JP7709729B2 - Baggage acceptance device and program - Google Patents

Description

The present invention relates to a baggage acceptance device and a program .

A system is known that accepts parcel deliveries without the presence of an attendant (see, for example, Patent Document 1).

Japanese Patent Application Publication No. 10-040463

However, there is not enough consideration given to how customers will operate the system themselves, so there is room for improvement.

The present invention was made in light of these circumstances, and its purpose is to provide technology that enables customers to conveniently accept deliveries themselves.

In order to solve the above-mentioned problems, a baggage acceptance device according to one aspect of the present invention is a baggage acceptance device that accepts baggage to be delivered by operation of a customer, and includes a registration means for registering the baggage to be delivered, an issuing means for printing and issuing a label to be affixed to the baggage registered by the registration means, a detection means for detecting that the label issued by the issuing means has been removed, and a settlement means capable of accepting the insertion of currency as a delivery fee and dispensing change if there is change, and when there is change, the settlement means dispenses the change after detecting that the label has been removed by the detection means.

FIG. 2 is a diagram showing an example of installation of a baggage acceptance device and a weighing device. FIG. 2 is a diagram showing an example of the configuration of a baggage acceptance device and a weighing device. FIG. 13 is an explanatory diagram for explaining packages and fees. 13 is a display example of a baggage claim device. 13 is a display example of a baggage claim device. 13 is a display example of a baggage claim device. 13 is a display example of a baggage claim device. 13 is a display example of a baggage claim device. 13 is a display example of a baggage claim device. 13 is a display example of a baggage claim device. 13 is a display example of a baggage claim device. 13 is a display example of a baggage claim device. 13 is a display example of a baggage claim device. 13 is a display example of a baggage claim device. 13 is a display example of a baggage claim device. 13 is a display example of a baggage claim device. 5 is a flowchart showing an example of the operation of the baggage acceptance device. 5 is a flowchart showing an example of the operation of the baggage acceptance device.

Below, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a diagram showing an example of the installation of a baggage acceptance device 10 and a weighing device 20. FIG. 1(A) is a perspective view of the baggage acceptance device 10, etc., as seen from the customer (the person requesting the delivery of the baggage). FIG. 1(B) is a perspective view of the baggage acceptance device 10, etc., as seen from the store clerk (staff member, employee) side. As shown in FIG. 1, an insertion box 30 into which baggage can be inserted is installed on the right side of the baggage acceptance device 10 as seen from the customer side. A weighing device 20 is installed on the upper surface of the insertion box 30. The baggage acceptance device 10 and the weighing device 20 may be collectively referred to as a baggage acceptance system.

The baggage acceptance device 10 and the weighing device 20 are installed in a store that accepts requests for baggage delivery and accepts baggage to be delivered. Hereinafter, the store in which the baggage acceptance device 10 is installed may be referred to as store T. The baggage acceptance device 10 is a device for accepting requests for baggage delivery and accepting baggage to be delivered, and is basically operated by the customer himself. The weighing device 20 is a device for weighing the weight of the baggage to be delivered, and like the baggage acceptance device 10, is basically operated by the customer himself.

The baggage acceptance device 10 and the weighing device 20 are connected so as to be able to communicate with each other. The baggage acceptance device 10 does not have to communicate with devices other than the weighing device 20, but in this embodiment, the baggage acceptance device 10 communicates with devices other than the weighing device 20. Specifically, the baggage acceptance device 10 is connected to a LAN installed in the store T and can communicate with other devices installed on the LAN (other baggage acceptance devices 10, a management device (not shown), etc.). The management device (not shown) monitors, for example, the change status (near end, near full) of the baggage acceptance device 10 and the status (near end) of receipt paper and labels. In addition, a store server capable of communicating with devices outside the store (for example, devices installed at the headquarters (headquarters) or data center) may be installed on the LAN. The baggage acceptance device 10 may communicate with devices outside the store via the store server.

Figure 2 shows an example of the configuration of the baggage acceptance device 10 and the weighing device 20. Figure 2 (A) shows an example of the configuration of the baggage acceptance device 10. Figure 2 (B) shows an example of the configuration of the weighing device 20. In Figures 1 and 2, the same parts are given the same reference numerals.

(Baggage acceptance device 10)
With reference to Figures 1 (A) and (B), an example of the configuration of the baggage acceptance device 10 shown in Figure 2 (A) will be described. The baggage acceptance device 10 includes a CPU 101, a ROM 102, a RAM 103, a hard disk 104, a customer display unit 105, a receipt printing unit 107, a label printing unit 108, a payment terminal (non-cash payment unit) 109, a change machine (cash payment unit) 110, a store clerk display unit 111, an audio output unit 112, a first communication unit (connection unit) 115, and a second communication unit (LAN communication unit) 116. These can communicate with each other via a bus.

The CPU 101 is a central processing unit that controls the operation of the baggage acceptance device 10 by reading and executing programs stored in the ROM 102 .
The ROM 102 is a read-only memory, and stores various types of information used by the CPU 101, including programs, for example.
The RAM 103 is a read/write memory and stores various information, such as information acquired or generated during processing.

The hard disk 104 stores various information. For example, the hard disk 104 may store programs executed by the CPU 101 instead of the ROM 102. Also, the hard disk 104 may store information acquired or generated during processing instead of the RAM 103.

The customer-side display unit 105 is a touch display for customers, which displays various information to customers and accepts various inputs from customers.

The receipt printing unit 107 prints and issues receipts. The receipt printing unit 107 (or the vicinity of the receipt printing unit 107) is provided with a sensor that detects when a customer has removed a receipt. The label printing unit 108 prints and issues various labels to be affixed to packages. The label printing unit 108 (or the vicinity of the label printing unit 108) is provided with a sensor that detects when a customer has removed a label.

The receipt printing unit 107 may print the receipt in black, and the label printing unit 108 may print the label in red. Alternatively, the receipt printing unit 107 may print the receipt in a single color (e.g., black), and the label printing unit 108 may print the label in one or both of two colors (black and red).

As shown in FIG. 1A, the positional relationship between the receipt printing unit 107 and the label printing unit 108 is such that the label printing unit 108 is located closer to the weighing device 20 (the weighing device 20 is installed next to the label printing unit 108). This makes it more efficient to attach the label printed and issued by the label printing unit 108 to the package. In other words, the operation flow (see the flowcharts in FIG. 17 and FIG. 18) is to issue a label (equivalent to a certificate) indicating that the delivery fee has been paid, detect the removal of the label (i.e., after the label is attached to the package in preparation for delivery), pay out the change, detect the removal of the change, and finally issue a receipt. Therefore, it is preferable to have the weighing device 20 next to the label issuing unit. Also, the insertion box 30 is installed below the weighing device 20 (the weighing device 20 is installed above the insertion box 30), which is in line with the flow.

The payment terminal 109 is used for non-cash payments (credit card payments, prepaid card payments, etc.). The payment terminal 109 may include, for example, a reading unit (not shown), a display unit (not shown), an operation unit (not shown), and a communication unit (not shown). The reading unit of the payment terminal 109 magnetically or electrically reads and writes information stored in various cards (it may only read). The reading and writing by the reading unit may be of a contact type or a non-contact type. The display unit of the payment terminal 109 displays various information (e.g., operation guide information) to the customer. The operation unit of the payment terminal 109 accepts various inputs from the customer (e.g., input of a PIN number, input of the number of payments, etc.). The communication unit of the payment terminal 109 communicates with an external server (a server for credit card payment processing installed by the company or another company, a server for prepaid card payment processing, etc.). In other words, the communication unit of the payment terminal 109 transmits and receives various information related to non-cash payment processing between the external server.

The change machine 110 is used for settlement with cash. The change machine 110 has an input port for banknotes and coins, an output port for banknotes and coins, a storage unit, and various sensors, and detects the money inserted into the input port, calculates the change amount, which is the difference between the amount inserted and the purchase amount, ejects the change from the output port, and detects the removal of the ejected change.

The store clerk display unit 111 displays various information to the store clerk. Note that the store clerk display unit 111 may be a touch display capable of accepting various inputs.

The audio output unit 112 outputs audio. For example, the audio output unit 112 outputs audio guidance, etc.

The first communication unit 115 transmits and receives information to and from the weighing device 20. For example, the first communication unit 115 receives a measurement value measured by the weighing device 20 from the weighing device 20. Note that, although Fig. 1B shows an example in which information is transmitted and received to and from the weighing device 20 via a wire (a cable indicated by a dashed line in the figure), information may be transmitted and received to and from the weighing device 20 wirelessly (Bluetooth (registered trademark), etc.).
The second communication unit 116 transmits and receives information to and from other devices (such as a management device) on the LAN.

The baggage acceptance device 10 may be equipped with an SSD (Solid State Drive) instead of the hard disk 104. The baggage acceptance device 10 may be equipped with an IC card reader that reads IC cards other than credit cards. The baggage acceptance device 10 may also be equipped with a key operation unit consisting of one or more mechanical keys (hard buttons), a detection unit (human sensor) that can detect the presence of a person, an imaging unit (camera) that captures images of people and baggage, a scanner unit that can recognize various codes, and an alarm unit (sign pole) that has a light-emitting unit such as an LED.

(Measuring device 20)
An example of the configuration of the weighing device 20 shown in Fig. 2(B) will be described with reference to Figs. 1(A) and (B). The weighing device 20 includes a CPU 201, a ROM 202, a RAM 203, a display unit 205, an operation unit 206, a weighing unit 213, and a communication unit (connection unit) 215. These can communicate with each other via a bus.

The CPU 201 is a central processing unit that controls the operation of the weighing device 20 by reading and executing a program stored in the ROM 202 .
The ROM 202 is a read-only memory, and stores various types of information used by the CPU 201, including programs, for example.
The RAM 203 is a read/write memory and stores various information, such as information acquired or generated during processing.

The display unit 205 displays various information to customers.
The operation unit 206 accepts various inputs from customers.
The weighing unit 213 weighs an object (baggage) placed on the platform 213a, for example, by a weight detection method using a load cell.
The communication unit 215 transmits and receives information to and from the baggage acceptance device 10. Note that, although Fig. 1(B) shows an example in which information is transmitted and received by wire to and from the baggage acceptance device 10, information may be transmitted and received by wireless (Bluetooth (registered trademark) or the like) to and from the baggage acceptance device 10.

The weighing device 20 may include an MCU (Micro Controller Unit) instead of the CPU 201, ROM 202, and RAM 203. The weighing device 20 may also include a detection unit (human sensor) capable of detecting the presence of a person, an imaging unit (camera) that captures images of people and luggage, a scanner unit that can recognize various codes, and an alarm unit (sign pole) having a light-emitting unit such as an LED.

Figure 3 is an explanatory diagram explaining luggage and fees. Figure 3 (A) is an explanatory diagram explaining types of luggage. Figure 3 (B) is an explanatory diagram explaining delivery fees. As shown in Figure 3 (A), luggage accepted by the luggage acceptance device 10 (handle luggage) is classified into four luggage types (types A, B, C, and D) defined by weight, size, etc. According to Figure 3 (A), luggage of type A is unspecified luggage with a weight of 100g or less and a size (length x width x thickness) of 20cm or less x 12cm or less x 1cm or less (excluding prohibited items, which will be described later). Baggage of type B is unspecified luggage with a weight of 1kg or less and a size (length x width x thickness) of 20-30cm x 12-20cm x 5cm or less (excluding prohibited items). In other words, luggage that is too small does not fall under type B. Type C luggage is unspecified luggage (excluding prohibited items) that weighs 4 kg or less and has a total size (length x width x thickness) of 95 cm or less. Type D luggage is specified luggage (printed materials, CDs, DVDs) that is A4 size (29.7 cm x 21.0 cm) or less. Note that "package type" can also be thought of as the type of delivery (or delivery service) that corresponds to the type of luggage. In other words, "package type" is the type of luggage or delivery.

The delivery fee for each type of parcel (each parcel type) is determined according to weight, as shown in Figure 3 (B). According to Figure 3 (B), for example, the delivery fee for a type A parcel is 100 yen if it does not exceed 50g, and 190 yen if it exceeds 50g (50-100g).

The baggage acceptance device 10 can refer to information such as that shown in FIG. 3(A) and FIG. 3(B). Specifically, the baggage acceptance device 10 stores within its own device (e.g., hard disk 104) a file (baggage definition file) containing information such as that shown in FIG. 3(A) and a file (fee setting file) containing information such as that shown in FIG. 3(B). Note that the baggage definition file and fee setting file may be stored in another device within the LAN, and the baggage acceptance device 10 may refer to the baggage definition file and fee setting file stored in the other device.

Figures 4 to 16 are examples of displays on the baggage acceptance device 10. Note that Figure X(A) (where X is 4, 5, ..., 16) is an example of a display on the customer display unit 105, and Figure X(B) is an example of a display on the store clerk display unit 111. Note that the ratio between the size of the display screen of the customer display unit 105 shown in Figure X(A) and the size of the display screen of the store clerk display unit 111 shown in Figure X(B) does not represent the actual ratio of the sizes of the two display screens.

When the baggage acceptance device 10 is waiting for a customer (on standby), it displays an initial screen as shown in FIG. 4(A) on the customer side display unit 105. The initial screen shown in FIG. 4(A) displays a message MS100 instructing the customer to place the baggage on the weighing device 20, and an image GA101 that guides the customer to place the baggage on the weighing device 20. The initial screen shown in FIG. 4(A) also includes an attendant call button BT109.

When the baggage acceptance device 10 is waiting for a customer (when the initial screen is displayed on the customer display unit 105), it notifies the store clerk display unit 111 that the baggage acceptance device 10 is waiting for a customer, as shown in FIG. 4(B). Note that the baggage acceptance device 10 may notify the store clerk that the baggage acceptance device 10 is waiting for a customer by using a first background color (e.g., blue) as a first notification mode for notifying the store clerk that the baggage acceptance device 10 is available.

When a baggage is placed on the weighing device 20 (when a weighing value is obtained from the weighing device 20 via the first communication unit 115), the baggage acceptance device 10 displays a baggage type selection screen as shown in FIG. 5 (A) on the customer display unit 105. When the baggage acceptance device 10 obtains a stable value of the baggage from the weighing device 20 (for example, a weighing value and information that the weighing value is a stable value), the baggage acceptance device 10 may display a baggage type selection screen as shown in FIG. 5 (A) on the customer display unit 105. The baggage type selection screen is a screen that displays a baggage type according to the weight of the baggage placed on the weighing device 20 as a selectable option from among multiple baggage types. The weight of the baggage placed on the weighing device 20 (weighing value by the weighing device 20) is assumed to be 200 g. In other words, since the weighing value is 200 g, type A cannot be selected, and types B, C, and D can be selected (see FIG. 3 (B)). In other words, the baggage acceptance device 10 switches between the types of baggage or delivery that can be selected depending on the weight of the baggage.

In addition, if there is no luggage type that corresponds to the weight of the luggage placed on the weighing device 20, the customer side display unit 105 may display (guidance) a message to the customer that the luggage cannot be handled by the luggage acceptance device 10 or that the luggage will be handled at a manned reception counter and that the customer should move to the reception counter.

The luggage type selection screen shown in FIG. 5(A) has an A type selection button BT111 for selecting A type, a B type selection button BT112 for selecting B type, a C type selection button BT113 for selecting C type, and a D type selection button BT114 for selecting D type. The luggage type selection screen shown in FIG. 5(A) also has a cancel button BT108 and a call staff button BT109. Hereinafter, the A type selection button BT111, B type selection button BT112, C type selection button BT113, and D type selection button BT114 may be collectively referred to as luggage type selection buttons. Each luggage type selection button displays the type name, an image of the respective luggage, regulations such as weight and size, and an image regarding whether or not the luggage can be inserted into the insertion box 30.

As described above, types B, C, and D are selectable, but type A is not selectable, so on the luggage type selection screen shown in FIG. 5(A), the type B selection button BT112, type C selection button BT113, and type D selection button BT114 are displayed in a manner indicating that they are selectable, while the type A selection button BT111 is displayed in a manner indicating that it is not selectable (grayed down and displays the wording "unavailable").

When the customer is selecting a baggage type (when the baggage type selection screen is displayed on the customer display unit 105), the baggage acceptance device 10 notifies the customer that a baggage type is being selected on the store clerk display unit 111, as shown in FIG. 5(B). Note that the baggage acceptance device 10 may also notify the customer that a baggage type is being selected in a second notification manner (second background color, for example, green) that notifies the customer that the selection is proceeding normally.

Image GA116 is an image that notifies the user that the display on the customer display unit 105 has not changed for a predetermined period of time (which may be a different period for each screen on the customer display unit 105) (when the customer's operations have been stalled for a predetermined period of time) when the display on the customer display unit 105 has not changed for a predetermined period of time. As an example of a case where the display on the customer display unit 105 has not changed for a predetermined period of time, image GA116 is displayed in FIG. 5(B) as if the baggage type selection screen shown in FIG. 5(A) has not changed for a predetermined period of time, but the same applies to a case where other screens (excluding the initial screen) on the customer display unit 105 have not changed for a predetermined period of time.

When a baggage type is selected (when the baggage type selection button is operated), the baggage acceptance device 10 displays a prohibited items confirmation screen as shown in FIG. 6(A) on the customer display unit 105. The prohibited items confirmation screen shown in FIG. 6(A) shows items that cannot be delivered and items that cannot be transported by aircraft. The prohibited items confirmation screen shown in FIG. 6(A) also has a detailed explanation button BT120 for displaying detailed explanations about items that cannot be delivered, a detailed explanation button BT121 for displaying detailed explanations about items that cannot be transported by aircraft, a no prohibited items button BT127 for declaring that there are no prohibited items, and a cancel button BT108.

When the customer is checking for prohibited items (when the prohibited items confirmation screen is displayed on the customer display unit 105), the baggage acceptance device 10 notifies the store clerk display unit 111 that prohibited items are being checked, as shown in FIG. 6(B). The baggage acceptance device 10 may also notify the store clerk that prohibited items are being checked in a second notification manner that notifies the store clerk that the process is proceeding normally.

When a declaration is made that there are no prohibited items (when the No Prohibited Items button BT127 is operated), the baggage acceptance device 10 displays a size confirmation screen as shown in FIG. 7(A) on the customer display unit 105. The size confirmation screen is a screen for confirming whether the baggage complies with the regulations (specifically, size) of the selected baggage type (baggage type selected by the customer on the baggage type selection screen (FIG. 5(A))). It is assumed that the baggage type selected by the customer on the baggage type selection screen is Type B.

The size confirmation screen shown in FIG. 7(A) displays a size confirmation image GA130 for confirming whether the luggage is the appropriate size for B type (size within regulations). The size confirmation image GA130 is an image that shows the range of the appropriate size (length, width) for B type in an actual size area. The customer checks whether the luggage is the appropriate size for B type by placing the luggage against the size confirmation image GA130. The size confirmation screen shown in FIG. 7(A) also has a Yes button BT131 that indicates that the size is appropriate, a No button BT132 that indicates that the size is not appropriate, and a call attendant button BT109, and has a display area HR134 that displays the relationship between weight and fee for B type luggage. In the display area HR134, the weight ("250g or less") and fee ("240 yen") that correspond to the weight value of the luggage (200g) are highlighted.

When the customer is checking the size of the luggage (when the size check screen is displayed on the customer display unit 105), the luggage acceptance device 10 notifies the store clerk display unit 111 that the size is being checked, as shown in FIG. 7(B). The luggage acceptance device 10 may also notify the customer that the size is being checked in a second notification manner that notifies the customer that the process is proceeding normally.

When an operation is performed to indicate that the size is appropriate (operation of the Yes button BT131), the baggage acceptance device 10 displays a selection screen for express delivery, etc., as shown in FIG. 8(A) on the customer display unit 105. The selection screen shown in FIG. 8(A) has a display area HR140 for selecting whether or not to select express delivery (a service that delivers luggage faster than normal), and a display area HR143 for selecting the quantity.

In the display area HR140, a No Express Delivery button BT141 for specifying No Express Delivery and a Express Delivery button BT142 for specifying Express Delivery are arranged as buttons for specifying whether or not express delivery is required (necessary or not). In FIG. 8(A), the No Express Delivery button BT141 is displayed in a thick frame and the Express Delivery button BT142 is displayed in a thin frame, with the thick frame indicating a specified state and the thin frame indicating an unspecified state, that is, the No Express Delivery button BT141 is specified and the Express Delivery button BT142 is not specified. In addition, the state in which the No Express Delivery button BT141 is specified (the state in which the Express Delivery button BT142 is not specified) is the initial state (the state when the size confirmation screen is first displayed in the transaction). Therefore, a customer who desires express delivery operates the Express Delivery button BT142. When the Express Delivery Yes button BT142 is operated, the baggage acceptance device 10 sets the Express Delivery Yes button BT142 to a specified state (the No Express Delivery button BT141 to an unspecified state).

A quantity button BT144 is arranged in the display area HR143 as a button for specifying a quantity. In FIG. 8(A), the number "1" is displayed on the quantity button BT144, which indicates that 1 has been specified. The initial quantity state is that 1 has been specified. Therefore, a customer who wishes to specify 2 or more items operates the quantity button BT144. When the quantity button BT144 is operated, the baggage acceptance device 10 displays a small screen (not shown) for accepting the specification (change) of the quantity, and accepts the quantity specification via the small screen.

The specification screen shown in FIG. 8(A) also has a back button BT145, a next button BT146, and a call attendant button BT109. If the customer wishes to change the initial state regarding whether or not express delivery is available or the quantity, the customer operates the next button BT146 after making the change to proceed with the process, and if the customer does not wish to change the initial state, the customer simply operates the next button BT146 to proceed with the process.

When the customer is checking whether or not express delivery is required and the quantity (when a selection screen for express delivery, etc. is displayed on the customer display unit 105), the baggage acceptance device 10 notifies the store clerk display unit 111 that express delivery and quantity confirmation are in progress, as shown in FIG. 8 (B). Note that the baggage acceptance device 10 may also notify the customer that express delivery and quantity confirmation are in progress in a second notification mode that notifies the customer that normal delivery is in progress.

When an operation to proceed with the process (operation of the Next button BT146) is performed, the baggage acceptance device 10 determines whether the weighing value has changed. In other words, the baggage acceptance device 10 determines whether the baggage originally weighed (baggage placed while the initial screen was displayed) has not been placed on the weighing device 20, or whether another baggage has been placed on the weighing device 20 in place of or in addition to the baggage originally weighed. When the weighing value has changed, the baggage acceptance device 10 displays a weight discrepancy warning screen such as that shown in FIG. 9 (A) on the customer display unit 105. When the weighing value has not changed, the baggage acceptance device 10 displays a payment method selection screen such as that shown in FIG. 10 (A) on the customer display unit 105.

The weight discrepancy warning screen shown in FIG. 9(A) displays a message MS150 indicating that the weight is not consistent (has changed), and includes a Reweigh button BT157 for declaring that the weight will be reweighed, a Cancel button BT108, and a Call Staff button BT109. Since reweighing is required for delivery (because the process cannot proceed without reweighing), the customer operates the Reweigh button BT157 and then places the initially weighed baggage on the weighing device 20. Note that the customer may place the initially weighed baggage on the weighing device 20 and then operate the Reweigh button BT157. In other words, the order of operating the Reweigh button BT157 and placing the baggage does not matter. If the weight discrepancy is resolved as a result of reweighing, the baggage acceptance device 10 displays a payment method selection screen as shown in FIG. 10(A) on the customer display unit 105.

When the customer is reweighing the item (when the weight discrepancy confirmation screen is displayed on the customer display unit 105), the baggage acceptance device 10 notifies the store clerk display unit 111 that a weight discrepancy check is in progress, as shown in FIG. 9(B). The baggage acceptance device 10 may also notify the customer that a weight discrepancy check is in progress in a third notification mode (third background color (e.g., yellow)) that calls attention to the weight discrepancy.

The payment method selection screen shown in FIG. 10(A) includes a statement information display area HR160 that displays statement information, and a payment information display area HR161 that displays payment information. It also includes payment method selection buttons (cash button BT162, credit button BT163, transportation IC button BT164, QR (registered trademark) payment button BT165) for selecting various payment methods, a back button BT145, and an attendant call button BT109.

When the customer is selecting a payment method (when the payment method selection screen is displayed on the customer display unit 105), the baggage acceptance device 10 notifies the customer that a payment method is being selected on the store clerk display unit 111, as shown in FIG. 10(B). Note that the baggage acceptance device 10 may also notify the customer that a payment method is being selected in a second notification manner that notifies the customer that the process is proceeding normally.

When a payment method is selected (when the payment method selection button is pressed), the baggage acceptance device 10 displays a payment operation screen (not shown) corresponding to the selected payment method on the customer display unit 105 or the payment terminal 109. The customer performs the operation (payment operation) corresponding to the selected payment method by following the instructions on the payment operation screen (not shown) corresponding to the selected payment method.

When cash payment is selected as the payment method (when the cash button BT162 is operated), the baggage acceptance device 10 displays a payment operation screen for cash payment (not shown) on the customer display unit 105. A customer who selects cash payment as the payment method (a customer who operates the cash button BT162) inserts cash into the change machine 110 as a payment operation related to cash payment, following the instructions on the payment operation screen for cash payment (not shown).

When credit card payment is selected as the payment method (when the credit button BT163 is operated), the baggage acceptance device 10 displays a payment operation screen for credit card payment (not shown) on the payment terminal 109. A customer who selects credit card payment as the payment method (a customer who operates the credit button BT163) inserts a credit card into the payment terminal 109 and enters a PIN number, number of payments, etc., as a payment operation related to credit card payment, following the instructions on the payment operation screen for credit card payment (not shown).

When transportation IC card payment is selected as the payment method (when transportation IC button BT164 is operated), the baggage acceptance device 10 displays a payment operation screen (not shown) for transportation IC card payment on the customer display unit 105 or payment terminal 109. A customer who selects transportation IC card payment as the payment method (a customer who operates transportation IC button BT164) follows the instructions on the payment operation screen (not shown) for transportation IC card payment to have the payment terminal 109 (or an IC card reader, not shown) read the transportation IC card as a payment operation related to the transportation IC card payment.

When QR payment is selected as the payment method (when the QR payment button BT165 is operated), the baggage acceptance device 10 displays a payment operation screen for QR payment (not shown) on the customer display unit 105. A customer who selects QR payment as the payment method (a customer who operates the QR payment button BT165) follows the instructions on the payment operation screen for QR payment (not shown) to have their mobile terminal read the QR code displayed on the screen. Alternatively, if the baggage acceptance device 10 is equipped with a scanner unit, the customer may display a QR code on their own mobile terminal and have the baggage acceptance device 10 read the QR code.

When the customer is performing an operation according to the payment method (when the payment operation screen is displayed), the baggage acceptance device 10 notifies the customer that the payment operation is in progress on the store clerk display unit 111 (not shown). Note that the baggage acceptance device 10 may also notify the customer that the payment operation is in progress in a second notification manner that notifies the customer that the payment operation is proceeding normally.

When the payment operation is completed, the baggage acceptance device 10 displays a payment details confirmation screen. As an example, in the case of cash payment, the baggage acceptance device 10 regards the payment operation as temporarily completed when cash equal to or greater than the total amount has been inserted, and displays the payment details confirmation screen as shown in FIG. 11(A). Note that "temporarily completed" indicates that further cash can be inserted from the payment details confirmation screen. The payment details confirmation screen shown in FIG. 11(A) has a detailed information display area HR160 and a payment information display area 161, and is also provided with a Confirm button BT172, a Back button BT145, and an attendant call button BT109. After confirming the payment details, the customer operates the Confirm button BT172.

When the customer is checking the payment details (when the payment details confirmation screen is displayed on the customer display unit 105), the baggage acceptance device 10 notifies the customer that the payment is waiting to be confirmed (in FIG. 11(B), the payment is waiting to be confirmed for a cash payment) as shown in FIG. 11(B). The baggage acceptance device 10 may also notify the customer that the payment is waiting to be confirmed in a second notification manner that notifies the customer that the process is proceeding normally.

When a payment confirmation operation (operation of the confirmation button BT172) is performed, the baggage acceptance device 10 displays a label receipt screen as shown in FIG. 12(A) on the customer display unit 105 and prints and issues a label by the label printing unit 108. The labels for each baggage type and the label for express delivery are labels (labels equivalent to stamps) indicating that the respective fees have been paid. The label receipt screen shown in FIG. 12(A) is provided with a detailed information display area HR160 and a payment information display area 161, displays a label attachment instruction image GA182, and has an attendant call button BT109. The label attachment instruction image GA182 is an image that explains that the label printed and issued by the label printing unit 108 should be attached to the baggage. In this example, the label printing unit 108 prints and issues a label for type B and a label for fast delivery, so the label attachment explanation image GA182 displays an image of a parcel to which an image imitating a label for type B (symbol A in the figure) and an image imitating a label for fast delivery (symbol B in the figure) are attached.

The label for each package type has the package type, weight range (the weight range that the package falls into among the weight ranges corresponding to the fee), and fee printed on it. For example, the image that mimics the label for Type B (symbol A in the figure) has package type "B," weight range "(250g)," and fee "￥240" printed on it. The label for express delivery (symbol B in the figure) has the word "Early" printed on it to indicate that it is an express delivery.

When printing and issuing multiple labels for multiple packages (when the quantity is set to 2 or more on the designation screen shown in FIG. 8(A)), the package acceptance device 10 prints and issues multiple labels for each set (each package to which labels are to be affixed). For example, if there are five packages (five pieces) of the same weight that are type B and all five packages are selected for fast delivery (i.e., five type B labels and five fast delivery labels are printed for the five packages), one type B label and one fast delivery label are printed and issued for the first set (for the first package), one type B label and one fast delivery label are printed and issued for the second set, and one type B label and one fast delivery label are printed and issued for the fifth set. This allows multiple packages to be reliably prepared for delivery (attached labels) one by one.

The baggage acceptance device 10 continues to display the label receipt screen (except when the attendant call button BT109 is operated) until the customer removes the label (until the sensor detects the removal of the label). Furthermore, until the customer removes the label (when the label receipt screen is displayed on the customer display unit 105), the baggage acceptance device 10 notifies the customer on the store attendant display unit 111 that the label is waiting to be received, as shown in FIG. 12(B). The baggage acceptance device 10 may also notify the customer that the label is waiting to be received in a second notification mode that notifies the customer that the process is proceeding normally.

When the customer removes the label (when the sensor detects the removal of the label), if there is change, the baggage acceptance device 10 displays a change receipt screen as shown in FIG. 13(A) on the customer display unit 105 and dispenses the change using the change dispenser 110; if there is no change, the baggage acceptance device 10 displays a receipt receipt screen (not shown) on the customer display unit 105 and prints and issues a receipt using the receipt printing unit 107.

The change receipt screen shown in FIG. 13(A) is provided with a detailed information display area HR160 and a payment information display area 161, similar to the label receipt screen shown in FIG. 12(A), displays a label attachment explanation image GA182, and has an attendant call button BT109.

The baggage acceptance device 10 continues to display the change receipt screen (except when the attendant call button BT109 is operated) until the customer removes the change (until the sensor detects the removal of the change). Furthermore, until the customer removes the change (when the change receipt screen is displayed on the customer display unit 105), the baggage acceptance device 10 notifies the customer that the change is waiting to be received on the store attendant display unit 111 as shown in FIG. 13(B). The baggage acceptance device 10 may also notify the customer that the change is waiting to be received in a second notification manner that notifies the customer that the process is proceeding normally.

When the customer removes the change (when the sensor detects that the change has been removed), the baggage acceptance device 10 displays a receipt reception screen (not shown) on the customer display unit 105 and causes the receipt printing unit 107 to print and issue a receipt.

The receipt receiving screen (not shown) displays information similar to that of the label receiving screen shown in FIG. 12(A). The baggage acceptance device 10 continues to display the receipt receiving screen (except when the attendant call button BT109 is operated) until the customer removes the receipt (until the sensor detects the receipt being removed). The baggage acceptance device 10 also notifies the clerk display unit 111 that the receipt is waiting to be received (when the receipt receiving screen is displayed on the customer display unit 105) until the customer removes the receipt. The baggage acceptance device 10 may also notify the clerk display unit 111 that the receipt is waiting to be received in a second notification manner that notifies the customer that the process is proceeding normally.

When the customer removes the receipt (when the sensor detects the removal of the receipt), the baggage acceptance device 10 determines whether the weighing value is zero. In other words, the baggage acceptance device 10 determines whether any baggage has been left behind on the weighing device 20. When the weighing value is not zero, the baggage acceptance device 10 displays a lost item warning screen as shown in FIG. 14(A) on the customer display unit 105. When the weighing value is zero, the baggage acceptance device 10 displays a completion screen as shown in FIG. 15(A) on the customer display unit 105.

The lost item warning screen shown in FIG. 14(A) displays a message MS190 warning about a lost item, and includes a call button BT109 to call an attendant. When a customer collects their baggage (when the weighing value becomes zero), the baggage acceptance device 10 displays a completion screen on the customer display unit 105, as shown in FIG. 15(A).

The baggage acceptance device 10 continues to display the lost item warning screen until the weighing value becomes zero (except when the attendant call button BT109 is operated). Furthermore, until the weighing value becomes zero (when the lost item warning screen is displayed on the customer display unit 105), the baggage acceptance device 10 notifies the store attendant display unit 111 that a lost item warning is being issued, as shown in FIG. 14 (B). The baggage acceptance device 10 may also notify the store attendant display unit 111 that a lost item warning is being issued using a third notification mode that calls attention.

The completion screen shown in FIG. 15(A) has a transaction start button BT200 arranged on it. When a predetermined time (e.g., 10 seconds) has elapsed since the completion screen was first displayed, or when the transaction start button BT200 is operated before the predetermined time has elapsed since the completion screen was first displayed, the baggage acceptance device 10 displays the initial screen shown in FIG. 4(A) on the customer display unit 105.

When the baggage acceptance device 10 displays a completion screen on the customer display unit 105, it notifies the store clerk display unit 111 that the transaction is complete, as shown in FIG. 15(B). The baggage acceptance device 10 may also notify the customer that the transaction is complete using a second notification mode that notifies the customer that the transaction is proceeding normally.

Figure 16 (A) is an example of the display when the attendant call button BT109 is operated. For example, when the attendant call button BT109 is operated on the initial screen shown in Figure 4 (A), the baggage acceptance device 10 displays a small screen SG210 in front of the initial screen as shown in Figure 16 (A) (the same applies when the attendant call button BT109 is operated on another screen). The small screen SG210 has a Yes button BT211 that is operated when calling an attendant and a No button BT212 that is operated when not calling an attendant. To prevent an attendant from being called even if the attendant call button BT109 is operated by mistake, the Yes button BT211 is operated again after operating the attendant call button BT109.

When the baggage acceptance device 10 displays the small screen SG210 on the customer display unit 105, it notifies the customer on the clerk display unit 111 that an attendant call is being selected, as shown in FIG. 16(B). The baggage acceptance device 10 may also notify the customer that an attendant call is being selected using a third notification mode that calls attention.

When the Yes button BT211 is operated on the small screen SG210, the baggage acceptance device 10 displays an attendant call screen (not shown) on the customer display unit 105 and notifies the store attendant on the staff display unit 111 that an attendant is being called (not shown). The baggage acceptance device 10 may also notify the attendant that an attendant is being called in a fourth notification manner (fourth background color (e.g., red)) that requests an attendant's response.

Figures 17 and 18 are flowcharts showing an example of the operation of the baggage acceptance device 10. The flowchart in Figure 18 is a continuation of the flowchart in Figure 17. It is assumed that the baggage acceptance device 10 is waiting for a customer (on standby) when the flowchart in Figure 17 starts. In the following explanation, the display on the store clerk display unit 111 will not be described.

Step S1: The baggage acceptance device 10 displays an initial screen (see FIG. 4A) on the customer side display unit 105. When the customer places the baggage on the weighing device 20, the process proceeds to step S2.
Step S2: The baggage acceptance device 10 acquires a weight value from the weighing device 20. The weight value is assumed to be 200 g. Then, the process proceeds to step S3.
Step S3: The baggage acceptance device 10 stores the acquired weight value. Then, the process proceeds to step S4.

Although not shown in the figure, the baggage acceptance device 10 may also acquire weighing values from the weighing device 20 after step S3. For example, if the weighing value changes, the baggage acceptance device 10 acquires the changed weighing value from the weighing device 20. The baggage acceptance device 10 stores the weighing value received after step S3 separately from the weighing value stored in step S3. For example, the baggage acceptance device 10 stores the weighing value acquired in step S2 as the initial weighing value in step S3, and stores the weighing value acquired after step S3 as the current weighing value (overwriting and storing each time a weighing value is acquired after step S3).

Step S4: The baggage acceptance device 10 displays a baggage type selection screen (see FIG. 5(A)) on the customer side display unit 105. Then, the process proceeds to step S5.
Step S5: The baggage acceptance device 10 accepts the selection of the baggage type. It is assumed that the baggage type accepted by the baggage acceptance device 10 is type B. Next, the process proceeds to step S6. Note that if the operation of the cancel button BT108 is accepted, the process returns to step S1.

Step S6: The baggage acceptance device 10 displays a prohibited item presence confirmation screen (see FIG. 6(A)) on the customer side display unit 105. Then, the process proceeds to step S7.
Step S7: The baggage acceptance device 10 accepts an operation to declare that there are no prohibited items (operation of the No Prohibited Items button BT127). Then, the process proceeds to step S8. If the operation of the Cancel button BT108 is accepted, the process returns to step S1.

Step S8: The baggage acceptance device 10 displays a size confirmation screen (see FIG. 7A) on the customer side display unit 105. Then, the process proceeds to step S9.
Step S9: The baggage acceptance device 10 accepts an operation (operation of the Yes button BT131) indicating that the baggage is the correct size (size within regulations). Then, the device proceeds to step S10. If an operation (operation of the No button BT132) indicating that the baggage is not the correct size is accepted, the device returns to step S4.

Step S10: The baggage acceptance device 10 displays a selection screen for express delivery, etc. (see FIG. 8A) on the customer display unit 105. Then, the process proceeds to step S11.
Step S11: The baggage acceptance device 10 accepts an operation to proceed with the process (operation of the Next button BT146). More specifically, if the customer wishes to change the initial state regarding whether or not there is express delivery and the quantity, the customer operates the Next button BT146 after the change (after operating the Express Delivery Yes button BT142, etc. or the Quantity button BT144), and if the initial state is not to be changed, the customer simply operates the Next button BT146. Therefore, in the former case, the baggage acceptance device 10 accepts the operation of the Express Delivery Yes button BT142, etc. or the Quantity button BT144, and then accepts the operation of the Next button BT146, and in the latter case, simply accepts the operation of the Next button BT146. Next, proceed to step S12. Note that if the operation of the Back button BT145 is accepted, the process returns to step S4.

Step S12: The baggage acceptance device 10 judges whether the weight value is the same as the initial (original) weight value. In other words, the baggage acceptance device 10 judges whether the weight value has changed. For example, if the baggage acceptance device 10 has not stored the current weight value, or if the baggage acceptance device 10 has stored the current weight value and the current weight value is the same as the initial weight value, it judges that the weight value is the same as the initial weight value (weight value has not changed); if the baggage acceptance device 10 has stored the current weight value and the current weight value is different from the initial weight value, it judges that the weight value is not the same as the initial weight value (weight value has changed). If the weight value is the same as the initial weight value (step S12: YES), proceed to step S16 in FIG. 18. If the weight value is not the same as the initial weight value (step S12: NO), proceed to step S13.

Step S13: The baggage acceptance device 10 displays a weight discrepancy warning screen (see FIG. 9A) on the customer side display unit 105. Then, the process proceeds to step S14.
Step S14: The baggage acceptance device 10 accepts an operation to declare that the baggage will be re-weighed (operation of the re-weigh button BT157). Then, the process proceeds to step S15. After the above operation, the customer places the original baggage on the weighing device 20. If the operation of the cancel button BT108 is accepted, the process returns to step S1.
Step S15: The baggage acceptance device 10 judges whether the weight is the same as the original weight, as in step S12. If the weight is the same as the original weight (step S15: YES), the process proceeds to step S16 in FIG. 18. If the weight is not the same as the original weight (step S15: NO), the process returns to step S15. In other words, the weight mismatch warning screen continues to be displayed until the customer places the original baggage on the weighing device 20, and the judgment of step S15 is repeatedly executed. Note that if the operation of the cancel button BT108 is accepted, the process returns to step S1.

Step S16: The baggage acceptance device 10 displays a payment method selection screen (see FIG. 10(A)) on the customer display unit 105. Note that if the baggage acceptance device 10 accepts operation of the Next button BT146 after accepting operation of the Expedited Delivery button BT142 in step S11 (i.e., if the customer specifies Expedited Delivery), it displays a payment method selection screen showing the express delivery fee (290 yen) in the detailed information display area HR160 as shown in FIG. 10(A). The same applies to the payment details confirmation screen shown in FIG. 11(A), the label receipt screen shown in FIG. 12(A), and the change receipt screen shown in FIG. 13(A). Next, proceed to step S17.
Step S17: The baggage acceptance device 10 accepts the selection of the payment method. Then, the process proceeds to step S18. If the user clicks the back button BT145, the process returns to step S10.
Step S18: The baggage acceptance device 10 displays a payment operation screen (not shown) for each payment method. For example, when the baggage acceptance device 10 receives an operation to select cash payment (operation of the cash button BT162) in step S17, the baggage acceptance device 10 displays a payment operation screen (not shown) for cash payment. Then, the process proceeds to step S19.
Step S19: The baggage acceptance device 10 accepts payment operations by each payment method. For example, when the baggage acceptance device 10 accepts an operation to select cash payment in step S17, the baggage acceptance device 10 displays a payment operation screen for cash payment and accepts, for example, an operation to insert cash into the change machine 110. Then, the process proceeds to step S20.

Step S20: The baggage acceptance device 10 displays a payment details confirmation screen. For example, when the baggage acceptance device 10 receives an operation to select cash payment in step S17, the baggage acceptance device 10 displays a payment details confirmation screen for cash payment (see FIG. 11(A)). Then, the process proceeds to step S21.
Step S21: The baggage acceptance device 10 accepts a payment confirmation operation (operation of the Confirm button BT172). Then, the process proceeds to step S22. If an operation of the Return button BT145 is accepted, the process returns to step S16.

Step S22: The baggage acceptance device 10 displays a label receiving screen (see FIG. 12(A)) on the customer side display unit 105. Then, the process proceeds to step S23.
Step S23: The baggage acceptance device 10 prints and issues labels. As described above, when printing and issuing multiple labels for multiple pieces of baggage, the baggage acceptance device 10 prints and issues multiple labels for each set. Next, proceed to step S24. Note that it is sufficient that the label receipt screen is displayed on the customer display unit 105 when the labels have been issued (or immediately after the labels have been issued), and the baggage acceptance device 10 may start printing labels before the label receipt screen is displayed.

Step S24: If there is change, the baggage acceptance device 10 displays a change receipt screen (see FIG. 13(A)). Then, the process proceeds to step S25. If there is no change, the process proceeds from step S24 to step S26.
Step S25: If there is change, the baggage acceptance device 10 dispenses the change. Then, the process proceeds to step S26.

Step S26: The baggage acceptance device 10 displays a receipt receiving screen (not shown), and then proceeds to step S27.
Step S27: The baggage acceptance device 10 prints and issues a receipt. Then, proceed to step S28. Note that it is sufficient that the receipt reception screen is displayed on the customer display unit 105 when the receipt has been issued (or immediately after the receipt has been issued), and the baggage acceptance device 10 may start printing the receipt before the receipt reception screen is displayed.

Step S28: The baggage acceptance device 10 determines whether the weighing value is zero. In other words, the baggage acceptance device 10 determines whether any baggage has been left behind on the weighing device 20 (platform 213a). If the weighing value is zero (step S28: YES), proceed to step S31. If the weighing value is not zero (step S28: NO), proceed to step S29.

Step S29: The baggage acceptance device 10 displays a forgotten item warning screen (see FIG. 14A). Then, the process proceeds to step S30. The customer removes the baggage from the weighing device 20.
Step S30: The baggage acceptance device 10 judges whether the weighing value is zero, as in step S28. If the weighing value is zero (step S30: YES), the process proceeds to step S31. If the weighing value is not zero (step S30: NO), the process returns to step S30. In other words, the forgotten item warning screen continues to be displayed until the customer removes the baggage from the weighing device 20, and the judgment in step S30 is repeatedly executed.
Step S31: The baggage acceptance device 10 displays a completion screen (see FIG. 15(A)). Then, this flow chart ends.

As shown in the above flow chart, the baggage acceptance device 10 prints and issues a label (step S23 in FIG. 18), then dispenses the necessary change (step S25), and then prints and issues a receipt (step S27). As described above, the label acts as a kind of certificate indicating that the fee has been paid, and it is essential to affix it to the baggage. Therefore, the label is printed and issued before the change is dispensed and the receipt is issued, and the process proceeds to the subsequent stage (dispensing the change, etc.) only after detecting the removal of the issued label, so that the label, which acts as a certificate, is not forgotten to be affixed to the baggage. In this regard, in addition to the label receiving screen (FIG. 12(A)), the label attachment instruction image GA182 is also displayed on the change receiving screen (FIG. 13(A)) and the receipt receiving screen (not shown) to prevent forgetting to attach the label to the baggage. The label attachment instruction image GA182 may be an animation (for example, an animation showing how an image (symbol A and symbol B in the figure) that resembles a label is attached). In addition, since FIG. 12 and FIG. 13 show an example of type B, the attachment instruction image GA182 in which a label is attached to a flat package that resembles an envelope as a typical example of type B is displayed, but the attachment instruction image GA182 may be displayed according to the package type (the attachment instruction image GA182 displayed according to the package type may be different). For example, since type C is often a box-like package, the attachment instruction image GA182 in which a label is attached to a three-dimensional package that resembles a box (a perspective view of the package) may be displayed. In other words, the package acceptance device 10 clearly displays how and where to attach the label (the waybill to be described later) according to the package type. Also, the appropriate attachment position indicated (displayed) by the attachment instruction image GA182 may be different depending on the type of label (label for package type, label for expedited delivery, etc.).

In addition, when the operation to confirm the payment is accepted on the payment details confirmation screen (FIG. 11(A)) (step S21 in FIG. 18), the process proceeds as follows: printing and issuing a label (step S23) → discharging the necessary change (step S25) → printing and issuing a receipt (step S27). However, if the process stops due to an equipment error or the like, the following measures may be taken depending on the progress of the process. For example, if the printing and issuing (removal) of the label is completed normally but the necessary change cannot be discharged (if there is a problem with the change dispenser 110), an error is reported (for example, error information is sent to the management device, a notice is issued by a sign pole), and after the attendant's response, the necessary change is discharged from the change dispenser 110 (for example, the operation when the reason the change could not be discharged was due to insufficient change and the shortage is resolved by the attendant's response), or the necessary change is handed over (the operation when the reason the change could not be discharged was not due to a problem such as insufficient change and the system is not immediately restored). Alternatively, the necessary change may be dispensed from the change dispenser 110 of another baggage acceptance device 10 on the LAN. In other words, the baggage acceptance device 10 may receive a change dispensing command (information) from another baggage acceptance device 10 and dispense the change. Also, if the necessary change is normally dispensed (removed) and a receipt cannot be printed or issued (if there is a problem with the receipt printing unit 107), an error is notified, and after an attendant responds, a receipt is printed and issued from the receipt printing unit 107 of the baggage acceptance device 10 (operation when the receipt cannot be printed or issued because of a shortage of receipt paper and the shortage of receipt paper is resolved), or a receipt is printed and issued from the receipt printing unit 107 of another baggage acceptance device 10 on the LAN (operation when the receipt cannot be printed or issued because of a problem other than a shortage of receipt paper and the problem is not immediately resolved). That is, the baggage acceptance device 10 may receive a print command (print information) from another baggage acceptance device 10 and print and issue a receipt. The same applies to printing and issuing a label.

When the baggage acceptance device 10 receives an operation to call an attendant (operation of the attendant call button BT109 located on the initial screen, etc.), it displays a small screen SG210 (see FIG. 16(A)) in front of the screen.

(Select your region)
The baggage acceptance device 10 may accept the selection of a region. For example, the baggage acceptance device 10 may display a region selection screen that allows a region to be selected between the initial screen shown in Fig. 4(A) and the payment method selection screen shown in Fig. 10(A), and accept an operation to select a region on the region selection screen. Alternatively, a region selection area that allows a region to be selected may be provided on any of the screens from the initial screen shown in Fig. 4(A) to the payment method selection screen shown in Fig. 10(A), and the baggage acceptance device 10 may accept an operation to select a region in the region selection area.

The region selection screen (or region selection area) may accept the selection of the sender region and the recipient region (delivery destination) respectively, or may omit the selection of the sender region and accept only the selection of the recipient region. In other words, the sender region may be the region to which the installation location of the baggage acceptance device 10 (store T) belongs, and if the sender region is the region to which store T belongs, the sender region selection may be omitted and only the selection of the recipient region may be accepted by having the baggage acceptance device 10 register (store) the region to which store T belongs. Note that, assuming a case in which the baggage is returned to the sender for some reason (e.g., the recipient is not present), the sender address/residence may be input (selected) instead of or in addition to the region to which the installation location of the baggage acceptance device 10 (store T) belongs.

The baggage acceptance device 10 may display the required time according to the region. For example, the baggage acceptance device 10 may display the required time information according to the region on the region selection screen (or region selection area), or may place a required time display button for displaying the required time information according to the region on the region selection screen (or region selection area). The baggage acceptance device 10 may also similarly display the required time information according to the region by baggage type, the required time information according to the region by whether or not express delivery is available, and the required time information according to the region by whether or not express delivery is available for each baggage type.

In addition, a fee may be set according to the region. For example, a fee may be set according to the delivery distance determined by the region of the sender (the region to which store T belongs) and the region of the recipient (delivery destination). Specifically, a fee according to the region by luggage type and weight (fee according to the delivery distance; the same applies below), a fee according to the region by whether or not express delivery is available, or a fee according to the region by luggage type and weight and whether or not express delivery is available may be set. "By luggage type and weight..." may simply be "By luggage type..." without "by weight" (as an example, the fee according to the region by luggage type and weight may be the fee according to the region by luggage type). When setting a fee according to the region, the luggage acceptance device 10 may display fee information according to the region on the region selection screen (or region selection area), or a fee display button for displaying fee information according to the region may be placed on the region selection screen (or region selection area).

(Select date and time)
The baggage acceptance device 10 may accept the selection of date and time instead of or in addition to the selection of the region. For example, the baggage acceptance device 10 may display a date and time selection screen between the initial screen shown in FIG. 4(A) and the payment method selection screen shown in FIG. 10(A) where a date and time can be selected, and accept an operation to select a date and time on the date and time selection screen. Alternatively, a date and time selection area where a date and time can be selected may be provided on any of the screens from the initial screen shown in FIG. 4(A) to the payment method selection screen shown in FIG. 10(A), and the baggage acceptance device 10 may accept an operation to select a date and time in the date and time selection area. The date and time selection screen (or date and time selection area) accepts the selection of the date and time (or the day and time zone) for delivery to the delivery destination.

A fee according to date and time may be set. For example, in relation to the above-mentioned fast delivery, if the selected date and time is early such as tomorrow, if the selected time (time zone) is early morning or evening, or if the selected date is a specific day (Golden Week, Obon holiday, New Year's, etc.), an additional fee may be set. Specifically, a fee according to date and time for each luggage type and weight, a fee according to date and time for each region, or a fee according to date and time for each luggage type, weight, and region may be set. "By luggage type and weight..." may simply be "By luggage type..." without "by weight" (as an example, the fee according to date and time for each luggage type and weight may be the fee according to date and time for each luggage type). When a fee according to date and time is set, the luggage acceptance device 10 may display fee information according to date and time on the date and time selection screen (or date and time selection area), or a fee display button for displaying fee information according to date and time may be placed on the date and time selection screen (or date and time selection area).

The above describes an embodiment, which allows customers to conveniently accept delivery requests themselves.

Although the baggage acceptance device 10 and weighing device 20 have been described as being installed in store T, the location where the baggage acceptance device 10 and weighing device 20 are installed is not limited to a store (office) of a business that delivers luggage (a transportation company including a post office), a retail store that is affiliated with the business and accepts luggage delivered by the business, etc., but may also be a place where luggage can be delivered (reception counter, reception corner) such as a hotel or other accommodation facility, a leisure facility, a hospital, an event venue (whether permanent or temporary), inside an airport, inside a train station, etc.

Although the above describes the embodiments, the above embodiments are merely examples, and the specific configuration is not limited to the above embodiments, and includes designs within the scope of the invention. For example, the following (1) to (17) may be adopted. In addition, the following (1) to (17) may be combined as appropriate.

(1) In the above embodiment, when printing and issuing multiple labels for multiple packages, the package acceptance device 10 has been described as printing and issuing multiple labels for each set. However, instead of printing and issuing multiple labels for each set, labels of the same type may be printed and issued together. For example, if there are five type B packages (five pieces) of the same weight and fast delivery is selected for all five packages, five labels for type B may be printed and issued, and then five labels for fast delivery may be printed and issued. The package acceptance device 10 may be configured to accept a selection of whether to print and issue multiple labels for each set, or to print and issue labels of the same type together.

(2) In the above embodiment, an example was described in which the baggage acceptance device 10 printed and issued a label according to the baggage type and a label for expedited delivery, but the labels issued by the baggage acceptance device 10 are not limited to this. For example, the baggage acceptance device 10 may print and issue a label indicating that the item is fragile, a label indicating that the item is precision machinery, a label indicating that the item is not to be turned upside down, etc. In other words, the baggage acceptance device 10 may issue labels equivalent to stamps (such as labels according to the baggage type) as well as labels that are not equivalent to stamps (such as labels indicating that the item is fragile).

(3) In relation to (2) above, the baggage acceptance device 10 may display a screen to confirm whether the item is fragile, a precision machine, or a hand-held item (a screen to specify whether each applies).

(4) In relation to (2) and (3) above, the baggage acceptance device 10 may issue labels of a size according to the size of the baggage. For example, an S-size label for expedited delivery may be printed and issued for small-size bags, an M-size label for expedited delivery may be printed and issued for medium-size bags, and an L-size label for expedited delivery may be printed and issued for large-size bags.

(5) In the above embodiment, the baggage acceptance device 10 has been described as printing and issuing a label to be affixed to the baggage. However, instead of or in addition to a label, the baggage acceptance device 10 may print and issue a waybill to be affixed to the baggage. The waybill serves as a slip for delivering the product to the specified destination, and like a label equivalent to a stamp (such as a label corresponding to the baggage type), it must be affixed to the baggage. Therefore, when printing and issuing a waybill, the baggage acceptance device 10 may print and issue the waybill before discharging the change or issuing a receipt, so that the waybill is not forgotten to be affixed to the baggage, and may proceed to the subsequent process (discharging the change, etc.) after detecting the removal of the issued waybill. In addition, when printing and issuing a waybill instead of a label, the baggage acceptance device 10 may print and issue a waybill having a function equivalent to a stamp (for example, a waybill printed with a notice that the fee has been paid, a waybill itself indicating that the fee has been paid, etc.).

(6) In relation to (2) to (5) above, the labels and waybills to be affixed to the luggage may be printed and issued by a separate printer. In other words, the luggage acceptance device 10 can communicate with a separate printer, and labels and waybills may be printed and issued by the separate printer instead of or in addition to the built-in printer (label printing unit 108).

(7) In relation to (3) above, the baggage acceptance device 10 may be configured to accept input (or selection, specification) of the contents of the baggage (e.g., tableware, mechanical wristwatch, etc.). For example, the baggage acceptance device 10 may be configured to accept input (or selection, specification) of the contents of the baggage in the check for items that cannot be delivered (prohibited items confirmation screen in FIG. 6(A)).

(8) In the above embodiment, an example was described in which the availability and quantity of express delivery were specified on the same screen (the specification screen in FIG. 8(A)), but they may also be specified on separate screens.

(9) In the above embodiment, the order of the screens (or operations) is described as the order of (a) below, but the order is not limited to this. For example, the order may be the order of (b) or (c) below.
(a) Initial screen (Fig. 4(A)) → Weighing → Package type selection screen (Fig. 5(A)) → Prohibited items presence confirmation screen (Fig. 6(A)) → Size confirmation screen (Fig. 7(A)) → Expedited delivery/quantity selection screen (Fig. 8(A)) → (Weight discrepancy warning screen (Fig. 9(A)) → Payment method selection screen (Fig. 10(A)) →...
(b) Initial screen (Fig. 4(A)) → Weighing → Package type selection screen (Fig. 5(A)) → Size confirmation screen (Fig. 7(A)) → Prohibited items presence confirmation screen (Fig. 6(A)) → Expedited delivery/quantity selection screen (Fig. 8(A)) → (Weight discrepancy warning screen (Fig. 9(A)) → Payment method selection screen (Fig. 10(A)) →...
(c) Initial screen (Fig. 4(A)) → Prohibited items confirmation screen (Fig. 6(A)) → Weighing → Package type selection screen (Fig. 5(A)) → Size confirmation screen (Fig. 7(A)) → Expedited delivery/quantity selection screen (Fig. 8(A)) → (Weight discrepancy warning screen (Fig. 9(A)) → Payment method selection screen (Fig. 10(A)) →...

As shown in (c), weighing does not necessarily have to start on the initial screen. In the order of this embodiment (a) above), the luggage type selection screen, prohibited items confirmation screen, and size confirmation screen are in the order of luggage type selection screen → prohibited items confirmation screen → size confirmation screen (the order of luggage type selection, confirmation of prohibited items, and confirmation of luggage size is that the luggage type is selected first, then the presence or absence of prohibited items is confirmed, and finally the luggage size is confirmed), but this order is rational. In other words, the selection of luggage type (i.e., whether the luggage can be handled by the luggage acceptance device 10) is performed first, since it can be easily determined by placing the luggage, and if the luggage is found to be prohibited after the size confirmation, the size confirmation work would be wasted, so the presence or absence of prohibited items is confirmed after the luggage type selection.

(10) This is also related to (9) above, but when displaying a region selection screen that allows the selection of a region and a date and time selection screen that allows the selection of a date and time, in (a), (b), and (c) of (9) above, the region selection screen and/or date and time selection screen may be displayed at the latest by the time the payment method selection screen is displayed. As an example, in (b) of (9) above, the region selection screen may be displayed immediately after the initial screen, and the order may be initial screen → region selection screen → weighing → package type selection screen → size confirmation screen → prohibited item presence/absence confirmation screen → specification screen for specifying expedited delivery/quantity → date and time selection screen → (weight discrepancy warning screen) → payment method selection screen →....

(11) This is also related to (9) and (10) above, but the display of some screens may be omitted. For example, the display of the size confirmation screen (FIG. 7(A)) may be omitted. For example, an imaging unit (referred to as an upper camera) that images the platform 213a of the weighing device 20 from above may be used to image the luggage placed on the platform 213a from above and measure the size (length, width) of the luggage. When the imaging unit is used, the display of the size confirmation screen (FIG. 7(A)) may be omitted. In other words, when luggage is placed on the platform 213a, the weight and size (length, width) of the luggage are automatically measured, and a luggage type selection screen (FIG. 5(A)) that allows the selection of one or more luggage types corresponding to the measurement results (weight, length, width) is displayed, and the subsequent confirmation of the size (length, width) may be omitted. Note that the luggage acceptance device 10 may be equipped with an upper camera, or the weighing device 20 may be equipped with an upper camera. In addition, an upper camera may be provided separately from the luggage acceptance device 10 and the weighing device 20. The same applies to the side and diagonal upward cameras below.

In addition, the display of the completion screen (FIG. 15(A)) may be omitted. In other words, the completion screen may not be provided, and if the weighing value is zero (step S28 (YES), step S30 (YES)), the screen may transition to the initial screen (FIG. 4(A)).

(12) This is also related to (11) above, but a camera (called a horizontal/diagonal upper camera) that captures images of luggage placed on platform 213a of weighing device 20 from the side or diagonally above may be used to capture images of the luggage placed on platform 213a from the side or diagonally above, and measure the size (thickness) of the luggage. In other words, the upper camera and the horizontal/diagonal upper camera may be used in combination to automatically measure the weight and size (length, width, thickness) of the luggage when it is placed on platform 213a, and a luggage type selection screen (FIG. 5(A)) may be displayed on which one or more luggage types corresponding to the measurement results (weight, length, width, thickness) can be selected. In this case, there is no need to check the thickness. Note that the size (length, width, thickness) of the luggage may be measured using a horizontal/diagonal upper camera without using an upper camera.

(13) In the above embodiment, the baggage acceptance device 10 has been described as displaying various information (indicating that the device is available, that a baggage type is being selected, image GA116, etc.) on the clerk display unit 111. However, the baggage acceptance device 10 may also display a button (a button operated by an attendant) on the clerk display unit 111. For example, the baggage acceptance device 10 may display a pause button on the clerk display unit 111. When the pause button on the clerk display unit 111 is operated while the initial screen is being displayed on the customer display unit 105 (when there is no customer), the baggage acceptance device 10 may immediately transition to a maintenance state (displaying "paused" or "under maintenance" on the customer display unit 105), and when the pause button on the clerk display unit 111 is operated while a screen other than the initial screen is being displayed on the customer display unit 105 (when there is a customer), the baggage acceptance device 10 may transition to a maintenance state after the transaction is completed. In addition, the operation by the attendant in the maintenance state may be performed on the customer display unit 105. If the operation is performed on the customer display unit 105, the customer display unit 105 may display a maintenance screen without displaying "paused" or "under maintenance". In addition, a pause button may be displayed on the screen of another device (e.g., a management device), and the other device whose pause button has been operated may send a pause command (information) to the baggage acceptance device 10. If the baggage acceptance device 10 receives a pause command while displaying the initial screen, it may immediately transition to the maintenance state, and if the pause command is received while displaying a screen other than the initial screen, it may transition to the maintenance state after the transaction is completed.

(14) In the above embodiment, it was explained that if the weighing value (current weighing value) at the timing when the process proceeds from the specified screen (FIG. 8(A)) (the timing after the Next button BT146 is operated) does not match the initial weighing value (i.e., the initial weighing value stored in step S3), a weight mismatch warning screen (FIG. 9(A)) is displayed, and if the weight mismatch warning screen is displayed, it is necessary to operate the re-weigh button BT157 and then re-place the item (or operate the re-weigh button BT157 after re-placing the item) so that the weighing value after placement (new current weighing value) matches the initial weighing value. In other words, at the timing when the process proceeds from the specified screen, the luggage that was placed while the initial screen was displayed may not be placed on the weighing device 20, or another luggage may be placed on the weighing device 20 instead of or in addition to the luggage that was initially weighed, so the user is prompted to confirm the original luggage again. However, there are cases where the customer's initial placement is incorrect (the initial weight value itself is incorrect), for example, when three documents (baggage) are placed on top of each other. When the initial placement is incorrect, not only the fee but also the selectable baggage type may change. On the other hand, even if the customer realizes that he or she made an initial placement mistake and corrects the mistake, the initial weight value is not overwritten and updated, so the weight discrepancy warning screen is displayed. In preparation for such cases, a button for correcting the initial placement mistake (initial placement mistake button) may be placed on the weight discrepancy warning screen, and when the button is operated, the process may return to step S3 (overwriting and updating the initial weight value). In order to prevent the above-mentioned mistake, a message may be displayed on the initial screen to the effect that only one baggage should be placed on the weighing device 20 even if there are multiple identical bags. In addition, a message may be displayed on the screen after weighing (for example, the baggage type selection screen) to confirm that only one baggage is placed on the weighing device 20.

(15) In the above embodiment, the payment terminal 109 is described as having a reading unit, a display unit, an operation unit, and a communication unit. However, the payment terminal 109 may not have some or all of the display unit, operation unit, and communication unit. If the payment terminal 109 does not have a display unit, the customer display unit 105 may display various information related to the non-cash payment process. If the payment terminal 109 does not have an operation unit, the customer display unit 105 may accept various operations related to the non-cash payment process. If the payment terminal 109 does not have a communication unit, the second communication unit 116 may send and receive various information related to the non-cash payment process.

(16) In the above embodiment, the positional relationship between the receipt printing unit 107 and the label printing unit 108 is described as the label printing unit 108 being disposed closer to the weighing device 20 (the weighing device 20 is installed next to the label printing unit 108). However, the positional relationship between the receipt printing unit 107 and the label printing unit 108 may be changed as appropriate. In other words, the receipt printing unit 107 (or the receipt printing unit constituting the receipt printing unit 107) and the label printing unit 108 (or the label printing unit constituting the label printing unit 108) may both be detachable from the baggage acceptance device 10 (housing) and may be attached (installed) on either the left or right side. This allows for flexible response to installation situations. In other words, depending on the floor situation of the store, it is possible to install the input box 30 on the left side as viewed from the customer side (on the opposite side to that in FIG. 1). In such a case, the label printing unit 108 may be disposed closer to the input box 30 (on the left side).

(17) In the above embodiment, the baggage acceptance device 10 and the weighing device 20 are separate entities, but the two may be integrated. That is, a single device having the functions of the baggage acceptance device 10 and the weighing device 20 may be used. In other words, the baggage acceptance system may be configured as a single device.

The embodiments will be summarized below.
[Technical field]
The present invention relates to a baggage acceptance device.
[Background technology]
A system for accepting delivery of parcels without the presence of an attendant is known (see, for example, Patent Document 1).
[Prior art documents]
[Patent Documents]
[Patent Document 1] JP-A-10-040463 [Summary of the Invention]
[Problem to be solved by the invention]
However, there is insufficient consideration given to the operation of the customer himself, and there is room for improvement. The present invention has been made in consideration of such circumstances, and its purpose is to provide a technology that enables customers themselves to suitably accept deliveries.
[Means for solving the problems]
(A1) In order to solve the above-mentioned problems, a baggage acceptance device which is one aspect of the present invention is a baggage acceptance device which accepts baggage to be delivered by operation of a customer, and which comprises: a registration means which registers the baggage to be delivered; an issuing means which prints and issues a label (e.g., a baggage label) to be affixed to the baggage registered by the registration means; a detection means which detects when the label issued by the issuing means has been removed; and a settlement means which is capable of accepting the insertion of coins as a delivery fee and dispensing change if there is change, and which is characterized in that when there is change, the settlement means dispenses the change after detecting that the label has been removed by the detection means.
The baggage acceptance device of (A1) above allows the customer to conveniently accept the delivery. For example, it is possible to prevent the customer from forgetting to remove the label to be affixed to the baggage or from forgetting to affix the label to the baggage.

(A2) A luggage acceptance device as described in A1, comprising an acquisition means for acquiring a weighing value from a weighing means for weighing the luggage to be delivered, and a display means for displaying a selection screen (e.g., the luggage type selection screen in Figure 5 (A)) for selecting the type of luggage or delivery (e.g., luggage type) as one of the screens capable of accepting operations, wherein the display means displays the selection screen on which the type of luggage or delivery corresponding to the weighing value of the luggage weighed by the weighing means can be selected.
According to the baggage acceptance device of (A2) above, the customer himself can carry out delivery acceptance in an appropriate manner. For example, since the selectable options are limited to appropriate options, it is possible to prevent unnecessary selections from being made.

(A3) The baggage acceptance device described in A2 is characterized in that the display means displays an initial screen (e.g., the initial screen of Figure 4 (A)) before a customer operates it, and if the weighing means weighs a baggage while the initial screen is being displayed, the display means displays the selection screen instead of the initial screen.
According to the baggage acceptance device of (A3) above, the customer himself can conveniently accept the delivery. For example, the process can be easily carried out starting from weighing the baggage.

(A4) The baggage acceptance device described in A2 or A3 is characterized in that the display means displays a transaction completion screen (e.g., the completion screen in Figure 15 (A)) or an initial screen (e.g., the initial screen in Figure 4 (A)) on the condition that the weighing value becomes zero after the payment is completed.
According to the baggage acceptance device of (A4) above, the customer himself can conveniently accept the delivery. For example, it is possible to prevent the customer from forgetting to leave or insert the baggage.

(A5) A luggage acceptance device as described in any of A2 to A4, characterized in that the display means includes a customer side display means (e.g., customer side display unit 105) and a store clerk side display means (e.g., store clerk side display unit 111), and the store clerk side display means displays the operation status on the customer side display means (see Figures 4 (B), 5 (B), ..., Figure 16 (B)).
According to the baggage acceptance device of (A5) above, the customer himself can conveniently accept the delivery. For example, when the process gets stuck, it becomes easier to get support from a store clerk (attendant) (the store clerk can easily check the customer's situation).

(A6) The luggage acceptance device described in A1 is characterized in that it comprises an acquisition means (e.g., a first communication unit 115) for acquiring a weighing value from a weighing means for weighing the luggage to be delivered, a selection means for selecting the type of luggage or delivery, and a switching means for switching the types of luggage or delivery selectable by the selection means, wherein the switching means switches the types of luggage or delivery selectable by the selection means in accordance with the weighing value of the luggage weighed by the weighing means (i.e., switches the selectable types of luggage or delivery to those corresponding to the weighing value).
According to the baggage acceptance device of (A6) above, the customer himself can carry out delivery acceptance in a suitable manner. For example, since the selection is switched to a suitable option, it is possible to prevent unnecessary selections from being made.

(B1) In order to solve the above-mentioned problems, another aspect of the present invention is a baggage acceptance system that accepts baggage to be delivered through operation by a customer, and is equipped with a weighing means for weighing the baggage to be delivered and a display means for displaying a selection screen for selecting the type of baggage or delivery as one of the screens that can accept operations, and is characterized in that the display means displays the selection screen from which the type of baggage or delivery can be selected according to the weight value of the baggage weighed by the weighing means.
According to the above-mentioned (B1) package acceptance system, the customer himself/herself can carry out delivery acceptance in an appropriate manner. For example, since the selectable options are limited to the appropriate options, it is possible to prevent unnecessary selections from being made.

(B2) The baggage acceptance system described in B1 is characterized in that the display means displays an initial screen before a customer operates it, and if the weighing means weighs a baggage while the initial screen is being displayed, the display means displays the selection screen instead of the initial screen.
According to the baggage acceptance system of (B2) above, the customer himself can conveniently accept the delivery. For example, the process can be easily carried out starting from weighing the baggage.

(B3) The baggage acceptance system according to B1 or B2, wherein the display means displays a transaction completion screen or an initial screen when the weighing value becomes zero after the settlement is completed.
According to the baggage acceptance system of (B3) above, the customer himself can conveniently accept the delivery. For example, it is possible to prevent the customer from forgetting to leave or insert the baggage.

(B4) A luggage acceptance system described in any of B1 to B3, characterized in that the display means includes a customer side display means and a store clerk side display means, and the store clerk side display means displays the status of operations on the customer side display means.
According to the above (B4) package acceptance system, the customer himself can conveniently accept the delivery. For example, if the process gets stuck, it becomes easier to get support from a store clerk (attendant) (the store clerk can easily check the customer's situation).

(C1) In order to solve the above-mentioned problems, another aspect of the present invention is a luggage acceptance system that accepts luggage to be delivered by operation of a customer, and is equipped with a weighing means for weighing the luggage to be delivered, a selection means for selecting the type of luggage or delivery, and a switching means for switching between the types of luggage or delivery selectable by the selection means, wherein the switching means switches between the types of luggage or delivery selectable by the selection means in accordance with the weight value of the luggage weighed by the weighing means.
According to the baggage acceptance system of (C1) above, the customer himself can carry out delivery acceptance in a suitable manner. For example, since the selection is switched to a suitable option, it is possible to prevent unnecessary selections from being made.

The program for implementing the baggage acceptance device 10, weighing device 20, etc. described above may be recorded on a computer-readable recording medium, and the program may be read into a computer system and executed. The term "computer system" as used herein includes hardware such as an OS and peripheral devices. The term "computer-readable recording medium" refers to portable media such as flexible disks, optical magnetic disks, ROMs, and CD-ROMs, and storage devices such as hard disks built into a computer system. The term "computer-readable recording medium" also includes storage devices that hold a program for a certain period of time, such as volatile memory (RAM) inside a computer system that becomes a server or client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line. The program may be transmitted from a computer system that stores the program in a storage device, etc., to another computer system via a transmission medium, or by a transmission wave in the transmission medium. The "transmission medium" that transmits the program refers to a medium that has the function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. The program may also be for implementing part of the above-mentioned functions. Furthermore, the above-mentioned functions may be realized in combination with a program already recorded in the computer system, i.e., a differential file (differential program).

10: baggage acceptance device, 20: weighing device, 101: CPU, 102: ROM, 103: RAM, 104: hard disk, 105: customer display unit, 107: receipt printing unit, 108: label printing unit, 109: payment terminal, 110: change dispenser, 111: store clerk display unit, 112: audio output unit, 115: first communication unit, 116: second communication unit, 201: CPU, 202: ROM, 203: RAM, 205: display unit, 206: operation unit, 213: weighing unit, 215 communication unit

Claims (5)

A baggage acceptance device that accepts baggage to be delivered by a customer,
A registration means for registering packages to be delivered;
An acquisition means for acquiring a weight value from a weighing means for weighing a package to be delivered;
A display means for displaying a selection screen for selecting a type of package or delivery as one of the screens capable of accepting operations;
an issuing means for printing and issuing a label to be affixed to the package registered by the registration means;
a detection means for detecting that the label issued by the issuing means has been removed;
a settlement means capable of accepting currency as a delivery fee and discharging change if there is any,
The display means is
displaying the selection screen on which a type of luggage or delivery can be selected according to the weight value of the luggage weighed by the weighing means;
The settlement means is
The baggage acceptance device is characterized in that, when there is change, the change is discharged after the detection means detects that the label has been removed. The display means is
2. The baggage acceptance device according to claim 1, characterized in that an initial screen is displayed before a customer operates the device, and when the weighing means weighs a baggage while the initial screen is displayed, the selection screen is displayed instead of the initial screen. The display means is
3. The baggage acceptance device according to claim 1 , further comprising: a transaction completion screen or an initial screen displayed on condition that the weighing value becomes zero after the settlement is completed. The display means includes a customer side display means and a store clerk side display means,
The store clerk side display means is
4. The baggage acceptance device according to claim 1 , further comprising a display means for displaying an operation status of said customer side display means. A program for causing a baggage acceptance device that accepts packages to be delivered by a customer to function as a computer,
The computer,
A registration means for registering packages to be shipped;
An acquisition means for acquiring a weight value from a weighing means for weighing a package to be delivered;
a display means for displaying a selection screen for selecting a type of package or delivery as one of the screens capable of accepting operations;
an issuing means for printing and issuing a label to be affixed to the package registered by the registration means;
a detection means for detecting that the label issued by the issuing means has been removed;
A settlement means capable of accepting currency as a delivery fee and dispensing change if there is any
Function as a
The display means includes:
displaying the selection screen on which a type of luggage or delivery can be selected according to the weight value of the luggage weighed by the weighing means;
The settlement means is
If there is change, the change is discharged after the detection means detects that the label has been removed.
A program characterized by: