Customer Satisfaction Reports
Find out how well service providers - such as resellers and implementers - have performed with past clients through TEC’s free, data-driven customer satisfaction reports.
Overview
TEC customer satisfaction reports offer an objective, third-party evaluation of a technology service provider’s customer satisfaction levels. Our experience shows that a significant part of a successful enterprise software project includes a great implementation partner and service provider, but the performance of these organizations can be hard to research.
Companies seeking the services of a value-added reseller (VAR), implementer, or integrator can benefit greatly from our customer satisfaction reports, which include project descriptions, data-driven ratings scales, and helpful background information on the provider. TEC’s Accreditation Program and the resulting customer satisfaction reports are designed to give you the impartial data and insight you need when vetting a software service provider.
Our Accreditation Program requires the service provider’s clients to respond to TEC’s extensive, confidential client experience survey, which rates the quality of the services they received and the performance of the service provider’s project team on many specific points. TEC awards accredited status only to those companies whose client survey responses reveal a sustained trend of above-average customer satisfaction.
Backed by customer feedback from multiple companies and project stakeholders, TEC’s customer satisfaction reports deliver a different perspective for enterprise software reviews—one based on the quality of service provided.
Get your free customer satisfaction report now and discover enterprise software service providers who routinely go above and beyond for their customers.
Companies seeking the services of a value-added reseller (VAR), implementer, or integrator can benefit greatly from our customer satisfaction reports, which include project descriptions, data-driven ratings scales, and helpful background information on the provider. TEC’s Accreditation Program and the resulting customer satisfaction reports are designed to give you the impartial data and insight you need when vetting a software service provider.
Our Accreditation Program requires the service provider’s clients to respond to TEC’s extensive, confidential client experience survey, which rates the quality of the services they received and the performance of the service provider’s project team on many specific points. TEC awards accredited status only to those companies whose client survey responses reveal a sustained trend of above-average customer satisfaction.
Backed by customer feedback from multiple companies and project stakeholders, TEC’s customer satisfaction reports deliver a different perspective for enterprise software reviews—one based on the quality of service provided.
Get your free customer satisfaction report now and discover enterprise software service providers who routinely go above and beyond for their customers.
Publications
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TEC Accreditation and Customer Satisfaction Report: Zoho Walks the Walk of Customer Satisfaction
Zoho Corporation is a globally recognized enterprise software provider known for its broad portfolio of cloud-based business solutions and its commitment to long-term customer success. As part of the TEC Accreditation and Customer Satisfaction Program, Technology ...
Guide Technologies—TEC Accreditation and Customer Satisfaction Report: Achieving Accredited Status in ERP Service
Guide Technologies is a trusted and experienced service provider specializing in the upgrade and/or implementation of Infor CloudSuite Industrial (CSI)-SyteLine and Infor XA ERP systems. With a history of delivering high-quality ERP services to discrete manufacturers, ...
Godlan, Inc—TEC CSS and Accreditation Report: 10 Years of Proving to Be a High-Quality ERP Service Provider
Godlan, Inc. is a well-established service provider with a strong track record of delivering high-quality services for the upgrade and implementation of Infor SyteLine ERP systems. The company has worked with a wide range of clients across various industries, from ...
Godlan, Inc.—Nine Years of Customer Satisfaction: An ERP Service Provider Review
A service provider is only as good as the quality of services they provide to their clients, and who better to rate those services than those real-life clients themselves.
Technology Evaluation Centers (TEC) provides an ERP service provider review of the quality of ...
Pronto Solutions Alliance Pronto Xi ERP System Service Provider Review
Pronto Solutions Alliance (PSA) is a provider of implementation support and related services for Pronto Xi ERP software with built-in IBM Cognos Analytics business intelligence for wholesale and distribution, field services, pharmaceutical and healthcare, and mining ...
Godlan, Inc. — Eight Years of Customer Satisfaction: An ERP Service Provider Review
TEC awards accreditation status to service providers that excel in client service. TEC’s Accreditation program assesses service providers’ customer satisfaction levels through detailed surveys of real-life clients.
Godlan, Inc. has completed the TEC Accreditation ...
TEC Customer Satisfaction Report: ERP Service Provider Godlan, Inc.
The TEC Customer Satisfaction Report looks at how ERP service provider Godlan, Inc. was rated by seven of its real-life customers to complete TEC Customer Satisfaction Program for 5 years running. Godlan, an Infor Global Channel Partner based out Michigan, specializes ...
ERP Service Provider Review: Godlan, Inc.
The Godlan ERP service provider review looks at how Godlan, Inc. was rated by six of its real-life customers. Godlan is an Infor partner based out Michigan that specializes in implementation and consulting of Infor CloudSuite Industrial, as well as other services, ...
ERP Service Provider Review: Intelisis Software
This software services provider review consists of how Intelisis, a provider of enterprise resource planning (ERP) solutions for the retail industry, fared in the eyes of four of its client references.
Intelisis received accreditation from Technology Evaluation ...
Sentiment and Semantic Analysis Services Provider Review: Semeon
This customer satisfaction report consists of how Semeon, a provider of sentiment and semantic analysis services, fared in the eyes of three of its client references.
Semeon received accreditation from Technology Evaluation Centers (TEC) for completing the customer ...