JP7685320B2 - Information management system, information management method, and program - Google Patents

Description

The present invention relates to an information management system, an information management method, and a program.

As an example of a technology that makes suggestions to maintain or improve the quality of life (hereinafter referred to as "QOL") of consumers, Patent Document 1 discloses a technology that makes elderly people aware of problems that may arise from the present to the future, while introducing them to experts.

Patent No. 6635569

A consumer's QOL is influenced by a variety of factors, including information about their health, housing, and lifestyle, but there was no technology that could use this information to make suggestions about QOL.

In light of the above, the present invention aims to provide a technology that uses various information to provide suggestions for maintaining and improving QOL.

One aspect of the present invention is an information management system that includes an acquisition unit that acquires biometric information, which is information about a customer's biological body, the biometric information being information about at least one of the customer's ability to recognize facts and reason and the customer's motor functions, and lifestyle information, which is information about life in the residential space in which the customer resides, the biometric information including at least one of residential space information about the residential space and lifestyle information including the customer's behavior in the residential space or the customer's thoughts about their way of life, and an analysis unit that outputs the proposed information derived by performing an analysis based on the biometric information and the lifestyle information acquired by the acquisition unit using an analysis database in which combinations of the biometric information and the lifestyle information are stored in association with each other, and proposed information for maintaining or improving the quality of life of the customer corresponding to the combination, the proposed information including information about air conditioning in the room in which the customer resides, information about equipment or services that assist the customer's life in the residential space, information about improving the customer's health, information about the customer's inheritance, information about the customer's assets, or information about nursing care of the customer.

In one aspect of the present invention, the information management system further includes an output unit that combines the biometric information and lifestyle information acquired by the acquisition unit and outputs the combined information as biometric and lifestyle information .

One aspect of the present invention is the above-mentioned information management system, wherein the analysis unit outputs the proposed information derived by analysis based on the living space information and the lifestyle information contained in the lifestyle information and the biometric information .

One aspect of the present invention is the above-mentioned information management system, wherein the analysis unit outputs the derived proposal information to a proposal history database, and further includes a comparison unit that outputs a comparison result between the proposal information newly derived by the analysis unit and the proposal information stored in the proposal history database based on the biometric information and lifestyle information newly acquired by the acquisition unit .

One aspect of the present invention is a program for causing a computer to function as an information management system.

One aspect of the present invention is an information management method including: an acquisition step in which a computer acquires biometric information, which is information about a customer's biometrics, the biometric information being information about at least one of the customer's cognitive ability and the customer's motor function; and lifestyle information, which is information about life in the residential space in which the customer resides, the biometric information including at least one of residential space information about the residential space and lifestyle information including the customer's behavior in the residential space or the customer's thoughts about their way of life; and an analysis step in which a computer outputs the proposal information derived by performing an analysis based on the biometric information and the lifestyle information acquired in the acquisition step using an analysis database in which combinations of the biometric information and the lifestyle information are stored in association with each other, and proposal information for maintaining or improving the quality of life of the customer corresponding to the combination, the proposal information including at least any one of information about air conditioning in the room in which the customer resides, information about facilities or services that assist the customer's life in the residential space , information about improving the customer's health, information about the customer's inheritance, information about the customer's assets, or information about nursing care for the customer.

This invention makes it possible to provide technology that uses various information to provide suggestions for maintaining and improving QOL.

1 is a diagram illustrating an outline of a device configuration and a usage environment of an information management system according to an embodiment. FIG. 2 is a functional block diagram showing a functional configuration of a terminal. FIG. 2 is a diagram illustrating a schematic flow of information such as proposal information. FIG. FIG. 2 is a diagram showing the contents of information included in biometric information and lifestyle information. FIG. 2 is a diagram showing data items belonging to the degree of independence and the degree of care required of the biological information. FIG. 13 is a diagram showing data items belonging to motor function. FIG. 13 is a diagram showing data items belonging to a living space. FIG. 13 is a diagram showing data items belonging to lifestyles. FIG. 2 is a diagram showing data contents of an analysis database. FIG. 2 is a diagram showing data contents of an analysis database. FIG. 13 is a diagram illustrating an example of an input screen. FIG. 2 is a diagram showing an example of biometric and lifestyle information. FIG. 11 is a diagram illustrating an example of proposal information. 11 is a flowchart showing a process flow of an information management system.

Figure 1 is a diagram showing an outline of the device configuration and usage environment of an information management system 10 in an embodiment. In the embodiment, the customer is assumed to be an individual of the so-called senior or middle generation. In the information management system 10, biometric information relating to the customer's living body and lifestyle information relating to the customer's lifestyle are input to a terminal 100 by an advisor who consults with the customer. Having acquired the biometric information and lifestyle information, the terminal 100 performs an analysis using a database 200 based on the combination of the acquired biometric information and lifestyle information, derives and outputs suggested information for improving the customer's quality of life (hereinafter referred to as "QOL"). The advisor makes suggestions to the customer based on the output suggested information.

In addition, the information management system 10 outputs biometric and lifestyle information that combines biometric information and lifestyle information. Conventionally, biometric information and lifestyle information have been separate pieces of information, but by combining them, it is possible to provide information that uses various types of information to provide suggestions for maintaining and improving QOL.

Furthermore, the information management system 10 outputs the results of a comparison between the historical information described below and newly entered information, etc.

The database 200 is stored in the cloud, a database server, etc. Details of the biometric information, lifestyle information, and the database 200 will be described later.

Figure 2 is a functional block diagram showing the functional configuration of the terminal 100. The terminal 100 includes a CPU (Central Processing Unit), memory, auxiliary storage device, and the like, which are connected via a bus, and functions as a device including a communication unit 110, an input unit 111, a display unit 112, and a control unit 120 by executing an information management program.

The communication unit 110 communicates to obtain information from the database 200. The input unit 111 is configured using input devices such as a touch panel, a mouse, and a keyboard. The input unit 111 may be an interface for connecting the input device to the terminal 100. In this case, the input unit 111 generates input data (e.g., instruction information indicating instructions to the terminal 100) from an input signal input at the input device, and inputs the input data to the terminal 100.

The display unit 112 is an output device such as a CRT (Cathode Ray Tube) display, a liquid crystal display, or an organic EL (Electro Luminescence) display. The display unit 112 may be an interface for connecting an output device to the terminal 100. In this case, the display unit 112 generates a video signal from video data and outputs the video signal to a video output device connected to the display unit 112.

All or part of the functions of the communication unit 110 and the control unit 120 may be realized using hardware such as an ASIC (Application Specific Integrated Circuit), a PLD (Programmable Logic Device), or an FPGA (Field Programmable Gate Array). The information management program may be recorded on a computer-readable recording medium. Examples of computer-readable recording media include portable media such as flexible disks, optical magnetic disks, ROMs, and CD-ROMs, and storage devices such as hard disks built into computer systems. The information management program may be transmitted via a telecommunications line.

The control unit 120 in FIG. 2 controls the operation of each unit of the terminal 100. The control unit 120 is executed by a device including a processor such as a CPU and a RAM. The control unit 120 executes an information management program to function as a display control unit 121, an information acquisition unit 122, an analysis unit 123, a timing generation unit 124, and a comparison unit 125.

The display control unit 121 controls the overall screen displayed on the display unit 112. The information acquisition unit 122 acquires biometric information and lifestyle information by acquiring information from the database 200 or by acquiring information inputted via the input unit 111. The analysis unit 123 performs analysis using the database 200 based on a combination of the acquired biometric information and lifestyle information, and derives proposal information for improving the customer's QOL. The derived proposal information is, for example, outputted to the display unit 112 by the display control unit 121, or outputted as a printout by a printer not shown.

The timing generation unit 124 generates the timing at which the analysis unit 123 derives the proposed information. Examples of the timing include regular timing, such as once a year, timing when new lifestyle information is input, and timing when instructions are input from an advisor. The comparison unit 125 compares the history information described below with the newly input information, etc.

Figure 3 is a diagram showing a schematic flow of information such as suggested information. First, biometric information and lifestyle information are input. The analysis unit 123 performs analysis using the database 200 based on the combination of biometric information and lifestyle information at the timing generated by the timing generation unit 124, derives suggested information for improving the customer's QOL, and outputs the suggested information.

When there is previously output proposed information or past biometric information and lifestyle information, the comparison unit 125 outputs a comparison result of comparing comparable data items among the newly acquired biometric information and lifestyle information and the newly derived proposed information.

The biometric and lifestyle information output unit 126 compiles the biometric information and lifestyle information, and outputs the biometric and lifestyle information that is associated with the customer's customer number.

The output proposal information, biometric and lifestyle information, and comparison results are provided through the advisor to those related to the customer, such as the customer, family members such as the customer's children, and the care manager in charge of the customer.

Figure 4 is a diagram showing database 200. Database 200 includes an application acquisition database 200A, a building database 200B, an interview observation database 200C, a proposal history database 200D, and an analysis database 200E. Database 200 is provided for each customer, and is stored in association with a customer number (individual recognition information) that uniquely identifies the customer.

The application acquisition database 200A is a database that stores information obtained automatically by devices that obtain various types of biological information, such as wearable devices attached to the customer, and by devices related to air conditioning and locking. This application acquisition database 200A is obtained by an application that obtains information from various devices, and therefore the information is compiled by a server that manages the application and recorded as the application acquisition database 200A.

The building database 200B is a database that stores information about buildings in which clients reside. The interview observation database 200C is a database that stores information obtained by advisors interviewing clients and observing clients and their homes. The proposal history database 200D is a database that stores proposal information that has been output in the past, as well as the bio-information and lifestyle information at that time. The analysis database 200E is a database that is used when the analysis unit 123 performs analysis based on a combination of bio-information and lifestyle information.

Figure 5 is a diagram showing biometric information and lifestyle information. As shown in Figure 5, biometric information is information about the customer's degree of independence and level of care required, and the customer's motor functions. Lifestyle information is information that indicates the residential space in which the customer resides (hard aspects such as floor plan) and the customer's lifestyle (soft aspects such as the customer's thoughts about their lifestyle (including their thoughts about their residential space)). Information about the customer's lifestyle is also referred to as lifestyle information.

These specific data items are explained below with reference to Figures 5 to 9. Note that in Figures 5 to 9, "A," "B," and "C" written corresponding to each data item indicate the database in which the data for that data item is stored. Specifically, "A" indicates the app acquisition database 200A, "B" indicates the building database 200B, and "C" indicates the interview observation database 200C.

Figure 6 is a diagram showing an example of data items belonging to the degree of independence and level of care among biometric information. Data items belonging to the degree of independence and level of care include nursing care certification, current medical history, hospital visits, medical history, medication and supplements, height and weight, blood type, exercise, movement and motion check, thermal sensation, and sleep situation. Figure 7 is a diagram showing an example of data items belonging to motor function among biometric information. Data items belonging to motor function include walking speed (per minute), number of steps, nutritional management, and cognitive function.

Figure 8 is a diagram showing an example of data items belonging to the living space of the lifestyle information. The data items belonging to the living space are the building type (residential only, combined with apartment, apartment only), floor plan, age of the building, insulation performance, bathroom specifications (conventional, unit bath), presence or absence of steps (indoor, outdoor), renovation history, use or non-use of security services, results of a living environment simulation (sunlight, solar radiation, ventilation, lighting, heating and cooling), furniture layout, status of home appliances and equipment, status of indoor and outdoor tidying, status of home renovations, owned real estate (occupied, not occupied), value of owned real estate (roadside land value, etc.), financial assets (banks, securities, insurance), and status of trusts and wills.

Figure 9 is a diagram showing an example of data items belonging to lifestyle in lifestyle information. Data items belonging to lifestyle are: family members living together (relationship, age, occupation, school year, etc.), family members living separately (relationship, age, occupation, school year, etc.), pets, nursing care insurance service usage (day care, home care, short stay, etc.), relationship with care manager, satisfaction with nursing care services, frequency of going out and destinations, friendships, interactions with neighbors, daily housework status, exercise habits, health concerns, hobbies, fun and favorite things, entertainment, interest and actual status in grooming and grooming, caregiving experience, average weekly schedule, temperature, humidity, illuminance, lock status, intentions for future housing, intentions for inheritance, others, temperature, humidity, illuminance, and lock status.

Figures 10A and 10B are diagrams showing an example of the data contents of the analysis database 200E. The analysis database 200E is composed of combinations of input information and proposal information corresponding to those combinations. Figure 10A shows one indoor environment proposal example and ten home environment proposal examples, while Figure 10B shows three health-related proposal examples, four nursing care-related proposal examples, and two finance-related proposal examples.

First, an example of an indoor environment proposal and an example of a home environment proposal will be described with reference to FIG. 10A. As an example of an indoor environment proposal, when the input information is a combination of biological information (thermal sensation (dull, does not like air conditioning)) and living space information (living environment simulation (sun radiation, ventilation, heating and cooling)), the analysis unit 123 derives the following as suggested information: "To prevent heat stroke, turn on the air conditioner a little earlier than the time period when it gets hot due to summer sunlight. In spring and autumn (intermediate seasons), indicate the time periods when ventilation can be used, and suggest staying cool without using the air conditioner." In this way, information regarding air conditioning in the room where the customer lives can be provided as suggested information.

As an example of a home environment proposal, when the combination of input information is living space information (front door lock is not double-locked) and lifestyle information (forgetting to lock the door), the analysis unit 123 derives "Proposal to install remote-controlled double lock" as proposal information. In this way, information on facilities that support the customer's life in the living space can be provided as proposal information.

As an example of a home environment proposal, when the combination of input information is biometric information (current medical history (knee pain), medical visits (orthopedics)) and living space information (there are stairs on the front porch), the analysis unit 123 derives "Propose installation of handrails on the front porch" as proposal information. In this way, information on facilities that support the life of the customer in the living space can be provided as proposal information.

As an example of a home environment proposal, when the combination of input information is living space information (deterioration in insulation performance) and lifestyle information (large changes in bathroom temperature and humidity), the analysis unit 123 derives "proposal for insulation renovation" as proposal information. In this way, information on facilities that support the customer's life in the living space can be provided as proposal information.

As an example of a living environment proposal, when the combination of input information is biometric information (walking speed (tending to decrease)) and living space information (layout information (LDK on the first floor, private room on the second floor)), the analysis unit 123 derives "renovation proposals to allow living on the first floor alone" as proposal information. In this way, information on facilities that support the customer's life in the living space can be provided as proposal information.

As an example of a living environment proposal, when the combination of input information is biometric information (walking speed (tending to decrease)) and living space information (layout information (LDK on the first floor, private room on the second floor)), the analysis unit 123 derives "renovation proposals to allow living on the first floor alone" as proposal information. In this way, information on facilities that support the customer's life in the living space can be provided as proposal information.

As an example of a home environment proposal, when the combination of input information is biometric information (walking speed (tending to decline), cognitive function (tending to decline)) and lifestyle information (complaint of concerns about living alone with the elderly), the analysis unit 123 derives "proposal to move (to a senior housing facility or nursing home) or use nursing care insurance services" as proposed information. In this way, information regarding nursing care for the customer can be provided as proposed information.

As an example of a living environment proposal, when the combination of input information is biometric information (walking speed (tending to decline), cognitive function (tending to decline)), living space information (assets present), and lifestyle information (land use/intention to inherit, family members living separately), the analysis unit 123 derives "proposals for inheritance planning with an eye to the future of the entire family" as proposed information. In this way, information regarding inheritance for the customer can be provided as proposed information. The analysis unit 123 can also make proposals based on a combination of the three pieces of information: biometric information, living space information, and lifestyle information.

As an example of a home environment proposal, when the combination of input information is living space information (owning land in addition to the home) and lifestyle information (separate family information (with home purchase plans)), the analysis unit 123 derives "a proposal for a home for children using unused land" as proposal information. In this way, information on the customer's assets can be provided as proposal information.

As an example of a home environment proposal, when the input information is a combination of living space information (having a garden) and lifestyle information (being unable to maintain the garden), the analysis unit 123 derives "Proposal for garden tree pruning and weed removal services" as proposal information. In this way, information on services that support the customer's life in the living space can be provided as proposal information.

As an example of a home environment proposal, when the input information is a combination of biometric information (bad back), living space information (the road in front of the house is sloping), and lifestyle information (having trouble shoveling snow when it snows), the analysis unit 123 derives a "snow shoveling service proposal" as proposal information. In this way, information on services that assist the customer's life in the living space can be provided as proposal information.

As an example of a home environment proposal, the analysis unit 123 derives a "proposal for tidying up" as proposal information when the combination of input information is biometric information (bad knees, walking speed (tending to decline)) and lifestyle information (there is luggage on the floor in the hallway, and there is a risk of falling). In this way, information on services that assist the customer's life in the living space can be provided as proposal information.

Next, health-related proposal examples, nursing care-related proposal examples, finance-related proposal examples, and indoor environment proposal examples will be described with reference to FIG. 10B. As a health-related proposal example, when the combination of input information is biometric information (early cognitive impairment) and lifestyle information (cohabiting family information (living alone), separate family information (worried about parents, needs to be watched)), the analysis unit 123 derives "suggestions for conversation partners and watching over" as suggested information. In this way, information on services that assist the customer's life in the living space can be provided as suggested information.

As an example of a health-related suggestion, when the combination of input information is biometric information (nutritional status (low food intake)) and lifestyle information (lazy about preparing meals), the analysis unit 123 derives a "cooking service suggestion" as suggested information. In this way, information about services that assist the customer's life in the living space can be provided as suggested information.

As an example of a health-related suggestion, when the combination of input information is biometric information (walking speed (tending to decrease), number of steps (tending to decrease)) and lifestyle information (spending more time at home), the analysis unit 123 derives "suggestions for exercises that can be done indoors" as suggested information. In this way, information on improving the customer's health can be provided as suggested information.

As an example of a nursing care-related proposal, when the combination of input information is biometric information (not feeling well due to illness and unable to move as desired) and lifestyle information (need to apply for nursing care certification, cannot rely on child living separately), the analysis unit 123 derives "Proposal for following up on nursing care certification application" as proposed information. In this way, information regarding nursing care for the customer can be provided as proposed information.

As an example of a nursing care-related proposal, when the combination of input information is biometric information (approaching 80 years old) and lifestyle information (healthy now but worried about the future, would like nursing care information for the area where they live), the analysis unit 123 derives a "proposal for providing local information" as proposed information. In this way, information regarding nursing care for the customer can be provided as proposed information.

As an example of a care-related suggestion, when the input information is a combination of biometric information (walking speed (tending to decline), sleep status (not sleeping well)) and lifestyle information (providing long-distance care for extremely elderly parents), the analysis unit 123 derives a "respite care suggestion" as suggested information. In this way, information on improving the customer's health can be provided as suggested information.

As an example of a nursing care-related proposal, the analysis unit 123 derives a "suggestion for a second opinion" as suggested information when the combination of input information is biometric information (needs nursing care level 2) and lifestyle information (cohabiting family information (want to travel with friends but have given up), lack of necessary nursing care insurance services (short stay)). In this way, information regarding nursing care for the customer can be provided as suggested information.

As an example of a financial-related proposal, when the combination of input information is living space information (building type (detached house, apartment)) and lifestyle information (owned real estate (ownership of one house and one apartment, owned real estate (roadside land value information), financial assets (ownership of multiple banks and securities)), the analysis unit 123 derives "proposals for inheritance plans and inheritance measures" as proposed information. In this way, information regarding the customer's inheritance can be provided as proposed information. Note that "ownership of multiple banks and securities" in the financial information refers to the ownership of multiple bank deposits, postal savings, securities, etc.

As an example of a finance-related proposal, when the combination of input information is living space information (building type (detached house, apartment)) and lifestyle information (monthly income (pension, rental income), financial assets (ownership of multiple banks and securities)), the analysis unit 123 derives a "proposal for a future-oriented money plan (monthly flow and stock plan)" as proposal information. In this way, information regarding assets can be provided as proposal information.

As described above, the information management system 10 can derive and output information linked to QOL suggestions using various information such as biometric information and lifestyle information. Furthermore, all suggestions are suggestions for maintaining the customer's QOL or improving the customer's quality of life.

Next, the input screen for biometric information and lifestyle information will be described. FIG. 11 is a diagram showing an example of the input screen. The input screen is displayed on the display unit 112. The input screen has an input field for each data item of biometric information and lifestyle information. The advisor selects the relevant item using a radio button or check box, or inputs information into a text box. For example, in "care", if the person has been certified as needing care, the advisor selects the "care certified" radio button and inputs the month of certification and the level of care required into the text box. In addition, an input field for the degree of independence in daily life is provided as information regarding the ability to recognize facts and reason. The input field for the degree of independence in daily life has a field for inputting the degree of independence in daily life and a field for inputting "no problem" if there is no problem.

Meanwhile, information acquired by the device is automatically displayed. For example, the "walking speed" and "number of steps" acquired by the device are automatically displayed.

The information entered by the advisor on the input screen shown in FIG. 11 is stored in database 200.

Figure 12 is a diagram showing an example of biometric and lifestyle information. The biometric and lifestyle information can be displayed on the display unit 112 or printed. The biometric and lifestyle information is output by associating the biometric information and lifestyle information with the customer's customer number. Specifically, as shown in Figure 12, the information input by the advisor and the information acquired by the device are compiled, and the biometric information and lifestyle information are output.

By outputting biometric information and lifestyle information together, such as the biometric and lifestyle information shown in FIG. 12, the advisor can view various information together at a bird's-eye view, so the information management system 10 according to this embodiment can provide information that leads to suggestions regarding maintaining and improving QOL.

Figure 13 is a diagram showing an example of suggested information. As described above, the suggested information can be displayed on the display unit 112 or printed. The suggested information is information derived by the analysis unit 123 through analysis based on a combination of biometric information and lifestyle information, to derive suggested information for maintaining or improving the customer's quality of life. In addition, the suggested information is output in association with the customer's customer number.

As shown in FIG. 13, the proposed information is displayed divided into categories, such as "housing-related information" and "health-related information." The proposed information is then displayed for each category. The advisor can provide advice to the customer by referring to the output proposed information, so even a new advisor can provide accurate advice to the customer.

In addition, information indicating the customer's ability to recognize facts and reason may be input, and the analysis unit 123 may derive the degree of independence and the level of care as suggested information based on the customer's ability to recognize facts and reason and the customer's motor function.

Next, the process flow of the information management system 10 will be described. FIG. 14 is a flowchart showing the process flow of the information management system 10. The timing generation unit 124 determines whether or not the analysis timing has arrived (step S101). If the analysis timing has arrived (step S101: YES), the timing generation unit 124 notifies the analysis unit 123 that the analysis timing has arrived (step S102).

When notified that the analysis timing has arrived, the analysis unit 123 acquires biometric information from the database 200 (step S103), and acquires lifestyle information (step S104). It is determined whether there is any proposed information in the analysis database 200E that corresponds to the combination of data items of the acquired biometric information and lifestyle information (step S105). If there is no proposed information that corresponds to the combination (step S105: NO), the analysis unit 123 proceeds to step S107.

If there is proposed information that corresponds to the combination (step S105: YES), the analysis unit 123 records the proposed information that corresponds (step S106). The analysis unit 123 determines whether the determination of whether there is proposed information that corresponds to the combination for all data items has been completed (step S170). If the determination of whether there is proposed information that corresponds to the combination for all data items has not been completed (step S107: NO), the analysis unit 123 makes a determination again in step S105 for the undetermined data items.

When it has been determined whether there is proposed information that corresponds to the combination for all data items (step S107: YES), the analysis unit 123 outputs the proposed information recorded in step S106 (step S108), records the proposed information together with the biometric information and lifestyle information in the proposal history database 200D (step S109), and ends this process. Note that if there is no proposed information, no proposed information is output, and the proposal history database 200D records the fact that there was no proposed information in this analysis, along with the biometric information and lifestyle information.

If the analysis timing has not arrived in step S101 (step S101: NO), the comparison unit 125 determines whether the comparison timing has arrived (step S110). Here, the comparison timing may be, for example, a regular timing such as once a week, a timing when new lifestyle information is input, or a timing when a comparison instruction is input from the advisor. If the comparison timing has not arrived (step S110: NO), the process returns to step S101.

When the comparison timing arrives (step S110: YES), the comparison unit 125 determines whether or not there is a history in the proposal history database 200D (step S111). If there is no history (step S111: NO), there is nothing to compare, so the process returns to step S101. If there is a history (step S111: YES), the comparison unit 125 performs a comparison using comparable data items (step S112). Comparable data items include, for example, sleep time and the presence or absence of illness (for example, relief from back pain). The comparison unit 125 outputs the comparison results (step S113) and ends this process. The comparison results are, for example, output to the display unit 112 by the display control unit 121, or output as a printout by a printer not shown.

When the above-mentioned analysis timing occurs, the proposed information is derived, so the analysis timing is also the timing for the advisor to make a proposal to the client, but for example, the analysis timing may be the timing for performing only the analysis. The timing for outputting the proposed information after the analysis may be set as the proposal timing.

In the embodiment described above, for example, even if the analysis indicates that a handrail is necessary, if the customer intends to move at some point, it is possible to avoid outputting a suggestion that a handrail is necessary. In other words, if one focuses only on the living space (hardware), a handrail is necessary, which is certainly a partial optimum, but in this embodiment, by also taking into account the soft aspects, a proposal that is entirely optimal can be made.

In addition, information about medical institutions and osteopathic clinics may be stored in order to make more appropriate suggestions. For example, in the case of lower back pain, a suggestion may be output such as introducing an osteopathic clinic and an orthopedic clinic that is affiliated with the clinic.

In addition, information about real estate companies may be stored to make more appropriate proposals. For example, if the consultation is about land only, a proposal may be output to introduce real estate company A, which does a lot of land-only transactions, and if the consultation is about land and buildings, a proposal may be output to introduce real estate company B, which does a lot of combined land and building transactions.

As for financial assets, information on banks and securities companies can be stored, and if the consultation is about inheritance, a suggestion can be output introducing banks that have more know-how on inheritance.

In addition, suggestions that take human relationships into consideration may also be presented. For example, if a "proposal for a house for children using vacant land" is presented as a possible suggestion, but the relationship with the child is not good, the suggestion may not be output.

In the embodiment described above, the customers are assumed to be individuals from the so-called senior or middle generation, but since biometric information and lifestyle information can be obtained from any generation, the above embodiment may also be applied to customers other than the senior or middle generation.

The above describes an embodiment of the present invention in detail with reference to the drawings, but the specific configuration is not limited to this embodiment, and includes designs that do not deviate from the gist of the present invention.

10... Information management system, 100... Terminal, 110... Communication unit, 111... Input unit, 112... Display unit, 120... Control unit, 121... Display control unit, 122... Information acquisition unit, 123... Analysis unit, 124... Timing generation unit, 125... Comparison unit, 200... Database, 200A... Application acquisition database, 200B... Building database, 200C... Interview observation database, 200D... Proposal history database, 200E... Analysis database

Claims (6)

an acquisition unit that acquires biological information about a customer, the biological information being information about at least one of the customer's cognitive ability and the customer's motor function, and lifestyle information about the life in the residential space in which the customer lives, the biological information including at least one of residential space information about the residential space and lifestyle information including the customer's behavior in the residential space or the customer's thoughts about the way of life;
an analysis unit that uses an analysis database in which a combination of the biometric information and the lifestyle information and proposed information for maintaining or improving the quality of life of the customer corresponding to the combination are stored in association with each other, the proposed information including information on air conditioning in the room where the customer lives, information on facilities or services that support the customer's life in the living space, information on improving the health of the customer, information on the customer's inheritance, information on the customer's assets, or information on the customer's care, and outputs the proposed information derived by performing an analysis based on the biometric information and the lifestyle information acquired by the acquisition unit;
An information management system comprising: The information management system according to claim 1 , further comprising an output unit that combines the biometric information and lifestyle information acquired by the acquisition unit and outputs the combined information as biometric and lifestyle information. The information management system according to claim 1 , wherein the analysis unit outputs the proposed information derived by performing an analysis based on the living space information and the lifestyle information included in the lifestyle information, and the biological information. The analysis unit outputs the derived proposal information to a proposal history database;
3. The information management system according to claim 1, further comprising a comparison unit that outputs a comparison result between the proposed information newly derived by the analysis unit and the proposed information stored in the proposal history database based on the biometric information and lifestyle information newly acquired by the acquisition unit. A program for causing a computer to function as an information management system according to any one of claims 1 to 3. an acquisition step in which a computer acquires information on the customer's biological body, the biological information being information on at least one of the customer's cognitive ability and the customer's motor function, and lifestyle information, the biological information being information on the customer's life in the residential space in which the customer lives, the lifestyle information including at least one of residential space information on the residential space and lifestyle information including the customer's behavior in the residential space or the customer's thoughts on the way of life;
an analysis step in which a computer outputs the proposed information derived by performing an analysis based on the biological information and the lifestyle information acquired in the acquisition step using an analysis database in which a combination of the biological information and the lifestyle information and proposed information for maintaining or improving the quality of life of the customer corresponding to the combination are stored in association with each other, the proposed information including at least any one of information on air conditioning in the room where the customer lives, information on facilities or services that support the customer's life in the living space, information on improving the customer's health, information on the customer's inheritance, information on the customer's assets, or information on the customer's care;
An information management method comprising:

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