JPH0136143B2 - - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION The present invention relates to an internal state monitoring device for an electronic device or a device in which various mechanisms and a control device main body for controlling the same are housed in a box, and is particularly applicable to banks, etc. for use in deposit/withdrawal processing operations. The present invention relates to an internal state monitoring device suitable for use in automatic teller machines and the like that carry out the following operations.

Automatic teller machines and the like are equipped with a cathode ray tube display device on the front operation panel thereof. The main purpose of this is to display text to guide the operations of customers conducting transactions, but in addition to this, it also has the function of displaying the details of the failure when checking the details of the failure that led to the suspension of the transaction. I'm trying to make her cum. Whether the cathode ray tube display device is to be used to guide customers in operations or to display fault details is selected by switching a mode changeover switch provided on the front of the device. This switch is equipped with a lock to prevent customers from accidentally operating it, and can only be operated by an attendant.

The main part of the control of such devices is the micro-
It is generally composed of a computer or the like.
As is well known, a microcomputer is equipped with a memory and performs control according to a program stored in this memory. This memory stores a fault content inspection program, and when the mode selector switch is switched to the fault content inspection side, the program is activated. Then, the microcomputer displays the details of the failure on the cathode ray tube display device based on the operator's instructions from the operation keys provided on the front operation panel. Since the microcomputer is program-controlled as described above, there are limits to the detection of fault details, and there are various types of faults that cannot be detected. An example of this is a memory error. Therefore, conventional automatic transaction devices
An internal status display device is provided at the rear of the device. This is designed to directly display the contents of internal status signals without passing them through the microcomputer. The rear panel of the device can be opened and closed. Of course, this is lockable and can only be opened by an attendant. Therefore, if a transaction using the device is canceled for some reason, the clerk first uses the operation keys provided on the front panel as described above to confirm the failure that led to the transaction being canceled. If the fault cannot be detected as a result, open the rear panel of the device and check the display contents of the internal status display device installed inside the device.
This determines the nature of the failure.

In this type of device, it is desired to remove the cause of the failure as quickly as possible and restore the system at an early point in time.
Therefore, from the perspective of preventing service degradation to customers, it is necessary to (1) be able to reliably inspect and detect many types of abnormalities, and (2) be able to inspect any type of abnormality in a short time. And if any of the above is lacking, customer service as a whole will deteriorate. However, with conventional devices, in order to check the internal status, it is necessary to go to the rear of the device, release the lock, and open the rear panel, which is a cumbersome process and requires a lot of time. This was a factor that delayed the time until recovery. Therefore, an internal status display device is installed at the front of the device.
Some have a front plate that can be locked and opened.
According to this, there is no need to go around to the rear, but the work of opening the front plate still remains. Further, in automatic teller machines and the like, a large amount of cash is always stored inside for depositing or dispensing. Therefore, opening the front or rear plate of the device carelessly poses a safety problem.

The present invention has been made in view of the above points, and its purpose is to provide an internal state monitoring device that can easily monitor the internal state of the device as needed.

In order to simply and easily check the internal state of the device, it is conceivable to install an internal state display device installed inside the device at a position where it can be checked from the outside. In the example of the cash transaction device described above, this position is the front operation panel. However,
Constantly displaying such internal status on the operation panel will unnecessarily make customers anxious while conducting transactions. In addition, not only that, but information unrelated to customers is constantly provided.
Placing it within the range of vision itself causes various problems.

The present invention has been made with attention to the above points, and its features are as follows.
That is, there is an operation panel on which a guidance display means and operation keys for displaying a transaction operation guidance screen as well as an inspection screen based on a signal based on the operation of an inspection program at the time of failure inspection; Internal status display means capable of displaying the status using status signals from the above-mentioned various devices in the drive system separate from the guidance display means; switching means for switching the transaction device between the transaction status and the failure inspection status by an external operation by an attendant; A display command means for supplying the state signal to the internal state display means, and a translucent screen that covers the internal state display means and transparently displays the display contents so that they can be recognized from the outside when displayed.

An embodiment of the present invention shown in the drawings will be described below. FIG. 1 is a perspective view of an automated teller machine having an internal state monitoring device constructed according to the present invention. In this figure, 1 is a handling display that shows the transaction customer whether or not this device is available for transactions, 2 is a magnetic card insertion slot, 3 is a bill receiving slot, 4 is a lock for the clerk, and 5 is a handle for the transaction customer. A window that overlooks the cathode ray tube display screen of the cathode ray tube display manor that guides operations;
6 is a group of operation switches through which the transaction customer inputs amounts or performs a series of other operations; 7 is a front opening lock; 8
is the front operation panel.

When withdrawing cash, the magnetic card 2 is inserted into the magnetic card insertion slot 2, the recitation number and the amount of money to be withdrawn are input using the operation switch group 6, and the desired cash is dispensed from the bill receiving slot 3. These series of operations by trading customers are performed each time.
An appropriate message is displayed on the display screen of the cathode ray tube placed behind the display window 5. Therefore, a trading customer can carry out a desired transaction by operating according to these instructions.

FIG. 2 is a cutaway side view of the front operation panel 8, and there is a display surface Bd at the back of the display window 5.
A cathode ray tube display device 10 having a cathode ray tube B is placed at a position where it can be easily seen from the viewer. 9
is a translucent screen placed between the display surface Bd of the cathode ray tube B and the front operation panel 8 to protect the cathode ray tube B and to prevent the inside from being seen at all times.

This screen 9 is made of, for example, synthetic resin or glass material. Reference numeral 11 denotes an internal status display device installed according to the present invention, and has the necessary number of indicators 12 to display the internal status of the device, which is six in this embodiment. Each of the indicators 12 of the embodiment is made of a translucent synthetic resin or the like, and has a wording board 12a on which the meaning of the internal state indicated by the indicator light 12 is written, and is illuminated by a lamp from the back side of this wording board 12a. , the case where a so-called back-illuminated type is used is shown. Similar to the cathode ray tube B, this internal status display device 11 is arranged on the back side of the screen 9.

FIG. 4 is a circuit diagram showing an example of display command means for specifically driving the display 12. In this figure, i ₁ , i ₂ , i ₃ , . . . , i ₆ are internal state signals, which are electrical signals derived from the state of each part inside the device. Reference numeral 12L indicates an indicator light for each indicator 12, which is arranged on the back side of the message board 12a on which the meaning of the corresponding internal status signal i ₁ , i ₂ , i ₃ , . . . , i ₆ is written. Internal state signals i ₁ , i ₂ , i ₃ ,...,
Each of i ₆ is AND gate A ₁ , A ₂ , A ₃ ,…,
A ₆ is supplied to the corresponding indicator light 12L.
VD is a power supply for the control circuit, and supplies power to each indicator light 12L via a current limiting resistor _R1 .
17 is a switch that outputs a display command signal when closed, one end of which is connected to the ground, the other end of which is pulled up to the power supply Vcc for the control circuit through a resistor _R2 , and connected to each AND gate _A1 via a negative circuit N. ，
Input to the control terminals of A ₂ , A ₃ , …, A ₆ . In addition,
The switch 17 is configured to be interlocked with the lock 4 shown in FIG. 1, and can be operated only by the key of the lock 4. Further, the lock 4 is also linked to a mode changeover switch (not shown). Therefore, switch 17
Only the person in charge who owns the key to the lock 4 can operate the mode switching operation.

The operation will be explained below. At all times, that is, when the lock 4 is in the customer's operation guidance position, this automatic teller machine executes a predetermined transaction according to the customer's operation. In this state, the switch 17 is open and the NOT circuit N is logically "0".
Outputs the signal. Therefore, andgate
A ₁ , A ₂ , A ₃ , ..., A ₆ are all closed, and their outputs are all logically "1" regardless of the presence or absence of the internal state signals i ₁ , i ₂ , i ₃ , ..., i ₆ Therefore, indicator light 1
All 2L lights are turned off. Therefore, due to the effect of the screen 9, the presence of the internal status display device 11 is not visible to the transaction customer.

When a fault occurs or when inspecting equipment, the staff member turns the lock 4 to the fault inspection position using the key, and the mode changeover switch switches to the fault inspection side.
The program is started. Based on this, a device inspection screen, etc. is displayed on the screen of CRT B, and the staff can check the details of the failure and based on this, by following this display or giving commands using the operation switch group 6. Perform restoration, etc.

On the other hand, if the cause of the failure is a memory error or related to the cathode ray tube display device 10, the details of the failure cannot be displayed on the screen of the cathode ray tube display device 10. Then, turn the lock 4 with the key and close the switch 17. Then, the input of the NOT circuit N becomes logically "0",
The NOT circuit N logically outputs a “1” signal,
Open all AND gates A ₁ , A ₂ , A ₃ , ...A ₆ . As a result, the internal state signals i ₁ , i ₂ , i ₃ ,..., i ₆
Among them, AND gates A ₁ , A ₂ , A ₃ , ..., A corresponding to internal state signals i ₁ , i ₂ , i ₃ , ..., i ₆ whose signal form is logically "1" The output of ₆ becomes logically "0", and the corresponding indicator light 12L lights up. As a result, the corresponding indicator 12 of the internal status display device 11 emits light, allowing the staff to recognize the status through the screen 9 and to know the internal status of the device. Note that the output _O1 of the negative circuit N is inputted to the control unit as operation information of the display command means, so that the microcomputer can recognize whether the means is activated or not based on this information.

With the above configuration, the internal state of the device can be easily monitored by a simple operation of turning the lock 4 with a key and closing the switch 17 linked to the lock 4, if necessary. Therefore, the details of the failure can be determined in an extremely short time, and as a result, recovery can be performed at an early point in time. Furthermore, internal conditions can be monitored without opening the front or rear panel.
Since it is possible to determine the necessity of opening each face plate at this point, it is expected that the number of times each face plate will be opened can be drastically reduced, which is extremely advantageous in terms of safety.

As described above, in the embodiment, the internal status display device 1
Although we have explained the case where 1 is placed on the back side of screen 9, if it is covered with screen 9,
Since it is always invisible from the outside, it is desirable, especially in automatic teller machines and the like, because it does not cause anxiety to transaction customers. From this point of view, the internal status display device 11 may be installed at a location where it cannot be easily seen by the transaction customer. In addition, although a back-illuminated display was used as the display 12 of the internal status display 11, the content displayed by each display 12 should be made clear in advance, or indicated in words on its mounting plate or screen 9. If so, it may be a lamp, a light emitting diode, or the like. Furthermore, although the case where the display device 12 is luminescent has been described, if the display contents are distinguishable,
It is not limited to these.

In addition, in the embodiment, the switch 17 is set to the lock 4.
Although the case has been described in which the switch 17 is linked to the switch 17, the switch 17 may be configured to be directly operable from the outside depending on the type of device. However, interlocking the switch 17 with the lock 4 is desirable, especially in automatic teller machines and the like, in that it can be operated only by the clerk holding the key. Also,
Even in the case of a cash transaction device or the like, the linkage with the lock 4 may be omitted by considering the installation position of the switch 17 or by displaying a message that it cannot be operated at all times based on an explanation of its use.

As is clear from the above explanation, according to the present invention, it is possible to inspect and restore equipment for abnormalities in a short period of time by an extremely simple operation by a staff member, without causing unnecessary anxiety to customers during transaction operations. ,
At the same time, the above operations and failure details confirmation are performed on the panel, so there is no need to open the device and crime prevention can be improved.

[Brief explanation of drawings]

Fig. 1 is a perspective view showing an embodiment of an automatic teller machine to which the present invention is applied, Fig. 2 is a cutaway side view of the operation panel section, Fig. 3 is a plan view of the internal status display device, and Fig. 4 is FIG. 3 is a circuit diagram showing an example of display command means. 4: Lock, 11: Internal status display device, 12: Display device, 12L: Indicator light, 14: AND gate, 1
7: Switch.

Claims (1)

[Claims] 1. Various devices for cash transactions, guidance display means for displaying a guidance screen for transaction operations, and displaying an inspection screen based on a signal based on the operation of an inspection program at the time of fault inspection, and operation keys are arranged. an internal status display means arranged in parallel with the operation panel together with the guidance display means and capable of displaying the status based on status signals from the various devices in a drive system separate from the guidance display means; and an internal status display means provided near the operation panel. switching means for switching the transaction device between a transaction state and a fault inspection state by an external operation by an attendant; a display command means for supplying the state signal to the internal state display means when the transaction device is in the fault check state; and a display command means for supplying the state signal to the internal state display means. 1. An internal state monitoring device for an automated teller machine, characterized in that a translucent screen is provided to cover and transparently display the displayed content so that it can be recognized from the outside when displayed. 2. The automated teller machine according to claim 1, wherein the internal status display means is luminescent and has an amount of light that transmits through the translucent screen when turned on.