JPH0657035B2 - Pickup control method in telephone system - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION [Overview] The present invention relates to a pickup control method in a telephone system for making a designated call to a called party, and an object thereof is to realize a designated call telephone system having a pickup function with improved transfer operability. , At least a telephone section for communication, a network control means for controlling the telephone line, a data communication means for also passing the identification code of the telephone user through the telephone line, and a display means for displaying the name of the called party. , A selection means for selecting and inputting a name displayed on the display means, an interconnection interface means for performing data communication between telephone terminals, and a designated incoming call notification means for making a designated call according to an identification code. It consists of multiple telephone terminals, and the originating telephone terminal is
Transmitting the identification code of the called party through the data communication means,
In the telephone system in which the receiving side telephone terminal receives the identification code of the called party through the data communication means at the time of incoming call and calls the person corresponding to the identification code by the designated incoming call notification means, the receiving side telephone terminal is the identification code of the called party. After receiving the identification code, the identification code of the called party is transmitted to another called telephone terminal through the interconnection interface means, and the called telephone terminal receiving this identification code displays the name corresponding to the identification code on the display means. When this name is displayed and this name is selected and input by the selection means, a call transfer request is issued to the first receiving telephone terminal through the interconnection interface means, and the start request is received. The called telephone terminal that received the call is configured to execute the call transfer.

[Industrial application field]

The present invention relates to a pickup control system in a telephone system, and more particularly to a pickup control system in a designated call telephone system for making a designated call to a called party.

[Conventional technology]

In a designated-call telephone system for making a designated call to a called party, a called party hears a call to a telephone terminal installed at a distant place and answers a call by a telephone terminal installed near the called party. In order to (pick up), the following methods have been conventionally adopted.

By dialing the telephone number of the telephone terminal making the call together with the special number to the telephone terminal making the call,
Make a call transfer.

Telephone transfer is performed by inserting the ID card into the card reader or inputting the ID code from the keyboard.

[Problems to be Solved by the Invention]

The conventional pickup method has a problem in that it is inconvenient to be used almost because the procedure is troublesome and it is faster to move to the place where the user calls the telephone terminal.

An object of the present invention is to solve this problem and realize a pickup control system in a designated call telephone system having a pickup function with improved transfer operability.

[Means for Solving the Problems]

In order to achieve the above object, at least a pickup control system in a telephone system according to the present invention, particularly a pickup control system in a designated call telephone system,
Telephone unit for communication, network control means for controlling the telephone line, data communication means for passing the identification code of the telephone user through the telephone line, display means for displaying the name of the called party, and the display A plurality of selecting means, each of which comprises a selecting means for selecting and inputting a name displayed on the means, an interconnection interface means for performing data communication between telephone terminals, and a designated incoming call notification means for making a designated call according to an identification code The telephone terminal of the calling side transmits the identification code of the called party through the data communication means, and the telephone terminal of the called side receives the identification code of the called party through the data communication means and receives the identification code of the called party. In the telephone system for calling the person by the designated incoming call notification means, the receiving side telephone terminal receives the identification code of the called party, and then, through the interconnection interface means. Then, the called party's identification code is transmitted to another called side telephone terminal, and the called side telephone terminal receiving this identification code displays the name corresponding to the identification code on the display means, and this name is selected by the selecting means. When it is selected and input, a call transfer request is issued to the callee telephone terminal that received the call first through the interconnection interface means, and the callee telephone terminal that received the call first receives the call transfer request.
Configure to perform phone transfer.

FIG. 1 is a diagram showing the principle of the present invention.

In the figure, 10 is a PBX, 20 is a calling side telephone terminal,
Reference numeral 30 is a telephone terminal (# 1) on the receiving side, 40 is a telephone terminal (# 2) on the receiving side, 21, 31 and 41 are control units, 22, 32.
And 42 are network control means, 23 and 33 are data communication means, 24 is a communication partner designating means, 35 is a designated incoming call notification means, 36 and 46 are interconnection interface means, 4
Reference numeral 7 is a display means and 48 is a selection means.

Although not shown to avoid complication, each telephone terminal 2
0, 30 and 40 are also equipped with other means such as a telephone section for calling. Further, although only three telephone terminals are shown in the figure, many other telephone terminals are connected to the PBX 10.

The control units 21, 31, and 41 control each unit that constitutes the telephone terminal.

The network control means 22, 32 and 42 control the telephone line.

The data communication means 23 and 33 pass the identification code of the called party through the telephone line.

The calling party nominating means 24 is for nominating the called party.

The designated incoming call communication means 35 makes a designated call according to the identification code.

The interconnection interface units 36 and 46 are for performing data communication between telephone terminals.

The display means 47 is for displaying the name of the called party.

The selection means 48 is for selecting and inputting the name displayed on the display means 47.

[Action]

The principle of the pickup control system in the telephone system according to the present invention will be described with reference to FIG.

The called party has registered his / her location in the called-side telephone terminal (# 1) 30, but is currently near the called-side telephone terminal (# 2) 40.

The user of the calling side telephone terminal 20 uses the calling party nominating means 24.
Nominate the called party.

The calling side telephone terminal 20 dials the telephone number of the called side telephone terminal (# 1) 30 in which the called party is registered from the network control means 22.

The receiving-side telephone terminal (# 1) 30 receives the call from the telephone line, and the network control means 32 connects the line.

The originating telephone terminal 20 originates the identification code of the called party.

Called party's telephone terminal (# that received the called party's identification code
1) The control unit 31 of 30 calls the person corresponding to the identification code by the designated incoming call notification means 35.

In parallel with the above, the control unit 31 transmits the identification code of the called party to another called telephone terminal through the interconnection interface unit 36.

The receiving side telephone terminal (# 2) 40 having received the called party's identification code through the interconnection interface means 46 displays the name corresponding to the identification code on the display means 47.

When the called person who sees the name displayed on the display means 47 selects and inputs his / her name from the selection means 48, the control section 41
Issues a call transfer request to the receiving-side telephone terminal (# 1) 30 via the interconnection interface means (46 → 36).

Called telephone terminal (# 1) 3 that received the call transfer request
The control unit 31 of 0 performs the telephone transfer procedure and transfers the telephone to the telephone terminal (# 2) 40 on the receiving side.

As described above, according to the pickup control method in the telephone system according to the present invention, the name of the called party is displayed on the display means of the nearby telephone terminal through the data communication line independent from the call when the designated call is made. The caller can receive the call transfer simply by pressing the button corresponding to this display. That is, according to the present invention, the operability of the pickup function is remarkably improved. In addition, confusion does not occur even when two or more telephone terminals simultaneously call different called parties.

〔Example〕

 FIG. 2 is a diagram showing an embodiment of the present invention.

In the figure, 100 is a PBX, 200, 300 and 400 are telephone terminals, 201, 301 and 401 are operation panels, 202, 302 and 402 are control units, 20
3, 303 and 403 are network control units, 204, 304 and 404 are storage units, 205, 305 and 405 are modems, 206, 306 and 406 are telephone units, and 20
7, 307 and 407 are voice synthesis units, 208 and 308.
And 408 are speakers, 309 and 409 are interfaces, 500 and 600 are telephone users, and 501 and 601 are magnetic cards.

The operation panels 201, 301 and 401 are equipped with a magnetic card reader for reading the data written on the magnetic cards 501 and 601, a display for display, an input keyboard and the like.

The control units 202, 302 and 402 are the telephone terminals 20.
The respective units of 0, 300 and 400 are controlled respectively.

The network control units 203, 303 and 403 use the PBX 100.
The interface such as outgoing call, incoming call, and connection with is performed.

The storage units 204, 304, and 404 store, for each identification code, the calling number of the telephone terminal that manages the location of the telephone user who has that identification code, and the identification code and location code of the telephone user in charge of the telephone terminal itself. The location information consisting of and is stored.

Modems 205, 305 and 405 are for performing data communication via a telephone line.

The telephone units 206, 306 and 406 are for making a call.

The voice synthesis units 207, 307, and 407 perform voice synthesis of the called party's name from the phoneme data of the called party's name corresponding to the identification code.

The speakers 208, 308, and 408 are used to generate a ringing tone, call a called party name, call a speaker, and the like.

The interfaces 309 and 409 are for performing data communication with the outside independently of the telephone line.

The magnetic card 501 and 601 have telephone users 500
And the identification codes of 600 are recorded.

The operation example of the embodiment of the present invention shown in FIG. 2 will be described below.

(1) Location notification when the telephone user arrives at his / her own seat It is assumed that the telephone terminal 300 is installed at the own seat of the telephone user 600.

The telephone user 600 causes the magnetic card 601 in which his / her identification code is recorded to read the operation panel 301 into the magnetic card reader.

The control unit 302 updates the location information of the telephone user 600 in the storage unit 304 based on the identification code obtained from the operation panel 301.

(2) When the telephone user 600 is at the place where the telephone terminal 400 is installed after completing the processing of (1), the telephone user 50
When 0 calls the telephone user 600 from the telephone terminal 200, the telephone user 500 operates the operation panel 201 to input the name of the telephone user 600.

The control unit 202 searches the storage unit 204 based on the name obtained from the operation panel 201, and acquires the identification code of the telephone user 600 and the calling number of the telephone terminal 300 managing the whereabouts of the telephone user 600.

The control unit 202 uses the acquired call number to control the network control unit 2
03-Calls the telephone terminal 300 via the PBX 100.

In the telephone terminal 300, the network control unit 3 from the PBX 100
When the call signal for 03 is received, the control unit 302 is notified.

The control unit 302 instructs the network control unit 303 to perform the incoming call operation.

After the line connection, the control unit 202 of the telephone terminal 200 sends the identification code of the telephone user 600 via the modem 205,
The control unit 302 of the telephone terminal 300 receives this via the modem 305.

The control unit 302 uses the received identification code to store in the storage unit 304.
The location information of the user is searched, and it is known that the telephone user 600 is present.

At the same time, the phoneme data of the name of the telephone user 600 is read.

The control unit 302 sends the identification code of the telephone user 600 to the interface 309, activates the voice synthesis unit 307 with the phoneme data read by, and the speaker 30
8 is spoken to notify the name of the telephone user 600 and the fact that a telephone call is being made.

On the other hand, the control unit 402 of the telephone terminal 400 displays the name of the telephone user 600 on the display of the operation panel 401 based on the identification code received via the interface 409.

The telephone user 600 who has heard the call notification is the operation panel 4
Select your name displayed on the 01 display. As a result, the identification code of the telephone user 600 is taken into the control unit 402.

The control unit 402 sends the selected identification code to the telephone terminal 4
It is sent to the telephone terminal 300 via the interface 409-interface 309 together with the calling number 00.

The control unit 302 of the telephone terminal 300 uses the interface 3
At 09, the identification code of the telephone user 600 is received and collated with the identification code of the telephone user who is currently calling.

As a result, since they are the same, the control unit 302 controls the modem 3
05-Control unit 20 of the telephone terminal 200 via the modem 205
Notify 2 of the execution of the callback transfer.

The control unit 302 causes the network control unit 303 to transmit a special number for activating the callback transfer of the exchange.

Subsequently, the network control unit 303-PB is operated by the calling number obtained in
After calling the telephone terminal 400 via X100 and connecting to the line, the telephone terminal 40 is connected via the modem 305-modem 405.
It notifies the control unit 402 of 0 that it is a pickup response.

Upon receipt of this, the control unit 402 receives the interface 409.
-Notify the transfer completion to the telephone terminal 300 via the interface 309.

The control unit 302 of the telephone terminal 300 causes the network control unit 303 to disconnect the line.

The PBX 100 connects the network control unit 403 of the telephone terminal 400 and the network control unit 203 of the telephone terminal 200, whereby the modem 405 and the modem 205 are connected.

The control unit 402 of the telephone terminal 400 causes the speaker 408 to emit a signal indicating that the pickup has been completed. Telephone user 60
0 picks up the handset of the telephone unit 406.

The control unit 402 detects that the handset is picked up, sends a line switching signal to the control unit 202 of the telephone terminal 200 via the modem 405 to the modem 205, and then connects the handset of the telephone unit 406 to the line.

The control unit 202 of the telephone terminal 200 receives the line switching signal, emits a short signal sound from the speaker 208, connects the speaker 208 and the telephone line, and makes a speaker call to output the voice of the telephone user 600 in a loud voice. .

The telephone user 500 hears this voice and the telephone unit 20
Pick up the 6 handset and talk.

As described above, in the pickup control system in the telephone system according to the present invention, particularly in the pick-up control system in the designated call telephone system for making a designated call to the called party, the neighboring telephones are connected through the data communication line independent from the call at the time of the designated call. The callee's name is displayed on the display of the terminal, and the callee can enter the identification code by selecting the switch corresponding to this display. Since it is not necessary to add a new item in the call transfer, the operability of telephone transfer is improved. Also, no confusion occurs when two or more telephone terminals are simultaneously calling different called parties.

〔The invention's effect〕

According to the pick-up control method in the telephone system according to the present invention, the name of the called party is displayed on the display means of the nearby telephone terminal through the data communication line independent of the call at the time of calling the designated person. Just press the corresponding button to receive the call transfer. That is,
The operability of the pickup function is significantly improved. Also, 2
No confusion occurs when more than one telephone terminal is simultaneously calling different called parties.

[Brief description of drawings]

 FIG. 1 is a diagram showing the principle of the present invention, and FIG. 2 is a diagram showing an embodiment of the present invention. In FIG. 1, 10: PBX 20: Calling side telephone terminal 30: Calling side telephone terminal (# 1) 40: Calling side telephone terminal (# 2) 21: Control section 31: Control section 41: Control section 22: Network control means 32: Network Control Means 42: Network Control Means 23: Data Communication Means 33: Data Communication Means 24: Calling Party Designating Means 35: Nomination of Incoming Call Means 36: Mutual Connection Interface Means 46: Mutual Connection Interface Means 47: Display Means 48: Means of selection

Claims (1)

[Claims] 1. At least a telephone section for communication, a network control means for controlling a telephone line, a data communication means for passing a telephone user's identification code through the telephone line, and a name of a called party are displayed. Display means, selecting means for selecting and inputting the name displayed on the display means, interconnection interface means for performing data communication between telephone terminals, and designated call notification means for making a designated call according to an identification code The calling side telephone terminal transmits the called party's identification code through the data communication means, and the called side telephone terminal receives the called party's identification code at the data communication means. In the telephone system that receives the identification code of the called party through the designated incoming call notification means, the receiving side telephone terminal receives the identification code of the called party.
The callee's identification code is sent to another called telephone terminal through the interconnection interface means, and the called telephone terminal receiving this identification code displays the name corresponding to the identification code on the display means and the selecting means. When this name is selected and input by, a call transfer request is issued to the telephone terminal that received the call first via the interconnection interface means, and the callee that received the call first receives the call transfer request. A telephone terminal is a pickup control method in a telephone system characterized by executing telephone transfer.