Changelog
We're continuing to expand the latest model options available for your AI agents. Claude Opus 4.8 is now available on Chatbase, giving teams access to Anthropic’s newest advancements in reasoning, reliability, and performance.
Claude Opus 4.8 brings improvements across complex reasoning, agentic workflows, coding, and long-running tasks, making it a strong option for AI agents that need to handle more complicated customer conversations and multi-step support requests.
You can now launch outbound WhatsApp campaigns directly from Chatbase.
Reach customers proactively with personalized WhatsApp messages powered by your AI agents. Whether you're sending updates, reminders, promotions, or follow-ups, campaigns can be created and managed directly inside Chatbase with support for pre-approved templates from meta.
This makes it easier to combine automated customer support with proactive customer engagement, all from the same platform your team already uses to manage conversations and AI agents.
Read the full setup guide here:https://www.chatbase.co/docs/user-guides/chatbot/outbound-whatsapp
Enterprise customers can now use Chatbase in HIPAA-compliant environments to support AI-powered healthcare and patient support experiences.
Once a Business Associate Agreement (BAA) is signed, Chatbase automatically enables Zero Data Retention (ZDR) on the workspace and applies HIPAA safeguards across your AI agents. Features that are not compatible with HIPAA are also disabled automatically.
This allows healthcare teams to use Chatbase for secure customer and patient support workflows while meeting HIPAA compliance requirements.
Learn more in the HIPAA compliance documentation.
Gemini 3.5 flash is now available as a new model option for your Chatbase agents, giving you access to one of Google’s most capable and efficient models yet.
Built for fast, high-quality responses, Gemini 3.5 Flash delivers strong performance in handling complex customer questions, multi-step conversations, and long support contexts.
Giving you another super powerful model option for your Chatbase agents.
Explore all available models: Chatbase Models
Widgets let your AI agent respond with rich, visual interfaces right in the chat.
They allow agents to show structured data as interactive UI instead of long text responses. Widgets can also trigger actions directly from the conversation, making it possible for users to complete tasks without leaving the chat.
Use Widgets to display and interact with:
- Order summaries
- Flight details
- Weather forecasts
- Product cards
- Booking confirmations
- Any custom structured interface
They are fully customizable and built to work naturally with your Chatbase agents
Learn more in the docs: