JP7697658B2 - Information processing system, information processing method, and program - Google Patents

Description

The present invention relates to an information processing system, an information processing method, and a program.

In recent years, a nutritional consultation system has been disclosed that can perform nutritional diagnosis and dietary therapy based on individual attributes such as height, weight, age, health condition, and data related to diet and behavior (Patent Document 1).

Japanese Patent Application Publication No. 7-64963

However, the above conventional technology is based on the assumption that users will not receive guidance from a doctor or nutritionist, and so there is a problem in that it cannot meet the needs of users who want more detailed guidance and support.

In consideration of the above circumstances, the present invention provides technology that can introduce users to registered dietitians or nutritionists who are suitable for online lifestyle guidance, thereby helping to resolve the health or beauty concerns of users and providing registered dietitians and nutritionists with employment opportunities that allow them to utilize their abilities.

According to one aspect of the present invention, an information processing system is provided. The information processing system is configured to execute the following steps. In a first reception step, the system is configured to receive the results of a score given to a test given to a registered dietitian or nutritionist. The test is a test to measure suitability for online lifestyle guidance. In a determination step, a determination is made as to whether or not the registered dietitian or nutritionist can be registered as a lifestyle habit instructor based on the score and preset judgment criteria information. In a registration step, if it is determined that the registered dietitian or nutritionist can be registered, the registered dietitian or nutritionist is registered as a lifestyle habit instructor.

According to the present disclosure, it is possible to provide a technology that can introduce users to registered dietitians or nutritionists who are suitable for online lifestyle guidance, thereby helping to resolve the health or beauty concerns of users and providing registered dietitians and nutritionists with employment opportunities that allow them to utilize their abilities.

1 is a configuration diagram illustrating an information processing system 1 according to an embodiment of the present invention. FIG. 2 is a block diagram showing a hardware configuration of an information processing device 3. 2 is a block diagram showing functions realized by a control unit 33 and the like in an information processing device 3 according to the first embodiment. FIG. 13 is an example of the determination criteria information SM stored in advance in the storage unit 32. 1 is a screen displayed on a user terminal 21 and is an example of a health and beauty related item specification screen 4. 1 is a screen displayed on a user terminal 21 and is an example of a basic information input screen 5. 1 is a screen displayed on a user terminal 21 and is an example of a data link screen 6 . 13 is an example of the reference data 7 pre-stored in the storage unit 32. 13 is an example of reference information 8 pre-stored in the storage unit 32. 11 is a screen displayed on a user terminal 21 and is an example of first display information 9 . 1 is a screen displayed on a user terminal 21 and is an example of a profile display screen 10. 13 is a screen displayed on the user terminal 21 and is an example of second display information 11 . 13 is a screen displayed on the user terminal 21 and is an example of third display information 12 . 13 is a screen displayed on the user terminal 21 and is an example of fourth display information 13. 1 is a screen displayed on the user terminal 21 and is an example of a progress confirmation screen 14. 1 is an activity diagram showing an example of the flow of information processing executed by the information processing system 1. FIG.

The following describes embodiments of the present invention with reference to the drawings. The various features shown in the following embodiments can be combined with each other.

The program for realizing the software appearing in this embodiment may be provided as a non-transitory computer-readable recording medium, or may be provided so that it can be downloaded from an external server, or may be provided so that the program is started on an external computer and its functions are realized on a client terminal (so-called cloud computing).

In this embodiment, a "unit" may include, for example, a combination of hardware resources implemented by a circuit in the broad sense and software information processing that can be specifically realized by these hardware resources. In addition, this embodiment handles various types of information, which may be represented, for example, by physical values of signal values representing voltage and current, high and low signal values as a binary bit collection consisting of 0 or 1, or quantum superposition (so-called quantum bits), and communication and calculations may be performed on a circuit in the broad sense.

In the broad sense, a circuit is a circuit realized by at least appropriately combining a circuit, circuitry, a processor, and memory. In other words, it includes application specific integrated circuits (ASICs), programmable logic devices (e.g., simple programmable logic devices (SPLDs), complex programmable logic devices (CPLDs), and field programmable gate arrays (FPGAs)), etc.

1. Hardware Configuration In this section, the hardware configuration of the first embodiment (hereinafter, referred to as the present embodiment) will be described.

1.1 Information Processing System 1
1 is a configuration diagram showing an information processing system 1 according to this embodiment. The information processing system 1 includes a user terminal 21, a lifestyle habit instructor terminal 22, a service provider terminal 23, and an information processing device 3, which are connected via a network. These components will be further described. Here, a system exemplified as the information processing system 1 is made up of one or more devices or components. Therefore, even the information processing device 3 alone is an example of a system.

1.2 User terminal 21
The user terminal 21 has a communication unit, a storage unit, a control unit, a display unit, an input unit, and an imaging unit, and these components are electrically connected via a communication bus inside the user terminal 21. Descriptions of the communication unit, storage unit, and control unit are omitted because they are substantially similar to the communication unit 31, storage unit 32, and control unit 33 in the information processing device 3.

The display unit may be, for example, included in the housing of the user terminal 21, or may be externally attached. The display unit displays a screen of a graphical user interface (GUI) that can be operated by the user. It is preferable that such a display unit is implemented by using display devices such as a CRT display, a liquid crystal display, an organic EL display, and a plasma display depending on the type of the user terminal 21. Here, the display unit is described as being included in the housing of the user terminal 21.

The input unit may be included in the housing of the user terminal 21, or may be externally attached. For example, the input unit may be implemented as a touch panel integrated with the display unit. A touch panel allows the user to input tapping, swiping, and the like. Of course, a switch button, a mouse, a QWERTY keyboard, and the like may be used instead of a touch panel. That is, the input unit accepts operation inputs made by the user. The input is transferred as a command signal via a communication bus to the control unit, and the control unit can execute predetermined control or calculations as necessary.

The imaging unit is a so-called vision sensor (camera) that is configured to capture information of the outside world. The imaging unit is configured to generate image data by capturing an image of a subject. The imaging unit is connected to a communication unit 31 in the information processing device 3 (described later) via a network, and is configured to be able to transfer captured image data to the information processing device 3.

1.3 Lifestyle instructor terminal 22
The description of the lifestyle instructor terminal 22 is omitted since it is substantially the same as that of the user terminal 21 described above.

1.4 Service provider terminal 23
The explanation of the service provider terminal 23 is omitted since it is substantially the same as that of the user terminal 21 described above.

1.5 Information processing device 3
2 is a block diagram showing a hardware configuration of the information processing device 3. The information processing device 3 includes a communication unit 31, a storage unit 32, and a control unit 33, and these components are electrically connected via a communication bus 30 inside the information processing device 3. Each component will be further described.

The communication unit 31 is preferably a wired communication means such as USB, IEEE 1394, Thunderbolt, wired LAN network communication, etc., but may also include wireless LAN network communication, mobile communication such as 3G/LTE/5G, Bluetooth (registered trademark) communication, etc. as necessary. In other words, it is more preferable that the communication unit 31 is implemented as a collection of multiple communication means. In other words, the information processing device 3 communicates various information with the user terminal 21, lifestyle habit instructor terminal 22, and service provider terminal 23 via the communication unit 31 and the network.

The storage unit 32 stores various information defined by the above description. The storage unit 32 may be implemented, for example, as a storage device such as a solid state drive (SSD) that stores various programs related to the information processing device 3 executed by the control unit 33, or as a memory such as a random access memory (RAM) that stores temporarily required information (arguments, arrays, etc.) related to the program's calculations. The storage unit 32 may also be a combination of these. In particular, the storage unit 32 stores the judgment criteria information SM, the reference data 7, the reference information 8, or programs for generating these. The storage unit 32 also stores various programs related to the information processing device 3 executed by the control unit 33.

The control unit 33 processes and controls the overall operation related to the information processing device 3. The control unit 33 is, for example, a central processing unit (CPU) not shown. The control unit 33 realizes various functions related to the information processing device 3 by reading out a predetermined program stored in the storage unit 32. In other words, the various functions related to the information processing device 3 can be executed as each functional unit included in the control unit 33 by specifically realizing information processing by the software stored in the storage unit 32 by the control unit 33, which is an example of hardware. Each functional unit will be described in more detail in the next section. Note that the control unit 33 is not limited to being a single unit, and may be implemented to have multiple control units 33 for each function. The control unit 33 may also be a combination of multiple control units.

2. Functional Configuration In this section, the functional configuration of the present embodiment will be described. As described above, various functions related to the information processing device 3 can be executed as each functional unit included in the control unit 33 by specifically implementing information processing by software stored in the storage unit 32 by the control unit 33, which is an example of hardware.

Fig. 3 is a block diagram showing functions realized by the control unit 33 and the like in the information processing device 3 according to the first embodiment. Specifically, the information processing device 3, which is an example of the information processing system 1, includes a reception unit 331, a determination unit 332, a registration unit 333, an identification unit 334, a setting unit 335, an analysis unit 336, a management unit 337, and a generation unit 338.

The reception unit 331 is configured to receive various information. The reception unit 331, which is an example of a first reception unit, is configured to receive, as a first reception step, the results of a test given to a registered dietitian or a nutritionist. The reception unit 331, which is an example of a second reception unit, is configured to receive, as a second reception step, from the user, the current state data PD and the goal data GD of the user regarding the health and beauty related item I specified by the user. The reception unit 331, which is an example of a third reception unit, is configured to receive, as a third reception step, information on the exclusive lifestyle habit instructor EL selected by the user. The reception unit 331, which is an example of a fourth reception unit, is configured to receive image data of a meal from the user as a fourth reception step. The reception unit 331, which is an example of a fifth reception unit, is configured to receive, as a fifth reception step, a comment CE on the result of an analysis of the meal contents AR from the exclusive lifestyle habit instructor EL. Details will be described later.

The determination unit 332 is configured to determine various information. For example, as a determination step, the determination unit 332 is configured to determine whether or not a registered dietitian or nutritionist can be registered as a lifestyle habit instructor L. Details will be described later.

The registration unit 333 is configured to register various information. For example, in a registration step, the registration unit 333 is configured to register a registered dietitian or nutritionist who is determined to be able to be registered as a lifestyle habit instructor L. Details will be described later.

The identification unit 334 is configured to identify various information. For example, as an identification step, the identification unit 334 is configured to identify at least one dedicated lifestyle instructor candidate CL from among the multiple registered lifestyle instructors based on preset reference information 8. Details will be described later.

The setting unit 335 is configured to set various information. For example, the setting unit 335 is configured to set a task T for a predetermined period for the user as a setting step. Details will be described later.

The analysis unit 336 is configured to analyze various information. For example, the analysis unit 336 is configured to perform an analysis of the contents of a meal from the image data as an analysis step. Details will be described later.

The management unit 337 is configured to manage various types of information. The management unit 337, which is an example of a first management unit, is configured to manage, as a first management step, information about the user and information about the exclusive lifestyle instructor EL in association with each other. The management unit 337, which is an example of a second management unit, is configured to manage, as a second management step, the progress status TP of a task T for a predetermined period of time. Details will be described later.

The generating unit 338 is configured to generate various information. The generating unit 338, which is an example of a first generating unit, is configured to generate first display information 9 (see FIG. 10) as a first generating step. The generating unit 338, which is an example of a second generating unit, is configured to generate second display information 11 (see FIG. 12) as a second generating step. The generating unit 338, which is an example of a third generating unit, is configured to generate third display information 12 (see FIG. 13) as a third generating step. The generating unit 338, which is an example of a fourth generating unit, is configured to generate fourth display information 13 (see FIG. 14) as a fourth generating step. Details will be described later.

The display information may be the information itself that is generated in a manner that is visible to the user, such as a screen, an image, an icon, a message, etc., or it may be rendering information for displaying a screen, an image, an icon, a message, etc. on the display unit of the user terminal 21.

3. Information Processing Method In this section, an information processing method of the information processing system 1 described above will be described.

The figures referred to in this section are as follows. FIG. 4 is an example of the judgment criteria information SM pre-stored in the memory unit 32. FIG. 5 is a screen displayed on the user terminal 21, and is an example of the health and beauty related item specification screen 4. FIG. 6 is a screen displayed on the user terminal 21, and is an example of the basic information input screen 5. FIG. 7 is a screen displayed on the user terminal 21, and is an example of the data linkage screen 6. FIG. 8 is an example of the reference data 7 pre-stored in the memory unit 32. FIG. 9 is an example of the reference information 8 pre-stored in the memory unit 32. FIG. 10 is a screen displayed on the user terminal 21, and is an example of the first display information 9. FIG. 11 is a screen displayed on the user terminal 21, and is an example of the profile display screen 10. FIG. 12 is a screen displayed on the user terminal 21, and is an example of the second display information 11. FIG. 13 is a screen displayed on the user terminal 21, and is an example of the third display information 12. FIG. 14 is a screen displayed on the user terminal 21, and is an example of the fourth display information 13. FIG. 16 is an activity diagram showing an example of the flow of information processing executed by information processing system 1.

The following describes the flow of information processing executed by information processing system 1 with reference to the activity diagram in Figure 16.

First, the service provider conducts a test for registered dietitians or nutritionists who have applied for a lifestyle habit instructor position in the service proposed by the information processing system 1. Here, the test is a test to measure suitability for online lifestyle habit instruction. The format of the test is not particularly limited, and can be, for example, an interview test, a written test, a web test, a practical test, or a combination of these. After conducting the test, the service provider inputs the test score results using the service provider terminal 23 and transmits them to the information processing device 3 via the network (activity A001).

Then, the scoring results for the test given to the registered dietitian or nutritionist are received by the communication unit 31 in the information processing device 3, and then the first reception unit 331 accepts the scoring results (activity A001).

Next, the judgment unit 332 judges whether or not the registered dietitian or nutritionist should be registered as a lifestyle habit instructor L based on the scoring result and the preset judgment criteria information SM (see FIG. 4) stored in the memory unit 32 (activity A002).

The judgment criteria information SM shown in FIG. 4 is, for example, information that associates major items PI and minor items SI, which are evaluation items for suitability for online lifestyle guidance, with a score QC and a weighting value WV. Here, examples of major items PI include the level of specialized knowledge such as nutrition, communication skills, counseling skills, management skills, and Internet literacy. The weighting value WV is set, for example, based on the importance of the major items PI (activity A002).

The judgment unit 332 calculates a score by multiplying the results of the test given to the dietitian or nutritionist by a weighting value based on the judgment criteria information SM shown in FIG. 4. Next, the judgment unit 332 judges that the dietitian or nutritionist can be registered as a lifestyle habit instructor L, for example, if the score exceeds a predetermined standard value (activity A002).

Next, if it is determined that the dietitian or nutritionist can be registered, the registration unit 333 registers them as lifestyle habit instructor L. That is, the storage unit 32 in the information processing device 3 stores information related to the registration. Here, it is preferable that the information related to the registration is managed by the management unit 337. Furthermore, the information related to the registration is, for example, information in which profile information such as the name of the dietitian or nutritionist to be registered as lifestyle habit instructor L is associated with a registration number, etc. (activity A003).

Meanwhile, the user uses a browser on the user terminal 21 to access the URL of the service proposed by the information processing system 1. The service proposed by the information processing system 1 may be provided by a dedicated mobile application, in which case the user launches the application. After that, the control unit 33 in the information processing device 3 transmits the health and beauty related item specification screen 4 shown in FIG. 5 to the user terminal 21 via the communication unit 31 and the network (activity A004).

The health and beauty related item specification screen 4 shown in FIG. 5 is configured to enable the user to specify a health and beauty related item I. Here, the health and beauty related item I may consist of major items IL and minor items IS. Examples of major items IL of the health and beauty related items I include diet, skin care, prevention of lifestyle-related diseases, improvement of lifestyle-related diseases, anti-aging, etc. For example, minor items IS of the major item IL of diet include weight loss, body fat loss, muscle mass increase, etc. (activity A004).

As shown in FIG. 5, on the health and beauty related item specification screen 4, for example, when a major item IL of health and beauty related item I is selected, the minor items IS are expanded and displayed. Here, for example, if the user wants to succeed in dieting and has weight loss as a specific goal, the user can select "diet" as the major item IL as shown in the health and beauty related item specification screen 4 in FIG. 4, and check the check box CB corresponding to "I want to lose weight" among the minor items IS that are expanded and displayed (activity A004).

Furthermore, on the health and beauty related item specification screen 4 in FIG. 5, a text box TB is provided for each minor item IS for inputting goal data GD. Here, goal data GD is a target value for a specified index. For example, the goal data GD for the minor item IS of weight loss may include a goal weight and a time period for achieving the goal. As shown in FIG. 5, the user may input, for example, a goal weight of "52.0 kg" and a time period for achieving the goal of "4 months" as the goal data GD. After completing the input in this manner, the user may press button 41. (Activity A005).

When the user presses the button 41, information on the specified health and beauty related item I and the goal data GD are sent to the information processing device 3 via the network. Then, in the information processing device 3, the communication unit 31 receives the information on the health and beauty related item I and the goal data GD sent from the user terminal 21, and the second reception unit 331 receives the information on the health and beauty related item I and the goal data GD. Next, the information on the health and beauty related item I and the goal data GD are stored at least temporarily in the memory unit 32 in the information processing device 3. That is, the second reception unit 331 receives the user's goal data GD related to the health and beauty related item I specified by the user from the user. (Activity A005).

Then, the control unit 33 in the information processing device 3 transmits the basic information input screen 5 shown in FIG. 6 to the user terminal 21 via the communication unit 31 and the network. As shown in FIG. 6, in the basic information input screen 5, the user uploads a face image in the face photo field 51, inputs a name to be displayed to the lifestyle instructor L in the input field 52, inputs the date of birth, sex, height, and weight in the input field 53, and inputs other special notes in the input field 54. The user's weight input in the input field 53 corresponds to the user's current status data PD. Specifically, in the example shown in FIG. 6, the current status data PD is "60 kg". After the user has completed input in this manner, the user may press the button 55. (Activity A006).

When the user presses button 55, basic information including the user's current status data PD is transmitted to the information processing device 3 via the network. Then, in the information processing device 3, the communication unit 31 receives the basic information transmitted from the user terminal 21, and the second reception unit 331 receives the basic information. Next, the basic information is stored at least temporarily in the memory unit 32 in the information processing device 3 as user information. (Activity A006).

Then, the control unit 33 in the information processing device 3 transmits the data link screen 6 shown in FIG. 7 to the user terminal 21 via the communication unit 31 and the network. If the user has his/her own health check result sheet, the user presses the button 61 on the data link screen 6 in FIG. 7 to start up the imaging unit of the user terminal 21 and captures an image of the health check result sheet. The captured image is transmitted to the information processing device 3 via the network, and the control unit 33 extracts data related to predetermined indicators from the captured image as the user's current status data PD by character recognition processing using machine learning or the like. (Activity A006).

Next, the user selects an appropriate healthcare application that may be data linked from among those displayed in the application selection field 62 on the data linkage screen 6 in FIG. 7, and checks the corresponding check box CB. When the user has completed the operations related to the various data linkage settings, he or she presses the button 63 (activity A006).

When the user presses button 63, the data extracted from the health check result sheet and information on the healthcare application with which the data is linked are sent to the information processing device 3 via the network. Thereafter, in the information processing device 3, the communication unit 31 receives the data and information sent from the user terminal 21, and the second reception unit 331 accepts the data and information. The data and information are then stored, at least temporarily, in the memory unit 32 in the information processing device 3. (Activity A006).

As described above, the user's current status data PD regarding the health and beauty related item I specified by the user may be included in the basic information entered by the user and the data extracted from the health check result table, but from the standpoint of data reliability, it is preferable to give priority to the data extracted from the health check result table and use it as the current status data PD. In either case, the second reception unit 331 receives the user's current status data PD from the user (activity A006).

After the second reception unit 331 receives the current state data PD and the target data GD, the control unit 33 determines the goal achievement difficulty AD from the current state data PD and the target data GD. In detail, the goal achievement difficulty AD is determined from the current state data PD and the target data GD based on the reference data 7 (see FIG. 8) previously stored in the memory unit 32 (activity A007).

The reference data 7 shown in FIG. 8 is information that associates, for example, major items IL and minor items IS of health and beauty related items I with a deviation situation DD and a goal achievement difficulty AD. The deviation situation DD indicates the difference between the current situation and the goal. In the reference data 7 of FIG. 8, the deviation situation DD indicates the amount of weight loss or body fat percentage reduction required per month to achieve the goal. The goal achievement difficulty AD is determined based on the deviation situation DD and is expressed in five levels: A, B, C, D, and E (activity A007).

Here, the difficulty level of achieving a goal AD will be explained with a concrete example. In the example of the user described so far, the major item IL of the health and beauty related item I is "diet", the minor item IS is "want to lose weight", the target weight in the goal data GD is "52.0 kg", the goal achievement period is "4 months", and the current status data PD is "60 kg". Therefore, the amount of weight loss per month required to achieve the goal is "-2 kg/month". Therefore, the major item IL, minor item IS, and deviation status DD of the user correspond to the third row of the reference data 7 in Figure 8, so the difficulty level of achieving the goal AD of the user is defined as "B" (activity A007).

After the goal achievement difficulty AD is determined from the current state data PD and the goal data GD in this manner, the identification unit 334 identifies at least one dedicated lifestyle instructor candidate CL from among the multiple registered lifestyle instructors L, based on the goal achievement difficulty AD and pre-set reference information 8 (see FIG. 9) stored in the memory unit 32. Here, the reference information 8 (see FIG. 9) is preferably a database in which the lifestyle instructors L are assigned a goal achievement contribution level AC for each health and beauty related item I (activity A008).

The reference information 8 shown in FIG. 9 is information in which, for example, the name LN of the lifestyle instructor L, the major item IL of the health and beauty related item I, the number of users in charge TU, the number of users who achieved the goal AU, and the degree of contribution to goal achievement AC are associated with each other. In the reference information 8 in FIG. 9, the major item IL of the health and beauty related item I indicates the field in which the lifestyle instructor L specializes. The number of users in charge TU indicates the total number of users in charge of the lifestyle instructor L. The number of users who achieved the goal AU indicates the number of users who were able to achieve their goal among the users in charge of the lifestyle instructor L. The degree of contribution to goal achievement AC is determined based on the ratio of the number of users who achieved the goal AU to the number of users in charge TU, and is expressed in five levels: A, B, C, D, and E (activity A008).

As specifically explained above, the user specifies "diet" as the major item IL of health and beauty related items I, and the goal achievement difficulty AD is set to "B", which is the second lowest difficulty. Therefore, from the reference information 8 shown in FIG. 9, it is understood that lifestyle instructors L whose goal achievement contribution AC for the major item IL "diet" of health and beauty related items I is "D" or higher, i.e., "A", "B", "C" and "D", are capable of handling the user based on their aptitude and ability, and that lifestyle instructors L whose goal achievement contribution AC is "D" are the most suitable. That is, in this specific example, the identification unit 334 identifies lifestyle instructors L whose goal achievement contribution AC is "D" or higher as exclusive lifestyle instructor candidates CL (activity A008).

Therefore, according to this embodiment, each lifestyle instructor L can be assigned to a user that matches his/her aptitude and ability, which not only improves customer satisfaction but also enables the right people to be placed in the right positions, and helps maintain the motivation and improve the skills of the lifestyle instructors L (activity A008).

After the identification unit 334 identifies the exclusive lifestyle instructor candidates CL in this manner, the first generation unit 338 generates first display information 9 (see FIG. 10) that allows the user to select one of the identified multiple exclusive lifestyle instructor candidates CL as the exclusive lifestyle instructor EL (activity A009).

Then, the first display information 9 (see FIG. 10) is sent to the user terminal 21 via the communication unit 31 and the network. The first display information 9 shown in FIG. 10 lists summary information for each of the identified exclusive lifestyle instructor candidates CL. As shown in FIG. 10, the summary information includes, for example, a face photo CF, a name CN, and a major item IL of a health and beauty-related item I in which the user specializes. When the user is interested in a specific exclusive lifestyle instructor candidate CL after viewing the summary information, the user can simply click on the text link TL provided along with the summary information for that exclusive lifestyle instructor candidate CL (activity A009).

When the text link TL is pressed by the user, a request to display detailed information is sent to the information processing device 3 via the network. After that, in the information processing device 3, the communication unit 31 receives the request sent from the user terminal 21, and the control unit 33 sends the profile display screen 10 shown in FIG. 11 to the user terminal 21 via the communication unit 31 and the network (activity A009).

In the profile display screen 10 shown in FIG. 11, detailed information of the exclusive lifestyle instructor candidate CL is displayed as a profile 101. As shown in FIG. 11, the profile 101 includes, for example, a face photo CF, a name CN, a major item IL of the health and beauty-related item I in which the user specializes, achievements, a message to the user, and the like. If the user checks the profile 101 and decides to select the exclusive lifestyle instructor EL, the user can press a button 102. If the user wishes to select an exclusive lifestyle instructor EL from the other exclusive lifestyle instructor candidates CL, the user can press a button 103 to display the first display information 9 in FIG. 10 again on the user terminal 21 (activity A009).

Therefore, according to this embodiment, by presenting the user with a number of exclusive lifestyle instructor candidates CL and allowing the user to select one, it is possible to impress upon the user that it is the user who has decided on the exclusive lifestyle instructor EL, and to prevent the user from carelessly changing the exclusive lifestyle instructor EL or requesting a change (activity A009).

When the user presses button 102, the third reception unit 331 receives the information of the exclusive lifestyle instructor EL selected by the user. The first management unit 337 then manages the user information and the information of the exclusive lifestyle instructor EL in association with each other. That is, the storage unit 32 in the information processing device 3 stores the user information and the information of the exclusive lifestyle instructor EL in association with each other. According to this aspect, even in a service that is personalized by a registered dietitian or nutritionist who is a lifestyle instructor L, the quality of the service can be maintained and improved by managing the information of the user and the exclusive lifestyle instructor EL (activity A009).

Once a personal lifestyle instructor EL has been determined for the user in this manner, the user can select a consultation service with the personal lifestyle instructor EL on a menu screen (not shown) that displays a list of services. When the user selects a consultation service with the personal lifestyle instructor EL on the menu screen, the second generation unit 338 generates second display information 11 (see FIG. 12) for the user to request a consultation with the personal lifestyle instructor EL (activity A010).

Then, the second display information 11 (see FIG. 12) is sent to the user terminal 21 via the communication unit 31 and the network. The second display information 11 shown in FIG. 12 is configured to enable the user to apply for a consultation with a personal lifestyle instructor EL. Here, the consultation includes periodic consultation and consultation that can be applied for at any time according to the user's needs. Correspondingly, the second display information 11 in FIG. 12 has two tabs TA, and the display content can be switched (activity A010).

As shown in the second display information 11 of FIG. 12, the consultation may be a chat consultation CC in terms of the implementation format. According to this aspect, the user can easily consult with the dedicated lifestyle instructor EL in their daily lives. The consultation may also be a videophone consultation CT. According to this aspect, online counseling while looking at each other's faces facilitates communication through non-verbal communication such as facial expressions, and the dedicated lifestyle instructor EL can more accurately grasp the user's concerns, enabling more detailed guidance and support (activity A010).

For example, when applying for an irregular consultation, in the second display information 11 of FIG. 12, if the user desires a videophone consultation CT, the user need only press button 111, and if the user desires a chat consultation CC, the user need only press button 112. When the user presses button 111, the screen transitions to a screen for arranging the schedule for the videophone consultation CT, and the user can decide the date and make a reservation for the videophone consultation CT. On the other hand, when the user presses button 112, the screen transitions to a screen for inputting the consultation content, and the user can start the chat consultation CC. In other words, according to this embodiment, detailed guidance and support from a dedicated lifestyle instructor EL can be provided to the user as a service (activity A011).

In addition to the consultation services described above, once a dedicated lifestyle instructor EL has been selected for the user, the user can also receive a dietary management service. That is, the user can select the dietary management service on a menu screen (not shown) that displays a list of services. After selecting the dietary management service on the menu screen, the user activates the imaging unit of the user terminal 21 on the transition destination screen (not shown) and captures a meal image DI. The meal image DI is then transmitted to the information processing device 3 via the network and is received by the fourth reception unit 331. That is, the fourth reception unit 331 receives image data of the meal from the user (activity A012).

Next, the analysis unit 336 performs an analysis of the meal contents from the image data. Next, the third generation unit 338 generates third display information 12 (see FIG. 13) for presenting the analysis results AR to the user and the dedicated lifestyle instructor EL (activity A013).

Then, the third display information 12 (see FIG. 13) is transmitted to the user terminal 21 and the lifestyle instructor terminal 22 of the dedicated lifestyle instructor EL via the communication unit 31 and the network. The third display information 12 shown in FIG. 13 includes a meal image DI and an analysis result AR. The analysis result AR may include the contents of the food contained in the meal image, the amount of nutrients estimated from the food contents, and calorie intake. According to this aspect, by recording and analyzing daily eating habits, it becomes possible to easily review one's eating habits and identify problems (activity A013).

The exclusive lifestyle instructor EL checks the third display information 12 (see FIG. 13), considers a comment on the analysis result AR based on his/her own specialized nutritional knowledge and experience in nutritional dietary guidance, and inputs the comment CE using the lifestyle instructor terminal 22. The comment CE on the analysis result AR from the exclusive lifestyle instructor EL is transmitted to the information processing device 3 via the network. Thereafter, in the information processing device 3, the communication unit 31 receives the comment CE transmitted from the lifestyle instructor terminal 22, and the fifth reception unit 331 receives the comment CE (activity A014).

After the fifth reception unit 331 receives the comment CE, the fourth generation unit 338 generates fourth display information 13 (see FIG. 14) for presenting the comment CE to the user. The fourth display information 13 (see FIG. 14) is then transmitted to the user terminal 21 via the communication unit 31 and the network. Here, the fourth display information 13 shown in FIG. 14 includes the analysis result AR and a comment CE on the analysis result AR from the exclusive lifestyle instructor EL (activity A014).

According to this embodiment, the professional lifestyle instructor EL can point out problems with the user's diet or suggest ways to improve it, encouraging the user to improve their diet and ultimately solving their health or beauty concerns (activity A014).

In summary, the information processing method of this embodiment includes a first reception step, a judgment step, and a registration step. In the first reception step, the results of grading a test administered to the dietitian or nutritionist are accepted. Here, the test is a test to measure suitability for online lifestyle guidance. In the judgment step, it is judged whether the dietitian or nutritionist can be registered as a lifestyle habit instructor L based on the grading result and preset judgment criteria information. In the registration step, if it is judged that the dietitian or nutritionist can be registered, he or she is registered as a lifestyle habit instructor L.

According to this embodiment, by introducing users to registered dietitians or nutritionists who are suitable for online lifestyle guidance, it is possible to resolve the health or beauty concerns of users and to provide registered dietitians and nutritionists with employment opportunities that allow them to utilize their abilities.

4. Second embodiment In this section, an information processing system 1 according to a second embodiment (hereinafter referred to as this embodiment) will be described. However, descriptions of configurations and functions that are substantially similar to those of the information processing system 1 according to the first embodiment will be omitted. The figures newly referred to in this section are as follows. Fig. 15 is a screen displayed on the user terminal 21, and is an example of a progress confirmation screen 14.

First, activities A004 to A007 described above in relation to the first embodiment are executed. That is, a goal achievement difficulty level AD is determined for the user (activity A004 to activity A007).

Then, the setting unit 335 sets a task T for a specified period for the user based on the goal achievement difficulty AD. Here, the specified period is a period shorter than the goal achievement period included in the goal data GD. Note that since planning specific actions on a weekly basis is considered to be effective for goal achievement, the specified period is preferably one week. Furthermore, it is preferable that the task T is a specific action, and it is even more preferable that it is measurable by a healthcare application that can link data (activity A015).

According to this embodiment, by assigning appropriate tasks to the user depending on the severity of the health or beauty concerns the user has, the user can steadily work towards resolving the concerns (activity A015).

After setting the task T for a specified period, the second management unit 337 manages the progress status TP of the task T. Here, it is preferable that the generation unit 338 generates a progress confirmation screen 14 (see FIG. 15) for presenting the progress status TP of the task T to the user (activity A016).

The progress confirmation screen 14 shown in FIG. 15 shows, for example, the goal achievement difficulty AD, the deviation status DD, the task T, and the progress status TP. The progress confirmation screen 14 in FIG. 15 has contents corresponding to a specific example in the first embodiment described above. In detail, the progress confirmation screen 14 in FIG. 15 shows that the goal achievement difficulty AD of the user is "B" and the deviation status DD is "lose 2 kg per month", and the weekly tasks T set by the user are shown as "walk 10,000 steps a day", "avoid drinking sugary drinks", and "eat breakfast", and the progress status TP for each task is shown (activity A016).

In the case of a task T that can be measured by a healthcare application, such as "walk 10,000 steps a day," the progress TP of the task T may be managed based on data acquired from the healthcare application with which the user has set up data linkage via the data linkage screen 6 (see FIG. 7). In addition, in the case of a task T that cannot be measured objectively, such as "avoid drinking sugary drinks," the progress TP of the task T may be managed based on the user's self-reporting (activity A016).

According to this embodiment, it becomes possible to show the user the progress of the task, thereby maintaining the user's motivation and encouraging the user to steadily work on the task (activity A016).

5. Others The information processing system 1 may employ the following aspects.

An aspect of this embodiment may be a program. This program causes a computer to execute each step of the information processing system 1.

The judgment criteria information SM is not limited to a database such as a lookup table. The judgment criteria information SM may be a mathematical model that mathematically relates multiple pieces of information, or a trained model that has previously learned the correlation between multiple pieces of information through machine learning.

The target data GD may not only be received by the second receiving unit 331 from the user, but may also be proposed by the information processing system 1. For example, a weight that results in a body mass index (BMI) of 22, which is the appropriate weight defined by the Japan Society for the Study of Obesity, may be calculated from the height value, which is the current state data PD, and adopted as the target data value. Alternatively, the target data GD may be proposed by a dedicated lifestyle instructor EL based on the user's current state data PD. This aspect enables the user to set appropriate goals without relying on their own judgment, which ultimately contributes to maintaining and improving the user's physical and mental health.

In the reference information 8, the degree of contribution to goal achievement AC for each health and beauty-related item I may be determined based on the achievements of the lifestyle instructor L in services other than those provided by the information processing system 1. For example, even if it is difficult to determine the degree of contribution to goal achievement AC based on the ratio of the number of goal-achieving users AU to the number of users in charge TU because the cumulative number of users of the service provided by the information processing system 1 is insufficient, this embodiment makes it possible to express the aptitude and ability of the lifestyle instructor L as the degree of contribution to goal achievement AC.

The reference information 8 is not limited to a database such as a lookup table. The reference information 8 may be a mathematical model that mathematically relates multiple pieces of information, or a trained model that has previously learned the correlation between multiple pieces of information through machine learning.

It is preferable that the management unit 337 manages the content of the consultation with the exclusive lifestyle instructor EL as consultation history information. Furthermore, it is preferable that the generation unit 338 generates display information for presenting the consultation history information to the user. According to this aspect, the user can occasionally review the advice of the exclusive lifestyle instructor EL in response to the consultation, thereby maintaining the user's motivation.

The analysis unit 336 may be configured to perform an analysis of the meal contents based on the image data and information about the meal contents input by the user. According to this aspect, by obtaining information from the user about ingredients and other information about the contents of the dish that cannot be shown in the image, a more accurate analysis based on the meal contents becomes possible.

It is preferable that the management unit 337 manages the image data of the meal, the analysis results AR of the meal contents, and the comments CE on the analysis results AR from the exclusive lifestyle instructor EL as meal history information. Furthermore, it is preferable that the generation unit 338 generates display information for presenting the meal history information to the user. According to this aspect, by making it easier to look back on one's eating habits, it is possible to encourage the user to review their eating habits and identify areas for improvement.

It may be provided in any of the following ways:
The information processing system is configured to execute the following steps: in a second reception step, current status data and goal data of the user relating to a health and beauty related item designated by the user are received from the user; and in an identification step, at least one candidate for exclusive lifestyle instructor is identified from among a plurality of registered lifestyle instructors based on the difficulty of achieving the goal determined from the current status data and the goal data and preset reference information.
In the information processing system, the reference information is a database in which the lifestyle instructor is assigned a degree of contribution to goal achievement for each health and beauty related item.
The information processing system is further configured to execute a first generation step, in which first display information is generated for the user to select one of the identified plurality of exclusive lifestyle instructor candidates as an exclusive lifestyle instructor.
The information processing system is further configured to execute a third reception step and a first management step, in which the third reception step receives information on the exclusive lifestyle instructor selected by the user, and the first management step manages the information on the user and the information on the exclusive lifestyle instructor in association with each other.
The information processing system is further configured to execute a second generation step, in which second display information is generated for the user to request consultation with the exclusive lifestyle instructor.
In the information processing system, the consultation is a chat consultation.
In the information processing system, the consultation is a videophone consultation.
The information processing system is further configured to execute a fourth reception step, an analysis step, and a third generation step, in which the fourth reception step receives image data of a meal from the user, the analysis step analyzes the contents of the meal from the image data, and the third generation step generates third display information for presenting the results of the analysis to the user and the dedicated lifestyle instructor.
The information processing system is further configured to execute a fifth reception step and a fourth generation step, in which the fifth reception step includes receiving comments on the results of the analysis from the exclusive lifestyle instructor, and the fourth generation step includes generating fourth display information for presenting the comments to the user.
The information processing system is further configured to execute a setting step, in which a task for a predetermined period of time is set for the user based on the degree of difficulty of goal achievement.
The information processing system further comprises a second management step, in which a progress status of the task for the predetermined period is managed.
An information processing method comprising the steps of the information processing system.
A program that causes a computer to execute each step of the information processing system.
Of course, this is not the case.

Finally, although various embodiments of the present invention have been described, these are presented as examples and are not intended to limit the scope of the invention. The novel embodiments can be embodied in various other forms, and various omissions, substitutions, and modifications can be made without departing from the spirit of the invention. The embodiments and their modifications are within the scope and spirit of the invention, and are included in the scope of the invention and its equivalents as set forth in the claims.

1: Information processing system 21: User terminal 22: Lifestyle instructor terminal 23: Service provider terminal 3: Information processing device 30: Communication bus 31: Communication unit 32: Memory unit 33: Control unit 331: Reception unit 332: Determination unit 333: Registration unit 334: Identification unit 335: Setting unit 336: Analysis unit 337: Management unit 338: Generation unit 4: Health and beauty related item designation screen 41: Button 5: Basic information input screen 51: Face photo field 52: Input field 53: Input field 54: Input field 55: Button 6: Data link screen 61: Button 62: Application selection field 63: Button 7: Reference data 8: Reference information 9: First display information 10: Profile display screen 101: Profile 102: Button 103: Button 11: Second display information 111: Button 112 : Button 12 : Third display information 13 : Fourth display information 14 : Progress confirmation screen AC : Contribution to goal achievement AD : Difficulty of goal achievement AR : Analysis result AU : Number of users who achieved the goal CB : Check box CC : Chat consultation CE : Comment CF : Face photo CL : Exclusive lifestyle habit instructor candidate CN : Name CT : Video phone consultation DD : Deviation status DI : Meal image EL : Exclusive lifestyle habit instructor GD : Goal data I : Health and beauty related items IL : Major items IS : Minor items L : Lifestyle habit instructor PD : Data PI : Major items QC : Score allocation SI : Minor items SM : Judgment criteria information T : Task TA : Tab TB : Text box TL : Text link TP : Progress status TU : Number of users in charge WV : Weighting value

Claims (12)

An information processing system,
It is configured to perform the following steps:
In the first receiving step, a score result of a test given to a registered dietitian or a nutritionist is received, the test being a test for measuring aptitude for online lifestyle habit guidance;
In the judgment step, it is judged whether or not the registered dietitian or the nutritionist can be registered as a lifestyle habit instructor based on the score result and preset judgment criterion information;
In the registration step, if it is determined that the dietitian or nutritionist is eligible for registration, the dietitian or nutritionist is registered as the lifestyle habit instructor;
In a second receiving step, current state data and goal data of the user regarding a health and beauty related item designated by the user are received from the user;
In the identification step, at least one candidate for a dedicated lifestyle instructor is identified from among the registered plurality of lifestyle instructors based on the degree of difficulty of achieving a goal defined from the current state data and the goal data and a preset database,
In the database, a degree of contribution to goal achievement for each health and beauty-related item, which is determined based on the past performance of the lifestyle instructor, is assigned to the lifestyle instructor;
The degree of goal achievement contribution is set to correspond to the degree of difficulty of goal achievement.
thing. 2. The information processing system according to claim 1 ,
configured to further perform a first generating step;
In the first generation step, first display information is generated for the user to select one of the identified plurality of exclusive lifestyle instructor candidates as an exclusive lifestyle instructor.
thing. 3. The information processing system according to claim 2 ,
configured to further perform a third receiving step and a first management step;
In the third receiving step, information on the exclusive lifestyle instructor selected by the user is received;
In the first management step, information on the user and information on the exclusive lifestyle instructor are managed in association with each other.
thing. 4. The information processing system according to claim 3 ,
configured to further perform a second generating step;
In the second generation step, second display information is generated for the user to apply for a consultation with the exclusive lifestyle habit instructor.
thing. 5. The information processing system according to claim 4 ,
The consultation is a chat consultation.
thing. 6. The information processing system according to claim 5 ,
The consultation is a videophone consultation,
thing. In the information processing system according to any one of claims 3 to 6 ,
configured to further perform a fourth receiving step, an analyzing step, and a third generating step;
In the fourth receiving step, image data of a meal is received from the user;
In the analysis step, an analysis of the meal contents is performed from the image data,
In the third generation step, third display information is generated for presenting a result of the analysis to the user and the dedicated lifestyle instructor.
thing. 8. The information processing system according to claim 7 ,
The method is configured to further perform a fifth receiving step and a fourth generating step;
In the fifth receiving step, comments on the results of the analysis are received from the dedicated lifestyle habit instructor;
In the fourth generation step, fourth display information for presenting the comment to the user is generated.
thing. In the information processing system according to any one of claims 1 to 8 ,
configured to perform further configuration steps,
In the setting step, a task for a predetermined period is set for the user based on the goal achievement difficulty.
thing. 10. The information processing system according to claim 9 ,
Further comprising a second management step,
In the second management step, a progress status of the task during the predetermined period is managed.
thing. 1. An information processing method, comprising:
The information processing system according to any one of claims 1 to 10 ,
method. A program,
A method for making a computer execute each step of the information processing system according to any one of claims 1 to 11 ,
thing.