JP7658112B2 - Moving support system, moving support program, and moving support method - Google Patents

Description

The present invention relates to a relocation support system, a relocation support program, and a relocation support method that provide information about the area to which the user is relocating.

When moving, it is necessary to complete the necessary procedures with government offices and utilities providers such as electricity and gas, as well as to transfer children to a new school, and in order to do so, it is necessary to know where government offices and schools are located. Furthermore, to ensure a smooth start to life in your new home, it is necessary to know where the banks, hospitals, supermarkets, and other facilities are located. To find out the locations of such facilities, it is common to search for and obtain information about the area you are moving to on the Internet, but this not only takes a great deal of time and effort, but it can also mean that you do not get the information you want depending on the search words and keywords you use.

On the other hand, a facility search device is known that can search for surrounding facilities that fall under multiple facility classifications without having to specify each classification individually (see, for example, Patent Document 1). This facility search device has a storage means that stores facility information representing facilities in various locations, and when an operation mode for searching for facilities in the vicinity of a destination location is set, it searches for and extracts city halls, schools, etc. in the corresponding area from the address of the destination location.

JP 2008-96145 A

However, in conventional general-purpose search engines and the facility search device described in Patent Document 1, it is necessary to register information about facilities in each region in a database in order to provide a search service. In other words, in order to provide a search service, it is necessary to take the trouble of constructing a database, which requires a great deal of time, effort, and cost. Furthermore, small and medium-sized enterprises and individual business owners in rural (suburban) areas may not be registered in the database, and such small and medium-sized enterprises may not be hit in searches, and there is a risk that the information desired by users may not be provided appropriately.

The present invention aims to provide a relocation support system, a relocation support program, and a relocation support method that can provide a wide range of information about the relocation destination area in a simple configuration.

In order to solve the above problem, the invention of claim 1 is a moving support system comprising a consumer information database that stores consumer information, which is information that is necessarily stored for all lifeline consumers in association with a lifeline supply contract, including the consumer's identification information, the lifeline receiving location, and the content of the provision when the consumer is a provider of at least one of goods and services; an information providing server that can freely acquire the consumer information from the consumer information database; and a user terminal that is used by a search user and can communicate with the information providing server, wherein the search users include not only consumers who have signed the lifeline supply contract, but also those who have not signed the lifeline supply contract, and when the search user accesses the information providing server via the user terminal and inputs a moving location, the information providing server selects a specified provider in the vicinity of the moving location from the consumer information database and outputs information about the provider to the user terminal of the search user.

The invention of claim 2 is characterized in that in the moving support system described in claim 1, when the customer information of the search user is stored in the customer information database, the information providing server selects a provider that matches the customer information of the search user.

The invention of claim 3 is characterized in that, in the relocation support system described in claim 2, the customer information of the search user includes a provider used by the search user, and the information providing server outputs information about the area surrounding the relocation location of the provider used by the search user to the user terminal of the search user.

The invention of claim 4 is characterized in that, in the moving support system described in claim 2 or 3, the customer information of the search user includes at least one of the gender, date of birth, household information, and preferences of the search user, and the information providing server selects a provider that matches at least one of the gender, date of birth, household information, and preferences of the search user.

The invention of claim 5 is characterized in that in the relocation support system described in claims 1 to 4, the information providing server selects consumers, including government offices where procedures are required when relocating, as the specified providers.

The invention of claim 6 is characterized in that in the moving assistance system described in claim 5, the information providing server assists the provider with the procedures to be carried out.

The invention of claim 7 is characterized in that in the relocation support system described in claims 1 to 6, the consumer information database includes information held by businesses that are affiliated with the lifeline business.

The invention of claim 8 is a relocation support program characterized in that a computer functions as a consumer information database that stores consumer information, which is information that is necessarily stored for all lifeline consumers in conjunction with a lifeline supply contract, including the consumer's identification information, the lifeline receiving location, and the contents of the provision when the consumer is a provider of at least one of goods and services, and as a search means that, when a relocation location is received from a search user via a user terminal, selects a specified provider in the vicinity of the relocation location from the consumer information database and outputs information about the provider to the user terminal of the search user, and the search users include not only consumers who have entered into the lifeline supply contract, but also those who have not entered into the lifeline supply contract .

The invention of claim 9 is characterized in that, in the moving assistance program described in claim 8, the search means selects a provider that matches the consumer information of the search user when the consumer information of the search user is stored in the consumer information database.

The invention of claim 10 includes a consumer information database for storing consumer information, which is information that is necessarily stored for all consumers of a lifeline in association with a lifeline receiving contract, and includes identification information of the consumer, a place where the lifeline is received, and content of the provision when the consumer is a provider of at least one of a product and a service,
This is a relocation support method characterized in that when a relocation location is received from a search user via a user terminal, a specified provider in the vicinity of the relocation location is selected from the consumer information database, and information regarding the provider is output to the search user's user terminal, and the search users include not only consumers who have concluded a lifeline supply contract, but also those who have not concluded a lifeline supply contract .

The invention of claim 11 is characterized in that, in the relocation support method described in claim 10, when the customer information of the search user is stored in the customer information database, a provider that matches the customer information of the search user is selected.

According to the inventions described in claims 1, 8, and 10, when a search user inputs and transmits a destination, a predetermined provider in the vicinity of the destination is selected based on a customer information database that stores customer information stored in association with a contract for receiving a lifeline (electricity, gas, water, communication, etc.), and information about the provider is output to the search user. Therefore, it is possible to provide information about the destination area in a wide range and in a simple configuration, without having to take the trouble of registering information about each provider in a database.

In other words, the consumer information is information that is necessarily stored for all lifeline consumers when they enter into a lifeline receiving contract, and is not information that is specially stored in order to provide the moving support service by the present moving support system, program, and method. In other words, even if a consumer is, for example, a small or medium-sized enterprise or individual business owner in a local area, the consumer information of the small or medium-sized enterprise or individual business owner is necessarily stored in the consumer information database when the consumer enters into a lifeline receiving contract. Therefore, even if a provider of goods or services does not take the trouble to register in the database, provider information can be provided widely and appropriately, and even small or medium-sized enterprises or individual business owners in a local area can be properly searched and obtain business opportunities, and the provider desired by the search user can be properly searched and provided. In addition, when a lifeline receiving contract is entered into, consumer information is necessarily stored and a consumer information database is constructed (or a consumer information database has already been constructed by a lifeline business operator, etc.), so there is no need to take the trouble to construct a consumer information database in order to provide the present moving support service, and it is possible to easily and properly construct and operate the consumer information database and the present moving support service.

On the other hand, because the customer information database is constructed in conjunction with a lifeline supply contract, this relocation support service can be provided by lifeline operators and their related businesses. By providing such a relocation support service to their own customers, lifeline operators can maintain and increase the interest of customers in the lifeline operator, and build a long-term, stable supply-demand relationship. Furthermore, it can encourage those who have not yet signed a lifeline supply contract with the lifeline operator to do so in order to gain business opportunities and convenience through this relocation support service.

According to the inventions described in claims 2, 9, and 11, a provider that matches the customer information of the search user is selected, making it possible to select and output a provider that is more suitable for the search user. In other words, it is possible to select a provider in the vicinity of the moving location that matches the customer information of the search user, and output and provide information about this provider. In this way, it is possible to appropriately match the search user and the provider.

Furthermore, in conventional search systems, unless a search user inputs search words in detail and appropriately, or multiple times, the search user may not be able to obtain the information he or she desires, which places a great burden and stress on the search user. In contrast, according to this invention, even if the search user does not input his or her own information in detail, a provider suitable for the search user is selected based on the consumer information stored in the consumer information database, making it possible to reduce the burden and stress on the search user.

According to the invention described in claim 3, information related to the area around the moving location of the provider used by the search user is output to the search user, making it possible to provide more useful information to the search user. For example, if the search user uses mobile phone company A, information such as where mobile phone company A's stores are located around the moving location is output to the search user, making it possible to improve convenience for the search user.

According to the invention described in claim 4, a provider that matches at least one of the search user's gender, date of birth, household information, and preferences is selected, making it possible to select and output a provider that is more suitable for the search user. For example, information such as where restaurants that match the search user's household information and preferences are located around the moving location is output to the search user, making it possible to improve convenience for the search user.

According to the invention described in claim 5, a provider such as a government office that requires procedures when moving is selected, and information about this provider is output to the search user, making it possible to provide more useful information to the search user. For example, information such as the addresses and telephone numbers of government offices, schools, etc. that require procedures at the moving destination are output to the search user, making it possible to improve convenience for the search user.

According to the invention described in claim 6, the procedures to be carried out at government offices, schools, etc. are supported, which reduces the burden on search users and makes it possible to prevent oversights and errors in procedures.

According to the invention described in claim 7, the customer information database also includes information held by businesses affiliated with the lifeline operator, making it possible to provide a wider range of information about the area to which the customer is moving.

1 is a schematic configuration diagram showing a moving assistance system according to an embodiment of the present invention; FIG. 2 is a data configuration diagram of a customer information database of the moving support system of FIG. 1.

The present invention will be described below based on the illustrated embodiment.

Figure 1 is a schematic diagram showing a relocation support system 1 according to an embodiment of the present invention. This relocation support system 1 is a system that provides information about the area to which the user is relocating, and mainly comprises a customer information database 2, a relocation database 3, a user terminal 4 used by a search user U, and an information providing server (search means) 5.

In this embodiment, the lifeline is electricity, and the electric power supplier E, which mainly supplies electricity to a specific region of Japan (such as the Chugoku region, Kanto region, or Shikoku region), operates and manages the customer information database 2 and the information providing server 5 to provide and operate the relocation support service using the relocation support system 1. That is, the case where the electric power supplier E provides information on the relocation destination area to the search user U when the search user U relocates within the region (electricity supply area) of the electric power supplier E will be mainly described. In contrast, by cooperating with an electric power supplier that mainly supplies electricity to other regions, the electric power supplier E can provide information on the relocation destination area to the search user U even when the search user U relocates outside the region of the electric power supplier E. In this case, the electric power supplier E shares the customer information database 2 of the electric power supplier of the region to which the search user U relocates to provide the information.

The consumer information database 2 is a storage device that stores consumer information, including the identification information of the consumer of electricity, the location of electricity receipt, and the content of the provision when the consumer is a provider C that provides at least one of goods and services, which is information stored in association with an electricity receiving contract. In other words, the consumer information is information that is stored and accumulated in the consumer information database 2 when a consumer enters into an electricity receiving contract with an electricity supplier E and receives electricity supply, etc. from the electricity supplier E, and is input and registered from the contract management server 6 that operates and manages the electricity receiving contract, the member management server 7 that operates and manages the WEB member service described below, a server (not shown) that calculates and manages electricity charges, etc.

The consumers stored in the consumer information database 2 include not only individuals and general consumers who do not run a business, but also consumers (providers C) who run a business and provide at least one of goods and services. For consumers who have previously signed a power supply contract with power supplier E and currently have a power supply contract with another power supplier, consumer information from the time the power supply contract was signed with power supplier E is stored. Furthermore, in this embodiment, the search user U includes not only consumers who have signed a power supply contract with power supplier E, but also those who do not have a power supply contract with power supplier E. In other words, anyone who is moving, planning to move, or thinking about moving can receive the moving support service as a search user U.

Specifically, as shown in FIG. 2, for each contract number (customer identification information) 21 that identifies the electricity supply contract, a first information group 22, a second information group 23, a third information group 24, a fourth information group 25, collaboration information 26, and other information 27 are stored.

The first information group 22 stores the location of use (electricity receiving location) 221, rate menu 222, and other 223. The location of use 221 stores the address/location of the place where the consumer receives and uses electricity, and the rate menu 222 stores the rate menu for which the consumer has contracted with electric power company E. This rate menu stores "Metered electricity A," "Low voltage electricity," "Family time plan 1," and the like, and this information makes it possible to calculate electricity charges and understand the consumer's electricity usage trends and lifestyle.

The second information group 23 stores the name (identification information of the consumer) 231, telephone number 232, usage fee 233, fee 234, and other 235. The name 231 stores the name and title of the contractor/consumer who has an electricity supply contract with the power company E, and the telephone number 232 stores the telephone number of this consumer. The usage fee 233 stores the amount of electricity used by this consumer per unit of time (per 30 minutes, which is a unit of measurement, per month, etc.), and the fee 234 stores the electricity fee paid by this consumer per month. The usage fee 233 and fee 234 make it possible to understand the consumer's electricity usage trends and lifestyle. In addition, other 235 stores the name of the person paying the electricity fee, the address of the payment location, the payer's telephone number, payment account information, etc.

The third information group 24 stores information about consumers who subscribe to the WEB member service provided by the electric power company E, and stores category 241, gender 242, date of birth 243, email address 244, building type 245, and others 246. Category 241 stores whether the consumer is an individual or a corporation, and gender 242 stores the gender of the consumer if the consumer is an individual. Date of birth 243 stores the date of birth of the consumer if the consumer is an individual, email address 244 stores the email address of the consumer, and building type 245 stores the type of building in which the consumer is located or lives (for example, whether it is a detached house or an apartment building). Here, the WEB member service provides services such as giving points to consumers according to the amount of electricity used, exchanging the points for points from businesses (supermarkets, mobile phone companies, etc.) that cooperate with the electric power company E, or purchasing various products with the points.

The fourth information group 25 stores information about consumers who are subscribers to the WEB member service provided by the electric power company E and have registered attribute information, and stores household (household information) 251, dwelling type (residential information) 252, floor plan (residential information) 253, equipment (equipment information) 254, business content 255, purpose of use 256, and others 257. Household 251 stores the number of people in the household and the household composition (how many adults, how many children, whether there are elderly people, etc.), dwelling type 252 stores the type of building in which the consumer is located and lives (for example, whether it is a detached house and is owned or rented, whether it is an apartment building or company housing), and floor plan 253 stores the floor plan of the building in which the consumer is located and lives (whether it is a studio apartment, 1K, 1DK, 1LDK, etc.).

In equipment 254, information about equipment installed in the building where the consumer is located/resident is stored, such as whether the heat source being used is electricity, LP gas, or kerosene, whether the kitchen equipment is a gas stove or an induction cooker (induction cooker), whether the hot water equipment is a gas water heater or an electric water heater, whether the heating equipment is an air conditioner or a kerosene heater, and whether or not there is a demand controller (received power monitoring and control device).

Business details 255 stores the details of the services and business provided when the consumer runs a business and provides at least one of a product and a service (when the consumer is a product or service provider C). In this case, provider C broadly includes not only for-profit businesses, but also businesses that provide lifelines such as electricity, gas, water, and communications, as well as non-profit businesses and facilities such as government offices, schools, and welfare facilities. The stored business details include the type of industry (food sales, agriculture, day care services, mobile phone company stores, schools, etc.), the details of the products and services provided, unique (specialized) technologies, products and services, the consumer's website (homepage), etc. In addition, in the case of a business that requires a procedure when the mover moves (government offices, schools, etc.), this is stored.

Intended use 256 stores the main purpose for which the consumer uses electricity (warehouse, barn, common areas of an apartment building, etc.). Other 257 stores information specific to the consumer, such as the consumer's hobbies and preferences (lifestyle, preferred manufacturers and brands, etc.).

In the collaboration information 26, when the consumer subscribes to the web member service provided by the power supplier E, information on businesses that cooperate with the power supplier E is stored. For example, the names of supermarket businesses where the consumer exchanges points granted by the power supplier E, and the names of mobile phone companies are stored. In this manner, businesses (providers C) used by the consumer in relation to the web member service are stored. Furthermore, providers C used by the consumer regardless of the web member service (businesses that are not affiliated with the power supplier E) may be stored in the collaboration information 26 or other information 27.

Furthermore, consumer information database 2 also stores information held by businesses affiliated with electric power provider E. In other words, consumer information on consumers of the affiliated businesses (e.g., supermarkets, mobile phone companies, etc.) is also stored, and the data content and structure are the same as those described above.

The moving database 3 is a storage device that stores information about procedures that a mover needs to go through when moving. In other words, it stores information about the lifeline providers and city halls with which the mover needs to go through procedures. For example, it stores the telephone number of the place to go for the procedure, the procedure details and notification details, the procedure forms and documents, and the necessary documents to be prepared, and it is possible to provide the procedure support described below.

The user terminal 4 is a communication terminal used by the search user U and capable of communicating with the information providing server 5 and the like, and may be any type of device, such as a smartphone (multi-function mobile phone) or a personal computer.

The information providing server 5 is a server that can freely obtain consumer information from the consumer information database 2, and is accessible from the user terminal 4 via a communication network. This information providing server 5 constitutes a search platform for providing relocation support services, and provides a search website for the relocation support service. That is, when a search user U accesses the information providing server 5, i.e., the search website, via the user terminal 4, a search input screen for inputting the relocation location is displayed on the user terminal 4. Then, when the search user U inputs the relocation location from the user terminal 4, the search results are displayed and output on the user terminal 4 as follows.

Here, the moving location includes a place where the user has already moved, a place where the user plans to move, and a candidate place to move to. In addition, the search user U who accessed the information providing server 5 can be identified and recognized, and further, it is possible to recognize whether the search user U is a consumer of the electric power company E. For example, the search user U can be identified and recognized by accessing the information providing server 5 with an account given to each search user U, i.e., each user terminal 4. In addition, the account of a consumer of the electric power company E is stored in the consumer information database 2, and when the consumer accesses the information providing server 5 as the search user U, the consumer information of the search user U can be obtained from the account. Alternatively, a search input screen/page for consumers may be provided, and the consumer may enter identification information (such as a contract number) on the search input screen for consumers to obtain the consumer information of the search user U, i.e., the consumer.

Basically, when the moving location is input from the user terminal 4, a predetermined provider C in the vicinity H of the moving location is selected from the consumer information database 2, and information about this provider C is output to the user terminal 4 of the search user U. That is, providers C such as government offices, schools, banks, hospitals/clinics, and supermarkets that should be known in order to smoothly start a new life in the moving location are searched and selected from the consumer information database 2. Then, information about the selected provider C, such as part of the consumer information of this provider C (such as the place of use 221, telephone number 232, email address 244, and business content 255) and a link to the provider C's website, is displayed on the user terminal 4 of the search user U. At this time, multiple providers C may be selected and the information may be output to the user terminal 4 according to a predetermined search order, or may be output in a list form, and this is the same for each search case described later.

Here, the area H around the new location may be set by the system to any area, such as an area in the same ward, city, town, village, or prefecture as the new location, or an area within a specified distance or time from the new location, or the area may be set or selected by the search user U. Alternatively, the area or region may be adjusted and set according to the input new location so that providers C of government offices, schools, banks, hospitals/clinics, supermarkets, etc., that are important to know in order to smoothly start a new life in the new location, can be searched for.

Furthermore, at the time of the search, if the customer information of the search user U is stored in the customer information database 2, that is, if the search user U is a customer of the electric power company E, or was a customer, a provider C that matches the customer information of this search user U is selected. In other words, a provider C located in the vicinity H of the moving location that matches/is related to the customer information of the search user U (age, lifestyle, family structure, etc.) is selected, and that information is provided.

Specifically, as a first search case (search example), information on the area H around the moving place of the provider C used by the search user U is output to the user terminal 4 of the search user U. That is, information on the area H around the moving place of the business/provider C used by the search user U, which is described in the collaboration information 26 and other 27, is acquired and provided. For example, if mobile phone company A is stored as the provider C used by the search user U, a store (provider C) of mobile phone company A located in the area H around the moving place is searched and selected from the consumer information database 2, and information on this store is displayed on the user terminal 4 of the search user U. Also, for example, if supermarket B is stored as the provider C used by the search user U, a store (provider C) of supermarket B located in the area H around the moving place is searched and selected from the consumer information database 2, and information on this store is displayed on the user terminal 4 of the search user U.

As a second search case, a provider C that matches at least one of the gender, date of birth (age), household information, and preferences of the search user U is selected. That is, a provider C located in the vicinity H of the moving area that provides products and services that match or are related to the gender and household information of the search user is searched for and selected. For example, a restaurant located in the vicinity H of the moving area that matches the number of household members, household composition, and preferences of the search user U is searched for and selected, and information about this restaurant is displayed on the user terminal 4 of the search user U. Also, if the gender of the search user U is female, a clothing store located in the vicinity H of the moving area that provides products and clothing that match the age of the search user U is searched for and selected. Furthermore, if the household information of the search user U includes elderly people, welfare facilities (such as day service centers and elderly care facilities) located in the vicinity H of the moving area are searched for and selected.

As a third search case, a consumer including a government office where procedures are required when moving is selected as a specified provider C. That is, a provider C located in the vicinity H of the moving area and for which the mover needs to carry out procedures is searched and selected from the business contents 255 of the consumer information database 2 and the moving database 3. For example, government offices, schools, banks, lifeline operators, etc. in the vicinity H of the moving area are searched and selected, and information about them, such as location, telephone number of the place where the procedures are to be carried out, procedure contents, procedure form, necessary documents to be prepared, etc., are displayed on the user terminal 4 of the search user U. At this time, multiple schools, banks, etc. in the vicinity H of the moving area may be selected and displayed. In this way, by displaying the telephone number of the place where the procedures are to be carried out, procedure contents, procedure form, necessary documents to be prepared, etc. on the user terminal 4, the search user U can smoothly carry out the necessary procedures when moving. In other words, the procedures to be carried out when moving are supported.

Furthermore, the information providing server 5 supports the procedures to be carried out with the provider C who requires procedures when moving. That is, in this embodiment, the government offices, schools, etc. that require procedures are selected and output, and when the search user U clicks a button requesting assistance on the screen of the user terminal 4, the procedures are further supported. For example, the information providing server 5 performs procedures to be carried out with the lifeline business operators stored in the moving database 3 on behalf of the search user U. That is, it performs necessary contact (notification of new address, new telephone number, moving date, etc.) when moving to the electric power business operator E and the communication business operator. At this time, if the customer information of the search user U is stored in the customer information database 2, the information providing server 5 performs the procedures based on the customer information and information input by the search user U from the user terminal 4. In addition, the information providing server 5 fills in the necessary items on the procedure form to be submitted to the government office, etc., based on the customer information and the information input by the search user U, and sends it to the government office.

Here, the providers and their information searched for in such search cases may all be output with a single search and moving location input. In this case, they may be output according to a predetermined priority order and search ranking, or output separately for each search case. Alternatively, providers may be selected and output according to the selection of the search user U (for example, according to a search word input separately from the moving location). For example, when "usual use" or "favorite" is input as a search word, only a search and selection may be performed using the first search case, and when "procedures" is input as a search word, only a search and selection may be performed using the third search case. Alternatively, when "restaurant" or "clothing store" is input as a search word, only a search and selection may be performed using the second search case.

As described above, according to the relocation support system 1 and the relocation support method using the relocation support system 1, when the search user U inputs and transmits the relocation location, a specific provider C in the vicinity of the relocation location H is selected based on the consumer information database 2 that stores consumer information stored in association with the power supply contract, and information about this provider C is output to the search user U. Therefore, without having to take the trouble of registering information about each provider C in the database, it is possible to provide information about the relocation destination area widely and in a simple configuration.

That is, the consumer information is information that is necessarily stored for all electricity consumers when they enter into an electricity receiving contract, and is not information that is specially stored in order to provide this moving support service. In other words, for example, even if a local small and medium-sized enterprise or individual business owner enters into an electricity receiving contract, the consumer information of this small and medium-sized enterprise or individual business owner is necessarily stored in the consumer information database 2. Therefore, even if the provider C of a product or service does not take the trouble to register in the database, the provider C's information can be widely and appropriately provided, and even if the provider C is a local small and medium-sized enterprise or individual business owner, it is possible to obtain business opportunities by being properly searched, and it is possible to properly search for and provide the provider C that the search user U wants. In addition, since the consumer information is necessarily stored and the consumer information database 2 is constructed when an electricity receiving contract is entered into, there is no need to take the trouble of constructing the consumer information database 2 in order to provide this moving support service, and it is possible to easily and properly construct and operate the consumer information database 2 and this moving support service.

On the other hand, because the consumer information database 2 is constructed in conjunction with an electricity supply contract, it becomes possible for the power supplier E and its related businesses to provide this relocation support service. By providing such a relocation support service to its consumers, the power supplier E etc. can maintain and increase the consumers' interest in the power supplier E etc., and build a long-term, stable supply-demand relationship. Furthermore, it becomes possible to encourage those who do not have an electricity supply contract with the power supplier E to enter into an electricity supply contract with the power supplier E in order to gain business opportunities and convenience from this relocation support service.

In addition, since a provider C that matches the consumer information of the search user U is selected, it is possible to select and output a provider C that is more suitable for the search user U. In other words, it is possible to select a provider C in the vicinity H of the moving location that matches the consumer information of the search user U, and output and provide information about this provider C. In this way, it is possible to appropriately match the search user U and the provider C.

Furthermore, in conventional search systems, unless the search user U inputs the search words in detail and appropriately, or multiple times, the search user U may not be able to obtain the information he or she desires properly, which places a great burden and stress on the search user U. In contrast, with the moving support system 1 and the like, even if the search user U does not input his or her own information in detail, a provider C suitable for the search user U is selected based on the consumer information stored in the consumer information database 2, making it possible to reduce the burden and stress on the search user U.

Specifically, information about the area H surrounding the moving location of provider C used by search user U is output to search user U, making it possible to provide more useful information to search user U. For example, if search user U uses mobile phone company A, information such as where mobile phone company A's stores are located in the area H surrounding the moving location is output to search user U, making it possible to improve convenience for search user U.

In addition, since a provider C that matches at least one of the gender, date of birth, household information, and preferences of the search user U is selected, it is possible to select and output a provider C that is more suitable for the search user U. For example, information such as where in the area H of the moving location there are restaurants that match the household information and preferences of the search user U is output to the search user U, which makes it possible to improve convenience for the search user U.

Furthermore, a provider C, such as a government office that requires procedures when moving, is selected, and information about this provider C is output to the search user U, making it possible to provide more useful information to the search user U. For example, information such as the addresses and telephone numbers of government offices, schools, etc. that require procedures at the new location are output to the search user U, making it possible to improve convenience for the search user U.

Moreover, the moving support system 1 assists with procedures that need to be completed with government offices, schools, etc., reducing the burden on the search user U and making it possible to prevent oversights and errors in procedures.

In addition, because customer information database 2 also contains information held by businesses affiliated with electric power company E, it becomes possible to provide a wider range of information related to the area to which the customer is moving.

Although the embodiment of the present invention has been described above in detail, the specific configuration is not limited to this embodiment, and even if there are design changes within the scope of the present invention, the present invention is included. For example, the above embodiment illustrates and explains the case where information about the surrounding area of a planned or potential relocation area is provided, but it can also be applied to the case where information about the area of a house is provided when the move has not been decided, for example, when a search user U is considering purchasing a house. That is, the search user U can input the address of the house that is being considered for purchase as the relocation location. This allows the search user U to know information about the area of the house being considered in advance and more appropriately consider whether it is easy to live in.

Of course, a provider C that matches consumer information other than the above examples may be selected. For example, a provider C that matches the rate menu and electricity usage (electricity usage tendency/lifestyle) of the search user U may be selected. That is, based on the rate menu and electricity usage, if it is estimated that the lifestyle of the search user U is to go to work in the evening and return home in the morning, restaurants and the like that are open in the morning may be selected. Note that the consumer information database 2 and the information providing server 5 are separate entities, but the consumer information database 2 may be integrated into the information providing server 5. Also, although the case where the lifeline is electricity has been described, the lifeline may also be gas, water, communications, etc.

By the way, by installing the following relocation support program on a general-purpose computer, it is possible to perform searches and provide information equivalent to those of the relocation support system 1 described above. That is, the relocation support program is characterized in that the computer functions as a consumer information database that stores consumer information, which is information stored in association with an electricity supply contract and includes identification information of the electricity consumer, the electricity receiving location, and the content of the provision when the consumer is a provider that provides at least one of goods and services, and a search means that, when a relocation location is received from a search user via a user terminal, selects a predetermined provider in the vicinity of the relocation location from the consumer information database and outputs information about the provider to the user terminal of the search user, and when the consumer information of the search user is stored in the consumer information database, the search means selects a provider that matches the consumer information of the search user.

Reference Signs List 1 Moving support system 2 Consumer information database 3 Moving database 4 User terminal 5 Information providing server (search means)
6 Contract management server 7 Member management server U Search user C Provider E Electric power company (lifeline operator)
H. Area around the moving site

Claims (11)

a consumer information database that stores consumer information, which is information that is necessarily stored for all consumers of the lifeline in association with a lifeline receiving contract, including identification information of the consumer, a place where the lifeline is received, and the content of the provision when the consumer is a provider of at least one of a product and a service;
An information providing server capable of freely acquiring the consumer information from the consumer information database;
a user terminal used by a search user and capable of communicating with the information providing server;
the search users include not only the consumers who have signed the lifeline supply contract, but also those who have not signed the lifeline supply contract, and when the search users access the information providing server via the user terminal and input a moving location, the information providing server selects a predetermined provider in the vicinity of the moving location from the consumer information database and outputs information about the provider to the user terminal of the search user;
A moving support system comprising: the information providing server, when the consumer information of the search user is stored in the consumer information database, selects a provider that matches the consumer information of the search user;
2. The moving assistance system according to claim 1. The consumer information of the search user includes a provider used by the search user,
The information providing server outputs information about the vicinity of the moving location of the provider used by the search user to a user terminal of the search user.
3. The moving assistance system according to claim 2. The consumer information of the search user includes at least one of the gender, date of birth, household information, and preferences of the search user,
the information providing server selects a provider that matches at least one of the gender, date of birth, household information, and preferences of the search user;
4. The moving assistance system according to claim 2 or 3. The information providing server selects a consumer, including a government office where a procedure needs to be completed when moving, as the predetermined provider.
5. The moving assistance system according to claim 1, wherein the moving assistance system is a moving assistance system for moving a vehicle. The information providing server supports the procedure to be carried out by the provider.
6. The moving assistance system according to claim 5. The consumer information database includes information held by businesses that are affiliated with the lifeline business operator.
7. The information providing system according to claim 1, wherein the information providing system is a system for providing information to a user. Computer,
a consumer information database that stores consumer information, which is information that is necessarily stored for all consumers of the lifeline in association with a lifeline receiving contract, including identification information of the consumer, a place where the lifeline is received, and the content of the provision when the consumer is a provider of at least one of a product and a service;
a search means for receiving a moving location from a search user via a user terminal, selecting a predetermined provider in the vicinity of the moving location from the consumer information database, and outputting information about the provider to the user terminal of the search user;
Function as a
The search users include not only the consumers who have signed the lifeline supply contract, but also those who have not signed the lifeline supply contract.
A moving assistance program characterized by: the search means, when the consumer information of the search user is stored in the consumer information database, selects a provider that matches the consumer information of the search user;
9. The moving assistance program according to claim 8. a consumer information database for storing consumer information, which is information that is necessarily stored for all consumers of the lifeline in association with a lifeline receiving contract, including identification information of the consumer, a place where the lifeline is received, and content of the provision when the consumer is a provider of at least one of a product and a service;
When receiving the moving location from the search user via the user terminal, a predetermined provider in the vicinity of the moving location is selected from the consumer information database, and information about the provider is output to the user terminal of the search user;
The search users include not only the consumers who have signed the lifeline supply contract, but also those who have not signed the lifeline supply contract.
A moving assistance method comprising: When the consumer information of the search user is stored in the consumer information database, a provider that matches the consumer information of the search user is selected.
The moving assistance method according to claim 10 .