JP7697266B2 - Information processing device, information processing method, and program - Google Patents

Description

The present disclosure relates to an information processing device, an information processing method, and a program.

Patent document 1 describes an automatic rental and return device for rental equipment such as rental cars that authenticates the identity of the person by comparing the facial photo information on an ID card with an actual photograph of the face. The automatic rental and return device described in patent document 1 issues a receipt with the details of the settlement printed on it when the rental key is returned and the specified rental fee is paid and settlement is completed.

JP 2002-203244 A JP 2018-190308 A

However, the technology described in Patent Document 1 has problems, such as the fact that fees related to rentals may not be properly settled.

In view of the above-mentioned problems, the objective of the present disclosure is to provide an information processing device, an information processing method, and a program that can properly settle rental fees.

In a first aspect of the present disclosure, an information processing device has an acquisition unit that acquires information indicating a period during which a medium for paying tolls on a toll road has been lent to a user, a control unit that determines a fee to be charged to the user based on information indicating the payment status of the toll read from the medium and the period, and an output unit that outputs information indicating that the fee has been paid when the fee determined by the control unit has been paid.

In addition, a second aspect of the present disclosure provides an information processing method that executes a process to obtain information indicating a period during which a medium for paying tolls on a toll road has been lent to a user, determine a fee to be charged to the user based on the period and information indicating the payment status of the toll read from the medium, and, when the determined fee has been paid, output information indicating that the fee has been paid.

In addition, in a third aspect of the present disclosure, a program is provided that causes an information processing device to execute a process of acquiring information indicating a period during which a medium for paying tolls on a toll road has been lent to a user, a process of determining a fee to be charged to the user based on the period and information indicating the payment status of the toll read from the medium, and a process of outputting information indicating that the fee has been paid when the determined fee has been paid.

In one aspect, rental fees can be properly settled.

FIG. 1 is a diagram illustrating an example of a configuration of an information processing device according to an embodiment. FIG. 1 is a diagram illustrating an example of a configuration of an information processing system according to an embodiment. FIG. 2 is a diagram illustrating an example of a hardware configuration of an information processing device according to an embodiment. FIG. 2 is a diagram illustrating an example of a configuration of a lending/return terminal according to the embodiment. 11 is a flowchart illustrating an example of a rental process of the information processing device according to the embodiment. FIG. 4 is a diagram illustrating an example of a user DB according to the embodiment. FIG. 2 is a diagram illustrating an example of a lending DB according to the embodiment. FIG. 4 is a diagram showing an example of a display screen of a lending/return terminal according to the embodiment; 11 is a flowchart illustrating an example of a return process of the information processing device according to the embodiment. FIG. 4 is a diagram showing an example of a display screen of a lending/return terminal according to the embodiment; FIG. 2 is a diagram showing an example of an ETC card DB according to the embodiment.

The principles of the present disclosure are described with reference to several exemplary embodiments. It should be understood that these embodiments are provided for illustrative purposes only, to aid those skilled in the art in understanding and practicing the present disclosure, without implying any limitation on the scope of the disclosure. The disclosure described herein may be implemented in various ways other than those described below.

In the following description and claims, unless otherwise defined, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this disclosure belongs.

Hereinafter, an embodiment of the present invention will be described with reference to the drawings.
(Embodiment 1)
<Configuration>
The configuration of an information processing device 10 according to an embodiment will be described with reference to Fig. 1. Fig. 1 is a diagram showing an example of the configuration of the information processing device 10 according to an embodiment. The information processing device 10 has an acquisition unit 11, a control unit 12, and an output unit 13. Each of these units may be realized by cooperation between one or more programs installed in the information processing device 10 and hardware such as a processor 101 and a memory 102 of the information processing device 10.

The acquisition unit 11 acquires various information from a storage unit within the information processing device 10 and from external devices. The acquisition unit 11 acquires information indicating the period during which an ETC (Electronic Toll Collection System) card (an example of a "medium for paying tolls on toll roads") has been lent to a user. For example, in the case where an ETC card is lent in conjunction with the rental of a rental car (rented vehicle), the period during which the ETC card is lent to a user can also be referred to as the period during which the rental car is lent. Toll roads may include, for example, national expressways, urban expressways, general toll roads, toll bridges, and toll ferry facilities.

The control unit 12 performs various processes for providing a rental car (rented vehicle) rental service based on the information acquired by the acquisition unit 11. The control unit 12 determines the fee to be charged to the user based on, for example, information indicating the toll payment status read from the ETC card and the period for which the ETC card has been lent to the user. Note that the information indicating the toll payment status read from the ETC card may include, for example, data (records) of a combination of the date and time of passage, the passage section, and the toll.

The output unit 13 outputs various information according to instructions from the control unit 12. For example, when the fee determined by the control unit 12 is paid by the user, the output unit 13 outputs information indicating that the fee has been paid.

(Embodiment 2)
Next, the configuration of the information processing system 1 according to the embodiment will be described with reference to FIG.
<System Configuration>
Fig. 2 is a diagram showing an example of the configuration of an information processing system 1 according to an embodiment. In the example of Fig. 2, the information processing system 1 has an information processing device 10, a lending/return terminal 20, a clerk terminal 30, and a user terminal 40. In the example of Fig. 2, the information processing device 10, the lending/return terminal 20, the clerk terminal 30, and the user terminal 40 are connected so as to be able to communicate with each other via a network N. Note that the numbers of the information processing devices 10, the lending/return terminals 20, the clerk terminals 30, and the user terminals 40 are not limited to the example of Fig. 2.

Examples of the network N include, for example, the Internet, a mobile communication system, a wireless LAN (Local Area Network), a LAN, and a bus. Examples of the mobile communication system include, for example, a fifth generation mobile communication system (5G), a fourth generation mobile communication system (4G), and a third generation mobile communication system (3G).

The information processing device 10 is, for example, a device such as a server, a cloud, a personal computer, or a smartphone. The information processing device 10 provides various services, such as rental cars, to the user.

The rental/return terminal 20 is a terminal that is installed, for example, in a rental car company's store. The rental/return terminal 20 accepts input of various information from the user when the user rents and returns a rental car. This, for example, can reduce the workload of store staff. In addition, for example, the user can more easily complete various procedures when renting and returning a rental car.

The clerk terminal 30 is, for example, a terminal such as a tablet, a personal computer, or a smartphone. The clerk terminal 30 is used, for example, by a clerk at a rental car company's store. The clerk terminal 30 displays, for example, information obtained from the information processing device 10 and the rental/return terminal 20.

The user terminal 40 is, for example, a terminal such as a tablet, a personal computer, or a smartphone. The user terminal 40 is used, for example, by a user who uses a rental car service. The user terminal 40, for example, accepts an operation to reserve a rental car from the user and registers the reservation in the information processing device 10.

<Hardware configuration of information processing device 10>
Fig. 3 is a diagram showing an example of a hardware configuration of an information processing device 10 according to an embodiment. In the example of Fig. 3, the information processing device 10 (computer 100) includes a processor 101, a memory 102, and a communication interface 103. These units may be connected by a bus or the like. The memory 102 stores at least a part of a program 104. The communication interface 103 includes an interface required for communication with other network elements.

When the program 104 is executed by the processor 101, the memory 102, and the like in cooperation with each other, the computer 100 performs at least some processing of the embodiments of the present disclosure. The memory 102 may be of any type suitable for a local technology network. The memory 102 may be, as a non-limiting example, a non-transitory computer-readable storage medium. The memory 102 may also be implemented using any suitable data storage technology, such as semiconductor-based memory devices, magnetic memory devices and systems, optical memory devices and systems, fixed memory, and removable memory. Although only one memory 102 is shown in the computer 100, there may be several physically different memory modules in the computer 100. The processor 101 may be of any type. The processor 101 may include one or more of a general-purpose computer, a special-purpose computer, a microprocessor, a digital signal processor (DSP), and a processor based on a multi-core processor architecture, as a non-limiting example. The computer 100 may have multiple processors, such as application-specific integrated circuit chips that are time-slaved to a clock that synchronizes the main processor.

Embodiments of the present disclosure may be implemented in hardware or special purpose circuits, software, logic, or any combination thereof. Some aspects may be implemented in hardware, while other aspects may be implemented in firmware or software that may be executed by a controller, microprocessor, or other computing device.

The present disclosure also provides at least one computer program product tangibly stored on a non-transitory computer-readable storage medium. The computer program product includes computer-executable instructions, such as instructions included in program modules, that execute on a target real or virtual processor device to perform the processes or methods of the present disclosure. Program modules include routines, programs, libraries, objects, classes, components, data structures, etc. that perform particular tasks or implement particular abstract data types. The functionality of the program modules may be combined or divided among program modules as desired in various embodiments. The machine-executable instructions of the program modules may be executed in local or distributed devices. In a distributed device, the program modules may be located in both local and remote storage media.

Program codes for carrying out the methods of the present disclosure may be written in any combination of one or more programming languages. These program codes are provided to a processor or controller of a general purpose computer, a special purpose computer, or other programmable data processing apparatus. When the program code is executed by the processor or controller, the functions/operations in the flowcharts and/or implementing block diagrams are performed. The program code may be executed entirely on the machine, partly on the machine, as a stand-alone software package, partly on the machine and partly on a remote machine, or entirely on a remote machine or server.

The program can be stored and supplied to the computer using various types of non-transitory computer-readable media. Non-transitory computer-readable media include various types of tangible recording media. Examples of non-transitory computer-readable media include magnetic recording media, magneto-optical recording media, optical disk media, semiconductor memory, etc. Magnetic recording media include, for example, flexible disks, magnetic tapes, hard disk drives, etc. Magneto-optical recording media include, for example, magneto-optical disks, etc. Optical disk media include, for example, Blu-ray disks, CD (Compact Disc)-ROM (Read Only Memory), CD-R (Recordable), CD-RW (ReWritable), etc. Semiconductor memories include, for example, solid-state drives, mask ROMs, PROMs (Programmable ROMs), EPROMs (Erasable PROMs), flash ROMs, RAMs (Random Access Memory), etc. The program may also be supplied to the computer by various types of temporary computer-readable media. Examples of temporary computer-readable media include electrical signals, optical signals, and electromagnetic waves. The temporary computer-readable medium can provide the program to the computer via a wired communication path, such as an electric wire or optical fiber, or via a wireless communication path.

<Configuration of lending/returning terminal 20>
Fig. 4 is a diagram showing an example of the configuration of the lending/return terminal 20 according to the embodiment. In the example of Fig. 4, the lending/return terminal 20 has a two-dimensional barcode reader 21, a driver's license reader 22, a camera 23, a payment device 24, a printer 25, an ETC card reader 26, and a touch panel display 27. In addition, a computer 28 (not shown) is provided behind the touch panel display 27. The touch panel display 27 and the computer 28 may be an integrated device (e.g., a tablet).

The payment device 24 may have a function to read information on a two-dimensional barcode displayed on a user terminal 40 such as a credit card or a smartphone, and make a payment using a server of a cashless payment business operator. The payment device 24 may also have a function to make a payment in cash, for example.

<Processing>
<< Loan Processing >>
Next, an example of processing when a rental car is rented out by the information processing device 10 according to the embodiment will be described with reference to Fig. 5 to Fig. 8. Fig. 5 is a flowchart showing an example of a rental processing by the information processing device 10 according to the embodiment. Fig. 6 is a diagram showing an example of a user DB 601 according to the embodiment. Fig. 7 is a diagram showing an example of a rental DB 701 according to the embodiment. Fig. 8 is a diagram showing an example of a display screen of the rental/return terminal 20 according to the embodiment.

The information processing device 10 may accept reservations for rental cars or the like from users at a reservation website for rental cars or the rental/return terminal 20. When the information processing device 10 accepts a reservation from a user terminal 40, it may deliver to the user terminal 40 a two-dimensional barcode in which the rental ID is encoded or a character string of the reservation ID.

In step S101, the information processing device 10 confirms the details of the loan application (reservation) from the user. Here, for example, when a loan ID is read by the two-dimensional barcode reader 21 of the loan/return terminal 20, the information processing device 10 may obtain the reservation details registered in the user DB (Database) 601 and the loan DB 701 based on the loan ID. Then, the information processing device 10 may display the user's reservation details on the loan/return terminal 20 and cause the loan/return terminal 20 to accept a confirmation operation from the user.

In the example of FIG. 6, user DB 601 records user information, rental history, and privilege information in association with a user ID. The user ID is identification information of the user. The user information is various information related to the user. For example, the user information may include the user's name, address, date of birth, driver's license number, etc. The rental history is a history of the user renting a car or the like. The rental history may include a rental ID, which is identification information for the rental. The privilege information is information indicating the privileges granted to the user.

In the example of Figure 7, the loan DB 701 records the loan status, user ID, and loan details in association with the loan ID. The loan status is the loan status. The loan status may include states such as "not yet loaned," "loaned," and "returned."

The rental details may include information such as the ETC card ID, vehicle ID, vehicle type, departure store, scheduled rental date and time, rental date and time, return store, scheduled return date and time, and return date and time. The ETC card ID is identification information of the ETC card rented to the user. When renting an ETC card from a user, the ETC card ID may be the ETC card ID of an ETC card selected by the information processing device 10 or a store clerk from the ETC cards available for rental at the store where the user picks up the rental car.

The vehicle ID is identification information of the rental car rented to the user. The vehicle ID may be the vehicle ID of the rental car selected by the information processing device 10 based on the vehicle type and departure store specified by the user. The departure store is the store of the rental car company where the user rents the rental car. The scheduled rental date and time is the scheduled date and time when rental of the rental car, etc. will start. The rental date and time is the date and time when rental of the rental car, etc. will start. The return store is the store of the rental car company where the user returns the rental car. The scheduled return date and time is the scheduled date and time when rental of the rental car, etc. will end. The return date and time is the date and time when rental of the rental car, etc. will end. The departure store, scheduled rental date and time, return store, and scheduled return date and time may be specified by the user when reserving the rental car, etc.

In the example of FIG. 8, the information processing device 10 displays information such as the user's name, the planned rental date and time, the planned return date and time, the departure store, the type of vehicle, and the fact that an ETC card will be rented, in area 802 of the display screen 801 of the rental/return terminal 20. When the user presses the "Next" button 803, the following process is executed.

Next, the information processing device 10 performs identity verification of the user (step S102). Here, the information processing device 10 may verify the identity of the user by comparing the facial image of the user captured by the camera 23 of the rental/return terminal 20 with the facial image of the driver's license read by the driver's license reader 22 of the rental/return terminal 20. This makes it possible to verify the identity of a user who comes to pick up a rental car or the like. Note that the information processing device 10 can, for example, perform the facial image verification using known technology.

Then, the information processing device 10 bills the user for the rental fee (step S103). Here, the information processing device 10 calculates the rental fee based on the user's rental details recorded in the rental DB 701. The information processing device 10 then displays information indicating the calculated rental fee on the rental/return terminal 20. The rental fee may include, for example, a handling fee for renting an ETC card, insurance premiums, etc. The rental fee may also include the fees for products rented or sold at the rental store, such as child seats, baby seats, travel brochures, etc.

Then, the information processing device 10 receives payment of the rental fee (step S104). Here, the information processing device 10 receives the rental fee from the user based on information from the payment device 24 of the rental/return terminal 20.

Next, the information processing device 10 outputs information indicating that the rental contract has been completed (step S105). Here, the information processing device 10 may cause the printer 25 of the rental/return terminal 20 to print a rental certificate. The information processing device 10 may also transmit data of the rental certificate to the user terminal 40.

The user may receive the rental car key and ETC card from a store clerk at the store where the rental/return terminal 20 is installed by presenting the rental certificate that the user received to the store clerk. The rental car may also be parked in the store's parking lot.

Next, the information processing device 10 records the rental details (step S106). Here, the information processing device 10 records the rental date and time, etc. in the rental DB 701.

<<Return Processing>>
Next, an example of processing when a rental car is returned by the information processing device 10 according to the embodiment will be described with reference to Fig. 9 to Fig. 11. Fig. 9 is a flowchart showing an example of return processing by the information processing device 10 according to the embodiment. Fig. 10 is a diagram showing an example of a display screen of the rental/return terminal 20 according to the embodiment. Fig. 11 is a diagram showing an example of an ETC card DB 1101 according to the embodiment.

In step S201, the information processing device 10 confirms the loan details to the user. Here, for example, when the loan ID is read by the two-dimensional barcode reader 21 of the loan/return terminal 20, the information processing device 10 may obtain the loan details registered in the user DB 601 and the loan DB 701 based on the loan ID. Then, the information processing device 10 may display the user's loan details on the loan/return terminal 20 and cause the loan/return terminal 20 to accept a confirmation operation from the user.

The information processing device 10 also refers to the lending details registered in the lending DB 701 to determine whether or not an ETC card has been lent to the user. If an ETC card has not been lent to the user, the information processing device 10 does not turn on the power to the ETC card reader 26 of the lending/return terminal 20. On the other hand, if an ETC card has been lent to the user, the information processing device 10 turns on the power to the ETC card reader 26 of the lending/return terminal 20. This makes it possible to, for example, conserve power in the lending/return terminal 20.

Next, the information processing device 10 determines the usage fee for the ETC card, etc., by the user based on the information read from the ETC card (step S202). Here, the information processing device 10 calculates the fee for a rental car, etc., based on the rental details of the user recorded in the rental DB 701.

The information processing device 10 also displays a display screen on the lending/return terminal 20, as shown in FIG. 10, that prompts the user to insert the ETC card into the ETC card reader 26. In the example of FIG. 10, the information processing device 10 displays an image in area 1002 of the display screen 1001 of the lending/return terminal 20 that prompts the user to set the ETC card in the ETC card reader 26. When the user presses the "Next" button 1003, the following process is executed.

Then, the information processing device 10 bills the user for the usage fee of the ETC card, etc. (step S203). Here, the information processing device 10 determines the fee to be billed to the user based on the information indicating the payment status of the tolls read from the ETC card and the period during which the ETC card was lent to the user. In this case, the information processing device 10 may determine the total amount of the tolls during the period during which the ETC card was lent to the user, out of one or more tolls read from the ETC card, as the amount to be billed to the user.

In addition, when the user sets (places) the ETC card in the ETC card reader 26, the information processing device 10 may operate a fixing mechanism that fixes the ETC card in the ETC card reader 26 until the fee to be charged to the user is determined. This can reduce, for example, the user removing the ETC card from the ETC card reader 26 before the information reading from the ETC card is completed. This can reduce the number of times that the fee for using the ETC card is not charged. In this case, for example, when the "Next" button 1003 in FIG. 10 is pressed by the user, the information processing device 10 may activate the fixing mechanism of the ETC card reader 26 (for example, an electronic lock that fixes the cover of the ETC card removal port so that it cannot be opened).

The information processing device 10 may also display on the rental/return terminal 20 the route traveled by the rental car during the period in which the ETC card was lent to the user, and the location (position) where the toll was paid, read from the ETC card, superimposed on a map. This allows, for example, the user to easily recognize whether or not the toll was paid by him/her using the ETC card. In this case, the information processing device 10 may obtain, for example, information on the history of the route traveled by the rental car from the car navigation device of the rental car lent to the user, via wireless communication, etc.

Then, the information processing device 10 receives payment for the usage fee of the ETC card, etc. (step S204). Here, the information processing device 10 receives payment from the user for the total amount of the fee for the rental car, etc. and the usage fee for the ETC card, etc., via the payment device 24 of the rental/return terminal 20.

Then, the information processing device 10 outputs information (receipt data) indicating that the fee for the ETC card or the like has been paid (step S205). Here, the information processing device 10 may transmit the receipt data to the store clerk terminal 30 of the store where the ETC card was returned by the user. The information processing device 10 may also cause the printer 25 of the lending/returning terminal 20 to print the receipt data.

In addition, if the route traveled by a rental car rented to a user during the period the ETC card was rented to the user does not match the travel date and time and travel section read from the ETC card, the information processing device 10 may output information indicating that fact. This can reduce the occurrence of missed charges for the use of the ETC card, for example, when the user removes the ETC card from the ETC card reader 26 before the information from the ETC card has been completely read. In this case, for example, if there is a toll gate on the route traveled by the rental car and the ETC card does not have a record of the payment history at that toll gate, the information processing device 10 may output a message indicating that fact.

The user may present the printed receipt to a clerk at the store where the rental/return terminal 20 is installed and return the rental car key and ETC card to the clerk. The user may also return (post or store) the rental car key and ETC card in a return device such as a return box. The rental car may also be parked in the parking lot of the store.

Then, the information processing device 10 records the return details (step S206). Here, the information processing device 10 records the return date and time in the rental DB 701. The information processing device 10 also records the history of payments made using the ETC card in the ETC card DB 1101.

In the example of FIG. 11, ETC card DB 1101 records a payment history (an example of "information indicating the payment status of tolls") in association with a pair of an ETC card ID and a user ID. The ETC card ID and user ID may be recorded by information processing device 10 when the ETC card is lent to a user. In the example of FIG. 11, the payment history includes a pair (record) of information indicating the payment date and time, the entrance toll gate, the exit toll gate, and the toll. Note that the data combining the information on the entrance toll gate and the information on the exit toll gate is an example of information on the travel section.

When the toll road operator returns electronic money equivalent to at least a portion of the toll paid during the period when the ETC card was lent to the user to the rental car operator, the information processing device 10 may grant a privilege to the user according to the amount of the returned electronic money. In this way, for example, when the toll road operator provides a service such as a discount when the use of the ETC card meets certain conditions, the discount amount can be returned to one or more users who have made the use of the ETC card meet the certain conditions. Therefore, for example, when electronic money equivalent to at least a portion (e.g., 20%) of the toll is returned at a later date as a result of passing through a certain section multiple times during a certain time period on a weekday, a privilege can be granted to each user who passed through the certain section.

In this case, the information processing device 10 may grant points (e.g., 1 point is worth 1 yen) in an amount corresponding to the amount of electronic money refunded by the toll road operator, and the points may be available to the user when paying the next rental car service fee. The information processing device 10 may also allow the points to be exchanged at a predetermined ratio for points for various payment services available on the user terminal 40, etc.

(Example of determining the ETC card to be lent to a user)
The information processing device 10 may determine the ETC card to be lent to the user based on the history of the driving route of the user's past rentals and the payment history of each ETC card. This may improve the probability that the current rental meets a predetermined condition for receiving a rebate or the like from a toll road operator. In this case, the information processing device 10 may predict (infer) the user's driving route for the current rental based on the history of the user's driving routes for the past rentals, for example, by using AI. Then, the information processing device 10 may determine, as the ETC card to be lent to the user, an ETC card that meets a predetermined condition for receiving a rebate or the like from a toll road operator on the predicted driving route.

<Modification>
The information processing device 10 may be a device contained in one housing, but the information processing device 10 of the present disclosure is not limited to this. Each unit of the information processing device 10 may be realized by cloud computing configured by one or more computers, for example. In addition, the information processing device 10 and the lending/return terminal 20 or the clerk terminal 30 may be housed in the same housing and configured as an integrated information processing device. In addition, at least a part of the processing of each functional unit of the information processing device 10 may be executed by the lending/return terminal 20 or the clerk terminal 30. Such information processing devices 10 are also included as examples of the "information processing device" of the present disclosure.

The present invention is not limited to the above embodiment, and can be modified as appropriate without departing from the spirit and scope of the invention.

A part or all of the above-described embodiments can be described as, but is not limited to, the following supplementary notes.
[Appendix 1]
an acquisition unit that acquires information indicating a period during which a medium for paying a toll on a toll road has been lent to a user;
a control unit that determines a fee to be charged to the user based on the information indicating the payment status of the toll read from the medium and the period;
an output unit that outputs information indicating that the fee determined by the control unit has been paid, when the fee has been paid;
An information processing device having the above configuration.
[Appendix 2]
The control unit is
If the medium is lent to the user, activating a reading device for reading information recorded on the medium;
If the medium has not been lent to the user, a reading device for reading information recorded on the medium is not started.
2. The information processing device according to claim 1.
[Appendix 3]
The control unit is
when the medium is placed in a medium reading device by the user, a fixing mechanism is operated to fix the medium in the medium reading device until a fee to be charged to the user is determined;
3. The information processing device according to claim 1 or 2.
[Appendix 4]
The control unit is
If the route traveled by the rental vehicle rented to the user during the period does not match the travel date and time and travel section read from the medium, output information indicating that fact.
4. The information processing device according to claim 1 .
[Appendix 5]
The control unit is
displaying, on a map, the route traveled by the rental vehicle rented to the user during the period and the location where the toll was paid, which was read from the medium;
5. The information processing device according to claim 1 .
[Appendix 6]
The control unit is
When electronic money equivalent to at least a part of the toll fee during the period in which the medium is lent to the user is returned from the toll road operator to the operator lending the medium, a privilege corresponding to the amount of the returned electronic money is given to the user.
6. The information processing device according to claim 1 .
[Appendix 7]
The output unit is
when the fee determined by the control unit has been paid, outputting information indicating that the fee has been paid by at least one of transmitting the information to a terminal in the store where the medium was returned by the user and printing the information.
7. The information processing device according to claim 1 .
[Appendix 8]
The control unit is
determining a medium to be rented to the user from among the media based on a route traveled by the rented vehicle rented to the user before the period and information indicating a payment status of the toll of a toll road read from each medium for paying the toll before the period;
8. The information processing device according to claim 1 .
[Appendix 9]
Acquire information indicating a period during which a medium for paying a toll on a toll road has been rented to a user;
determining a fee to be charged to the user based on the information indicating the payment status of the toll read from the medium and the period;
The information processing method executes a process of outputting information indicating that the fee has been paid when the determined fee has been paid.
[Appendix 10]
In the information processing device,
A process of acquiring information indicating a period during which a medium for paying tolls on a toll road has been lent to a user;
determining a fee to be charged to the user based on the information indicating the payment status of the toll read from the medium and the period;
When the determined fee has been paid, outputting information indicating that the fee has been paid;
A program that executes the following.
[Appendix 11]
An information processing system having a terminal and an information processing device,
The information processing device includes:
an acquisition unit that acquires information indicating a period during which a medium for paying a toll on a toll road has been lent to a user;
a control unit that determines a fee to be charged to the user based on information indicating the payment status of the toll read from the medium by the terminal and the period;
an output unit that, when the fee determined by the control unit has been paid, causes the terminal to output information indicating that the fee has been paid;
An information processing system having the above configuration.
[Appendix 12]
The control unit is
If the medium is lent to the user, activating a reading device for reading information recorded on the medium;
If the medium has not been lent to the user, a reading device for reading information recorded on the medium is not started.
12. The information processing system according to claim 11.

Reference Signs List 1 Information Processing System 10 Information Processing Device 11 Acquisition Unit 12 Control Unit 13 Output Unit 20 Rental/Return Terminal 21 Two-dimensional Barcode Reader 22 Driver's License Reader 23 Camera 24 Payment Device 25 Printer 26 ETC Card Reader 27 Touch Panel Display 30 Store Staff Terminal 40 User Terminal

Claims (10)

an acquisition unit that acquires information indicating a period during which a medium for paying a toll on a toll road has been lent to a user;
a control unit that determines a fee to be charged to the user based on the information indicating the payment status of the toll read from the medium and the period;
an output unit that outputs information indicating that the fee has been paid when the fee determined by the control unit is paid from the user using a payment device ;
An information processing device having the above configuration. The control unit is
If the medium is lent to the user, activating a reading device for reading information recorded on the medium;
If the medium has not been lent to the user, a reading device for reading information recorded on the medium is not started.
The information processing device according to claim 1 . The control unit is
when the medium is placed in a medium reading device by the user, a fixing mechanism is operated to fix the medium in the medium reading device until a fee to be charged to the user is determined;
3. The information processing device according to claim 1 or 2. The control unit is
If the route traveled by the rental vehicle rented to the user during the period does not match the travel date and time and travel section read from the medium, output information indicating that fact.
The information processing device according to claim 1 . The control unit is
displaying, on a map, the route traveled by the rental vehicle rented to the user during the period and the location where the toll was paid, which was read from the medium;
The information processing device according to claim 1 . The control unit is
When electronic money equivalent to at least a part of the toll fee during the period in which the medium is lent to the user is returned from the toll road operator to the operator lending the medium, a privilege corresponding to the amount of the returned electronic money is given to the user.
The information processing device according to claim 1 . The output unit is
when the fee determined by the control unit has been paid, outputting information indicating that the fee has been paid by at least one of transmitting the information to a terminal in the store where the medium was returned by the user and printing the information.
The information processing device according to claim 1 . The control unit is
determining a medium to be rented to the user from among the media based on a route traveled by the rented vehicle rented to the user before the period and information indicating a payment status of the toll of a toll road read from each medium for paying the toll before the period;
The information processing device according to claim 1 . The computer
Acquire information indicating a period during which a medium for paying a toll on a toll road has been rented to a user;
determining a fee to be charged to the user based on the information indicating the payment status of the toll read from the medium and the period;
The information processing method executes a process of outputting information indicating that the fee has been paid when the determined fee is paid from the user using a payment device . In the information processing device,
A process of acquiring information indicating a period during which a medium for paying tolls on a toll road has been lent to a user;
determining a fee to be charged to the user based on the information indicating the payment status of the toll read from the medium and the period;
a process of outputting information indicating that the fee has been paid when the payment of the determined fee has been received from the user using a payment device ;
A program that executes the following.

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