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FAQ와 비디오 튜토리얼 등 TCL 제품에 대한 모든 지원 정보를 탐색해보세요.
FAQ와 비디오 튜토리얼 등 TCL 제품에 대한 모든 지원 정보를 탐색해보세요.
- How to back up my device data?
- What can I do if the TV cannot start up successfully from the standby status?
- What can I do if the TV keeps restart/power on and off always?
- What can I do if the TV has cross lines issue?
- What can I do if the video is abnormal when using the HDMI IN port?
- What can I do if the TV has no power at all?
- What can I do if the TV has a horizontal line?
- What can I do if the video is abnormal when using AV/PC/CMPT Audio IN port?
- What can I do if the TV has a light leakage?
- What can I do if the video is abnormal when using the HDMI/ARC OUT port?
- What can I do if I cannot turn off the TV through the TV remote?
- How to reset the TV to the factory default settings?
- Horizontal/Vertical/Cross Lines/Bars
- What Audio coding can support ?
- What can I do if the volume is very low from the soundbar?
- AV Receivers
- Can we install gaming device like play station in led ?
- Cross Lines
- Unable to connect to specific frequency (2.4G)
- Abnormal color
- Color issue with Video
- Audio Delay/Lip-sync Problem
- WiFi switch can't be turned on
- Others Apps
- What can I do if I have an issue to login YouTube account on the TV?
- No Sound from the TV
- What can I do if the audio is abnormal when using the SPDIF Audio OUT port?
- System unresponsive
- Faulty Screen Mirroring
- Program Preview/Program Info/TV Guide
- Streaming Box
- Cable Box / Satellite TV
- System response is slow
- What can I do if the video has a horizontal/vertical/cross lines/bars?
- Crosstalk
- Speed Connection/Bandwidth
- Does the TV have an Optical input port?
- Can I connect PS4 or Switch to the TV?
- Sleep timer
- Picture Settings/Picture Size/Aspect Ratio
- What can I do if the TV screen is black and no audio but the backlight of the TV is on?
- Can't Join A WiFi Network
- Remote Codes
- Horizontal Bars
- Software Version
- Parental Controls
- Channel edit/skip/delect
- Led is vibrating?
- Dead Pixel/Dark pixel
- What can I do if the TV has a crack screen?
- What can I do if the TV screen is mirroring when I cast screen from my mobile phone or computer?
- Other Channel/Tuning inquiry/issue
- What can I do if the video and audio are not synchronized on the TV?
- Wireless Network/Hotspot/WiFi
- Does TCL TV support the Auto Volume Control function?
- Noisy vedio
- What can I do if the TV stays on the startup screen?
- What can I do if the TV has a crosstalk issue?
- Channel Scan
- What can I do if the wifi network is very slow on the TV?
- Wired Network
- How we will connect DVR device to led?
- What is the use of hdmi ?
- What can I do if the TV cannot connect to the 5GHz band wifi network successfully?
- What can I do if the video keeps flickering?
- SPDIF Audio OUT
- Black Screen (Has Audio Has Backlight)
- Preset Default Input
- 4k USB content audio is not coming ?
- What can I do if the TV cannot connect to a wifi network successfully?
- How to check the software version of your TV?
- Keyboard
- USB IN
- Unable to Connect to Mobile Hotspot
- What can I do if the audio is abnormal when using the Headphone OUT port?
- Mobile Devices (Smartphone/Tablet)
- HDMI/ARC OUT
- Why AV PAL is coming in led ?
- Intermittent Black screen
- What can I do if the TV has no response after powering on?
- Snowy picture
- Dirty screen effect
- Server Cannot Be Reached/No Internet Connection
- Game Console (Xbox, PlayStation, Nintendo, etc)
- Does dolby vision is supporting in TCL TV ?
- How we will install CCTV CAMERA in led ?
- What Audio format I can play with USB ?
- We are getting low sound from soundbar ?
- What can I do if the video is distorted on the TV?
- Other External Device
- What can I do if there is no wifi network detected on the TV?
- What can I do if the TV cannot turn on the wifi button?
- Black Screen (Has Audio But NO Backlight)
- Streaming Channel from Mobile Devices (Smartphone/Tablet)
- Youtube response is very slow
- How to update the application on the TV?
- ONE Side NO Sound
- What can I do if the TV cannot connect to the mobile hotspot successfully?
- Sound Bar
- What can I do if the TV has an intermittent black screen issue?
- Does This TV have Auto Volume Control ?
- What can I do if the TV has a snowy picture?
- Distorted Sound is coming from The Led Tv ?
- Accessories Purchasing
- With A Network Connection
- Software
- How can I connect the CCTV/DVR/NVR system to the TV?
- What format can I play the audio on the TV through the USB drive?
- Home Screen Customization
- Does this TV set has Optical Output ?
- How can I cast/mirror the screen of the laptop to the TV?
- Netflix Network Bandwidth/Speed Requirements/Recommendations
- Unable to Login
- Which hdmi version cable is supporting in tcl model ?
- What can I do if the color of the video is abnormal when playing the videos from the source of AV/TV/HDMI/USB?
- Privacy Settings
- What can I do if the TV screen is black and the backlight is not on but there is audio?
- Language
- What can I do if there is no video after turning on the TV?
- Date/ Time
- Changing Channels
- Status Light (Standby LED)
- What can I do if the TV only has sound from one side?
- What can I do if the TV has a noise video issue?
- NO WiFi Network Detected
- DVD Player/BluRay Player/DVR/VCR
- Difference between smart tv and android tv?
- No picture from all sources
- Crack Screen
- What can I do if the video is fuzzy?
- TV Stuck in Splash Screen/Picture Frozen
- Does this TV set has Digital Audio Output ?
- How can I update the software of the TV?
- ANT/CABLE RF/Coax IN
- What video decoding does the TV support?
- Unable to connect to specific frequency (5G)
- Flickering Picture
- What can I do if the color of the video is abnormal?
- How many bandwidths does TV require that Netflix could play videos fluently?
- Adjusting Clicking Sound
- What is the purpose of USB PORT ?
- Themes/Screensaver
- What can I do if there is no sound from the TV?
- Black Screen (NO Audio AND Backlight)
- HDMI IN
- Can I download and install Skype on the TV?
- Picture Too Bright/Dark
- Headphone OUT
- Can't find the specific WiFi network
- AV/PC/CMPT Audio IN
- What can I do if the TV has no video from all sources?
- What can I do if the TV's application works slowly?
- Bright line on top
- Distorted
- Intermittent Wireless Connection
- External Antenna/Cable TV
- Does the TV have a Digital Audio input port?
- Buzzing/Clicking/Knocking/Popping Sound
- Date and Time automatically changed ?
- What is the purpose of the USB port on the TV?
- How to update app
- What can I do if the TV cannot connect to the 2.4GHz band wifi network?
- Multiple Inputs/Outputs
- What can I do if the TV cannot load YouTube successfully?
- Closed Captions Enable/Disable
- What can I do if the TV screen is too bright/dark?
- What can I do if the TV cannot detect my wifi network?
- What can I do if the video is abnormal when using AV/PC/CMPT Audio IN port?
- USB Media Player/USB Flash/Portable External Drive
- What can I do if the TV has a dead pixel or dark pixel issue?
- Faulty initial setup
- What can I do if there is a bright line on the top of the TV?
- Intermittent No Sound/Audio Drops Out
- What can I do if the wifi network is unstable on the TV?
- Headset/Headphones
- What is the difference between the smart TV and the Android TV?
- Computer
- How we will cast laptop to led ?
- What is the purpose of the HDMI ports on the TV?
- Does the TCL TV support the HDMI 2.1?
- What can I do if the TV has the buzzing/clicking/knocking/popping sound when playing video?
- No video upon turning on the TV
- Accessibility
- Can we install PS4, PS3 In this Led TV?
- Account Creation
- Light Leakage
- Youtube Account Management/Login Errors/Exit Automatically
- Closed Captions settings (Mode, Language, Style)
- Color issue with Source
- What can I do if the TV screen is black but it has audio and the backlight is on?
- Audio/Sound Settings
- AV PAL is led problem or not ?
- Youtube Not Loading
- Fuzzy video
- Remote Issues - Faulty Operation
- What can I do if the audio/video cannot play properly on the TV via the USB drive?
- What can I do if the TV has a dirty screen effect issue?
- What can I do if the TV says 'Server Cannot Be Reached/No Internet Connection?
- What can I do if the video is abnormal when using the Multiple Inputs/Outputs port?
- How to back up my device data?
- What can I do if the TV cannot start up successfully from the standby status?
- What can I do if the TV keeps restart/power on and off always?
- What can I do if the TV has cross lines issue?
- What can I do if the video is abnormal when using the HDMI IN port?
- What can I do if the TV has no power at all?
- What can I do if the TV has a horizontal line?
- What can I do if the video is abnormal when using AV/PC/CMPT Audio IN port?
- What can I do if the TV has a light leakage?
- What can I do if the video is abnormal when using the HDMI/ARC OUT port?
- What can I do if I cannot turn off the TV through the TV remote?
- How to reset the TV to the factory default settings?
- Horizontal/Vertical/Cross Lines/Bars
- What Audio coding can support ?
- What can I do if the volume is very low from the soundbar?
- AV Receivers
- Can we install gaming device like play station in led ?
- Cross Lines
- Unable to connect to specific frequency (2.4G)
- Abnormal color
- Color issue with Video
- Audio Delay/Lip-sync Problem
- WiFi switch can't be turned on
- Others Apps
- What can I do if I have an issue to login YouTube account on the TV?
- No Sound from the TV
- What can I do if the audio is abnormal when using the SPDIF Audio OUT port?
- System unresponsive
- Faulty Screen Mirroring
- Program Preview/Program Info/TV Guide
- Streaming Box
- Cable Box / Satellite TV
- System response is slow
- What can I do if the video has a horizontal/vertical/cross lines/bars?
- Crosstalk
- Speed Connection/Bandwidth
- Does the TV have an Optical input port?
- Can I connect PS4 or Switch to the TV?
- Sleep timer
- Picture Settings/Picture Size/Aspect Ratio
- What can I do if the TV screen is black and no audio but the backlight of the TV is on?
- Can't Join A WiFi Network
- Remote Codes
- Horizontal Bars
- Software Version
- Parental Controls
- Channel edit/skip/delect
- Led is vibrating?
- Dead Pixel/Dark pixel
- What can I do if the TV has a crack screen?
- What can I do if the TV screen is mirroring when I cast screen from my mobile phone or computer?
- Other Channel/Tuning inquiry/issue
- What can I do if the video and audio are not synchronized on the TV?
- Wireless Network/Hotspot/WiFi
- Does TCL TV support the Auto Volume Control function?
- Noisy vedio
- What can I do if the TV stays on the startup screen?
- What can I do if the TV has a crosstalk issue?
- Channel Scan
- What can I do if the wifi network is very slow on the TV?
- Wired Network
- How we will connect DVR device to led?
- What is the use of hdmi ?
- What can I do if the TV cannot connect to the 5GHz band wifi network successfully?
- What can I do if the video keeps flickering?
- SPDIF Audio OUT
- Black Screen (Has Audio Has Backlight)
- Preset Default Input
- 4k USB content audio is not coming ?
- What can I do if the TV cannot connect to a wifi network successfully?
- How to check the software version of your TV?
- Keyboard
- USB IN
- Unable to Connect to Mobile Hotspot
- What can I do if the audio is abnormal when using the Headphone OUT port?
- Mobile Devices (Smartphone/Tablet)
- HDMI/ARC OUT
- Why AV PAL is coming in led ?
- Intermittent Black screen
- What can I do if the TV has no response after powering on?
- Snowy picture
- Dirty screen effect
- Server Cannot Be Reached/No Internet Connection
- Game Console (Xbox, PlayStation, Nintendo, etc)
- Does dolby vision is supporting in TCL TV ?
- How we will install CCTV CAMERA in led ?
- What Audio format I can play with USB ?
- We are getting low sound from soundbar ?
- What can I do if the video is distorted on the TV?
- Other External Device
- What can I do if there is no wifi network detected on the TV?
- What can I do if the TV cannot turn on the wifi button?
- Black Screen (Has Audio But NO Backlight)
- Streaming Channel from Mobile Devices (Smartphone/Tablet)
- Youtube response is very slow
- How to update the application on the TV?
- ONE Side NO Sound
- What can I do if the TV cannot connect to the mobile hotspot successfully?
- Sound Bar
- What can I do if the TV has an intermittent black screen issue?
- Does This TV have Auto Volume Control ?
- What can I do if the TV has a snowy picture?
- Distorted Sound is coming from The Led Tv ?
- Accessories Purchasing
- With A Network Connection
- Software
- How can I connect the CCTV/DVR/NVR system to the TV?
- What format can I play the audio on the TV through the USB drive?
- Home Screen Customization
- Does this TV set has Optical Output ?
- How can I cast/mirror the screen of the laptop to the TV?
- Netflix Network Bandwidth/Speed Requirements/Recommendations
- Unable to Login
- Which hdmi version cable is supporting in tcl model ?
- What can I do if the color of the video is abnormal when playing the videos from the source of AV/TV/HDMI/USB?
- Privacy Settings
- What can I do if the TV screen is black and the backlight is not on but there is audio?
- Language
- What can I do if there is no video after turning on the TV?
- Date/ Time
- Changing Channels
- Status Light (Standby LED)
- What can I do if the TV only has sound from one side?
- What can I do if the TV has a noise video issue?
- NO WiFi Network Detected
- DVD Player/BluRay Player/DVR/VCR
- Difference between smart tv and android tv?
- No picture from all sources
- Crack Screen
- What can I do if the video is fuzzy?
- TV Stuck in Splash Screen/Picture Frozen
- Does this TV set has Digital Audio Output ?
- How can I update the software of the TV?
- ANT/CABLE RF/Coax IN
- What video decoding does the TV support?
- Unable to connect to specific frequency (5G)
- Flickering Picture
- What can I do if the color of the video is abnormal?
- How many bandwidths does TV require that Netflix could play videos fluently?
- Adjusting Clicking Sound
- What is the purpose of USB PORT ?
- Themes/Screensaver
- What can I do if there is no sound from the TV?
- Black Screen (NO Audio AND Backlight)
- HDMI IN
- Can I download and install Skype on the TV?
- Picture Too Bright/Dark
- Headphone OUT
- Can't find the specific WiFi network
- AV/PC/CMPT Audio IN
- What can I do if the TV has no video from all sources?
- What can I do if the TV's application works slowly?
- Bright line on top
- Distorted
- Intermittent Wireless Connection
- External Antenna/Cable TV
- Does the TV have a Digital Audio input port?
- Buzzing/Clicking/Knocking/Popping Sound
- Date and Time automatically changed ?
- What is the purpose of the USB port on the TV?
- How to update app
- What can I do if the TV cannot connect to the 2.4GHz band wifi network?
- Multiple Inputs/Outputs
- What can I do if the TV cannot load YouTube successfully?
- Closed Captions Enable/Disable
- What can I do if the TV screen is too bright/dark?
- What can I do if the TV cannot detect my wifi network?
- What can I do if the video is abnormal when using AV/PC/CMPT Audio IN port?
- USB Media Player/USB Flash/Portable External Drive
- What can I do if the TV has a dead pixel or dark pixel issue?
- Faulty initial setup
- What can I do if there is a bright line on the top of the TV?
- Intermittent No Sound/Audio Drops Out
- What can I do if the wifi network is unstable on the TV?
- Headset/Headphones
- What is the difference between the smart TV and the Android TV?
- Computer
- How we will cast laptop to led ?
- What is the purpose of the HDMI ports on the TV?
- Does the TCL TV support the HDMI 2.1?
- What can I do if the TV has the buzzing/clicking/knocking/popping sound when playing video?
- No video upon turning on the TV
- Accessibility
- Can we install PS4, PS3 In this Led TV?
- Account Creation
- Light Leakage
- Youtube Account Management/Login Errors/Exit Automatically
- Closed Captions settings (Mode, Language, Style)
- Color issue with Source
- What can I do if the TV screen is black but it has audio and the backlight is on?
- Audio/Sound Settings
- AV PAL is led problem or not ?
- Youtube Not Loading
- Fuzzy video
- Remote Issues - Faulty Operation
- What can I do if the audio/video cannot play properly on the TV via the USB drive?
- What can I do if the TV has a dirty screen effect issue?
- What can I do if the TV says 'Server Cannot Be Reached/No Internet Connection?
- What can I do if the video is abnormal when using the Multiple Inputs/Outputs port?
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