JP7736774B2 - Treatment information providing system and treatment information providing method - Google Patents

Description

The present invention relates to a treatment information provision system and treatment information provision method that provides users with instructions on how to operate fire alarm equipment, etc., which receives fire signals from fire detectors with a receiver and issues an alarm.

Conventionally, in fire alarm systems, such as P-type receivers, transmitters and fire detectors are connected to the lines drawn from the receiver, and fires are monitored on a line-by-line basis. In the event of a fire, an alarm is issued to building personnel, such as the caretaker, using sound and indicator lights.

When an alarm is issued due to a fire, the manager will follow pre-established procedures and operate a series of switches and take action in accordance with the following steps: stop the sound system, check the scene, notify the fire department, extinguish the fire initially, and guide people to an evacuation area.

In addition, to ensure they can respond appropriately in the event of a fire, they practice operating the receiver while looking at its instruction manual.

However, with such conventional fire alarm systems, it is conceivable that when a fire occurs, the manager may become flustered by the alarm and be unable to operate the receiver properly. Furthermore, when a manager practices operating the receiver to become familiar with it, they must stop the receiver's linkage to other equipment, alarm output, and sound, and then actually activate the transmitter or fire detector to sound a fire alarm, which creates the problem of not being able to easily practice operation.

To enable even inexperienced managers to respond appropriately and quickly when an alarm is issued due to a fire, a receiver has been put into practical use. When a fire signal is received and the main sound is sounded, operating the sound stop switch activates the voice guidance process, and when the voice guide switch is pressed, voice guidance on the appropriate operation method for the situation is provided. This allows even managers who are unfamiliar with operating the receiver to operate it appropriately by following the voice guidance (Patent Document 1).

An information provision system is also available in which an identification code such as a QR code (registered trademark) is placed on the inside of the door of the fire alarm receiver, and the identification code is read to access instruction manuals and other documents from a server (Patent Document 2).

JP 2009-087111 A JP 2015-076869 A

However, in the case of fire alarm systems that use voice guidance to provide appropriate operating instructions for the situation when an alarm is issued from a receiver due to the outbreak of a fire, in the confusion of an emergency such as a fire, if you do not concentrate on the voice guidance, you may miss it, and you may take too long to check the voice guidance and be unable to take appropriate action.

Furthermore, in information provision systems that read an identification code such as a QR code (registered trademark) placed on the inside of a fire alarm door and call up an instruction manual or other document from a server, the receiver door must be opened and the instruction manual for the fire alarm called up in accordance with the identification code located inside the door. This means, for example, that it takes time and effort to find an explanation of the response measures required for operating a specific switch on the operating panel from within the instruction manual, making them difficult to use in emergency situations such as when a fire occurs.

The present invention aims to provide a treatment information provision system and method that enables even inexperienced administrators to appropriately and quickly perform the necessary operations and take appropriate measures when an event such as a fire occurs, without increasing the functional configuration of disaster prevention equipment such as receivers.

(Treatment information provision system)
The present invention provides a treatment information providing system,
a control device that, when detecting a predetermined event in the equipment that detects an abnormality and issues an alarm, outputs an alarm sound including a signal corresponding to the content of the event;
a server on a network that stores predetermined processing information for events detected by the control device;
a voice code output unit that receives a signal output from the control device and outputs at least a voice code sound corresponding to the signal;
a mobile terminal that pre-registers predetermined link information for accessing treatment information of a server in accordance with a voice code sound, receives the voice code sound output from a voice code output unit, and accesses the server based on the link information corresponding to the voice code sound to acquire and output treatment information;
The present invention is characterized by the following features.

(phonetic code sound)
The voice code tone is a synthesized signal tone of a predetermined low frequency signal tone and a predetermined high frequency signal tone.

(Voice guidance function on the monitoring panel)
When there is content to be given voice guidance in response to the detection of an event, the control device activates a voice guidance guide light to prompt the user to operate a voice guidance switch, and outputs voice guidance indicating a procedure corresponding to the event each time the control device detects the operation of the voice guidance switch;
The voice code output unit outputs a voice code sound corresponding to the event indicated by the voice of the guidance.

(Terminal output of treatment information)
The server stores the screen display information and the voice information as the processing information,
The mobile terminal acquires screen display information and displays it on the screen, or acquires screen display information and audio information and displays it on the screen and outputs audio.

(Method of providing treatment information)
According to another aspect of the present invention, there is provided a method for providing treatment information, the method comprising:
a control device for equipment that detects abnormalities and issues an alarm, when a predetermined event is detected, outputs an alarm sound including a signal corresponding to the content of the event;
storing predetermined processing information for an event detected by the control device in a server on the network;
a voice code output unit that receives a signal output from the control device and outputs a predetermined voice code sound corresponding to at least the signal;
Predetermined link information for accessing processing information of a server in response to a voice code sound is registered in advance in the mobile terminal;
The portable terminal receives the voice code sound output from the voice code output unit, and accesses the server based on the link information corresponding to the voice code sound to obtain and output the treatment information.

Other than this, the characteristics of the treatment information provision method are the same as those of the treatment information provision system described above.

(Basic effects)
The present invention is a treatment information providing system comprising: a control device that, when a predetermined event is detected in equipment that detects an abnormality and issues an alarm, outputs an alarm sound including a signal corresponding to the content of the event; a server on a network that stores predetermined treatment information for the event detected by the control device; a voice code output unit that receives the signal output from the control device and outputs at least a voice code sound corresponding to the signal; and a mobile terminal that pre-registers predetermined link information for accessing the treatment information in the server corresponding to the voice code sound, receives the voice code sound output from the voice code output unit, and accesses the server to acquire and output treatment information based on the link information corresponding to the voice code sound. , and therefore, following the output of an alarm sound including a signal corresponding to an occurrence of a fire, a fault, or the like by a control device such as a fire receiver, an audio code sound for acquiring link information for accessing the treatment information on the server is output from the audio code output unit, and by simply detecting this audio code sound with a terminal device with a microphone, such as a smartphone, it is possible to access, for example, a server on the Internet, acquire treatment information corresponding to the occurrence of a fire or a fault, and display it on the screen, so that even an administrator who is unfamiliar with operating and dealing with fire receivers can, by looking at the treatment information displayed on the mobile terminal, perform appropriate operations and take appropriate measures when an alarm is issued due to a fire or a fault alarm is issued during operation. This effect is the same in the treatment information providing method of the present invention.

(Effect of audio code sounds)
The voice code sound is a synthesized signal sound of a predetermined low frequency signal sound and a predetermined high frequency signal sound, which is a voice synthesis sound known as DTMF (Dual-Tone Multi-Frequency). The mobile terminal can reliably detect the voice code from the voice synthesis sound, convert it into link information, and access the server to obtain and output processing information.

(Effect of terminal output of treatment information)
In addition, the server stores screen display information and audio information as treatment information, and the mobile terminal either acquires the screen display information and displays it on the screen, or acquires the screen display information and audio information and displays it on the screen and outputs audio. Therefore, treatment information for events such as fires acquired from the server is not only displayed on the mobile terminal screen, but can also be output as audio in addition to the screen display if necessary, allowing the user to quickly understand the treatment method through the audio output and take the necessary action, and even if the user misses the treatment information, the treatment information can be immediately confirmed by looking at the screen display, enabling appropriate operations and actions to be taken.

FIG. 1 is an explanatory diagram showing an outline of a treatment information providing system according to the present invention, taking a fire alarm system equipped with a P-type receiver as an example. Block diagram showing the functional configuration of a P-type receiver An explanatory diagram showing the operation panel of the P-type receiver with the small door open. An explanatory diagram showing the correspondence between the voice content of a P-type receiver and the voice code sound in a list format. FIG. 2 is an explanatory diagram showing an example of treatment information stored in a database provided in the server of FIG. 1; An explanatory diagram showing an outline of the functional configuration of a mobile phone terminal. An explanatory diagram showing the screen display of treatment information acquired by reading, by a mobile phone terminal, the voice code sound DTMF1 corresponding to the main sound ringing of a P-type receiver or the voice guidance of the first voice guidance operation. An explanatory diagram showing the screen display of treatment information acquired by reading the voice code sound DTMF2 corresponding to the voice guidance of fire confirmation or non-fire confirmation by a mobile phone terminal. An explanatory diagram showing the screen display of treatment information acquired by reading the voice code sound DTMF3 corresponding to the voice guidance of the fire declaration by a mobile phone terminal. FIG. 9 is an explanatory diagram showing the screen display of treatment information when "To recovery treatment" is selected on the display screen of FIG. 8; FIG. 11 is an explanatory diagram showing the screen display following FIG. 10 . A flowchart showing the control operation of the P-type receiver of FIG. 12. A flowchart showing details of the voice guidance process in step S7 of FIG. An explanatory diagram showing the screen display of treatment information acquired by reading the voice code sound DTMF4 corresponding to the voice guidance of the backup power supply abnormality of the P-type receiver by a mobile phone terminal. An explanatory diagram showing the screen display of the treatment information acquired by reading the voice code sound DTMF5 corresponding to the voice guidance of the blown bell power supply fuse of the P-type receiver by a mobile phone terminal.

[P-type receiver treatment information provision system]
FIG. 1 is an explanatory diagram showing an outline of a treatment information providing system according to the present invention, taking a fire alarm system equipped with a P-type (Proprietary-type) receiver as an example.

As shown in Figure 1, the P-type receiver 10 is installed in a building's disaster prevention center, manager's office, etc., and is connected to fire detectors via signal lines to monitor fires, and fire doors, etc. are connected to control lines.

A display unit 12 and an operation unit 14 are located on a door panel located on the front of the P-type receiver 10 housing. A small door 16 that can be opened and closed freely is provided below the operation unit 14, and can be opened downwards as needed to operate the switches inside the door.

The display unit 12 is equipped with a fire indicator light, smoke prevention indicator light, area indicator light, transmitter light, AC power light, backup power light, switch warning light, and accumulation light, etc. Above the small door 16 of the operation unit 14, there are a voice guidance switch, audio stop switch, fire determination switch, area audio pause switch, etc.

Below the operation unit 14, which is equipped with a small door 16, are a recovery switch, a group interlocking alarm transfer switch, a group ringing switch, a main sound stop switch, an auxiliary sound stop switch, a fault sound stop switch, and a numeric display that can display error codes. The indicator lights on the display unit 12 and the switches on the operation unit 14 are examples, and appropriate indicator lights and switches can be installed as needed.

The operation unit 14 is also provided with a speaker 15, which, if a fire is detected, outputs a fire alarm sound such as "Fire simulation sound: Fire has occurred. Please check the location of the fire." If a fault is detected, it outputs a fault alarm sound such as "Fault simulation sound: A fault has occurred."

The P-type receiver 10 also has a voice guidance function, and when operation of the audio stop switch is detected and there is guidance to be given, the voice guidance indicator will flash to prompt the user to operate the voice guidance switch, and each time operation of the voice guidance switch is detected, voice guidance will be output indicating the appropriate action to take depending on the situation.

In addition to the audio guidance output function of the P-type receiver 10, in this embodiment, the P-type receiver 10 is also provided with an audio code output function that adds and outputs a predetermined audio code sound corresponding to each event following the audio output in response to the detection of an event such as a fire or failure.

In response to the audio code output function of the P-type receiver 10, a server 28, for example, on the manufacturer's side, is provided on the Internet 26, and a database 30 connected to the server 28 pre-stores information on how to respond to events that occur in the P-type receiver 10, including fires and malfunctions.

The mobile phone terminal 20 carried by the fire alarm system manager or administrator is pre-registered with specific link information that accesses the treatment information stored in the server 28 database in response to the audio code sound output from the speaker 15 of the P-type receiver 10.

When the P-type receiver 10 detects a fire or failure and outputs an alarm sound including a voice code sound, or when the voice guidance switch is operated to output a guidance sound including a voice code sound, the administrator or other person inputs the voice code sound output from the P-type receiver 10 into the microphone of the mobile phone terminal 20 and reads it. Based on the link information corresponding to the read voice code sound, the administrator or other person accesses the server 28 on the Internet 26 from the base station 22 via the mobile phone network 24, obtains the action information from the file page of the database 30 specified by the link information, and displays it on the display.

The link information registered in the mobile phone terminal 20 in correspondence with the audio code sound is, for example, a URL (Uniform Resource Locator) including a protocol, IP address, port number, folder name, and file name.

[Functional configuration of P-type receiver]
Figure 2 is a block diagram showing an outline of the functional configuration of a P-type receiver. As shown in Figure 2, a fire alarm line 36, a control line 44, and further a smoke control line and an alarm line (not shown) are drawn from the P-type receiver 10 to the monitored area. A fire detector 38, a transmitter 40, etc. are connected to the fire alarm line 36. The control line 44 connects to a fire door 45. The fire door 45 is held in the closed position by an automatic opening device (latch release device), and the control line 44 connects to the automatic opening device of the fire door 45. Furthermore, a smoke control detector is connected to the smoke control line (not shown).

The P-type receiver 10 is equipped with a control unit 32, which is composed of a computer circuit equipped with a CPU, memory, and various input/output ports. The control unit 32 is equipped with a line receiving unit 34, line control unit 42, display unit 12, operation unit 14, alarm unit 46, and report transfer unit 48.

The line receiving unit 34 supplies DC power to the fire detector 38 connected to the fire alarm line 36 to operate it, and receives the alarm current that flows when the fire detector 38 detects a fire and activates as a fire signal. The line receiving unit 34 also receives the current that flows when the push button of the transmitter 40 connected to the fire alarm line 36 is operated as a transmission signal. The line control unit 42 outputs a control signal to the fire door 45, releasing the latch of the fire door 45 when it is closed and causing it to open.

As shown in Figure 1, the display unit 12 is equipped with various indicator lights and displays located on the front of the receiver. As shown in Figure 1, the operation unit 14 is equipped with various operation switches located on the front of the receiver. The alarm unit 46 is equipped with a speaker 15 that outputs alarm sounds, guidance sounds, etc. The reporting unit 48 is equipped with a reporting circuit using no-voltage relay contacts that outputs a fire representative reporting signal or a line reporting signal to an externally connected device such as a display panel.

The control unit 32 is a function realized by the execution of a program by the CPU, and receives fire signals from the fire detector 38 and transmission signals from the transmitter 40, and performs fire reception control to flash the fire representative light and district indicator light, output a fire alarm sound, and activate the district sound device to output a district acoustic alarm.

In addition, when the control unit 32 detects operation of the audio stop switch in response to the output of a fire alarm sound, if there is guidance to be provided, it flashes the audio guidance guide light to encourage operation of the audio guidance switch, and controls the control unit 32 to output audio guidance indicating the appropriate action to take depending on the situation each time it detects operation of the audio guidance switch.

In addition, if the control unit 32 detects a fault such as a backup power supply abnormality or a blown fuse during normal monitoring, it controls the fault indicator light to flash and outputs a fault warning sound.

Furthermore, the control unit 32 is provided with an audio code output unit 50, which controls the addition and output of a predetermined audio code sound corresponding to each event following the fire alarm sound or fault alarm sound that is output in response to the detection of an event such as a fire or fault.

(Receiver operation section)
Figure 3 is an explanatory diagram showing the operation section with the small door of the P-type receiver open. As shown in Figure 3, the upper side of the operation section 14 is provided with a speaker 15 that outputs alarm sounds for fires, failures, etc., a voice guidance switch 52 used for voice guidance, a voice guidance guide light 53, a fire determination switch 54, a sound stop switch 56, and a district sound pause switch 58. Also, a recovery switch 60 is provided on the right side inside the small door 16.

Furthermore, the operating unit 14 inside the small door 16, which opens when the lower hinge 16a rotates, is equipped with three-digit numeric displays (seven-segment displays) 62, 64 used to display error codes in the event of a malfunction. Furthermore, the operating unit 14 inside the small door 16 is also equipped with the aforementioned interlocking/start-off switch, fire hydrant interlocking stop switch, emergency broadcast interlocking stop switch, etc.

(Warning sound and voice code sound)
FIG. 4 is an explanatory diagram showing in a list format the correspondence between the speech content of a P-type receiver and voice code sounds, with FIG. 4(A) showing the correspondence list and FIG. 4(B) showing the DTMF matrix.

First, the outline of the control and measures to be taken when a fire is detected by the P-type receiver 10 is as follows.
(1) Flashing of the fire representative light and district indicator light, output of the district acoustic alarm, and output of the fire alarm voice.
(2) Confirm the location of the fire.
(3) Fire determination operations in case of fire.
(4) Call 119.
(5) Operation to shut down and restore local sound systems in the absence of fire.

In response to this, the memory provided in the control unit 32 of the P-type receiver 10 stores the audio information shown at hexadecimal addresses 001 to 008 in Figure 4(A). This audio information consists of ON/OFF information indicating whether or not operation of the audio guidance switch 52 is required for audio output (ON when operation is required), the content of the speech, and audio code sounds, corresponding to the address.

For example, address 001 corresponds to the fire alarm and confirmation of the location of the fire in (1) and (2) above, and is a fire alarm sound that is output when a fire is detected without requiring the operation of the voice guidance switch 52. The sound content is registered as "A fire has occurred. Please check the location of the fire" followed by a specified fire simulation sound, and the voice code tone used to obtain response information from the server is, for example, DTMF1.

Address 002 corresponds to the fire alarm and confirmation of the location of the fire in (1) and (2) above, and is the fire alarm voice output by operating the voice guidance switch 52. The voice content does not include a fire imitation sound, and is registered as "Fire has occurred. Please confirm the location." The voice code tone used to obtain response information from the server is DTMF1, the same as address 001.

Address 003 is the voice message instructing the operation of the fire determination switch 54 (see (3) above), and the corresponding voice code tone is DTMF2.

Address 004 is the voice content corresponding to the operation result of the fire determination switch 54 described above (3), and the corresponding voice code sound is DTMF3.

Address 005 contains the voice content corresponding to the 119 call in (4) above, and the corresponding voice code tone is the same DTMF3 as address 004.

Address 006 corresponds to the procedure for non-fire cases described in (5) above, and is a voice message that instructs the operation of the district sound pause switch 58 when the district sound is sounding, and the corresponding voice code tone is the same DTMF2 as address 003.

Address 007 corresponds to the procedure for cases other than fire (5) above, and is a voice message that instructs the restoration of the transmitter and the operation of the restoration switch 60, provided that the local sounding is stopped. The corresponding voice code tone is the same DTMF2 as address 003.

Address 008 corresponds to the action to be taken in the event of a non-fire (5) above, and is conditional on stopping the local sound alarm. It also contains voice instructions to restore the fire detector and operate the restoration switch 60. The corresponding voice code tone is the same DTMF2 as address 003.

Addresses 009 and onwards are audio information when a fault is detected by the P-type receiver 10. For example, address 009 is when a backup power supply abnormality is detected by the P-type receiver 10. In this case, the fault indicator light flashes, a specified fault simulation sound is played, and then the voice message "There is a problem with the backup power supply." The corresponding audio code tone is DTMF4.

Address 00A corresponds to the case where the voice guidance switch 52 is operated after the P-type receiver 10 detects a standby power supply abnormality, and provides more detailed information about the standby power supply abnormality. The corresponding voice code tone is DTMF4, the same as address 009.

Address 00B is when a blown fuse is detected by the P-type receiver 10. In this case, the fault indicator light flashes, a specified fault dummy sound is played, and then a voice message stating "The fuse is blown" is spoken. The P-type receiver 10 is equipped with various fuses, and since troubleshooting information cannot be obtained from the server unless the blown fuse is identified, no voice code tone is provided for accessing the server.

Address 00C corresponds to the case where the P-type receiver 10 detects a blown bell power supply fuse. In this case, the fault indicator light flashes, and when the voice guidance switch 52 is operated, a voice message is generated indicating that the bell power supply fuse has blown, with the corresponding voice code tone being DTMF5. The remaining addresses 00D to 00F are specific examples of other blown fuses, and subsequently store voice information related to other appropriate faults.

The DTMF matrix in Figure 4(B) shows the combination of voice code tones DTMF0, 1, 2, 3, ..., 9, A, B, C, D, E, F and frequencies. DTMF voice code tones are synthesized sounds from one of the low frequencies f1 to f4 and one of the high frequencies f5 to f8. The low frequencies are f1 = 697 Hz, f2 = 770 Hz, f3 = 852 Hz, f4 = 941 Hz, and the high frequencies are f5 = 1209 Hz, f6 = 1336 Hz, f7 = 1477 Hz, f8 = 1633 Hz.

DTMF voice code is used to send telephone numbers for push-button telephone lines. DTMF = 0, 1-9, A-D are the same as for push-button telephone lines, but in this embodiment, the "*" for push-button telephone lines is replaced with "E", and the "#" for push-button telephone lines is replaced with "F" in this embodiment.

Note that the voice code tones used in this embodiment are not limited to DTMF, and may be tones of different frequencies or composite tones of multiple frequencies.

[Server processing information]
FIG. 5 is an explanatory diagram showing an example of treatment information stored in a database provided in the server of FIG.

As shown in Figure 5, the database 30 connected to the server 28 stores a main homepage 66. In response to the link information obtained by reading the DTMF 1-3 audio code sounds in Figure 4(A), the homepage 66 is provided with a fire outbreak page 68, a fire location confirmation page 70, a fire determination page 72, and a fire restoration page 74, which store predetermined treatment information.

In addition, troubleshooting pages 76-1, 76-2, etc. are provided corresponding to the link information obtained by reading the voice code sounds DTMF4, 5, etc. in Figure 4(A), and store the error code, the details of the error, and troubleshooting information.

In addition to screen information in the form of text and graphics, each page of the database 30 also stores audio processing information as needed.

[Mobile phone terminal]
FIG. 6 is an explanatory diagram showing an outline of the functional configuration of a mobile phone terminal, taking as an example a smartphone, which is known as a mobile phone terminal that also has the functions of a personal portable computer.

In FIG. 6, the mobile phone terminal 20 includes a control unit 80, a mobile phone communication unit 82, a wireless LAN communication unit 84, a high-speed mobile communication unit 86, a GPS communication unit (Global Positioning System communication unit) 88, a camera unit 90, a SIM card 92, a display 94, a touch panel 96, an audio input/output unit 98, a USB terminal unit 100, an operation unit 102, and a memory card 104.

The control unit 80 is implemented as an LSI equipped with a CPU, memory, and various input/output interfaces that make up the processor, and executes installed programs.

The mobile phone communication unit 82 performs mobile phone communication using OFDMA, known as the fourth generation mobile communication system (4G).

The wireless LAN communication unit 84 performs wireless communication compliant with IEEE 802.11, which is based on an Ethernet (registered trademark) wireless network. The wireless LAN communication unit 84 also has a wireless LAN communication function, such as a tethering function, that functions as a wireless LAN access point.

The high-speed mobile communication unit 86 performs mobile high-speed mobile communication using Mobile WiMAX (registered trademark) compliant with IEEE 802.16e.

The GPS communication unit 88 communicates using the Global Positioning System, which uses orbiting satellites operated by the United States, to obtain the longitude and latitude of the current location.

The camera unit 90 uses a CMOS image sensor to capture images, obtaining still and video images, and in this embodiment, captures an image of the two-dimensional code placed inside the small door 16 in Figure 3.

The SIM card 92 is a card that stores the IMSI (International Mobile Subscriber Identity) number, which is a number used to identify a mobile phone number. By replacing the SIM card 92, the same mobile phone number can be used on multiple mobile phone terminals.

The display 94 uses a display device such as an LCD panel or an organic EL panel, and a touch panel 96 is located on the panel surface. The audio input/output unit 98 is equipped with a microphone (MC) 98a, a speaker (SP) 98b, and an audio codec, and performs audio input and output.

The USB terminal unit 100 connects a digital interface connector for connecting appropriate peripheral devices. The operation unit 102 accepts user operations via the keypad or operation buttons and notifies the control unit 80. The memory card 104 is a removable external memory used for externally storing various data such as images captured by the camera unit 90.

The control unit 80 controls communication connections such as call connections, email connections, and internet connections, as well as various related functions.

The control unit 80 also has the functionality of the voice code processing unit 106, and the memory of the control unit 80 pre-registers link information for accessing the treatment page of the treatment information stored in the database 30 of the server 28 shown in Figure 5 corresponding to each of the voice code sounds DTMF1, 2, 3, 4, etc. shown in the voice information of Figure 4 (A).

For this reason, the audio code processing unit 106 inputs and reads the audio code sound DTMF following the alarm sound output from the P-type receiver 10 from the microphone 98a of the audio input/output unit 98, obtains corresponding link information from the read audio code sound DTMF, and based on this link information, accesses the server 28 via the mobile phone communication unit 82 to obtain corresponding treatment information, which is displayed on the display 94, and, if necessary, instructs the audio input/output unit 98 to output the treatment information by voice.

[Acquisition and display of treatment information in the event of a fire]
Figure 7 is an explanatory diagram showing the screen display of treatment information obtained by a mobile phone terminal reading the voice code sound DTMF1 corresponding to the main sound ringing of a P-type receiver or the voice guidance by the first voice guidance operation, Figure 8 is an explanatory diagram showing the screen display of treatment information obtained by a mobile phone terminal reading the voice code sound DTMF2 corresponding to the voice guidance for fire confirmation or non-fire confirmation, Figure 9 is an explanatory diagram showing the screen display of treatment information obtained by a mobile phone terminal reading the voice code sound DTMF3 corresponding to the voice guidance for fire confirmation, and Figure 10 is an explanatory diagram showing the screen display of treatment information when recovery processing is selected on the display screen of Figure 8.

(Measures to be taken in the event of a fire)
When the P-type receiver 10 shown in Figures 1 and 2 receives a fire signal, for example, due to a fire alarm from the fire detector 38, it outputs a fire alarm sound including an audio code sound from the speaker 15, and also flashes the fire representative light on the display unit 12 and the area indicator light indicating the location of the fire.

In response to the output of such a fire alarm sound from the P-type receiver 10, the manager or other person, if necessary, activates the audio code processing unit 106 provided in the mobile phone terminal 20 shown in Figure 6, and inputs and reads the audio code sound DTFM1 output following the fire alarm sound using the microphone 98a of the mobile phone terminal 20.

When this audio code DTMF1 is read, the mobile phone terminal 20 generates link information from the read audio code DTMF1, accesses the server 28 shown in Figure 5, retrieves the fire outbreak page 68 from the database 30, and displays a fire treatment screen 110 showing treatment information for the fire outbreak on the display 94 of the mobile phone terminal 20, as shown in Figure 7.

In this embodiment, the fire response screen 110 displays "A fire has broken out" as an occurrence event 112, followed by a response instruction 114 to check the location of the fire using the area indicator lights, and a response instruction 116 to go to the location of the fire and conduct an on-site inspection. Items to be checked during this on-site inspection include the location of the fire, whether there are any injured or wounded people, the fire situation, and whether there are any hazardous materials.

When a fire alarm is output from the P-type receiver 10, the voice guidance indicator 53 provided on the operation unit 14 shown in Figure 4 flashes to prompt the operation of the voice guidance switch 52. When the voice guidance switch 52 is operated at this time, the fire alarm voice and voice code tone DTMF1 of the voice content shown at address 002 in Figure 4 (A) are output. By inputting and reading the voice code tone DTMF1 using the microphone 98a of the mobile phone terminal 20, the fire treatment screen 110 showing the treatment information shown in Figure 7 can be similarly displayed.

(Procedures to be taken when a fire is confirmed)
When a manager or the like goes to the location of a fire and confirms the fire, he or she returns to the P-type receiver 10 or contacts another manager, and if necessary, the manager operates the voice guidance switch 52 of the P-type receiver 10 shown in Fig. 4. This causes the guidance and DTMF2 voice code tone of the content to be spoken in the event of a fire shown at address 003 in Fig. 4(A) to be output, and after a one-second pause, if, for example, a district sound is being sounded, the guidance and DTMF2 voice code tone of the content to be spoken at address 006 is output.

The mobile phone terminal 20 carried by the manager or other person generates link information from the read audio code sound DTFM2, accesses the server 28 shown in Figure 5, obtains the fire location confirmation page 70 from the database 30, and displays a fire treatment screen 120 showing treatment information for the fire location confirmation on the display 94 of the mobile phone terminal 20, as shown in Figure 8.

In this embodiment, the fire treatment screen 120 displays the first treatment instruction 122, which, in the case of a fire, is an instruction to operate the fire determination switch 54 shown in Figure 3. Furthermore, the next treatment instruction 124 displays an instruction to perform recovery processing if there is no fire, and provides an operation button 126 for transitioning to the next recovery processing.

When the manager operates the fire determination switch 54 shown in Figure 3 in accordance with the treatment instructions 122 on the fire treatment screen 120, the P-type receiver 10 outputs the guidance and voice code sound DTMF3 for the fire determination process shown at address 004 in Figure 4.

The mobile phone terminal 20 carried by the manager or other person reads the DTMF3 audio code sound to generate link information, accesses the server 28 shown in Figure 5, obtains the treatment information from the fire determination page 72 in the database 30, and displays a fire treatment screen 130 showing treatment information for the fire location confirmation on the display 94 of the mobile phone terminal 20, as shown in Figure 9.

On the fire treatment screen 130, treatment instructions 132 state that a fire has been determined, and the next treatment instruction 134 instructs the user to call 119 and lists items 1 through 8 that should be communicated in the call, enabling the fire department to quickly and appropriately convey the information they need. Next, treatment instructions 136 display instructions for initial fire extinguishing and evacuation guidance.

(Procedures to be taken when no fire is confirmed)
If the manager or the like goes to the location of the fire and confirms that it is not a fire, he or she returns to the P-type receiver 10 side, and if necessary, operates the voice guidance switch 52 of the P-type receiver 10 shown in Fig. 4. This causes the guidance and voice code sound DTMF2 of the content to be spoken in the event of a fire shown at address 003 in Fig. 4(A) to be output, and after a one-second pause, if, for example, a district acoustic alarm is in operation, the guidance and voice code sound DTMF2 of the content to be spoken at address 006 is output.

The mobile phone terminal 20 of the manager or other person generates link information from the read DTMF2 voice code, accesses the server 28 shown in Figure 5, obtains the fire location confirmation page 70 from the database 30, and displays a fire treatment screen 120 showing treatment information for the fire location confirmation on the display 94 of the mobile phone terminal 20, as shown in Figure 8.

In this embodiment, the treatment instructions 124 on the fire treatment screen 120 display an operation instruction to perform fire recovery processing if there is no fire, and an operation button 126 is provided for transitioning to the next recovery processing. Clicking the operation button 126 accesses the server 28 shown in FIG. 5, retrieves the fire recovery page 74 stored in the database 30, and displays a recovery processing screen 140a indicating the recovery processing on the display 94 of the mobile phone terminal 20, as shown in FIG. 10(A).

In this embodiment, the recovery procedure screen 140a displays the title of the recovery procedure as the first procedure instruction 142, and displays an instruction to operate the local sound pause switch 58 shown in Figure 3 as the next procedure instruction 144. If the local sound is ringing at this time, operate the local sound pause switch 58 shown in Figure 3 to stop local sounds such as the in-building emergency bell. If the local sound has already been stopped, this procedure is not necessary.

Next, as a treatment instruction 146, instructions to restore activated fire detectors and transmitters are displayed as a treatment to be performed before restoring the receiver. Upon receiving this instruction, the administrator goes to the location of the incident, finds the activated fire detectors and transmitters, and removes the cause of their activation.

Next, clicking the "Next" operation button switches to the recovery action screen 140b in Figure 10(B). The recovery action screen 140b displays, as action instructions 148, instructions to operate the recovery switch 60 by opening the small door 16, as shown in Figure 3, and a confirmation instruction that this will turn off the fire representative light and area indicator light.

Receiving this instruction, the administrator opens the small door 16 of the P-type receiver 10 and operates the recovery switch 60 located on the right side, which turns off the fire representative light and area indicator light located on the display unit 12.

Next, as a treatment instruction 150, a confirmation instruction is displayed as to whether the switch warning light provided on the display unit 12 in Figure 1 is flashing. If the switch warning light is flashing, it indicates that there is an unregistered switch among the switches located inside the small door 16 in Figure 3, and an instruction is displayed to release the unregistered switch.

When the switch located inside the small door 16 of the P-type receiver 10 is switched from the normal position by operating the switch, an indicator light located adjacent to the switch lights up, allowing you to confirm that the switch is not in the normal position and return it to the normal position by operating the release switch.

Next, clicking the "Next" operation button switches to the recovery action screen 140c in Figure 11 (C), which displays action instructions 152 indicating that if the fire representative light and/or area indicator light do not turn off after the previous action instructions 144-150 have been carried out, there is a possibility that the receiver is malfunctioning, and an instruction to contact the inspection contract party and perform a maintenance inspection is displayed.

[Receiver control operation]
FIG. 12 is a flowchart showing the control operation of the P-type receiver of FIG. 2, and FIG. 13 is a flowchart showing the details of the voice guidance process in step S7 of FIG.

(Fire alarm reception operation)
As shown in FIG. 12, the control unit 32 of the P-type receiver 10 shown in FIG. 2 checks whether a fire signal has been received in step S1, and when a fire signal from the fire detector 38 or a transmission signal from the transmitter 40 is received on a line-by-line basis, the control unit 32 proceeds to step S2, flashes the fire representative light, and simultaneously flashes the district indicator light corresponding to the line that received the fire signal, and then in step S3, outputs the voice content and voice code sound DTMF1 shown at address 001 in FIG. 4(A) as the main sound.

Next, the process proceeds to step S4, where it is determined whether the sound stop switch 56 has been operated. If it is determined that the switch has been operated, the main sound is stopped in step S5, i.e., the output of the fire alarm sound and DTMF1 voice code sound output in step S3 is stopped.

Next, in step S6, the voice guidance indicator 53 provided on the operation unit 14 is flashed to indicate that voice guidance is available for output by operating the voice guidance switch 52, and the process proceeds to voice guidance processing in step S7.

(Voice guidance operation)
As shown in FIG. 13, the details of the voice guidance process in step S7 in FIG. 12 are as follows: when operation of the voice guidance switch 52 is detected in step S11, the process proceeds to step S12, and the voice guidance "Fire has broken out. Please check the location" and the voice code sound DTMF1 at address 002 in FIG. 4(A) are output.

Next, proceed to step S13 to check whether the local sound is ringing. If it is ringing, proceed to step S14. If it is stopped, proceed to step S24. If proceeding to step S14 while the local sound is ringing, output the voice guidance and voice code sound DTMF2 at address 003 in Figure 4 (A) saying "If the check shows that there is a fire, please press the fire determination switch." After one second of silence, output the voice guidance and voice code sound DTMF2 at address 006 in Figure 4 (A) saying "If there is no fire, please press the local sound pause switch No. 2." in step S15.

When the fire determination switch 54 is pressed following the instructions of the voice guidance in step S14, the switches that have been set to stop by previous switch operations, such as the audible alarm stop, alarm transfer stop, and interlock stop, are automatically released and return to their normal positions. Furthermore, if an on-site check reveals no fire, the district sound pause switch 58 is operated following the voice guidance in step S15 to stop the district sound.

Next, in step S16, it is checked whether the fire determination switch 54 instructed in step S14 has been operated. If the fire determination switch 54 has not been operated, it is checked in step S17 whether the recovery switch 60 has been operated. If the recovery switch 60 has not been operated, it proceeds to step S18 to check whether the voice guidance switch 52 has been operated. If the voice guidance switch 52 is operated again, it returns to step S14 and again outputs the same voice guidance and voice code sound in steps S14 and S15.

If operation of the fire determination switch 54 is determined in step S16, the process proceeds to step S19, where the voice guidance "Fire determination processing has been performed" and the voice code tone DTMF3 are output at address 004 in Figure 4 (A). Next, the process proceeds to step S20, where operation of the voice guidance switch 52 is determined, where the voice guidance "Please call 119. Implement initial fire extinguishing or evacuation guidance depending on the situation" and the voice code tone DTMF3 are output at address 005 in Figure 4 (A) in step S21.

Next, the voice guidance and voice code sound output in step S21 will be repeated each time the voice guidance switch 52 is operated in step S20, until operation of the recovery switch 60 is determined in step S22. If operation of the recovery switch is determined in step S22, the voice guidance will end in step S23, and recovery processing will be performed in step S29.

On the other hand, if it is determined in step S13 that the local sound system is temporarily suspended and the process proceeds to step S24, the voice guidance and voice code tone DTMF2 at address 003 in Figure 4 (A) "If the check reveals a fire, press the fire determination switch." are output, followed by one second of silence and then in step S25 the voice guidance and voice code tone DTMF2 at address 007 in Figure 4 (A) "If it is not a fire, remove the cause of the detector activation and then press the recovery switch No. 3." are output.

For this reason, if an on-site check reveals a fire, the fire decision switch 54 is operated in step S28 in accordance with the audio guidance in step S24, and the process proceeds to step S19, with subsequent steps being the same as when a local sound alarm is being sounded. On the other hand, if there is no fire, it is determined in step S28 that the fire decision switch 54 has not been operated, and the recovery switch 60 is operated in accordance with the audio guidance in step S25.

Next, in step S26, the operation of the recovery switch 60 is determined. If the recovery switch 60 is not operated, the operation of the voice guidance switch 52 is determined in step S27. If the voice guidance switch 52 is operated again, voice guidance and voice code sounds are output in steps S24 and S25. If the operation of the recovery switch 60 is determined in step S26, the process proceeds to step S23, where the voice guidance is terminated, and recovery processing is performed in step S29.

The voice guidance processing when the transmitter is activated differs only in that the voice guidance in step S25 in Figure 13 is changed to "If there is no fire, please return the transmitter to its original position and then press the recovery switch No. 3" at address 007 in Figure 4 (A), and the other processing and voice guidance are the same as when a fire detector is activated.

[Procedures to be taken when a problem occurs]
When the P-type receiver 10 shown in Figures 1 and 2 detects a fault, it flashes the fault indicator light, outputs a fault warning sound from the speaker 15, and further displays a predetermined error code on the numeric displays 62, 64 inside the small door 16 shown in Figure 3.

When such a fault warning sound is output, the voice guidance guide light 53 flashes, prompting the user to operate the voice guidance switch 52. When the voice guidance switch 52 is operated, voice guidance indicating the nature of the detected fault and a voice code sound are output, causing the mobile phone terminal 20 to obtain and display treatment information from the server 28.

(Backup power supply abnormality)
FIG. 14 is an explanatory diagram showing a screen display of treatment information acquired by reading, by a mobile phone terminal, the voice code sound DTMF4 corresponding to the voice guidance of the standby power supply abnormality of the P-type receiver.

For example, if a backup power supply abnormality is detected in the P-type receiver 10, the voice guidance and voice code tone DTMF4 at address 009 in Figure 4(A) are output. Based on this fault warning voice, the voice guidance guide light 53 flashes, and when a manager or other person operates the voice guidance switch 52, the voice guidance and voice code tone DTMF4 at address 00A in Figure 4(A) are output.

At this time, if the administrator operates the voice encoding processing unit 106 of the mobile phone terminal 20 shown in Figure 6, the server 28 is accessed using the link information generated by reading the voice encoding sound DTMF4, the corresponding troubleshooting page 76-1, for example, is obtained from the database 30, and a troubleshooting screen 160 showing troubleshooting information for the fault is displayed on the display 94 of the mobile phone terminal 20, as shown in Figure 14.

In this embodiment, the fault resolution screen 160 displays "E02 001" as the error code 162, followed by the error details 164. The next resolution instructions 166 are divided into items 1 and 2, allowing the administrator to determine the cause of the fault and take the necessary action in accordance with the resolution information instructions. The resolution instructions 166 are displayed by expanding the contents of the scrolling display.

(Blown fuse)
FIG. 15 is an explanatory diagram showing a screen display of treatment information acquired by reading, by a mobile phone terminal, the voice code sound DTMF5 corresponding to the voice guidance of a blown fuse in a P-type receiver.

If the P-type receiver 10 detects a blown fuse, it outputs voice guidance that corresponds to the voice content of the blown representative fuse at address 00B in Figure 4(A). Based on this voice guidance for the blown representative fuse, the voice guidance guide light 53 will flash. Therefore, when a manager or other person operates the voice guidance switch 52, voice guidance and a DTMF5 voice code tone will be output, indicating that the bell power supply fuse at address 00C in Figure 4(A) is blown, for example.

At this time, if the administrator operates the voice encoding processing unit 106 of the mobile phone terminal 20 shown in Figure 6, the server 28 is accessed using the link information generated by reading the voice encoding sound DTMF4, the corresponding troubleshooting page 76-2, for example, is obtained from the database 30, and a troubleshooting screen 170 showing troubleshooting information for the fault is displayed on the display 94 of the mobile phone terminal 20, as shown in Figure 15.

In this embodiment, the fault resolution screen 170 displays "E03 001" as the error code 172, followed by the error details 174 and next resolution instructions 176. This allows the administrator to determine the cause of the fault and take the necessary action by following the resolution instructions.

If any other fault is detected in the P-type receiver 10, the mobile phone terminal 20 can similarly obtain and display response information from the server 28.

[Modifications of the present invention]
(Disaster prevention equipment monitoring panel)
The above embodiment has been described as an example of a fire alarm system that monitors fires, but the present invention can also be applied to disaster prevention and protection systems that detect and issue an alarm for appropriate abnormalities other than fires, such as gas leaks and theft.

In addition to fire alarm system receivers, the monitoring panel for disaster prevention equipment can also be applied to appropriate monitoring panels equipped with an operating unit and display unit, such as a control panel for fire extinguishing equipment.

(occurrence event)
The above embodiment uses fire and failure as examples of occurring events, but other appropriate occurring events such as gas leaks and emergency calls can also be included, and the server can be accessed by the mobile terminal reading the audio code sound that follows the audio guidance output in response to each occurring event, to obtain treatment information, which can then be displayed on the mobile terminal.

(Treatment screen)
The contents of the treatment screen displayed on the mobile phone terminal shown in the above embodiment are only an example, and any appropriate display form can be adopted as needed using characters, figures, symbols, etc.

(Mobile phone terminal)
In the above embodiment, a mobile phone terminal such as a smartphone is used as an example of the mobile terminal, but instead of a mobile phone terminal, a mobile terminal without a telephone function, such as a tablet with an Internet communication function, may be used.

(others)
Furthermore, the present invention is not limited to the above-described embodiments, but includes appropriate modifications that do not impair the objects and advantages thereof, and is not limited by the numerical values shown in the above-described embodiments.

10: P-type receiver 12: Display unit 14: Operation unit 15: Speaker 16: Small door 20: Mobile phone terminal 22: Base station 24: Mobile phone network 26: Internet 28: Server 30: Database 32: Control unit 34: Line receiving unit 36: Fire alarm line 38: Fire detector 40: Transmitter 42: Line control unit 44: Control line 45: Fire door 46: Alarm unit 48: Reporting unit 50: Voice code output unit 52: Voice guidance switch 54: Fire determination switch 56: Sound stop switch 58: District sound pause switch 60: Recovery switches 62, 64: Numeric display 80: Control unit 82: Mobile phone communication unit 94: Display 96: Touch panel 98: Voice input/output unit 98a: Microphone 98b: Speaker 106: Voice code processing unit

Claims (6)

a control device that, when a predetermined event is detected in the equipment that detects an abnormality and issues an alarm, outputs an alarm sound corresponding to the content of the event;
a server on a network that stores predetermined processing information for the event detected by the control device;
a voice code output unit that outputs a voice code sound corresponding to the event detected by the control device;
a mobile terminal that pre-registers predetermined link information for accessing treatment information of the server in correspondence with the voice code sound, receives the voice code sound output from the voice code output unit, and accesses the server based on the link information corresponding to the voice code sound to acquire and output the treatment information;
Equipped with
When there is content to be given voice guidance in response to the detection of the event, the control device activates a voice guidance guide light to prompt the operation of a voice guidance switch, and outputs voice guidance indicating a procedure corresponding to the event every time the operation of the voice guidance switch is detected,
The treatment information providing system is characterized in that the voice code output unit outputs a voice code sound corresponding to an event indicated by the voice of the guidance .
2. The treatment information providing system according to claim 1,
A treatment information providing system, wherein the audio code sound is a synthesized signal sound of a predetermined low frequency signal sound and a predetermined high frequency signal sound.
2. The treatment information providing system according to claim 1 ,
the server stores screen display information and audio information as the treatment information;
The treatment information providing system is characterized in that the mobile terminal acquires the screen display information and displays it on the screen, or acquires the screen display information and the audio information and displays it on the screen and outputs audio.
When a predetermined event is detected by a control device of equipment that detects an abnormality and issues an alarm, an alarm sound corresponding to the content of the event is output, and when there is content to be given as voice guidance in response to the detection of the event, a voice guidance guide light is activated to prompt the operation of a voice guidance switch, and every time operation of the voice guidance switch is detected, guidance indicating the action to be taken in response to the event is output by voice ,
storing predetermined processing information for the event detected by the control device in a server on a network;
a voice code output unit outputs a voice code sound corresponding to the event detected by the control device, and also outputs a voice code sound corresponding to the event indicated by the voice of the guidance ;
Predetermined link information for accessing the processing information of the server in correspondence with the voice code sound is registered in advance in the mobile terminal;
A treatment information providing method characterized in that the mobile terminal receives the voice code sound output from the voice code output unit, and accesses the server based on link information corresponding to the voice code sound, thereby obtaining and outputting the treatment information.
5. The treatment information providing method according to claim 4 ,
The treatment information providing method is characterized in that the audio code sound is a synthesized signal sound of a predetermined low frequency signal sound and a predetermined high frequency signal sound.
5. The treatment information providing method according to claim 4 ,
the server stores screen display information and audio information as the treatment information;
The treatment information providing method is characterized in that the mobile terminal acquires the screen display information and displays it on the screen, or acquires the screen display information and the audio information and displays it on the screen and outputs audio.