JP7691549B2 - Transportation management device, transportation management system, transportation management method and program - Google Patents

Description

This disclosure relates to a transportation management device, a transportation management system, a transportation management method, and a program.

2. Description of the Related Art Conventionally, as part of a care service provided at a day care center or the like, a care service provider transports a care recipient to and from the facility using a shuttle vehicle.
In this case, care services are provided basically according to the wishes of the person being cared for, and it is common for the users to change daily.

For this reason, a transportation plan must be created for each trip.
An example of a prior art transportation plan is the technology described in Patent Document 1.
The technology described in Patent Document 1 creates a vehicle dispatch plan on the assumption that each vehicle makes one round, with the allowable travel time of each passenger set as the upper constraint.

JP 2006-048410 A

In this case, if there are still bases that cannot be visited using the created vehicle dispatch plan, the number of rounds for each vehicle is increased as necessary, and the vehicle dispatch plan is recreated by adding the total round time required for each person to the constraints.

As a result, the vehicle dispatch plan did not take into account the health of the users being transported, and there was a risk that the user's condition would suddenly change during the trip and that the situation would not be properly addressed.

The present disclosure provides a transportation management device, transportation management system, transportation management method, and program that can create transportation plans that take into account the physical condition of the person being transported and that can appropriately respond to sudden changes in the person's physical condition.

The transportation management device according to the present disclosure includes a vital sign acquisition unit that acquires vital sign information from one or more recipients via a network, a transportation plan setting unit that sets a transportation plan based on the acquired vital sign information, and a driver determination unit that determines the driver of the transportation vehicle based on the vital sign information, the transportation vehicle, and the driving characteristics of the driver.

The transportation management system according to the present disclosure can create transportation plans that take into account the physical condition of the person being picked up and dropped off and can appropriately respond to sudden changes in the physical condition of the person being picked up or dropped off.

FIG. 1 is a block diagram showing the outline of the configuration of a transportation management system according to an embodiment of the present invention. FIG. 2 is a functional block diagram of the cloud server. FIG. 3 is a process sequence diagram of the pickup and drop-off management system on the day before the pickup and drop-off of the person to be picked up and dropped off. FIG. 4 is a process flowchart of the cloud server when setting a transportation plan. FIG. 5 is a process sequence diagram of the pickup and drop-off management system on the day of pickup and drop-off of the person being picked up and dropped off.

Hereinafter, an embodiment of a transportation management system according to the present disclosure will be described with reference to the drawings.
FIG. 1 is a block diagram showing the outline of the configuration of a transportation management system according to an embodiment.
The shuttle management system 10 includes a cloud server 11 , a vital sign device 12 , a vital sign device 13 , a shuttle vehicle 14 , a hospital system 15 , a facility system 16 , and a map and traffic information server 17 .
In the above configuration, the cloud server 11 functions as a transportation management device.

In FIG. 1, the numbers of vital signs devices 12, vital signs devices 13, shuttle vehicles 14, hospital systems 15, and facility systems 16 are just examples, and the numbers can be changed as appropriate within the processing capacity of the cloud server 11.

The cloud server 11 is realized by multiple server devices that can cooperate with each other to perform processing via a network, and controls the entire transportation management system 10.

The vital sign device 12 is a mobile vital sign device that can be carried by the user. The vital sign device 12 detects vital sign information such as blood pressure, heart rate, body temperature, blood glucose level, and blood oxygen concentration in a non-invasive manner. The vital sign device 12 is capable of notifying the detected vital sign information to the cloud server 11 directly or indirectly (for example, via a smartphone app) via a communication network.

In the above configuration, the vital sign device 12 is configured, for example, as a wristwatch-type information processing device equipped with various sensors.

Vital instrument 13 is a stationary vital instrument that is powered by a commercial power source or the like. Like vital instrument 12, vital instrument 13 detects vital information such as blood pressure, heart rate, body temperature, blood glucose level, blood oxygen concentration, etc. in a non-invasive or invasive manner. Compared to vital instrument 12, vital instrument 13 is capable of handling information with higher accuracy or larger volumes.

Like vital sign device 12, vital sign device 13 is capable of notifying detected vital sign information to cloud server 11 directly or indirectly (for example, via a smartphone app) via a communication network.

The shuttle vehicle 14 is equipped with an in-vehicle system 14A. This in-vehicle system 14A acquires vital sign information from the vital sign device 12 carried by the user who is the person being shuttled (the person being shuttled) and notifies the cloud server 11, and sets the shuttle route transmitted from the cloud server 11 in a car navigation system (not shown) included in the in-vehicle system 14A.

The hospital system 15 is a system installed in a hospital that responds to emergencies such as a sudden change in the health of the person being transported, in cooperation with a business that provides services such as day care. In the case where a person being transported or transported by a shuttle vehicle becomes ill, the hospital system 15 receives information that identifies the person being transported or transported, sent from the vehicle-mounted system 14A, as well as vital signs information acquired by the vehicle-mounted system 14A at that time, and uses this information to prepare for an emergency reception system.

The facility system 16 is a system installed in the facility of a business that provides services such as day care.
The facility system 16 manages information for identifying a user who receives services such as day care, the content of the services provided to the user, the date and time of the services, and so on.

The map and traffic information server 17 manages map information corresponding to the shuttle route, and traffic information such as one-way streets, congestion, and construction zones, so that it can be distributed.

FIG. 2 is a functional block diagram of the cloud server.
The cloud server 11 includes a vital sign acquisition unit 11A that acquires vital sign information from one or more persons to be transported via vital sign devices 12, 13, and a transportation plan setting unit 11B that sets a transportation plan based on the acquired vital sign information.

In this case, the transportation plan setting unit 11B sets the transportation plan so that the transportation time by the transportation vehicle of one or more persons who are or are expected to be in poor health is shortened. This effectively shortens the travel time of the persons who are transported by the transportation vehicle, thereby reducing the situation in which one or more persons who are or are expected to be in poor health become ill during transportation and are forced to be dealt with by the transportation vehicle.

The transportation plan setting unit 11B also sets the transportation plan so that the arrival time of one or more recipients who are or are expected to be in poor health at the destination by the transportation vehicle 14 is earlier than the arrival times of other recipients who are being transported at the same time. Specifically, the destination is the place where the recipients should return from a facility that provides services such as day care (e.g., their home), and the one or more recipients who are or are expected to be in poor health will be transported there first.

The transportation plan setting unit 11B also includes a transportation route setting unit 11C that sets the transportation route so that the location where one or more people to be picked up or dropped off who are in poor health or who are expected to be in poor health is dropped off is located earlier in the transportation route than the locations where other people to be picked up or dropped off are dropped off.

This makes it possible to deliver one or more people who are ill or expected to be ill first, reducing the number of situations in which a person becomes ill during delivery and the person must be taken care of in the shuttle vehicle 14.

In addition, based on the acquired vital sign information, the transportation plan setting unit 11B sets a transportation plan so that the pick-up time by the transportation vehicle 14 of one or more persons who are in poor health or are expected to be in poor health will be later than the pick-up time of other persons who are being transported at the same time.
This makes it possible to pick up one or more persons being picked up who are unwell or expected to be unwell later, thereby reducing the situation in which a person being picked up becomes unwell inside the pick-up vehicle 14 and it is necessary to deal with the situation in the pick-up vehicle 14.

The vital sign acquisition unit 11A also acquires vital sign information of the person being transported or picked up during transportation, and includes an emergency transport instruction unit 11A1 that prompts the person being transported or picked up to move to a specified emergency transport destination, which will be described later, if the physical condition of the person being transported or picked up deteriorates beyond a specified state based on the vital sign information during transportation.

The transportation plan setting unit 11B also includes a transportation route setting unit 11C that sets the transportation route so that the location where one or more persons to be picked up who are in poor health or who are expected to be in poor health is to be passed through is later in the transportation route than the locations where other persons to be picked up.
As a result, it is possible to reduce the situation where one or more people who are unwell or expected to be unwell become ill while being picked up, and are forced to be dealt with in the shuttle vehicle.

In these cases, the shuttle route setting unit 11C may set a shuttle route according to the shape of the road.
In other words, in order to further prevent the occurrence of ill health, the pick-up and drop-off route setting unit 11C sets pick-up and drop-off routes that are less susceptible to sudden left-right acceleration (so-called lateral G) and have a straighter road shape, giving priority to roads with sharp curves or tortuous roads.

Similarly, in order to further prevent the occurrence of ill health, the shuttle route setting unit 11C sets the shuttle route by prioritizing flat roads that are less susceptible to sudden vertical acceleration (so-called vertical G) over slopes.

Furthermore, assuming that a situation occurs in which the person being picked up or dropped off becomes unwell and emergency transport is required, the pick-up route setting unit 11C sets an emergency transport destination for the person who is unwell or expected to be unwell. When setting the pick-up route, the pick-up route is set so that the person can be easily transported to the emergency transport destination. Specifically, the pick-up route is set so that after the person who is likely to be the target is picked up, the pick-up route can be reached without deviating significantly from the pick-up route.

The cloud server 11 also includes a seat position setting unit 11D that sets the seat position of the shuttle vehicle for one or more shuttle recipients who are or are expected to be in poor health based on the acquired vital signs information, prioritizing the seat position of other shuttle recipients. This shortens the time required to board the vehicle, thereby further shortening the shuttle time and making it easier to disembark in case of emergency transport.

The cloud server 11 also includes a driver determination unit 11E that determines the driver of the vehicle for transportation based on the vital signs information and the vehicle for transportation. This is to select a driver who is unlikely to suddenly accelerate, decelerate, or steer, etc., in order to prevent the deterioration of the health of one or more people to be transported, who are in poor health or are expected to be in poor health.

In addition, the cloud server 11 is equipped with an exclusion information output unit 11F that, when the occurrence of a factor that hinders transportation, such as a sudden change in health, is predicted based on vital signs information, notifies the person to be transported or picked up corresponding to the factor that hinders transportation to be excluded from the list of people to be transported or picked up.
This is to stop transportation for people who are unwell or expected to be unwell, thereby preventing their health from worsening as a result of being transported.

FIG. 3 is a process sequence diagram of the pickup and drop-off management system on the day before the pickup and drop-off of the person to be picked up and dropped off.
On the day before the transportation, the facility system 16 refers to a care database (DB) 24 that stores the care status, etc., of each person to be transported, and transmits care information about the person to the cloud server 11 (step S11).

In parallel with this, vital information is transmitted from the user's vital devices 12, 13 to the cloud server 11 (step S12).
As a result, the cloud server 11 stores the received vital information in a vital information database (DB) 22, and predicts the health condition of each user being picked up or dropped off based on a health condition prediction database (DB) 23 which stores the vital information and information relating to health condition prediction (step S13).
In this case, the health prediction database 23 stores information such as the heart rate, blood oxygen concentration, and body temperature at which poor health is predicted for each person being transported.

Health condition prediction here refers to predicting whether the health condition of the person being picked up or dropped off will deteriorate while being picked up or dropped off by the transportation vehicle 14.

Specifically, based on the medical history of each person being picked up or dropped off, or the circumstances under which other people with similar symptoms became ill, the system predicts the possibility of the person developing an abnormal condition (deteriorating physical condition) such as myocardial infarction, heart failure, dizziness due to high blood pressure, lightheadedness due to low blood pressure, fever, numbness, nausea, etc.

If the result of the health prediction in step S13 indicates that the likelihood of such an abnormality is higher than a predetermined threshold, the hospital system 15 is notified in advance of the abnormality prediction, stating that there is a high possibility of emergency transport, and is requested to prepare an acceptance system during the transportation time slot (step S14).

Next, the cloud server 11 obtains the map data and traffic information data required to set the shuttle route from the map and traffic information server 17 (step S15).

Next, the cloud server 11 sets a transportation plan based on the acquired vital sign information (step S16).
Here, the setting of the transportation plan will be described in detail.
FIG. 4 is a process flowchart of the cloud server when setting a transportation plan.
The cloud server 11 sets up a transportation plan based on the care information acquired in step S11 of Figure 2, the vital sign information from the day before the transportation date acquired in step S12 (corresponding to the latest vital sign information at the time of processing), and the physical condition of each person being transported or picked up based on the predicted physical condition in step S13.

Specifically, the cloud server 11 determines the number of people to be picked up or dropped off and information on available vehicles (schedule, passenger capacity, number of stretchers and wheelchairs that can be accommodated, presence or absence of a lift, etc.) based on the care information and the vehicle/driver database (DB) 24, and determines the shuttle vehicle (step S21).
In this case, the vehicle and driver database 24 stores the number of passengers of each shuttle vehicle, the equipment, the schedule, the driving characteristics of each driver (such as the degree of sudden acceleration, sudden deceleration, sudden steering, etc.), the schedule, etc.

Next, once the shuttle vehicle has been determined, the cloud server 11 sets the shuttle order and seating positions (or the mounting positions of wheelchairs, stretchers, etc.) based on the acquired vital signs information so as to shorten the shuttle time for those who are or are expected to be in poor health (step S22).

More specifically, for those who are in poor health or expected to be in poor health, the pick-up/drop-off order is set later in the order whenever possible so that the effective pick-up/drop-off time (e.g., travel time from home to the facility) is shortened.
This is to reduce the possibility of emergency response in shuttle vehicles, since it is difficult to respond to emergencies such as a deterioration in health in shuttle vehicles.

Furthermore, in a situation where the emergency response of the shuttle vehicle is not sufficient (for example, when emergency transport to a hospital is required), the destination of emergency transport is set (step S23) so that emergency transport can be carried out efficiently, and if the travel distance is the same, the shuttle route is set to go through a place closer to the emergency transport destination hospital.

Furthermore, the cloud server 11 refers to a map database (DB) 17A, a traffic database (DB) 17B, etc. stored in the map and traffic information server 17, and for those persons who are not expected to be in poor health, etc., sets a pick-up and drop-off route so that the person can be picked up before picking up or dropping off the person who is or is expected to be in poor health.
Then, the shortest route required for picking up and dropping off all the people to be picked up and dropped off is set (step S24).

However, people who are being transported to and from day care services, etc., may have significantly reduced physical strength and athletic ability, and are often unable to keep up with sudden changes in acceleration, etc.

Therefore, it is assumed that if the shortest route includes sharp curves, winding roads, steep slopes, etc., there is a higher probability of feeling sick or experiencing a deterioration in physical condition.

The cloud server then determines the route to take the vehicle along flat and straight roads, even if this means a slightly longer trip time (e.g., 10% longer than the shortest route) (step S25). This makes it possible to further reduce the need for emergency response.

Furthermore, since each driver of the shuttle vehicle has his or her own driving habits, when personnel deployment is possible, the cloud server 11 determines the driver by giving priority to a driver who is estimated to drive with relatively small acceleration changes, rather than a driver who is estimated to drive with relatively large acceleration changes, such as sudden acceleration, sudden deceleration, or sudden steering (step S26).
This further reduces the possibility of the person being picked up or dropped off becoming ill.

In addition, if the cloud server 11 determines based on the vital signs information that a person receiving transportation is not one who should be transported or picked up, the cloud server 11 may determine that person as a person who is in a transportation status (step S27) and notify an administrator, etc.
As a result, deterioration of the physical condition of the person being picked up or dropped off can be further prevented during the actual transportation.
Then, the cloud server 11 distributes the determined shuttle route to the in-vehicle system 14A of the shuttle vehicle 14, causes the car navigation system to set the route, and distributes the set shuttle route to the facility system 16 (step S17).

Next, the cloud server 11 predicts the arrival time at each recipient's home (pick-up time at home) and the arrival time at the facility (transportation completion time) based on the determined shuttle route and the time required for each recipient to board (a predetermined time is set in advance based on the care status of each recipient) (step S18).
Next, the cloud server 11 distributes the predicted arrival time at the recipient's home and the predicted arrival time at the facility to the in-vehicle system 14A of the shuttle vehicle 14 and the facility system 16 (step S19).

As explained above, on the day before the trip, a more suitable route will be set based on the vital signs of each person being picked up or dropped off, i.e., a route that will shorten the pick-up and drop-off time for people who are unwell or are predicted to become unwell, making it less likely that their health will deteriorate.

Next, the process of the pickup and drop-off management system 10 on the day of pickup and drop-off of the person being picked up or dropped off will be described.
FIG. 5 is a process sequence diagram of the pickup and drop-off management system on the day of pickup and drop-off of the person being picked up and dropped off.
On the day of transportation, the facility system 16 transmits care information regarding the actual person being transported, which reflects changes in the reservation, etc., to the cloud server 11 (step S31).

Furthermore, if the vital signs of the person being transported on that day are to be reflected, vital sign information is sent from the user's vital devices 12, 13 to the cloud server 11 in parallel with the sending of care information to the cloud server 11 (step S32).

In addition, the in-vehicle system 14A notifies the cloud server 11 of the latest vehicle information (step S33).
As a result, the cloud server 11 acquires map data and traffic information data required for setting a shuttle route from the map and traffic information server 17 based on the received latest vital information and latest vehicle information (step S34).

Next, the cloud server 11 sets the latest transportation plan in the same manner as in the procedure shown in FIG. 3 (step S35).
That is, the cloud server 11 sets the transportation plan based on the care information acquired in step S31 and the vital sign information on the transportation day acquired in step S32 (corresponding to the latest vital sign information at the time of processing).

Then, the cloud server 11 distributes the latest determined shuttle route to the in-vehicle system 14A of the shuttle vehicle 14, causes the car navigation system to set the route, and distributes the set shuttle route to the facility system 16 (step S36).

Next, the cloud server 11 predicts the arrival time at each person's home (pick-up time at home) and the arrival time at the facility (completion time of transportation) based on the determined transportation route and the time required for each person to board (a predetermined time is set in advance based on the care status of each person) (step S37).

Next, the cloud server 11 transmits the predicted arrival time at the recipient's home and the predicted arrival time at the facility to the in-vehicle system 14A of the shuttle vehicle 14 and the facility system 16 (step S38).

Then, the transportation of the person being picked up or dropped off is actually started based on the delivered transportation route, and vital sign information during the transportation is notified to the cloud server 11 via the in-vehicle system 14A by the vital device 12 of the person being picked up or dropped off (step S41).
As a result, if the notified vital sign information is normal, the cloud server 11 continues the transportation as is, gets all passengers on board, and transports them to the facility.

As a result, when the vehicle arrives at the facility, the in-vehicle system 14A notifies the cloud server 11 that the vehicle has arrived at the facility and the transfer has been completed (step S39).
As a result, the cloud server 11 notifies the facility system 16 of the completion of the pickup and drop-off (step S40), and ends the process.

On the other hand, if the vital signs are detected to be abnormal based on the notification in step S41 (e.g., abnormal heart rate, abnormal blood pressure, abnormal decrease in blood oxygen concentration, etc.), an emergency notification is sent to the in-vehicle system 14A and the hospital system 15 (step S42).

As a result, the car navigation system of the in-vehicle system 14A notifies the driver to change the shuttle route to head to the hospital corresponding to the notified hospital system 15, and sets the destination to that hospital.

After the emergency transport is completed, the vehicle returns to the original route and, when it arrives at the facility, the in-vehicle system 14A notifies the cloud server 11 that it has arrived at the facility and the transport is complete (step S39).
The cloud server then notifies the facility system 16 of the completion of the pickup (step S40), and ends the process.

As described above, according to this embodiment, a more suitable pick-up/drop-off route can be set in advance the day before the pick-up/drop-off date, and on the day of the pick-up/drop-off date, a pick-up/drop-off route is set based on the most up-to-date vital signs of each person being picked up/drop-off, that is, by shortening the pick-up/drop-off time for people who are unwell or are predicted to become unwell, thereby preventing their health from deteriorating.
Furthermore, even if a person's health deteriorates during transportation, the transportation is performed in a state where the person can be transported immediately to the emergency destination, so a quick response is possible even in the unlikely event of an emergency.

The program executed by the transportation management device of this embodiment is provided in the form of an installable or executable file recorded on a computer-readable recording medium such as an optical recording medium such as a DVD (Digital Versatile Disk), a USB memory, or a semiconductor memory device such as an SSD (Solid State Disk).

The program executed by the transportation management device of this embodiment may be stored on a computer connected to a network such as the Internet and provided by downloading it via the network. The program executed by the transportation management device of this embodiment may be provided or distributed via a network such as the Internet.

The program for the transportation management device of this embodiment may also be configured to be provided by being pre-installed in a ROM or the like.

Although several embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These embodiments can be implemented in various other forms, and various omissions, substitutions, and modifications can be made without departing from the gist of the invention. These embodiments and their modifications are within the scope of the invention and its equivalents as set forth in the claims, as well as the scope and gist of the invention.

REFERENCE SIGNS LIST 10 Transportation management system 11 Cloud server 11A Vital sign acquisition unit 11A1 Emergency transport instruction unit 11B Transportation plan setting unit 11C Transportation route setting unit 11D Seat position setting unit 11E Driver determination unit 11F Exclusion information output unit 12, 13 Vital sign device 14 Transportation vehicle 14A In-vehicle system 15 Hospital system 16 Facility system 17 Map and traffic information server 23 Physical condition prediction database 24 Vehicle and driver database

Claims (18)

A vital information acquisition unit that acquires vital information from one or more persons to be picked up or dropped off via a network;
A transportation plan setting unit that predicts the health condition of the one or more transportation targets based on the acquired vital information, and sets a transportation plan when the one or more transportation targets include a transportation target who is in poor health or is expected to be in poor health;
a driver determination unit that determines a driver who drives with a small acceleration change as the driver of the shuttle vehicle based on the driving characteristics of each driver;
A transportation management device equipped with the above. The driving characteristics of the driver include
The frequency of occurrence of at least one of sudden acceleration, sudden deceleration, and sudden steering.
The transportation management device according to claim 1. the transportation plan setting unit sets the transportation plan so as to shorten a transportation time by a transportation vehicle for the person to be transported who is in poor health or the person to be transported who is expected to be in poor health ;
The transportation management device according to claim 1. the transportation plan setting unit sets the transportation plan so that the arrival time of the transportation vehicle at the destination for the transportation target person who is in poor health or the transportation target person who is expected to be in poor health is earlier than the arrival time of other transportation target persons who are transported at the same time.
The transportation management device according to any one of claims 1 to 3. The transportation plan setting unit includes a transportation route setting unit that sets the transportation route so that the transportation route passing through a place where the transportation target person who is in poor health or the transportation target person who is expected to be in poor health is dropped off is located in the first half of the transportation route compared to a place where other transportation targets are dropped off.
The transportation management device according to any one of claims 1 to 4. the transportation plan setting unit sets the transportation plan so that the pick-up time by the transportation vehicle for the person who is in poor health or the person who is expected to be in poor health is later than the pick-up time for other people who are picked up and dropped off at the same time;
The transportation management device according to any one of claims 1 to 5. The transportation plan setting unit includes a transportation route setting unit that sets the transportation route so that a place where the transportation target person who is in poor health or the transportation target person who is expected to be in poor health is picked up is located later in the transportation route than a place where other transportation targets are picked up.
The transportation management device according to any one of claims 1 to 6. The shuttle route setting unit sets the shuttle route in accordance with a shape of a road.
The transportation management device according to claim 5 or 7 . the pick-up/drop-off route setting unit sets the pick-up/drop-off route by giving priority to roads having a straight road shape over roads having sharp curves or tortuous roads;
The transportation management device according to claim 8. the pick-up/drop-off route setting unit sets the pick-up/drop-off route by giving priority to flat roads over slopes;
The transportation management device according to claim 8 or 9. The pick-up and drop -off route setting unit sets an emergency transport destination for the person to be picked up or dropped off who is in poor health or who is expected to be in poor health, and sets the pick-up and drop-off route that passes through the vicinity of the emergency transport destination.
The transportation management device according to any one of claims 8 to 10. A seat position setting unit is provided for setting a seat position in the shuttle vehicle where the person who is in poor health or who is expected to be in poor health can get on in a shorter time than other people who are being picked up and dropped off at the same time, or a seat position in the shuttle vehicle where the person can get off easily .
The transportation management device according to any one of claims 1 to 11. The vital sign acquisition unit acquires vital sign information of the person being picked up or dropped off via the network,
and an emergency transport instruction unit that prompts the transportation of the transportation target person to an emergency transport destination when the physical condition of the transportation target person deteriorates to a predetermined condition based on the vital information during the transportation.
The transportation management device according to any one of claims 1 to 12. An exclusion information output unit that notifies the driver to exclude the driver who is in poor health or who is expected to be in poor health from being picked up and dropped off.
The transportation management device according to any one of claims 1 to 13. The vital information includes at least one of body temperature, heart rate, blood pressure, blood glucose level, and blood oxygen concentration.
The transportation management device according to any one of claims 1 to 14. A vital sign device for measuring vital information of the person to be transported;
a transportation management device including: a vital acquisition unit that acquires vital information from the vital device via a network ; a transportation plan setting unit that predicts the health condition of one or more persons to be transported based on the acquired vital information, and sets a transportation plan if one or more of the persons to be transported is in poor health or is expected to be in poor health; and a driver determination unit that determines a driver who drives with a small acceleration change as the driver of the transportation vehicle based on the driving characteristics of each driver;
A transportation management system equipped with A transportation management method using a transportation management device that manages transportation of one or more transportation recipients,
A step in which a vital sign acquisition unit of the transportation management device acquires vital sign information from one or more transportation recipients via a network;
A transportation plan setting unit of the transportation management device predicts the physical condition of the one or more persons to be transported based on the acquired vital information, and sets a transportation plan when the one or more persons to be transported include a person who is in poor physical condition or a person who is expected to be in poor physical condition;
A process in which a driver determination unit of the transportation management device determines a driver who drives with a small acceleration change as the driver of the transportation vehicle based on the driving characteristics of each driver;
A transportation management method that includes: A program for controlling a transportation management device that manages transportation of one or more transportation recipients by a computer,
The computer,
A means for acquiring vital information from one or more persons to be picked up or dropped off via a network;
A means for predicting the physical condition of the one or more persons to be picked up and dropped off based on the acquired vital information, and setting a transportation plan when the one or more persons to be picked up and dropped off are in poor physical condition or are expected to be in poor physical condition;
A means for determining a driver who drives with a small change in acceleration as the driver of the shuttle vehicle based on the driving characteristics of each driver;
A program that makes it work.

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