Reducing the Support Tax: CNCF Partners with Kapa.ai to Help Project Maintainers
If you're a maintainer of a growing CNCF project, you know the "support tax" well. As your community grows, so does the volume of repetitive technical questions across Slack, Discord, and GitHub issues. This often pulls maintainers away from what they do best: writing code and building features.
That's why some high-traffic CNCF projects like OpenTelemetry and Envoy Gateway have already turned to Kapa.ai for help. Both projects are using Kapa to handle thousands of community questions every month, freeing up their maintainers to focus on what matters most.
The CNCF is pleased to announce a partnership with Kapa.ai. Through this collaboration, CNCF-hosted projects can now access Kapa.ai's AI-powered technical assistants for free.