JP7831743B2 - Methods for diagnosing organizations suitable for innovation creation - Google Patents

Description

Application of Article 30, Paragraph 2 of the Patent Act September 14, 2021 Persol Innovation Co., Ltd. published a method for diagnosing an organization suitable for innovation creation related to the present invention on Persol Innovation Co., Ltd.'s press release website on "PR Times". December 22, 2021 Persol Innovation Co., Ltd. published a method for diagnosing an organization suitable for innovation creation related to the present invention on the "TOMORUBA" website operated by Persol Innovation Co., Ltd.

This invention relates to a diagnostic method for organizations suitable for innovation creation.

Traditionally, techniques for diagnosing organizations such as companies based on predetermined criteria have been known.

For example, Patent Document 1 discloses a technology that provides a method for appropriately diagnosing complex cases by dividing them into indicators, approaches, and other elements, setting up questionnaire items, and analyzing them.

Patent No. 6783997

However, while the technology disclosed in Patent Document 1 provides organizational diagnostics for complex cases based on questions regarding the organization's desired state and goals, the mechanisms and measures to achieve them, and the elements that lead to the success of initiatives and measures, it is difficult to appropriately diagnose whether an organization possesses the foundation for successful open innovation based solely on the information presented in Patent Document 1.

Therefore, the present invention aims to provide a method for appropriately diagnosing whether an organization possesses the conditions necessary to foster open innovation.

One aspect of the present invention relates to a method for diagnosing the state of an organization that fosters innovation, characterized in that a server terminal transmits question data to a user terminal, receives response data to the question data from the user terminal, analyzes the response data and association data, transmits analysis data based on the analysis results to the user terminal, and the analysis data includes evaluations of multiple major items related to indicators necessary for diagnosing whether the organization is suitable for fostering innovation, each of the multiple major items is associated with one or more sub-items for evaluating the indicators, the question data is set in association with each of the sub-items, and the association data links the major items, the sub-items and the question data.

According to this invention, it is possible to provide a method for appropriately diagnosing whether an organization possesses the conditions necessary to foster open innovation.

This is a block diagram showing a diagnostic system according to the first embodiment of the present invention. Figure 1 is a functional block diagram showing the server terminal 100. Figure 1 is a functional block diagram showing the user terminal 200. This figure shows an example of user data stored in server 100. This figure shows an example of diagnostic data stored in server 100. This figure shows an example of association data stored in server 100. This figure shows another example of association data stored in server 100. This figure shows yet another example of association data stored in server 100. This figure shows yet another example of association data stored in server 100. This figure shows yet another example of association data stored in server 100. This is an example of a flowchart relating to a diagnostic method according to the first embodiment of the present invention. This is an example of analytical data sent to the user's terminal. This is another example of analytical data sent to the user's terminal.

The embodiments of the present invention will be described below with reference to the drawings. The embodiments described below are not intended to unduly limit the scope of the claims of this disclosure. Furthermore, not all components shown in the embodiments are necessarily essential components of this disclosure.

(Embodiment 1)
<Structure>
Figure 1 is a block diagram showing a diagnostic system according to the first embodiment of the present invention. This system 1 consists of user terminals 200A and 200B for employees of companies, etc., who wish to have their organization diagnosed as having a foundation for creating innovation, including open innovation, and a server terminal 100 that analyzes and diagnoses whether the organization has a foundation for creating innovation based on information acquired from user terminals 200A and 200B.

The server terminal 100 and user terminals 200A and 200B are connected via a network (NW). The network (NW) consists of the Internet, intranet, wireless LAN (Local Area Network), WAN (Wide Area Network), etc.

The server terminal 100 is operated by a service provider offering organizational diagnostic services related to innovation creation. It manages user data, performs diagnostics related to innovation creation based on data acquired from users, and presents the diagnostic results to users. For example, it may be a general-purpose computer such as a workstation or personal computer, or it may be logically implemented through cloud computing. In this embodiment, for the sake of explanation, one server terminal is used as an example, but it is not limited to this, and multiple terminals may be used.

User terminals 200A and 200B are information processing devices owned by corporate users who wish to have their environment for fostering innovation assessed, and who utilize the services provided by server terminal 100, as well as their employees. These devices may include, for example, personal computers or tablet terminals, but may also consist of smartphones, mobile phones, PDAs, etc.

In this embodiment, System 1 is described as comprising a server terminal 100 and user terminals 200A and 200B, with each user performing operations on the server terminal 100 using user terminals 200A and 200B. However, the server terminal 100 may be configured standalone and have its own user-operation capabilities. For the sake of clarity, user terminals 200A and 200B will be collectively referred to as "user terminal 200" in the following description.

Figure 2 is a functional block diagram of the server terminal 100 shown in Figure 1. The server terminal 100 comprises a communication unit 110, a storage unit 120, and a control unit 130.

The communication unit 110 is a communication interface for communicating with the user terminal 200 via the network NW, and communication is performed using a communication protocol such as TCP/IP (Transmission Control Protocol/Internet Protocol).

The memory unit 120 stores programs, input data, and other data for executing various control processes and functions within the control unit 130. It consists of RAM (Random Access Memory), ROM (Read Only Memory), etc. The memory unit 120 also includes a user data storage unit 121 for storing various user-related data, and a diagnostic data storage unit 122 for storing various data related to organizational diagnostics for innovation creation. Furthermore, the memory unit 120 can temporarily store data obtained through communication with the user terminal 200. A database (not shown) containing various data may be constructed outside of the memory unit 120 or the server terminal 100.

The control unit 130 controls the overall operation of the server terminal 100 by executing programs stored in the memory unit 120, and is composed of a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), etc. The functions of the control unit 130 include an instruction receiving unit 131 that receives input from the user terminal 200 or user terminal 300, a user data management unit 132 that refers to and processes various user-related data, and a data analysis unit 133 that refers to various user-related data and analyzes the data for diagnostic purposes. The instruction receiving unit 131, user data management unit 132, user data management unit 133, and matching processing unit 134 are activated by programs stored in the memory unit 120 and executed by the server terminal 100, which is a computer (electronic calculator).

The instruction receiving unit 131 receives instructions from the user terminal 200 via the communication unit 110 when a user or a user-like user performs a predetermined input (such as clicking, tapping, swiping, entering keywords, or pressing icons) through a user interface such as a screen displayed on the user terminal 200 via a web browser or application, provided by the server terminal 100.

The user data management unit 132 manages and processes various user-related data (e.g., user ID, basic user information, career information, qualification information, desired conditions information, and activity information, etc.).

The data analysis unit 133 performs an organizational diagnosis related to innovation creation based on the answer data to the questions obtained from the user terminal 200, and provides the diagnosis results to the user terminal 200.

Figure 3 is a functional block diagram showing the user terminal 200 of Figure 1. The user terminal 200 comprises a communication unit 210, a display and operation unit 220, a storage unit 230, and a control unit 240.

The communication unit 210 is a communication interface for communicating with the server terminal 100 via the network NW, and communication is performed using a communication protocol such as TCP/IP.

The display operation unit 220 is a user interface used to display text, images, etc., in response to user input and data from the control unit 240. If the user terminal 200 is a personal computer, it consists of a display and a keyboard or mouse; if the user terminal 200 is a smartphone or tablet, it consists of a touch panel, etc. This display operation unit 220 is activated by a control program stored in the storage unit 230 and executed by the user terminal 200, which is a computer (electronic calculator). Through the display operation unit, the user can perform actions such as pressing keys on the keyboard, moving the cursor with a mouse, or tapping, swiping, and pinching on a touch panel in response to the provided aptitude test.

The memory unit 230 stores programs for executing various control processes and functions within the control unit 240, input data, etc., and is composed of RAM, ROM, etc. The memory unit 230 also temporarily stores communication content with the server terminal 100.

The control unit 240 controls the overall operation of the user terminal 200 by executing programs stored in the memory unit 230, and is composed of a CPU, GPU, etc.

Furthermore, the server terminal 100 may be configured to include display and operation functions, in which case the user terminal 200 may not be included.

Figure 4 shows an example of user data stored in server 100.

The user data 1000 shown in Figure 4 stores various data related to the user. For the sake of explanation, Figure 4 shows an example of one user (a user identified by user ID "10001"), but it can store information for multiple users. Here, "user" includes, but is not limited to, the person in charge or an employee of a company or other organization that wishes to receive an organizational diagnosis related to innovation creation. Various data related to the user can be stored, such as basic user information (company name, address, contact information such as email address, industry, number of employees, etc.) and employee information (employee ID, name, gender, age, affiliated organization, occupation, position, etc.).

Figure 5 shows an example of diagnostic data stored in server 100.

The diagnostic data 2000 shown in Figure 5 stores various data related to organizational diagnosis concerning innovation creation. As various data related to the diagnosis, for example, it can store question data related to questions requested from users to perform organizational diagnosis concerning innovation creation, response data related to users' answers to the questions (including the respondent's user ID, employee ID, etc.), statistical data such as the average score of each item that serves as a criterion for performing organizational diagnosis corresponding to the questions, generated based on responses from multiple employees of the same company (including the respondent's user ID, employee ID, etc.), analysis data related to analysis results provided to the user, including evaluations of each item for performing organizational diagnosis, and association data referenced to link major items, minor items, and questions for performing organizational diagnosis.

Figures 6 to 10 show examples of association data stored in server 100.

First, as shown in the "Major Categories" section of Figures 6 through 10, the evaluation items for conducting an organizational diagnosis to determine whether a company has the environment to create open innovation include major categories such as: "Consistency between corporate strategy and open innovation strategy and/or new business strategy / Clarification of open innovation," "Clarification of the direction of open innovation activities," "Organization of systems and processes for creating and conducting open innovation," "Clarification of criteria for commercialization / collaboration partners," and "Appropriate communication and sourcing regarding innovation activities."

As shown in Figure 6, the sub-items corresponding to the major item "Consistency between corporate strategy and open innovation strategy and/or new business strategy / Clarification of open innovation" include items such as "Corporate strategy is clearly stated," "Corporate strategy and new business strategy are linked," "Top management communicates the importance of innovation, and it is understood within the company," "Closed innovation and open innovation areas are clearly separated," and "Innovation management is being promoted." Furthermore, the questions corresponding to the sub-item "Corporate strategy is clearly stated" are "Questions regarding corporate strategy," the questions corresponding to the sub-item "Corporate strategy and new business strategy are linked" are "Questions regarding the consistency between corporate strategy and new business strategy," the questions corresponding to the sub-item "Top management communicates the importance of innovation, and it is understood within the company" are "Questions regarding the corporate culture of innovation activities," and the questions corresponding to the sub-items "Closed innovation and open innovation areas are clearly separated" and "Innovation management is being promoted" are "Questions regarding innovation strategy."

Here are some examples of questions related to "company-wide strategy": "Have you read the company's medium-term management plan?" and "Do you understand the company's medium-term management plan?". Also, some examples of questions related to "alignment between company-wide strategy and new business strategy" are: "Does your department have a new business strategy?" and "Do you understand the new business strategy of your department?". Furthermore, some examples of questions related to "corporate culture of innovation activities" are: "Does the business unit head of your department regularly communicate the importance of innovation?" and "Does the department head of your department regularly communicate the importance of innovation?". Finally, some examples of questions related to "innovation strategy" are: "Does your company define not only an open innovation strategy but also a closed innovation strategy?", "Can you talk about what should be done in open innovation and what should be done in closed innovation?", and "Do you feel that your company is running the PDCA cycle to create innovation?". For each question, users can select or enter one of five answers, such as "Does not apply," "Somewhat does not apply," "Neither agree nor disagree," "Somewhat applies," or "Applies."

Furthermore, as shown in Figure 7, the sub-items corresponding to the major item "Clarifying the direction of open innovation activities" include items such as "Milestones are defined," "The objectives are defined," "The target market is clear," and "The company's resources that can be realistically utilized are clear." The questions corresponding to the sub-item "Milestones are defined" include "Questions regarding planning," the questions corresponding to "The objectives are defined" include "Questions regarding objectives and direction," the questions corresponding to "The target market is clear" include "Questions regarding the clarity of the target market/area," and the questions corresponding to "The company's resources that can be realistically utilized are clear" include "Questions regarding the clarity of the company's resources."

Here are some examples of "questions about planning": "Does your company's innovation strategy have milestones (including state targets and quantitative targets) set for 10 years or more?" and "Does your company's innovation strategy have milestones (including state targets and quantitative targets) set for 3 to 9 years?". Also, some examples of "questions about purpose and direction" include: "Does your company have a concrete image of new business development and innovation creation? (Specific value to be provided, impact on the market to enter, increase in company sales, etc.)" and "Does your department have a future image of the specific product or service state for the company's new business development and innovation creation?". Furthermore, some examples of "questions about clarity of market/area to enter" include: "Do you feel that it is clear what value your innovation creation efforts are aiming to create, such as improving existing businesses or developing new businesses to open up new markets?" and "Have the themes to enter been specifically decided for your innovation creation efforts?". Furthermore, examples of "questions regarding the clarity of company resources" include questions such as, "Can you name at least two of your company's strengths that can be leveraged in the target market for the innovation creation initiative you are involved in?" and "Can you name at least four of your company's strengths that can be leveraged in the target market for the innovation creation initiative you are involved in?" For each question, users can select or enter one of five answers, such as "Disagree," "Somewhat disagree," "Neither agree nor disagree," "Somewhat agree," or "Agree."

Furthermore, as shown in Figure 8, the sub-items corresponding to the major item "Organization of the organizational structure and processes for creating and engaging in open innovation" include items such as "Organization is in place," "The authority for decision-making is clear," "The practitioners are clear," "The implementation process has been formulated," "Management resources have been secured," "Cooperating departments are clearly defined," and "Evaluation and incentive designs have been made for open innovation personnel and personnel from cooperating departments." In addition, questions corresponding to the sub-item "Organization is in place" include "Questions about the organization and structure," questions corresponding to the sub-item "The authority for decision-making is clear" include "Questions about the organization and structure (authority for decision-making)," questions corresponding to the sub-item "Practitioners are clear" include "Questions about the organization and structure (practitioners)," questions corresponding to the sub-item "Management resources have been secured" include "Questions about the organization and structure (management resources)," questions corresponding to the sub-item "Cooperating departments are clearly defined" include "Questions about the organization and structure (cooperating departments)," and questions related to the sub-item "Evaluation and incentive designs have been made for open innovation personnel and personnel from cooperating departments" also include "Questions about the organization and structure (cooperating departments)."

Here are some examples of questions regarding "organization and structure": "Does your company have at least one person who can commit 100% to new business development and innovation creation?" and "Does your company have at least three people who can commit 100% to new business development and innovation creation?". Also, some examples of questions regarding "organization and structure (where decisions are made)": "Is the person who makes the decision (decision-makers) or the decision-making body clearly defined in your company up to the point of commercialization?" and "Does the person who makes the decision or the decision-making body in your company have the authority to formulate and approve the budget?". Furthermore, some examples of questions regarding "organization and structure (practitioners)": "Is the person who implements specific initiatives and projects in new business development clearly defined in your company?" and "Has your company formulated an internal organizational chart for new business development?". Furthermore, examples of questions related to "organization and structure (management resources)" include: "Does your company have appropriate personnel costs and staffing levels secured for the milestones leading up to commercialization? (Including user interviews, proof of concept, pilot testing, prototype development costs, etc.)" and "Is your company considering the necessary funding and personnel for new business development in subsequent years?" Additionally, questions corresponding to "questions related to organization and structure (collaborating departments)" include: "Can you name at least one challenge or need for each existing business unit?" and "Can you name at least three challenges or needs for each existing business unit?" For each question, users can select or input one of five responses, such as "Does not apply," "Somewhat does not apply," "Neither agree nor disagree," "Somewhat applies," or "Applies."

Furthermore, as shown in Figure 9, the sub-items corresponding to the major item "Clarification of Criteria for Commercialization/Collaboration Partner Selection" include items such as "Clarification of Criteria for Commercialization/Collaboration Selection," "Clear Definition of What is Important When Selecting Collaboration Partners," and "Embodiment of Top Management Commitment." The questions corresponding to the sub-item "Clarification of Criteria for Commercialization/Collaboration Selection" are "Questions Regarding Criteria for Commercialization Selection," the questions corresponding to the sub-item "Clear Definition of What is Important When Selecting Collaboration Partners" are "Questions Regarding Criteria for Selecting Collaboration Partners," and the questions corresponding to the sub-item "Embodiment of Top Management Commitment" are "Questions Regarding Top Management Commitment."

Here are some examples of questions regarding "criteria for commercialization": "Does your company have established GO/NO-GO criteria for business proposals?" and "Does your company's criteria for business proposals include a return on investment (ROI) item, and is it designed after discussions to determine its feasibility?". Also, some examples of questions regarding "criteria for selecting collaboration partners" include: "Does your company have separate criteria for selecting collaboration partners with other companies, linked to the criteria for business proposals?" and "Does your company have established criteria for selecting collaboration partners with co-creation partners, calculated backward from the milestones to commercialization, based on the GO/NO-GO criteria for business proposals?". Furthermore, some examples of questions regarding "commitment from top management" include: "In your company, can you say that the criteria are in an optimal state as a result of putting the collaboration criteria into practice?" and "In your company, the final decision on commercialization is made in a forum that includes management or someone with equivalent authority." For each question, users can select or enter one of five answers, such as "Does not apply," "Somewhat does not apply," "Neither agree nor disagree," "Somewhat applies," or "Applies."

Furthermore, as shown in Figure 10, the sub-items corresponding to the major item "Appropriate communication and sourcing regarding innovation activities" include items such as "A branding strategy for open innovation has been established," "Communication is being conducted based on the branding strategy for open innovation," "A branding strategy for this project has been formulated," and "A sourcing method that matches the company's strategy and policies has been selected." The questions corresponding to the sub-item "A branding strategy for open innovation has been established" include "Questions regarding organization and structure," the questions corresponding to the sub-item "Communication is being conducted based on the branding strategy for open innovation" include "Questions related to the communication of innovation activities," and the questions corresponding to the sub-items "A branding strategy for this project has been formulated" and "A sourcing method that matches the company's strategy and policies has been selected" include "Questions regarding branding strategy formulation" and "Questions related to branding in innovation activities."

Here are some examples of questions related to "organization and structure": "Does your company have at least one person who can commit 100% to new business development and innovation creation?" and "Does your company have at least three people who can commit 100% to new business development and innovation creation?". Also, some examples of questions related to "communicating innovation activities" include: "Is the information that should be communicated in conjunction with your open innovation branding strategy organized and visualized?" and "Has it been decided who will be the point of contact and the corporate icon for open innovation branding in your company?". Furthermore, some examples of questions related to "branding strategy formulation" include: "Are the selling points of the innovation creation initiative you are involved in clearly defined?" and "In the innovation creation initiative you are involved in, have you articulated what themes you will use to recruit co-creation partner companies in order to achieve your goals?". Furthermore, examples of "questions related to branding in innovation activities" include: "Has your company been able to articulate the brand image it wants to project as an open innovation company?" and "Has your company been able to articulate its medium- to long-term branding strategy as an open innovation company?" For each question, users can select or input one of five responses: "Disagree," "Somewhat disagree," "Neither agree nor disagree," "Somewhat agree," or "Agree."

<Processing Flow>
Referring to Figure 11, the processing flow of the method for performing organizational diagnosis related to innovation creation, as executed by System 1 of this embodiment, will be described. This is an example of a flowchart relating to the diagnostic method according to the first embodiment of the present invention.

To use this system 1, users access the server terminal 100 using their respective web browsers or applications on their user terminals 200. If it's their first time using the service, they enter the aforementioned basic user information. If they already have a user account, they log in after undergoing a predetermined authentication process, such as entering their ID and password, to access the service. After this authentication, a predetermined user interface is provided via a website or application, and the process proceeds to step S101 shown in Figure 11.

First, as part of step S101, the server terminal 100 transmits question data to the user terminal 200 via the communication unit 110. For example, the server terminal 100 refers to the diagnostic data storage unit 122 of the storage unit 120 and transmits the question data to the user terminal 200. The user interface provided via the user terminal 200's web browser or application then displays the questions as question data, as described above.

Next, as part of step S102, the server terminal 100 receives answer data for the above questions from the user terminal 200. For example, the user selects or inputs one of five answers—"Does not apply," "Does not apply very well," "Neither agree nor disagree," "Somewhat applies," or "Applies"—for each question displayed on the user terminal 200. The answers to each question are then sent to the server terminal 100 as answer data. Here, the server terminal 100 can receive answer data from multiple employees belonging to a predetermined company. At this time, along with the answer data, the server terminal 100 also receives information such as the employee ID of the employee who answered, the user ID of the company to which the employee belongs, and the date and time of the answer. The user data management unit 132 of the control unit 130 of the server terminal 100 stores the received answer data from each employee, along with the employee ID of the employee who answered, the user ID of the company to which the employee belongs, and the date and time of the answer, as answer data in the diagnostic data storage unit 122 of the storage unit 120.

Next, as part of step S103, the server terminal 100 performs analysis based on the response data received from the user terminal 200. For example, the data analysis unit 133 of the control unit 130 of the server terminal 100 assigns a score (for example, 1 to 5 points corresponding to the above five levels) to each question based on the response results (one of five levels: "does not apply," "does not apply very well," "neither agree nor disagree," "somewhat applies," or "applies") stored in the diagnostic data storage unit 122. The data analysis unit 133 then calculates the average points of multiple employees for each question, links the average points to each question, and stores them as statistical data in the diagnostic data storage unit 122. Here, when calculating the average points, the data analysis unit 133 can also weight the assigned points based on certain important questions among multiple questions related to the sub-items (described later), add points to the weights, and then calculate the average value.

Next, the data analysis unit 133 refers to the association data stored in the diagnostic data storage unit 122 and, based on the correspondence between questions and sub-items, associates the average points for each stored question with the corresponding sub-item. Furthermore, based on the correspondence between sub-items and major items, it calculates the average points for each major item based on the average points for each sub-item, associates the calculated average points with the major items, and stores them as statistical data in the diagnostic data storage unit 122.

Next, as part of step S104, the server terminal 100 generates analysis data based on the analysis process and transmits it to the user terminal 200. For example, the data analysis unit 133 of the control unit 130 of the server terminal 100 generates analysis data based on the statistical data stored in the diagnostic data storage unit 122. The analysis data, as shown in Figure 13, can be linked and displayed for each major and minor item, based on the user's response data. In Figure 13, the major item "Consistency with company-wide strategy/clarification of open innovation" is linked to the minor items "Company-wide strategy is clearly stated," "Company-wide strategy and new business strategy are linked," "Top management has communicated the importance of innovation, and it is understood within the company," "Closed innovation and open innovation areas are clearly separated," and "Innovation management is being promoted." The average points for each minor item and each major item are linked and displayed. Furthermore, if the questions are conducted multiple times at different times, the difference from the previous points can be calculated and displayed.

Furthermore, as shown in Figure 12, the analysis data can be organized around major categories: "Consistency with Corporate Strategy/Clarification of Open Innovation," "Clarification of Direction," "Organizational Process Streamlining," "Clarification of Commercialization/Collaboration Decision Criteria," and "Appropriate Communication and Sourcing." The average points for each major category can be displayed as a spider chart. Alternatively, the average points for each major category can be displayed numerically, along with qualitative comments based on the analysis results. By visualizing the organizational diagnostic results in this way, users can clearly understand whether their organization has a suitable environment for creating and promoting open innovation.

As described above, by defining major and minor evaluation criteria for whether a corporate organization possesses the foundation for creating and promoting open innovation, and by quantifying and evaluating these criteria based on the responses of corporate users to the questions, corporate users can clearly understand whether their company has the foundation for creating and promoting open innovation. This enables them to formulate corporate strategies and measures related to open innovation and to raise awareness within their organizations.

The embodiments described above can be implemented in various other forms, and can be carried out with various omissions, substitutions, and modifications. These embodiments and variations, as well as those with omissions, substitutions, and modifications, are included within the technical scope of the claims and their equivalents.

1. Diagnostic System: 100 Server Terminal, 110 Communication Unit, 120 Storage Unit, 130 Control Unit, 200 User Terminals, 300 User Terminals, NW Network

Claims (3)

A method for diagnosing the organizational state that fosters innovation,
The server terminal is
The question data is sent to each user terminal of multiple employees.
The user terminal receives the response data to the question data,
Based on the aforementioned response data and related data, the analysis was performed.
The analysis data based on the results of the above analysis is transmitted to the user terminal.
The aforementioned analysis data includes evaluations of several major categories of indicators necessary to diagnose whether an organization is suitable for generating innovation.
Each of the aforementioned major items corresponds to one or more sub-items for evaluating the aforementioned indicators.
The aforementioned question data includes questions set in relation to each of the aforementioned sub-items,
The response data includes responses to questions set in relation to each of the sub-items included in the question data.
The aforementioned association data associates the major items, the minor items, and the question data.
The aforementioned analysis includes assigning points to each of the questions based on the answers, referring to the associated data, associating the average points for each question with each of the sub-items corresponding to the questions, and associating the average points for each of the sub-items with each of the major items corresponding to the sub-items, thereby evaluating each of the major items.
The aforementioned major categories are one of the following: organizational strategy, organizational direction, organizational structure, criteria for business decisions, and indicators for appropriate communication and sourcing.
A method comprising items for evaluating the aforementioned major items, which are associated with the aforementioned major items by the associated data in order to evaluate each of the major items, which are related to the organization's strategy, organizational direction, organizational structure, business decision-making criteria, and appropriate communication and sourcing indicators. The aforementioned server terminal is
The method according to claim 1, wherein the average values of the major category and the minor category are displayed on the user terminal. The aforementioned receiving includes receiving from user terminals associated with each of multiple employees belonging to the same organization.
The method according to claim 1, wherein an analysis is performed based on the response data received from the aforementioned multiple employees.