JP7679738B2 - Content viewing device, management system, display processing method and management method - Google Patents

Description

This disclosure relates to a content viewing device, a management system, a display processing method, and a management method.

Conventionally, content viewing devices such as STBs (Set Top Boxes) are known as devices used to view content on a television set. The content viewing devices receive content distributed by head-end devices installed in cable television stations, and play the received content on the television set.

In recent years, a technology has been developed that uses a remote controller (hereafter referred to as a remote control) to transmit control signals to a content viewing device in accordance with a wireless communication standard such as Bluetooth (registered trademark).

For example, Non-Patent Document 1 ("What are Bluetooth 'pairing' and 'connection'?", [online], [searched on September 10, 2021], Internet <URL: https://www.sony.jp/support/headphone/howto/bluetooth/>) describes the need to pair devices together in order to perform wireless communication in accordance with the Bluetooth standard.

In addition, Non-Patent Document 2 ("Remote control battery life is short", [online], [searched on September 10, 2021], Internet <URL: https://knowledge.support.sony.jp/electronics/support/articles/SH000157408>) describes that a remote control capable of transmitting operation signals according to the Bluetooth standard will stop working if the battery level is low. Non-Patent Document 2 also describes that the value of the battery level when the remote control stops working will differ depending on the battery in the remote control.

"What is Bluetooth "pairing" and "connection"?" [online], [searched on September 2, 2021], Internet <URL: https://www.sony.jp/support/headphone/howto/bluetooth/> "Remote control battery life is short", [online], [searched on September 2, 2021], Internet <URL: https://knowledge. support. sony. jp/electronics/support/articles/SH000157408>

When a remote control of a content viewing device stops working, the user may not know how to respond appropriately. It is desirable to improve user convenience in a content distribution device that can receive operation signals via wireless communication.

The present disclosure has been made to solve the above-mentioned problems, and its purpose is to provide a content viewing device, a management system, a display processing method, and a management method that can improve user convenience in a content distribution device that can receive an operation signal via wireless communication.

The content viewing device of the present disclosure is a content viewing device that performs wireless communication with a remote control, and includes an acquisition unit that acquires remote control information related to the remote control, and a processing unit that performs processing to display a screen to prompt the user to replace the battery of the remote control when it is determined that the state of the remote control indicated by the remote control information acquired by the acquisition unit satisfies a predetermined condition, and the processing unit has at least one of the following predetermined conditions: a first condition that a predicted remaining battery level of the remote control is less than a predetermined value, a second condition related to the frequency of use of the remote control when the remaining battery level is equal to or greater than a predetermined value, and a third condition related to an operation on the remote control to perform authentication processing related to the wireless communication when the remaining battery level is equal to or greater than a predetermined value.

The management system of the present disclosure includes a content viewing device that wirelessly communicates with a remote control and a management device that can communicate with the content viewing device, the content viewing device acquires remote control information related to the remote control and transmits the acquired remote control information to the management device, the management device determines whether the state of the remote control indicated by the remote control information received from the content viewing device satisfies a predetermined condition, and the management device has at least one of the following predetermined conditions: a first condition that the remaining battery level of the remote control is less than a predetermined value, a second condition related to the frequency of use of the remote control when the remaining battery level is equal to or greater than the predetermined value, and a third condition related to an operation on the remote control to perform authentication processing related to the wireless communication when the remaining battery level is equal to or greater than the predetermined value.

The display processing method disclosed herein is a display processing method in a content viewing device that wirelessly communicates with a remote control, and includes the steps of acquiring remote control information related to the remote control, and, if it is determined that the state of the remote control indicated by the acquired remote control information satisfies a predetermined condition, performing processing to display a screen for encouraging the user to replace the battery in the remote control. In the step of performing processing to display the screen, at least one of the following is used as the predetermined condition: a first condition that a predicted remaining battery level of the remote control is less than a predetermined value; a second condition related to the frequency of use of the remote control when the remaining battery level is equal to or greater than a predetermined value; and a third condition related to an operation on the remote control for performing authentication processing related to the wireless communication when the remaining battery level is equal to or greater than a predetermined value.

The management method disclosed herein is a management method in a management system including a content viewing device that wirelessly communicates with a remote control and a management device that can communicate with the content viewing device, and includes a step in which the content viewing device acquires remote control information related to the remote control and transmits the acquired remote control information to the management device, and a step in which the management device determines whether the state of the remote control indicated by the remote control information received from the content viewing device satisfies a predetermined condition, and the management device has at least one of the following predetermined conditions: a first condition that the remaining battery level of the remote control is less than a predetermined value, a second condition related to the frequency of use of the remote control when the remaining battery level is equal to or greater than a predetermined value, and a third condition related to an operation on the remote control to perform authentication processing related to the wireless communication when the remaining battery level is equal to or greater than a predetermined value.

One aspect of the present disclosure can be realized not only as a content viewing device having such a characteristic processing unit, but also as a program for causing a computer to execute such characteristic processing steps, or as a semiconductor integrated circuit that realizes part or all of the content viewing device.

According to the present disclosure, it is possible to improve user convenience in a content distribution device capable of receiving an operation signal via wireless communication.

FIG. 1 is a diagram illustrating a configuration of a management system according to an embodiment of the present disclosure. FIG. 2 is a diagram showing a configuration of a remote control in the management system according to the embodiment of the present disclosure. FIG. 3 is a diagram illustrating an outline of a configuration of a content viewing device according to an embodiment of the present disclosure. FIG. 4 is a diagram illustrating a detailed configuration of the content viewing device according to the embodiment of the present disclosure. FIG. 5 is a diagram illustrating a detailed configuration of a processing unit in the content viewing device according to the embodiment of the present disclosure. FIG. 6 is a diagram illustrating an example of a configuration of a management device according to an embodiment of the present disclosure. FIG. 7 is a diagram illustrating an example of history data created by a processing unit in a management device according to an embodiment of the present disclosure. FIG. 8 is a diagram illustrating an example of a sequence of remote control management in the management system according to the embodiment of the present disclosure. FIG. 9 is a flowchart defining an example of an operational procedure when a content presentation device according to a modification of an embodiment of the present disclosure displays a screen for encouraging a user to replace batteries in a remote control.

First, we will list and explain the details of the embodiments of this disclosure.

(1) A content viewing device according to an embodiment of the present disclosure is a content viewing device that wirelessly communicates with a remote control, and includes an acquisition unit that acquires remote control information related to the remote control, and a processing unit that performs processing to display a screen for encouraging the user to replace the battery of the remote control when it is determined that the state of the remote control indicated by the remote control information acquired by the acquisition unit satisfies a predetermined condition, and the processing unit has at least one of the following predetermined conditions: a first condition that a predicted remaining battery level of the remote control is less than a predetermined value, a second condition related to the frequency of use of the remote control when the remaining battery level is equal to or greater than a predetermined value, and a third condition related to an operation on the remote control for performing authentication processing related to the wireless communication when the remaining battery level is equal to or greater than a predetermined value.

In this way, when the state of the remote control satisfies a predetermined condition, the configuration that performs the process of displaying a screen for prompting the user to replace the battery of the remote control can prompt the user of the content viewing device to replace the battery at an appropriate time. Specifically, when the state of the remote control satisfies the first condition, by prompting the user to replace the battery, it is possible to prompt the user to replace the battery before the remote control operation actually stops working, compared to a configuration that prompts the user to replace the battery according to a determination result based on the current battery level. Also, when the state of the remote control satisfies the second condition, by prompting the user to replace the battery, it is possible to present an appropriate countermeasure of replacing the battery to a user who has stopped using the remote control because it has stopped working. Also, when the state of the remote control satisfies the third condition, by prompting the user to replace the battery, it is possible to present an appropriate countermeasure of replacing the battery to a user who has taken the wrong action of performing authentication processing because the remote control has stopped working. Also, while the value of the battery level when the remote control stops working differs depending on the battery, in this way, when the second or third condition is satisfied, it is possible to prompt the user to replace the battery at an appropriate time. Therefore, it is possible to improve the convenience of the user in a content distribution device that can receive an operation signal by wireless communication.

(2) When the processing unit determines that the first condition is not satisfied and that the second condition or the third condition is satisfied, the processing unit may perform processing to display the screen with content different from that displayed when the processing unit determines that the second condition and the third condition are not satisfied and that the first condition is satisfied.

With this configuration, the user can be prompted to replace the batteries using appropriate display content according to the state of the remote control.

(3) A management system according to an embodiment of the present disclosure includes a content viewing device that wirelessly communicates with a remote control and a management device capable of communicating with the content viewing device, the content viewing device acquires remote control information related to the remote control and transmits the acquired remote control information to the management device, the management device determines whether the state of the remote control indicated by the remote control information received from the content viewing device satisfies a predetermined condition, and the management device has at least one of the following predetermined conditions: a first condition that the battery level of the remote control is less than a predetermined value, a second condition related to the frequency of use of the remote control when the battery level is equal to or greater than the predetermined value, and a third condition related to an operation on the remote control to perform authentication processing related to the wireless communication when the battery level is equal to or greater than the predetermined value.

In this way, the management device receives remote control information from the content viewing device, and determines whether the state of the remote control indicated by the received remote control state satisfies a predetermined condition. In particular, by determining whether the state of the remote control satisfies the first condition, it is possible to extract a content viewing device corresponding to a remote control whose battery should be replaced in consideration of the remaining battery level. By determining whether the state of the remote control satisfies the second condition, it is possible to extract a content viewing device of a user who has stopped using the remote control because it has become ineffective. By determining whether the state of the remote control satisfies the third condition, it is possible to extract a content viewing device of a user who has taken the wrong action of performing authentication processing because the remote control has become ineffective. In addition, the value of the remaining battery level when the remote control becomes ineffective differs depending on the battery, and by determining whether the second or third condition is satisfied in this way, it is possible to quickly and accurately extract a content viewing device corresponding to a remote control whose battery should be replaced. In addition, for example, it is possible to propose a battery replacement to the user of the extracted content viewing device. Therefore, it is possible to improve the convenience of users in a content distribution device capable of receiving an operation signal by wireless communication.

(4) The management device may notify a user of the management device of the content based on the result of the determination of whether the state of the remote control satisfies the specified condition.

With this configuration, the user of the management device can prompt the user of the content viewing device to replace the battery at the appropriate time.

(5) The management device may transmit judgment information indicating the judgment result of whether or not the state of the remote control satisfies the predetermined condition to the content viewing device, and the content viewing device may perform a process of displaying a screen to prompt the user to replace the battery of the remote control based on the judgment information received from the management device.

This configuration allows users of content viewing devices to be prompted to replace the battery more quickly with simple processing.

(6) When the determination information indicates that the first condition is not satisfied and the second condition or the third condition is satisfied, the content viewing device may perform a process of displaying the screen with content different from that displayed when the determination information indicates that the second condition and the third condition are not satisfied and the first condition is satisfied.

With this configuration, the user can be prompted to replace the batteries using appropriate display content according to the state of the remote control.

(7) A display processing method according to an embodiment of the present disclosure is a display processing method in a content viewing device that performs wireless communication with a remote control, and includes a step of acquiring remote control information related to the remote control, and a step of performing processing to display a screen for encouraging a battery replacement of the remote control when it is determined that the state of the remote control indicated by the acquired remote control information satisfies a predetermined condition, and in the step of performing processing to display the screen, at least one of the following is used as the predetermined condition: a first condition that a predicted remaining battery level of the remote control is less than a predetermined value; a second condition related to the frequency of use of the remote control when the remaining battery level is equal to or greater than a predetermined value; and a third condition related to an operation on the remote control for performing authentication processing related to the wireless communication when the remaining battery level is equal to or greater than a predetermined value.

In this way, when the state of the remote control satisfies a predetermined condition, the method of performing the process of displaying a screen for prompting the user to replace the battery of the remote control can prompt the user of the content viewing device to replace the battery at an appropriate time. Specifically, when the state of the remote control satisfies the first condition, by prompting the user to replace the battery, it is possible to prompt the user to replace the battery before the remote control operation actually becomes ineffective, compared to the method of prompting the user to replace the battery according to the judgment result based on the current battery remaining amount. Also, when the state of the remote control satisfies the second condition, by prompting the user to replace the battery, it is possible to present the user who has stopped using the remote control because it has become ineffective with an appropriate countermeasure of replacing the battery. Also, when the state of the remote control satisfies the third condition, by prompting the user to replace the battery, it is possible to present the user who has taken the wrong countermeasure of performing authentication processing because the remote control has become ineffective with an appropriate countermeasure of replacing the battery. Also, while the value of the battery remaining amount when the remote control becomes ineffective differs depending on the battery, in this way, when the second condition or the third condition is satisfied, it is possible to prompt the user to replace the battery at an appropriate time. Therefore, it is possible to improve the convenience of the user in a content distribution device capable of receiving an operation signal by wireless communication.

(8) A management method according to an embodiment of the present disclosure is a management method in a management system including a content viewing device that wirelessly communicates with a remote control and a management device that can communicate with the content viewing device, the management method including a step in which the content viewing device acquires remote control information related to the remote control and transmits the acquired remote control information to the management device, and a step in which the management device determines whether the state of the remote control indicated by the remote control information received from the content viewing device satisfies a predetermined condition, the management device having at least one of the following predetermined conditions: a first condition that the remaining battery level of the remote control is less than a predetermined value, a second condition related to the frequency of use of the remote control when the remaining battery level is equal to or greater than a predetermined value, and a third condition related to an operation on the remote control to perform authentication processing related to the wireless communication when the remaining battery level is equal to or greater than a predetermined value.

In this way, the management device receives remote control information from a content viewing device, and by determining whether the state of the remote control indicated by the received remote control state satisfies a predetermined condition, it is possible to extract a content viewing device corresponding to a remote control whose battery should be replaced from among a large number of content viewing devices. Specifically, by determining whether the state of the remote control satisfies the first condition, it is possible to extract a content viewing device corresponding to a remote control whose battery should be replaced in consideration of the remaining battery level. Also, by determining whether the state of the remote control satisfies the second condition, it is possible to extract a content viewing device of a user who has stopped using the remote control because it has become ineffective. Also, by determining whether the state of the remote control satisfies the third condition, it is possible to extract a content viewing device of a user who has taken the wrong action of performing authentication processing because the remote control has become ineffective. Also, while the value of the remaining battery level when the remote control becomes ineffective differs depending on the battery, in this way, by determining whether the second condition or the third condition is satisfied, it is possible to quickly and accurately extract a content viewing device corresponding to a remote control whose battery should be replaced. Also, for example, it is possible to propose a battery replacement to the user of the extracted content viewing device. Therefore, it is possible to improve the convenience of the user in a content distribution device capable of receiving an operation signal by wireless communication.

The following describes embodiments of the present disclosure with reference to the drawings. Note that the same or corresponding parts in the drawings are given the same reference numerals and their description will not be repeated. In addition, at least some of the embodiments described below may be combined in any manner.

[Configuration and basic operation]
1 is a diagram showing a configuration of a management system according to an embodiment of the present disclosure. Referring to FIG. 1, the management system 1 includes a head end 10, a plurality of content viewing devices 11, a plurality of display devices 12, a plurality of remote controls 15, and a management device 101.

The head end 10 is a device that is installed, for example, in a cable television station, and distributes content such as programs received by the cable television station to content viewing devices 11 in users' homes. Content information that includes information about the content is transmitted to the content viewing devices 11, for example, using an optical transmission path. Note that the head end 10 is just one example, and other equipment may be used instead of the head end 10. In short, the management system 1 only needs to be equipped with a device that distributes content to the content viewing devices 11.

The content viewing device 11 is, for example, an STB. The content viewing device 11 receives content distributed from the head end 10. The content viewing device 11 can receive content from digital broadcasting and content from IP broadcasting such as VOD (Video On Demand), and record and play the received content. The content viewing device 11 receives, for example, a stream in which content is divided into multiple TS (Transport Stream) packets, and plays the content on a display device 12 connected to the content viewing device 11.

The display device 12 is, for example, a television device. The display device 12 is connected to the content viewing device 11 via, for example, an HDMI (registered trademark) cable. The display device 12 displays the content played back on the content viewing device 11 on a screen.

The management device 101 is, for example, a cloud server. However, the management device 101 may also be a standalone server. The management device 101 is capable of communicating with multiple content viewing devices 11 via a network, and receives various types of information from each content viewing device 11, for example.

The content viewing device 11 communicates wirelessly with the remote control 15. The remote control 15 accepts operations from a user of the content viewing device 11, generates an operation signal based on the accepted operation, and transmits the operation signal to the content viewing device 11 in accordance with the Bluetooth standard. The content viewing device 11 operates in accordance with the operation signal received from the remote control 15.

The remote control 15 also detects the remaining battery level of the remote control 15, for example, at a detection timing according to a predetermined cycle Cy, generates a remaining battery level monitor signal including the detected remaining battery level, and transmits it to the content viewing device 11. For example, the remaining battery level is a value expressed as a percentage based on the battery voltage. For example, the predetermined cycle Cy is one day. That is, the remote control 15 transmits the remaining battery level monitor signal to the content viewing device 11 every day.

The content viewing device 11 and the remote control 15 must perform a pairing process in advance to perform wireless communication according to the Bluetooth standard. The pairing process is an example of an authentication process.

FIG. 2 is a diagram showing the configuration of a remote control in a management system according to an embodiment of the present disclosure. Referring to FIG. 2, the remote control 15 includes a pairing button 150. The pairing button 150 is a button for executing a pairing process.

When the remote control 15 receives an instruction from the user to press the pairing button 150, the remote control 15 broadcasts a Bluetooth (BD) address signal that includes the BD address of the remote control 15.

The content viewing device 11, which is installed close to the remote control 15, receives a BD address signal from the remote control 15 and transmits a pairing request signal including the BD address of the content viewing device 11 to the remote control 15.

When the remote control 15 receives a pairing request signal from the content viewing device 11, it transmits a pairing approval signal to the content viewing device 11.

Then, the remote control 15 and the content viewing device 11 perform a pairing process, enabling wireless communication according to the Bluetooth standard.

[assignment]
Once pairing processing has been performed between the remote control 15 and the content presentation device 11, the remote control 15 and the content presentation device 11 can perform wireless communication in accordance with the Bluetooth standard without performing the pairing processing again.

On the other hand, even if the battery level of the remote control 15 is not zero percent, if the battery level falls below the level required for wireless communication, wireless communication according to the Bluetooth standard will no longer be possible and the remote control may no longer function. In this case, the battery of the remote control 15 will need to be replaced.

On the other hand, some users, when the remote control does not work even though the battery level is not zero percent, assume that the remote control 15 is broken, and while they do not try to replace the battery of the remote control 15, they stop using the remote control 15. As an alternative to the remote control 15, such users may operate the content viewing device 11 using, for example, a smartphone with a remote control app installed, or an external keyboard.

Furthermore, some other users, when the remote control does not work even though the battery level is not zero percent, assume that some kind of problem has occurred with wireless communication that complies with the Bluetooth standard, and while they do not attempt to replace the battery in the remote control 15, they press the pairing button 150 to perform the pairing process again. However, if the true cause of the remote control not working is a low battery level in the remote control 15, pressing the pairing button 150 will not improve the situation.

Therefore, it is desirable to improve user convenience in a content viewing device 11 that can receive operation signals via wireless communication by prompting the user to replace the battery at an appropriate time.

The content viewing device 11 and management system 1 disclosed herein solve the above problems by using the following configuration.

<Content viewing device>
Fig. 3 is a diagram showing an outline of a configuration of a content viewing device according to an embodiment of the present disclosure. Since the multiple content viewing devices 11 in the management system 1 have the same configuration, the configuration of one content viewing device 11 will be described below. With reference to Fig. 3, the content viewing device 11 includes a stream receiving unit 111, a processing unit 112, and a storage unit 113. The storage unit 113 is, for example, a non-volatile memory.

The stream receiving unit 111 acquires the stream via a network such as the Internet or via an antenna. More specifically, the stream receiving unit 111 receives and processes the broadcast packets that make up the stream, and outputs them to the processing unit 112.

The stream includes, for example, audio information, video information, EPG (Electronic Program Guide) information, subtitle information, and SI (Service Information).

The processing unit 112 stores the broadcast packets received from the stream receiving unit 111 in the memory unit 113. The processing unit 112 also performs processing to output the content. More specifically, the processing unit 112 performs processing to play back the content using information stored in the memory unit 113, for example, and transmits the obtained video information, audio information, etc. to the display device 12. The processing unit 112 also exchanges information with the management device 101 via the network.

FIG. 4 is a diagram showing a detailed configuration of a content viewing device according to an embodiment of the present disclosure. With reference to FIG. 4, the content viewing device 11 includes a remote control signal receiving unit 1111, a broadcast receiving unit 1112, an erasing unit 1121, a recording unit 1122, a recording reservation unit 1123, a broadcast viewing unit 1124, a recording playback unit 1125, a recording DB 1131, a program information DB 1132, and a reservation management DB 1133. The content viewing device 11 is also connected to a HDD (Hard Disk Drive) 14, which is an example of a storage medium.

The remote control signal receiving unit 1111 and the broadcast receiving unit 1112 are included in the stream receiving unit 111 shown in FIG. 3. The erasing unit 1121, the recording unit 1122, the recording reservation unit 1123, the broadcast viewing unit 1124, and the recording playback unit 1125 are included in the processing unit 112 shown in FIG. 3. The recording DB 1131, the program information DB 1132, and the reservation management DB 1133 are stored in the memory unit 113 shown in FIG. 3.

Recording DB1131 is a database of recorded programs. Recording DB1131 stores the content file name, program title, genre, start time, end time, and content length of each program.

The program information DB1132 is a database of broadcast programs. In the program information DB1132, the event information table (EIT) acquired from the stream by the broadcast receiving unit 1112 and a program guide based on an EPG created using the EIT, etc. are registered as program information. The broadcast receiving unit 1112 periodically acquires the EIT, and the program information DB1132 is periodically updated.

Reservation management DB1133 is a database of reserved programs. The reservation management DB1133 stores the program title, program start time, program end time, etc. of each program.

The remote control signal receiving unit 1111 receives an operation signal from the remote control operation unit 151 in the remote control 15, and outputs operation information indicating the user's operation contained in the received operation signal to the erasing unit 1121, the recording unit 1122, the recording reservation unit 1123, the broadcast viewing unit 1124, and the recording and playback unit 1125.

The broadcast receiving unit 1112 receives the stream via a network or an antenna. That is, the broadcast receiving unit 1112 acquires broadcast packets that constitute the stream via a network or an antenna. The broadcast receiving unit 1112 stores the acquired broadcast packets in the memory unit 113. The broadcast packets are, for example, IP packets that include TCP (Transmission Control Protocol) packets.

The recording reservation unit 1123 refers to the program guide registered in the program information DB 1132 according to the operation information received from the remote control signal receiving unit 1111, and registers information about the program indicated by the operation information in the reservation management DB 1133.

The recording reservation unit 1123 references the reservation management DB 1133 and outputs a recording instruction to the recording unit 1122 according to the start time of the program.

The recording unit 1122 records the program indicated by the operation information in accordance with the operation information received from the remote control signal receiving unit 1111. The recording unit 1122 also records the program indicated by the recording instruction in accordance with the recording instruction received from the recording reservation unit 1123. More specifically, the recording unit 1122 controls the broadcast receiving unit 1112 in accordance with the operation information or recording instruction to obtain broadcast packets corresponding to the program indicated by the operation information or recording instruction, and stores them as a content file in the HDD 14, while also registering recording information for the program in the recording DB 1131.

The broadcast viewing unit 1124 plays broadcast programs. More specifically, the broadcast viewing unit 1124 controls the broadcast receiving unit 1112 in accordance with the operation information received from the remote control signal receiving unit 1111 to obtain broadcast packets corresponding to the program indicated by the operation information, performs processing to reproduce content using information contained in the obtained broadcast packets, and transmits the obtained video information, audio information, etc. to the display device 12.

The recording and playback unit 1125 plays back recorded programs. More specifically, the recording and playback unit 1125 obtains broadcast packets corresponding to the program indicated by the operation information from the HDD 14 in accordance with the operation information received from the remote control signal receiving unit 1111. The recording and playback unit 1125 then performs processing to play back the content using information contained in the obtained broadcast packets, and transmits the obtained video information, audio information, etc. to the display device 12.

The erasure unit 1121 erases the broadcast packets corresponding to the program indicated by the operation information received from the remote control signal receiving unit 1111 from the HDD 14, and erases the recording information related to that program from the recording DB 1131, according to the operation information received from the remote control signal receiving unit 1111.

FIG. 5 is a diagram showing a detailed configuration of a processing unit in a content viewing device according to an embodiment of the present disclosure. With reference to FIG. 5, the processing unit 112 in the content viewing device 11 includes an acquisition unit 1126, a display processing unit 1127, and a transmission/reception processing unit 1128.

The acquisition unit 1126 acquires remote control information related to the remote control 15.

For example, the acquisition unit 1126 acquires information indicating the remaining battery level of the remote control 15 as the remote control information. More specifically, when the remote control signal receiving unit 1111 receives a remaining battery level monitor signal from the remote control 15, it outputs remaining battery level information S1, which is included in the received remaining battery level monitor signal and indicates the remaining battery level of the remote control 15, to the acquisition unit 1126. The acquisition unit 1126 receives the remaining battery level information from the remote control signal receiving unit 1111, and stores the received remaining battery level information S1 in the memory unit 113 together with the acquisition time t1 and the ID of the content viewing device 11.

For example, the acquisition unit 1126 acquires, as the remote control information, operation signal reception information S2 indicating the reception status of the operation signal from the remote control 15 by the remote control signal receiving unit 1111. The acquisition unit 1126 acquires the operation signal reception information S2, for example, periodically, and stores the acquired operation signal reception information S2 together with the acquisition time t2 and the ID of the content viewing device 11 in the storage unit 113.

For example, the acquisition unit 1126 acquires, as the remote control information, BD reception information S3 indicating the reception status of the BD address signal from the remote control 15 by the remote control signal receiving unit 1111. The acquisition unit 1126 acquires, for example, the BD reception information S3 periodically, and stores the acquired BD reception information S3 together with the acquisition time t3 and the ID of the content viewing device 11 in the storage unit 113.

For example, the acquisition unit 1126 also acquires pairing information S4 indicating the pairing status with the remote control 15 as remote control information. The acquisition unit 1126 acquires the pairing information S4 periodically, for example, and stores the acquired pairing information S4 together with the acquisition time t4 and the ID of the content viewing device 11 in the storage unit 113.

The transmission/reception processing unit 1128 transmits the remote control information to the management device 101 via the network.

For example, the transmission/reception processing unit 1128 acquires remaining amount information S1, operation signal reception information S2, BD reception information S3, and pairing information S4 from the memory unit 113 at a transmission timing according to a predetermined cycle Ct, and transmits them to the management device 101 via the network.

<Management device>
Fig. 6 is a diagram showing an example of a configuration of a management device according to an embodiment of the present disclosure. Referring to Fig. 6, the management device 101 includes a transmission/reception unit 21, a processing unit 22, and a storage unit 23. The transmission/reception unit 21 and the processing unit 22 are realized by a processor such as a CPU (Central Processing Unit) and a DSP (Digital Signal Processor). The storage unit 23 is, for example, a non-volatile memory.

The transmitter/receiver 21 acquires remaining amount information S1, operation signal reception information S2, BD reception information S3, and pairing information S4 from multiple content viewing devices 11 via the network, and stores the acquired information in the memory unit 23.

The processing unit 22 performs a judgment process to determine whether the state of the remote control 15 indicated by the remote control information received from the content viewing device 11 satisfies a predetermined condition.

(Condition A)
The processing unit 22 has, as the predetermined condition, a condition A in which the remaining battery charge of the remote control 15 is less than a predetermined threshold value Th1. Specifically, the program executed by the processing unit 22 includes a judgment process using the condition A. The condition A is an example of a first condition. The threshold value Th1 is set in advance by a user of the management device 101 and stored in the memory unit 23. The threshold value Th1 is, for example, 25%.

More specifically, each time the transmitter/receiver 21 stores the remaining battery information S1 in the memory unit 23, the processor 22 compares the remaining battery capacity contained in the remaining battery information S1 with the threshold value Th1.

When the processing unit 22 determines that the remaining battery level included in the remaining battery level information S1 is less than the threshold value Th1, it stores the ID of the content viewing device 11 included in the remaining battery level information S1 in the memory unit 23 as a target ID_A.

(Condition B, C)
The processing unit 22 further has, as the predetermined condition, a condition B related to the frequency of use of the remote control 15 in a state where the remaining battery charge of the remote control 15 is equal to or greater than the threshold value Th1, and a condition C related to an operation on the remote control 15 for performing a pairing process in a state where the remaining battery charge of the remote control 15 is equal to or greater than the threshold value Th1. Specifically, the program executed by the processing unit 22 further includes a judgment process using the condition B and a judgment process using the condition C. The condition B is an example of a second condition, and the condition C is an example of a third condition. The frequency of use of the remote control 15 and the operation on the remote control 15 for performing a pairing process indicate the usage state of the remote control 15.

More specifically, each time the transmitter/receiver 21 stores the remaining battery information S1 in the memory 23, the processor 22 compares the remaining battery charge included in the remaining battery information S1 with the thresholds Th1 and Th2. The threshold value Th2 is set in advance by the user of the management device 101 according to the variation in the remaining battery charge required for the remote controller 15 to perform wireless communication for each battery, and is stored in the memory 23. The threshold value Th2 is the upper limit of the numerical range of remaining battery charge that may require battery replacement, and is, for example, 35%.

When the processing unit 22 determines that the remaining battery level included in the remaining battery level information S1 is equal to or greater than the threshold value Th1 and less than the threshold value Th2, it acquires the ID of the content viewing device 11 and the acquisition time t1 included in the remaining battery level information S1.

The processing unit 22 acquires operation signal reception information S2, BD reception information S3, and pairing information S4 that include the same ID as the acquired ID from the memory unit 23.

Figure 7 shows an example of history data created by a processing unit in a management device according to an embodiment of the present disclosure.

Referring to FIG. 7, the processing unit 22 uses the acquired operation signal reception information S2, BD reception information S3, and pairing information S4 to generate history data indicating the reception history of the operation signal from the remote control 15 in the content viewing device 11, the reception history of the BD address signal from the remote control 15 in the content viewing device 11, and the history of the pairing state with the remote control 15 in the content viewing device 11.

For example, the processing unit 22 tallies the frequency of use of the remote control 15 for each predetermined period. As an example, the processing unit 22 tallies the frequency of use of the remote control 15 for each week. If the processing unit 22 determines that the rate of decrease in the tallied frequency of use before and after the acquisition time t1 is equal to or greater than a predetermined value, it stores the acquired ID in the storage unit 23 as a target ID_B. Specifically, the processing unit 22 tallies the number of times R1w an operation signal is received for each week based on the operation signal reception information S2. If the processing unit 22 determines that the rate of decrease in the number of times R1w an operation signal is received before and after the acquisition time t1 is equal to or greater than a predetermined value, it stores the acquired ID in the storage unit 23 as a target ID_B.

For example, when the processing unit 22 determines that the number of times that the remote control 15 has been operated to perform the pairing process after the acquisition time t1 is equal to or greater than a predetermined value, the processing unit 22 stores the acquired ID as a target ID_C in the storage unit 23. Specifically, when the processing unit 22 determines that the number of times that the BD address signal has been received after the acquisition time t1, as indicated by the BD reception information S3, is equal to or greater than a predetermined value, the processing unit 22 stores the acquired ID as a target ID_C in the storage unit 23.

For example, the processing unit 22 updates the threshold value Th2 based on the result of the judgment process and stores the updated threshold value Th2 in the memory unit 23.

More specifically, the processing unit 22 updates the threshold value Th2 according to a ratio R1 of the number of content viewing devices 11 that have transmitted operation signal reception information S2 indicating that the rate of decrease in the number of times an operation signal is received before and after the acquisition time t1 is equal to or greater than a predetermined value, to the number of content viewing devices 11 that have transmitted remaining amount information S1 including a battery remaining amount in which the battery remaining amount is equal to or greater than the threshold value Th1 and less than the threshold value Th2. Specifically, when the ratio R1 is small, the processing unit 22 updates the threshold value Th2 to a smaller value, whereas when the ratio R1 is large, the processing unit 22 updates the threshold value Th2 to a larger value.

The processing unit 22 also updates the threshold value Th2 according to a ratio R2 of the number of content viewing devices 11 that have transmitted BD reception information S3 indicating that the number of times a BD address signal has been received since acquisition time t1 is equal to or greater than a predetermined value, to the number of content viewing devices 11 that have transmitted remaining amount information S1 including a battery remaining amount in which the battery remaining amount is equal to or greater than the threshold value Th1 and less than the threshold value Th2. Specifically, when the ratio R2 is small, the processing unit 22 updates the threshold value Th2 to a smaller value, whereas when the ratio R2 is large, the processing unit 22 updates the threshold value Th2 to a larger value.

(Notification process)
The processing unit 22 performs a notification process to notify the user of the management device 101 of the content based on the determination result in the determination process.

More specifically, the processing unit 22 performs processing to display an error display screen on a display device (not shown) showing the target ID_A stored in the storage unit 23 as the ID of the content viewing device 11 corresponding to the remote control 15 that satisfies condition A.

The processing unit 22 also performs processing to display an error display screen on a display device (not shown) showing the target ID_B stored in the memory unit 23 as the ID of the content viewing device 11 corresponding to the remote control 15 that satisfies condition B.

The processing unit 22 also performs processing to display an error display screen on a display device (not shown) showing the target ID_C stored in the storage unit 23 as the ID of the content viewing device 11 corresponding to the remote control 15 that satisfies condition C.

For example, the user of the management device 101 notifies the users of the content viewing devices 11 having the target IDs_A, ID_B, and ID_C displayed on the display device to encourage them to replace the batteries in the remote controls 15. Specifically, the user of the management device 101 sends an e-mail to the users of the content viewing devices 11 having the target IDs_A, ID_B, and ID_C, informing them that they should replace the batteries in the remote controls 15.

(Transmission to content viewing device)
The transmitting/receiving unit 21 transmits determination information indicating the result of the determination made by the processing unit 22 to the content viewing device 11 .

More specifically, the transmitter/receiver 21 transmits, via the network, determination information indicating that the state of the remote control 15 satisfies condition A to the content viewing device 11 having the target ID_A stored in the memory unit 23 by the processing unit 22.

The transmitter/receiver 21 also transmits, via the network, determination information indicating that the state of the remote control 15 satisfies condition B to the content viewing device 11 having the target ID_B stored in the memory unit 23 by the processing unit 22.

The transmitter/receiver 21 also transmits, via the network, determination information indicating that the state of the remote control 15 satisfies condition C to the content viewing device 11 having the target ID_C stored in the memory unit 23 by the processing unit 22.

(Display Processing in Content Viewing Device)
Referring back to FIG. 5, when the transmission/reception processing unit 1128 in the processing unit 112 of the content presentation device 11 receives the determination information from the management device 101 via the network, the transmission/reception processing unit 1128 outputs the received determination information to the display processing unit 1127 .

The display processing unit 1127 performs processing to display a screen to prompt the user to replace the battery in the remote control 15 based on the judgment information received from the management device 101 by the transmission/reception processing unit 1128.

For example, when the judgment information received from the transmission/reception processing unit 1128 indicates that the state of the remote control 15 does not satisfy condition A, but satisfies condition B or condition C, the display processing unit 1127 performs processing to display a screen with content different from that displayed when the state of the remote control 15 does not satisfy condition B or condition C, but satisfies condition A.

More specifically, when the determination information received from the transmission/reception processing unit 1128 indicates that the state of the remote control 15 satisfies condition B or condition C, the display processing unit 1127 performs processing to display a guide screen recommending the replacement of the batteries in the remote control 15. Specifically, the display processing unit 1127 performs processing to display a guide screen including the character string, for example, "The remote control may not be working properly. We recommend that you replace the batteries in the remote control," on the display device 12. Alternatively, when the determination information received from the transmission/reception processing unit 1128 indicates that the state of the remote control 15 satisfies condition C, the display processing unit 1127 performs processing to display a guide screen including the character string, for example, "If the remote control is not working properly, pressing the pairing button will not solve the problem. We recommend that you replace the batteries in the remote control." on the display device 12.

On the other hand, when the determination information received from the transmission/reception processing unit 1128 indicates that the state of the remote control 15 satisfies condition A, the display processing unit 1127 performs processing to display a warning screen to more strongly urge the user to replace the batteries in the remote control 15. Specifically, the display processing unit 1127 performs processing to display on the display device 12 a warning screen including the character string, for example, "Please replace the batteries in the remote control."

<Modification>
In the management system 1 according to the embodiment of the present disclosure, the processing unit 22 in the management device 101 is configured to perform the determination process, but this is not limited to the above. Instead of the processing unit 22, the processing unit 112 in the content viewing device 11 may be configured to perform the determination process.

More specifically, the display processing unit 1127 in the processing unit 112 performs a judgment process to determine whether the state of the remote control 15 indicated by the remote control information acquired by the acquisition unit 1126 satisfies a predetermined condition.

(Condition D)
The display processing unit 1127 has, as the predetermined condition, a condition D in which the predicted value of the remaining battery power of the remote control 15 is less than a predetermined threshold value Th3. Specifically, the program executed by the display processing unit 1127 includes a determination process using the condition D. The condition D is an example of a first condition. The threshold value Th3 is set in advance by the manufacturer of the content viewing device 11 and stored in the storage unit 113. The threshold value Th3 is, for example, 20%.

For example, the display processing unit 1127 calculates a predicted value of the remaining battery charge of the remote control 15 at a certain point in time based on the remaining battery charge of the remote control 15 at multiple points in time.

As an example, when the remaining battery level information S1 is stored in the memory unit 113 by the acquisition unit 1126, the display processing unit 1127 calculates a predicted value of the remaining battery level one week later, for example using a linear prediction method, based on the remaining battery level included in the remaining battery level information S1 and the remaining battery level included in the remaining battery level information S1 stored in the memory unit 113 by the transmission/reception unit 21 one week ago.

After calculating the predicted value, the display processing unit 1127 compares the calculated predicted value with a threshold value Th3.

When the display processing unit 1127 determines that condition D is satisfied, it performs processing to display a screen to urge the user to replace the batteries in the remote control 15. More specifically, when the display processing unit 1127 determines that the predicted value is less than the threshold value Th3, it performs processing to display a warning screen to more strongly urge the user to replace the batteries in the remote control 15. Specifically, the display processing unit 1127 performs processing to display on the display device 12 a warning screen that includes the character string, for example, "Please replace the batteries in the remote control."

(Condition B, C)
The display processing unit 1127 further has, as the predetermined conditions, the above-mentioned conditions B and C. Specifically, the program executed by the display processing unit 1127 further includes a determination process using the condition B and a determination process using the condition C.

More specifically, each time the acquisition unit 1126 stores the remaining battery information S1 in the storage unit 113, the display processing unit 1127 compares the remaining battery capacity included in the remaining battery information S1 with the threshold value Th1 and the threshold value Th2. The threshold value Th2 is set in advance by the manufacturer of the content viewing device 11 and stored in the storage unit 113.

When the display processing unit 1127 determines that the remaining battery level included in the remaining battery level information S1 is equal to or greater than the threshold value Th1 and less than the threshold value Th2, it acquires the acquisition time t1 included in the remaining battery level information S1.

When the display processing unit 1127 determines that condition B is met, it performs processing to display a screen that prompts the user to replace the batteries in the remote control 15. For example, when the display processing unit 1127 determines that condition D is not met and that condition B is met, it performs processing to display a screen with content different from that displayed when it is determined that condition B is not met and that condition D is met.

More specifically, when the display processing unit 1127 determines that the rate of decrease in the frequency of use of the remote control 15 around the acquisition time t1 is equal to or greater than a predetermined value, the display processing unit 1127 performs processing to display a guide screen recommending the replacement of the batteries in the remote control 15. Specifically, the display processing unit 1127 performs processing to display on the display device 12 a guide screen including the text, for example, "The remote control may not be working properly. We recommend that you replace the batteries in the remote control."

If the display processing unit 1127 determines that condition C is satisfied, it performs processing to display a screen that prompts the user to replace the batteries in the remote control 15. For example, if the display processing unit 1127 determines that condition D is not satisfied and that condition C is satisfied, it performs processing to display a screen with content different from that displayed when it is determined that condition C is not satisfied and that condition D is satisfied.

More specifically, if the display processing unit 1127 determines that the number of operations performed on the remote control 15 for performing the pairing process is equal to or greater than a predetermined value after the acquisition time t1, the display processing unit 1127 performs processing to display a guide screen recommending a battery replacement for the remote control 15. Specifically, the display processing unit 1127 performs processing to display on the display device 12 a guide screen including the text, for example, "If the remote control is not working properly, pressing the pairing button will not solve the problem. We recommend that you replace the batteries in the remote control."

For example, when the processing unit 22 stores the updated threshold value Th2 in the memory unit 23, the transmission/reception unit 21 in the management device 101 transmits update information including the threshold value Th2 to the content viewing device 11 via the network.

When the transmission/reception processing unit 1128 in the processing unit 112 of the content viewing device 11 receives update information from the management device 101 via the network, it obtains the threshold value Th2 from the received update information and stores the obtained threshold value Th2 in the memory unit 113.

[Operation flow]
Each device in the management system according to the embodiment of the present disclosure includes a computer including a memory, and a processor such as a CPU in the computer reads out from the memory and executes a program including some or all of the steps in the following flowcharts and sequences. Each of the programs for the multiple devices can be installed from the outside. Each of the programs for the multiple devices is distributed in a state stored in a recording medium or via a communication line.

Figure 8 shows an example of a remote control management sequence in a management system according to an embodiment of the present disclosure.

Referring to FIG. 8, the remote control 15 detects the remaining battery level of the remote control 15, for example periodically, generates a remaining battery level monitor signal including the detected remaining battery level, and transmits it to the content viewing device 11 (step S11).

Next, the content viewing device 11 transmits remote control information to the management device 101 via the network at a transmission timing according to a predetermined cycle Ct. More specifically, the content viewing device 11 transmits remaining amount information S1, operation signal reception information S2, BD reception information S3, and pairing information S4 to the management device 101 (step S12).

Next, the management device 101 performs a judgment process to determine whether the state of the remote control 15 indicated by the remote control information received from the content viewing device 11 satisfies at least one of conditions A, B, and C (step S13).

Next, if the management device 101 determines that the state of the remote control 15 indicated by the remote control information satisfies at least one of conditions A, B, or C, it performs a notification process to notify the user of the management device 101 of the content based on the determination result (step S14).

Next, if the management device 101 determines that the state of the remote control 15 satisfies at least one of conditions A, B, or C, it transmits determination information indicating the determination result to the corresponding content viewing device 11 via the network (step S15).

Next, the content viewing device 11 receives the judgment information from the management device 101 via the network, and performs a process of displaying a screen prompting the user to replace the battery in the remote control 15 based on the received judgment information (step S16).

Next, the content viewing device 11 transmits the remote control information to the management device 101 via the network at a new transmission timing according to the predetermined period Ct (step S17).

Figure 9 is a flowchart that defines an example of an operational procedure when a content viewing device according to a modified embodiment of the present disclosure displays a screen to prompt the user to replace the batteries in the remote control.

Referring to FIG. 9, first, the content viewing device 11 waits for the acquisition timing according to a predetermined cycle (NO in step S21), and when the acquisition timing arrives (YES in step S21), it acquires the remote control information (step S22).

Next, the content viewing device 11 performs a judgment process to determine whether the state of the remote control 15 indicated by the remote control information satisfies at least one of conditions B, C, and D (step S23).

Next, if the content viewing device 11 determines that the state of the remote control 15 does not satisfy conditions B, C, or D (NO in step S24), it waits for a new timing to obtain remote control information (NO in step S21).

On the other hand, if the content viewing device 11 determines that the state of the remote control 15 satisfies at least one of conditions B, C, or D (YES in step S24), it performs a process of displaying a screen prompting the user to replace the batteries in the remote control 15 (step S25).

Next, the content viewing device 11 waits for new timing to acquire remote control information (NO in step S21).

In the management system 1 according to the embodiment of the present disclosure, the processing unit 22 in the management device 101 is configured to be programmed to perform the judgment process using the conditions A, B, and C, but this is not limited to this. The processing unit 22 may also be configured to be programmed to perform the judgment process without using some of the conditions A, B, and C.

In addition, in the management system 1 according to the embodiment of the present disclosure, the transmission/reception unit 21 in the management device 101 is configured to perform a notification process that notifies the user of the management device 101 of the content based on the judgment result in the judgment process, but this is not limited to this. The transmission/reception unit 21 may also be configured not to perform the notification process.

In addition, in the management system 1 according to the embodiment of the present disclosure, the transmission/reception unit 21 in the management device 101 is configured to transmit the judgment information to the content viewing device 11, but this is not limited to this. The transmission/reception unit 21 may be configured not to transmit the judgment information to the content viewing device 11.

In addition, in the management system 1 according to the embodiment of the present disclosure, the processing unit 22 in the management device 101 and the display processing unit 1127 in the processing unit 112 of the content viewing device 11 are configured to have conditions B and C, but this is not limited to the above. At least one of the processing unit 22 and the display processing unit 1127 may be configured to have condition B1 regarding the frequency of use of the remote control 15 when the remaining battery level of the remote control 15 is equal to or greater than the threshold value Th1x, instead of condition B. At least one of the processing unit 22 and the display processing unit 1127 may be configured to have condition C1 regarding the operation on the remote control 15 for performing pairing processing when the remaining battery level of the remote control 15 is equal to or greater than the threshold value Th1y, instead of condition C. Here, the threshold values Th1x and Th1y may be values greater than or less than the threshold value Th1.

In addition, in the management system 1 according to the embodiment of the present disclosure, the display processing unit 1127 in the processing unit 112 of the content viewing device 11 is configured to perform processing to display a screen with different content from a case in which the state of the remote control 15 does not satisfy condition A and satisfies condition B or condition C, when the determination information received from the management device 101 indicates that the state of the remote control 15 does not satisfy condition B and condition C, and satisfies condition A, but this is not limited to this. The display processing unit 1127 may be configured to perform processing to display a screen with the same content when the determination information indicates that the state of the remote control 15 satisfies condition B or condition C and when the determination information indicates that the state of the remote control 15 satisfies condition A.

In addition, in the content viewing device 11 according to the embodiment of the present disclosure, the display processing unit 1127 in the processing unit 112 is configured to be programmed to perform the determination process using conditions B, C, and D, but this is not limited to this. The display processing unit 1127 may also be configured to be programmed to perform the determination process without using some of the conditions B, C, and D.

In addition, in the content viewing device 11 according to the embodiment of the present disclosure, the display processing unit 1127 in the processing unit 112 is configured to perform processing to display a screen with different content when it is determined that condition D is not satisfied and condition B or condition C is satisfied, compared to when it is determined that condition B and condition C are not satisfied and condition D is satisfied; however, this is not limited to this. The display processing unit 1127 may be configured to perform processing to display a screen with the same content when it is determined that condition D is not satisfied and condition B or condition C is satisfied, and when it is determined that condition B and condition C are not satisfied and condition D is satisfied.

The above-described embodiments should be considered to be illustrative and not restrictive in all respects. The scope of the present invention is indicated by the claims rather than the above description, and is intended to include all modifications within the meaning and scope of the claims.

The above description includes the following additional features.
[Appendix 1]
A content viewing device that wirelessly communicates with a remote control,
An acquisition unit that acquires remote control information related to the remote control;
a processing unit that, when it is determined that a state of the remote control indicated by the remote control information acquired by the acquisition unit satisfies a predetermined condition, displays a screen for prompting a battery replacement of the remote control,
the processing unit has, as the predetermined condition, at least one of a first condition that a predicted value of a remaining battery charge of the remote control is less than a predetermined value, a second condition related to a frequency of use of the remote control in a state in which the remaining battery charge is equal to or greater than a predetermined value, and a third condition related to an operation on the remote control for performing an authentication process for the wireless communication in a state in which the remaining battery charge is equal to or greater than a predetermined value;
the second condition is a condition that a rate of decrease in frequency of use of the remote control in a state in which the remaining battery charge is equal to or greater than a predetermined value is equal to or greater than a predetermined value;
The content viewing device, wherein the third condition is a condition related to the number of operations for performing pairing processing in a state in which the remaining battery amount is equal to or greater than a predetermined value.

REFERENCE SIGNS LIST 1 Management system 10 Head end 11 Content viewing device 12 Display device 14 HDD
15 Remote control 21 Transmitting/receiving unit 22 Processing unit 23 Memory unit 101 Management device 111 Stream receiving unit 112 Processing unit 113 Memory unit 150 Pairing button 151 Remote control operation unit 1111 Remote control signal receiving unit 1112 Broadcast receiving unit 1121 Deleting unit 1122 Recording unit 1123 Recording reservation unit 1124 Broadcast viewing unit 1125 Recording playback unit 1126 Acquisition unit 1127 Display processing unit 1128 Transmission/reception processing unit 1131 Recording DB
1132 Program Information DB
1133 Reservation management DB

Claims (9)

A content viewing device that wirelessly communicates with a remote control,
An acquisition unit that acquires remote control information related to the remote control;
a processing unit that, when it is determined that a state of the remote control indicated by the remote control information acquired by the acquisition unit satisfies a predetermined condition, displays a screen for prompting a battery replacement of the remote control,
A content viewing device in which the processing unit has, as the specified condition , at least one of a second condition related to the frequency of use of the remote control when the remaining battery level of the remote control is equal to or greater than a specified value, and a third condition related to operation on the remote control for performing authentication processing for the wireless communication when the remaining battery level of the remote control is equal to or greater than a specified value. The content viewing device according to claim 1 , wherein the processing unit further includes, as the predetermined condition, a first condition that the predicted value of the remaining battery charge is less than a predetermined value. 3. The content viewing device according to claim 2, wherein, when the processing unit determines that the first condition is not satisfied and the second condition or the third condition is satisfied, the processing unit performs processing to display the screen with content different from that displayed when the processing unit determines that the second condition and the third condition are not satisfied and the first condition is satisfied. a content viewing device that wirelessly communicates with a remote control;
A management device capable of communicating with the content viewing device,
the content viewing device acquires remote control information related to the remote control and transmits the acquired remote control information to the management device;
the management device determines whether a state of the remote control indicated by the remote control information received from the content viewing device satisfies a predetermined condition;
The management system has, as the specified condition, at least one of a first condition that the remaining battery level of the remote control is less than a specified value, a second condition related to the frequency of use of the remote control when the remaining battery level is equal to or greater than a specified value, and a third condition related to operation on the remote control for performing authentication processing for the wireless communication when the remaining battery level is equal to or greater than a specified value. The management system according to claim 4 , wherein the management device notifies a user of the management device of content based on a result of a determination as to whether or not the state of the remote controller satisfies the predetermined condition. the management device transmits, to the content viewing device, determination information indicating a determination result as to whether or not a state of the remote controller satisfies the predetermined condition;
6. The management system according to claim 4 , wherein the content viewing device performs processing for displaying a screen for encouraging a battery replacement of the remote controller based on the determination information received from the management device. The management system described in claim 6, wherein when the judgment information indicates that the first condition is not satisfied and the second condition or the third condition is satisfied, the content viewing device performs a process of displaying the screen with content different from that displayed when the judgment information indicates that the second condition and the third condition are not satisfied and the first condition is satisfied. A display processing method in a content viewing device that wirelessly communicates with a remote control, comprising:
obtaining remote control information relating to the remote control;
and when it is determined that the state of the remote control indicated by the acquired remote control information satisfies a predetermined condition, performing a process of displaying a screen for prompting the user to replace a battery of the remote control;
A display processing method in which, in the step of performing processing to display the screen , the specified condition is at least one of a second condition related to the frequency of use of the remote control when the remaining battery charge of the remote control is equal to or greater than a specified value, and a third condition related to operations on the remote control for performing authentication processing for the wireless communication when the remaining battery charge is equal to or greater than a specified value. A management method in a management system including a content viewing device that wirelessly communicates with a remote control and a management device that can communicate with the content viewing device, comprising:
a step of the content viewing device acquiring remote control information related to the remote control and transmitting the acquired remote control information to the management device;
The management device includes a step of determining whether or not a state of the remote control indicated by the remote control information received from the content viewing device satisfies a predetermined condition;
A management method in which the management device has as the specified condition at least one of a first condition that the remaining battery level of the remote control is less than a predetermined value, a second condition related to the frequency of use of the remote control when the remaining battery level is equal to or greater than a predetermined value, and a third condition related to operation on the remote control for performing authentication processing for the wireless communication when the remaining battery level is equal to or greater than a predetermined value.

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