JPH0632133B2 - POS system - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION [Outline] In a POS system, when performing a service according to a transaction amount for each customer, the transaction amount for each customer identified by the customer identification means is totaled, By instructing the service by the service instructing means based on the total amount, the service can be provided accurately and fairly for each customer.

[Industrial application field]

The present invention relates to a POS system for providing a service corresponding to a transaction amount for each customer in a supermarket, for example.

[Conventional technology]

In order to secure fixed customers at current supermarkets, department stores, specialty stores, etc., gift certificates,
Services such as issuance of discount tickets and discount stamps are often provided.

When shopping and paying at the cash register etc., the customer receives a gift certificate or a discount voucher according to the transaction amount, or asks the stamp card that the customer has to stamp one at a fixed amount, Get service when you reach a certain number.

[Problems to be Solved by the Invention]

By the way, if the customer forgets the stamp card, the target number of stamps will never be reached,
I cannot receive service. In addition, since a gift certificate or stamp can be stamped only after reaching a certain amount, a customer whose transaction amount does not reach a certain amount cannot receive the service no matter how much the transaction amount is increased.

As described above, the conventional method has a problem in that it is impossible to accurately and fairly provide services to all customers.

The present invention was created in view of the above points, and it is an object of the present invention to provide a POS system capable of providing accurate and fair service to each customer.

[Means for Solving the Problems]

FIG. 1 is a principle block diagram of the POS system of the present invention.

In the figure, a transaction summing means 111 in a POS system for performing a commodity transaction with a customer sums the transaction amount for each commodity transaction.

The customer identification means 121 identifies the customer corresponding to the customer code from the customer code of each customer related to the transaction input for each transaction.

The total amount storage means 131 stores the total transaction amount for each customer identified by the customer identification means 121.

The storage control unit 141 stores the total transaction value summed by the total transaction unit 111 and the total amount storage unit 1 for each transaction performed by the customer identified by the customer identification unit 121.
The total transaction amount up to the previous transaction stored in 31 is added, and the addition result is stored in the total amount storage means 131.

The service instructing means 151 issues an instruction to provide one or a plurality of services, which is determined by the total transaction amount and the service providing amount stored in the total amount storing means 131 in response to the identification result of the customer identifying means 121. At the same time, the contents of the total amount storage means 131 are updated based on the service supply result.

The present invention is configured such that a service corresponding to the service providing instruction output from the service instructing unit 151 is provided to the customer.

[Work]

The transaction amount for each product traded by the customer is totaled by the transaction summing means 111. The transaction amount for each transaction is added to the total transaction value up to the last time corresponding to the customer identified by the customer identification means 121 in the storage control means 141, and the addition result is stored in the total amount storage means 131.

The service instructing means 151 responding to the identification result of the customer identifying means 121 outputs an instruction to provide one or a plurality of services determined by the total transaction amount and the service provision amount stored in the total amount storage means 131. . Further, the service instruction means 151 updates the contents of the total amount storage means 131 based on the result of the provided service. This update is an update of the content that does not give a duplicate service instruction.

According to the present invention, the transaction amount is summed up for each customer identified by the customer identification means 121, and the service instructing means 151 gives a service provision instruction based on the total transaction amount, so that each customer can be accurately provided. In addition, the service can be provided fairly.

〔Example〕

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

FIG. 2 shows the configuration of the POS system in one embodiment of the present invention.

I. Correspondence between Embodiment and FIG. 1 Here, the correspondence between the embodiment of the present invention and FIG. 1 will be described.

The transaction totaling means 111 corresponds to the main control unit 211.

The customer identification means 121 corresponds to the customer information table 231.

The total amount storage means 131 corresponds to the customer information table 231.

The storage control unit 141 corresponds to the main control unit 211.

The service instruction unit 151 includes a main control unit 211, a service determination program a221, and a service determination program b2.
Equivalent to 22.

II. Configuration of Embodiments Assuming that there is a correspondence relationship as described above, embodiments of the present invention will be described below.

In FIG. 2, for example, a POS terminal 201 installed in each cash register such as a supermarket is connected to a host computer 200 in the center.

This POS terminal 201 has a display 295 for displaying a transaction amount and a message from the host computer 200, a keyboard 297 for inputting information such as numerical values,
Bar code scanner 29 for optically reading bar codes
9. Product information memory 2 for storing product information from the host computer 200 corresponding to the read barcode
15, total sales memory 217 for storing the total transaction amount, printer 291 for issuing a receipt, safe 293, line control unit 28 for controlling communication with host computer 200
Equipped with 7. Then, these are controlled by the control unit 289.

Also, the host computer 200 has a display 283 for displaying various information, a keyboard 285 for inputting various information, a product information table 281 in which product information corresponding to product codes is stored, a name corresponding to each customer,
A customer information table 231 in which customer information such as the total transaction amount is stored, a service determination program a221 for instructing service to the customer, and a service determination program b222 are provided, and these are controlled by the main control unit 211.

III. Operation of Embodiment FIG. 3 shows a POS terminal 20 according to an embodiment of the present invention.
The operation procedure of FIG. 1, FIG. 4 and FIG.
00 shows the operation procedure. FIG. 6 shows the contents of the customer information table 231 inside the host computer 200.

Hereinafter, FIGS. 2 to 6 will be referred to.

Now, in a supermarket that has introduced a POS system, as a variety of services, the transaction amount is divided for each period by dividing the period, and after a set period, a certain fixed amount (for example, 5000
In the case of issuing a gift certificate at a rate of 1 yen per yen), the transaction amount for each transaction is totaled without dividing the period, and a gift certificate is issued for every certain fixed amount (for example, 5000 yen) Consider the case.

It is assumed that supermarket customers are registered in advance and customer codes corresponding to each customer are assigned as bar codes.

(I) When issuing a gift certificate every period When the customer pays at the cashier, the barcode scanner 299
Read the bar code of the product. The POS terminal is in a state of determining whether or not the next process is a total process (step 311), and a negative determination is made because the bar code is input. Next, the barcode scanner 29
It is judged whether or not the reading is from 9 (step 31
2) Similarly, an affirmative judgment is made by inputting the bar code, and then the bar code is read (step 3).
13). If the barcode is not read, a negative determination is made in step 312 by operating the keyboard 297, and the barcode is input from the keyboard 297 (step 315).

When the bar code is input, it is determined whether or not it is the product code (step 314). If the input bar code is a customer code for identifying a customer, a negative determination is made in step 314, and the customer code is transmitted to the host computer 200 (step 315).

If the input bar code is a product code, an affirmative decision is made in step 314, and a reference request for the product information is sent to the host computer 200 via the line controller 287 (step 316).

When the product information from the host computer 200 is received (step 317), the received product information is stored in the product information memory 215 (step 318).

When the storage of product information is completed in step 318, the process returns to step 311. Then, steps 311 to 318 are repeated until the barcode reading is completed.

When the reading of the bar code is completed, an affirmative decision is made in step 311 by pressing the total key (not shown) on the keyboard. Then, the product price in the product information stored in the product information memory 215 is added to calculate the total sales, and the total sales amount is stored in the total sales memory 217 (step 320).

Next, the total sales amount stored in the total sales memory 217 is transmitted to the host computer 200 (step 32).
1). In addition, the total sales amount is billed to the customer, a deposit / withdrawal process such as change calculation and cash receipt / withdrawal from the cashbox 293 is performed (step 322), and a receipt is issued from the printer 291 (step 323).

The host computer 200 is normally in a state of determining whether or not the barcode of the product has also received the customer code (step 411).

If the code is received and the determination in step 411 is affirmative, then it is determined whether the code is the product code (step 412). When the product code is positively determined, the product information corresponding to the product code is searched from the product information table 281 (step 413), and the searched product information is transmitted to the POS terminal 201 (step 414).

If the received code is a customer code, step 412
A negative judgment is made in step S4, and the customer is identified by the customer code (step 415).

Steps 411 to 415 are repeated until the reception of the product code and the customer code is completed.

When the product code and customer code have been received and the total sales amount has been sent from the POS terminal, step 4
A negative determination is made in 11 and the service instruction processing is started.

First, it is determined whether or not to divide the period when calculating the total transaction amount for determining the service (step 4).
16).

Since the period is divided and the transaction amounts are summed for each period, and one voucher is issued at a rate of 5000 yen after the set period, a positive determination is made in step 416 that the period has been set. Then, the total sales amount within the received period is sequentially added to create the customer information table shown in FIG. 6 stored in the customer information table 231 (step 420), and the process ends.

During the set period, the host computer 200 and the POS terminal 201 repeat the above operation.

When the set period has passed, the service determination program a211 inside the host computer 200 is executed, and the total sales in the customer information table is divided by 5000 yen,
It is determined whether or not to issue a gift certificate (step 51).
1).

Since the total sales are 62350 yen, 62350 yen / 5
Since 000 yen = 12.47, and 12 gift certificates need to be issued, an affirmative decision is made in step 511. In the host computer 200, the POS terminal 2
An instruction to issue twelve gift certificates to the target customer is sent to 01 (step 512). When the instruction to issue the gift certificate is finished in step 512 or when it is determined negatively that the gift certificate is not issued in step 511, the goods information table is reset (step 513) and the process is ended.

In the POS terminal 201, the host computer 20
Upon receiving a gift certificate issuance instruction from 0, when the target customer visits the store next time, 12 gift certificates will be handed or mailed.

(Ii) In the case of issuing a gift certificate for every fixed amount In the transaction of the customer's cash register, the product information table is searched and the customer is identified in exactly the same manner as in the case of (i), and the total sales are stored in the host computer 200. It will be sent.

Then, in step 411, a negative determination is made when the total sales other than the product code and the customer code are received, and then it is determined whether or not there is a period setting (step 416).

Since no period is set when a gift certificate is issued for each fixed amount, a negative determination is made in step 416, and the service determination program b222 inside the host computer 200 is executed.

When the service determination program b222 is executed, the PO
The total sales received from the S terminal 201 are sequentially added to create the customer information table of FIG. 6 (step 4
17). Then, for each of the sales total addition processing in step 417, it is determined whether or not to issue a gift certificate (step 418).

Since one gift certificate is issued for every 5000 yen, it is negatively determined that the gift certificate has not been issued in the first purchase with a cumulative sales of 3000 yen (step 413), and the process ends.

When the total sales amount reaches 5500 yen in the second shopping, it is necessary to issue one gift certificate, so that an affirmative decision is made in step 418. Then, an instruction to issue a gift certificate is sent to the POS terminal 201 (step 419).

In the POS terminal 201, the host computer 20
Upon receipt of a gift certificate issuance instruction from 0, a service is provided to issue a gift certificate on the spot or mail it.

When the issuance instruction ends in step 419, the gift certificate issuance mark (A) is recorded in the customer information table 231, and the process ends. From the next time onward, by referring to the gift certificate issuing mark (A), duplicate gift certificate issuing instructions can be avoided.

IV. Summary of Embodiments As described above, the sales information for each customer is stored in the customer information table 231 identified by the customer code, and the service determination program a221 and the service determination program b2 are stored.
By executing step 22, a service instruction is given to the customer.

Therefore, it is possible to provide services accurately and fairly for each customer.

V. Modified Embodiment of the Invention In the above-described embodiment of the present invention, the customer service in the POS system was considered, but in addition to this, it can be applied to customer management by a personal computer or the like.

Further, in “I. Correspondence between Example and FIG. 1”,
Although the correspondence between FIG. 1 and the present invention has been described, the present invention is not limited to this, and it will be easily understood by those skilled in the art that there are various modifications.

〔The invention's effect〕

As described above, according to the present invention, the transaction amount for each customer identified by the customer identifying means can be summed up, and the service instructing means can instruct the service based on the total amount. Is extremely useful.

[Brief description of drawings]

FIG. 1 is a block diagram of the principle of the POS system of the present invention, FIG. 2 is a block diagram of the structure of a POS system according to an embodiment of the present invention, FIG. 3 is an operation explanatory diagram of a POS terminal according to the embodiment, and FIG. FIG. 5 is an operation explanatory view of the host computer according to the embodiment, FIG. 5 is an operation explanatory view of the host computer according to the embodiment, and FIG. 6 is an explanatory view of a customer sales table according to the embodiment. In the figure, 111 is transaction totaling means 121 is customer identifying means 131 is total amount storing means 141 is storage controlling means 151 is service instructing means 200 is host computer 201 is POS terminal 211 is main controlling section 215 is product information memory 217 is sales Total memory 221 is service determination program a 222 is service determination program b 231 is customer information table 281 is product information table 283 is display 285 is keyboard 287 is line controller 289 is controller 291 is printer 293 is safe 295 is display 297 is The keyboard 299 is a bar code scanner.

Claims (4)

[Claims] 1. A POS system in which a transaction amount for each transaction of a product is input, the transaction amounts input are summed by a transaction summing means (111), and services are provided according to the transaction total value. Customer identification means (121) for identifying the customer corresponding to the customer code from the customer code for each customer involved in the transaction, and the total transaction for each customer identified by the customer identification means (121) A total amount storage means (131) for storing an amount, and a total transaction value and the total amount totaled by the total transaction means (111) for each transaction performed by the customer identified by the customer identification means (121). Storage control means (141) for adding the total transaction amount up to the previous time stored in the storage means (131) and storing the addition result in the total amount storage means (131); and the customer identification means (121). ) In response to the identification result of (1), an instruction to provide one or a plurality of services determined by the total transaction amount stored in the total amount storage means (131) and the service provision amount is issued, and the service supply result is displayed. A POS system comprising: a service instruction means (151) for updating the contents of the total amount storage means (131) based on the above, and providing a service according to the service instruction to the customer. 2. The POS system according to claim 1, wherein the service is issuance of a service ticket according to a total transaction amount for each divided period. 3. The POS system according to claim 1, wherein the service is the issuance of a service ticket corresponding to the fixed amount when the transaction total amount becomes a fixed amount. 4. The PO according to claim 2 or 3, wherein the service ticket is a gift certificate.
S system.