificate information in the input items related to the death notification. This reduces the operation input of the bereaved family to the bereaved family terminal 200, and therefore the death notification information can be generated easily. The bereaved family terminal 200, for example, transmits the bereaved family ID and the death notification information (here, including the death certificate information) to the takeover server 100.

Next, in step S201, the takeover server 100 transmits the bereaved family ID and death notification information acquired from the bereaved family terminal 200 to the administrative server 400. Next, in step S202, the administrative server 400 stores the death notification information in the memory unit 410. Based on the bereaved family ID and the death notification information, the administrative server 400 reflects the death of the deceased in information regarding the certified copy of the family register (hereinafter referred to as family register information). Hereinafter, family register information refers to information regarding the certified copy of the family register that reflects the death of the deceased. As a result, the death notification information is accepted by the administrative server 400 after verifying the identity of the bereaved family, which makes it possible to prevent the submission of a death notification by impersonation.

Next, steps S300 to S310 will be described, which are the steps taken by the takeover server 100 to execute the "inheritance process."

In step S300, the takeover server 100 requests death information from the administrative server 400 by transmitting the deceased person ID. The takeover server 100 may, for example, request death information from the administrative server 400 at a predetermined time interval, or may request death information when requested by the bereaved family terminal 200.

Next, in step S301, the administrative server 400 confirms that the deceased person is deceased by referring to the family register information based on, for example, the deceased person's ID. The administrative server 400 transmits the death information to, for example, the takeover server 100. Note that, although it has been described that the administrative server 400 transmits the death information to the takeover server 100, this is not limited to this. For example, the takeover server 100 may obtain the death information of the deceased person (for example, a flag indicating whether the person is alive or dead) that is made public on the administrative server 400 based on the deceased person's ID.

Next, in step S302, when the takeover server 100 acquires the death information of the deceased person, it refers to the deceased person information in the memory unit 110 and transmits a death notification to the pre-registered surviving family terminal 200. This allows the surviving family to know in a timely manner that the death of the deceased person has been registered by a public institution, and therefore allows the inheritance process to be carried out quickly.

Next, in step S303, when the bereaved family terminal 200 receives a death notification, for example, the bereaved family terminal 200 may display a login screen shown in FIG. 12 on the display unit 1007. Specifically, as shown in FIG. 12, the screen may include, for example, an input area T210 for logging in with a bereaved family ID (here, the bereaved family's My Number) and an input area T211 for logging in with an authentication code linked to the death notification. Here, when the bereaved family logs in with the bereaved family ID, the screen may transition to a screen for executing inheritance processing. Also, when the bereaved family logs in with the authentication code, the screen may transition to a screen for executing non-inheritance processing. This allows the bereaved family to select whether to execute inheritance processing or non-inheritance processing, thereby improving user convenience. Below, a case where the bereaved family logs in with the bereaved family ID and executes inheritance processing will be described.

Next, in step S304, the bereaved family terminal 200 may display on the display unit 1007 a screen displaying a list of various information set by the deceased for the bereaved family as shown in FIG. 13. This allows the user to check the inheritance information set by the deceased in a list, improving user convenience. Specifically, as shown in FIG. 13, the screen may include transition objects T220 to T225 for transitioning to a screen related to the information set by the deceased for the bereaved family. The transition object T220 is an object for transitioning to a screen including information on the messaging service account of the deceased, for example. The transition object T221 is an object for transitioning to a screen including information on the transportation money account of the deceased, for example. The transition object T222 is an object for transitioning to a screen including information on the employee pension of the deceased, for example. The transition object T223 is an object for transitioning to a screen including information on the driver's license of the deceased, for example. The transition object T224 is an object for transitioning to a screen including information on the final tax return of the deceased, for example. Transition object T225 is an object for transitioning to a screen that contains information about real estate owned by a deceased person, for example.

Now, referring to FIG. 14, an example of a case where the bereaved family member's operation input is received on the bereaved family member's terminal 200 for the transition object T221 in FIG. 13 will be described. Also, referring to FIG. 15, an example of a case where the bereaved family member's operation input is received on the bereaved family member's terminal 200 for the transition object T225 in FIG. 13 will be described.

14, the bereaved family terminal 200 displays on its display unit 1007 a screen showing the contents of the deceased person's transportation money to be handed over to the bereaved family. Specifically, the screen may include objects T221a to T221c related to the deceased person's transportation money account. The screen may also include an object T221d indicating whether the deceased person's death has been notified to the transportation money servicer. The screen may also include an object T221e indicating the relationship between the deceased person and the bereaved family. Here, the object T221e may be, for example, an object in which the relationship is displayed in advance, or an object in which the relationship is selectively set and displayed by a pull-down menu or the like. The screen may also include objects T221f and T221g for requesting the administrative server 400 for relationship information indicating the relationship between the deceased person and the bereaved family. The object T221f is, for example, a text box for receiving the input of the bereaved family ID. The object T221g is, for example, a button for transmitting the bereaved ID input to the object T221f to the administrative server 400 when an operation input by the bereaved is received. The screen may also include an object T221h for displaying the determination result determined by the determination unit 150 based on the relationship information acquired from the administrative server 400. The screen may also include an object T221i for inputting information on the identification information of the bereaved's transportation money (here, the transportation money ID). The screen may also include a button T221j for transmitting at least the determination result information and information on the identification information of the bereaved's transportation money to the administrative server 400. That is, when the bereaved terminal 200 receives an operation input by the bereaved to the button T221j, the bereaved terminal 200 transmits a processing request (inheritance processing information) to be described later to the takeover server 100 for executing the inheritance processing. This allows the bereaved to take over the deceased's transportation money with a simple operation.

15, the bereaved family terminal 200 displays a screen showing the contents of the deceased person's real estate to be disclosed to the bereaved family on the display unit 1007. Specifically, the screen may include, for example, an object T225a showing information about the deceased person's real estate. The screen may also include, for example, objects T225b and T225c for requesting the administrative server 400 for relationship information showing the relationship between the deceased person and the bereaved family. Note that the objects T225b and T225c are similar to the objects T221f and T221g shown in FIG. 15, so their description is omitted. The screen may also include, for example, an object T225d for displaying the determination result determined by the determination unit 150 based on the relationship information. The screen may also include, for example, a button T225e for transmitting at least information about the determination result information to the administrative server 400. That is, when the bereaved family member's terminal 200 receives an operation input from the bereaved family member using, for example, button T225e, it transmits a processing request (inheritance processing information) to the takeover server 100 to execute the inheritance processing described below. This allows the bereaved family member to obtain information about the deceased person's real estate with simple operations, enabling quick division negotiations for the inheritance.

Returning to FIG. 8, in step S304, the bereaved family terminal 200 transmits, for example, a bereaved family ID and request information for requesting the administrative server 400 to transmit relationship information to the takeover server 100. In step S305, the takeover server 100, for example, acquires a deceased person ID from the memory unit 110, and transmits the deceased person ID, bereaved family ID, and request information to the administrative server 400.

Next, in step S306, the administrative server 400, for example, in response to the request information, refers to the family register information based on the deceased person ID and the surviving family ID to identify the relationship between the deceased and the surviving family. The administrative server 400, for example, transmits relationship information regarding the identified relationship to the takeover server 100.

Next, in step S307, the takeover server 100 determines whether or not the surviving family member has a relationship that allows them to obtain inheritance information, for example, based on the acquired relationship information. If it is determined that the relationship does not allow them to provide inheritance information (step S307: NO), the takeover server 100, for example, terminates the process. Next, in step S308, if it is determined that the relationship allows them to provide inheritance information (step S307: YES), the takeover server 100 transmits the determination result information to the surviving family member terminal 200. Note that the takeover server 100 may transmit the determination result information to the surviving family member terminal 200, for example, if it is determined that the relationship does not allow them to provide inheritance information (step S307: NO).

Next, in step S309, the bereaved family terminal 200 displays the determination result information on its display unit 1007. Specifically, the determination result information is displayed on the display unit 1007 as object T221h in FIG. 14 or object T225d in FIG. 15 (here, "Relationship to Taro has been confirmed"). For example, when the bereaved family terminal 200 receives an operation input from the bereaved family member using button T221j in FIG. 14 or button T225e in FIG. 15, it transmits a processing request to the takeover server 100 to request inheritance processing.

Next, in step S310, the takeover server 100 executes inheritance processing in response to the processing request. This allows the takeover server 100 to execute inheritance processing that requires relationship information. In addition, the surviving family members can process procedures that require relationship information with the deceased through the takeover system 10 in a simple manner.

<<Procedures for handling non-inheritance matters>>
Next, referring to FIG. 16, a processing procedure until the inheritance non-processing is executed in the takeover system 10 will be described. FIG. 16 is a flow diagram showing an example of a processing procedure until the inheritance non-processing is executed in the takeover system 10. In the procedure of FIG. 16, the same steps as those in FIG. 8 are given the same reference numerals, and the description thereof will be omitted. However, while in the inheritance process, the deceased person information (inheritance information) is provided only to the bereaved family, in the inheritance non-processing, the deceased person information (inheritance non-information) is provided to the bereaved family as well as to those other than relatives such as friends and acquaintances of the deceased. For this reason, in FIG. 16, the "bereaved family ID" in FIG. 8 is replaced with "user ID". In addition, in FIG. 16, the bereaved family terminal 200 in FIG. 8 is replaced with the terminal device 200. In addition, since steps S400 to S402 in FIG. 16 are the same as steps S300 to S302 in FIG. 8, the description thereof will be omitted. Hereinafter, in FIG. 16, the description will be made from step S403.

In step S403, for example, when the terminal device 200 receives a death notification, the terminal device 200 may display a login screen shown in FIG. 12 on the display unit 1007. In the non-inheritance processing of this procedure, a case where the user logs in with an authentication code will be described (here, the authentication code is entered in the input field T211). Here, the authentication code differs from identification information managed by public institutions such as My Number and resident registration code, and may be, for example, a code that is assigned to each user by the takeover server 100 and can identify the user. The takeover server 100 may, for example, attach the user's authentication code to the death notification (for example, email) and send it to the terminal device 200.

Next, in step S404, the terminal device 200 may display on the display unit 1007 a screen displaying a list of various pieces of information set for the user by the deceased person. For example, when the takeover server 100 displays the screen shown in FIG. 13 on the display unit 1007 of the terminal device 200, it may display only the transition objects related to non-inheritance information among the transition objects T220 to T225 in a selectable manner. In the following, as an example, it will be described that only the transition object T220 that transitions to a screen including information related to the messaging service account of the deceased person is displayed in a selectable manner on the display unit 1007. When the terminal device 200 accepts an input operation by the user for the transition object T220, it transmits the user's authentication code to the takeover server 100 and requests the takeover server 100 to transmit the non-inheritance information.

Next, in step S405, the takeover server 100 transmits the non-inheritance information linked to the authentication code to the terminal device 200.

Next, in step S406, the terminal device 200 displays on its display unit 1007 a screen showing the handover contents for the user of the messaging service of the deceased person, as shown in FIG. 17. As shown in FIG. 17, the terminal device 200 displays on its display unit 1007 a screen showing the handover contents for the user of the messaging service of the deceased person. Specifically, the screen may include, for example, a message T220a for the user of the deceased person. The screen may also include, for example, information related to the account of the messaging service of the deceased person (for example, objects T220b to T220g). The screen may also include, for example, a button T220h for transitioning to a login screen for the messaging service of the deceased person. This allows the user to obtain the message from the deceased person before his or her death through a simple procedure.

In the above, the terminal device 200 has been described as acquiring messages from the deceased person while he or she was alive, but this is not limiting. For example, the takeover server 100 may execute non-inheritance processing, such as deleting a messaging service account previously set up by the deceased person, based on the death information acquired from the administrative server 400. This prevents unused accounts from being left unused. In addition, for example, if the user is a surviving family member of the deceased person, the takeover server 100 may send a request to the bank system via an API, based on the death information acquired from the administrative server 400, to disable the use of the deceased person's bank account. This allows the deceased person's bank account to be locked through a simple procedure, making it possible to hold appropriate division negotiations.

===Hardware Configuration of Takeover System 10===
The handover server 100 and administrative server 400 implementing the functionality of the above-described embodiments may be, for example, a server computer, a personal computer (e.g., desktop, laptop, tablet, etc.), a media computing platform (e.g., cable, satellite set-top box, digital video recorder), a handheld computing device (e.g., PDA, email client, etc.), or other type of computing or communications platform.

The terminal devices 200, 300 that realize the functions related to the above-mentioned embodiments may be, for example, a smartphone, a mobile phone (feature phone), a personal computer (e.g., desktop, laptop, tablet, etc.), a media computer platform (e.g., cable, satellite set-top box, digital video recorder), a handheld computer device (e.g., PDA (Personal Digital Assistant), email client, etc.), a wearable device (glasses-type device, watch-type device, etc.), another type of computer, or a communication platform.

With reference to FIG. 18, an example of a hardware configuration in which the takeover server 100, the terminal devices 200 and 300, and the administrative server 400 are realized by a computer 1000 will be described. Note that the various functions of the takeover server 100, the terminal devices 200 and 300, and the administrative server 400 can also be realized by dividing them into multiple devices.

FIG. 18 is a diagram showing an example of the hardware configuration of a computer. As shown in FIG. 18, the computer 1000 includes, for example, a processor 101, a memory 1002, a storage device 1003, an input I/F unit 1004, a data I/F unit 1005, a communication I/F unit 1006, and a display unit 1007.

The processor 1001 is a control unit that controls various processes in the computer 1000 by executing programs stored in the memory 1002.

The memory 1002 is a storage medium such as a RAM (Random Access Memory). The memory 1002 temporarily stores the program code of the program executed by the processor 1001 and data required when the program is executed.

The storage device 1003 is a non-volatile storage medium such as a hard disk drive (HDD) or flash memory. The storage device 1003 stores an operating system and various programs for implementing the above configurations.

The input I/F unit 1004 is a device for receiving input from a user. Specific examples of the input I/F unit 1004 include a keyboard, a mouse, a touch panel, various sensors, and a wearable device. The input I/F unit 1004 may be connected to the computer 1000 via an interface such as a USB (Universal Serial Bus).

The data I/F unit 1005 is a device for inputting data from outside the computer 1000. A specific example of the data I/F unit 1005 is a drive device for reading data stored in various storage media. The data I/F unit 1005 may be provided outside the computer 1000. In that case, the data I/F unit 1005 is connected to the computer 1000 via an interface such as a USB.

The communication I/F unit 1006 is a device for performing data communication via the Internet N, either wired or wirelessly, with devices external to the computer 1000. The communication I/F unit 1006 may be provided external to the computer 1000. In that case, the communication I/F unit 1006 is connected to the computer 1000 via an interface such as a USB.

The display unit 1007 is a device for displaying various types of information. Specific examples of the display unit 1007 include a liquid crystal display, an organic EL (Electro-Luminescence) display, a display of a wearable device, and the like. The display unit 1007 may be provided outside the computer 1000. In that case, the display unit 1007 is connected to the computer 1000 via, for example, a display cable. In addition, when a touch panel is used as the input I/F unit 1004, the display unit 1007 can be configured as an integral part of the input I/F unit 1004.

====Summary====
The handover system 10 in this embodiment includes a storage unit 110 that stores deceased person information indicating information about the deceased person and deceased person identification information that can identify the deceased person, a transmission unit 130 (first transmission unit) that transmits the deceased person identification information and a death information request that requests death information indicating that the deceased person has died to a public institution, an acquisition unit 120 that acquires death information specified at the public institution based on the deceased person identification information in response to the death information request from the public institution, and a transmission unit 130 (second transmission unit) that transmits the deceased person information to a specified user (e.g., a bereaved family member, a friend or acquaintance of the deceased person) when the death information is acquired by the acquisition unit 120. According to this embodiment, information about the deceased user can be transmitted to other users based on information indicating that the user has died, making it easier to manage the information of the deceased user.

In addition, in the handover system 10 of this embodiment, the transmission unit 130 (first transmission unit) transmits to a public institution death notification information related to a death notification in which information indicating the death of the deceased person is entered and which is associated with the deceased person identification information, and the acquisition unit 120 acquires from the public institution the death information generated by the public institution based on the death notification information. According to this embodiment, the death notification can be submitted to the public institution quickly, and therefore the death information can be acquired quickly.

In the handover system 10 of this embodiment, the specified user is a surviving family member of the deceased, and the transmission unit 130 (first transmission unit) transmits to the public institution the deceased person identification information, a surviving family member ID (surviving family member identification information) capable of identifying the surviving family member, and a relationship information request requesting relationship information indicating information regarding the relationship between the deceased person and the surviving family member, and the acquisition unit 120 acquires from the public institution the relationship information specified by the public institution based on the deceased person ID (deceased person identification information) and the surviving family member ID (surviving family member identification information), and further includes a determination unit 150 that determines whether or not the deceased person and the surviving family member have a specified relationship based on the relationship information acquired by the acquisition unit 120. According to this embodiment, it is possible to prevent impersonation of the surviving family member, and therefore information regarding the property of the deceased person can be appropriately provided to the surviving family member.

In addition, in the handover system 10 of this embodiment, the acquisition unit 120 further includes an execution processing unit 160 that acquires inheritance processing information indicating the content of inheritance-related processing specified based on operational input from the surviving family members when the determination unit 150 determines that the relationship is a specified relationship, and executes inheritance processing (processing related to inheritance) based on the inheritance processing information acquired by the acquisition unit 120. According to this embodiment, the surviving family members who have the status of heirs of the deceased person can inherit the property of the deceased person.

The takeover system 10 in this embodiment further includes a transmission unit 130 (third transmission unit) that transmits predetermined information to a predetermined service provider, and the execution processing unit 160 transmits, as an inheritance process (processing related to inheritance), through the transmission unit 130 (third transmission unit) to the predetermined service provider, relationship information and a request to execute a predetermined process (e.g., inquiry about the bank balance of the deceased, inquiry about the registration of real estate owned by the deceased) on the account of the deceased at the predetermined service provider, and the acquisition unit 120 acquires from the predetermined service provider account content information (e.g., information on the bank balance of the deceased, information on the registration of real estate owned by the deceased) indicating contents related to the account of the deceased, which is specified by the predetermined service provider based on the relationship information in the predetermined process. According to this embodiment, the surviving family members of the deceased can obtain information about the property of the deceased during his/her lifetime, which allows smooth division negotiations among the surviving family members.

The handover system 10 in this embodiment further includes a transmission unit 130 (third transmission unit) that transmits specified information to a specified service provider, and the execution processing unit 160 transmits, as an inheritance process (processing related to inheritance), via the transmission unit 130 (third transmission unit) to the specified service provider the relationship information, information related to the account of the deceased person at the specified service provider, information related to the surviving family member's account at the specified service provider, and a request to execute a process to transfer value information linked to the account of the deceased person to the surviving family member's account. This allows the surviving family member who has the status of heir of the deceased person to inherit the property of the deceased person.

The handover system 10 in this embodiment further includes a transmission unit 130 (third transmission unit) that transmits specified information to the financial institution, and an execution processing unit 160 that executes a process to have the transmission unit 130 (third transmission unit) transmit the death information and a request to disable the deceased person's account at the financial institution to the financial institution. This reduces the workload of the surviving family members after the death of the deceased person.

In addition, in the handover system 10 of this embodiment, the transmission unit 130 (second transmission unit) transmits information about the messaging service account to a specified user as information about the deceased person. According to this embodiment, it is possible to fulfill the deceased person's wishes regarding the handling of messaging services while they were alive, and to reduce the workload of the surviving family members after the death.

In addition, in the transfer system 10 of this embodiment, the deceased person identification information is the My Number. In addition, in the transfer system 10 of this embodiment, the surviving family identification information is the My Number. According to this embodiment, the system can be designed based on information that identifies individuals prepared by public institutions, so the costs involved in system design can be reduced.

10: takeover system, 100: takeover server, 110: memory unit, 120: acquisition unit, 130: transmission unit, 140: display processing unit, 150: determination unit, 160: execution processing unit, 200, 300: terminal device, 400: administrative server.

Claims (10)

a storage unit that stores, in association with each other, deceased person identification information capable of identifying a deceased person, information on the account of the deceased person at a predetermined service provider, and information on an account to which value information linked to the account of the deceased person is to be transferred;
A first transmission unit that transmits the deceased person identification information and a death information request that requests death information indicating that the deceased person has died to a public institution;
An acquisition unit that acquires the death information specified at the public institution based on the deceased person identification information from the public institution in response to the death information request;
an execution processing unit that, when the death information is acquired by the acquisition unit, transmits to the predetermined service provider information on the account of the deceased person, information on the transferee account, and a request for executing a process of transferring value information linked to the account of the deceased person to the transferee account;
An information processing system comprising: The transferee is a surviving family member of the deceased person,
The storage unit further stores bereaved family identification information capable of identifying the bereaved family in association with the deceased person identification information,
The first transmission unit transmits, to the public institution, the deceased person identification information, bereaved family identification information capable of identifying the bereaved family, and a relationship information request requesting relationship information indicating information regarding a relationship between the deceased person and the bereaved family;
The acquisition unit acquires, from the public institution, the relationship information identified based on the deceased person identification information and the bereaved family identification information at the public institution;
The information processing system includes:
A determination unit that determines whether or not the deceased person and the surviving family have a predetermined relationship based on the relationship information acquired by the acquisition unit,
The execution processing unit further transmits the relationship information to the predetermined service provider.
The information processing system according to claim 1 . A storage unit that stores deceased person identification information that can identify a deceased person;
a first transmission unit that transmits to a public institution the deceased person identification information, a death information request that requests death information indicating that the deceased person has died, surviving family identification information that can identify surviving family members of the deceased person, and a relationship information request that requests relationship information indicating information regarding the relationship between the deceased person and the surviving family members;
An acquisition unit that acquires from the public institution the death information identified based on the deceased person identification information at the public institution in response to the death information request, and the relationship information identified based on the deceased person identification information and the surviving family identification information at the public institution;
a determination unit that, when the death information is acquired by the acquisition unit, determines whether or not the deceased person and the surviving family have a predetermined relationship based on the relationship information;
an execution processing unit that, when the determination unit determines that the relationship is the predetermined relationship, transmits the relationship information and a request for a predetermined service provider to execute a predetermined process on the account of the deceased person at the predetermined service provider;
Equipped with
The acquisition unit acquires, from the specified service provider, account content information indicating content related to the account of the deceased person, which is identified by the specified service provider based on the relationship information in the specified process.
Information processing system. The first transmission unit transmits to the public institution death notification information related to a death notification in which information indicating the death of the deceased person is entered, the death notification information being associated with the deceased person identification information;
The acquisition unit acquires, from the public institution, the death information generated by the public institution based on the death notification information.
The information processing system according to claim 3 . a third transmission unit that transmits predetermined information to the financial institution;
an execution processing unit that executes a process of causing the third transmission unit to transmit the death information and a request to disable the account of the deceased person at the financial institution to the financial institution;
The information processing system according to claim 4 , further comprising: The execution processing unit transmits information about a messaging service account as the account content information of the deceased person to a predetermined user .
5. The information processing system according to claim 3. The deceased person identification information is a My Number.
The information processing system according to any one of claims 3 to 6. The bereaved family identification information is a My Number.
The information processing system according to any one of claims 3 to 7. The computer
storing, in association with each other, deceased person identification information capable of identifying a deceased person, information on the account of the deceased person at a predetermined service provider, and information on an account to which value information associated with the account of the deceased person is to be transferred;
Transmitting the deceased person identification information and a death information request requesting death information indicating that the deceased person has died to a public institution;
Obtaining the death information from the public institution in response to the death information request, the death information being identified based on the deceased person identification information at the public institution;
When the death information is acquired, transmitting to the predetermined service provider information on the account of the deceased person, information on the transferee account, and a request for executing a process of transferring the value information linked to the account of the deceased person to the transferee account;
An information processing method for performing the above. On the computer,
storing, in association with each other, deceased person identification information capable of identifying a deceased person, information on the account of the deceased person at a predetermined service provider, and information on an account to which value information associated with the account of the deceased person is to be transferred;
Transmitting the deceased person identification information and a death information request requesting death information indicating that the deceased person has died to a public institution;
Obtaining the death information from the public institution in response to the death information request, the death information being identified based on the deceased person identification information at the public institution;
When the death information is acquired, transmitting to the predetermined service provider information on the account of the deceased person, information on the transferee account, and a request for executing a process of transferring the value information linked to the account of the deceased person to the transferee account;
A program for executing the above.

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