JP7788339B2 - Information processing device, information processing method, and information processing program - Google Patents

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

In recent years, technologies for distributing user-created video content over the Internet have become known. One such technology is known as tipping, which allows users who have viewed the video content to offer gifts such as money or goods to the distributing user (see, for example, Patent Document 1).

Japanese Patent Application Laid-Open No. 2022-11069

However, with conventional technology, there are cases where users are provided with items they do not need, and there is room for improvement in providing better service to users.

This application has been made in light of the above, and aims to provide an information processing device, information processing method, and information processing program that can provide better services.

The information processing device according to the present application includes a reception unit and a determination unit. The reception unit receives a gift request from a viewing user who is watching video content while the broadcaster is broadcasting the video content, to gift the broadcaster the right to receive an item. The determination unit determines, based on an instruction from the broadcaster, whether to exercise the right to receive the item in the gift request or transfer it to another user.

According to one aspect of the embodiment, it is possible to provide better services.

FIG. 1 is a diagram showing a process executed by an information processing apparatus according to an embodiment. FIG. 2 is a diagram illustrating an example of the configuration of an information processing system according to the embodiment. FIG. 3 is a diagram illustrating an example of the configuration of an information processing apparatus according to the embodiment. FIG. 4 is a diagram illustrating an example of user information. FIG. 5 is a diagram showing an example of content information. FIG. 6 is a diagram showing an example of gift information. FIG. 7 is a flowchart showing the procedure of information processing executed by the information processing apparatus according to the embodiment. FIG. 8 is a diagram illustrating an example of a hardware configuration.

Below, detailed explanations will be given of the information processing device, information processing method, and information processing program (hereinafter referred to as "embodiments") according to the present application, with reference to the drawings. Note that the information processing device, information processing method, and information processing program according to the present application are not limited to these embodiments. Furthermore, identical components in the following embodiments will be designated by the same reference numerals, and duplicate explanations will be omitted.

(Embodiment)
First, a process executed by an information processing device according to an embodiment will be described with reference to Fig. 1. Fig. 1 is a diagram showing a process executed by the information processing device according to an embodiment. Fig. 1 also shows an example of the operation of an information processing system S including an information processing device 1 according to an embodiment. As shown in Fig. 1, the information processing system S according to an embodiment includes the information processing device 1, a distributor terminal 50, a viewer terminal 100, and a transfer destination terminal 200.

Note that while Figure 1 shows an example in which the information processing device 1 is responsible for managing the distribution of video content, a separate server device dedicated to managing the distribution of video content may also be provided.

In the information processing system S shown in Figure 1, while a broadcasting user is broadcasting video content, a viewing user who is watching the video content can gift the broadcasting user the right to receive an item, and if this right is no longer needed, the viewing user can transfer it to another user (transferee user).

Specifically, as shown in FIG. 1, in the information processing system S according to the embodiment, first, the distributor terminal 50 registers video content created by the distributor user in the information processing device 1 through the distributor user's operation (step S1).

Next, the information processing device 1 distributes the registered video content in response to a distribution request from the viewer terminal 100 (step S2).

Next, while the video content is being distributed, the information processing device 1 accepts a gift request from a viewing user who is watching the video content to gift the distributor user the right to receive an item (step S3). The gift request includes information such as the name of the item, the quantity (price), and the period during which it can be received. Furthermore, the right to receive an item is not limited to the right to receive an item free of charge, but may also be the right to receive an item for a fee (for example, a price discounted from the list price). Furthermore, the right to receive an item may be, for example, the right to select an item of a predetermined value from a list of items, such as in a gift catalog.

Next, the information processing device 1 notifies the broadcaster terminal 50 that it has accepted the gift request (step S4). The information processing device 1 notifies the broadcaster terminal 50 of information such as the name of the item, the quantity (price), and the period during which it can be received. The information processing device 1 may notify the broadcaster terminal 50 each time it accepts a gift request, or may notify the broadcaster terminal 50 all at once after the distribution of the video content has ended.

Next, the broadcaster terminal 50 receives from the broadcaster user a processing instruction for the gift request (step S5). Specifically, the broadcaster terminal 50 receives a processing instruction as to whether to exercise the right to receive the item or transfer it to another user. Figure 1 shows the case where an instruction to transfer (transfer instruction) has been received.

Next, the information processing device 1 determines what to do with the receiving right based on the broadcasting user's instructions (step S6). Specifically, the information processing device 1 determines whether to exercise the receiving right or transfer it to another user. In FIG. 1, the information processing device 1 determines to transfer the receiving right because the broadcasting user has instructed it to do so.

Next, the information processing device 1 accepts a request to transfer the receiving rights from the transferee terminal 200 (step S7). Next, the information processing device 1 transfers the receiving rights to the transferee user who handles the transferee terminal 200 (step S8). Note that the distributor user can freely set whether the transfer is free of charge or for a fee, and if for a fee, the transfer amount.

Furthermore, while Figure 1 shows an example in which the user who accepts the transfer request for the right to receive is determined as the transferee user, for example, the information processing device 1 may automatically determine the transferee user. This point will be described in more detail later.

In addition, the information processing device 1 may, for example, list the receiving rights on a shopping site or an auction site as a process for transferring the receiving rights.

In addition, while Figure 1 shows an example in which the information processing device 1 accepts a gift request and then accepts a processing instruction for the gift request, it may also accept a processing instruction for the gift request in advance. For example, the information processing device 1 accepts in advance a processing instruction from the broadcaster terminal 50 to exercise rights for a specific item (which may be an item in a specific category) and transfer all other items. Furthermore, when multiple rights to receive the same item are given, the information processing device 1 accepts a processing instruction to exercise only one right to receive and transfer the other rights to receive.

In this way, with the information processing device 1 according to the embodiment, if an item that the broadcasting user does not need is provided as a gift, the broadcasting user can transfer the right to receive it and exercise the right (receive the item) only for the item that they need. In other words, with the information processing device 1 according to the embodiment, better services can be provided to users such as broadcasting users.

Next, an example configuration of an information processing system S according to an embodiment will be described using FIG. 2. FIG. 2 is a block diagram showing an example configuration of an information processing system S according to an embodiment. As shown in FIG. 2, in the information processing system S according to an embodiment, an information processing device 1, multiple broadcaster terminals 50, multiple viewer terminals 100, and multiple transferee terminals 200 are connected to a network N by wire or wirelessly. The network N is, for example, the Internet, a WAN (Wide Area Network), a LAN (Local Area Network), or the like.

The information processing device 1 is a server device that executes the information processing method according to the embodiment. While the broadcaster is broadcasting video content, the information processing device 1 accepts a gift request from a viewing user who is watching the video content to gift the broadcaster the right to receive an item, and determines whether to exercise the right to receive the item in the gift request or transfer it to another user based on the broadcaster's instructions.

In addition, the information processing device 1 is an information processing device that works in conjunction with multiple broadcaster terminals 50, multiple viewer terminals 100, and multiple transferee terminals 200, and provides each broadcaster terminal 50, each viewer terminal 100, and each transferee terminal 200 with API (Application Programming Interface) services for various applications (hereinafter, "apps"), etc., and various data, and is realized by a server device, cloud system, etc.

In addition, the information processing device 1 may be an information processing device that provides some kind of web service online to each broadcaster terminal 50, each viewer terminal 100, and each transferee terminal 200. For example, the information processing device 1 may provide the following web services: internet connection, search service, SNS (Social Networking Service), electronic commerce (EC), electronic payment, online games, online banking, online trading, accommodation and ticket reservations, video and music distribution, news, maps, route search, route guidance, line information, operation information, weather forecasts, etc. In practice, the information processing device 1 may work in conjunction with various servers that provide the above-mentioned web services, and may act as an intermediary for the web services or be responsible for processing the web services.

The broadcaster terminal 50 is a terminal device owned by the broadcasting user. The broadcaster terminal 50 can be any type of terminal device, such as a smartphone, desktop PC, notebook PC, or tablet PC. The broadcaster terminal 50 transmits various information to the information processing device 1, etc., and receives information provided by the information processing device 1, etc.

The viewer terminal 100 is a terminal device carried by a viewing user. The viewer terminal 100 can be any type of terminal device, such as a smartphone, desktop PC, notebook PC, or tablet PC. The viewer terminal 100 transmits various types of information to the information processing device 1, etc., and receives information provided by the information processing device 1, etc.

The transferee terminal 200 is a terminal device owned by the transferee user. The transferee terminal 200 can be any type of terminal device, such as a smartphone, desktop PC, notebook PC, or tablet PC. The transferee terminal 200 sends various information to the information processing device 1, etc., and receives information provided by the information processing device 1, etc.

Next, an example configuration of the information processing device 1 will be described with reference to Figure 3.

Figure 3 is a diagram showing an example configuration of an information processing device 1 according to an embodiment. As shown in Figure 3, the information processing device 1 has a communication unit 2, a control unit 3, and a memory unit 4. The control unit 3 includes a distribution unit 31, a reception unit 32, a determination unit 33, a rights exercise unit 34, and a transfer processing unit 35. The memory unit 4 stores user information 41, content information 42, and gift information 43.

The communication unit 2 is realized, for example, by a network interface card (NIC). The communication unit 2 is connected to the network via a wired or wireless connection.

The control unit 3 is a controller, and is realized by a processor such as a CPU (Central Processing Unit) or MPU (Micro Processing Unit) executing various programs (equivalent to examples of information processing programs) stored in a storage device within the information processing device 1 using RAM or the like as a working area. The control unit 3 may also be a controller, and may be realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit), FPGA (Field Programmable Gate Array), or GPGPU (General Purpose Graphics Processing Unit).

The storage unit 4 is realized, for example, by a semiconductor memory element such as RAM (Random Access Memory) or flash memory, or by a storage device such as a hard disk or optical disk.

User information 41 is information about users (broadcasting users, viewing users, and transferee users). Figure 4 shows an example of user information 41. As shown in Figure 4, user information 41 includes items such as "user ID" and "attribute information."

"User ID" is identification information that identifies a user. "Attribute information" is information about the user's attributes, including psychographic attributes, demographic attributes, etc.

Content information 42 is information about video content registered by a distribution user. Figure 5 shows an example of content information 42. As shown in Figure 5, content information 42 includes items such as "content ID," "distributor," and "video data."

"Content ID" is identification information that identifies the video content. "Distributor" is information that identifies the broadcasting user, and a user ID is entered. "Video data" is video data in the video content, and is data that indicates the video being viewed by the viewing user.

Gift information 43 is information regarding the right to receive an item given by a viewing user to a broadcasting user. Figure 6 is a diagram showing an example of gift information 43. As shown in Figure 6, gift information 43 includes items such as "gift ID," "content ID," "viewer," and "gift information."

"Gift ID" is identification information that identifies the right to receive an item. "Content ID" is identification information that identifies the video content for which a gift request has been received. "Viewer" is the viewing user who is watching the video content and has made the gift request. A user ID is entered for "viewer." "Gift information" is information about the item, including the name of the item, quantity (amount), and the period during which it can be received.

Next, we will explain each function of the control unit 3 of the information processing device 1 (distribution unit 31, reception unit 32, determination unit 33, rights exercise unit 34, and transfer processing unit 35).

The distribution unit 31 performs processing related to the distribution of video content. Specifically, the distribution unit 31 stores (registers) the video content received by the reception unit 32 from the distributor terminal 50 in the content information 42.

The distribution unit 31 also provides a list of registered video content to the viewer terminal 100 based on the content information 42. The distribution unit 31 distributes video content selected by the viewing user from the list of video content via the viewer terminal 100 based on the viewing request accepted by the acceptance unit 32.

The reception unit 32 receives various information and requests. For example, the reception unit 32 receives registration of video content from the distributor terminal 50. The reception unit 32 also receives requests to view video content from the viewer terminal 100 and notifies the distribution unit 31.

In addition, while the video content is being distributed, the reception unit 32 receives a gift request from a viewing user who is watching the video content to gift the distribution user the right to receive an item. In addition, the reception unit 32 receives a request to transfer the right to receive from the transferee terminal 200.

The reception unit 32 also receives processing instructions for the receiving right from the broadcaster terminal 50. The processing instructions are, for example, instructions on whether to exercise or transfer the receiving right.

The decision unit 33 decides whether to exercise the receiving right or transfer it to another user based on the instructions of the distribution user. Specifically, the decision unit 33 decides whether to exercise the receiving right or transfer it to another user based on the processing instructions received by the reception unit 32.

For example, when the decision unit 33 receives an instruction to exercise the right to receive, it decides to exercise the right to receive and notifies the right exercising unit 34. Furthermore, when the decision unit 33 receives an instruction to transfer the right to receive, it decides to transfer the right to receive and notifies the transfer processing unit 35.

The right exercising unit 34 exercises the right to receive when the decision unit 33 decides to exercise the right to receive. In other words, the right exercising unit 34 performs processing so that the delivery user receives the item. Specifically, the right exercising unit 34 makes delivery arrangements to deliver the item for which the right to receive has been exercised to the delivery user.

Furthermore, if the receiving right is a catalog gift, the rights exercising unit 34 arranges for delivery of the item selected by the distribution user from the catalog within a set amount.Furthermore, if the receiving right is a purchasing right to purchase an item for a specified item price, the rights exercising unit 34 requests payment of the item price from the distribution user and arranges for delivery after payment is completed.

When the decision unit 33 decides to transfer the receiving rights, the transfer processing unit 35 performs the transfer process for the receiving rights. For example, the transfer processing unit 35 puts the receiving rights to be transferred up for sale on an e-commerce service. The price at this time may be set arbitrarily by the distribution user, or may be set automatically based on the price of an identical item already up for sale.

The transfer processing unit 35 may also determine another user designated by the distribution user as the transferee of the receiving rights. The transfer processing unit 35 may also automatically determine the transferee based on the user information of the other user.

For example, the transfer processing unit 35 determines the transfer recipient based on behavioral information of other users on the network. Specifically, the transfer processing unit 35 may score the necessity of the item related to the right to receive based on search history in shopping services, auction services, etc., and determine the transfer recipient based on this score.

Furthermore, if the right to receive is the right to purchase as described above, the transfer processing unit 35 transfers the right by adding a specified amount to the specified item price as described above. In this case, the transfer processing unit 35 transfers the item price to the seller of the item and the specified amount added to the delivery user.

The price of the item may also include, for example, the sales amount to be remitted to the seller of the item and a markup amount to be sent to the viewing user. In such a case, when the purchase right is exercised (or when the right is exercised by the right exercising unit 34), the transfer processing unit 35 sends the sales amount to the seller of the item and the markup amount to the viewing user.

In addition, if a receiving period is set for the receiving right and the transfer recipient is not decided by the last day of that period, the transfer processing unit 35 requests the broadcasting user to choose between exercising the receiving right or relinquishing the receiving right. The receiving period may be set by the viewing user who made the gift request, or by the broadcasting user. In addition, if the item is a food item, the receiving period may be the period until the expiration date.

Next, the information processing procedure executed by the information processing device 1 according to the embodiment will be described using FIG. 7. FIG. 7 is a flowchart showing the information processing procedure executed by the information processing device 1 according to the embodiment.

As shown in FIG. 7, the control unit 3 accepts registration of video content from the distributor terminal 50 (step S101).

Next, the control unit 3 distributes the video content to the viewer terminal 100 (step S102).

Next, the control unit 3 accepts a gift request from a viewing user who is watching the video content to the distribution user (step S103).

Next, the control unit 3 determines whether to exercise the right to receive the item in the gift request based on the broadcast user's instructions (step S104). If the control unit 3 determines that the right to receive should be exercised (step S104: Yes), it exercises the right to receive (step S105).

Next, the control unit 3 arranges for the item covered by the exercised right of delivery to the distribution user (step S106), and then ends the process.

On the other hand, if the control unit 3 determines in step S104 not to exercise the right (step S104: No), that is, if it decides to transfer the right to receive to another user, it determines the user to whom the right will be transferred (step S107) and proceeds to step S105.

〔others〕
Furthermore, among the processes described in the above embodiments, some of the processes described as being performed automatically can also be performed manually. Alternatively, all or some of the processes described as being performed manually can be performed automatically using known methods. In addition, the information including the processing procedures, specific names, various data, and parameters shown in the above documents and drawings can be changed as desired unless otherwise specified. For example, the various information shown in each drawing is not limited to the information shown in the drawings.

Furthermore, the components of each device shown in the figure are functional concepts and do not necessarily have to be physically configured as shown. In other words, the specific form of distribution and integration of each device is not limited to that shown, and all or part of them can be functionally or physically distributed and integrated in any unit depending on various loads, usage conditions, etc.

For example, part or all of the memory unit 4 shown in FIG. 3 may be stored in a storage server or the like, rather than being stored in each device. In this case, each device obtains various information by accessing the storage server.

[Hardware configuration]
The information processing device 1 according to the embodiment described above is realized by, for example, a computer 1000 configured as shown in Fig. 8. Fig. 8 is a diagram showing an example of a hardware configuration. The computer 1000 is connected to an output device 1010 and an input device 1020, and has a configuration in which a calculation device 1030, a primary storage device 1040, a secondary storage device 1050, an output IF (Interface) 1060, an input IF 1070, and a network IF 1080 are connected via a bus 1090.

The arithmetic device 1030 operates based on programs stored in the primary storage device 1040 and secondary storage device 1050, and programs read from the input device 1020, and executes various processes. The primary storage device 1040 is a memory device, such as RAM, that temporarily stores data used by the arithmetic device 1030 for various calculations. The secondary storage device 1050 is a storage device in which data used by the arithmetic device 1030 for various calculations and various databases are registered, and is realized by a ROM (Read Only Memory), HDD (Hard Disk Drive), flash memory, etc.

The output IF 1060 is an interface for transmitting information to be output to an output device 1010, such as a monitor or printer, which outputs various types of information. It is implemented, for example, by a connector conforming to a standard such as USB (Universal Serial Bus), DVI (Digital Visual Interface), or HDMI (High Definition Multimedia Interface). The input IF 1070 is an interface for receiving information from various input devices 1020, such as a mouse, keyboard, and scanner, and is implemented, for example, by USB.

The input device 1020 may be a device that reads information from optical recording media such as a CD (Compact Disc), DVD (Digital Versatile Disc), or PD (Phase Change Rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. The input device 1020 may also be an external storage medium such as a USB memory.

Network IF 1080 receives data from other devices via network N and sends it to the computing device 1030, and also transmits data generated by the computing device 1030 to other devices via network N.

The arithmetic unit 1030 controls the output device 1010 and the input device 1020 via the output IF 1060 and the input IF 1070. For example, the arithmetic unit 1030 loads a program from the input device 1020 or the secondary storage device 1050 onto the primary storage device 1040 and executes the loaded program.

For example, when the computer 1000 functions as the information processing device 1, the arithmetic unit 1030 of the computer 1000 realizes the functions of the control unit 3 by executing a program loaded onto the primary storage device 1040.

〔effect〕
As described above, the information processing device 1 according to the embodiment includes a receiving unit 32 and a determining unit 33. The receiving unit 32 receives a gift request from a viewing user who is watching video content while the broadcasting user is broadcasting video content, to gift the broadcasting user the right to receive an item. The determining unit 33 determines whether to exercise the right to receive in the gift request or transfer it to another user, based on instructions from the broadcasting user. This configuration makes it possible to provide better services to users.

The above describes in detail some of the embodiments of the present application based on the drawings, but these are merely examples, and the present invention can be implemented in other forms that incorporate various modifications and improvements based on the knowledge of those skilled in the art, including the aspects described in the Disclosure of the Invention section.

〔others〕
Furthermore, among the processes described in the above embodiments, all or part of the processes described as being performed automatically can be performed manually, or all or part of the processes described as being performed manually can be performed automatically using known methods. In addition, the information including the processing procedures, specific names, various data, and parameters shown in the above documents and drawings can be changed as desired unless otherwise specified. For example, the various information shown in each drawing is not limited to the information shown in the drawings.

Furthermore, the components of each device shown in the figure are functional concepts and do not necessarily have to be physically configured as shown. In other words, the specific form of distribution and integration of each device is not limited to that shown, and all or part of them can be functionally or physically distributed and integrated in any unit depending on various loads, usage conditions, etc.

Furthermore, the processes described in the above embodiments can be combined as appropriate to the extent that the processing content is not contradictory.

Furthermore, the above-mentioned "section, module, unit" can be interpreted as "means" or "circuit." For example, the control unit 3 can be interpreted as control means or control circuit.

REFERENCE SIGNS LIST 1 Information processing device 2 Communication unit 3 Control unit 4 Storage unit 31 Distribution unit 32 Reception unit 33 Determination unit 34 Rights exercise unit 35 Transfer processing unit 41 User information 42 Content information 43 Gift information 50 Distributor terminal 100 Viewer terminal 200 Transferee terminal S Information processing system

Claims (9)

a receiving unit that receives a gift request from a viewing user who is viewing video content while the video content is being distributed by the distributor user to gift the distributor user a right to receive an item;
A decision unit that decides whether to exercise the right to receive the gift in the gift request or transfer it to another user based on an instruction from the broadcast user;
a transfer processing unit that performs a transfer process to transfer the right to receive to another user when the determination unit determines to transfer the right to receive;
Equipped with
The transfer processing unit:
an information processing device that scores the necessity of the item related to the right to receive based on the search history of the other user in a shopping service or an auction service, and determines another user to whom the right to receive will be transferred based on the necessity score . The information processing device according to claim 1 , further comprising: a right exercising unit that exercises the right to receive when the decision unit decides to exercise the right to receive. The transfer processing unit:
The information processing device according to claim 1 , wherein the receiving right is put up for sale on an electronic commerce service. The right to receive is:
A purchase right to purchase the item at a predetermined price,
The transfer processing unit:
The information processing device according to claim 1 , wherein the purchase right is transferred to the other user for an amount equal to the price of the item plus a predetermined amount. The transfer processing unit:
The information processing device according to claim 4 , wherein the price of the item is remitted to a seller of the item, and the predetermined amount added on top of the price is remitted to the distribution user. The price of the goods is
The information processing device according to claim 4 , wherein the sales amount is a sales amount to be transferred to the seller of the item, and a markup amount is transmitted to the viewing user. The right to receive is:
A period during which the item can be received is set,
The transfer processing unit:
The information processing device according to claim 1 , wherein if a transferee is not decided within the period in which the right to receive is available, the broadcasting user is requested to select either exercising the right to receive or abandoning the right to receive. 1. A computer-implemented information processing method, comprising:
a receiving step of receiving a gift request from a viewing user who is viewing video content while the video content is being distributed by the distributor user, to gift the distributor user the right to receive an item;
a decision step for deciding whether to exercise the right to receive in the gift request or to transfer it to another user based on an instruction from the distribution user; and a transfer processing step for performing a transfer process to transfer the right to receive to another user when it is decided to transfer the right to receive in the decision step.
Including,
The transfer processing step includes:
An information processing method characterized by scoring the necessity of the item related to the right to receive based on the search history of the other user in a shopping service or an auction service, and determining the other user to whom the right to receive will be transferred based on the necessity score . a receiving step of receiving a gift request from a viewing user who is viewing video content to a distributor user while the distributor user is distributing the video content, to gift the distributor user the right to receive an item;
A decision procedure for determining whether to exercise the right to receive in the gift request or transfer it to another user based on an instruction from the distribution user; and a transfer processing procedure for performing a transfer process for transferring the right to receive to another user when it is determined in the decision procedure that the right to receive is to be transferred.
on the computer,
The transfer process procedure is as follows:
An information processing program characterized by scoring the necessity of the item related to the right to receive based on the search history of the other user in a shopping service or an auction service, and determining the other user to whom the right to receive will be transferred based on the necessity score .