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Zendesk: Transform Customer & Employee Service with AI Agents
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Spring til hovedindhold

Deliver beautifully simple service with Zendesk AI agents

Powering over 10,000 AI customers and counting

Trusted by 100,000+ companies

Liberty logoSquarespace logoUber logoStanley Black & Decker logoTesco logoLush logoIngram Micro logoGrubHub logo

Perfect the customer experience

Liberty
“With Zendesk AI, I’m seeing an exciting opportunity to streamline and be more efficient. That will allow our team to have more time to work on projects of importance to the business, be it driving revenue or new sales channels.”

Ian Hunt

Director of CX at Liberty London

Read customer story

Our award-winning service solution

Recognised by industry leaders

Zendesk: Transform Customer & Employee Service with AI Agents

Bring together customer conversations from all channels, giving agents the context they need. Access dashboards and data easily for better service quality. Start resolving requests automatically from day one with Zendesk AI.

Woman doing yoga, next to a chat about upgrading her membership with a personalized response.

Make employee service effortless

Our employee service solution with Zendesk AI makes it simple for teams to get the help they need and stay efficient at scale.

Two colleagues reviewing equipment replacement policy on a laptop with helpful chat responses.

Return on investment

Maximise your ROI

You’ll save time and money with Zendesk. But don’t take it from us – take it from Forrester. Their Total Economic Impact™ (TEI) study showed 301% return on investment over three years.

Read the full study
  • Improve time to value

    Zendesk works out of the box. Solve customer problems right away, rather than configuring complex software.

  • Reduce effort per ticket

    Self-service and automation deflect up to 25% of agent contacts. Resolve remaining tickets faster with rich customer insights.

  • Keep costs down

    You don’t need an army of developers to start using Zendesk or an influx of agents to keep using it. Efficiency and automation are baked in.


301%

Average ROI

Customers achieved over three years

$23

million

Net present value customers reached over three years

6

months

Time it took for customers to receive payback

The #1 service solution

Powering 100,000+ of the best customer and employee experiences

Two women collaborating with a tablet in an office, and a man wearing a headset working on a computer.
Liberty logoSquarespace logoUber logoStanley Black & Decker logoTesco logoLush logoIngram Micro logoGrubHub logo