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This is a list of questions we often receive from customers and guests. Please check here before contacting us, your answer might be right here already!
About Our Japanese Hotels
Frequently asked questions about our hotels in Japan.
We can help you make reservations for hotel accommodations in Japan 24 hours day, 7 days a week, with a single phone call Seibu Prince Global Rewards Concierge Desk is also available for Gold and above members.
*For members with Gold Member status or higher, please contact the Concierge Desk below.
Seibu Prince Global Rewards Concierge Desk
Gold and above members have access to a dedicated concierge desk. The Concierge Desk helps those members make reservations for hotels and restaurants. Please access the below MEMBER PORTAL to find the toll-free number for contacting the Concierge Desk.
*The Concierge Desk is available to help you with reservations for lodging, restaurants, and more. Please check the Member Portal for the telephone number.