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au | carrier with the highest customer satisfaction rate in Japan

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FAQ

Please review the FAQs before contacting Customer Center.

Store Locator

Find an au Style / au shop providing foreign language service.

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Recommend Information

Introduction of au ID

With an au ID, you can make your life in Japan more comfortable

au Style / au shop Service

Learn about the services you can receive at au Style / au shop in Japan

Necessary items when purchasing a mobile phone or signing a contract

What do I need to start a new contract?

Telephone

KDDI provides all kinds of communication services and has the best plan to fit your needs

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All of the indicated amounts include tax unless otherwise specified.