Deprecated: The each() function is deprecated. This message will be suppressed on further calls in /home/zhenxiangba/zhenxiangba.com/public_html/phproxy-improved-master/index.php on line 456
ITS Network & Systems Status
[go: Go Back, main page]
Systems Status Systems Status
Housing Portal errors
Identified - ITS has identified that the issue with accessing the housing portals is due to using old URLs. We are investigating the pages where these links need to be updated.

In the meantime please use the following links in order to access the appropriate housing portals:
Graduate & Family Housing Resident Portal: https://hdh-web.ucsd.edu/ssoAD/RMSportal/Home/Index/A
Undergraduate Housing Portal: https://hdh-web.ucsd.edu/ssoAD/RMSportal/Home/Index/U

Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 31, 2026 - 12:02 PDT
Investigating - ITS is investigating possible issues with the housing portal website, including the general undergraduate portal and the intent to vacate form. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 30, 2026 - 18:21 PDT
Resnet-Protected Connectivity Issues in Marshall College
Identified - ITS is working on a fix to restore functionality for affected buildings. Some parts of the building may still be experiencing slow or unavailable service.
Mar 26, 2026 - 12:50 PDT
Investigating - ITS is investigating possible issues with the Resnet-Protected network in Marshall college. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 25, 2026 - 16:32 PDT
VPN Connectivity Issues
Investigating - ITS is investigating possible issues with the VPN showing users as blocked. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 25, 2026 - 16:48 PDT
Maintenance: Virtual Machine Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 2026 - 12:00 PST
Scheduled - ITS has scheduled the following maintenance:

When: Starting Wednesday, January 14 through Thursday, April 30

Message: Starting Wednesday, January 14 through Thursday, April 30, the Cloud and Computing Infrastructure Operations (CIOPS) team will be conducting scheduled maintenance on the virtual machine infrastructure. As a result, services hosted on these systems may be temporarily unavailable at various times during the maintenance window.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Jan 14, 2026 12:00 - Apr 30, 2026 13:00 PDT

About This Site

Report a Problem: If you can't find a listing for a current issue, contact the ITS Service Desk - (858) 246-4357

Academic Services Degraded Performance
Business Services Partial Outage
Network Operational
Communication and Collaboration Operational
Email Operational
Phones and Voicemail Operational
SSO Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Node-B and Node-M Core Router IOS upgrade Apr 11, 2026 21:00 - Apr 12, 2026 00:00 PDT

IT Services will be performing a Node-B and Node-M Core Router IOS upgrade to address bugs

The primary network path will then be taken down briefly, while the secondary network path through Node-B will remain active and passing all traffic including spanned VLANs to/from SDSC and TPCS during this window. During both windows, connectivity to Health Sciences will experience brief disconnects.
Posted on Jan 14, 2026 - 07:15 PST

Node-B and Node-M Core Router IOS upgrade Apr 14, 2026 21:00 - Apr 15, 2026 00:00 PDT

IT Services will be performing a Node-B and Node-M Core Router IOS upgrade to address bugs during two distinct maintenance windows.

IMPACT : The secondary network path for inbound/outbound network connectivity will be taken down briefly (due to Dual Supervisors), while the primary path through Node-M will remain active. Certain customers who have VLANs spanned to/from campus locations to data centers at SDSC and TPCS will experience a brief interruption of service during this window. Some voice services would be affected as well.
Posted on Jan 14, 2026 - 07:14 PST

Node-M-Core Router IOS-XE upgrade Apr 19, 2026 21:00-22:00 PDT

ITS will be performing work on Node-M-Core router. Node-M Core Router IOS-XE software will be upgraded to address a security vulnerability. Secondary path through Node-B will remain active. Connectivity to Health Sciences will experience disconnect of up to 10 minutes during this window.
Posted on Dec 03, 2025 - 14:35 PST
Apr 1, 2026

Unresolved incident: Hana PROD issues impacting canvas.

Mar 31, 2026
Concur Outage
Resolved - ITS has confirmed that the issues affecting Concur have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 31, 13:06 PDT
Update - The issue is on Concur's side. Please refer to Concur's status page for further updates:

https://open.concur.com/

Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 30, 11:22 PDT
Investigating - Issue Summary: We are currently experiencing an issue with the Expense module within Concur. This is a known issue, and Concur’s teams are actively working on a resolution.

Impact: Users may experience errors or be unable to submit/process expense reports at this time.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 30, 11:21 PDT
PaymentWorks SSO Login Error
Resolved - ITS has confirmed that the issues affecting Paymentworks have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 31, 13:06 PDT
Monitoring - ITS has confirmed that the issues affecting PaymentWorks have been resolved. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 30, 15:56 PDT
Update - We are continuing to investigate this issue.
Mar 26, 09:45 PDT
Investigating - ITS is investigating possible issues with PaymentWorks SSO Login. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 25, 09:36 PDT
Maintenance: Migration of Cisco Identity Services Engine hosts from VMware to Hyper V
Completed - The scheduled maintenance has been completed.
Mar 31, 01:00 PDT
Update - Several systems will be undergoing maintenance this evening as part of the VMware migration.

This will occur from 5:30pm to 8:30 pm. The following systems will be unavailable during this time.

Staff Portal and Advising applications including the Virtual Advising System (VAC)
Enrollment Authorization System (EASy)

Roles System

Academic Personal System

Instructional Assistants (IA System)

Equity Module

Evaluations System

Hellman Applications

Financial Support Request Tool (FSPT)
Mar 19, 16:38 PDT
Update - ITS Telecom will perform scheduled after-hours maintenance to move MiCollab VM servers from VMware to Hyper-V on 3/11/2026, 6:00 PM to 9:00 PM. Some MiCollab softphone-related services will be intermittently unavailable during the window. All services are expected to be restored before the end of the maintenance period.
Mar 10, 16:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 00:00 PST
Scheduled - ITS has scheduled the following maintenance:

When: Thursday, March 5 through Tuesday, March 31

Message:
From Thursday, March 5 through Tuesday, March 31, Cisco Identity Services Engine virtual hosts will be migrated from VMware to the Hyper V virtualization platform. The migration will be completed in phases by moving one ISE node at a time to maintain stability and service availability across the deployment. Each node will be temporarily removed from the F5 load balancing pool, migrated to Hyper V, validated for proper operation and database synchronization, and then returned to service before proceeding to the next node. The remaining ISE nodes and secondary datacenter will remain active during the process, allowing authentication services to continue operating while the migration is completed. The change aligns the environment with the current Hyper V infrastructure while maintaining operational continuity for the ISE platform.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Mar 4, 10:01 PST
Mar 30, 2026
Mar 29, 2026
eGrades Outage
Resolved - This incident has been resolved.
Mar 29, 15:52 PDT
Update - We are continuing to monitor for any further issues.
Mar 24, 16:50 PDT
Monitoring - ITS has implemented a fix for the issues with eGrades. Thank you all for your patience as we investigated and addressed a very complex issue impacting eGrades, among other things, especially with today's deadline. We believe the issue has been resolved. If you are still experiencing problems, please try logging off, then logging back in again. The service may be working more slowly than usual due to the high use.

We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 24, 16:50 PDT
Investigating - ITS is still experiencing issues with eGrades and Accesslink. We are continuing to investigate and troubleshoot the issue. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 24, 16:18 PDT
Monitoring - ITS has implemented a fix for the issues with eGrades and Accesslink. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 24, 16:03 PDT
Investigating - ITS is continuing to investigate the cause of issues with eGrades and Accesslink.

Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 24, 14:32 PDT
Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

Unresolved incident: Resnet-Protected Connectivity Issues in Marshall College.

Mar 25, 2026
Legacy Data Warehouse Down
Resolved - ITS has confirmed that the issues affecting Legacy Data Warehouse have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 25, 13:56 PDT
Investigating - ITS is continuing to investigate the cause of issues with Legacy Data Warehouse. This issue is affecting the following services:

Tritonlink
EASy
Schedule of Classes
Advising Systems
uAchieve
Find a Student

Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 24, 14:36 PDT
Resnet Wi-fi Outage
Resolved - ITS has confirmed that the issues affecting Resnet have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 25, 13:55 PDT
Investigating - We are currently performing an immediate, emergency maintenance on the ResNet network. There may be intermittent connectivity as the work is being performed. The work will conclude around 12:15pm, and our team will continue to monitor the network.

We apologize for any inconvenience this may cause, and we thank you for your understanding and cooperation.

Date: Wednesday, 03/25/2026

Locations Impacted: All ResNet Areas
Mar 25, 11:42 PDT
Upgrade ResNet WLC's from iOS version 17.15.3 to version 17.15.4d
Completed - The scheduled maintenance has been completed.
Mar 25, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 04:00 PDT
Scheduled - On Wednesday, March 25 from 4:00 - 6:00 a.m. PT, ITS will upgrade all Resnet WLC's from iOS version 17.15.3 to version 17.15.4d. This will result in loss of wireless network connectivity at the following locations for up to 1 hour.

WLC's
RES-B-9800-80/172.31.255.73
RES-B-CW9800-80/172.31.255.75
RES-M-9800-80/172.31.255.89
RES-M-CW9800-80/172.31.255.91

6th Apartments
7th College East
7th College West
ERC
Revelle (Argo, Blake, Feet, Keeling)
Marshall (Pangea, Upper, Res)
Ridge Walk Living and Learning
Matthews
Warren College (Apartments and Graduate)
6th College (North Torrey Pines Living and Learning)
8th College (Theatre District Living and Learning)
Rita Apartments
Pepper Canyon West Housing
Muir (Apartments, Tower, and Res)
Mar 18, 09:43 PDT
Mar 24, 2026
Tabeau maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 18:00 PDT
Scheduled - ITS has scheduled the following maintenance:

Tableau.ucsd.edu will be offline for scheduled server maintenance on Tuesday March 24th, 2026, from 6 PM to - 9 PM (PDT)

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Mar 24, 11:38 PDT
WebReg, MyTritonlink, TritonPay, Financial Aid web applications maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 17:00 PDT
Scheduled - WebReg, MyTritonLink, TritonPay, and Financial Aid web applications will be unavailable due to maintenance on Tuesday, March 24 from 5:00 - 6:00 p.m. PT.
Mar 18, 09:46 PDT
Rady's Children Hospital voice and network lines are down
Resolved - ITS has confirmed that the issues affecting voice and network at Rady's Children hospital at 7910 & 7920 Frost St. have been resolved.

Both Network and voice services are fully restored.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 24, 12:39 PDT
Investigating - ITS is investigating possible issues with voice and network at Rady's Children hospital at 7910 & 7920 Frost St. and 109 voice lines are not working properly right now. Telecom engineers are currently working to resolve this issue. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 24, 10:28 PDT
Webreg and ISIS Service Degraded
Resolved - ITS has confirmed that the issues affecting ISIS and Webreg have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 24, 08:10 PDT
Monitoring - ITS has implemented a fix for the issues with Webreg and ISIS. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 23, 20:40 PDT
Update - We are continuing to investigate this issue.
Mar 23, 13:05 PDT
Update - ITS is investigating possible issues with Webreg and ISIS. There is resource contention in CICS region where ISIS screens are. Engineers are investigating and working the issue to resolution.These services may be slow or unavailable at this time. Please log out of ISIS(Green Screens) until this issue is resolved.

List of impacted services:

WebReg
e-Grades
TritonPay
ISIS
Tritonlink Services
Blink->Instruction Tools
uAchieve
Division Extended Studies Systems - GUMP
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
Mar 23, 11:40 PDT
Update - ITS is investigating possible issues with Webreg and ISIS. There is resource contention in CICS region where ISIS screens are. Engineers are investigating and working the issue to resolution. eGrades service impacted as well.These services may be slow or unavailable at this time. Please log out of ISIS(Green Screens) until this issue is resolved.

List of impacted services:

WebReg
ISIS
Tritonlink Services
Blink->Instruction Tools
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 23, 11:21 PDT
Update - We are continuing to investigate this issue.
Mar 23, 10:10 PDT
Update - We are continuing to investigate this issue.
Mar 23, 10:08 PDT
Investigating - ITS is investigating possible issues with Webreg and ISIS. There is resource contention in CICS region where ISIS screens are. Engineers are investigating and working the issue to resolution. eGrades service impacted as well.These services may be slow or unavailable at this time. Please log out of ISIS(Green Screens) until this issue is resolved.

List of impacted services:

WebReg
ISIS
Tritonlink Services
Blink->Instruction Tools
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 23, 08:35 PDT
Mar 23, 2026
Ecotime Issue
Resolved - ITS has confirmed that the issues affecting Ecotime have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 23, 19:09 PDT
Update - ITS has implemented a fix for the issues with Ecotime. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 23, 07:06 PDT
Update - We are continuing to monitor for any further issues.
Mar 18, 14:58 PDT
Monitoring - ITS has implemented a fix for the issues with Ecotime. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 18, 07:49 PDT
Update - ITS is continuing to investigate the cause of issues with Ecotime. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 13, 18:07 PDT
Investigating - ITS is continuing to investigate the cause of issues with Ecotime not loading employee balances for both managers and employees. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 11, 07:59 PDT
VPN issue
Resolved - ITS has confirmed that the issues affecting the VPN have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 23, 19:04 PDT
Monitoring - ITS has implemented a fix for the issues with the VPN block issue. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 23, 14:52 PDT
Investigating - ITS is continuing to investigate the cause of issues with the VPN showing users as blocked. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 23, 12:12 PDT
UPS Preventive Maintenance at Nodes B, J and M
Completed - The scheduled maintenance has been completed.
Mar 23, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 08:00 PDT
Scheduled - On Monday, March 23 from 8:00 a.m. - 5:00 p.m. PT, ITS will be performing annual preventive maintenance on the UPS systems in our major node rooms. Each unit will take a couple of hours to service. The goal is to ensure the batteries are intact, check for any swelling, and test components such as capacitors, resistors, and fans. There will be no downtime.
Mar 18, 09:49 PDT
Scheduled Downtime for ITS License Servers
Completed - The scheduled maintenance has been completed.
Mar 23, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 07:30 PDT
Scheduled - On March 23, 2026, from 7:30 AM to 10:30 AM, our Windows and Linux license servers will be transitioned from VMWare to Hyper-V. We’ll work diligently to restore access as soon as the systems are fully operational.

Affected Servers:

Windows:
- its-flex-srv.ucsd.edu
- its-flexsw-srv.ucsd.edu

Linux:
- its-flexlm-lnx1.ucsd.edu
- its-flexlm-lnx4.ucsd.edu
Mar 16, 17:04 PDT
Maintenance: Retiring 2.4GHz support on UCSD-PROTECTED
Completed - The scheduled maintenance has been completed.
Mar 23, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 06:00 PDT
Scheduled - ITS has scheduled the following maintenance:

When: Monday, March 23 at 6:00 a.m. PT

Message: On Monday, March 23 at 6:00 a.m. PT, the legacy 2.4GHz spectrum will be retired for the wireless network UCSD-PROTECTED. 5GHz support on UCSD-PROTECTED continues and wireless devices will automatically connect to the much faster spectrum.

Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.
Feb 25, 10:44 PST
Mar 22, 2026
Upgrade RESNET-SWV-9600 from CAT9K_IOSXE Version 17.12.4 to CAT9K_IOSXE Version 17.15.4
Completed - The scheduled maintenance has been completed.
Mar 22, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 06:00 PDT
Scheduled - On Sunday, March 22 from 6:00 - 8:00 a.m. PT, ITS will upgrade the RESNET-SWV-9600 router from iOS version 17.12.4 to version 17.15.4 to resolve a memory-leak bug. This will result in loss of wired and wireless network connectivity at the following locations for up to twenty minutes.

6th Apartments
7th College East
7th College West
ERC
Revelle (Argo, Blake, Feet, Keeling)
Marshall (Pangea, Upper, Res)
Ridge Walk Living and Learning
Matthews
Warren College (Apartments and Graduate)
6th College (North Torrey Pines Living and Learning)
8th College (Theatre District Living and Learning)
Rita Apartments
Pepper Canyon West Housing
Muir (Apartments, Tower, and Res)
Mar 18, 09:42 PDT
Mar 21, 2026

No incidents reported.

Mar 20, 2026
Voice Services
Resolved - This incident has been resolved.
Mar 20, 15:49 PDT
Update - We are continuing to monitor for any further issues.
Mar 19, 19:36 PDT
Monitoring - ITS has implemented a fix for the issues with Voice Services. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 19, 19:36 PDT
Update - We are continuing to investigate this issue.
Mar 19, 16:27 PDT
Investigating - ITS is investigating possible issues with landlines being down and not having dial tone around various parts of campus. Possibly affected locations:

SSB
Ocean View Terrance
Pepper Canyon East Apts
Pepper Canyon West
Reslife Office
Rita Atkinson

These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 19, 16:27 PDT
TableauPublic.ucsd.edu Unavailable
Resolved - ITS has confirmed that the issues affecting TableauPublic.ucsd.edu have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 20, 14:12 PDT
Investigating - ITS is investigating possible issues with TableauPublic.ucsd.edu. These services may be slow or unavailable at this time due to issues occurring after scheduled server maintenance.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 19, 21:36 PDT
Mar 19, 2026
TableauPublic.ucsd.edu will be offline
Completed - The scheduled maintenance has been completed.
Mar 19, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 18:00 PDT
Scheduled - TableauPublic.ucsd.edu will be offline for scheduled server maintenance on Thu , Mar 19, 2026, from  6 PM to  9 PM (PDT)
Mar 18, 10:03 PDT
Reload n-cncr-ctr-1-2-1-9300-stk--IP address 172.31.251.111-CS2925571
Completed - The scheduled maintenance has been completed.
Mar 19, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 03:00 PDT
Scheduled - Reload n-cncr-ctr-1-2-1-9300-stk--IP address 172.31.251.111-CS2925571 to upgrade code and resolve software bug issue
Mar 16, 13:12 PDT
Mar 18, 2026
UC Learning Down
Resolved - This incident has been resolved.
Mar 18, 17:22 PDT
Monitoring - ITS has confirmed that the issues regarding the UC Learning Center have been resolved. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 18, 16:32 PDT
Update - ITS is continuing to investigate the cause of issues with UCLearning. If you are experiencing any issues loading the site, please try clearing your browser's cache or using an incognito window and going directly to uclearning.ucsd.edu.

Thank you for your continued patience as our team works to restore these services as quickly as possible.

Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 18, 15:45 PDT
Investigating - ITS is continuing to investigate the cause of issues with UC Learning. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 18, 14:57 PDT
MiCollab Down
Resolved - ITS has confirmed that the issues affecting MiCollab have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 18, 08:45 PDT
Investigating - ITS is continuing to investigate the cause of issues with MiCollab. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Mar 18, 08:17 PDT
Network Maintenance: reload network switches n-rgrf-1-1-9300-stk, n-rgrf-2-1-9300-stk, and n-cnt-3-1-c9300-stk on Wednesday March 18, 2026 between 3 AM and 5:30 AM
Completed - The scheduled maintenance has been completed.
Mar 18, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 03:00 PDT
Scheduled - Datacom/Netmon has scheduled the following network maintenance:

What: reload network switches n-rgrf-1-1-9300-stk, n-rgrf-2-1-9300-stk, and n-cnt-3-1-c9300-stk.
When: Wednesday March 18, 2026 between 3 AM and 5:30 AM
Scope: reload each switch to upgrade it to the current standard software IOS code.
Impact: loss of wired and wireless connectivity to network switches n-rgrf-1-1-9300-stk, n-rgrf-2-1-9300-stk, and n-cnt-3-1-c9300-stk for approx 30 minutes for each switch.

n-rgrf-1-1-9300-stk     Location: Shiley RGRF TR 1.1 9405 Campus Pt Dr  
n-rgrf-2-1-9300-stk    Location: Shiley RGRF TR 2.1 9405 Campus Pt Dr  
n-cnt-3-1-c9300-stk  Location: Center for Novell Therapeutics TR3.1  

Note: this maintenance has been rescheduled from its original date of Thursday March 12 to Wednesday March 18.
Mar 13, 08:18 PDT
← Incident History Powered by Atlassian Statuspage