JP7764692B2 - Information processing device, information processing system, analysis result providing method, and control program - Google Patents

Description

The present invention relates to an information processing device, an information processing system, an analysis result providing method, and a control program.

Residents or hospitalized patients (hereafter simply referred to as "residents") who reside in or are hospitalized in care facilities such as nursing homes for the elderly and hospitals are at risk of falling while walking or falling out of bed and injuring themselves. Therefore, systems that constantly monitor the condition of residents are being developed so that nurses and caregivers can quickly respond when a resident falls into such a state (see, for example, Patent Document 1).

JP 2014-90913 A

The skills of the nurses, caregivers, and other users who use the equipment in nursing care facilities vary widely, with some users having low literacy levels regarding equipment use and finding it difficult to introduce new equipment. In such cases, simply introducing new equipment can be problematic as it can be difficult to use.

The present invention was made to solve these problems, and aims to resolve the issue of the high hurdles to introducing new equipment and the difficulty of mastering its use once new equipment is introduced; in other words, to provide appropriate second analysis results while still providing first analysis results.

The above-mentioned object of the present invention is achieved by the following means.

(1) an acquisition unit that acquires data related to nursing care obtained from equipment used in a nursing care facility;
an analysis unit that analyzes the data acquired by the acquisition unit and generates a first analysis result and a second analysis result;
a providing unit that provides the first analysis result and the second analysis result generated by the analysis unit to a user of the device;
a permission unit that permits the second analysis result to be provided to a user of the device,
The providing unit provides the second analysis result permitted by the permitting unit to the user.

(2) the second analysis result is a plurality of results, and the permission unit determines permission for each of the second analysis results;
The information processing device according to (1), wherein the providing unit provides the second analysis result permitted by the permission unit to the user.

(3) The information processing device described in (1) or (2) above, wherein the permission unit determines permission based on the user's contract information, the user's request, or the permission of a service provider that provides a service related to the analysis.

(4) The information processing device described in any one of (1) to (3) above, wherein the analysis unit generates the second analysis result by analyzing the data accumulated for a predetermined period of time or the first analysis result.

(5) The information processing device described in any one of (1) to (4) above, wherein the analysis unit generates the second analysis result using data that has been accumulated for a longer period of time than the first analysis result.

(6) An information processing device according to any one of (1) to (5) above, wherein the second analysis results include analysis results relating to the level of proficiency in using the device or the workload of nursing care.

(7) The data includes care records or care call information at a nursing care facility,
The analysis unit analyzes the care record or the care call to generate a third analysis result;
the permission unit permits the third analysis result to be provided to the user;
The information processing device according to any one of (1) to (6), wherein the providing unit provides the permitted third analysis result to the user.

(8) An information processing device according to any one of (1) to (7) above;
and a display device having a display unit that displays the first and second analysis results.

(9) Step (a) of acquiring data related to nursing care obtained from equipment used in a nursing care facility;
(b) analyzing the data acquired in the step (a) to generate a first analysis result and a second analysis result;
(c) providing the first analysis result generated in step (b) to a user of the device at the nursing care facility;
(d) allowing the second analysis result to be provided to the user;
and (e) providing the second analysis result approved in (d) to the user.

(10) The second analysis result is a plurality of results, and in the step (d), permission is determined for each of the second analysis results;
In the step (e), the second analysis result permitted in the step (d) is provided to the user.

(11) The analysis result providing method described in (9) or (11) above, wherein in step (d), permission is determined based on the user's contract information, the user's request, or the permission of a service provider that provides services related to the analysis.

(12) The analysis result providing method according to any one of (9) to (11) above, wherein in step (b), the second analysis result is generated by analyzing the data accumulated for a predetermined period or the first analysis result accumulated for a predetermined period.

(13) The analysis result providing method according to any one of (9) to (12) above, wherein in step (b), the second analysis result is generated using data accumulated for a longer period than the first analysis result.

(14) The analysis result providing method described in any one of (9) to (13) above, wherein the second analysis result includes an analysis result regarding the proficiency level in using the device or the workload of nursing care.

(15) The data includes care records or care call information at a nursing care facility,
In the step (b), the care record or the care call is analyzed to generate a third analysis result;
In the step (d), the third analysis result is permitted to be provided to the user;
The analysis result providing method according to any one of (9) to (14) above, wherein in the step (e), the permitted third analysis result is provided to the user.

(16) A control program for causing a computer to execute the analysis result providing method described in any one of (9) to (15) above.

The information processing device according to the present invention comprises an acquisition unit that acquires data related to nursing care from equipment used in a nursing care facility; an analysis unit that analyzes the data acquired by the acquisition unit and generates a first analysis result and a second analysis result; a provision unit that provides the first analysis result and the second analysis result generated by the analysis unit to a user of the equipment at the nursing care facility; and a permission unit that permits the second analysis result to be provided to the user, and the provision unit provides the second analysis result generated by the analysis unit to the user. This makes it possible to provide the second analysis result appropriately while maintaining the provision of the first analysis result as a basic principle.

1 is a schematic diagram showing the overall configuration of an information processing system according to an embodiment of the present invention used in a nursing care facility. 1 is a schematic diagram showing multiple nursing care facilities in which information processing systems are installed and service providers. FIG. 1 is a block diagram showing a schematic configuration of an information processing device. FIG. 2 is a block diagram showing a schematic configuration of a terminal device. FIG. 10 is a diagram illustrating an example of a detection unit installed in a resident's room. FIG. 2 is a block diagram showing a schematic configuration of a detection unit. FIG. 2 is a block diagram showing a schematic configuration of a staff terminal. 10 is a flowchart showing an event response process in the entire information processing system. 10 is an example of an event list recorded in a storage unit. 10 is an example of an operation screen for responding to an event notification. 10 is a table showing the correspondence between devices and data related to nursing care. 10 is a table showing the correspondence between data related to nursing care and the first analysis results. 10 is a table showing the correspondence between the first analysis result and the second analysis result. 10 is a flowchart showing a process of providing first and second analysis results. 10 is a flowchart showing a process for granting usage authority to a device user. 10 is a flowchart showing a third analysis result providing process in a modified example. 10 is a table showing the correspondence between data related to nursing care and the third analysis results.

Embodiments of the present invention will now be described with reference to the accompanying drawings. Note that in the description of the drawings, identical elements will be assigned the same reference numerals, and duplicate explanations will be omitted. Also, the dimensional proportions in the drawings have been exaggerated for the sake of explanation, and may differ from the actual proportions.

(Overall structure)
1 is a diagram showing the overall configuration of an information processing system 1 according to this embodiment. The information processing system 1 used in a nursing care facility 900 includes an information processing device 10, a terminal device 20, and devices 30 used in the nursing care facility 900. The devices 30 include a detection unit 31, a staff terminal 34, and a wireless AP (access point) 35.

The detection unit 31 is placed in each room (hereinafter also referred to as living room) of a resident 70 and detects the behavior and status of the resident 70 in the room. The staff terminal 34 is a portable terminal such as a smartphone, and is used by staff 72, such as caregivers or nurses, who provide care and nursing for the resident 70.

The terminal device 20 (functioning as a display device) is a PC (personal computer) and is used by the administrator 74. The administrator 74 is, for example, the administrator or representative of the nursing care facility 900, or the leader of the staff 72, and is also the user of the equipment 30. The information processing device 10, terminal device 20, equipment 30, and other devices are interconnected via a LAN for communication. The staff terminal 34 connects to other devices via a wireless access point 35. In addition, each device within the nursing care facility 900 is connected to the Internet via a RT (router).

Figure 2 is a schematic diagram showing multiple nursing care facilities 900 in which an information processing system 1 is installed, and a service provider. The information processing systems 1 of the multiple nursing care facilities 900 are connected via the Internet to a service management server 50 operated by the service provider. The service management server 50 provides analysis services and manages the usage rights of each nursing care facility 900 for those services. The analysis services available vary depending on the rank of usage rights. Rank 1 is the default value, and is changed to Ranks 2 and 3, which allow more advanced services, by being set by a service provider employee 76 or by a device user at the nursing care facility 900 purchasing analysis services of each level. Users at Ranks 2 and 3 can use all of the analysis services of the lower Rank 1. The ranks and the analysis services provided will be described later. The number of ranks is not limited to three, and more levels may be set.

Figure 3 is a block diagram showing the general configuration of the information processing device 10. The information processing device 10 is a server and includes a control unit 110, a communication unit 120, and a storage unit 130.

(Control unit 110)
The control unit 110 includes a CPU, RAM, ROM, etc. The control unit 110 functions as an acquisition unit 111, an analysis unit 112, a permission unit 113, and a provision unit 114, either alone or in cooperation with the communication unit 120.

The acquisition unit 111 acquires data related to nursing care from the devices 30 (detection unit 31, staff terminal 34, access point 35, etc.) used in the nursing care facility 900. The data related to nursing care includes data on the behavior and condition of the resident 70, as well as data on the behavior and care records of the staff 72 providing care. Examples of data related to nursing care will be described later.

The analysis unit 112 analyzes data related to nursing care and generates a first analysis result and a second analysis result. The analysis unit 112 also functions as an event determination unit. The event determination process will be described later (see FIG. 8, etc.). The permission unit 113 permits the provision of the second analysis result to a user depending on the user's rank. Here, the user refers to a user of the device 30 at the nursing care facility 900, such as the operating body of the nursing care facility 900 (a medical corporation or a business providing services covered by nursing care insurance). Here, the first analysis result is available to all users (rank 1 or higher) who have introduced the analysis service. The second analysis result is an analysis service that can be used depending on the permission of the permission unit 113, i.e., depending on the applied rank. For example, rank 2 users can use some of the multiple types of second analysis results, and rank 3 users, which are higher than rank 3, can use all of the second analysis results. Examples of the first and second analysis results will be described later.

The providing unit 114 provides the first and second analysis results generated by the analyzing unit 112 to the user. For example, it transmits the first analysis result to the staff terminal 34. It also transmits the first and second analysis results to the terminal device 20 used in the nursing care facility 900.

(Communication unit 120)
The communication unit 120 is an interface for various local connections, such as a network interface for wired communication based on standards such as Ethernet (registered trademark), or an interface for wireless communication based on standards such as Bluetooth (registered trademark) and IEEE 802.11, and communicates with each terminal connected to the LAN.

(Storage unit 130)
The storage unit 130 stores data related to nursing care obtained from devices used in the nursing care facility, such as a resident list, a staff list, care records, usage authority information, first analysis results, and second analysis results.

The "resident list" and "staff list" include personal IDs (name, number), room numbers, staff names, assigned units, etc. for residents 70 and staff 72. A assigned unit (also called a "responsible group") is a resident unit to which multiple residents who share a common area, such as the same floor within the facility, belong, and a group to which multiple staff members in charge of these resident units belong. The "care records" include nursing record sheets, nursing record sheets (medical charts, life records), and diagnostic charts that record the care provided to these residents 70 by staff 72. Care records are also entered from the staff terminal 34. Care records include the amount of medication administered to the resident 70, medication care related to medication amounts, the amount of food eaten by the resident 70, dietary and hydration care related to fluid intake, the amount and quality of excretion, vital signs (body temperature, blood pressure, pulse rate, etc.), and the time of occurrence of these events. The "usage authority information" includes rank information for users of the nursing care facility 900 described above.

Specific examples of the first analysis result and the second analysis result will be described later. The first analysis result includes an event list (see Figure 9 described later) and work status. The event list includes event information and response status. An event is a change in the state of the resident 70 detected by the detection unit 31, and is an occurrence that should be reported (alert) to the staff 72, such as getting up, getting out of bed, falling, tipping over, or abnormal slight body movement. This event is determined by the analysis unit 112 (event determination unit). The "work status" is the working hours or working period of each staff member 72, and is recorded corresponding to the login/logoff times described later.

In the example shown in FIG. 1, the information processing device 10 is an on-premise server located within the nursing care facility 900, but the location and number of each component included in the information processing system 1 are not limited to this and may be an external server unit connected to the Internet. In the case of an external server, it may be a cloud server using a commercial cloud service. Furthermore, when a server is used, the first and second analysis results are provided to the device users at each nursing care facility 900 via the external server.

(Terminal device 20)
4 is a block diagram showing a schematic configuration of the terminal device 20. The terminal device 20 includes a control unit 210, a communication unit 220, a display unit 230, and an input unit 240, which are interconnected by a bus. An administrator 74, who is also a user of the device 30, can request the service provider to purchase a new service or use a service through the terminal device 20. The service provider changes the rank and grants usage authority in response to this request.

The control unit 210 includes a CPU, RAM, ROM, etc. The control unit 210 may also include an HDD (hard disk drive). The communication unit 220 is an interface for various local connections, such as a network interface for wired communication based on standards such as Ethernet (registered trademark), or an interface for wireless communication based on standards such as Bluetooth (registered trademark) or IEEE 802.11, and communicates with devices connected to the LAN.

The display unit 230 is, for example, a liquid crystal display, and displays various information. The display unit 230 displays, for example, the first and second analysis results provided by the providing unit 114.

The input unit 240 is equipped with a keyboard, numeric keypad, mouse, etc., and is used to input various information.

(Detection unit 31)
5 is a diagram showing an example of a detection unit 31 installed around a bed 60 in a room of a resident 70. The detection unit 31 is also called a sensor box, and is arranged to monitor the room of the resident 70, which is an observation area. The detection unit 31 includes various sensors as described below, and generates sensing information from the output of the sensors. The sensing information includes not only signals from each sensor, but also, for example, a determination result of a person's movement determined by image processing from a video signal (an event as described below), and a call signal from a care call unit 314 (described below).

Figure 6 is a block diagram showing the general configuration of the detection unit 31. As shown in Figure 6, the detection unit 31 includes a control unit 311, a communication unit 312, a camera 313, a care call unit 314, an audio input/output unit 315, and a pause switch 316, all of which are interconnected via a bus or short-range wireless communication. The detection unit 31 monitors the behavior of the resident 70 in an observation area (within the room) set up corresponding to the resident 70.

The control unit 311 has the same configuration as the control unit 110, including a CPU, RAM, ROM, etc. The control unit 311 may also have an HDD. The control unit 311 controls each unit of the detection unit 31 and performs calculation processing in accordance with a program. As described above, the analysis unit 112 also functions as an event determination unit, but instead of this, or by working together with the analysis unit 112, the control unit 311 may also function as an event determination unit. In the following, the control unit 311 will be described as functioning as an event determination unit by working together with the analysis unit 112.

The communication unit 312 is an interface circuit (e.g., a LAN card, a wireless communication circuit, etc.) for communicating with other devices, such as the information processing device 10, via a LAN.

Camera 313 is placed, for example, on the ceiling or upper part of a wall of the room, captures an image of resident 70's bed 60 directly below as the observation area, and outputs the captured image (image data). This captured image includes still images and videos. Camera 313 is a near-infrared camera, but a visible light camera may be used instead, or a combination of these may be used. Camera 313 outputs an image signal as sensing information acquired by the imaging sensor.

The care call unit 314 includes a push-button switch that is operated by the resident 70 to detect a care call (also called a nurse call). Instead of a push-button switch, a care call may be detected using an audio microphone. When the switch of the care call unit 314 is pressed, i.e., when a care call is detected, the control unit 311 sends a notification that a care call has been made to the information processing device 10, etc., via the communication unit 312 and the LAN.

The audio input/output unit 315 is, for example, a speaker and microphone, and enables voice calls by sending and receiving audio signals between the terminal device 20 and the staff terminal 34 via the communication unit 312. The audio input/output unit 315 may be connected to the detection unit 31 via the communication unit 312 as an external device of the detection unit 31.

The pause switch 316 is located near the entrance to the room. This pause switch 316 includes a push button switch, and when the staff member 72 or the like operates this switch when entering the room, the determination process by the event determination unit of the detection unit 31 (or the event determination unit of the analysis unit 112), which is described below, is temporarily stopped.

In the event determination process described below, the control unit 311 determines an event based on the resident 70's movements based on captured images. In this case, if a third party other than the resident 70, such as a staff member 72, enters the room, the control unit 311 may be unable to distinguish between the resident 70 and the third party and may interpret the third party's actions as those of the resident 70, resulting in an unintended event determination. In other words, there is a risk of a false alarm. To prevent this, a pause switch 316 is used. The pause switch 316 may be a push button, or may be an NFC (near field communication) sensor such as FeliCa (registered trademark) instead. For example, the pause switch is turned on/off by holding an IC card carried by the staff member 72 over a reader terminal located at the entrance/exit of the room. Operating the pause switch temporarily suspends the event determination process, but this suspension can be released by operating the pause switch again. The pause switch may also be automatically released after a predetermined time has elapsed, based on a setting previously made by the staff member 72 or the like.

In addition, as another example, the device 30 (or the detection unit 31) may be equipped with other sensors for detecting nursing care data, such as a body movement sensor, bed sensor, mat sensor, thermal sensor, or infrared sensor. This body movement sensor may be a Doppler shift sensor that transmits and receives microwaves to and from the bed 60 and detects the Doppler shift of the microwaves caused by the body movement (e.g., breathing) of the resident 70. This body movement sensor detects chest movement (up and down movement of the chest) associated with the breathing of the resident 70. If a disruption in the period of the chest body movement or an amplitude of the chest body movement below a predetermined threshold is detected, it is determined to be an abnormal micro-body movement (e.g., due to cardiac arrest). This determination of abnormal micro-body movement may be made by the detection unit 31, or by the control unit 110 of the information processing device 10 by sending only a signal to the information processing device 10. This bed sensor may be any sensor that is attached to a bed, and may, for example, detect weight and be placed on the bed 60 or on the floor at the exit of the bed 60 as the observation area, and may detect whether or not a person is on the sensor, or may detect a sleeping state. This infrared sensor is also called a human presence sensor, and detects whether or not a person is present in the room. For example, it may be placed throughout the room, or on the bed 60 as the observation area.

(Event determination by image processing)
In this embodiment, an event is a change in the state of the resident 70 detected by the detection unit 31, which should be reported to the staff 72, such as getting up, getting out of bed, falling, or abnormal slight body movement. This event also includes a care call made by the care call unit 314. The detection unit 31 transmits the determination result of the event that has occurred to the information processing device 10.

The control unit 311 detects the behavior of the resident 70 from the images captured by the camera 313. The behaviors detected include "getting up" (standing up from the bed 60), "getting out of bed" (leaving the bed 60 after getting up), "falling" (falling off the bed 60), and "falling onto the floor or other surface).

The event determination unit of the control unit 311 detects image silhouettes (hereinafter referred to as "human silhouettes") from multiple captured images (video images). Human silhouettes can be detected, for example, by extracting a range of pixels with relatively large differences using time subtraction, which subtracts images captured at different times. Human silhouettes may also be detected using background subtraction, which subtracts the background image from the captured image. When a human silhouette is detected, it is determined that a resident 70 is present in the room.

The area within the rectangle circumscribing the outline of the image of resident 70 can be detected as a human rectangle circumscribing the outline of the image of resident 70. Furthermore, along with or instead of the human silhouette obtained from the overall image of the person, a silhouette of the image of the head of resident 70 (hereinafter referred to as a "head silhouette") may be detected. The area within the rectangle circumscribing the outline of the image of the head of resident 70 can be detected as a head rectangle circumscribing the outline of the image of the head of resident 70 in the captured image.

Getting up, getting out of bed, falling, and tipping over are detected by determining whether the resident 70 is getting up, "getting out of bed," or "falling (falling)" based on the detected human silhouette's posture (e.g., standing, sitting, lying down, etc.) and their position relative to objects in the room, such as the bed 60. For example, "getting up" can be recognized when the width of the human silhouette crossing any side of a predetermined rectangle, viewed from above, with the four corners of the bed 60 as vertices, increases to 20 cm or more. Furthermore, "getting out of bed" can be recognized when the ratio of the human silhouette's area outside the rectangle to the area inside the rectangle increases to 80% or more. Furthermore, when determining the sitting position, it may also be recognized whether the resident is sitting near the edge of the bed 60 (sitting on the edge of the bed 60). When the control unit 311 (event determination unit) of the detection unit 31 detects any type of event such as getting up, getting out of bed, or falling, it sends an event notification to the information processing device 10, etc., indicating that the event has occurred.

Such event detection may be performed by a program processed by the CPU of the control unit 311, or by an embedded processing circuit. As another example, as described above, all or most of the detection processing may be performed by the analysis unit 112 (event determination unit) of the information processing device 10. In this case, the control unit 311 only transmits captured images (data related to nursing care) to the information processing device 10, and the information processing device 10, upon receiving these, detects events based on the captured images.

(Staff terminal 34)
FIG. 7 is a block diagram showing the schematic configuration of the staff terminal 34. The staff terminal 34 includes a control unit 341, a wireless communication unit 342, a display unit 343, an input unit 344, and an audio input/output unit 345, all of which are interconnected via a bus. The control unit 341 includes a CPU, RAM, ROM, HDD, and other components similar to the control unit 311 of the detection unit 31. The wireless communication unit 342 enables wireless communication using standards such as Wi-Fi and Bluetooth (registered trademark), and wirelessly communicates with each device via the wireless AP 35 or directly. The display unit 343 and the input unit 344 are touch panels, with a touch sensor serving as the input unit 344 superimposed on the display surface of the display unit 343, which is composed of a liquid crystal display or the like. The display unit 343 and the input unit 344 display various operation screens (see FIG. 10, described below) that display a list of multiple events included in the event list to the staff member 72, and accept various operations through these operation screens. The accepted operation is sent as operation information to the information processing device 10. The voice input/output unit 345 is, for example, a speaker and a microphone, and enables the staff member 72 to make voice calls to other staff terminals 34 via the wireless communication unit 342. The staff terminal 34 can be configured as, for example, a portable communication terminal device such as a tablet computer, a smartphone, or a mobile phone.

At the start and end of work, staff member 72 performs login authentication processing and logout processing via the assigned staff terminal 34. In this embodiment, the period and time from login to logout are considered to be the working period and working hours. Staff member 72 enters their staff ID and password via the touch panel (display unit 343, input unit 344) of the staff terminal 34 and sends them to the information processing device 10. The information processing device 10 compares the authentication information stored in the memory unit 130 and sends the authentication result according to the staff member 72's authority to the staff terminal 34, thereby completing the login authentication.

Each staff member 72 belongs to the unit they belong to. For example, 24-hour care is provided to multiple residents 70 (care recipients) belonging to a resident unit in the East Wing on the second floor of a nursing facility by multiple staff members belonging to the same unit. In this case, if an event related to a resident 70 is detected in a resident unit on the East Wing on the second floor, as described below, event information is broadcast to the staff terminals 34 of all staff members (who are logged in) belonging to the unit responsible for that resident unit. The names of these resident units and their respective units are registered in the resident list and staff list, respectively.

(Event response processing)
FIG. 8 is a flowchart showing the event response process of the information processing system 1.

(Step S100)
Here, a login authentication process is performed. The staff member 72 inputs a staff member ID and password via the touch panel (display unit 343, input unit 344) of the staff member terminal 34 and transmits them to the information processing device 10. The information processing device 10 compares the authentication information stored in the storage unit 130 and transmits an authentication result according to the authority of the staff member 72 to the staff member terminal 34.

(Step S110)
The detection unit 31 monitors the observation area with a camera 313 .

(Steps S120, S130)
The detection unit 31 detects an event from the movement of the resident 70 in the observation area. The detection unit 31 also detects an event through an operation of the care call unit 314. Then, the communication unit 312 (acquisition unit) of the information processing device 10 acquires event information of the event detected by the detection unit 31.

(Step S140)
The information processing device 10 updates the event list based on the event information acquired in step S130. Figure 9 shows an example of an event list stored in the storage unit 130. Events included in the event list include getting up, getting out of bed, falling, falling over, and care calls, as described above. The most recent detected event is added to the end of the event list. Each event includes "event information" and "response status" data. The event information includes an automatically assigned primary key event ID, room number, target person, event type, occurrence date and time, and image data information. The image data (photographed images i010-i013) included in the event information is still image data captured by the detection unit 31 when the event occurred, transmitted in step S130. The "response status" includes the status, the staff member handling the event, the response date and time, whether live images (hereinafter also referred to as videos) were viewed (the captured images were used), and whether the room was visited. The staff member handling the event is the staff member who took the initiative in the processing of step S180, described below, to assign the event to themselves. Here, "visiting a room" refers to the act of visiting the room of the resident 70 who caused the event to occur.

(Step S150)
Here, the control unit 311 of the information processing device 10 notifies one or more staff members 72 of the event information newly acquired in step S120. More specifically, based on the event information, a broadcast notification is performed to simultaneously notify the staff terminals 34 of all logged-in staff members 72 who belong to the unit to which the resident 70 belongs. Note that Fig. 8 only shows the processing of one staff member terminal 34 used by one staff member 72 out of the multiple staff members 34.

(Steps S160, S170)
Each staff member 72 checks the event that has occurred through the staff terminal 34. Fig. 10 shows examples of operation screens d1 and d2 for responding to the event notification (broadcast notification) displayed on the display unit 343 of the staff terminal 34. The operation screen d1 shown in the figure is a screen that displays a list of events. The displayed events can be scrolled up and down by flicking.

Areas a10-a12 on the operation screen d1 correspond to event IDs 010-013 in the event list in Figure 9. Area a10 displays an icon indicating that event ID 010 is a care call and that it has been addressed. Area a11 displays an icon indicating that event ID 011 is a wake-up event and that it has been addressed. Area a12 displays icons indicating that event IDs 012 and 013 are a wake-up event and a bed-getting event and that they have not yet been addressed. Because these two events relate to the same resident 70 (Mr. C), they are displayed together in the same area. Furthermore, because they have not yet been addressed, area a13 displays a thumbnail image (image i013) of the most recent event (ID 013). By operating area a13, text messages can be exchanged with other logged-in staff members 72. By clicking area a12 on the operation screen d1, staff member 72 transitions to operation screen d2, which allows for confirmation of the next event.

(Step S170)
The staff member 72 checks the details of the event in more detail using the operation screen d2 displayed on the staff terminal 34. On the operation screen d2, the name of the resident (Mr. C) who caused (determined) the event and the name of the staff member (Staff Member D) using the staff terminal 34 are displayed in area a20. The time elapsed since the event occurred is displayed in area a21. The elapsed time ("1 minute elapsed") shown in area a21 is the time elapsed since the most recent event was determined (rounded down to the nearest minute). Area a21 also displays a thumbnail image (still image) of the image captured at the time of the event (leaving bed). If the thumbnail image is insufficient and the staff member 72 wants to further confirm the status of the resident 70 who caused the bed leaving or getting up event, the staff member 72 operates the "talk" or "view" buttons in areas a23 and a24 below. Operating the "talk" button allows the staff member 72 to communicate with the resident 70 (Mr. C) via the audio input/output unit 315. By operating the "Watch" button, a display request is sent to the information processing device 10, and in response, live images (real-time captured images (video)) captured by the camera 313 can be viewed by streaming playback on the operation screen d2. When the "Watch" button is operated, as shown in the video viewing column of the event list in FIG. 9, video viewing "Yes" is recorded for this event. At this time, the video viewing time and the number of calls/call time via the "Talk" button may also be recorded in association with the event.

Staff member 72 (e.g., staff member D) operates the "Respond" button (hereinafter also referred to as "request for responsibility") in area a22 to indicate that they wish to take the initiative in taking charge of the displayed wake-up and get-out events (IDs 012 and 013). If they do not wish to take charge, they can operate the back button (triangle icon) in the bottom column to return to the previous operation screen d1 showing the event list. Note that while a staff member 72 is displaying operation screen d2 shown in FIG. 10 and checking the status of an event, the information processing device 10 controls the prohibition process for other staff members 72. For example, even if a staff member 72 is checking the status of an event for resident 70 (Mr. C) and another staff member 72 selects the same event (ID 013), the words "Checking status" are displayed on the operation screen d1 for the other staff member 72, and the "Respond" button is not displayed or cannot be selected.

(Steps S180, S190)
If staff member D wishes to take the initiative and take charge of an event, he or she operates the "take charge" button. In response to staff member D, who is the terminal user, operating the "take charge" button, the staff member terminal 34 transmits a request to take charge of the selected event to the information processing device 10. In response, the information processing device 10 replies with an approval notice. Upon approval, staff member D, who sent the request, becomes responsible for the event, checks the status of the event via the staff member terminal 34, and, if necessary, rushes to the event to take charge (visit the room), etc.

(Step S200)
The information processing device 10 updates the event list in response to the processing of step S180. Specifically, the status of the event list (IDs 012-013: bed exit, etc.) is changed to "addressed." In this embodiment, the status is changed to "addressed" when the staff member 72 selects an event and operates the "address" button for the event displayed on the operation screen d2. That is, operating the "address" button inputs a "addressed" status, which indicates confirmation, and the staff member 72 who operated the button is deemed to have responded, and the response date and time are recorded. More specifically, in the event list of FIG. 9, the time when the processing of step S180 or S190 was performed is recorded in the "response date and time" field. In this case, the staff member 72 may end the response without rushing to the event by checking the thumbnail image on the operation screen d2 or talking to the resident 70. However, the response date and time is not limited to this, and the time when the staff member 72 rushes to the room of the resident 70 who has experienced an event such as a fall, a tumble, or a nurse call and determines that the staff member 72 has visited the room (step S220 described below) to respond to the event may be recorded in the response date and time field. As another example, the response result may be entered on a separate operation screen to mark the event as having been responded to, and the time of input may be recorded in the response date and time field. Furthermore, when the information processing device 10 updates the event list, it broadcasts the updated event list to all logged-in staff members.

(Step S210)
Here, an example of a case where an emergency response is performed will be described. The staff member 72 in charge of the event visits the room of the resident 70 who caused the event to respond to the emergency response.

(Step S220)
When the pause switch 316 is operated, or when the room detection unit 31 detects a third party other than the resident 70 based on the image captured by the camera 313, i.e., when it detects the presence of multiple people, it determines that a staff member 72 has visited (entered) the room. If a visit to the room where the event occurred occurs within a predetermined time (within 15 minutes) after the event response request (S180) was made, it is deemed that the staff member 72 (staff member D) who made the response request has visited the room. When an NFC-based reading terminal placed at the entrance/exit of the room is used as the pause switch 316, the staff member 72 may hold an IC card with ID data recorded on it over the reading terminal to determine that a visit has occurred and which staff member 72 has visited the room.

(Step S230)
The detection unit 31 transmits the staff visit information to the information processing device 10. The visit information includes the ID number of the resident 70.

(Step S240)
The information processing device 10 records the room visit information received in step S230 in association with the event for which the status of the resident 70 corresponding to the ID number is "completed" and which has the latest completed date and time. For example, the information processing device 10 updates the "visited" column of the corresponding event ID's completed status in the event list of FIG. 9 to "yes."

(Step S250)
When the staff member 72 finishes working, the staff member 72 logs out by operating a "work end" button (not shown) on the staff member terminal 34. The logout time is recorded in the storage unit 130 as the working status.

(Staff member 72's location information)
There are three or more wireless APs 35, each installed in a different location so that the detection area covers most of the work areas of the staff 72 within the building of the nursing care facility 900. The wireless APs 35 function as wireless access points using the Wi-Fi standard and also as location information detectors. The geographic coordinates of the locations of each wireless AP 35 are pre-registered and stored in the information processing device 10 or each wireless AP 35. Various known technologies can be used to detect the location. For example, technologies such as BLE (Bluetooth (registered trademark) Low Energy) beacons and Wi-Fi positioning devices can be used. When BLE beacon technology is used, the staff terminal 34, acting as a transmitter, transmits a beacon signal containing the staff terminal's unique ID at predetermined intervals. Each wireless AP 35, acting as a receiver, estimates the distance from the strength of the received beacon signal. The position of the staff terminal 34 is then identified based on distance information from each of the three or more wireless APs 35. In the case of Wi-Fi positioning technology, the staff terminal 34 functions as a receiver and receives (transmits) radio wave beacon signals in the 2.4 GHz (or 5 GHz) band transmitted (received) from the multiple wireless APs 35. The distance to each wireless AP 35 is then estimated based on the signal strength of the beacon signal from each wireless AP 35, thereby detecting the position information on the staff terminal 34 side (or the information processing device 10 side).

(Data related to nursing care and first analysis results)
In this manner, the information processing device 10 acquires data related to nursing care from the device 30 of the nursing care facility 900, and generates a first analysis result from this data.

Figure 11A is a table showing the correspondence between the devices 30 in a nursing care facility and the data related to nursing care obtained from these devices 30. The example shown in Figure 11A is merely illustrative, and other first analysis results may be generated using data related to nursing care from devices 30 in other nursing care facilities 900.

Referring to FIG. 11A, the devices 30 at the nursing care facility include the camera 313 of the detection unit 31, the care call unit 314, the pause switch 316, a Doppler-type body motion sensor, a bed sensor (mat sensor), a staff terminal 34, and a wireless AP 35. The nursing care-related data acquired by the acquisition unit 111 from these devices 30 includes the resident's photographed data (0a), an event (0b) detected by the control unit 311 (event determination unit) from the photographed data, a care call signal (0c), an operation signal (0d), an action signal (0e, 0f), a request for care (0g) made by operating the "Corresponding" button in FIG. 10 (S180 in FIG. 8), a request to view live images (0h) made by operating the "View" button, login/logout processing (S100, S250 in FIG. 8) (0i) via the staff terminal 34, and location information (0j).

Figure 11B is a table showing the correspondence between data related to nursing care (hereinafter simply referred to as "associated data") and the first analysis results. The analysis unit 112 generates the following first analysis results (1a-1j) based on each associated data (0a-0j).

1a: For example, the analysis unit 112 functions as an event determination unit, determining an event from the shooting data (0a). It also accepts the event (0b) determined by the detection unit 31 as is.

1c: The analysis unit 112 accepts the care call signal (0c) as is and determines whether it is an event (care call).

1d: The analysis unit 112 also analyzes the time when staff member 72 entered the room by detecting the presence of multiple people (one resident 70 and another person) in the room from the operation signal (0d) of the pause switch 316 at the entrance/exit of the room or from the photographic data (0a).

1e: The analysis unit 112 analyzes the breathing movement (sleeping, respiratory arrest) of the resident 70 based on the movement signal (0e) from the body movement sensor.

1f: The analysis unit 112 analyzes the events of the resident 70 getting up and getting out of bed based on the bed sensor's operation signal (0f).

1g: The analysis unit 112 analyzes the staff member 72 who responded to the notified event based on the request for responsibility (0g) from the staff member 72.

1h: The analysis unit 112 analyzes the live image viewing record from the viewing request (0h) from the staff member 72.

1i: The analysis unit 112 analyzes the work status of staff member 72 from the login/logout process (0j).

1j: The analysis unit 112 analyzes the movement trajectory from the staff member 72's position information (0j).

(Second analysis result)
FIG. 11C is a table showing the correspondence between related data, first analysis results, and second analysis results. The analysis unit 112 generates the second analysis results shown below from the related data (0a-0j) and/or the first analysis results at a predetermined timing. The first analysis results are analysis data generated instantly based on the related data. In contrast, the second analysis results are preferably generated by performing a more advanced analysis than the first analysis results or by analyzing data accumulated for a longer period than the data used to generate the first analysis results. The analysis unit 112 generates the second analysis results (2a-2h) shown below by analyzing the related data accumulated for a predetermined period (e.g., one week, one month, several months to a year or more) or the first analysis results accumulated for a predetermined period.

2a: The analysis unit 112 analyzes the events (1a) over a predetermined period of time to analyze the patterns of the resident 70 getting up, getting out of bed, falling, and tripping. For example, it analyzes whether the events of getting up and getting out of bed occur at specific times throughout the day, or whether tripping and tripping occur frequently at certain times.

2b: The analysis unit 112 analyzes the ADSL (Activities of Daily Living) pattern based on the photographic data (0a) and behavioral data such as the resident's 70 movement trajectory and events (1a) analyzed from this data. Here, the behavioral data includes information on the resident's 70 walking distance, walking speed, and activity area.

2c: The analysis unit 112 analyzes the sleep state (sleep time, sleep depth) of the resident 70 based on related data (0a, 0e) such as events and breathing movements and the first analysis results (1a, 1e).

2d: The analysis unit 112 analyzes the amount of movement of staff member 72, or the locations where staff member 72 frequently stays within the nursing care facility, or the movement line (movement trajectory) from the location information (0j) and movement trajectory (1j).

2e: The analysis unit 112 analyzes the usage rate of the live image viewing function from the event (1a) and viewing record (0h, 1h). Specifically, it calculates the usage rate by dividing the number of live image views by the number of event notifications. The usage rate may also be analyzed for each type of event (getting up, getting out of bed, falling, tripping, care call).

2f: The analysis unit 112 analyzes the working hours of each staff member 72 based on the working status (0i, 1j). The analysis unit 112 may also analyze the allocation ratio from the working hours. The allocation ratio can be calculated from the number of residents, which is the number of residents 70 who stayed in a certain nursing care facility 900 for a predetermined period of time or more, the total working hours of the staff members 72, and the number of staff members (persons/8 hours) calculated from the total number of residents and working hours.

2g: The analysis unit 112 analyzes the workload reduction time and visit rate from the event (1a), entry time (0d, 1d), and handling request (1g). The workload reduction time can be calculated by multiplying the average event time Wt per event by the number of times Tx the room was not visited. The event time Wt can be calculated by averaging the time from when the handling request is sent to when the pause switch is operated (the time from steps S180 to S230 in Figure 8). The number of times Tx can be calculated by subtracting the number of visits from the number of event notifications. The visit rate is the ratio of the number of visits to the number of event notifications for the entire nursing care facility 900 or for each affiliated unit over a specified short period (e.g., one week). These workload reduction time and visit rate may also be calculated for each type of event.

2h: The analysis unit 112 analyzes the ICT equipment usage proficiency level from various related data (0a-0j) and the first analysis results (1a-1j). For example, the analysis unit 112 analyzes the trends over a predetermined period (one month to several months) of the amount of staff member 72 movement, the usage rate of the live use function, the room visit rate, and the usage rate of the pause switch (the number of false alarms due to not operating the pause switch). At this time, the analysis unit 112 also compares the trends in the average ICT equipment usage proficiency level of other nursing care facilities provided by the service management server 50 (service provider), allowing the user to understand the level of their own nursing care facility 90. For example, when the nursing care facility 900 is short-staffed and recruiting nursing staff, it can more easily attract more talented personnel by presenting the nursing care facility 90's track record of ICT equipment implementation.

(Processing for providing analysis results)
Next, the generation and provision process of the first and second analysis results will be described with reference to Fig. 12 and Fig. 13. Fig. 12 is a flowchart showing the provision process of the first and second analysis results. Fig. 13 is a flowchart showing the granting process of usage authority to a device user used for the permission determination in Fig. 12.

(Step S310)
The acquisition unit 111 acquires data related to nursing care from the device 30. For example, as shown in Fig. 11A, sensing data related to the resident 70 who is being cared for or the staff member 72 who is providing care is acquired from the detection unit 31, wireless AP 35, and staff terminal 34 used in the nursing care facility 900. Also, as shown in Fig. 11A, operation data is acquired from the staff terminal 34 used by the staff member 72.

(Step S320)
The analysis unit 112 generates a first analysis result by analyzing the related data acquired in step S310. For example, like first analysis results 1a to 1j shown in FIG. 11B, the analysis unit 112 generates first analysis results such as events, entry times, breathing movements, staff members, live image viewing records, work status, and movement trajectories, and stores these results in the storage unit 130. For example, the events and live image viewing records are stored as an event list (first analysis result).

(Step S330)
The providing unit 114 provides the first analysis result generated in step S320 to the device user. For example, if an event is determined, a notification of the event is sent to the staff terminal 34 used by the staff member 72 or to the terminal device 20 used by the administrator 74.

(Step S340)
The control unit 110 determines whether or not a predetermined timing has occurred. For example, the control unit 110 determines that a predetermined timing has occurred every time a predetermined day or time has occurred, such as every week, every day, or every hour, or when a request is received from the service management server 50 (employee 76). If the predetermined timing has occurred (YES), the process proceeds to step S350; if not (NO), the process from step S310 onward is repeated.

(Step S350)
The analysis unit 112 generates a second analysis result based on the related data acquired in step S310 or the first analysis result generated in step S320, and stores the second analysis result in the storage unit 130. For example, like second analysis results 2a to 2h shown in FIG. 11C, second analysis results such as resident patterns, sleep status, staff working hours, and ICT device usage proficiency are generated and stored in the storage unit 130.

(Step S360)
The permission unit 113 determines whether to permit provision of the second analysis results to the device user of the care facility 900. This determination is made based on the rank of the care facility 900 or on the individual usage authority of the care facility 900 for the second analysis results. This rank is assigned by the processing in FIG. 13 , which will be described later. For example, in the case of rank 1, provision of the second analysis results is not permitted, in the case of rank 3, all are permitted, and in the case of rank 2, only some of the multiple second analysis results are permitted. If the permission unit 113 does not permit (NO), the processing returns to step S310; if all or some are permitted (YES), the processing proceeds to step S370.

(Step S370)
The providing unit 114 provides the second analysis result to the device user in accordance with the permission determination. For example, the providing unit 114 transmits the second analysis result to the terminal device 20 used by the manager 74 of the nursing care facility 900. The manager 74 can view the second analysis result to check whether the effect of reducing the workload has reached the target, whether the proficiency level in using ICT devices has reached the target, etc.

(Process for granting usage rights to device users)
(Step S410)
13, the control unit 110 registers a device user in response to an instruction from the service management server 50. When an analysis processing service is first provided by a service provider, the user is given a default usage authority of rank 1. For example, rank 1 is the rank given during the trial period when the analysis service is introduced.

(Step S420)
If the control unit 110 has received a notice of a contract change from the service management server 50 (YES), the control unit 110 proceeds to step S450. For example, if a user of the nursing care facility 90 contracts with the service provider for a more expensive service or for an additional option, the contract is updated.

(Step S430)
If the device user requests the provision of an individual second analysis result or all second analysis results (YES), the control unit 110 proceeds to step S450. For example, a request for the provision of a specific second analysis result is made by the administrator 74 via the terminal device 20.

(Step S440)
If there is a request from the service provider (YES), the control unit 110 proceeds to step S450. For example, an employee 76 of the service provider transmits a request for a rank change or for the granting of access rights to individual second analysis results via the service management server 50. This process is performed, for example, when the service provider wants to provide a new service to the nursing care facility 900 in order to increase sales or to promote the efficiency of the nursing care facility 900's operations.

(Step S450)
The control unit 110 changes the contract information of the device user and changes the usage authority accordingly. That is, the rank is raised from rank 1 to rank 2 or rank 3 depending on the content of the request. Furthermore, the usage authority may be set for each of the multiple second analysis results depending on the content of the request. For example, it may be set so that only a specific second analysis result can be provided depending on the request. The changed usage authority is then stored in the storage unit 130 as usage authority information. Thereafter, the permission unit 113 uses this usage authority information to determine whether or not to permit the provision of the second analysis result.

As such, the information processing device according to this embodiment comprises an acquisition unit that acquires data related to nursing care from equipment used in a nursing care facility; an analysis unit that analyzes the data acquired by the acquisition unit and generates a first analysis result and a second analysis result; a provision unit that provides the first analysis result and the second analysis result generated by the analysis unit to a user of the equipment at the nursing care facility; and a permission unit that permits the second analysis result to be provided to the user, and the provision unit provides the second analysis result generated by the analysis unit to the user. This solves the problem of not being able to demonstrate the long-term effects of introducing equipment, i.e., it is possible to appropriately provide the second analysis result while maintaining the provision of the first analysis result as a basis.

More specifically, the information processing device 10 according to this embodiment initially provides first analysis results to accumulate data while allowing users to experience the effects of some functions, thereby serving as a hook for introducing the device. Then, by providing second analysis results according to permission, other functions can be gradually added and expanded, allowing even users who are not yet proficient in using new devices to gradually become proficient in using them. Furthermore, providing second analysis results makes it possible to demonstrate the long-term effects of introducing the device. Furthermore, the second analysis results provided by the information processing device according to this embodiment are generated using nursing care-related data accumulated for a longer period of time than the first analysis results, or are generated by analyzing the first analysis results. Furthermore, the second analysis results include analysis results regarding the level of proficiency in using the device or the workload of nursing care. In this way, it is possible to demonstrate the long-term effects of introducing the device.

(Modification)
Next, the process of providing the third analysis result in the modified example will be described with reference to Fig. 14 and Fig. 15. Fig. 14 is a flowchart showing the process of providing the third analysis result. Fig. 15 is a table showing the correspondence between data related to nursing care and the third analysis result.

(Step S510)
The acquisition unit 111 acquires care records and care call information. The care records are stored in the storage unit 130. The care call information is a care call signal (0c) or an event (1c) included in an event list stored in the storage unit 130.

(Step S520)
The analysis unit 112 generates a third analysis result and stores it in the storage unit 130. As shown in FIG. 15 , for "3a: Care Record Analysis Result," the analysis unit 112 analyzes the care record to obtain a care record analysis result. For example, the analysis unit 112 analyzes the relationship between the amount of fluid intake before falling asleep and the sleep state of a certain resident 70, the changes in sleep time, food intake, and exercise, or the relationship between medication care and these changes. The analysis unit 112 derives the appropriate amount of fluid intake that will optimize the sleep state, and issues an alert if the amount of change in the changes is significant. "3b: Unlocking the Upper Limit" unlocks the upper limit on the number of rooms corresponding to the care call analysis result (second analysis result 2a). For example, the analysis unit 112 may unlock the initial upper limit of 10 rooms (10 beds) or increase the upper limit to 20 rooms (20 beds).

(Step S530)
The permission unit 113 determines whether to permit provision of the third analysis result to the user of the care facility 900. This determination is made based on the rank of the care facility 900 or the individual usage authority of the care facility 900 for the third analysis result. These ranks or individual usage authorities are granted by the processing of FIG. 13. For example, if the rank is 3, provision of the third analysis result is permitted. If the permission unit 113 permits (YES), the processing proceeds to step S540.

(Step S530)
The providing unit 114 provides the third analysis result to the device user in response to permission. For example, the providing unit 114 transmits the third analysis result to the terminal device 20 used by the manager 74 of the nursing care facility 900. By viewing this, the manager 74 can check changes in the status of the residents, and can check what time periods and for which residents 70 care call events occur most frequently.

In this way, the information processing device 10 according to the modified example can provide the third analysis result, depending on permission, thereby demonstrating the long-term effects of introducing the device.

The information processing device 10 and the information processing system 1 including the same described above are the main components described in explaining the features of the above-described embodiment, but are not limited to the above configuration and can be modified in various ways within the scope of the claims. For example, the information processing system 1 may be composed of the information processing device 10 and a terminal device 20 (display device) equipped with a display unit 23. Furthermore, the processing in the information processing device 10 according to the above-described embodiment may include steps other than those shown in the flowcharts and sequence charts, or may not include some of the steps described above. Furthermore, the order of the steps is not limited to the above-described embodiment. Furthermore, each step may be combined with other steps and executed as a single step, may be executed as part of another step, or may be divided into multiple steps and executed.

Furthermore, the means and methods for performing various processes in the information processing device or information processing system according to the above-described embodiments can be realized by either a dedicated hardware circuit or a programmed computer. The above program may be provided, for example, by a computer-readable recording medium such as a USB memory or a DVD (Digital Versatile Disc)-ROM, or it may be provided online via a network such as the Internet. In this case, the program recorded on the computer-readable recording medium is typically transferred to and stored in a storage unit such as a hard disk. Furthermore, the above program may be provided as standalone application software, or may be incorporated as a function into the software of the device, such as its detection unit.

1 Information processing system 10 Information processing device 110 Control unit 111 Acquisition unit 112 Analysis unit 113 Permission unit 114 Provision unit 120 Communication unit 130 Storage unit 20 Terminal device 210 Control unit 220 Communication unit 230 Display unit 240 Input unit 30 Equipment 31 Detection unit 311 Control unit 312 Communication unit 313 Camera 314 Care call unit 315 Voice input/output unit 316 Pause switch 34 Staff terminal 341 Control unit 342 Wireless communication unit 343 Display unit 344 Input unit 345 Voice input/output unit 50 Service management server 70 Resident 72 Staff 74 Manager 76 Employee

Claims (16)

an acquisition unit that acquires data related to nursing care obtained from devices used in a nursing care facility where a resident resides and where care is provided by staff to the resident ;
an analysis unit that analyzes the data acquired by the acquisition unit and generates a first analysis result and a second analysis result;
a providing unit that provides the first analysis result and the second analysis result generated by the analysis unit to a user of the device;
a permission unit that permits the second analysis result to be provided to a user of the device,
the providing unit provides the second analysis result permitted by the permitting unit to the user;
The device used in the nursing care facility includes a detection unit that detects the behavior of the resident and a staff terminal carried by the staff,
The nursing care data includes data on the behavior and condition of the resident and data on the behavior of the staff,
the first analysis result includes a determination result of an event related to the resident and a record of the staff member's operation on the staff terminal in response to the event;
The information processing device , wherein the second analysis result includes an analysis result regarding the staff member's proficiency in using the equipment . The information processing device according to claim 1 , wherein the second analysis result includes a comparison result of the proficiency level at the nursing care facility with an average proficiency level at a plurality of nursing care facilities. the second analysis result is a plurality of results, and the permission unit determines permission for each of the second analysis results;
The information processing device according to claim 1 , wherein the providing unit provides the second analysis result, which is permitted by the permitting unit, to the user. The information processing device according to claim 1 , wherein the permission unit determines permission based on contract information of the user, a request from the user, or permission from a service provider that provides a service related to the analysis. 5. The information processing device according to claim 1, wherein the analysis unit generates the second analysis result by analyzing the data accumulated for a predetermined period or the first analysis result accumulated for a predetermined period . The information processing apparatus according to claim 1 , wherein the analysis unit generates the second analysis result using the data that has been accumulated for a longer period of time than the first analysis result. The data includes care records or care call information at the nursing home;
The analysis unit analyzes the care record or the care call to generate a third analysis result;
the permission unit permits the third analysis result to be provided to the user;
The information processing device according to claim 1 , wherein the providing unit provides the permitted third analysis result to the user. An information processing device according to any one of claims 1 to 7;
and a display device having a display unit that displays the first and second analysis results. A computer-implemented method for providing analysis results, comprising:
A step (a) of acquiring data related to nursing care obtained from equipment used in a nursing care facility where a resident resides and where care is provided by staff to the resident ;
(b) analyzing the data acquired in the step (a) to generate a first analysis result and a second analysis result;
(c) providing the first analysis result generated in step (b) to a user of the device at the nursing care facility;
(d) allowing the second analysis result to be provided to the user;
and (e) providing the second analysis result approved in the step (d) to the user,
The device used in the nursing care facility includes a detection unit that detects the behavior of the resident and a staff terminal carried by the staff,
The nursing care data includes data on the behavior and condition of the resident and data on the behavior of the staff,
the first analysis result includes a determination result of an event related to the resident and a record of the staff member's operation on the staff terminal in response to the event;
The second analysis result includes an analysis result regarding the staff member's proficiency in using the device.
A method for providing analysis results that executes processing. The analysis result providing method according to claim 9 , wherein the second analysis result includes a comparison result of the proficiency level at the nursing care facility with an average proficiency level at a plurality of nursing care facilities. the second analysis result is a plurality of results, and in the step (d), permission is determined for each of the second analysis results;
11. The analysis result providing method according to claim 9, wherein in the step (e), the second analysis result permitted in the step (d) is provided to the user. 12. The analysis result providing method according to claim 9, wherein in step (d), permission is determined based on contract information of the user, a request of the user, or permission of a service provider that provides a service related to the analysis. 13. The analysis result providing method according to claim 9, wherein in the step (b), the second analysis result is generated by analyzing the data accumulated for a predetermined period or the first analysis result accumulated for a predetermined period . 14. The analysis result providing method according to claim 9, wherein in step (b), the second analysis result is generated using the data that has been accumulated for a longer period of time than the first analysis result. The data includes care records or care call information at the nursing home;
In the step (b), the care record or the care call is analyzed to generate a third analysis result;
In the step (d), the third analysis result is permitted to be provided to the user;
15. The analysis result providing method according to claim 9, wherein in the step (e), the permitted third analysis result is provided to the user. A control program for causing a computer to execute the analysis result providing method described in any one of claims 9 to 15.