JPH0413754B2 - - Google Patents

Description

[Detailed Description of the Invention] [Summary] When the amount of cash in the cash storage section of an automatic teller machine decreases and reaches a predetermined amount based on withdrawal request data input from a plurality of teller devices, The detecting means detects the withdrawal, the prohibiting means prohibits the withdrawal, the storage means stores the withdrawal request data inputted from the plurality of teller devices even when the prohibition is prohibited, and replenishes cash in the cash storage section. After the withdrawal prohibition by the prohibition means is lifted, the transaction can be continued even while cash is being replenished by performing a withdrawal operation based on the withdrawal request data stored in the storage means.

[Industrial application field]

The present invention relates to an automatic dispensing device that withdraws money from an automatic dispensing machine and conveys it to a request counter device based on withdrawal request data inputted from a plurality of counter devices of a financial institution, and particularly relates to an automatic dispensing device that withdraws money from an automatic dispensing machine and conveys the same to a request counter device, based on withdrawal request data input from a plurality of counter devices of a financial institution. The present invention relates to an automatic dispensing device which has little influence on counter operations even when cash is being replenished when stored cash is reduced.

In recent years, online banking systems that connect computer centers and terminals have become popular in financial institutions, etc.
Alternatively, in addition to counter-recording machines, automatic dispensing conveyance systems have been attempted. This system withdraws cash stored in a cash storage safe using an automatic withdrawal machine.
For example, it is mounted on a carrier using a linear motor and transported to a teller machine, but when the cash storage safe decreases and needs to be replenished, the service may be degraded due to transaction suspension, or the teller may have to prepare cash by hand. Therefore, a method is desired that does not interfere with counter operations while replenishing cash.

[Conventional technology]

An example of an automatic withdrawal system will be explained with reference to FIGS. 1 and 2. In FIG. 1, counter devices 1a to 1
Reference character c is a device that includes an operation section (not shown) and allows the teller to input a withdrawal command, a payment amount requested by the customer, and the like.

The system control unit 2 controls the teller devices 1a to 1c, the automatic teller machine 3, and the transport control device 5, and issues a withdrawal command based on a withdrawal request input from the teller devices 1a to 1c. Further, the total withdrawal amount and the total withdrawal amount for each counter device 1a to 1c are totaled by coefficients and stored in a memory (not shown).

The automatic dispensing machine 3 automatically dispenses cash in an amount instructed by the system control device 2.

The transport control device 5 operates at counter stations 7a to 7.
control the transport of the carriers 8a to 8c on the transport path 6 between the dispensing station 7d and the dispensing station 7d.

The counter stations 7a to 7c are stations on the conveyance path 6 and are provided corresponding to the counter devices 1a to 1c, and dedicated carriers 8a to 8c stop at the counter devices 1a to 1c, respectively.

The dispensing station 7d is a station at the starting point of the conveyance path 6, and is provided at a position corresponding to the automatic dispensing machine 3, and transfers withdrawn cash to carriers 8a to 8.
Installed on c.

The carriers 8a to 8c carry cash and travel on the conveyance path 6 between the withdrawal station 7d and the teller stations 7a to 8c, and are equipped with, for example, an iron core of a linear motor (not shown) and a magnetic field generating coil. Rail 6a as the primary iron core (2 in Figure 2)
Carriers 8a to 8c provided with secondary conductors are arranged on the carriers 8a to 8c (indicated by dashed dotted lines).

Further, to explain the automatic dispensing machine 3 in detail with reference to FIG. Each denomination (e.g. 10,000 yen,
Banknote storage box 3 containing banknotes of 5,000 yen and 1,000 yen notes
3a to 33c are provided, and the coin storage section 4b is provided with a coin storage box 34 that stores coins of various denominations (for example, 100 yen, 10 yen, and 1 yen). The coin storage boxes 34 are arranged by denomination in a direction perpendicular to the drawing.

A cash delivery unit 32 is disposed at the upper left side of the banknote storage unit 4a and below the coin storage unit 4b, following the delivery ports 35 and 36.

The cash sending unit 32 is a belt mechanism 3 that sends out banknotes.
2a and a shooter 32b for sending out coins.

The banknote storage boxes 33a to 33c are equipped with sensors S for detecting the near end when the amount of banknotes decreases and reaches a predetermined amount.
1 to S3 (detection means) are provided, and a feed-out roller R1 that feeds out banknotes to the front, to the left in the figure.
~R3 is provided.

The coin storage box 34 is provided with a coin push-out mechanism (not shown) that pushes out coins one by one and sensors S4 to S6 (detection means) that detect the near-end of coins.

At the top of the banknote storage unit 4a, there are provided a validation unit 37 that identifies and counts the denominations of banknotes, a pool unit 38 that temporarily pools banknotes, and a reject unit 39 that rejects failed banknotes. Further, a belt mechanism 41 is arranged at the bottom part 40 of the pool part 38 so as to be moved up and down by an elevating mechanism (not shown), and which feeds the pooled banknotes by sandwiching them between the raised bottom part 40 and the upper part of the pool part 38. ing.

Further, there is a dispensing station 7d below the cash storage section 32, and carriers 8a to 7d are placed on the rail 6a.
8c is located. When the carriers 8a to 8c arrive at the dispensing station 7d, they are raised by an elevator (not shown) to the position shown by the solid line in the figure and positioned below the cash dispensing section 32.

The carriers 8a to 8c are equipped with loading boxes 9a and 9b that are covered after loading banknotes and coins.

Therefore, the banknotes fed out from the banknote storage boxes 33a to 33c by the payout rollers R1 to R3 are sorted by denomination and counted by the discrimination unit 37, and pooled in the pool unit 28 to collect banknotes of the requested amount. When the front part is pooled, the bottom part 40 rises and is held between the belt mechanism 41, and the belt mechanism 41 drives it to send it out from the outlet 35, and it is sent by the belt mechanism 32a to the loading box. It will be installed on 9a. Further, the coins are pushed out by the requested amount, fall from the outlet 36, and are loaded into the loading box 9b from the shooter 32b.

When the cash is loaded onto the carriers 8a-8c, the elevator descends and is positioned on the rail 6a.

Since it has such a configuration and function, the operation will be explained below by taking as an example the case where withdrawal request data is input from the teller device 1a.

The input withdrawal command and request data are sent to the system control device 2, which in turn instructs the transport control device 5 to call the carrier 8a of the teller station 7a to the withdrawal station 7d. Then, the automatic dispensing machine 3 is driven by a command from the system control device 2, and the requested cash is dispensed from the cash storage section 4, loaded onto the carrier 8a, and transported to the teller station 7a. The delivered cash is taken out by the teller, and after the amount is confirmed, it is handed over to the customer.

If a withdrawal request is input from the teller device 1b or 1c while a withdrawal operation is being performed in response to a withdrawal request from the teller device 1a, the withdrawal processing for the withdrawal request from the teller device 1a is completed. , the withdrawal request data is held in the counter devices 1b, 1c, and when the previous withdrawal process is completed, the withdrawal request from either of the counter devices 1b, 1c is sent to the system control device 2, and a withdrawal command is issued. Served.

In this way, automatic withdrawals can be made.

In this way, the cash stored in the cash storage section 4 decreases due to withdrawals, and when it reaches a predetermined amount, the sensor S1
Detected by S6, the counter devices 1a to 1c
The denomination-specific display lamp (not shown) of the automatic teller machine 3 lights up to notify the near end, and the withdrawal transaction, that is, the input and output operation of the withdrawal request is stopped. Then, the maintenance worker replenishes the cash storage section 4 with cash or replaces it with another cash storage box that already stores cash.

Withdrawal services for customers after near-end notification are performed by the teller manually. In addition, even in the near-end state, there may be a method of continuing the withdrawal transaction based on the teller's judgment based on the requested amount and near-end denomination.

[Problem to be solved by the invention]

As explained above, according to the conventional method, all counter machines are stopped all at once, customer service is stopped, and the teller at the counter pays the bill manually, which slows down the processing speed and reduces service quality. In addition, it is necessary for the teller to have cash on hand, making cash management troublesome and reducing the effectiveness of installing an automatic withdrawal device.

In addition, in the case of a method in which withdrawal transactions are continued at the discretion of the teller even in a near-end state, cash will run out during automatic withdrawal due to withdrawals from multiple counter devices, and the service will be terminated midway. This may lead to a decline in service, and in the case of mid-term discontinuation, it is necessary to correct records such as withdrawal counts in the system control device, making the correction process cumbersome.

Originally, the purpose of automatic withdrawal systems was to improve services, save labor in processing operations, and avoid leaving cash at the counter, so the above problems are undesirable for system operation and reduce efficiency, so they should be improved. There is a need.

SUMMARY OF THE INVENTION An object of the present invention is to provide an automatic dispensing device that has little impact on counter operations even when cash is replenished when the amount of cash stored in a cash storage section decreases to a predetermined amount.

[Means to solve the problem]

The present invention includes a detection means for detecting that the amount of cash stored in a cash storage section of an automatic dispensing machine has decreased to a predetermined amount, and a dispensing operation of the automatic dispensing machine based on a detection output from the detection means. A prohibition means is provided in the control device to sequentially store withdrawal request data inputted from a plurality of teller devices together with identification codes of the teller devices even when the automatic teller machine is prohibited from dispensing operations. and a storage means provided in the control device, based on the identification code and the withdrawal request data stored in the storage means, as soon as the prohibition of withdrawal by the prohibition means is lifted when the cash storage section is replenished with cash. and a restart control means for sequentially withdrawing money.

[Effect]

When the cash stored in the cash storage section is withdrawn in response to withdrawal requests from a plurality of teller devices and the amount of cash decreases to a predetermined amount, the detection means detects the amount and prohibits the prohibition means based on the detection output. Therefore, withdrawals from the automatic teller machine are prohibited and cash is replenished in the cash storage section. However, even when cash is being replenished, a withdrawal request from the teller device is stored in the storage means with the identification code of the teller device. After the replenishment of cash is completed and the prohibition by the prohibition means is lifted, the resumption control means withdraws money based on the identification code and the withdrawal request stored in the storage means.

In this way, withdrawals are prohibited while cash is being replenished, but input of withdrawal requests into the teller device continues, so there is little impact on counter operations, and transactions can be canceled midway through withdrawals. It is possible to prevent the complexity of processing operations and deterioration of service due to suspension, and there is no need to prepare cash at a counter and pay manually by a teller, and the efficiency of the automatic withdrawal system can be improved.

〔Example〕

An embodiment of the present invention will be described below with reference to FIGS. 3 and 4.

Here, the constituent elements of the present invention described above will be compared with FIG.

The counter device is the counter device 1a to 1c, the control device is the system control unit 10, the automatic withdrawal machine is the automatic withdrawal machine 3,
The cash storage section corresponds to the cash storage section 4, and the transport device corresponds to the transport control device 5 carriers 8a to 8c, respectively.

Further, the detection means corresponds to the sensors S1 to S6.

The system control unit 10 prohibits the sensor S1.
- Based on the output of S6, it is detected whether or not the cash in the cash storage unit 4 has reached the near end, and corresponds to control to turn on or off the withdrawal prohibition flag 12.

The storage means corresponds to the withdrawal request memory 11.

The restart control means is a control in which the system control unit 10 performs a withdrawal based on the withdrawal request stored in the withdrawal request memory 11 when the sensors S2 to S6 no longer detect the near end and the withdrawal prohibition flag 12 is turned OFF. It corresponds to

In FIG. 4, the system control unit 10 controls the teller devices 1a to 1c, the automatic teller machine 3, and the conveyance control device 5, and also transfers withdrawal request data from the teller devices 1a to 1c to the withdraw request memory 11. remember,
Sensors S1 to S6 turn on the withdrawal prohibition flag 12 when detecting the near-end of cash, and the cash replenishment is completed.
Turn it off. And withdrawal prohibition flag 12 is OFF
Issue a withdrawal command only when . In addition, the counter devices 1a to 1
The total individual withdrawal amount and the total cumulative withdrawal amount of c are counted and stored in a memory (not shown).

The withdrawal request memory 11 is stored in each counter device 1a to 1c.
This is a storage means for storing withdrawal requests from the teller devices 1a to 1c together with the identification codes of the teller devices 1a to 1c in the order of requests, and outputs the withdrawal requests in the order in which they are stored when the withdrawal prohibition flag 12 is OFF.

The withdrawal prohibition flag 12 is turned on by a command from the system control device 10 in response to a detection signal that the sensors S1 to S6 detect the near end of the cash storage section 4, and the withdrawal function of the automatic teller machine 3 is stopped. This is a prohibited means, and when the cash replenishment is completed, it is turned off and the withdrawal function of the automatic withdrawal machine 3 is restored.

With such a configuration and function, as shown in FIG. 4, for example, while a withdrawal operation is being performed in response to a withdrawal request from the teller device 1a, requests from other teller devices 1b and 1c can be made. If there is a withdrawal request, withdrawal request data is sequentially stored in the withdrawal request memory 11, and withdrawals are made one after another as soon as the previous withdrawal is completed.

In this way, when the cash in the cash storage section 4 decreases and a near end is detected by any of the sensors S1 to S6, the withdrawal prohibition flag 12 is turned ON by a command from the system control device 10, and the automatic dispensing machine is activated. 3 is prohibited, and a message and an alarm notifying the near-end detection are output on the display and speaker (not shown) of the system control device 10 to notify the maintenance personnel. In addition, each counter device 1a
A display lamp (not shown) shown in ~1c is turned on to notify the teller of the near end.

Therefore, by then, the withdrawal request will be stored in withdrawal request memory 1.
1, the withdrawal of the withdrawal request is put on hold, and withdrawal requests that are continuously input from the teller devices 1a to 1c while the withdrawal prohibition flag 12 is ON are stored in the withdrawal request memory 11. .

When the maintenance staff replenishes cash or replaces it with the cash storage section 4 containing cash, and the withdrawal prohibition flag 12 turns OFF, the system control device 10
confirms this, reads out the withdrawal request stored in the withdrawal request memory 11, calls one of the carriers 8a to 8c using the recognition code, and starts the withdrawal process from the automatic withdrawal machine 3. let

In this way, the cash storage section 4 of the automatic teller machine 3
Withdrawal requests entered while withdrawals are prohibited due to the near-end are put on hold, and withdrawals are automatically started as soon as cash is replenished, so transactions at the teller devices 1a to 1c are stopped at the near-end. You can continue the withdrawal request operation without having to do so, there is no need to prepare cash at the counter, and withdrawals can be started more quickly than in the conventional method where you enter a withdrawal request after replenishing cash. With only a slight delay in replenishing cash, withdrawal management with little impact on customer service can be performed by maintenance personnel alone.

〔Effect of the invention〕

As explained above, according to the present invention, there is no need for a teller to make a manual payment, the hassle of cash management is eliminated, and the automatic teller machine can be managed by only maintenance personnel.

When the amount of cash in the cash storage section of the automatic teller machine decreases and reaches a predetermined amount, the withdrawal operation is prohibited and the cash is replenished, but withdrawal requests can be input, so the cash storage The counter device can be operated regardless of the state, and withdrawals can be started more quickly than in the conventional method where a withdrawal request is entered after cash has been replenished, thereby preventing a decline in device operating efficiency and service. can do.

There is an effect.

[Brief explanation of drawings]

Fig. 1 is a block diagram showing the conventional method, Fig. 2 is an internal side view showing the automatic teller machine of Fig. 1, Fig. 3 is a block diagram showing an embodiment according to the present invention, and Fig. 4 is the same as Fig. 3. This is a flowchart. In the figure, 1a to 1c are teller devices, 2, 10
3 is a system control device, 3 is an automatic dispensing machine, 4 is a cash storage section, 5 is a conveyance device, 11 is a withdrawal request memory,
Reference numeral 12 indicates a withdrawal prohibition flag, and S1 to S6 indicate sensors.

Claims (1)

[Scope of Claims] 1. A plurality of counter devices that input withdrawal request data based on a customer's request, and pay cash that is withdrawn and transported based on the withdrawal request data; and the plurality of counters. It has a control device that centrally manages the withdrawal request data input to the device, and a cash storage section that stores cash, and does not dispense cash from the cash storage section based on the withdrawal request data from the control device. It consists of an automatic dispensing machine common to the plurality of teller machines, and a conveying device that transports cash dispensed by the automatic dispensing machine to the teller machine where a withdrawal request has been made in accordance with instructions from the control device. The automatic dispensing machine includes a detection means for detecting that the cash stored in the cash storage section of the automatic dispensing machine has decreased to a predetermined amount; a prohibition means for prohibiting a withdrawal operation, which is provided in the control device, and is configured to transmit withdrawal request data input from the plurality of teller devices to the teller device even when the automatic teller machine is prohibited from withdrawing money; a storage means for sequentially storing the identification code together with the identification code; and the identification code is provided in the control device and is stored in the storage means immediately when the cash storage section is replenished with cash and the prohibition of withdrawal by the prohibition means is lifted. and a restart control means for sequentially withdrawing money based on withdrawal request data.