JPS6043553B2 - Reservation ticket issuing device - Google Patents

Description

[Detailed Description of the Invention] In the reservation and ticketing business, the present invention separates and installs the means for performing the reservation business and the means for performing the ticketing business. The present invention relates to a separate type reservation/ticketing device that can increase the operating rate, reduce the number of machines required to be installed, and shorten the time spent by customers.

Hereinafter, for convenience of explanation, an automated seat reservation device will be explained as an example.

Conventional automated seat reservation devices perform the following (1) to (3)
) is generally configured in the same enclosure.

(1) Specifying reservation details (2) Central reservation processing and ticketing operations (3) Fee payment The problems with such conventional devices are as follows.

First, the operating rate of the terminal is low because the terminal is occupied for a long time. With a normal device, it takes about 3 cents to specify the reservation details, about 1 cent to issue tickets, and about 2 cents to pay the fee.
It is normal that it requires. Therefore, the time occupied by the terminal for one reservation/ticketing operation reaches approximately 6 minutes. Particularly in the future, the range of routes subject to reservations will tend to expand, and the time required to specify one reservation is expected to increase significantly, in which case the operating rate will further decline. Moreover, looking at the price structure of the terminal unit, even though the fee payment section is expensive, approximately 4000 units of the fee payment section are idle per transaction.

The second problem is that since the service time per transaction is long, the customer's time inevitably becomes longer. Now, if we follow the M/M/1 holding model, where λ: Customer arrival rate (cases/second) S1: Service time of conventional terminal (seconds) Therefore, longer service time will also affect holding time. It is clear that

SUMMARY OF THE INVENTION An object of the present invention is to provide a reservation/ticket issuing device that improves the above-mentioned problems.

In order to achieve this object, the present invention provides a device that performs the above-mentioned (1) specification of reservation details and (2) central reservation processing, as well as (2) ticketing operations and (3) fees. The system is characterized in that it is configured separately from the device for making payments.

The present invention will be described below using an example of reservation and issuance of reserved seat tickets for trains.

In FIG. 1, the reservation item input device 2 converts items such as train name, station name, boarding date, etc. input by the operator into an identification signal, and transmits it to the computer 10 side via the transmitting/receiving devices 4 and 11. . Next, the central processing unit 12
If there is a seat that corresponds to the specified item, write identification information indicating that it has been reserved and the reservation number in the location corresponding to the seat in the reservation item file 13, and further calculate the fare amount. . Next, the central processing unit 12
Whether or not there is a seat that corresponds to the specified item, and if so, an identification signal representing the reservation result, such as information about the seat, fare amount, and reservation number, is transmitted to the reservation device 1 side via the transmitting/receiving devices 11 and 4. . Next, the reservation result presentation device 3 presents the reservation result to the operator based on the above-mentioned identification signal. Next, when the reservation result is input by the operator, the reservation result input device 6 converts the reservation result into an identification signal,
This is transmitted to the computer 10 side via the transmitting/receiving devices 9 and 11. Based on the identification signal, the central processing unit 12 searches the reservation item file 13 for identification information representing the reservation result. Next, 12 includes an identification signal indicating the presence or absence of the corresponding seat in the reservation result, and if yes, the reservation result.
It is transmitted to the ticket issuing device 5 side via the transmitting/receiving devices 11 and 9.
Next, the designated ticket output device 7 confirms that a predetermined fee has been input to the fee payment device 8, and outputs a designated ticket corresponding to the reservation result based on the identification signal representing the reservation result. . Although the above embodiment has been described using the reservation and sale of reserved train seats as an example, it can be similarly implemented in other reservation and sale operations, such as the reservation and sale of reserved seat tickets for airplanes. In the above embodiments, the reservation result presentation device 3 includes a device for presenting a reservation number using a numeric display tube, a voice response device, a display device, and a device for outputting a ticket with a code that can be read magnetically or optically. This can be achieved by presenting the reservation number or reservation details, etc.

On the other hand, the reservation result input device 6 can be realized by a key input device such as a numeric keypad, a ticket reader with a magnetically or optically readable code, or the like. According to the present invention described above, the following effects are achieved. 1. Since the occupied time per terminal is short, the operating rate of the terminal is improved.

For example, if it takes 3 @ to specify the reservation details, w seconds for central reservation processing and ticketing, and 2@ to pay the fee, in the case of the present invention, the reservation device is occupied for 1 second, and the ticket issuing device is occupied for 2 seconds. It will take about 2 hours.

21 Since the time occupied by each terminal can be shortened, the time spent by customers will also be shortened, and the service will therefore be improved.

3. Since the idle time of the expensive fee payment section is reduced, the cost of the device as a whole is reduced.

4. Specifying reservation details and confirming the reservation are done in the same system, so there is no need to rework due to a full reply.

[Brief explanation of the drawing]

The figure is a block diagram showing one embodiment of the configuration of the present invention.

Claims (1)

[Scope of Claims] 1. In an information network system that combines a terminal device and a processing device for accepting reservation requests and issuing corresponding tickets, the terminal device includes a first means for inputting items to be reserved; a second means for transmitting reservation item information to a processing device; a processing means for checking matters corresponding to the above-mentioned items in the processing device and performing corresponding processing; and receiving the processing result and instructing information representing the necessary part. a third means; a fourth means for inputting a reservation identification code based on the information presented by the third means; and a fifth means for outputting a predetermined ticket based on this; , second
1. A reservation ticket issuing device characterized in that an apparatus including a means and a third means and an apparatus including a fourth means and a third means are configured separately. 2. The reservation ticket issuing device according to paragraph 1, wherein the fifth means operates upon confirmation of payment of the necessary fee. 3. The reservation ticket issuing device according to item 1, wherein the third means is a means for outputting a ticket piece to which a magnetic or optical code is attached. 4. The reservation ticket issuing device according to paragraph 1, wherein the item corresponding to the above item is the presence or absence of a desired seat.