JPH0752458B2 - Order data management device - Google Patents

Description

The present invention relates to an order data management device used in restaurants such as restaurants and fast food restaurants.

[Prior Art] In recent years, in large restaurants, fast food restaurants, etc., a printing device, a so-called kitchen printer, is installed in a kitchen, and an electronic cash register installed at the entrance of the store allows the cash to input an order menu from customers. Then, there are some places that employ an order data management system in which the menu items and points are printed out on the kitchen printer.

In a wide kitchen, a dedicated kitchen printer is arranged at each place where menu items are prepared, such as for grill, light meal, and coffee, and only the relevant order data is printed out. . In this case, a code indicating the print output destination is set in advance for each menu item, and each time the menu is registered, the corresponding code is read and order data is sent to the kitchen printer that matches this code. Was controlled by.

Also, if the order data cannot be printed out due to a kitchen printer failure, etc., the order data will be output to the kitchen printer of the next stage in accordance with one priority set in advance in a chain. It was under backup control. For example, four kitchen printers A, B, C,
In a system in which the backup priority order is set to A → B → C → D for D, if the printer A fails, the order data designated by A is automatically output to the printer B. Similarly, if the printer B fails, the data designated B is automatically output to the printer C, if the printer C fails, the data designated C is automatically output to the printer D, and if the printer D fails, the data designated D is automatically output to the printer A. It
When the printers A and B have failed, the data designated by A is output to the printer C.

[Problems to be Solved by the Invention] However, in an order data management system including a plurality of kitchen printers, data backup destinations due to kitchen printer failure are determined by a fixed priority order that is set in a chain. Therefore, the following problems occurred. That is, for example, in a restaurant that uses four kitchen printers A to D, the printer A is installed in the kitchen.
In some cases, it may be convenient to install the printer C and the printer B in parallel, and to install the printer C away from the printer B. However, in this case, it is convenient that the data designated by A is output to the printer B arranged in parallel by the backup when the printer A fails, but the data designated by B is separated by the backup when the printer B fails. Then, the data was output to the printer C, which caused a problem.

Therefore, the present invention is intended to provide an order data management device capable of arbitrarily setting a backup output destination of order data for each output device when the output device is abnormal and improving workability.

[Means for Solving Problems] According to the present invention, as shown in FIG. 1, an input device 1 for inputting order data regarding products and a plurality of output devices 2 for outputting order data are connected, respectively, and A designated code memory 4 that stores in advance a designated code that designates one output device that is a normal output destination of order data related to the corresponding product corresponding to the product code assigned to each product.
When the order data for one product is input through the input device 1, the specified code corresponding to the product code of the product is read by referring to the specified code memory 4, and one output device corresponding to the specified code is read. In the order data management device 3 which outputs the order data to each of the output devices 2, a designation code for designating another output device as a backup output destination of the order data is stored for each designation code assigned to each output device 2 according to the backup order. A backup table 5; a backup counter 6 which is reset when receiving the order data from the input device 1 and which counts up and counts the backup order each time an output abnormality of the order data in each output device 2 is detected; If an abnormal output of the order data in the device 2 is detected, refer to the backup table 5 Backup destination designation code reading means 7 for reading the designation code of the backup order counted by the backup counter 6 corresponding to the designation code which is the normal output destination of the sentence data, and the output device of the designation code read by the reading means 7. 2 is provided with backup output control means 8 for outputting order data.

[Operation] According to the present invention having such a configuration, the
When the order data regarding the product is input, the specified code memory is referred to, the specified code corresponding to the product code of the corresponding product is read, and the order data is output to one output device corresponding to the specified code. At this time, the backup counter is reset to "0".

Here, when the output abnormality of the order data in the output device is detected, the backup counter is incremented to “1” and the backup table is referred to,
The designated code in the backup rank 1 corresponding to the designated code of the output device is read, and the order data is backed up and output to one output device corresponding to the designated code.

Here, when the output abnormality of the order data is detected again, the backup counter is incremented to “2” and the backup table is referred to, and the designated code of the backup order second rank corresponding to the designated code of the output device is Is read and the order data is backed up and output to one output device corresponding to the designated code.

[Embodiment] An embodiment of the present invention will be described below with reference to the drawings.

FIG. 2 is a block diagram showing the order data management system of this embodiment. In the figure, 11, 11 ... 11 are a plurality of electronic cash registers functioning as input devices for inputting order data, 12A, 12B, 12C, 12D are kitchen printers functioning as output devices for printing out order data, 13
Is a line controller that functions as an order data management device that controls the electronic cash register 11 and the kitchen printers 12A to 12D, and 14 is the line controller.
A host computer for controlling the line controller 13, the line controller 13, each electronic cash register 11 and the kitchen printers 12A to 12D are connected by a transmission line 15, and the line controller 13 and the host computer 14 are connected by a communication line 16. It is connected. Each of the electronic cash registers 11 is installed at a checkout place such as an entrance of a customer seat. Also kitchen printer 12A
~ 12D are the kitchen, for example, the grill section, Chinese food section,
One is installed in the snack section and the other is in the coffee shop. Due to the structure of the kitchen, the kitchen printers 12A and 12B are installed side by side, and the kitchen printers 12C and 12D are the printers 12A and 12B described above.
It is installed side by side in a place away from.

FIG. 3 is a block diagram showing a circuit configuration of the electronic cash register 11. In the figure, the CPU 21 is an arithmetic circuit,
It has a built-in memory control circuit, performs predetermined arithmetic processing based on various input data, and stores programs for executing tasks such as “registration”, “clearance”, and “setting” via the bus line 22. The ROM 23 and the RAM 24 that stores various input data and arithmetic processing data are operated. Also,
A keyboard controller for inputting key signals from the keyboard 25 on which keys for inputting order data are arranged
26, connected via a display controller 28 that drives and controls a display 27 that displays the keyed-in order menu items, unit prices, etc., a printer controller 30 that drives and controls a printer 29 that prints receipts, and a transmission line 15. A transmission interface 31 for controlling data transmission with the line controller 13 is connected to the CPU 21 via the bus line 22.

As shown in FIG. 4, the RAM 24 has a menu table 41 for storing the corresponding item name, unit price, printer designation code, and link department corresponding to the menu code set for each menu item, and for each department and Order data registration file for cumulatively registering sales of order data for each transaction 42
Are formed. The menu table 41 above is "Settings"
It is formed by reading necessary data from the line controller 13 in business, and information such as inventory quantity and discount unit price is set depending on the system. Further, the printer designation code is a code that designates the kitchen printers 12A to 12D that are the print output destinations of the order data. In this embodiment, the code "A" designates the printer 12A (for grill),
The code "B" specifies the printer 12B (for Chinese food), the code "C" specifies the printer 12C (for snacks), and the code "D" specifies the printer 12D (for coffee).

FIG. 5 is a block diagram showing a circuit configuration of the line controller 13. In the figure, CP as the control unit main body
ROM 53 and RAM 54 are connected to U51 via a bus line 52. In addition, the electronic cash register 11 and the kitchen printers 12A to 12D connected via the transmission line 15
A transmission interface 55 for controlling data transmission with the host computer 14, a transmission interface 56 for controlling data transmission with the host computer 14 via the communication circuit 16, and a clock circuit 75 for clocking the current date. Line 52
Is connected to the CPU 51 via.

As shown in FIG. 6, the RAM 54 is provided with a single item registration file 61 for cumulatively registering sales data of individual items and a menu table 62 for storing menu data for all menu items. Further, a backup table 63 for storing the backup order of each of the backup printers 12A to 12D as a designated code according to an independent priority order for each printer, and a backup counter 64 for counting the number of backup orders are formed. In this embodiment, the kitchen printers 12A arranged in parallel as a backup order with respect to the kitchen printer 12A.
12B is set, the kitchen printer 12C is set as the backup order, and the kitchen printer 12D is set as the backup order. Therefore, in the backup table 63, the designation code A is stored in the order of B → C → D. For the kitchen printer 12B, the kitchen printer 12A arranged in parallel as the backup order is set, the kitchen printer 12C is set as the backup order, and the kitchen printer 12D is set as the backup order. Therefore, the designated code B is set in the backup table 63. , The designated codes are stored in the order of A → C → D. For the kitchen printer 12C, the kitchen printer 12D arranged in parallel as the backup order is set, the kitchen printer 12A is set as the backup order, and the kitchen printer 12B is set as the backup order. Therefore, the designated code C is set in the backup table 63. , The designated codes are stored in the order of D → A → B. For the kitchen printer 12D, the kitchen printer 12C arranged in parallel as the backup order is set, the kitchen printer 12A is set as the backup order, and the kitchen printer 12B is set as the backup order.
In 3, the designation code D is stored in the order of C → A → B. The host computer 14 sets and changes data in each memory of the RAM 54.

When the order menu is registered by operating the keys of the keyboard 25 in the electronic cash register 11, the CPU 21 executes the processing shown in FIG. That is, first, the input key is judged, and the menu table 41 in the RAM 24 is selected as the menu code corresponding to the input key as ST1.
To search. If the corresponding menu code is set, the unit price and department corresponding to the menu code are read out in ST2, and sales registration processing is performed in the order data registration file 42 for each department. Further, the unit price and the corresponding item name are displayed on the display 27 and the receipt is printed by the printer 29. In contrast,
If the corresponding menu code is not set, the line controller 13 is inquired. In response to the inquiry, the line controller 13 searches the menu table 62 of the RAM 54, and returns the corresponding code and the corresponding response data such as the item name, unit price, printer designation code, and link department. If so, the above-described registration process and display / print process are executed. Thereafter, the unit price, the printer designation code, etc. are sent to the line controller 13 as the corresponding menu code and the corresponding data.

The line controller 13 which has received the order data including the above menu code, unit price and printer designation code
The CPU 51 executes the interrupt process shown in FIG. The backup counter 64 is set to "0" by the initial processing. First, as ST1, the printer designation code of the received data is read. Then, the received order data is sent to the kitchen printer corresponding to the designated code read in ST2. Here, the kitchen printer that has received the order data prints out the item name, the number of points, and the like, but if the kitchen printer does not print normally due to a malfunction of the kitchen printer, the CPU 51 detects this, and ST3 The backup counter 64 is updated as. Next, in ST4, the backup table 63 is searched, and the designation code designating the abnormal printer is changed to the designation code of the backup order corresponding to the count value of the counter 64. Then, the received order data is sent to the kitchen printer corresponding to the changed designated code. If the count value of the counter 64 becomes larger than "3", all the kitchen printers 12A to 12D are in an abnormal state, and thus the normal abnormal error process is executed.

In this embodiment thus configured, when order data is keyed in from the keyboard 25 of the electronic cash register 11, necessary data including the printer designation code set for each order data is sent to the line controller 13. Sent out. Then, the line controller 13 sends the received order data to the kitchen printer designated by the printer designation code. For example, when the order data of the designated code B is input, this order data is sent to the kitchen printer 12B. Here, when the kitchen printer 12B is abnormal and the order data is not printed out, the designated code B is changed to the designated code A of the backup order for this code B, and the designated kitchen printer 12A is designated by this designated code A. The order data is sent to. If the kitchen printer 12A is also abnormal, it is changed to the next priority designation code C, and the kitchen printer 12 designated by this code C is changed.
Sent to C.

Similarly, when the kitchen printer 12A is abnormal with respect to the order data of the designated code A, the designated code B is changed, and when the kitchen printer 12B is also broken, the designated code C is changed. Further, when the kitchen printer 12C is abnormal with respect to the order data of the designated code C, it is changed to the designated code D, and when the kitchen printer 12D is also broken, it is changed to the designated code A. Further, if the kitchen printer 12D is abnormal with respect to the order data designated by the designated code D, the kitchen printer 12C is changed to the designated code C.
In case of failure, the designated code A is changed.

As described above, according to the present embodiment, the backup order when the kitchen printer is abnormal is backed up according to an independent priority order for each kitchen printer, instead of the conventional one-way chained priority order. Therefore, depending on the arrangement of the kitchen printer, etc., when the printer is abnormal, by setting it so that backup output will be performed from another printer installed in the best place, workability can be improved, and an order error will occur. Can also be reduced.

Further, for example, in a restaurant where four cooks are working, 1-2 cooks may cover the food in the off hours such as at night. In such a case, the power of the kitchen printer installed in the cooking room where the cook is absent is turned off, but at this time, the kitchen printer in the cooking room where the cook lives is selected in advance as a backup of the printer by the backup table 63. If there is no problem.

The present invention is not limited to the above embodiment.
For example, in the above-described embodiment, the case where the abnormality of the printer designated by the designated code is detected each time the order data is generated has been described. However, this is not preferable because the processing speed is lowered, and therefore the RAM 54 corresponds to the designated code. A memory for storing the current output printer may be formed, and the order data may be sent to the corresponding output printer by referring to this memory. That is, each memory is stored in the above memory.
When 12A to 12D are normal, the output printers 12A to 12D are stored as they are for the designated codes A to D. On the other hand, for example, when an abnormality in the kitchen printer 12A is detected, the output printer corresponding to the designated code A in the memory becomes the kitchen printer 12B based on the backup table 63, and this state is maintained thereafter. Therefore, if the order data of the designated code A is input in this state,
The order data will be directly output to the kitchen printer 12B and will not affect the processing speed.

Further, in the above-described embodiment, the case where the number of kitchen printers 12A to 12D is four is illustrated, but it goes without saying that the number is not limited to this. In addition, as the input section of the order menu, a portable terminal for ordering carried by the waiter is used,
It may be a system in which order data is transmitted to a line controller via a wireless line when a waiter inputs an order received at a customer seat. Further, a display device such as a CRT display may be used as the output device.
In addition, it goes without saying that various modifications can be made without departing from the scope of the present invention.

[Effects of the Invention] As described in detail above, according to the present invention, the backup output destination of the order data when the output device is abnormal can be arbitrarily set by assigning the backup order for each output device, and when the output device is abnormal, the output is performed. If the optimal backup output destination for the device is normal, order data can be output to that output destination, and if it is abnormal, order data can be output to the output destination of the next backup order, which can improve workability. A data management device can be provided.

[Brief description of drawings]

FIG. 1 is a block diagram functionally showing an order data management system of the present invention, FIGS. 2 to 8 are diagrams showing an embodiment of the present invention, and FIG. 2 is a block diagram of the entire system, FIG. 3 is a block diagram of an electronic cash register,
FIG. 4 is a memory configuration diagram of RAM in an electronic cash register, FIG. 5 is a block diagram of a line controller,
FIG. 6 is a memory configuration diagram of RAM in the line controller, FIG. 7 is a flowchart showing order data registration processing of the CPU in the electronic cash register, and FIG. 8 is a flowchart showing order data reception processing of the CPU in the line controller. . 11 …… Electronic cash register, 12A-12D …… Kitchen printer, 13 …… Line controller, 41,62 …… Menu table, 63 …… Backup table, 64 ……
Backup counter.

Claims (1)

[Claims] 1. An input device for inputting order data relating to a product and a plurality of output devices for outputting the order data are respectively connected, and order data relating to the corresponding product corresponding to a product code attached to each product. Is provided with a designated code memory for storing in advance a designated code for designating one output device which is a normal output destination, and when the order data for one product is inputted through the input device, the designated code memory is referred to. In the order data management device that reads out a designated code corresponding to the product code of the corresponding product and outputs the order data to one output device corresponding to the designated code, the order code is assigned to each output device. Depending on the backup order, specify the designation code that specifies another output device that will be the backup output destination of the order data. A backup table to be stored as a memory, and a backup counter that is reset when receiving the order data from the input device and counts up each time an output abnormality of the order data in each of the output devices is detected to count the backup order, When the output abnormality of the order data in the output device is detected, the backup table is referred to read the designated code of the backup order counted by the backup counter corresponding to the designated code which is the normal output destination of the order data. An order data management device comprising: a backup destination designation code reading means; and a backup output control means for outputting the order data to an output device of the designation code read by the reading means.