JPS6029427B2 - hotel management system - Google Patents

Description

[Detailed Description of the Invention] The present invention relates to a hotel management system that remotely controls equipment and equipment placed in each guest room at the front desk of a hotel, inn, etc., and particularly relates to a so-called wired hotel vendor system and a hotel management system for general hotel operations. The management system can be integrated and implemented using a common central management device and signal transmission line.

Generally, each guest room in a hotel, inn, etc. is equipped with a refrigerator with a vending function, and the front desk is responsible for controlling and managing the refrigerator and collecting sales data, as well as checking whether there are guests in each guest room and preparing various equipment. Management and control of normal hotel operations such as status is also performed at the front desk, but conventionally, the so-called hotel vendor system that manages the vending operations mentioned above and the management system for general hotel operations each have their own dedicated management device and its own management device. The transmission lines connecting the various devices in each guest room are duplicated and installed separately, making the construction required for these facilities complicated and difficult, as well as increasing costs.

Various systems have been proposed for management systems that exchange control information between each guest room and the front desk of a hotel or inn. A system in which vending data is collected at the front desk by conveying it by a signal line or by transmitting it through a signal line, and a main terminal circuit that sends and receives control information to and from each guest room at the front desk, and a display panel that displays various statuses of the guest rooms. There are wired front machines that are placed at the front desk and connected to each guest room via signal transmission lines. However, in order to install both of the systems mentioned above, it is necessary to run separate signal transmission lines connecting each cabin terminal side and the front side, which has the disadvantage that the cost of installing both systems is excessively high. As mentioned above, there is. The purpose of the present invention is to eliminate the above-mentioned conventional drawbacks and share signal transmission lines so that control information necessary for hotel management operations can be exchanged between the front desk and each guest room in addition to vending information. By doing so, it is an object of the present invention to provide a hotel management system which is much cheaper than the conventional one and which enables more comprehensive hotel management work.
In order to achieve such an object, the present invention includes a vending machine placed in each guest room, a central control device placed at the front desk, and a transmission line for transmitting sales data of the vending machine to the central control device. The hotel management system is equipped with a hotel management system that not only informs the front desk whether each guest room has been cleaned or not via a transmission line by operating a mode selector switch, but also transmits power to equipment such as lighting fixtures and air conditioners installed in each guest room. The device is configured so that the on/off of the sensor is controlled from the front via a transmission line.

The present invention will be described in detail below with reference to the drawings.

First, an example of the overall configuration of the hotel management system of the present invention will be explained in the first example.
As shown in the figure.

In the illustrated configuration, FM is the front machine, CB is the control panel, CPL is the front machine operation panel, NK is the numeric keypad for numerical input, CK is the command key, PRT is the printer, and DP is the display. A side control device is configured. On the other hand, the terminal-side control devices placed in each guest room each have a terminal circuit RTi.
(i=1,...,n) and various devices connected to the terminal circuit RTi, such as a guest room vending machine or refrigerator REFi, lighting equipment LTi, and air conditioner AC
i, a television receiver TVi, a mode changeover switch SWi for informing the front desk whether the guest room is checked out or checked in, or whether it has been cleaned or not. Of the front side control devices, the front machine FM controls on/off of various terminal devices and receives sales data and inventory data from the vending refrigerator REFi through communication with the terminal circuit RTi via the signal line SL. It is a central control unit that imports data, processes various data, performs calculations, issues slips, etc.

In addition, the control panel CB includes, for example, as shown in FIG.
There are display units DU assigned to each guest room.
As the display unit DU, one having a configuration as shown in FIG. 3 or FIG. 4 can be used. That is, in the configuration example shown in FIG. 3, two indicator lights L1 and L2
and a control switch CSWI, indicating lights L1, L
Depending on the blinking state of 2, for example, a state display as shown in the following table is performed. Blinking of these indicator lights L1 and L2 is instructed by a switch SWi of the terminal device.

In addition, by switching control of the control switch CSWI, various equipment in the required cabin can be controlled via the front machine FM.
For example, it performs on/off control of the air conditioner ACi. on the other hand,
In the configuration example shown in FIG. 4, one indicator light L3 and control switch CSW2 are provided, and depending on the blinking state of the indicator light L3,
For example, the status is displayed as shown in the table below. The blinking of the indicator light L3 is controlled by the switch SWi of the terminal device, and the indicator light L3 blinks at the time of checkout to indicate that preparation is in progress, and after the preparation is completed, the switch SWi
By pressing , it will be displayed that you are waiting for check-in.

Further, by controlling the switching of the control switch CSW2, on/off control of various devices in the required guest rooms is performed via the front machine FM. Next, the numeric keypad TK and command key CK for numerical input as front side control means in the configuration shown in FIG. 1 are connected to the front machine operation panel CP.
The operation panel CPL is arranged as shown in FIG. 5, for example.

In the illustrated configuration, LEDI is a 7-segment LED display element, LED2 is a 10-bit LED display element, LED3 is a 4-bit LED display element, PL is a pilot lamp, DSW is a digital switch, and KSW is a key switch. Further, the numeric keypad TK is used to input the guest room number, number of guests, room unit price, product unit price of a vending machine such as a refrigerator, etc. to the front machine FM.
As shown in the figure, the command key CK consists of key switches such as Group, Continuous, In, Out, Print, Call, Correction, Clear, Feed, and Open/Lock, and the Group switch is a random group of guest rooms. This is a control switch for processing slips all at once, and the continuous switch is for check-in, check-out, printing,
This is for continuous door lock/open processing. Furthermore, the in switch is a switch for instructing check-in processing such as clearing the memory of the corresponding terminal circuit RTi, opening the door of the refrigerator REFj, cumulative addition at the front desk, and initializing inventory data and sales data. , the door lock of the refrigerator REPi belonging to the corresponding terminal circuit RTi, and the refrigerator REFi
This switch is used to command the issuance of slips when products are being sold. In addition, the print switch is a switch that commands the reissuance of slips after checkout, correction of data, and creation of daily bill slips, and the call switch is for displaying individual sales data. When pressed, the latest sales data is displayed after scanning all terminal circuits RTi. Furthermore, the correction switch is a switch for rewriting the slip after checkout, changing the unit price, room charge, service fee rate, etc., or correcting the number of guests, etc., and the clear switch is a switch for rewriting the slip after checkout. This is a switch for deleting sales data, inventory data, number of people, group labels, flags, and cumulative sales data.The feed switch is a switch for manually operating the paper feed of the printer PRT.The open/lock switch is a switch for manually operating the paper feed of the printer PRT. This is a switch for commanding the opening/closing operation of the door of a vending machine REFi such as a refrigerator. Further, the key switch KSW is a four-stage changeover switch for power off, settlement, totaling, and setting, and the digital switch DSW is a date setting switch. On the other hand, the 7-segment LED display element LEDI mainly displays the guest room number, sales data of the vending machine EFi, the number of guests, abnormal information, etc., and the 10-bit LED display element LE
D2 is for displaying terminal information as a pattern A or B as shown below.

/g Turn A o Inner door open o Indicator light l o Outer door open o Indicator light 2 o Refill over o Outlet l o Power outage o Outlet 2 o Not refilled o Outlet 3 /f Turn B o Standard type o Simple type 0 Check-in 0 Check-out o Sales data o Inventory data o Confirmed data o Temporary data o Communication error o Unlocking In addition, the 4-bit LED display element LED3 is used to display communication error, replenishment error, miss command, and double operation. The pilot lamp PL flashes to give a warning when the initial settings such as unit price etc. are complete.

Note that each of these display elements LEDI to LED3 and the pilot lamp PL constitute a display panel DP in the configuration shown in FIG.

Further, the printer PRT is used to issue slips and the like. Next, the terminal circuit RTi installed in each guest room is configured as shown in FIG. 6, for example.

In addition, in FIG. 6, the suffix i attached to the symbol of each component is omitted for the sake of simplicity. In the illustrated configuration, the terminal circuit RT includes an interface I coupled to the signal line SL between the front machine FM and the terminal circuit RT.
F. Detection circuit D that detects the product inventory status of refrigerator REF
It creates sales data based on the detection output of ET and its detection circuit DET, and sends the sales data to the front machine FM via the interface IF, and also activates the relay RY based on the command from the front machine FM. A control circuit CTL is provided which also controls the opening and closing of the power supply PWR. TS is a terminal socket, EP
is an external plug connected to the power supply PWR, and each terminal's mode selector switch SW, lighting equipment LT, air conditioner AC, and television receiver TW are connected to the interface I.
F and signal line SL sequentially to the front machine FM.
It is further controlled by each control switch CSW1, CSW2 of the control panel CB. In the configuration example of the hotel management system of the present invention described above, as the signal line SL connecting the front machine FM and the terminal circuit RTi of each guest room, a pair of conducting wires may be wired in series between the front desk and each guest room, or , each guest room is divided into groups with an appropriate number of rooms, and one pair of conductor wires are wired for each group.
It is a wire type, and each terminal circuit RTj is installed in the front machine FM.
and an identification signal generator that generates an identification signal that designates each terminal device controlled by the terminal circuit RTi, and transmits an identification signal corresponding to the terminal circuit and terminal device specified by the operation panel CPL, and If these identification signals are detected in the interface IF of the circuit RTi and the respective terminal circuits are responded to when designated, the signal can be used even when the number of terminal devices increases due to expansion of guest rooms, etc. The object of the present invention can be fully achieved without requiring additional wiring, and by easily co-locating a conventional hotel vendor system and a general hotel business management system at low cost.

Therefore, the terminal equipment to be managed by the system of the present invention having the above-described configuration, for example, a television,
Radio receivers, electric lights, air conditioners, refrigerators, ventilation doors, occupancy indicators, information lamps, etc. can be classified into the following three types. ○} Items linked to check-in and check-out Items that should be turned on when a guest checks in and turned off when they check out, such as receivers and electric lights.

■ Things that can be turned on and off for each room, regardless of the number of guests present.For example, air conditioners and refrigerators are turned on at the same time as a reservation is made to cool the room properly, and turned off at check-out.

'31 A device that turns on and off in all rooms at the same time, or on and off on each floor at the same time, such as the public address system in the building.

These on/off controls are performed by key operations on the operation panel, for example, by specifying each terminal circuit and each terminal device at check-in/check-out, and sending on/off control signals via the front machine FM. Send.

As is clear from the above description, according to the present invention, a conventional so-called hotel vendor system and a general hotel business management system can be easily co-located at low cost using a common control device and signal transmission line. For example, it is possible to configure a management system for general hotel operations by using existing signal transmission lines for hotel vendor systems as is.
Further, since the control device can be shared by simply changing the software for sending and receiving control signals in the front machine FM, a comprehensive hotel management system can be realized economically.

In addition, by expanding the functions of the management system explained above,
For example, each guest room can also respond to various orders and arrangements to the front desk, and the target of management is not limited to each guest room, but can also be used to manage corridors, halls, etc. Can be expanded.

Brief Description of the Drawings Figure 1 is a block diagram showing an example of the overall configuration of the hotel management system of the present invention, Figure 2 is a perspective view showing an example of the configuration of the control panel, and Figures 3 and 4 are Similarly, FIG. 5 is a layout diagram showing an example of the configuration of the display unit in the control panel, FIG. 5 is a layout diagram showing an example of the configuration of the front machine operation panel, and FIG. 6 is a block diagram showing an example of the configuration of the terminal device. It is.

FM...Front machine, CB...Control panel, CPL
...Front machine operation panel, DP...display element, NK...numeric keypad, CK...command key,
PRT...Printer, SL...Signal line, RTi...Terminal circuit, REPj...Refrigerator, LTi...Lighting equipment, A
Ci...air conditioner, TVi...television receiver, SWi...mode changeover switch, DU...display unit, LI~L3...indicator light, CSW1, CSW2
...Control switch, LEDI~LED3...LED
Display element, PL...pilot lamp, DSW...
Digital switch, KSW...key switch, TK...numeric keypad, m...interface, DET...detection circuit, RY...relay, PWR...power supply, CTL...
Control circuit, TS...terminal socket, EP...external plug.

Figure 1 Figure 4 Figure 6 Figure 2 Figure 3 Figure 5

Claims (1)

[Claims] 1. A hotel management system comprising a vending machine placed in each guest room, a central control device placed at the front desk, and a transmission line for transmitting sales data of the vending machine to the central control device. Informs the front desk via the transmission line whether the guest room has been cleaned or not by operating a mode changeover switch, and also turns on/off the power to equipment such as lighting fixtures and air conditioners installed in each guest room. A hotel management system characterized in that the hotel management system is controlled from the front desk via the transmission line.