JP7707044B2 - Clothes Processing System - Google Patents

Description

An embodiment of the present invention relates to a clothing processing system.

There is a known clothing processing system that issues a notification recommending maintenance of the washing tub after a washing operation has been performed more than a specified number of times. However, it is expected that the convenience of such clothing processing systems will be further improved.

JP 2021-83965 A

The problem that this invention aims to solve is to provide a clothing processing system that can improve convenience.

The clothing processing system of the embodiment includes a state detection unit and a display control unit. The state detection unit detects that the clothing processing device is in a predetermined state. When the state detection unit detects that the clothing processing device is in the predetermined state, the display control unit displays a guide indicating that the clothing processing device is in the predetermined state and an operation unit for executing an operation corresponding to the predetermined state on a display screen of a terminal device. The terminal device is equipped with an application program for managing the clothing processing device. The display control unit is realized by the terminal device executing the application program. When the terminal device receives a notification indicating that the clothing processing device is in the predetermined state while a first screen corresponding to a state in which the application program is not running or the application program is running in the background is displayed on the display screen, the terminal device displays a display notifying the occurrence of the notification on the first screen. When an operation is performed on the display on the first screen, the display control unit displays the guide and the operation unit on a second screen to which the first screen is transitioned by the operation. The clothing processing device has an automatic loading device for a clothing processing agent. The predetermined state is that the automatic loading device satisfies a predetermined condition. The operation is cleaning of the automatic insertion device.

1 is a diagram showing the overall configuration of a clothing processing system according to a first embodiment; 1 is a cross-sectional view showing a drum-type washing machine according to a first embodiment. FIG. 2 is a block diagram showing the functional configuration of the clothing processing device of the first embodiment. FIG. 2 is a block diagram showing the functional configuration of a server according to the first embodiment. FIG. 2 is a block diagram showing the functional configuration of a terminal device according to the first embodiment. FIG. 2 is a sequence diagram showing an outline of the processing of the clothing processing system of the first embodiment. FIG. 4 is a diagram showing an example of a display screen according to the first embodiment. FIG. 4 is a diagram showing an example of a display screen according to the first embodiment. FIG. 4 is a diagram showing an example of a display screen according to the first embodiment. FIG. 13 is a diagram showing an example of a display screen according to the second embodiment. FIG. 13 is a diagram showing an example of a display screen according to the third embodiment. FIG. 13 is a diagram showing an example of a display screen according to the fourth embodiment. FIG. 13 is a diagram showing an example of a display screen according to the fifth embodiment. FIG. 23 is a diagram showing an example of a display screen according to the sixth embodiment. FIG. 23 is a diagram showing an example of a display screen according to the seventh embodiment. FIG. 23 is a diagram showing an example of a display screen according to the eighth embodiment. FIG. 23 is a diagram showing an example of a display screen according to the ninth embodiment. FIG. 23 is a flowchart showing an example of a processing flow according to a tenth embodiment. FIG. 23 is a flowchart showing an example of a processing flow according to a tenth embodiment. FIG. 23 is a flowchart showing an example of a processing flow according to a tenth embodiment.

Hereinafter, the embodiment of the clothing processing system will be described with reference to the drawings. In the following description, the same reference numerals are used for components having the same or similar functions. Duplicate descriptions of those components may be omitted. In this application, "based on XX" means "based on at least XX" and may include the case where it is based on another element in addition to XX. Furthermore, "based on XX" is not limited to the case where XX is directly used, but may also include the case where it is based on XX that has been calculated or processed. In this application, "XX or YY" is not limited to either XX or YY, but may include both XX and YY. This also applies to the case where there are three or more selective elements. XX and YY are any element (for example, any information).

First Embodiment
FIG. 1 is a diagram showing the overall configuration of a clothing processing system 1 of the first embodiment. The clothing processing system 1 includes, for example, one or more clothing processing devices 100, a server 200, and a terminal device 300. Note that one or more of the clothing processing device 100, the server 200, and the terminal device 300 may be provided as external components of the clothing processing system 1. For example, an example of the clothing processing system 1 may be configured by the server 200 and the terminal device 300, or an example of the clothing processing system 1 may be configured by the server 200. The network NW described later may be, for example, the Internet, a cellular network, a Wi-Fi network, a Low Power Wide Area (LPWA), a Wide Area Network (WAN), a Local Area Network (LAN), or other public lines or dedicated lines, depending on the situation.

The clothing processing device 100 is a washing machine or closet-type dry cleaner primarily used at home, and is a device that performs processes such as washing, removing wrinkles, deodorizing, and removing pollen from clothing. The following description will be given using an example in which the clothing processing device 100 is a washing machine. The clothing processing device 100 is placed in the residence of a user U. The clothing processing device 100 is connected to a network NW via a wireless router WR and a modem M installed in the residence of the user U. The clothing processing device 100 can communicate with a server 200 or a terminal device 300 via the network NW. The clothing processing device 100 is remotely controlled in response to instructions received from the server 200.

The server 200 is a management server that manages the clothing processing device 100. The server 200 is composed of one or more server devices (e.g., cloud servers). The server 200 may be referred to as a "server system." The server 200 can communicate with the clothing processing device 100 or the terminal device 300 via the network NW. The server 200 may include an information processing unit that performs edge computing or fog computing, such as an information processing unit included in a router in the network NW. The server 200 is not limited to a cloud server, and may be a computer in the user U's residence or a home router (e.g., a wireless router WR). The server 200 changes the settings of the clothing processing device 100 or remotely controls its operation, for example, in response to the user U's operation on the terminal device 300.

The terminal device 300 is a terminal device used by a user U of the clothing processing device 100. The terminal device 300 is, for example, a mobile terminal device such as a smartphone or a tablet terminal device. However, the terminal device 300 is not limited to a mobile terminal device and may be a personal computer or the like. The terminal device 300 has a display device 301 including a display screen 301a capable of displaying various information, and an input device 302 capable of receiving input from the user U. The input device 302 is, for example, a touch panel provided on top of the display screen 301a of the display device 301. The input device 302 may include a camera, a microphone, and the like provided in the terminal device 300. Note that the display screen 301a is intended to include both the surface that displays an image on the display device 301 and the image displayed on the surface.

An application program P is installed on the terminal device 300, and the functions described below are supported. The application program P is an application program for managing the clothing processing device 100. The application program P is used, for example, to remotely control or check the status of the clothing processing device 100, or to use services related to the clothing processing device 100. Hereinafter, the application software that is started by executing the application program P is referred to as the "home appliance management app APP."

In this embodiment and in each embodiment described later, it is assumed that a predetermined operation authority for the clothing processing device 100 is set for one user. For example, for operations that do not cause inconsistencies in the operation of the clothing processing device 100 even if operations from multiple users are accepted, operations from multiple users can be accepted. An example of an operation that does not cause inconsistencies in the operation is an operation to check the status of the clothing processing device 100. On the other hand, for operations that may be inappropriate or may cause unnecessary duplication when operations are accepted from multiple users, it is desirable to grant operation authority to only one user. For example, operations related to setting the settings of the clothing processing device 100, selection and cancellation, and ordering services and consumables. Therefore, in the clothing processing system 1, for example, the operation authority is set for the user who first registered the clothing processing device 100 in the home appliance management application APP, and only limited operations are permitted for other users. In the following, a case where one user is registered is described as an example, and the explanation of the process related to the authority is omitted.

Next, the clothing processing device 100 will be described. In this embodiment, the clothing processing device 100 is a so-called drum-type washing machine. However, the clothing processing device 100 may also be a so-called vertical-type washing machine. Furthermore, the clothing processing device 100 may or may not have a clothing drying function. Here, an example of a drum-type washer-dryer will be taken as the clothing processing device 100 and described.

Figure 2 is a cross-sectional view of a clothing treatment device 100, which is a drum-type washing machine. The clothing treatment device 100 includes, for example, a housing (outer box) 111, a door 112, a washing mechanism 120, a drying mechanism 130, a main body operation unit 141, a communication module 142, and a control device 143. The washing mechanism 120 includes, for example, a water tub 121, a bellows 122, a drum (washing tub or cleaning tub) 123, a motor 124, a heater 125, a water supply device 126, and an automatic laundry treatment agent dispenser 127. The drying mechanism 130 includes, for example, a circulation air duct 131, a heat pump 132, and a blower 133.

The housing 111 is formed in a rectangular box shape. The front surface of the housing 111 is inclined downward. A laundry entrance through which laundry can be put in and taken out is provided on the front surface of the housing 111. The laundry entrance can be closed by a door 112 so as to be able to be opened and closed.

The water tub 121 is provided in the housing 111 and is elastically supported via a suspension (not shown). The water tub 121 is cylindrical with a bottom that is open at the front and closed at the rear. The water tub 121 is arranged with its axis aligned along the front-to-rear direction and tilted slightly upward at the front. The front opening of the water tub 121 is connected to the laundry inlet/outlet via a bellows 122. The water tub 121 functions as a drying chamber during the drying operation to dry the laundry.

The drum 123 is rotatably mounted within the water tub 121. Like the water tub 121, the drum 123 is cylindrical with an open front and closed rear. The drum 123 is arranged with its axis aligned along the front-to-rear direction and tilted slightly upwards toward the front. Laundry can be loaded and unloaded from the drum 123 through the laundry inlet and outlet of the housing 111, the opening of the water tub 121, and the opening of the drum 123. A baffle (not shown) is provided on the peripheral wall of the drum 123. A large number of holes 123a are opened in the peripheral wall and rear wall of the drum 123. These holes 123a function as water holes through which water passes during the washing operation, and as ventilation holes through which drying air passes during the drying operation.

The motor 124 is provided behind the water tub 121. The motor 124 is connected to the drum 123 via a rotating shaft. The motor 124 drives the drum 123 to rotate via the rotating shaft. The heater 125 is a heating device provided in the water tub 121. The heater 125 heats the wash water supplied to the water tub 121. This allows the clothing treatment device 100 to wash laundry with warm water.

The water supply device 126 is provided above the water tank 121. The water supply device 126 supplies water into the water tank 121 based on control instructions from the control device 143 described later. The automatic laundry treatment agent dispenser 127 is provided above the water tank 121. "Laundry treatment agent" broadly means a solvent used in laundry, such as detergent, fabric softener, or bleach. The automatic dispenser 127 has a first tank 127a, a second tank 127b, a dispenser pump 127c, and an automatic cleaning device 127d. The first tank 127a contains a first laundry treatment agent (e.g., detergent). The second tank 127b contains a second laundry treatment agent (e.g., fabric softener). The dispenser pump 127c automatically dispenses the laundry treatment agents contained in the multiple tanks 127a and 127b into the drum 123 individually based on the control of the control device 143. The automatic cleaning device 127d automatically cleans the input pump 127c based on the control of the control device 143. The automatic cleaning device 127d cleans the input path of the laundry treatment agent, for example, by running water inside the input pump 127c. The automatic cleaning device 127d can separately clean the input path from the first tank 127a including the input pump 127c and the input path from the second tank 127b including the input pump 127c.

The automatic dispenser 127 automatically dispenses the laundry treatment agent into the drum 123 based on control instructions from the control device 143. The amount and timing of automatic dispensing of the laundry treatment agent are preset according to the operation course.

The automatic dispenser 127 may have, for example, three or more tanks and may have a function for automatically dispensing, for example, a washing machine drum cleaner.

The circulation air passage 131 connects the water tub 121 and the heat pump 132, and circulates dry air between the water tub 121 and the heat pump 132. The heat pump 132 is a heating device provided in the circulation air passage 131. The heat pump 132 heats the dry air passing through the circulation air passage. More specifically, the heat pump 132 has a compressor, a condenser, a throttling device, and an evaporator, and constitutes a refrigeration cycle. The condenser heats the air passing through the circulation air passage. The evaporator dehumidifies the air passing through the circulation air passage. Note that the clothing processing device 100 may have a heater that heats the dry air instead of the heat pump 132. The blower 133 is provided in the circulation air passage 131, and circulates the dry air between the water tub 121 and the heat pump 132 through the circulation air passage 131.

The main body operation unit 141 is provided on the front or top surface of the housing 111. The main body operation unit 141 includes, for example, various buttons or switches, a display panel, an audio input/output device, etc., and accepts operations (inputs by the user U) of the clothing processing device 100 by the user U, and displays information from the clothing processing device 100 to the user U. The communication module 142 includes a high-frequency circuit, and is connected to the network NW via the wireless router WR by wire or wirelessly.

The control device 143 performs overall control of the entire clothing processing device 100. For example, the control device 143 accepts user U's operation (e.g., setting of an operation course) on the main body operation unit 141 or the terminal device 300. The control device 143 executes each washing process (washing, rinsing, spin-drying, and drying) by controlling the washing mechanism 120 and the drying mechanism 130 based on the contents of the operation course set by the user U. The control device 143 is realized by one or more hardware processors, such as a CPU (Central Processing Unit) mounted on a circuit board, executing a program (software). However, some or all of the functions of the control device 143 may be realized by integrated circuit components provided on the circuit board.

The clothing processing device 100 is equipped with multiple sensors (not shown), such as a door opening/closing sensor, a temperature sensor, a current sensor, a voltage sensor, and a dirt sensor. For example, the dirt sensor detects the turbidity of the wash water by the light transmittance. The output signals of the multiple sensors are input to the control device 143.

Next, the functional configuration of the clothing processing device 100 will be described with reference to FIG.
3 is a block diagram showing the functional configuration of the clothing processing device 100. The clothing processing device 100 has an actuator unit 11, a sensor unit 12, an operation unit 13, a control unit 14, a communication unit 15, and a memory unit 18.

The actuator unit 11 is a drive unit that operates the main functions of the clothing treatment device 100. The actuator unit 11 includes, for example, a motor 124, a heater 125, a water supply device 126, an automatic water supply device 127 (water supply pump 127c and automatic cleaning device 127d), a heat pump 132, and a blower 133.

The sensor unit 12 includes multiple sensors (not shown), such as the door opening/closing sensor, temperature sensor, current sensor, voltage sensor, and dirt sensor, as described above.

The operation unit 13 includes a main body operation unit 141. The operation unit 13 accepts operations by the user U regarding the clothing processing device 100. The operation unit 13 accepts operations by the user U to specify or change the settings of the clothing processing device 100, for example. The settings of the clothing processing device 100 include one or more of the control amounts, target values, threshold values, timer settings, and operation modes related to various controls. Information indicating the settings of the clothing processing device 100 is stored in the memory unit 180 as setting information 181.

The control unit 14 includes a control device 143. The control unit 14 is realized by one or more hardware processors, such as a CPU (Central Processing Unit) mounted on the clothing processing device 100, executing a program. However, part or all of the control unit 14 may be realized by hardware such as an ASIC (Application Specific Integrated Circuit), a PLD (Programmable Logic Device), or an FPGA (Field Programmable Gate Array), or may be realized by a combination of software and hardware.

The control unit 14 controls the entire clothing processing device 100. For example, the control unit 14 operates the clothing processing device 100 by controlling the actuator unit 11 based on the detection result of the sensor unit 12 and the setting information 181. The control unit 14 also notifies the server 200 of the occurrence of an event requiring maintenance or the occurrence of an abnormality. The control unit 14 also performs various controls in response to a request from the server 200. The control unit 14 also transmits a response to the request to the server 200 and periodically transmits information indicating the operation state (hereinafter also referred to as operation information). The operation information includes, for example, information indicating the operating state of the clothing processing device 100, the implementation status of various functions, the setting state of various functions, the detection results of various sensors and their history. The control unit 14 transmits the operation information to the server 200 via the communication unit 15, for example, at predetermined time intervals or when a predetermined state change occurs. The control unit 14 also stores the operation information for a predetermined number of times or for a predetermined period in the memory unit 18 as operation information 182.

The control unit 14 also starts a predetermined operation such as a tub clean course described below when the sensor unit 12 detects that the door 112 of the clothing processing device 100 has been closed after an operation has been performed on the operation unit (such as button 601) described below on the display screen 301a of the terminal device 300, or when the operation unit 13 detects that a predetermined operation (such as pressing the start button) has been performed on the main body operation unit 141 provided on the clothing processing device 100.

The communication unit 15 includes a communication module 142. The communication unit 15 is connected to the network NW via a wireless router WR and a modem M, and communicates with the server 200 or the terminal device 300 via the network NW.

The storage unit 180 is a functional unit that stores various types of information. The storage unit 180 is realized by a combination of RAM (Random Access Memory), ROM (Read Only Memory), EEPROM (Electrically Erasable Programmable ROM), SSD (Solid State Drive), and the like. The storage unit 180 stores setting information 181 and operation information 182.

The setting information 181 includes information indicating the contents of multiple types of operation courses, setting information by the user U, information indicating the contents of operation courses downloaded from the server 200, etc. In this embodiment, the clothing processing device 100 operates in four basic steps of washing, rinsing, spin-drying, and drying. The clothing processing device 100 can also execute the following steps and operation courses. That is, the clothing processing device 100 can execute a detergent injection step, a fabric softener injection step, a washing tub cleaning course, a washing-drying tub cleaning course, automatic washing tub cleaning, mold protection operation, a storage rinse, a shower rinse, automatic insertion path maintenance, quiet mode operation, etc. The basic rinse step is composed of, for example, the steps of rinsing (first time), water supply, fabric softener injection, rinsing (second time), and draining. The information indicating the contents of the operation course includes information indicating the execution order of each step and function, the control content of the actuator unit 11 in each step and function, etc.

The detergent injection process is a process in which detergent is injected from, for example, the first tank 127a by the automatic injection device 127. The fabric softener injection process is a process in which fabric softener is injected from, for example, the second tank 127b by the automatic injection device 127. The washing tub cleaning course is an operation in which, for example, a washing tub cleaner is injected into the drum 123 without putting laundry in it, and each of the processes of washing, rinsing, and spin-drying is performed. The washing-drying tub cleaning course is an operation in which, for example, a washing tub cleaner is injected into the drum 123 without putting laundry in it, and each of the processes of washing, rinsing, spin-drying is performed. The washing tub cleaning course and the washing-drying tub cleaning course are cleaning operation courses aimed at cleaning the washing tub, and when referring to both collectively, they are also called the tub cleaning course.

Automatic washing tub cleaning is an operation that automatically washes away detergent residue and sebum dirt adhering to the drum 123 by supplying water during spin-drying. Mold protection operation is an operation that dries the drum 123 after the washing operation is completed. In the reservoir rinse, the drum 123 is rotated with water stored in the water tub 121 during the rinse process. In the shower rinse, the drum 123 is rotated while simultaneously supplying and draining water (i.e., while water is being poured over it). Automatic input path maintenance is an operation that uses the automatic cleaning device 127d to clean the input path from the first tank 127a including the input pump 127c or the input path from the second tank 127b including the input pump 127c. In the quiet mode operation, the rotation speed of the motor 124 is set to be slower than normal.

Next, the functional configuration of the server 200 will be described with reference to FIG.
4 is a block diagram showing the functional configuration of the server 200. The server 200 includes, for example, an information acquisition unit 21, a state detection unit 22, a maintenance necessity determination unit 23, a processing unit 24, and a storage unit 28. The storage unit 28 stores operation information 281, provided information 282, and operating course information 283.

The information acquisition unit 21, the status detection unit 22, the maintenance necessity determination unit 23, and the processing unit 24 are realized by one or more hardware processors, such as a CPU mounted on the server 200, executing a program. However, some or all of these functional units may be realized by hardware such as an ASIC, PLD, or FPGA, or may be realized by a combination of software and hardware. These functional units may be provided separately in multiple server devices. Furthermore, one or more of these functional units may be provided in the terminal device 300 or the clothing processing device 100 instead of the server 200. For example, the status detection unit 22 may be provided in the clothing processing device 100 or in the terminal device 300.

The information acquisition unit 21 periodically acquires the operation information 182 from the clothing processing device 100 and stores it in the memory unit 28 as operation information 281. The operation information 281 includes operation information 182 for a certain period of time, such as several years.

The state detection unit 22 detects that the clothing processing device 100 is in a predetermined state based on the operation information 281. The predetermined state includes, for example, a state in which a predetermined event or abnormality has occurred. For example, the predetermined state includes, for example, the automatic insertion device 127 satisfying a predetermined condition. Note that the automatic insertion device 127 satisfying a predetermined condition means, for example, that the automatic cleaning device 127d has not been used for a predetermined period of time. Alternatively, the predetermined state includes, for example, a state in which a predetermined condition for which cleaning of the drum 123 is desired is satisfied. For example, the predetermined condition for which cleaning of the drum 123 is desired is satisfied corresponds to, for example, that the tub clean course has not been operated for a predetermined number of times or for a predetermined period of time.

The content of the predetermined state can be defined, for example, in the provided information 282. The provided information 282 includes information indicating the content of a guide indicating that the clothing processing device 100 is in a predetermined state on the display screen 301a of the terminal device 300 when the predetermined state is detected. The provided information 282 also includes information indicating the content of an operation to be performed by the user U when the predetermined state is detected. The operation to be performed by the user U when the predetermined state is detected is, for example, a response to an event or abnormality that has occurred, such as using the automatic cleaning device 127d or operating the tub clean course. In this embodiment, requesting an operation includes proposing an operation or recommending an operation. The provided information 282 also includes information for displaying an operation unit for performing an operation corresponding to the predetermined state on the display screen 301a of the terminal device 300. Here, the operation unit is, for example, image information such as a button on the display screen 301a, and will be described in detail later.

The maintenance necessity determination unit 23 determines whether a predetermined condition is met based on the number of times the clothing processing device 100 has been used or the period of time since the last maintenance, based on the operation information 281. The maintenance necessity determination unit 23 determines whether maintenance is necessary, for example, based on the execution status of a specific maintenance operation, the number of days that have passed, and the number of times the device has been operated.

When the state detection unit 22 detects that the clothing processing device 100 is in a predetermined state, the processing unit 24 transmits to the terminal device 300 information indicating guidance and operations to be displayed on the display screen 301a of the terminal device 300. In addition, the processing unit 24 executes a predetermined operation or transmits a predetermined instruction (request) to the clothing processing device 100 in response to a response from the terminal device 300. In addition, when the maintenance necessity determination unit 23 determines that a predetermined condition is satisfied, the processing unit 24 executes a predetermined process regarding maintenance. For example, when a predetermined condition is satisfied in which the automatic insertion device 127 satisfies a predetermined condition, the processing unit 24 transmits to the terminal device 300 information indicating guidance requesting cleaning of the automatic insertion device 127. In addition, the processing unit 24 instructs the clothing processing device 100 to perform cleaning of the automatic insertion device 127 in response to a response from the terminal device 300, for example.

The operating course information 283 also includes, for example, information indicating the contents of a new operating course that is not included in the setting information 181 of the clothing processing device 100, and information indicating the conditions for proposing the operating course to the user U. The operating course information 283 is downloaded from the server 200 to the clothing processing device 100 based on, for example, an instruction from the user U.

Next, the functional configuration of the terminal device 300 will be described.
5 is a block diagram showing the functional configuration of the terminal device 300. The terminal device 300 includes, for example, a communication unit 31, a display control unit 32, an operation reception unit 33, and a storage unit 38.
The display control unit 32 may be located in the server 200, for example.

The communication unit 31, the display control unit 32, and the operation reception unit 33 are realized by one or more hardware processors, such as a CPU, mounted on the terminal device 300 executing the application program P. In other words, the communication unit 31, the display control unit 32, and the operation reception unit 33 are software function units included in the home appliance management application APP.

The communication unit 31 receives specific information transmitted from the clothing processing device 100 and the server 200, and transmits the specific information to the clothing processing device 100 and the server 200.

The display control unit 32 controls the display device 301 of the terminal device 300 to control the contents displayed on the display screen 301a of the display device 301. When the state detection unit 22 of the server 200 detects that the clothing processing device 100 is in a predetermined state, the display control unit 32 displays on the display screen 301a (for example, the display screen 420 in FIG. 9) a guide indicating that the clothing processing device 100 is in a predetermined state (for example, the texts 421 and 422 in FIG. 9) and an operation unit for executing an operation corresponding to the predetermined state (for example, the buttons 601 and 602 in FIG. 9). In the example shown in FIG. 9, the predetermined state is, for example, a state in which tub cleaning has not been performed for a predetermined period of time or more. In addition, the predetermined operation may be to perform tub cleaning or to periodically perform tub cleaning. In this embodiment, the "operation unit for performing an operation" is not limited to the "operation unit for directly performing an operation" and may also be an "operation unit for transitioning to an operation screen (display screen) for performing an operation".

The operation reception unit 33 receives operations by the user U performed on the input device 302 in relation to the home appliance management app APP. For example, the operation reception unit 33 receives operations by the user U on an operation unit displayed on the display screen 301a. The operation reception unit 33 transmits a signal corresponding to the operation unit operated by the user U to the server 200 via the communication unit 31. As a result, the process corresponding to the operation unit operated by the user U is transmitted to the server 200.

The memory unit 38 is realized by a combination of RAM, ROM, EEPROM, SSD, etc. The memory unit 38 stores the application program P.

Next, an overview of the processing of the clothing processing system 1 will be described with reference to Figures 6 to 9. Figure 6 is a sequence diagram showing an overview of the processing of the clothing processing system 1. Figures 7 to 9 are diagrams showing an example of the display screen 301a (display screens 400, 410, and 420) of the first embodiment.

As shown in FIG. 6, in the clothing processing system 1, first, the clothing processing device 100 periodically transmits (S11) operation information 182 of the clothing processing device 100, and the server 200 accumulates (S21) the operation information of the clothing processing device 100. Next, when the state detection unit 22 in the server 200 detects a predetermined state (S22: YES), the processing unit 24 notifies the terminal device 300 that the predetermined state has been reached and information about the corresponding operation (S23).

When the terminal device 300 receives a notification (S23) from the server 200, it displays a guide indicating that the device is in a specified state and an operation unit for executing the corresponding operation (S31). Next, the terminal device 300 responds to the server 200 with the operation content for the operation unit (S32). Next, the server 200 executes an operation based on the response from the terminal device 300 (S24).

7 to 9 show examples of the display screen 301a of the terminal device 300. In Fig. 7, the example of the display screen 301a is shown as a display screen 400. In Fig. 8, the example of the display screen 301a is shown as a display screen 410. In Fig. 9, the example of the display screen 301a is shown as a display screen 420.
7 and 8 show display examples common to this embodiment and the second to seventh embodiments described below. Also, FIG. 9 shows a display example in the first embodiment. In the example shown in FIG. 9, in the clothing processing system 1, the clothing processing device 100 can execute a cleaning operation course aimed at cleaning the cleaning tub. Also, the predetermined state is a state in which a predetermined condition is satisfied under which cleaning of the cleaning tub is desired. An example of the predetermined state is, for example, a case in which a washing operation or a washing-drying operation is performed, for example, 60 times without performing a tub clean course. Also, the action is a cleaning operation set as a cleaning operation course when the predetermined state is a state in which a predetermined condition is satisfied under which cleaning of the cleaning tub is desired.

7 and 8 show the state where a notification occurs in, for example, a home appliance management application APP, which is an application on a smartphone. FIG. 7 shows the state where a notification occurs when the home appliance management application APP is not running or is running in the background. On the other hand, FIG. 8 shows the state where a notification occurs in a state where the home appliance management application APP is running. In each case, when the user U taps the "OK" button 412 in the notification area 401 or the notification area 411, the display screen 420 shown in FIG. 9 is displayed. This screen allows the user to check detailed information about the notification. The display screen 420 shown in FIG. 9 is a notification screen by the home appliance management application APP. The display screen 420 includes text 421 and text 422 showing guidance, and buttons 601 and 602 which are operation units. The text 421 shows, as guidance, "Notification content: Regular tank cleaning is recommended." Text 422 provides the following guidance: "The tub cleaning course has not been performed for a while. If dirt accumulates inside the main unit, it can cause odors and difficulty in draining. Please run the "Washing Tub Clean Course" or the "Washing-Drying Tub Clean Course." Button 601 is an operation unit for instructing the setting operation of "Run the Washing Tub Clean Course." Button 602 is an operation unit for instructing the setting operation of "Run the Washing-Drying Tub Clean Course."

The display screen 420 shown in FIG. 9 indicates that maintenance or an action to deal with the abnormality can be performed directly from the notification. The notification encourages the user to clean the tub. The notification includes a trigger button 601 or 602 that can directly execute the tub clean course, which cleans the tub. Pressing button 601 or 602 causes the clothing processing device 100 to automatically execute the tub clean course.

The tub cleaning course executed by the trigger button 601 or 602 may be executed after confirming that no clothes remain in the drum 123 (washing tub). That is, after the operation is completed, a notification is issued to prompt the user U to clean the tub. The user U confirms the notification and presses the trigger button 601 or 602. When the clothing processing device 100 detects the input of the trigger button 601 or 602, it does not immediately execute the operation, but waits for the user U of the clothing processing device 100 to open and close the door 112. The user U opens the door 112 and removes the clothes from the drum 123 (washing tub) outside the machine. After that, when the door 112 is closed, the clothing processing device 100 starts executing the tub cleaning course that was previously input.

As described above, in this embodiment, the clothing processing system 1 has a function of notifying the terminal device 300 through the server 200 when, for example, maintenance is required for the clothing processing device 100 or an abnormality occurs. In addition, the terminal device 300 can directly instruct the user to perform an operation corresponding to the maintenance or abnormality from the notification. According to this configuration, by making it possible to directly transition to an operation corresponding to the maintenance or abnormality from the notification, the user U does not need to set up the operation from scratch, which leads to improved usability. For example, suppose that a tub cleaning is recommended for maintenance. In the case of not following this embodiment, the user U needs to turn the power of the washing machine back on, open the operation screen for the tub cleaning course, and start it. Also, if the user does not know how to operate the tub cleaning course, he or she needs to take the trouble to check and set it. In addition, the user may forget to perform the operation itself. In contrast, as shown in FIG. 9, in this embodiment, the operation of the tub cleaning course can be set directly from the contents of the notification, so the above problem does not occur.

In addition, the server 200 accumulates operational information about the clothing processing device 100, and determines whether the device is in a specified state or not based on the accumulated information. This makes it easy to accumulate information over a long period of time, and by observing trends over a long period of time, it is possible to determine whether the conditions are met.

In addition, for example, a specific state may be determined and the corresponding operation may be changed based on the detection results from a dirt sensor.

As described above, this embodiment is equipped with a notification function that notifies the terminal device 300 when maintenance related to the clothing processing device 100 is required or when an abnormality has occurred. Furthermore, this embodiment makes it possible to directly execute an operation corresponding to the maintenance, abnormality, etc., from the notification. This allows the user U to execute the corresponding response without forgetting, improving usability. Therefore, this embodiment can improve convenience.

Second Embodiment
Next, the second embodiment will be described with reference to FIG. 10. FIG. 10 is a diagram showing an example of a display screen of the second embodiment. The configuration and operation described with reference to FIG. 1 to FIG. 8 are the same in the first embodiment and the second embodiment. The display screen 430 (an example of the display screen 301a) shown in FIG. 10 further includes text 423 showing guidance and a button 603 as an operation unit, in addition to the display screen 420 shown in FIG. 9. The text 423 shows, as guidance, "When automatic cleaning is set, detergent residue and sebum dirt adhering to the drum are automatically washed away by supplying water during spin-drying, and the drum is maintained." The button 603 as an operation unit instructs the setting operation of "setting automatic cleaning." In this embodiment, when the display control unit 32 displays, as an operation unit, a first operation unit (buttons 601 and 602) for executing a first operation corresponding to a predetermined state, and the predetermined state is not resolved for a predetermined period of time, the display control unit 32 displays a second operation unit (button 603) for executing a second operation corresponding to the predetermined state. In this embodiment, the clothing processing system 1 displays an automatic cleaning notification when it is determined that the user U does not regularly execute the tub clean course. Here, the first operation is to execute the tub clean course, and the second operation is to set the automatic cleaning. The automatic cleaning is a function of the clothing processing device 100, and is a function to perform maintenance on the drum 123 during the washing operation. The function to perform maintenance on the drum 123 during the washing operation is, for example, to automatically wash away detergent residue, sebum dirt, and the like adhering to the drum 123 by supplying water during the spin cycle.

Third Embodiment
Next, the third embodiment will be described with reference to FIG. 11. FIG. 11 is a diagram showing an example of a display screen of the third embodiment. The configuration and operation described with reference to FIG. 1 to FIG. 8 are the same in the first embodiment and the third embodiment. The display screen 440 (an example of the display screen 301a) shown in FIG. 11 includes texts 441 and 442 showing guidance, and a button 604 serving as an operation unit. The text 441 shows, as guidance, "Notification content: We recommend mold protection." The text 442 shows, as guidance, "If you set "Mold protection" to set mold protection, the drum will be dried after the end of the washing operation to prevent the growth of black mold." The button 604 serving as an operation unit instructs the setting operation of "setting mold protection." In this embodiment, the predetermined state detected by the state detection unit 22 is that the number of drying operations is less than the number of washing operations by more than a threshold value. In addition, the operation corresponding to the fact that the number of drying operations is less than the number of washing operations by more than a threshold value is to perform an additional drying operation of the washing tub at the end of the washing operation. According to this embodiment, for example, for a user U who mainly performs washing operations and rarely performs washing-drying operations or drying operations, it is possible to provide a notification recommending the execution of mold protection (drying the drum 123 for a predetermined time after the end of the washing operation) and an operation unit for the notification.

Fourth Embodiment
Next, the fourth embodiment will be described with reference to FIG. 12. FIG. 12 is a diagram showing an example of a display screen of the fourth embodiment. The configuration and operation described with reference to FIG. 1 to FIG. 8 are the same in the first embodiment and the fourth embodiment. The display screen 450 (an example of the display screen 301a) shown in FIG. 12 includes texts 451 and 452 showing guidance, and a button 605 serving as an operation unit. The text 451 shows, as guidance, "Notification content: We recommend setting the pre-rinse function." The text 452 shows, as guidance, "Are you dissatisfied with the rinsing condition? If you set the "pre-rinse function," the rinse will change from shower rinsing to "pre-rinse," which stores water in the washing tub and rinses. Although the pre-rinse function uses a lot of water, it will rinse the clothes thoroughly." The button 605 serving as an operation unit instructs the setting operation of "setting the pre-rinse function." In this embodiment, the predetermined state detected by the state detection unit 22 is that a manual change is detected in the contents of the washing operation. In addition, when the predetermined state is that a manual change is detected in the contents of the washing operation, the action is to change the basic settings of the washing operation. When the state detection unit 22 determines that the user U has manually increased the number of rinses by default or is operating with the shower rinse (also called water-injected rinse) setting, for example, a reserve rinse setting notification can be implemented. The setting action of "setting reserve rinse" is, for example, an action of changing the second rinse (shower rinse by default) in the basic operation to "reserve rinse".

Fifth Embodiment
Next, the fifth embodiment will be described with reference to FIG. 13. FIG. 13 is a diagram showing an example of a display screen of the fifth embodiment. The configuration and operation described with reference to FIG. 1 to FIG. 8 are the same in the first embodiment and the fifth embodiment. The display screen 460 (an example of the display screen 301a) shown in FIG. 13 includes texts 461 and 462 showing guidance, and buttons 606 and 607 as operation units. The text 461 shows, as guidance, "Notification content: Would you like to clean the automatic insertion path?". The text 462 shows, as guidance, "The automatic insertion path for detergent and fabric softener will be cleaned. Please clean it as a guide in the following cases: ・Once every 2 to 3 months・When automatic insertion has not been used for more than one month". The button 606 as an operation unit instructs a setting operation of "clean the liquid detergent insertion path side". The button 607 as an operation unit instructs a setting operation of "clean the fabric softener insertion path side". In this embodiment, the clothing treatment device 100 has an automatic clothing treatment agent dispenser 127, and the predetermined state is that the automatic dispenser 127 satisfies a predetermined condition. In addition, when the predetermined state is that the automatic dispenser satisfies a predetermined condition, the operation is cleaning of the automatic dispenser 127 using the automatic cleaning device 127d.

In this embodiment, the corresponding operation is to clean the dispensing path of the automatic detergent/fabric softener dispenser. With use of the automatic detergent/fabric softener dispenser, the liquid detergent and fabric softener in the automatic dispenser tank may turn jelly-like, which may cause problems with dispensing. For this reason, it is recommended that the dispensing path be cleaned once every two to three months.

It is also recommended that you clean the dispenser path if you have not used the automatic dispense function for more than a month, when you change the type of detergent or fabric softener you are using, or if you have not refilled the automatic dispenser tank with detergent or fabric softener for more than a week after the low detergent level indicator appeared.

Therefore, when these conditions are met, a maintenance recommendation notification like that shown in Figure 13 is executed. Then, by pressing the maintenance button, the conditions for executing automatic insertion path maintenance are set.

Sixth Embodiment
Next, the sixth embodiment will be described with reference to FIG. 14. FIG. 14 is a diagram showing an example of a display screen of the sixth embodiment. The configuration and operation described with reference to FIG. 1 to FIG. 8 are the same in the first embodiment and the sixth embodiment. The display screen 470 (an example of the display screen 301a) shown in FIG. 14 includes texts 471 and 472 showing guidance, and a button 608 which is an operation unit. The text 471 shows, as guidance, "Notification content: We recommend setting the silent mode." The text 472 shows, as guidance, "Are you dissatisfied with the operation sound at night? By setting "silent mode," you can reduce the operation sound during spinning." The button 608 which is an operation unit instructs the setting operation of "setting silent mode." In this embodiment, the predetermined state detected by the state detection unit 22 is that a washing operation is detected in a specific time period. In addition, when the predetermined state is that a washing operation is detected in a specific time period (for example, 10 p.m. to 6 a.m.), the operation is to change the operation mode of the washing operation. In this embodiment, when the state detection unit 22 determines that the user U is performing laundry in the middle of the night, for example, the state detection unit 22 executes a silent mode notification.

Seventh Embodiment
Next, the seventh embodiment will be described with reference to FIG. 15. FIG. 15 is a diagram showing an example of a display screen of the seventh embodiment. The configuration and operation described with reference to FIG. 1 to FIG. 8 are the same in the first embodiment and the seventh embodiment. The display screen 480 (an example of the display screen 301a) shown in FIG. 15 includes texts 481 and 482 showing guidance, and a button 609 serving as an operation unit. The text 481 shows, as guidance, "Notification content: How about washing your down comforter?". The text 482 shows, as guidance, "Spring is approaching and it's getting warmer. How about washing your down comforter? If you download the application course "down comforter", you can wash your down comforter in a way that suits it. ". The button 609 serving as an operation unit instructs the setting operation of "down comforter course download". In this embodiment, the predetermined state is a state in which a predetermined condition is met under which the use of a specific downloadable operation course is desired. In addition, when the predetermined state is a state in which a predetermined condition is satisfied under which the use of a specific downloadable operation course is desired, the operation is to download information indicating the operation content of the specific operation course. In this embodiment, the state detection unit 22 can provide a notification recommending the download of the corresponding application when, for example, it detects washing of specific clothes corresponding to the application course, when the seasons are changing, or when it detects a related operation.

Eighth embodiment
Next, the eighth embodiment will be described with reference to FIG. 16. FIG. 16 is a diagram showing an example of a display screen of the eighth embodiment. The configuration and operation described with reference to FIG. 1 to FIG. 8 are the same in the first embodiment and the eighth embodiment. The display screen 400 (an example of the display screen 301a) shown in FIG. 16 is an example when a notification occurs when the home appliance management application APP is not running or is running in the background, as in FIG. 7. In this case, the display screen 400 includes a display area 490 for the notification. The display area 490 also includes text 491 showing guidance, and buttons 610 and 611 which are operation units. The text 491 shows, as guidance, "It is time to clean the washing machine tub. Click here to purchase a washing machine tub cleaner." The button 610 which is an operation unit instructs the operation of "purchase detergent." The button 611 which is an operation unit instructs the operation of displaying "detailed information" on a separate screen. When button 610 is pressed, for example, a page of the product to be purchased on a preregistered e-commerce site is displayed, or if no e-commerce site is registered, a screen for registration is displayed. When button 611 is pressed, for example, information on a registered e-commerce site is displayed, or a list of information on a plurality of e-commerce sites set as candidates for registration destinations is displayed.

In this embodiment, the predetermined state detected by the state detection unit 22 is a state in which a predetermined condition is satisfied for which maintenance of the clothing processing device 100 is desired. In addition, when the predetermined state is a state in which a predetermined condition is satisfied for which maintenance of the clothing processing device 100 is desired, the operation is to order consumables corresponding to the maintenance. According to this embodiment, when maintenance related to the clothing processing device is required, a corresponding notice can be notified to the terminal device 300. In addition, from the notice, it is possible to directly order consumables corresponding to the maintenance, or to access a screen where the order can be made. As shown in FIG. 16, a direct link from the notice allows smooth purchase of consumables. In addition, if there is an online shop that you regularly use, you may register the information about that shop in advance so that the directly linked online shop will be replaced with that shop.

Ninth embodiment
Next, the ninth embodiment will be described with reference to FIG. 17. FIG. 17 is a diagram showing an example of a display screen of the ninth embodiment. The configuration and operation described with reference to FIG. 1 to FIG. 8 are the same in the first embodiment and the ninth embodiment. The display screen 400 (an example of the display screen 301a) shown in FIG. 17 is an example when a notification occurs when the home appliance management application APP is not running or is running in the background, as in FIG. 7. In this case, the display screen 400 includes a display area 500 for the notification. The display area 500 also includes text 491 showing the guidance shown in FIG. 16 and buttons 610 and 611 which are the operation unit. Furthermore, the display area 500 includes text 501 showing the guidance and button 612 which is the operation unit. The text 501 showing the guidance indicates "Request a washing machine tub cleaning service" as a guidance. The button 612 which is the operation unit instructs an operation of displaying the request destination on a separate screen saying "Request from here". In this embodiment, the predetermined state detected by the state detection unit 22 is a state in which a predetermined condition for which maintenance of the clothing processing device 100 is desired is satisfied. In addition, the operation when the predetermined state is a state in which a predetermined condition for which maintenance of the clothing processing device 100 is desired is a request for maintenance service to an external company. According to this embodiment, when maintenance of the clothing processing device 100 is required, a corresponding notice can be notified to the terminal device 300. In addition, a service corresponding to the maintenance can be directly requested from the notice. According to this embodiment, as shown in FIG. 17, a maintenance service request can also be made directly from the notice. This allows the user U to smoothly respond without having to investigate where to request the corresponding maintenance service.

Tenth embodiment
Next, the tenth embodiment will be described with reference to FIG. 18 to FIG. 20. FIG. 18 to FIG. 20 are flow charts showing an example of the operation of the maintenance necessity determination unit 23 shown in FIG. 4 in the tenth embodiment. The configuration and operation described with reference to FIG. 1 to FIG. 8 are basically the same in the first embodiment and the tenth embodiment. The process shown in FIG. 18 to FIG. 20 is repeatedly executed at a predetermined cycle. The flow shown in FIG. 18 is a flow in which the maintenance necessity determination unit 23 determines the execution status of the maintenance operation. When it is detected that the tank cleaning has been executed (step S101: YES), the accumulated number of operations X is reset (step S102), and the previous operation date is set (step S103). In the flow shown in FIG. 19, the maintenance necessity determination unit 23 checks the count of the number of operations. When it is detected that the washing or washing-drying operation has been executed (step S201: YES), the number of operations X is incremented (step S202). When the number of operations exceeds a predetermined number (step S203: YES), a tub cleaning notification is issued (step S204). In the flow shown in FIG. 20, the maintenance necessity determination unit 23 checks the count of the number of elapsed days. The difference between the last operation date, i.e., the number of days since the last tub cleaning was performed, and today is calculated to calculate the number of elapsed days. When the number of elapsed days exceeds a predetermined period (step S301), a tub cleaning notification is issued (step S302). In this embodiment, the maintenance necessity determination unit 23 makes a determination based on the execution status of the maintenance operation, the number of elapsed days, and the number of washing operation operations, and issues a notification.

Note that two or more of the first to tenth embodiments can be combined as appropriate. When combined, for example, a "predetermined state" can include multiple "predetermined states" from each embodiment. Also, an "action" corresponding to a "predetermined state" can include multiple actions corresponding to each of the predetermined states.

According to at least one of the embodiments described above, the device has a state detection unit 22 that detects that the clothing processing device 100 is in a "predetermined state," and a display control unit 32 that, when the "predetermined state" is detected, displays on the display screen 301a of the terminal device 300 a message indicating that the clothing processing device 100 is in a "predetermined state," and an operation unit for executing an operation corresponding to the "predetermined state," thereby improving convenience.

Although several embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These embodiments can be implemented in various other forms, and various omissions, substitutions, and modifications can be made without departing from the gist of the invention. These embodiments and their modifications are within the scope of the invention and its equivalents as set forth in the claims, as well as the scope and gist of the invention.

1...Clothing processing system, 100...Clothing processing device, 200...Server, 300...Terminal device, 14...Control unit, 22...Status detection unit, 23...Maintenance necessity determination unit, 32...Display control unit.

Claims (11)

A state detection unit that detects whether the clothing processing device is in a predetermined state;
a display control unit that displays, when the state detection unit detects that the clothing processing device is in the predetermined state, a guide indicating that the clothing processing device is in the predetermined state and an operation unit for executing an operation corresponding to the predetermined state on a display screen of the terminal device;
Equipped with
the terminal device is equipped with an application program for managing the clothing processing device, and the display control unit is realized by the terminal device executing the application program;
When the terminal device receives a notification indicating that the clothing processing device is in the predetermined state while a first screen corresponding to a state in which the application program is not running or the application program is running in the background is displayed on the display screen, the terminal device displays a display on the first screen notifying the user that the notification has occurred;
when an operation is performed on the display on the first screen, the display control unit causes the guidance and the operation unit to be displayed on a second screen transitioning from the first screen by the operation;
The laundry treatment device has an automatic laundry treatment agent dispenser,
the predetermined state is that the automatic inserting device satisfies a predetermined condition,
The operation is cleaning of the automatic insertion device.
Clothes processing system. A state detection unit that detects whether the clothing processing device is in a predetermined state;
a display control unit that displays, when the state detection unit detects that the clothing processing device is in the predetermined state, a guide indicating that the clothing processing device is in the predetermined state and an operation unit for executing an operation corresponding to the predetermined state on a display screen of the terminal device;
Equipped with
the terminal device is equipped with an application program for managing the clothing processing device, and the display control unit is realized by the terminal device executing the application program;
When the terminal device receives a notification indicating that the clothing processing device is in the predetermined state while a first screen corresponding to a state in which the application program is not running or the application program is running in the background is displayed on the display screen, the terminal device displays a display on the first screen notifying the user that the notification has occurred;
when an operation is performed on the display on the first screen, the display control unit causes the guidance and the operation unit to be displayed on a second screen transitioning from the first screen by the operation;
The laundry processing device is capable of executing a washing operation course for the purpose of cleaning a washing tub,
The predetermined state is a state in which a predetermined condition for which cleaning of the cleaning tank is desired is satisfied, and the operation is a cleaning operation set as the cleaning operation course.
Clothes processing system. A state detection unit that detects whether the clothing processing device is in a predetermined state;
a display control unit that displays, when the state detection unit detects that the clothing processing device is in the predetermined state, a guide indicating that the clothing processing device is in the predetermined state and an operation unit for executing an operation corresponding to the predetermined state on a display screen of the terminal device;
Equipped with
the terminal device is equipped with an application program for managing the clothing processing device, and the display control unit is realized by the terminal device executing the application program;
When the terminal device receives a notification indicating that the clothing processing device is in the predetermined state while a first screen corresponding to a state in which the application program is not running or the application program is running in the background is displayed on the display screen, the terminal device displays a display on the first screen notifying the user that the notification has occurred;
when an operation is performed on the display on the first screen, the display control unit causes the guidance and the operation unit to be displayed on a second screen transitioning from the first screen by the operation;
The laundry processing device has a function of adding maintenance of a washing tub to a washing operation,
The predetermined state is a state where a predetermined condition is satisfied that indicates that maintenance of the cleaning tank is desired, and the action is to perform the maintenance by the function.
Clothes processing system. A state detection unit that detects whether the clothing processing device is in a predetermined state;
a display control unit that displays, when the state detection unit detects that the clothing processing device is in the predetermined state, a guide indicating that the clothing processing device is in the predetermined state and an operation unit for executing an operation corresponding to the predetermined state on a display screen of the terminal device;
Equipped with
the terminal device is equipped with an application program for managing the clothing processing device, and the display control unit is realized by the terminal device executing the application program;
When the terminal device receives a notification indicating that the clothing processing device is in the predetermined state while a first screen corresponding to a state in which the application program is not running or the application program is running in the background is displayed on the display screen, the terminal device displays a display on the first screen notifying the user that the notification has occurred;
when an operation is performed on the display on the first screen, the display control unit causes the guidance and the operation unit to be displayed on a second screen transitioning from the first screen by the operation;
the display control unit, when displaying a first operation unit for executing a first operation corresponding to the predetermined state as the operation unit, displays a second operation unit for executing a second operation corresponding to the predetermined state when the predetermined state is not resolved;
Clothes processing system. A state detection unit that detects whether the clothing processing device is in a predetermined state;
a display control unit that displays, when the state detection unit detects that the clothing processing device is in the predetermined state, a guide indicating that the clothing processing device is in the predetermined state and an operation unit for executing an operation corresponding to the predetermined state on a display screen of the terminal device;
Equipped with
the terminal device is equipped with an application program for managing the clothing processing device, and the display control unit is realized by the terminal device executing the application program;
When the terminal device receives a notification indicating that the clothing processing device is in the predetermined state while a first screen corresponding to a state in which the application program is not running or the application program is running in the background is displayed on the display screen, the terminal device displays a display on the first screen notifying the user that the notification has occurred;
when an operation is performed on the display on the first screen, the display control unit causes the guidance and the operation unit to be displayed on a second screen transitioning from the first screen by the operation;
The predetermined state is that a manual change to the contents of the washing operation is detected,
The operation is a change of a basic setting of a washing operation.
Clothes processing system. A state detection unit that detects whether the clothing processing device is in a predetermined state;
a display control unit that displays, when the state detection unit detects that the clothing processing device is in the predetermined state, a guide indicating that the clothing processing device is in the predetermined state and an operation unit for executing an operation corresponding to the predetermined state on a display screen of the terminal device;
Equipped with
the terminal device is equipped with an application program for managing the clothing processing device, and the display control unit is realized by the terminal device executing the application program;
When the terminal device receives a notification indicating that the clothing processing device is in the predetermined state while a first screen corresponding to a state in which the application program is not running or the application program is running in the background is displayed on the display screen, the terminal device displays a display on the first screen notifying the user that the notification has occurred;
when an operation is performed on the display on the first screen, the display control unit causes the guidance and the operation unit to be displayed on a second screen transitioning from the first screen by the operation;
The predetermined state is a state in which a predetermined condition is satisfied, which indicates that maintenance of the laundry treatment device is desired,
The operation is a request for service to an external company that handles the maintenance.
Clothes processing system. A state detection unit that detects whether the clothing processing device is in a predetermined state;
a display control unit that displays, when the state detection unit detects that the clothing processing device is in the predetermined state, a guide indicating that the clothing processing device is in the predetermined state and an operation unit for executing an operation corresponding to the predetermined state on a display screen of the terminal device;
Equipped with
the terminal device is equipped with an application program for managing the clothing processing device, and the display control unit is realized by the terminal device executing the application program;
When the terminal device receives a notification indicating that the clothing processing device is in the predetermined state while a first screen corresponding to a state in which the application program is not running or the application program is running in the background is displayed on the display screen, the terminal device displays a display on the first screen notifying the user that the notification has occurred;
when an operation is performed on the display on the first screen, the display control unit causes the guidance and the operation unit to be displayed on a second screen transitioning from the first screen by the operation;
the predetermined state is a state in which a predetermined condition is satisfied under which use of a particular downloadable driving course is desired;
The operation is downloading information indicating the driving content of the specific driving course.
Clothes processing system. A state detection unit that detects whether the clothing processing device is in a predetermined state;
a display control unit that displays, when the state detection unit detects that the clothing processing device is in the predetermined state, a guide indicating that the clothing processing device is in the predetermined state and an operation unit for executing an operation corresponding to the predetermined state on a display screen of the terminal device;
Equipped with
The predetermined state is that the number of drying operations is less than the number of washing operations by more than a threshold value, and the operation is to additionally perform a drying operation of the washing tub at the end of the washing operation.
Clothes processing system. A state detection unit that detects whether the clothing processing device is in a predetermined state;
a display control unit that displays, when the state detection unit detects that the clothing processing device is in the predetermined state, a guide indicating that the clothing processing device is in the predetermined state and an operation unit for executing an operation corresponding to the predetermined state on a display screen of the terminal device;
Equipped with
when the display control unit has displayed, as the operation unit, a first operation unit for executing a first operation corresponding to the predetermined state, and when the predetermined state is not resolved, the display control unit displays a second operation unit for executing a second operation that is an operation corresponding to the predetermined state and is different from the first operation;
Clothes processing system. A state detection unit that detects whether the clothing processing device is in a predetermined state;
a display control unit that displays, when the state detection unit detects that the clothing processing device is in the predetermined state, a guide indicating that the clothing processing device is in the predetermined state and an operation unit for executing an operation corresponding to the predetermined state on a display screen of the terminal device;
Equipped with
the terminal device is equipped with an application program for managing the clothing processing device, and the display control unit is realized by the terminal device executing the application program;
When the terminal device receives a notification indicating that the clothing processing device is in the predetermined state while a first screen corresponding to a state in which the application program is not running or the application program is running in the background is displayed on the display screen, the terminal device displays a display on the first screen notifying the user that the notification has occurred;
when an operation is performed on the display on the first screen, the display control unit causes the guidance and the operation unit to be displayed on a second screen transitioning from the first screen by the operation;
a maintenance necessity determination unit that determines whether the predetermined condition is satisfied based on the number of times the laundry processing device has been used or the period of time since the last maintenance;
Clothes processing system. A state detection unit that detects whether the clothing processing device is in a predetermined state;
a display control unit that displays, when the state detection unit detects that the clothing processing device is in the predetermined state, a guide indicating that the clothing processing device is in the predetermined state and an operation unit for executing an operation corresponding to the predetermined state on a display screen of the terminal device;
Equipped with
the terminal device is equipped with an application program for managing the clothing processing device, and the display control unit is realized by the terminal device executing the application program;
When the terminal device receives a notification indicating that the clothing processing device is in the predetermined state while a first screen corresponding to a state in which the application program is not running or the application program is running in the background is displayed on the display screen, the terminal device displays a display on the first screen notifying the user that the notification has occurred;
when an operation is performed on the display on the first screen, the display control unit causes the guidance and the operation unit to be displayed on a second screen transitioning from the first screen by the operation;
and a control unit that starts the operation when it is detected that a door of the clothing processing device is closed or a predetermined operation is performed on a main body operation unit provided in the clothing processing device after the operation on the operation unit is performed.
Clothes processing system.

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