Reactive

BACKGROUND

Please describe your company and position.

I am the Personal Assistant of Rashid Al Khalifa

Describe what your company does in a single sentence.

Rashid Al Khalifa work was exhibited in various art galleries worldwide including the Saatchi Gallery and Ayyam Gallery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reactive to accomplish?

• Web design
• Brand identity

SOLUTION

How did you find Reactive?

Online Search

Why did you select Reactive over others?

High ratings

How many teammates from Reactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our collaboration with Reactive Graphics focused on creating Rashid Al Khalifa's website and defining a unique brand identity. Our goal was to create a website design that not only showcased the artist's portfolio but also resonated with his individual artistic expression. This meant keeping the design simple and contemporary to complement Rashid’s creations.

Key deliverables included the creation of a fully functional artist's web page that effectively showcased Rashid’s work, along with the development of brand guidelines to maintain visual consistency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in improved brand recognition and received positive feedback from the audience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was exceptional. The process was seamless and straightforward, largely due to Andrew's excellent communication skills and thorough understanding of our requirements. The team was incredibly accommodating, friendly, and knowledgeable, which made working with them a pleasure. As a result, we achieved exactly what we envisioned—a clean, efficient, and informative website that perfectly meets our needs.

What was your primary form of communication with Reactive?

Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed by how well they understood our needs and created a solution that fit perfectly. I appreciated their depth of knowledge and expertise in their field. Their proactive communication and transparency really made working together easy.

Are there any areas for improvement or something Reactive could have done differently?

No, we are satisfied.

BACKGROUND

Introduce your business and what you do there.

I'm the PR and marketing manager for a property development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reactive?

We needed help with branding and design work.

SOLUTION

What was the scope of their involvement?

Reactive has helped us create all of our branding, marketing designs, creative assets, and website. The team initially created all our brand guidelines, including the logo, color palette, typography, and brand collateral, such as email signatures and business cards. Using those guidelines, Reactive then created all of our other marketing and design assets. They've also designed our website, and although they haven't worked on our SMM, they've designed posts for social media.

What is the team composition?

We've worked with three teammates from Reactive.

How did you come to work with Reactive?

When I joined the company, Reactive was already working with us.

How much have you invested with them?

We've spent around $40,000, everything included.

What is the status of this engagement?

We started working together around May 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Reactive has achieved a positive outcome for this project, and they've worked quickly. Our business doesn't sell directly to customers, so Reactive's work hasn't had a direct impact in that regard. However, all of our branding assets have been well-received by our staff.

How did Reactive perform from a project management standpoint?

Reactive has delivered everything on time and on budget.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I would like to give a shout-out to Andrew (Director). He has been very good.

What did you find most impressive about them?

Reactive is very quick to do their work whenever we ask them to do something.

Are there any areas they could improve?

There's nothing Reactive could improve on.

Do you have any advice for future clients of theirs?

Work with Andrew because he's very good.

BACKGROUND

Please describe your company and your position there.

I'm the marketing manager in the logistics company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web Design London, and what were your goals?

Our site was made 5 years ago and needed updating. It was important for us to create a beautiful and understandable website for any user.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had about 7 interviews with different companies, but this company made the most favorable impression. And they already had experience in creating a website for a logistics company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In the beginning, we had several meetings on the strategy of creating a site. Then we agreed on the structure of the site and proceeded to the creation of a design project. We regularly organized meetings and discussed every detail. The site was developed on WordPress.

How many people from the vendor's team worked with you, and what were their positions?

The creative Director & Founder was our main contact throw the process. Also, we had web designer and web developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Definitely can say that the new site design attracts attention and reflects current trends.

Describe their project management style, including communication tools and timeliness.

All issues were easily resolved with management. If there were any delays in the project, then we were warned in advance.

What did you find most impressive or unique about this company?

We were delighted that the team handed over full content management on WordPress to us. The company offered us a convenient time for training and taught us how to work with WordPress. At the end of the training, we received a video recording of our training. We are also appreciative for your openness and readiness to answer any inquiries we may have.

Are there any areas for improvement or something they could have done differently?

We are extremely pleased with the quality and service we have received

BACKGROUND

Please describe your company and your position there.

Perspective is an art consultancy specialising in the curation of contemporary art collections in a variety of corporate, healthcare, hotel, mixed use, residential and public spaces. My position is Director and Senior Curator.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web Design London?

Our website was created over 10 years ago and was outdated and lacked functionality. We hired the vendor to create a new Wordpress website. We were looking for a clean fresh look for our arts company, as well as the flexibility for us to alternate images, insert new projects and change text as and when necessary.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did a general internet search for web designers in London. We are in the creative arts industry, so we were looking for designers with an artistic flair. The vendor had done previous creative websites and we liked the minimal style and ease of navigation. In addition, they offered competitive pricing and were friendly, relaxed and could easily understand and relate to our arts company and the parameters of the project.

Describe the project in detail and walk through the stages of the project.

We first discussed our company background and the goals of the project, as well as example websites that captured the look and feel we were hoping to achieve. They then created a home page which encapsulated our discussion and provided the stepping stone for the rest of the website. We then had interval meetings to view progress and make any alterations or additions throughout the process. Finally, once the finishing touches were complete, we had useful sessions to learn about how to swap images or text in the future.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with two people, the Creative Director/Founder and a website Designer/Developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The new website now functions properly and has a clean, fresh, contemporary look. We have received many positive comments about the site and it has been a useful marketing tool. In addition, we can make simple image swaps and alter text or insert new projects as needed. The overall site's efficiency has been a huge help for us.

How effective was the workflow between your team and theirs?

There was an easy flow of communication throughout the creative process. The project was carried out in a timely manner and we were informed of progress points and general updates on a regular basis. We were able to have open relaxed creative discussions as needed.

What did you find most impressive or unique about this company?

I always felt the professionalism, knowledge and the experience of the company throughout the process. They were comfortable and easy to chat with or discuss any design thoughts, creative opinions, or general input whenever necessary. It was both a relaxed and professional process that made it educational, informative, and fun.

Are there any areas for improvement or something they could have done differently?

I can't honestly think of how things could have improved or been done differently. It was a pleasure to work with the vendor and we would come back to them for other projects.

BACKGROUND

Please describe your company and your position there.

I am the executive producer of Aquila Films, a London based production company specialising in wildlife, science and adventure programming for broadcasters across the globe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web Design London?

We engaged Reactive Graphics (Web design London) to design an entirely new website and logo.

SOLUTION

How did you select this vendor and what were the deciding factors?

We spoke to a number of companies and reviewed their work and by far the most impressive was reactive Graphics.

Describe the project in detail and walk through the stages of the project.

The new look and feel of the logo was designed first. After that we were given some great suggestions for the overall style of the site and decided on the format, font, and functionallity. There was plenty of opportunity to review and tweak - not that much had to be changed since they hit on a great design, look and feel from the start.

How many resources from the vendor's team worked with you, and what were their positions?

Our key contact was Andrew who oversaw the entire project as well as Ben who is very skilled with design and IT. Other members of Andrew's team also had some input.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The final website and branding is fantastic and we have had many people omment how impressed they have been by it.

How effective was the workflow between your team and theirs?

The communication and progress of the project was seemless (despite the fact this was all done remotley).

What did you find most impressive or unique about this company?

Reactive Graphics/Web Design London is an incredibly professional and creative company. They understood the brief immediately and executed it above and beyond expectations.

Are there any areas for improvement or something they could have done differently?

Everything was perfect!

BACKGROUND

Please describe your company and your position there.

I am the Practice Manager of Murray Hughman. We are a Criminal Law firm based in London.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web Design London?

We required assistance with our re brand following a name change, it included a new logo and new website.

SOLUTION

How did you select this vendor and what were the deciding factors?

After reviewing a number of proposals we decided to go with Andrew Cox at Reactive Graphics. We had very limited experience in managing a project like this and it was clear very quickly, that Andrew was not only very experienced, he immediately understood exactly what we wanted.

Describe the project in detail and walk through the stages of the project.

We required a complete rebrand. Andrews team designed logos and a new website. Andrew and the team kept us up to date with any new designs and met with us regularly to get our feedback

How many resources from the vendor's team worked with you, and what were their positions?

Andrew, the managing director and two members of his team, Charlie and Ben

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were working to a very tight deadline. The deadline was achieved and the outcome was more that we could have hoped for.

How effective was the workflow between your team and theirs?

the Managing Director was easy to communicate with and provided us with frequent updates on the project. We were in constant contact throughout.

What did you find most impressive or unique about this company?

I couldn’t be happier with Reactive Graphics. From the moment I met with Andrew, I knew we were in safe hands. At each stage of the project our confidence in Andrew and his team become stronger and stronger. We were so pleased with the outcome and cannot recommend them highly enough.

Are there any areas for improvement or something they could have done differently?

This project went smoothly, the very tight deadline was met, the team were friendly and competent and we are 100% happy with the result. I haven't a single suggestion to make for improvement and i wouldn't change a thing about how the project went

BACKGROUND

Please describe your company and your position there.

I am a partner at Blakeney which is an investment management firm based in London that invests in companies in Africa.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web Design London?

A refresh of the website which had become stale as well as coming up with new branding to reflect the change in strategy. It was comprehensive as the branding included business cards, templates for documents, including extensive work on putting our pitchbook into the new format.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched around online which included looking at the work that the vendor had done previously. We were impressed by his portfolio as he had worked with companies similar to ours in financial services that are relatively niche. After speaking with him we had the confidence that he would be the best person for the job.

Describe the project in detail and walk through the stages of the project.

The project involved a complete brand overhaul. The main piece is the website. The first stage was to decide on what logo we could use which was an interactive process. After this, decided on the color scheme after which we communicated what we wanted the website to project - simple but sophisticated. We went through several iterations before settling on what we now have. The vendor also worked with us on business cards, letter templates and also converting our pitch book into the new branding format.

How many resources from the vendor's team worked with you, and what were their positions?

Not sure how many people worked on it but Andrew was our main contact who heads the firm.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were very impressed by the output. He clearly has an eye for design which we never would have come up with on our own. All our feedback was incorporated in the final design, but he would also help steer us away from our comfort zone to something that ended up being a lot better.

How effective was the workflow between your team and theirs?

We had regular calls and catch-ups. This kept the lines of communication open and effective. At no point were we in the dark on progress. Timelines were always maintained.

What did you find most impressive or unique about this company?

Thoroughly impressed by their work. Because it is a small firm, you get more attention than you would elsewhere. They take pride in their work and it shows in the finished product. Flexibility was key as Andrew was willing to work around our schedules and make numerous edits based on our feedback. All done in a cost-effective manner. Any additional billings due to extra work were communicated and reasonable.

Are there any areas for improvement or something they could have done differently?

I struggle to find something here.

BACKGROUND

Please describe your company and your position there.

I am a director of a firm of Architects specializing in residential projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web Design London, and what were your goals?

We commissioned Web Design London to design, build and maintain our web site

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose to work with Web Design London after meeting Andrew via a common acquaintance and being impressed by his meticulous approach to design coupled with his instant understanding of what we were wishing to achieve.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As architects we had a clear look in mind for the webpage which reflected our own design values. We worked with Andrew to identify design precedents along with our brief which Andrew translated into a mock-up site which we quickly signed off for development with little change.

How many people from the vendor's team worked with you, and what were their positions?

We worked with Andrew the creative director.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We receive a lot of compliments regarding the clean look of the website which reflects our architectural style.

Describe their project management style, including communication tools and timeliness.

Andrew and the team are excellent at project delivery, leading us through the process in a well informed and clear manner making it very easy for us to realize what we set out to achieve with the site.

What did you find most impressive or unique about this company?

They fully understood what we wished to achieve, which I liked the most. We were very happy to help us deliver this without the need to increase the scope of the project.

Are there any areas for improvement or something they could have done differently?

No, the way the project was approached and executed was exactly what we required.

BACKGROUND

Introduce your business and what you do there.

I’m the sole proprietor of a small film production company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Web Design London?

I needed someone to update my website.

SOLUTION

What was the scope of their involvement?

Web Design London completely redeveloped my website. They worked on its design and created a basic layout. The website is already finished, but the team continues to maintain the site.

What is the team composition?

We worked with Andres (Director of Reactive Graphics) and another teammate.

How did you come to work with Web Design London?

My assistant did some research and found Web Design London. They got back to us immediately and seemed like the right fit for us.

How much have you invested with them?

We spent £5,000 (approximately $7,000 USD).

What is the status of this engagement?

The project lasted from September–October 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The site hasn’t been live for a long time, and I haven’t publicized it yet, so I don’t have much feedback. However, a few people commented that it looked great and clean.

How did Web Design London perform from a project management standpoint?

Their project management was excellent. The team was always on time, and it was me who slowed them down at times. Web Design London was definitely an efficient team.

In terms of communication, we had phone calls and emails. The team was always available to take my calls, which was essential to me.

What did you find most impressive about them?

The Web Design London team is very efficient and pleasant to deal with. 

Are there any areas they could improve?

No, I don’t think there’s anything they could’ve done better.

Do you have any advice for potential customers?

I highly recommend them. They’re an excellent team.