JPH0437471B2 - - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION [Object of the Invention] (Industrial Application Field) The present invention relates to a ticket issuing device such as a ticket issuing device.

(Prior Technology) Recently, automatic ticket gates have been increasingly adopted in transportation systems such as railways for the purpose of saving labor, and along with this, destination information, validity period information, etc., are magnetically encoded. A ticket issuing device that issues (sells) regular tickets and coupon tickets has been developed and put into practical use.

Incidentally, the coupon tickets issued by such ticket issuing devices are often carried around by users during their validity period, and therefore the magnetically encoded information is often erased. However, it is impossible to use such a ticket as is at an automatic ticket gate, and the user must exchange the ticket.

Therefore, it has been considered to install equipment for reissuing tickets at ticket sales offices, but it would be uneconomical to use dedicated equipment for the occasional reissuance work, and This causes various problems such as securing installation space at a certain location.

(Problem to be solved by the invention) As mentioned above, in the past, it was uneconomical to employ a dedicated device for reissuing coupons, and it was difficult to secure the installation space for this purpose. There were flaws.

SUMMARY OF THE INVENTION Therefore, an object of the present invention is to provide a ticket issuing device that can easily reissue tickets without causing problems such as economy and installation space.

[Structure of the Invention] (Means for Solving the Problems) In order to achieve the above object, in the ticket issuing device of the present invention, predetermined purchase information is input. For those that issue tickets on which purchase information is visually printed and code information corresponding to the purchase information is recorded, a reissue function is set to reissue unused tickets through a predetermined operation. and an issuance means that reissues the ticket when the purchase information is input when the reissue function is set by the setting means.

(Function) This invention enables the ticket issuing device to function as a ticket reissuing device as needed by the above-described means, so that issuing and reissuing of tickets can be done in one ticket. This is possible with a similar issuing device.

(Example) Hereinafter, an example of the present invention will be described with reference to the drawings.

FIGS. 1 and 2 show a ticket issuing device of the present invention, for example, a regular ticket (hereinafter simply referred to as a ticket) and a coupon ticket (hereinafter simply referred to as a coupon ticket) for using a railway. As an example, the present invention is applied to an automatic ticket vending system that sells items such as.

In Figures 1 and 2, 1 is a controller;
They are installed in station staff rooms where station staff are always on standby. A plurality of issuing machines (ticket issuing devices) 2, .
... will be installed sequentially at ticket sales offices.

Each of the issuing machines 2, . In addition, each issuing machine 2, . , and the above purchase information is printed in a visible manner,
Additionally, a ticketing unit (none of which is shown) is provided that issues tickets, coupons, etc. on which code information corresponding to purchase information is recorded.

The serial printer 4 prints and records various information related to the issuance of train tickets, coupon tickets, and the like.

Further, the customer service section 5 includes a user operation section 7, a display section 8, and the like.

The staff operating section 6 includes a test switch 9 used when testing the issuing machine 2, a year setting dial 10, a month/day setting dial 11, and the like.

FIG. 3 shows an example of the customer service surface section 5. As shown in FIG.

That is, various operation buttons that the user must operate when purchasing tickets and coupon tickets are arranged on the front surface. In addition, in this customer service section 5,
21 is an attendant call button, 22 is a cancellation button, 23 is a bill insertion part, 8a and 8b are multi-digit LED display parts for purchasing charges, 8c is a display part for the number of coupons to be discharged, 2
Reference numeral 4 denotes a sounding section for emitting an electronic sound when one ticket is ejected, and also guides the end of ticket issuing by different types of electronic sounds or sounds.

FIG. 4 shows an example of the attendant operation section 6.

This staff operation unit 6 is arranged on the back side of the issuing machine 2, and is equipped with a display board and display lamps for notifying the staff of various information, as well as various switches and push buttons. provided. Note that 31 is a test switch, and 32 is a date setting section. The date setting section 32 is provided with the year setting dial 10 and the month/day setting dial 11 described above.

Further, FIG. 5 shows an example of an operator operation section of the controller 1.

Therefore, when the user goes to any issuing machine 2 from which to purchase a coupon and performs the prescribed ticket purchase information setting operation (including fee input), multiple tickets such as destination information and validity period information are displayed, for example, 11 tickets. is printed and magnetically encoded on a coupon ticket, which is then supplied to the user.

In this way, the user will use the purchased coupon ticket one after another within its validity period, but the used coupon ticket may be returned as a fraudulent ticket at the automatic ticket gate even though the validity period has not expired. .
In such a case, the user determines that something is wrong with the ticket they are trying to use, goes to any issuing machine 2 to have the ticket replaced, and presses the staff call button 21 on the customer service section 5. Press. Then, when the staff comes, you will have to tell the staff that you would like to have your card reissued.

The staff member first goes to the back side of the issuing machine 2, turns on the test switch 31 of the staff operation section 6, and
The year setting dial 10 of the date setting section 32 is set to "99", for example. Then, the issuing machine 2 is cut off from the control machine 1 and enters the coupon reissue mode. Further, the clerk uses the month/day setting dial 11 of the date setting section 32 to set the issue date written on the exchange ticket. The staff then instructs the user to perform the normal ticket purchase information setting operation.

On the other hand, the user sets purchase information in the order of the coupon button, then the child button in the case of a children's coupon button, and then the charge account button. In this way, when the user performs the normal ticket purchase information setting operation, a new predetermined number (11 tickets) of new tickets are issued and supplied to the user by the normal operation of the ticket issuing unit (not shown). However, in this case, the user does not have to pay the fee, and the range of operations is limited to the instruction to purchase a coupon, the child's fare, and the account (section fee) instruction.

By the way, the period of use information that is printed and magnetically encoded on the new coupon ticket is set by calculation by the calculation section 3 based on the date set on the staff operation section 6, and especially when the period of use is in the year. It is also set appropriately even when it straddles the transition point of .

In addition, if a jam occurs while reissuing the coupon,
A message to that effect will be displayed on the staff operation section 6,
If the staff performs a restart operation after removing the jam, new coupons for the remaining number of tickets will be supplied to the user.

Furthermore, when reissuing coupons consecutively, the staff member turns off the test switch 31 once and then turns it back on after the first reissue of coupons (11 coupons) is completed, and then reissues the next coupon. Can be issued (11 pieces).

In addition, when purchasing a ticket that communicates with another company, in addition to the normal ticket operation, the contact company line may be set after operating the ticket button.

Therefore, the user who received the 11 new coupons takes out only the same number of coupons as the coupons that need to be exchanged from among the new coupons, and removes the remaining coupons and the coupons that need to be exchanged. Hand it to the staff member. In this way, the reissue process is completed, and the clerk returns the year setting dial 10 of the date setting section 32 to the normal state, turns off the test switch 31, and cancels the coupon reissue mode. The number of issued coupons and the number of incorrectly issued coupons in this mode of ticket reissue are printed and recorded by the journal printer 4 together with normal tally information at the daily account deadline.

As described above, the issuing machine can function as a coupon reissuing device if necessary.

That is, by adding a ticket reissue mode to the issuing machine, a dedicated device for reissuing is no longer necessary, and in other words, tickets can be reissued without using a dedicated device. This results in 1
It is also possible to reissue coupons using the same issuing machine. Therefore, it is possible to solve various problems such as economical efficiency and installation space that arise when attempting to install a dedicated device for reissuing coupons.

In addition, most of the operations involved in the reissuance process depend on the user's normal ticket purchase information setting operations (no fees required), so the burden on staff is light and labor-saving is ensured. can do.

Furthermore, users do not need to perform complicated operations just by performing the normal ticket purchase information setting operation, which improves the reissue utilization rate and makes it popular with users.

In the above embodiment, the year setting dial is set to "99" when setting the coupon reissue mode, but the number is not limited.

Further, although the test switch is also used to set the coupon reissue mode, a separate dedicated switch may be provided.

Further, the configurations of the customer service section, the attendant operation section, and the control device operation section are not limited to the above embodiments, and can be changed as appropriate depending on the type of transportation, the situation, etc.

In addition, although we have explained the case of reissuing a coupon ticket as an example, it is not limited to this, for example, a commuter pass,
It can also be applied to reissuing reserved tickets, regular tickets, etc.

Further, the present invention is not limited to a ticket issuing device, but can also be applied to various ticket issuing devices that issue various kinds of tickets such as theater admission tickets and advance tickets for viewing.

It goes without saying that various other modifications can be made without departing from the gist of the invention.

[Effects of the Invention] As detailed above, according to the present invention, tickets can be reissued without using a dedicated device, so there are no problems with economy or installation space. It is possible to provide a ticket issuing device that can easily reissue tickets.

[Brief explanation of drawings]

The drawings show one embodiment of the invention.
The figure is a block diagram schematically showing the overall system configuration, Figure 2 is a block diagram schematically showing the configuration of the issuing machine, and Figure 3 is a configuration diagram showing an example of the customer service section.
FIG. 4 is a configuration diagram showing an example of an operator operation section, and FIG. 5 is a configuration diagram showing an example of an operation section in a control machine. 1...Controller, 2...Issuing machine, 3...Arithmetic unit,
5...Customer service section, 6...Staff operation section, 9...Test switch, 10...Year setting dial, 11...
Month/day setting dial, 21...Staff call button, 31
...Test switch, 32...Date setting section.

Claims (1)

[Scope of Claims] 1. An input means for inputting predetermined purchase information, and a second input means for visually printing the purchase information input by the input means and the date information input by the input means on a first ticket. 1 printing means;
a first ticket issuer having a first issue means for issuing the first ticket printed by the printing means; a setting means for setting the date information printed on the first ticket, and a second printing means for visually printing the date information set by the setting means on a second ticket. , a second ticket issuer having a second issuing means for issuing the second ticket printed by the second printing means; A switching means for switching the issuance state from a first issuance state in which a ticket is issued to a second issuance state in which the second ticket is issued by the second ticket issuer. A ticket issuing device characterized by: